The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 47 34 34
Rank change year-on-year
-13 0
Permanent jobs requiring a Support Analyst 10 29 12
As % of all permanent IT jobs located in Cheltenham 2.53% 6.64% 4.58%
As % of the Job Titles category 2.71% 6.90% 4.96%
Number of salaries quoted 9 28 12
Average salary £32,500 £30,000 £25,000
Average salary % change year-on-year
+8.33% +20.00%
90% offered a salary of more than £29,100 £23,500 £17,450
10% offered a salary of more than £35,500 £32,500 £32,000
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
369 420 242
As % of all permanent IT jobs located in Cheltenham 93.42% 96.11% 92.37%
Number of salaries quoted 236 352 216
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £25,500 £28,000 £26,000
10% offered a salary of more than £65,000 £48,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 5 February 2016, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (81.82%) Windows
2 13 (59.09%) SQL
3 12 (54.55%) Microsoft
4 11 (50.00%) Windows Server
5 9 (40.91%) Windows Server 2008
6 8 (36.36%) Data Protection
6 8 (36.36%) Windows 2000 Server
6 8 (36.36%) Windows Server 2003
6 8 (36.36%) Internet
6 8 (36.36%) IIS
7 6 (27.27%) XML
7 6 (27.27%) SQL Server
7 6 (27.27%) CMDB
8 5 (22.73%) SLA
8 5 (22.73%) Java
9 4 (18.18%) Service Management
9 4 (18.18%) Process Management
10 3 (13.64%) SQL Server 2008
10 3 (13.64%) Team Foundation Server
10 3 (13.64%) SDLC
10 3 (13.64%) MSI
10 3 (13.64%) InstallShield
10 3 (13.64%) .NET
10 3 (13.64%) Visual Studio
10 3 (13.64%) VSS/SourceSafe
10 3 (13.64%) ITIL
10 3 (13.64%) SQL Server 2000
10 3 (13.64%) ClearQuest
11 2 (9.09%) Symantec
11 2 (9.09%) MS Exchange

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 5 February 2016, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (36.36%) IIS
2 2 (9.09%) MS Exchange
3 1 (4.55%) Lync
3 1 (4.55%) SAS
3 1 (4.55%) SharePoint
Applications
1 2 (9.09%) MS Excel
2 1 (4.55%) MS Office
2 1 (4.55%) MS PowerPoint
Communications & Networking
1 8 (36.36%) Internet
2 2 (9.09%) SAN
3 1 (4.55%) Firewall
Database & Business Intelligence
1 6 (27.27%) SQL Server
2 3 (13.64%) SQL Server 2000
2 3 (13.64%) SQL Server 2008
3 2 (9.09%) Data Warehouse
Development Applications
1 3 (13.64%) ClearQuest
1 3 (13.64%) InstallShield
1 3 (13.64%) MSI
1 3 (13.64%) Team Foundation Server
1 3 (13.64%) Visual Studio
1 3 (13.64%) VSS/SourceSafe
General
1 2 (9.09%) Finance
2 1 (4.55%) Advertising
Libraries, Frameworks & Software Standards
1 6 (27.27%) XML
2 3 (13.64%) .NET
3 1 (4.55%) Web Services
Miscellaneous
1 6 (27.27%) CMDB
2 1 (4.55%) Management Information System
Operating Systems
1 18 (81.82%) Windows
2 11 (50.00%) Windows Server
3 9 (40.91%) Windows Server 2008
4 8 (36.36%) Windows 2000 Server
4 8 (36.36%) Windows Server 2003
5 2 (9.09%) Linux
6 1 (4.55%) Windows 7
6 1 (4.55%) Windows XP
Processes & Methodologies
1 8 (36.36%) Data Protection
2 4 (18.18%) Process Management
2 4 (18.18%) Service Management
3 3 (13.64%) ITIL
3 3 (13.64%) SDLC
4 2 (9.09%) Agile Software Development
4 2 (9.09%) Configuration Management
4 2 (9.09%) CRM
4 2 (9.09%) QMS
5 1 (4.55%) Performance Optimisation
5 1 (4.55%) Service Delivery
5 1 (4.55%) Time Management
Programming Languages
1 13 (59.09%) SQL
2 5 (22.73%) Java
3 2 (9.09%) VB.NET
Qualifications
1 2 (9.09%) CCNA
1 2 (9.09%) Cisco Certification
1 2 (9.09%) Citrix Certification
1 2 (9.09%) MCITP
1 2 (9.09%) MCSA
1 2 (9.09%) MCSE
1 2 (9.09%) Microsoft Certification
2 1 (4.55%) SC Cleared
2 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 2 (9.09%) Active Directory
1 2 (9.09%) vSphere
1 2 (9.09%) XenApp
2 1 (4.55%) Hyper-V
2 1 (4.55%) Terminal Services
Systems Management
1 2 (9.09%) Backup Exec
1 2 (9.09%) NetBackup
1 2 (9.09%) Norton AntiVirus
1 2 (9.09%) WSUS
2 1 (4.55%) SCCM
Vendors
1 12 (54.55%) Microsoft
2 2 (9.09%) Citrix
2 2 (9.09%) NetApp
2 2 (9.09%) Sophos
2 2 (9.09%) Symantec
2 2 (9.09%) VMware
3 1 (4.55%) AppSense
3 1 (4.55%) Remedy
Cheltenham
Nigel Frank International Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 23 days ago