The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 50 43 44
Rank change year-on-year
-7 +1
Permanent jobs requiring a Support Analyst 8 13 1
As % of all permanent IT jobs located in Cheltenham 1.99% 3.79% 0.42%
As % of the Job Titles category 2.07% 3.99% 0.43%
Number of salaries quoted 8 13 1
Average salary £21,500 £25,000 £22,500
Average salary % change year-on-year
-14.00% +11.11%
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
386 326 232
As % of all permanent IT jobs located in Cheltenham 96.02% 95.04% 98.31%
Number of salaries quoted 310 292 223
Average salary £40,000 £37,500 £33,500
Average salary % change year-on-year
+6.66% +11.94%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £57,500 £50,000 £51,450
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 17 April 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 31 (63.27%) Windows
2 27 (55.10%) Finance
3 14 (28.57%) Citrix
4 13 (26.53%) Microsoft
5 12 (24.49%) SQL Server
5 12 (24.49%) VMware
5 12 (24.49%) Windows Server 2008
6 11 (22.45%) SQL
6 11 (22.45%) MS Excel
7 10 (20.41%) ITIL
7 10 (20.41%) Java
7 10 (20.41%) MS Office
8 9 (18.37%) Active Directory
9 8 (16.33%) Client/Server
9 8 (16.33%) XenApp
10 7 (14.29%) DHCP
10 7 (14.29%) DNS
10 7 (14.29%) Service Management
11 6 (12.24%) Windows Server 2003
11 6 (12.24%) Configuration Management
11 6 (12.24%) TCP/IP
11 6 (12.24%) Data Protection
11 6 (12.24%) Technical Architecture
11 6 (12.24%) Windows 2000 Server
12 5 (10.20%) Windows Server 2012
12 5 (10.20%) SQL Server 2008
12 5 (10.20%) SCCM
12 5 (10.20%) Document Management
12 5 (10.20%) LAN
12 5 (10.20%) ERP

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 17 April 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.12%) MS Exchange
2 2 (4.08%) Lync
2 2 (4.08%) Exchange Server 2010
3 1 (2.04%) SharePoint 2010
3 1 (2.04%) IIS
3 1 (2.04%) SharePoint
Applications
1 11 (22.45%) MS Excel
2 10 (20.41%) MS Office
Business Applications
1 4 (8.16%) Dynamics AX
Communications & Networking
1 7 (14.29%) DHCP
1 7 (14.29%) DNS
2 6 (12.24%) TCP/IP
3 5 (10.20%) LAN
4 2 (4.08%) VPN
5 1 (2.04%) WAN
5 1 (2.04%) SAN
Database & Business Intelligence
1 12 (24.49%) SQL Server
2 5 (10.20%) SQL Server 2008
General
1 27 (55.10%) Finance
2 3 (6.12%) Law
3 1 (2.04%) Aerospace
Libraries, Frameworks & Software Standards
1 4 (8.16%) .NET
2 2 (4.08%) XML
2 2 (4.08%) .NET Framework
3 1 (2.04%) Application Packaging
3 1 (2.04%) Software Packaging
Miscellaneous
1 8 (16.33%) Client/Server
2 2 (4.08%) Analytical Skills
Operating Systems
1 31 (63.27%) Windows
2 12 (24.49%) Windows Server 2008
3 6 (12.24%) Windows 2000 Server
3 6 (12.24%) Windows Server 2003
4 5 (10.20%) Windows Server 2012
5 1 (2.04%) Windows 7
5 1 (2.04%) Linux
5 1 (2.04%) Windows XP
Processes & Methodologies
1 10 (20.41%) ITIL
2 7 (14.29%) Service Management
3 6 (12.24%) Configuration Management
3 6 (12.24%) Technical Architecture
3 6 (12.24%) Data Protection
4 5 (10.20%) Document Management
4 5 (10.20%) ERP
5 2 (4.08%) Resource Management
5 2 (4.08%) Time Management
6 1 (2.04%) Data Modelling
6 1 (2.04%) Change Management
6 1 (2.04%) Customer Engagement
Programming Languages
1 11 (22.45%) SQL
2 10 (20.41%) Java
3 1 (2.04%) JavaScript
3 1 (2.04%) VBScript
3 1 (2.04%) VB
3 1 (2.04%) VB6
Qualifications
1 3 (6.12%) MCSE
1 3 (6.12%) MCSA
1 3 (6.12%) Microsoft Certification
2 1 (2.04%) MCITP
2 1 (2.04%) Degree
2 1 (2.04%) CCNA
2 1 (2.04%) Citrix Certification
2 1 (2.04%) Cisco Certification
System Software
1 9 (18.37%) Active Directory
2 8 (16.33%) XenApp
3 4 (8.16%) vSphere
4 2 (4.08%) BitLocker
4 2 (4.08%) Citrix Presentation Server
4 2 (4.08%) VMware Infrastructure
Systems Management
1 5 (10.20%) SCCM
2 1 (2.04%) Norton AntiVirus
2 1 (2.04%) NetBackup
2 1 (2.04%) Backup Exec
2 1 (2.04%) WSUS
Vendors
1 14 (28.57%) Citrix
2 13 (26.53%) Microsoft
3 12 (24.49%) VMware
4 3 (6.12%) Kofax
5 2 (4.08%) SAP
5 2 (4.08%) JD Edwards
5 2 (4.08%) Remedy
5 2 (4.08%) Sophos
6 1 (2.04%) Symantec
6 1 (2.04%) Cisco
6 1 (2.04%) NetApp
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £18000 - £24000.00 per annum + Benefits
Posted: 4 days ago
Cheltenham
Pertemps ERP
Salary: 20k - 25k depending on experience + Benefits
Posted: 25 days ago