The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 103 - 94
Rank change year-on-year
- 0
Permanent jobs citing Customer Engagement 2 0 6
As % of all permanent IT jobs located in Gloucestershire 0.18% - 0.62%
As % of the Processes & Methodologies category 0.21% - 0.83%
Number of salaries quoted 2 0 6
Average salary £39,000 - £51,400
UK excluding London average salary £50,000 £47,500 £48,000
% change year-on-year
+5.26% -1.04%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
939 689 727
As % of all permanent IT jobs located in Gloucestershire 83.02% 75.47% 75.49%
Number of salaries quoted 736 600 630
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £65,000 £50,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Gloucestershire

Customer Engagement
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Gloucestershire region.

Customer Engagement Salary Trend in Gloucestershire

Customer Engagement
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Gloucestershire region over the 3 months to 4 May 2015.

Customer Engagement Salary Histogram in Gloucestershire

Customer Engagement
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Gloucestershire region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham - 1 £23,000 -
Customer Engagement
South West

Customer Engagement
Top 11 Related IT Skills in Gloucestershire

For the 6 months to 4 May 2015, IT jobs across the Gloucestershire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) SharePoint
2 1 (50.00%) Microsoft
2 1 (50.00%) Service Management
2 1 (50.00%) Change Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Agile Software Development
2 1 (50.00%) Resource Management
2 1 (50.00%) SharePoint 2010
2 1 (50.00%) MS Office

Customer Engagement
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 4 May 2015, IT jobs across the Gloucestershire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) SharePoint
1 1 (50.00%) SharePoint 2010
Applications
1 1 (50.00%) MS Office
Job Titles
1 1 (50.00%) Project Manager
1 1 (50.00%) Analyst
1 1 (50.00%) Senior Manager
1 1 (50.00%) Support Analyst
1 1 (50.00%) Senior Project Manager
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) Service Management
2 1 (50.00%) Change Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Agile Software Development
2 1 (50.00%) Resource Management
Vendors
1 1 (50.00%) Microsoft