The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank - - 77
Permanent jobs citing Customer Engagement 0 0 4
As % of all permanent IT jobs located in Gloucestershire - - 0.49%
As % of the Processes & Methodologies category - - 0.62%
Number of salaries quoted 0 0 4
Average salary - - £51,400
UK excluding London average salary £50,000 £50,000 £42,000
% change year-on-year
- +19.04%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
789 686 647
As % of all permanent IT jobs located in Gloucestershire 83.40% 74.89% 78.61%
Number of salaries quoted 668 548 591
Average salary £45,000 £38,500 £37,500
Average salary % change year-on-year
+16.88% +2.66%
90% offered a salary of more than £31,100 £28,000 £26,500
10% offered a salary of more than £62,500 £50,000 £53,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Customer Engagement
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Gloucestershire

Customer Engagement
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Gloucestershire region.

Customer Engagement Salary Trend in Gloucestershire

Customer Engagement
Top 12 Related IT Skills in Gloucestershire

For the 6 months to 31 July 2015, IT jobs across the Gloucestershire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) SharePoint
2 1 (50.00%) Microsoft
2 1 (50.00%) Service Management
2 1 (50.00%) Change Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Agile Software Development
2 1 (50.00%) Resource Management
2 1 (50.00%) SharePoint 2010
2 1 (50.00%) Data Centre
2 1 (50.00%) MS Office

Customer Engagement
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 31 July 2015, IT jobs across the Gloucestershire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) SharePoint
1 1 (50.00%) SharePoint 2010
Applications
1 1 (50.00%) MS Office
Job Titles
1 1 (50.00%) Project Manager
1 1 (50.00%) Analyst
1 1 (50.00%) Senior Manager
1 1 (50.00%) Support Analyst
1 1 (50.00%) Senior Project Manager
Miscellaneous
1 1 (50.00%) Data Centre
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) Service Management
2 1 (50.00%) Change Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Agile Software Development
2 1 (50.00%) Resource Management
Vendors
1 1 (50.00%) Microsoft