The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 38 28 -
Rank change year-on-year
-10 -
Permanent jobs requiring a Support Analyst 17 20 0
As % of all permanent IT jobs located in Cheltenham 5.12% 7.33% -
As % of the Job Titles category 5.31% 7.52% -
Number of salaries quoted 16 20 0
Average salary £30,750 £31,250 -
Average salary % change year-on-year
-1.60% -
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
320 266 186
As % of all permanent IT jobs located in Cheltenham 96.39% 97.44% 97.38%
Number of salaries quoted 287 231 166
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £60,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheltenham region over the 3 months to 31 August 2015.

Support Analyst Salary Histogram in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 31 August 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (60.00%) Windows
2 12 (48.00%) SQL Server
3 11 (44.00%) SQL
4 10 (40.00%) Microsoft
5 9 (36.00%) Finance
6 8 (32.00%) Management Information System
6 8 (32.00%) Windows Server 2008
7 7 (28.00%) SLA
8 6 (24.00%) ITIL
8 6 (24.00%) SharePoint
8 6 (24.00%) Windows Server 2003
8 6 (24.00%) Windows 2000 Server
9 5 (20.00%) LPAR
9 5 (20.00%) iSeries
9 5 (20.00%) SDLC
9 5 (20.00%) Configuration Management
9 5 (20.00%) AS400
9 5 (20.00%) COBOL
9 5 (20.00%) IBM
10 4 (16.00%) Citrix
10 4 (16.00%) MS Exchange
10 4 (16.00%) MCSE
10 4 (16.00%) MCSA
10 4 (16.00%) Service Management
10 4 (16.00%) Microsoft Certification
10 4 (16.00%) Analytical Skills
10 4 (16.00%) XenApp
11 3 (12.00%) vSphere
11 3 (12.00%) Capacity Planning
11 3 (12.00%) MCITP

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 31 August 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (24.00%) SharePoint
2 4 (16.00%) MS Exchange
3 2 (8.00%) SAS
3 2 (8.00%) Lync
4 1 (4.00%) Exchange Server 2010
4 1 (4.00%) IIS
4 1 (4.00%) SharePoint 2010
Applications
1 3 (12.00%) Spreadsheet
2 2 (8.00%) MS Office
2 2 (8.00%) MS Excel
3 1 (4.00%) MS PowerPoint
Business Applications
1 3 (12.00%) Changepoint
Communications & Networking
1 3 (12.00%) SAN
2 2 (8.00%) TCP/IP
2 2 (8.00%) DHCP
2 2 (8.00%) DNS
2 2 (8.00%) Firewall
3 1 (4.00%) FTP
3 1 (4.00%) LAN
3 1 (4.00%) WAN
3 1 (4.00%) VPN
3 1 (4.00%) Internet
Database & Business Intelligence
1 12 (48.00%) SQL Server
General
1 9 (36.00%) Finance
2 1 (4.00%) Financial Institution
2 1 (4.00%) Front Office
Libraries, Frameworks & Software Standards
1 1 (4.00%) HTML
1 1 (4.00%) COM
1 1 (4.00%) CSS
1 1 (4.00%) XML
Miscellaneous
1 8 (32.00%) Management Information System
2 5 (20.00%) AS400
2 5 (20.00%) iSeries
2 5 (20.00%) LPAR
3 4 (16.00%) Analytical Skills
4 1 (4.00%) CMDB
4 1 (4.00%) Client/Server
Operating Systems
1 15 (60.00%) Windows
2 8 (32.00%) Windows Server 2008
3 6 (24.00%) Windows 2000 Server
3 6 (24.00%) Windows Server 2003
4 3 (12.00%) Linux
Processes & Methodologies
1 6 (24.00%) ITIL
2 5 (20.00%) Configuration Management
2 5 (20.00%) SDLC
3 4 (16.00%) Service Management
4 3 (12.00%) Process Management
4 3 (12.00%) Resource Management
4 3 (12.00%) Capacity Planning
4 3 (12.00%) Capacity Management
5 2 (8.00%) Network Monitoring
5 2 (8.00%) Change Management
5 2 (8.00%) Document Management
6 1 (4.00%) Data Protection
6 1 (4.00%) Customer Engagement
6 1 (4.00%) E-Commerce
Programming Languages
1 11 (44.00%) SQL
2 5 (20.00%) COBOL
3 2 (8.00%) VBScript
3 2 (8.00%) PowerShell
Qualifications
1 4 (16.00%) MCSE
1 4 (16.00%) MCSA
1 4 (16.00%) Microsoft Certification
2 3 (12.00%) MCITP
2 3 (12.00%) CCNA
2 3 (12.00%) Cisco Certification
3 2 (8.00%) VMware Certified Professional (VCP)
4 1 (4.00%) SC Cleared
4 1 (4.00%) Security Cleared
4 1 (4.00%) Citrix Certification
Quality Assurance & Compliance
1 7 (28.00%) SLA
System Software
1 4 (16.00%) XenApp
2 3 (12.00%) vSphere
3 2 (8.00%) Hyper-V
3 2 (8.00%) XenDesktop
3 2 (8.00%) Active Directory
3 2 (8.00%) Terminal Services
4 1 (4.00%) Citrix Presentation Server
4 1 (4.00%) BitLocker
Systems Management
1 3 (12.00%) Norton AntiVirus
1 3 (12.00%) NetBackup
1 3 (12.00%) Backup Exec
1 3 (12.00%) WSUS
2 2 (8.00%) Zenoss
2 2 (8.00%) WhatsUp Gold
3 1 (4.00%) CA Single Sign-On
Vendors
1 10 (40.00%) Microsoft
2 5 (20.00%) IBM
3 4 (16.00%) Citrix
4 3 (12.00%) NetApp
4 3 (12.00%) Symantec
4 3 (12.00%) Remedy
4 3 (12.00%) Sophos
4 3 (12.00%) VMware
5 1 (4.00%) CA
Cheltenham, Gloucestershire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago