The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 21 37 -
Rank change year-on-year
+16 -
Permanent jobs requiring a Support Analyst 39 11 0
As % of all permanent IT jobs located in Cheltenham 8.57% 4.03% -
As % of the Job Titles category 8.97% 4.37% -
Number of salaries quoted 38 11 0
Average salary £28,750 £25,000 -
Average salary % change year-on-year
+15.00% -
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
435 252 234
As % of all permanent IT jobs located in Cheltenham 95.60% 92.31% 97.91%
Number of salaries quoted 371 221 212
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £26,000 £24,000
10% offered a salary of more than £50,000 £50,000 £48,963
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 27 January 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 49 (66.22%) Windows
2 42 (56.76%) Finance
3 24 (32.43%) SQL
4 22 (29.73%) Windows Server 2008
5 19 (25.68%) MS Office
6 17 (22.97%) Microsoft
7 16 (21.62%) Windows Server 2003
7 16 (21.62%) Windows 2000 Server
8 15 (20.27%) ERP
9 13 (17.57%) Java
9 13 (17.57%) SQL Server
9 13 (17.57%) Citrix
9 13 (17.57%) Data Protection
10 11 (14.86%) MS Excel
10 11 (14.86%) VMware
11 9 (12.16%) Technical Architecture
11 9 (12.16%) Active Directory
11 9 (12.16%) Aerospace
12 8 (10.81%) Configuration Management
12 8 (10.81%) Client/Server
12 8 (10.81%) XenApp
13 7 (9.46%) LPAR
13 7 (9.46%) Analytical Skills
13 7 (9.46%) ITIL
13 7 (9.46%) AS400
14 6 (8.11%) XML
14 6 (8.11%) DNS
14 6 (8.11%) DHCP
15 5 (6.76%) SQL Server 2008
15 5 (6.76%) iSeries

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 27 January 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.41%) IIS
2 2 (2.70%) MS Exchange
2 2 (2.70%) Lync
2 2 (2.70%) Exchange Server 2010
Applications
1 19 (25.68%) MS Office
2 11 (14.86%) MS Excel
3 4 (5.41%) MS Visio
3 4 (5.41%) MS PowerPoint
Business Applications
1 3 (4.05%) Dynamics AX
Cloud Services
1 1 (1.35%) SaaS
Communications & Networking
1 6 (8.11%) DHCP
1 6 (8.11%) DNS
2 5 (6.76%) TCP/IP
3 4 (5.41%) LAN
4 3 (4.05%) Internet
5 2 (2.70%) VPN
6 1 (1.35%) WAN
Database & Business Intelligence
1 13 (17.57%) SQL Server
2 5 (6.76%) SQL Server 2008
3 3 (4.05%) Crystal Reports
3 3 (4.05%) Oracle Reports
4 1 (1.35%) SQL Server 2005
General
1 42 (56.76%) Finance
2 9 (12.16%) Aerospace
3 3 (4.05%) Law
4 1 (1.35%) Advertising
Libraries, Frameworks & Software Standards
1 6 (8.11%) XML
2 4 (5.41%) .NET
3 3 (4.05%) .NET Framework
4 1 (1.35%) Application Packaging
4 1 (1.35%) Software Packaging
Miscellaneous
1 8 (10.81%) Client/Server
2 7 (9.46%) AS400
2 7 (9.46%) LPAR
2 7 (9.46%) Analytical Skills
3 5 (6.76%) iSeries
3 5 (6.76%) Management Information System
4 4 (5.41%) Data Protection Act
Operating Systems
1 49 (66.22%) Windows
2 22 (29.73%) Windows Server 2008
3 16 (21.62%) Windows 2000 Server
3 16 (21.62%) Windows Server 2003
4 4 (5.41%) Mac OS X
4 4 (5.41%) Windows Server 2012
5 2 (2.70%) Windows XP
6 1 (1.35%) Windows 7
Processes & Methodologies
1 15 (20.27%) ERP
2 13 (17.57%) Data Protection
3 9 (12.16%) Technical Architecture
4 8 (10.81%) Configuration Management
5 7 (9.46%) ITIL
6 5 (6.76%) Service Management
7 4 (5.41%) Service Delivery
7 4 (5.41%) Stakeholder Management
8 2 (2.70%) Time Management
9 1 (1.35%) Kalman Filter
9 1 (1.35%) Resource Management
9 1 (1.35%) Data Modelling
Programming Languages
1 24 (32.43%) SQL
2 13 (17.57%) Java
3 5 (6.76%) COBOL
4 2 (2.70%) JavaScript
4 2 (2.70%) VBScript
5 1 (1.35%) VB
5 1 (1.35%) VB6
Qualifications
1 2 (2.70%) MCSE
1 2 (2.70%) MCSA
1 2 (2.70%) Microsoft Certification
2 1 (1.35%) Degree
System Software
1 9 (12.16%) Active Directory
2 8 (10.81%) XenApp
3 4 (5.41%) vSphere
4 2 (2.70%) Citrix Presentation Server
4 2 (2.70%) VMware Infrastructure
Systems Management
1 4 (5.41%) SCCM
Vendors
1 17 (22.97%) Microsoft
2 13 (17.57%) Citrix
3 11 (14.86%) VMware
4 5 (6.76%) IBM
4 5 (6.76%) Remedy
5 3 (4.05%) Oracle
6 1 (1.35%) SAP
6 1 (1.35%) Cisco
6 1 (1.35%) HP
6 1 (1.35%) Sophos
6 1 (1.35%) Websense
6 1 (1.35%) JD Edwards