The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 39 38 40
Rank change year-on-year
-1 +2
Permanent jobs requiring a Support Analyst 11 15 1
As % of all permanent IT jobs located in Cheltenham 3.24% 4.89% 0.46%
As % of the Job Titles category 3.32% 5.02% 0.47%
Number of salaries quoted 10 15 1
Average salary £35,000 £24,000 £19,500
Average salary % change year-on-year
+45.83% +23.07%
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
331 299 215
As % of all permanent IT jobs located in Cheltenham 97.64% 97.39% 99.08%
Number of salaries quoted 296 255 197
Average salary £40,000 £38,500 £33,500
Average salary % change year-on-year
+3.89% +14.92%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £52,500 £50,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheltenham region over the 3 months to 3 July 2015.

Support Analyst Salary Histogram in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 3 July 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 13 (65.00%) SQL Server
2 11 (55.00%) SQL
3 10 (50.00%) Windows
4 7 (35.00%) ITIL
4 7 (35.00%) Microsoft
4 7 (35.00%) Finance
4 7 (35.00%) Windows Server 2008
5 6 (30.00%) Management Information System
6 5 (25.00%) Windows Server 2003
6 5 (25.00%) Configuration Management
6 5 (25.00%) AS400
6 5 (25.00%) VMware
6 5 (25.00%) Citrix
6 5 (25.00%) IBM
6 5 (25.00%) MS Exchange
6 5 (25.00%) COBOL
6 5 (25.00%) Windows 2000 Server
6 5 (25.00%) Document Management
6 5 (25.00%) iSeries
6 5 (25.00%) LPAR
6 5 (25.00%) SDLC
7 3 (15.00%) Service Management
7 3 (15.00%) Symantec
7 3 (15.00%) Norton AntiVirus
7 3 (15.00%) Sophos
7 3 (15.00%) NetApp
7 3 (15.00%) NetBackup
7 3 (15.00%) Backup Exec
7 3 (15.00%) Kofax
7 3 (15.00%) MS Office

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 3 July 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (25.00%) MS Exchange
2 2 (10.00%) SharePoint
2 2 (10.00%) Exchange Server 2010
3 1 (5.00%) SharePoint 2010
3 1 (5.00%) Lync
Applications
1 3 (15.00%) MS Office
2 2 (10.00%) MS Excel
3 1 (5.00%) Spreadsheet
Business Applications
1 1 (5.00%) Dynamics AX
1 1 (5.00%) Changepoint
Communications & Networking
1 3 (15.00%) LAN
1 3 (15.00%) DHCP
1 3 (15.00%) TCP/IP
1 3 (15.00%) DNS
1 3 (15.00%) SAN
2 1 (5.00%) FTP
2 1 (5.00%) WAN
Database & Business Intelligence
1 13 (65.00%) SQL Server
General
1 7 (35.00%) Finance
2 1 (5.00%) Financial Institution
2 1 (5.00%) Front Office
Libraries, Frameworks & Software Standards
1 1 (5.00%) HTML
1 1 (5.00%) .NET
1 1 (5.00%) COM
1 1 (5.00%) CSS
1 1 (5.00%) XML
Miscellaneous
1 6 (30.00%) Management Information System
2 5 (25.00%) AS400
2 5 (25.00%) iSeries
2 5 (25.00%) LPAR
3 3 (15.00%) Analytical Skills
Operating Systems
1 10 (50.00%) Windows
2 7 (35.00%) Windows Server 2008
3 5 (25.00%) Windows 2000 Server
3 5 (25.00%) Windows Server 2003
4 3 (15.00%) Linux
5 2 (10.00%) Windows Server 2012
Processes & Methodologies
1 7 (35.00%) ITIL
2 5 (25.00%) Configuration Management
2 5 (25.00%) Document Management
2 5 (25.00%) SDLC
3 3 (15.00%) Service Management
4 2 (10.00%) Resource Management
4 2 (10.00%) Network Monitoring
5 1 (5.00%) Time Management
5 1 (5.00%) Customer Engagement
5 1 (5.00%) Capacity Planning
5 1 (5.00%) Capacity Management
5 1 (5.00%) Change Management
5 1 (5.00%) E-Commerce
5 1 (5.00%) ERP
Programming Languages
1 11 (55.00%) SQL
2 5 (25.00%) COBOL
3 2 (10.00%) VBScript
3 2 (10.00%) PowerShell
4 1 (5.00%) Java
Qualifications
1 3 (15.00%) MCSE
1 3 (15.00%) MCSA
1 3 (15.00%) CCNA
1 3 (15.00%) Cisco Certification
1 3 (15.00%) Microsoft Certification
1 3 (15.00%) MCITP
2 2 (10.00%) VMware Certified Professional (VCP)
3 1 (5.00%) SC Cleared
3 1 (5.00%) Security Cleared
3 1 (5.00%) Citrix Certification
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 3 (15.00%) XenApp
1 3 (15.00%) vSphere
2 2 (10.00%) XenDesktop
2 2 (10.00%) Active Directory
3 1 (5.00%) VMware Infrastructure
Systems Management
1 3 (15.00%) Norton AntiVirus
1 3 (15.00%) NetBackup
1 3 (15.00%) Backup Exec
1 3 (15.00%) WSUS
2 2 (10.00%) SCCM
2 2 (10.00%) Zenoss
2 2 (10.00%) WhatsUp Gold
3 1 (5.00%) CA Single Sign-On
Vendors
1 7 (35.00%) Microsoft
2 5 (25.00%) Citrix
2 5 (25.00%) IBM
2 5 (25.00%) VMware
3 3 (15.00%) NetApp
3 3 (15.00%) Symantec
3 3 (15.00%) Sophos
3 3 (15.00%) Kofax
4 1 (5.00%) JD Edwards
4 1 (5.00%) SAP
4 1 (5.00%) CA