The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the Chelmsford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 22 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Technician 1 0 0
As % of all permanent IT jobs located in Chelmsford 0.92% - -
As % of the Job Titles category 0.97% - -
Number of salaries quoted 1 0 0
Average salary £22,500 - -
UK excluding London average salary £24,000 £22,500 £19,000
% change year-on-year
+6.66% +18.42%
Service Desk Technician
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Chelmsford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Chelmsford
Permanent IT job ads with a match in the
Job Titles category
103 120 73
As % of all permanent IT jobs located in Chelmsford 94.50% 96.77% 94.81%
Number of salaries quoted 91 107 62
Average salary £40,000 £46,000 £32,500
Average salary % change year-on-year
-13.04% +41.53%
90% offered a salary of more than £22,500 £28,700 £19,500
10% offered a salary of more than £57,500 £52,500 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Technician
Jobs Demand Trend in Chelmsford

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Chelmsford region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Chelmsford

Service Desk Technician
Salary Trend in Chelmsford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Chelmsford region.

Service Desk Technician Salary Trend in Chelmsford

Service Desk Technician
Top 30 Related IT Skills in Chelmsford

For the 6 months to 24 October 2014, IT jobs across the Chelmsford region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 3 (100.00%) Citrix
2 2 (66.67%) Windows
2 2 (66.67%) MS Office
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
3 1 (33.33%) CCNA
3 1 (33.33%) ITIL
3 1 (33.33%) MCP
3 1 (33.33%) MS Excel
3 1 (33.33%) MS Exchange
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) Cisco Certification
3 1 (33.33%) SAN
3 1 (33.33%) Thin Client
3 1 (33.33%) Terminal Services
3 1 (33.33%) Symantec
3 1 (33.33%) Norton AntiVirus
3 1 (33.33%) Service Management
3 1 (33.33%) Firewall
3 1 (33.33%) Finance
3 1 (33.33%) VMware
3 1 (33.33%) Backup Exec
3 1 (33.33%) MS PowerPoint
3 1 (33.33%) Incident Management
3 1 (33.33%) Fat Client
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) XenApp
3 1 (33.33%) Veeam
3 1 (33.33%) Windows 7

Service Desk Technician
Top Related IT Skills in Chelmsford by Category

For the 6 months to 24 October 2014, IT jobs across the Chelmsford region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 2 (66.67%) MS Office
2 1 (33.33%) MS Excel
2 1 (33.33%) MS PowerPoint
Communications & Networking
1 1 (33.33%) SAN
1 1 (33.33%) Firewall
General
1 1 (33.33%) Finance
Miscellaneous
1 1 (33.33%) Thin Client
1 1 (33.33%) Fat Client
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Service Management
1 1 (33.33%) Incident Management
1 1 (33.33%) Kalman Filter
Qualifications
1 1 (33.33%) MCP
1 1 (33.33%) CCNA
1 1 (33.33%) Cisco Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Terminal Services
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) XenApp
Systems Management
1 1 (33.33%) Norton AntiVirus
1 1 (33.33%) Backup Exec
Vendors
1 3 (100.00%) Citrix
2 2 (66.67%) Microsoft
3 1 (33.33%) Cisco
3 1 (33.33%) Symantec
3 1 (33.33%) VMware
3 1 (33.33%) Veeam