The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 27 - 34
Rank change year-on-year
- 0
Permanent jobs requiring a Support Analyst 20 0 12
As % of all permanent IT jobs located in Cheltenham 7.33% - 3.70%
As % of the Job Titles category 7.52% - 3.79%
Number of salaries quoted 20 0 12
Average salary £31,250 - £34,500
90% offered a salary of more than £23,600 - £25,650
10% offered a salary of more than £37,000 - £36,900
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
266 186 317
As % of all permanent IT jobs located in Cheltenham 97.44% 97.38% 97.84%
Number of salaries quoted 231 166 282
Average salary £37,000 £35,000 £36,000
Average salary % change year-on-year
+5.71% -2.77%
90% offered a salary of more than £24,000 £25,000 £20,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheltenham region over the 3 months to 28 August 2014.

Support Analyst Salary Histogram in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 28 August 2014, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 28 (77.78%) Windows
2 25 (69.44%) SQL
3 17 (47.22%) MS Office
4 16 (44.44%) Microsoft
5 15 (41.67%) SQL Server
6 11 (30.56%) MS Excel
7 10 (27.78%) Finance
7 10 (27.78%) XML
8 9 (25.00%) Windows XP
8 9 (25.00%) Windows Server 2008
8 9 (25.00%) SaaS
9 8 (22.22%) Systems Management Server (SMS)
9 8 (22.22%) Web Services
9 8 (22.22%) Windows Server 2003
9 8 (22.22%) ERP
9 8 (22.22%) T-SQL
10 7 (19.44%) Oracle
10 7 (19.44%) Crystal Reports
10 7 (19.44%) Oracle Reports
10 7 (19.44%) Windows 2000 Server
11 6 (16.67%) LPAR
11 6 (16.67%) Windows 7
11 6 (16.67%) Digital Media
11 6 (16.67%) AS400
11 6 (16.67%) Telecoms
11 6 (16.67%) Oracle ERP
11 6 (16.67%) Active Directory
12 5 (13.89%) LAN
12 5 (13.89%) WAN
12 5 (13.89%) DHCP

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 28 August 2014, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) IIS
2 1 (2.78%) Exchange Server 2010
2 1 (2.78%) Exchange Server 2007
2 1 (2.78%) MS Exchange
Applications
1 17 (47.22%) MS Office
2 11 (30.56%) MS Excel
Business Applications
1 6 (16.67%) Oracle ERP
Cloud Services
1 9 (25.00%) SaaS
Communications & Networking
1 5 (13.89%) LAN
1 5 (13.89%) WAN
1 5 (13.89%) DHCP
1 5 (13.89%) TCP/IP
1 5 (13.89%) DNS
2 4 (11.11%) Structured Cabling
3 3 (8.33%) Internet
4 1 (2.78%) SAN
Database & Business Intelligence
1 15 (41.67%) SQL Server
2 7 (19.44%) Crystal Reports
2 7 (19.44%) Oracle Reports
3 1 (2.78%) SQL Server 2008
3 1 (2.78%) SQL Server 2000
Development Applications
1 1 (2.78%) Team Foundation Server
1 1 (2.78%) VSS/SourceSafe
General
1 10 (27.78%) Finance
2 6 (16.67%) Telecoms
3 1 (2.78%) Marketing
3 1 (2.78%) Aerospace
3 1 (2.78%) Advertising
Libraries, Frameworks & Software Standards
1 10 (27.78%) XML
2 8 (22.22%) Web Services
3 4 (11.11%) HTML
Miscellaneous
1 6 (16.67%) LPAR
1 6 (16.67%) Digital Media
1 6 (16.67%) AS400
2 4 (11.11%) Management Information System
2 4 (11.11%) iSeries
3 1 (2.78%) Smartphone
3 1 (2.78%) Fat Client
3 1 (2.78%) Handset
3 1 (2.78%) Thin Client
Operating Systems
1 28 (77.78%) Windows
2 9 (25.00%) Windows XP
2 9 (25.00%) Windows Server 2008
3 8 (22.22%) Windows Server 2003
4 7 (19.44%) Windows 2000 Server
5 6 (16.67%) Windows 7
6 1 (2.78%) Windows 8
Processes & Methodologies
1 8 (22.22%) ERP
2 3 (8.33%) ITIL
3 2 (5.56%) Service Management
3 2 (5.56%) Configuration Management
4 1 (2.78%) Kalman Filter
4 1 (2.78%) Technical Architecture
4 1 (2.78%) Data Protection
Programming Languages
1 25 (69.44%) SQL
2 8 (22.22%) T-SQL
3 4 (11.11%) COBOL
4 2 (5.56%) Java
Qualifications
1 1 (2.78%) Degree
1 1 (2.78%) MCP
1 1 (2.78%) MCSE
1 1 (2.78%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 6 (16.67%) Active Directory
2 2 (5.56%) XenApp
3 1 (2.78%) vSphere
3 1 (2.78%) VMware Infrastructure
Systems Management
1 8 (22.22%) Systems Management Server (SMS)
2 1 (2.78%) ARCserve
Vendors
1 16 (44.44%) Microsoft
2 7 (19.44%) Oracle
3 4 (11.11%) IBM
4 3 (8.33%) Citrix
5 1 (2.78%) Vizioncore
5 1 (2.78%) VMware
5 1 (2.78%) Websense
5 1 (2.78%) HP
Cheltenham, Gloucestershire
Amsys
Salary: From £21,000 to £23,000 per annum +pension,life assurance
Posted: Yesterday
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £30000.00 per annum
Posted: 5 days ago
Cheltenham, Gloucestershire
Novate IT Ltd
Salary: £25000 to £28500 per annum - benefits
Posted: 6 days ago
Cheltenham
Required IT
Salary: £28,500
Posted: 15 days ago