The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 48 44 40
Rank change year-on-year
-4 -4
Permanent jobs requiring a Support Analyst 7 15 1
As % of all permanent IT jobs located in Cheltenham 1.89% 4.25% 0.47%
As % of the Job Titles category 1.94% 4.44% 0.48%
Number of salaries quoted 7 15 1
Average salary £23,000 £24,000 £19,500
Average salary % change year-on-year
-4.16% +23.07%
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
360 338 207
As % of all permanent IT jobs located in Cheltenham 97.30% 95.75% 97.64%
Number of salaries quoted 314 286 200
Average salary £40,000 £38,500 £33,500
Average salary % change year-on-year
+3.89% +14.92%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheltenham region over the 3 months to 26 May 2015.

Support Analyst Salary Histogram in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 26 May 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 13 (46.43%) SQL Server
1 13 (46.43%) Windows
2 11 (39.29%) SQL
3 10 (35.71%) Microsoft
3 10 (35.71%) Citrix
3 10 (35.71%) Finance
4 9 (32.14%) VMware
5 8 (28.57%) ITIL
6 7 (25.00%) MS Excel
6 7 (25.00%) Windows Server 2008
7 6 (21.43%) Service Management
7 6 (21.43%) MS Office
8 5 (17.86%) MS Exchange
8 5 (17.86%) SQL Server 2008
8 5 (17.86%) Document Management
8 5 (17.86%) XenApp
8 5 (17.86%) vSphere
9 4 (14.29%) Windows Server 2012
9 4 (14.29%) SCCM
9 4 (14.29%) Active Directory
9 4 (14.29%) LAN
9 4 (14.29%) DHCP
9 4 (14.29%) TCP/IP
9 4 (14.29%) DNS
9 4 (14.29%) Java
10 3 (10.71%) ERP
10 3 (10.71%) Windows Server 2003
10 3 (10.71%) Configuration Management
10 3 (10.71%) Kofax
10 3 (10.71%) Law

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 26 May 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) MS Exchange
2 3 (10.71%) Exchange Server 2010
3 2 (7.14%) Lync
4 1 (3.57%) SharePoint
4 1 (3.57%) SharePoint 2010
Applications
1 7 (25.00%) MS Excel
2 6 (21.43%) MS Office
Business Applications
1 3 (10.71%) Dynamics AX
Communications & Networking
1 4 (14.29%) LAN
1 4 (14.29%) DHCP
1 4 (14.29%) TCP/IP
1 4 (14.29%) DNS
2 2 (7.14%) SAN
Database & Business Intelligence
1 13 (46.43%) SQL Server
2 5 (17.86%) SQL Server 2008
General
1 10 (35.71%) Finance
2 3 (10.71%) Law
3 1 (3.57%) Financial Institution
3 1 (3.57%) Front Office
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
2 1 (3.57%) COM
2 1 (3.57%) Application Packaging
Miscellaneous
1 2 (7.14%) Client/Server
1 2 (7.14%) Analytical Skills
2 1 (3.57%) Management Information System
2 1 (3.57%) AS400
2 1 (3.57%) iSeries
2 1 (3.57%) LPAR
Operating Systems
1 13 (46.43%) Windows
2 7 (25.00%) Windows Server 2008
3 4 (14.29%) Windows Server 2012
4 3 (10.71%) Windows Server 2003
4 3 (10.71%) Windows 2000 Server
5 2 (7.14%) Linux
Processes & Methodologies
1 8 (28.57%) ITIL
2 6 (21.43%) Service Management
3 5 (17.86%) Document Management
4 3 (10.71%) ERP
4 3 (10.71%) Configuration Management
4 3 (10.71%) SDLC
5 2 (7.14%) Technical Architecture
5 2 (7.14%) Resource Management
5 2 (7.14%) Time Management
5 2 (7.14%) Data Protection
6 1 (3.57%) Customer Engagement
6 1 (3.57%) Network Monitoring
6 1 (3.57%) Change Management
Programming Languages
1 11 (39.29%) SQL
2 4 (14.29%) Java
3 1 (3.57%) COBOL
3 1 (3.57%) VBScript
3 1 (3.57%) PowerShell
Qualifications
1 2 (7.14%) MCSE
1 2 (7.14%) MCSA
1 2 (7.14%) CCNA
1 2 (7.14%) Cisco Certification
1 2 (7.14%) Microsoft Certification
1 2 (7.14%) MCITP
2 1 (3.57%) VMware Certified Professional (VCP)
2 1 (3.57%) Citrix Certification
System Software
1 5 (17.86%) XenApp
1 5 (17.86%) vSphere
2 4 (14.29%) Active Directory
3 1 (3.57%) VMware Infrastructure
3 1 (3.57%) XenDesktop
Systems Management
1 4 (14.29%) SCCM
2 2 (7.14%) Norton AntiVirus
2 2 (7.14%) NetBackup
2 2 (7.14%) Backup Exec
2 2 (7.14%) WSUS
3 1 (3.57%) Zenoss
3 1 (3.57%) WhatsUp Gold
Vendors
1 10 (35.71%) Microsoft
1 10 (35.71%) Citrix
2 9 (32.14%) VMware
3 3 (10.71%) Kofax
4 2 (7.14%) SAP
4 2 (7.14%) NetApp
4 2 (7.14%) JD Edwards
4 2 (7.14%) Symantec
4 2 (7.14%) Sophos
5 1 (3.57%) IBM