The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 12 45 41
Rank change year-on-year
+33 -4
Permanent jobs requiring a Support Analyst 51 7 4
As % of all permanent IT jobs located in Cheltenham 11.64% 2.68% 1.32%
As % of the Job Titles category 12.09% 2.85% 1.35%
Number of salaries quoted 50 7 4
Average salary £28,500 £30,000 £31,500
Average salary % change year-on-year
-5.00% -4.76%
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
422 246 297
As % of all permanent IT jobs located in Cheltenham 96.35% 94.25% 98.34%
Number of salaries quoted 361 221 266
Average salary £37,000 £37,500 £35,000
Average salary % change year-on-year
-1.33% +7.14%
90% offered a salary of more than £22,000 £27,500 £20,000
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheltenham region over the 3 months to 25 November 2014.

Support Analyst Salary Histogram in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 25 November 2014, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 52 (75.36%) Windows
2 38 (55.07%) Finance
3 27 (39.13%) SQL
4 20 (28.99%) Microsoft
5 18 (26.09%) MS Office
5 18 (26.09%) Windows Server 2008
6 15 (21.74%) Windows 2000 Server
6 15 (21.74%) SQL Server
6 15 (21.74%) Windows Server 2003
7 14 (20.29%) XML
8 13 (18.84%) ERP
9 12 (17.39%) MS Excel
9 12 (17.39%) Java
9 12 (17.39%) Data Protection
10 11 (15.94%) Analytical Skills
11 9 (13.04%) Aerospace
12 8 (11.59%) Active Directory
12 8 (11.59%) Technical Architecture
13 7 (10.14%) AS400
13 7 (10.14%) LPAR
13 7 (10.14%) SaaS
14 6 (8.70%) Systems Management Server (SMS)
14 6 (8.70%) Configuration Management
14 6 (8.70%) Web Services
14 6 (8.70%) Citrix
14 6 (8.70%) T-SQL
14 6 (8.70%) ITIL
14 6 (8.70%) Client/Server
14 6 (8.70%) Windows XP
15 5 (7.25%) VMware

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 25 November 2014, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.25%) IIS
Applications
1 18 (26.09%) MS Office
2 12 (17.39%) MS Excel
3 4 (5.80%) MS Visio
3 4 (5.80%) MS PowerPoint
Business Applications
1 1 (1.45%) Dynamics AX
Cloud Services
1 7 (10.14%) SaaS
Communications & Networking
1 4 (5.80%) Internet
2 3 (4.35%) DNS
2 3 (4.35%) DHCP
3 2 (2.90%) TCP/IP
3 2 (2.90%) VPN
3 2 (2.90%) LAN
3 2 (2.90%) WAN
Database & Business Intelligence
1 15 (21.74%) SQL Server
2 3 (4.35%) Crystal Reports
2 3 (4.35%) Oracle Reports
3 1 (1.45%) SQL Server 2000
3 1 (1.45%) SQL Server 2005
3 1 (1.45%) SQL Server 2008
Development Applications
1 1 (1.45%) VSS/SourceSafe
1 1 (1.45%) Team Foundation Server
General
1 38 (55.07%) Finance
2 9 (13.04%) Aerospace
3 1 (1.45%) Advertising
Libraries, Frameworks & Software Standards
1 14 (20.29%) XML
2 6 (8.70%) Web Services
3 3 (4.35%) .NET
3 3 (4.35%) .NET Framework
4 1 (1.45%) Software Packaging
Miscellaneous
1 11 (15.94%) Analytical Skills
2 7 (10.14%) LPAR
2 7 (10.14%) AS400
3 6 (8.70%) Client/Server
4 5 (7.25%) Management Information System
4 5 (7.25%) iSeries
5 4 (5.80%) Data Protection Act
Operating Systems
1 52 (75.36%) Windows
2 18 (26.09%) Windows Server 2008
3 15 (21.74%) Windows 2000 Server
3 15 (21.74%) Windows Server 2003
4 6 (8.70%) Windows XP
5 4 (5.80%) Mac OS X
5 4 (5.80%) Windows 7
6 1 (1.45%) Windows Server 2012
Processes & Methodologies
1 13 (18.84%) ERP
2 12 (17.39%) Data Protection
3 8 (11.59%) Technical Architecture
4 6 (8.70%) ITIL
4 6 (8.70%) Configuration Management
5 4 (5.80%) Service Delivery
5 4 (5.80%) Stakeholder Management
6 3 (4.35%) Service Management
7 1 (1.45%) Data Modelling
7 1 (1.45%) Kalman Filter
Programming Languages
1 27 (39.13%) SQL
2 12 (17.39%) Java
3 6 (8.70%) T-SQL
4 5 (7.25%) COBOL
5 2 (2.90%) JavaScript
5 2 (2.90%) VBScript
6 1 (1.45%) VB
6 1 (1.45%) VB6
Qualifications
1 2 (2.90%) MCSE
1 2 (2.90%) MCSA
1 2 (2.90%) Microsoft Certification
2 1 (1.45%) Degree
System Software
1 8 (11.59%) Active Directory
2 5 (7.25%) XenApp
3 2 (2.90%) Citrix Presentation Server
4 1 (1.45%) VMware Infrastructure
4 1 (1.45%) vSphere
Systems Management
1 6 (8.70%) Systems Management Server (SMS)
2 1 (1.45%) SCCM
Vendors
1 20 (28.99%) Microsoft
2 6 (8.70%) Citrix
3 5 (7.25%) Remedy
3 5 (7.25%) IBM
3 5 (7.25%) VMware
4 3 (4.35%) Oracle
5 1 (1.45%) Cisco
5 1 (1.45%) HP
5 1 (1.45%) Sophos
5 1 (1.45%) Websense