The statistics below represent IT jobs advertised across the Cheltenham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 57 47 49
Rank change year-on-year
-10 +2
Permanent jobs requiring a Support Analyst 5 8 15
As % of all permanent IT jobs located in Cheltenham 1.08% 2.12% 4.24%
As % of the Job Titles category 1.12% 2.15% 4.41%
Number of salaries quoted 4 8 15
Median salary £29,500 £22,250 £24,000
Median salary % change year-on-year
+32.58% -7.29%
90% offered a salary of more than £19,400 £21,350 £21,600
10% offered a salary of more than £36,450 £35,000 £25,000
UK excluding London median salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
447 372 340
As % of all permanent IT jobs located in Cheltenham 96.54% 98.41% 96.05%
Number of salaries quoted 329 326 288
Median salary £42,500 £38,500 £37,500
Median salary % change year-on-year
+10.38% +2.66%
90% offered a salary of more than £30,000 £23,000 £21,500
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Cheltenham

The demand trend of job ads across the Cheltenham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheltenham region over the 3 months to 26 May 2016.

Support Analyst Salary Histogram in Cheltenham

Support Analyst Skill Set
Top 30 Related IT Skills in Cheltenham

For the 6 months to 26 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring Support Analyst in the job title.

1 8 (66.67%) Windows
2 6 (50.00%) SQL Server
2 6 (50.00%) Windows Server
3 5 (41.67%) ITIL
3 5 (41.67%) MS Exchange
3 5 (41.67%) Microsoft
4 4 (33.33%) SQL
5 3 (25.00%) MCITP
5 3 (25.00%) WSUS
5 3 (25.00%) Data Protection
5 3 (25.00%) Norton AntiVirus
5 3 (25.00%) Sophos
5 3 (25.00%) Finance
5 3 (25.00%) VMware
5 3 (25.00%) NetBackup
5 3 (25.00%) Backup Exec
5 3 (25.00%) Java
5 3 (25.00%) XML
5 3 (25.00%) Linux
5 3 (25.00%) MCSE
5 3 (25.00%) MCSA
5 3 (25.00%) CCNA
5 3 (25.00%) Symantec
5 3 (25.00%) Windows Server 2003
5 3 (25.00%) Citrix
5 3 (25.00%) Citrix Certification
5 3 (25.00%) Cisco Certification
5 3 (25.00%) Microsoft Certification
5 3 (25.00%) SAN
5 3 (25.00%) NetApp

Support Analyst Skill Set
Top Related IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (41.67%) MS Exchange
2 2 (16.67%) IIS
3 1 (8.33%) Exchange Server 2013
Applications
1 2 (16.67%) MS Office
2 1 (8.33%) MS Excel
Business Applications
1 1 (8.33%) SAP CRM
Communications & Networking
1 3 (25.00%) SAN
2 2 (16.67%) Internet
3 1 (8.33%) DHCP
3 1 (8.33%) DNS
3 1 (8.33%) TCP/IP
Database & Business Intelligence
1 6 (50.00%) SQL Server
2 2 (16.67%) SQL Server 2000
2 2 (16.67%) SQL Server 2008
3 1 (8.33%) Data Warehouse
Development Applications
1 2 (16.67%) ClearQuest
1 2 (16.67%) InstallShield
1 2 (16.67%) MSI
1 2 (16.67%) Team Foundation Server
1 2 (16.67%) Visual Studio
1 2 (16.67%) VSS/SourceSafe
General
1 3 (25.00%) Finance
2 1 (8.33%) Billing
Libraries, Frameworks & Software Standards
1 3 (25.00%) XML
2 2 (16.67%) .NET
3 1 (8.33%) Web Services
Miscellaneous
1 2 (16.67%) CMDB
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Management Information System
2 1 (8.33%) User Experience
Operating Systems
1 8 (66.67%) Windows
2 6 (50.00%) Windows Server
3 3 (25.00%) Linux
3 3 (25.00%) Windows Server 2003
3 3 (25.00%) Windows Server 2008
4 2 (16.67%) Windows 2000 Server
5 1 (8.33%) Windows 7
5 1 (8.33%) Windows 8
5 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 5 (41.67%) ITIL
2 3 (25.00%) Data Protection
3 2 (16.67%) Configuration Management
3 2 (16.67%) CRM
3 2 (16.67%) Data Modelling
3 2 (16.67%) SDLC
3 2 (16.67%) Service Delivery
4 1 (8.33%) Agile Software Development
4 1 (8.33%) Change Management
4 1 (8.33%) Market Making
4 1 (8.33%) QMS
4 1 (8.33%) Test Scripting
Programming Languages
1 4 (33.33%) SQL
2 3 (25.00%) Java
3 1 (8.33%) VB.NET
Qualifications
1 3 (25.00%) CCNA
1 3 (25.00%) Cisco Certification
1 3 (25.00%) Citrix Certification
1 3 (25.00%) MCITP
1 3 (25.00%) MCSA
1 3 (25.00%) MCSE
1 3 (25.00%) Microsoft Certification
2 1 (8.33%) SC Cleared
2 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 3 (25.00%) vSphere
1 3 (25.00%) XenApp
2 1 (8.33%) Active Directory
Systems Management
1 3 (25.00%) Backup Exec
1 3 (25.00%) NetBackup
1 3 (25.00%) Norton AntiVirus
1 3 (25.00%) WSUS
2 1 (8.33%) SCCM
Vendors
1 5 (41.67%) Microsoft
2 3 (25.00%) Citrix
2 3 (25.00%) NetApp
2 3 (25.00%) Sophos
2 3 (25.00%) Symantec
2 3 (25.00%) VMware
3 1 (8.33%) Intel Security
3 1 (8.33%) Sage
3 1 (8.33%) SAP