The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank - - 36
Permanent jobs citing Customer Engagement 0 0 2
As % of all permanent IT jobs located in Cheltenham - - 0.99%
As % of the Processes & Methodologies category - - 1.28%
Number of salaries quoted 0 0 2
Average salary - - £51,400
UK excluding London average salary £50,000 £48,750 £42,500
% change year-on-year
+2.56% +14.70%
Customer Engagement
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
250 215 156
As % of all permanent IT jobs located in Cheltenham 86.21% 72.39% 77.23%
Number of salaries quoted 232 178 144
Average salary £45,000 £40,000 £39,000
Average salary % change year-on-year
+12.50% +2.56%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £62,500 £55,000 £54,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Customer Engagement
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Cheltenham

Customer Engagement
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Cheltenham region.

Customer Engagement Salary Trend in Cheltenham

Customer Engagement
Top 7 Related IT Skills in Cheltenham

For the 6 months to 4 August 2015, IT jobs across the Cheltenham region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) MS Office
1 1 (100.00%) ITIL
1 1 (100.00%) SharePoint
1 1 (100.00%) Microsoft
1 1 (100.00%) Service Management
1 1 (100.00%) Change Management
1 1 (100.00%) SharePoint 2010

Customer Engagement
Top Related IT Skills in Cheltenham by Category

For the 6 months to 4 August 2015, IT jobs across the Cheltenham region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) SharePoint
1 1 (100.00%) SharePoint 2010
Applications
1 1 (100.00%) MS Office
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Support Analyst
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
1 1 (100.00%) Change Management
Vendors
1 1 (100.00%) Microsoft