The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 40 40 43
Rank change year-on-year
0 +3
Permanent jobs requiring a Support Analyst 19 9 1
As % of all permanent IT jobs located in Cheltenham 4.69% 3.24% 0.45%
As % of the Job Titles category 4.95% 3.42% 0.46%
Number of salaries quoted 19 9 1
Average salary £30,000 £25,000 £22,500
Average salary % change year-on-year
+20.00% +11.11%
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
384 263 218
As % of all permanent IT jobs located in Cheltenham 94.81% 94.60% 98.64%
Number of salaries quoted 321 237 201
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £25,000 £25,000 £21,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 27 February 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 43 (62.32%) Windows
2 36 (52.17%) Finance
3 19 (27.54%) SQL
4 18 (26.09%) MS Office
5 17 (24.64%) Microsoft
5 17 (24.64%) Windows Server 2008
6 14 (20.29%) Citrix
6 14 (20.29%) ERP
6 14 (20.29%) Java
7 13 (18.84%) Data Protection
8 12 (17.39%) VMware
9 11 (15.94%) SQL Server
9 11 (15.94%) MS Excel
10 10 (14.49%) Active Directory
10 10 (14.49%) Windows Server 2003
10 10 (14.49%) Windows 2000 Server
11 9 (13.04%) Technical Architecture
12 8 (11.59%) XenApp
12 8 (11.59%) Aerospace
12 8 (11.59%) Client/Server
12 8 (11.59%) ITIL
13 7 (10.14%) DNS
13 7 (10.14%) DHCP
14 6 (8.70%) Configuration Management
14 6 (8.70%) Service Management
14 6 (8.70%) TCP/IP
14 6 (8.70%) XML
14 6 (8.70%) Analytical Skills
15 5 (7.25%) SCCM
15 5 (7.25%) SQL Server 2008

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 27 February 2015, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.80%) IIS
2 2 (2.90%) MS Exchange
2 2 (2.90%) Lync
2 2 (2.90%) Exchange Server 2010
Applications
1 18 (26.09%) MS Office
2 11 (15.94%) MS Excel
3 4 (5.80%) MS Visio
3 4 (5.80%) MS PowerPoint
Business Applications
1 4 (5.80%) Dynamics AX
Communications & Networking
1 7 (10.14%) DHCP
1 7 (10.14%) DNS
2 6 (8.70%) TCP/IP
3 5 (7.25%) LAN
4 3 (4.35%) Internet
5 2 (2.90%) VPN
6 1 (1.45%) WAN
Database & Business Intelligence
1 11 (15.94%) SQL Server
2 5 (7.25%) SQL Server 2008
3 2 (2.90%) Crystal Reports
3 2 (2.90%) Oracle Reports
4 1 (1.45%) SQL Server 2005
General
1 36 (52.17%) Finance
2 8 (11.59%) Aerospace
3 3 (4.35%) Law
Libraries, Frameworks & Software Standards
1 6 (8.70%) XML
2 5 (7.25%) .NET
3 3 (4.35%) .NET Framework
4 1 (1.45%) Application Packaging
4 1 (1.45%) Software Packaging
Miscellaneous
1 8 (11.59%) Client/Server
2 6 (8.70%) Analytical Skills
3 4 (5.80%) Data Protection Act
4 1 (1.45%) iSeries
4 1 (1.45%) LPAR
4 1 (1.45%) Management Information System
4 1 (1.45%) AS400
Operating Systems
1 43 (62.32%) Windows
2 17 (24.64%) Windows Server 2008
3 10 (14.49%) Windows 2000 Server
3 10 (14.49%) Windows Server 2003
4 5 (7.25%) Windows Server 2012
5 4 (5.80%) Mac OS X
6 2 (2.90%) Windows XP
7 1 (1.45%) Windows 7
Processes & Methodologies
1 14 (20.29%) ERP
2 13 (18.84%) Data Protection
3 9 (13.04%) Technical Architecture
4 8 (11.59%) ITIL
5 6 (8.70%) Configuration Management
5 6 (8.70%) Service Management
6 4 (5.80%) Service Delivery
6 4 (5.80%) Stakeholder Management
7 3 (4.35%) Document Management
8 2 (2.90%) Resource Management
8 2 (2.90%) Time Management
9 1 (1.45%) Data Modelling
9 1 (1.45%) Kalman Filter
Programming Languages
1 19 (27.54%) SQL
2 14 (20.29%) Java
3 2 (2.90%) JavaScript
3 2 (2.90%) VBScript
4 1 (1.45%) VB
4 1 (1.45%) VB6
4 1 (1.45%) COBOL
Qualifications
1 2 (2.90%) MCSE
1 2 (2.90%) MCSA
1 2 (2.90%) Microsoft Certification
2 1 (1.45%) Degree
System Software
1 10 (14.49%) Active Directory
2 8 (11.59%) XenApp
3 4 (5.80%) vSphere
4 2 (2.90%) Citrix Presentation Server
4 2 (2.90%) VMware Infrastructure
Systems Management
1 5 (7.25%) SCCM
Vendors
1 17 (24.64%) Microsoft
2 14 (20.29%) Citrix
3 12 (17.39%) VMware
4 5 (7.25%) Remedy
5 3 (4.35%) Kofax
6 2 (2.90%) JD Edwards
6 2 (2.90%) Oracle
6 2 (2.90%) SAP
7 1 (1.45%) Cisco
7 1 (1.45%) IBM
7 1 (1.45%) HP
7 1 (1.45%) Sophos
7 1 (1.45%) Websense