The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cheltenham region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 31 38 43
Rank change year-on-year
+7 +5
Permanent jobs requiring a Support Analyst 17 1 10
As % of all permanent IT jobs located in Cheltenham 5.94% 0.47% 2.62%
As % of the Job Titles category 6.05% 0.48% 2.68%
Number of salaries quoted 17 1 10
Average salary £24,000 £19,500 £36,000
Average salary % change year-on-year
+23.07% -45.83%
90% offered a salary of more than £20,000 £19,500 £24,500
10% offered a salary of more than £33,500 £19,500 £37,000
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
281 208 373
As % of all permanent IT jobs located in Cheltenham 98.25% 98.11% 97.90%
Number of salaries quoted 238 190 325
Average salary £38,500 £35,000 £38,500
Average salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £23,500 £24,000 £25,000
10% offered a salary of more than £52,500 £47,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
Gloucestershire

Support Analyst
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheltenham region.

Support Analyst Salary Trend in Cheltenham

Support Analyst
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheltenham region over the 3 months to 22 July 2014.

Support Analyst Salary Histogram in Cheltenham

Support Analyst
Top 30 Related IT Skills in Cheltenham

For the 6 months to 22 July 2014, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 23 (74.19%) Windows
2 20 (64.52%) MS Office
3 18 (58.06%) SQL
4 17 (54.84%) Microsoft
5 11 (35.48%) Windows XP
6 10 (32.26%) MS Excel
7 9 (29.03%) SQL Server
7 9 (29.03%) XML
8 8 (25.81%) Oracle Reports
8 8 (25.81%) Oracle
8 8 (25.81%) Crystal Reports
8 8 (25.81%) ERP
8 8 (25.81%) LAN
8 8 (25.81%) WAN
8 8 (25.81%) Telecoms
8 8 (25.81%) Oracle ERP
8 8 (25.81%) Windows 7
8 8 (25.81%) Digital Media
9 7 (22.58%) SaaS
9 7 (22.58%) Systems Management Server (SMS)
9 7 (22.58%) Active Directory
9 7 (22.58%) T-SQL
9 7 (22.58%) Web Services
10 6 (19.35%) DNS
10 6 (19.35%) DHCP
11 5 (16.13%) TCP/IP
11 5 (16.13%) IIS
12 4 (12.90%) Structured Cabling
12 4 (12.90%) Finance
12 4 (12.90%) HTML

Support Analyst
Top Related IT Skills in Cheltenham by Category

For the 6 months to 22 July 2014, IT jobs across the Cheltenham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) IIS
2 2 (6.45%) MS Exchange
3 1 (3.23%) Exchange Server 2010
3 1 (3.23%) Exchange Server 2007
Applications
1 20 (64.52%) MS Office
2 10 (32.26%) MS Excel
Business Applications
1 8 (25.81%) Oracle ERP
Cloud Services
1 7 (22.58%) SaaS
Communications & Networking
1 8 (25.81%) LAN
1 8 (25.81%) WAN
2 6 (19.35%) DNS
2 6 (19.35%) DHCP
3 5 (16.13%) TCP/IP
4 4 (12.90%) Structured Cabling
5 3 (9.68%) Internet
6 1 (3.23%) SAN
Database & Business Intelligence
1 9 (29.03%) SQL Server
2 8 (25.81%) Oracle Reports
2 8 (25.81%) Crystal Reports
3 1 (3.23%) SQL Server 2000
3 1 (3.23%) SQL Server 2008
Development Applications
1 1 (3.23%) VSS/SourceSafe
1 1 (3.23%) Team Foundation Server
General
1 8 (25.81%) Telecoms
2 4 (12.90%) Finance
3 1 (3.23%) Marketing
Libraries, Frameworks & Software Standards
1 9 (29.03%) XML
2 7 (22.58%) Web Services
3 4 (12.90%) HTML
Miscellaneous
1 8 (25.81%) Digital Media
2 1 (3.23%) Thin Client
2 1 (3.23%) Handset
2 1 (3.23%) Smartphone
2 1 (3.23%) Fat Client
Operating Systems
1 23 (74.19%) Windows
2 11 (35.48%) Windows XP
3 8 (25.81%) Windows 7
4 3 (9.68%) Windows Server 2008
5 2 (6.45%) Windows Server 2003
6 1 (3.23%) Windows 8
6 1 (3.23%) Windows 2000 Server
Processes & Methodologies
1 8 (25.81%) ERP
2 3 (9.68%) ITIL
3 2 (6.45%) Service Management
4 1 (3.23%) Technical Architecture
4 1 (3.23%) Data Protection
Programming Languages
1 18 (58.06%) SQL
2 7 (22.58%) T-SQL
3 2 (6.45%) Java
Qualifications
1 1 (3.23%) Microsoft Certification
1 1 (3.23%) MCP
1 1 (3.23%) MCSE
1 1 (3.23%) Degree
Quality Assurance & Compliance
1 1 (3.23%) SLA
System Software
1 7 (22.58%) Active Directory
2 2 (6.45%) XenApp
3 1 (3.23%) vSphere
3 1 (3.23%) VMware Infrastructure
Systems Management
1 7 (22.58%) Systems Management Server (SMS)
2 1 (3.23%) ARCserve
Vendors
1 17 (54.84%) Microsoft
2 8 (25.81%) Oracle
3 4 (12.90%) Citrix
4 1 (3.23%) HP
4 1 (3.23%) VMware
4 1 (3.23%) Websense
4 1 (3.23%) Vizioncore
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: 2 hours ago
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £30000.00 - £40000.00 per annum
Posted: 5 days ago