The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank - - -
Permanent jobs requiring a Service Desk Technician 0 0 0
As % of all permanent IT jobs located in Essex - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £25,000 £21,500 £18,975
% change year-on-year
+16.27% +13.30%
Service Desk Technician
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1048 1032 1017
As % of all permanent IT jobs located in Essex 95.01% 95.73% 97.32%
Number of salaries quoted 858 842 874
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £23,500 £27,500 £22,500
10% offered a salary of more than £60,000 £52,500 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Technician
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Essex

Service Desk Technician
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Essex region.

Service Desk Technician Salary Trend in Essex

Service Desk Technician
Top 11 Related IT Skills in Essex

For the 6 months to 28 August 2014, IT jobs across the Essex region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 5 (100.00%) Citrix
2 4 (80.00%) Service Management
2 4 (80.00%) Finance
2 4 (80.00%) MS PowerPoint
2 4 (80.00%) Incident Management
2 4 (80.00%) MS Office
2 4 (80.00%) MCP
2 4 (80.00%) MS Excel
2 4 (80.00%) Microsoft
3 1 (20.00%) Active Directory
3 1 (20.00%) Windows

Service Desk Technician
Top Related IT Skills in Essex by Category

For the 6 months to 28 August 2014, IT jobs across the Essex region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS PowerPoint
1 4 (80.00%) MS Office
1 4 (80.00%) MS Excel
General
1 4 (80.00%) Finance
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 4 (80.00%) Service Management
1 4 (80.00%) Incident Management
Qualifications
1 4 (80.00%) MCP
System Software
1 1 (20.00%) Active Directory
Vendors
1 5 (100.00%) Citrix
2 4 (80.00%) Microsoft