The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 77 67 68
Rank change year-on-year
-10 +1
Permanent jobs requiring a Support Analyst 28 21 33
As % of all permanent IT jobs located in Gloucestershire 2.48% 2.30% 3.43%
As % of the Job Titles category 2.59% 2.48% 3.56%
Number of salaries quoted 25 20 32
Average salary £26,000 £23,000 £34,000
Average salary % change year-on-year
+13.04% -32.35%
90% offered a salary of more than £21,000 £20,984 £22,500
10% offered a salary of more than £36,650 £25,000 £41,000
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1083 846 927
As % of all permanent IT jobs located in Gloucestershire 95.76% 92.66% 96.26%
Number of salaries quoted 856 731 819
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £60,000 £46,000 £50,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Gloucestershire

Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Gloucestershire region.

Support Analyst Salary Trend in Gloucestershire

Support Analyst
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Gloucestershire region over the 3 months to 4 May 2015.

Support Analyst Salary Histogram in Gloucestershire

Support Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +1 16 £25,750 +22.61% 1
Cheltenham -3 8 £21,500 -14.00% 1
Cirencester -2 3 £29,000 +38.20%
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 4 May 2015, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (49.37%) Windows
2 28 (35.44%) SQL
2 28 (35.44%) Finance
3 27 (34.18%) SQL Server
4 21 (26.58%) VMware
4 21 (26.58%) Citrix
5 20 (25.32%) Microsoft
6 17 (21.52%) Java
6 17 (21.52%) XenApp
7 14 (17.72%) SCCM
7 14 (17.72%) MS Office
8 12 (15.19%) .NET
8 12 (15.19%) Windows Server 2008
9 10 (12.66%) ITIL
9 10 (12.66%) MS Excel
10 8 (10.13%) Advertising
10 8 (10.13%) Oracle
10 8 (10.13%) Active Directory
10 8 (10.13%) Windows Server 2003
10 8 (10.13%) vSphere
11 7 (8.86%) LAN
12 6 (7.59%) Technical Architecture
12 6 (7.59%) Service Management
12 6 (7.59%) DHCP
12 6 (7.59%) TCP/IP
12 6 (7.59%) DNS
12 6 (7.59%) PMI
12 6 (7.59%) PMI Certification
12 6 (7.59%) Configuration Management
12 6 (7.59%) SAP

Support Analyst
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 4 May 2015, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.06%) MS Exchange
2 3 (3.80%) Exchange Server 2010
2 3 (3.80%) IIS
3 2 (2.53%) Lync
4 1 (1.27%) SharePoint 2010
4 1 (1.27%) SharePoint
4 1 (1.27%) NetWeaver
Applications
1 14 (17.72%) MS Office
2 10 (12.66%) MS Excel
Business Applications
1 3 (3.80%) Dynamics AX
2 1 (1.27%) SAP SRM
2 1 (1.27%) PeopleSoft HRMS
2 1 (1.27%) SAP SD
2 1 (1.27%) SAP PP
Cloud Services
1 2 (2.53%) Amazon AWS
2 1 (1.27%) SaaS
Communications & Networking
1 7 (8.86%) LAN
2 6 (7.59%) DHCP
2 6 (7.59%) TCP/IP
2 6 (7.59%) DNS
3 3 (3.80%) WAN
4 2 (2.53%) Firewall
5 1 (1.27%) SSL
5 1 (1.27%) VPN
5 1 (1.27%) SAN
Database & Business Intelligence
1 27 (34.18%) SQL Server
2 5 (6.33%) SQL Server 2008
3 3 (3.80%) Data Warehouse
4 1 (1.27%) Relational Database
4 1 (1.27%) Oracle Database
4 1 (1.27%) MS Access
4 1 (1.27%) Crystal Reports
4 1 (1.27%) SAP BI
General
1 28 (35.44%) Finance
2 8 (10.13%) Advertising
3 4 (5.06%) Manufacturing
4 3 (3.80%) Law
5 1 (1.27%) Front Office
5 1 (1.27%) Electronics
5 1 (1.27%) Financial Institution
Libraries, Frameworks & Software Standards
1 12 (15.19%) .NET
2 2 (2.53%) .NET Framework
2 2 (2.53%) XML
3 1 (1.27%) Application Packaging
3 1 (1.27%) SAP Basis
Miscellaneous
1 6 (7.59%) PMI
1 6 (7.59%) Client/Server
1 6 (7.59%) Analytical Skills
2 1 (1.27%) Management Information System
Operating Systems
1 39 (49.37%) Windows
2 12 (15.19%) Windows Server 2008
3 8 (10.13%) Windows Server 2003
4 6 (7.59%) Windows 2000 Server
5 4 (5.06%) UNIX
5 4 (5.06%) Windows Server 2012
6 3 (3.80%) Windows 7
6 3 (3.80%) Windows XP
7 2 (2.53%) Windows 2000
7 2 (2.53%) Windows Vista
8 1 (1.27%) Windows 8
8 1 (1.27%) Linux
Processes & Methodologies
1 10 (12.66%) ITIL
2 6 (7.59%) Technical Architecture
2 6 (7.59%) Service Management
2 6 (7.59%) Configuration Management
2 6 (7.59%) ERP
2 6 (7.59%) Data Protection
3 5 (6.33%) Document Management
4 4 (5.06%) Business Intelligence
5 3 (3.80%) Root Cause Analysis
5 3 (3.80%) Time Management
6 2 (2.53%) Workflow
6 2 (2.53%) Incident Management
6 2 (2.53%) Resource Management
6 2 (2.53%) Capacity Management
6 2 (2.53%) Performance Analysis
7 1 (1.27%) Procure-to-pay
7 1 (1.27%) Change Control
7 1 (1.27%) Customer Engagement
7 1 (1.27%) Problem Management
7 1 (1.27%) CRM
Programming Languages
1 28 (35.44%) SQL
2 17 (21.52%) Java
3 2 (2.53%) C#
3 2 (2.53%) VB.NET
4 1 (1.27%) ABAP
4 1 (1.27%) JavaScript
4 1 (1.27%) VBScript
4 1 (1.27%) VB
4 1 (1.27%) VB6
Qualifications
1 6 (7.59%) PMI Certification
2 5 (6.33%) SC Cleared
2 5 (6.33%) Security Cleared
3 3 (3.80%) Microsoft Certification
4 2 (2.53%) MCSE
4 2 (2.53%) MCSA
5 1 (1.27%) HND
5 1 (1.27%) Citrix Certification
5 1 (1.27%) Cisco Certification
5 1 (1.27%) CCNA
5 1 (1.27%) Degree
5 1 (1.27%) MCITP
Quality Assurance & Compliance
1 4 (5.06%) SLA
System Software
1 17 (21.52%) XenApp
2 8 (10.13%) Active Directory
2 8 (10.13%) vSphere
3 3 (3.80%) VMware Infrastructure
3 3 (3.80%) Citrix Presentation Server
4 2 (2.53%) VMware ESX
4 2 (2.53%) VMware Workstation
5 1 (1.27%) XenDesktop
Systems Management
1 14 (17.72%) SCCM
2 1 (1.27%) WSUS
2 1 (1.27%) Norton AntiVirus
2 1 (1.27%) NetBackup
2 1 (1.27%) Backup Exec
Vendors
1 21 (26.58%) VMware
1 21 (26.58%) Citrix
2 20 (25.32%) Microsoft
3 8 (10.13%) Oracle
4 6 (7.59%) SAP
5 3 (3.80%) Kofax
6 2 (2.53%) Metastorm
6 2 (2.53%) JD Edwards
7 1 (1.27%) PeopleSoft
7 1 (1.27%) Business Objects
7 1 (1.27%) Symantec
7 1 (1.27%) Remedy
7 1 (1.27%) Sophos
7 1 (1.27%) NetApp
Gloucestershire
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 3 days ago
Gloucestershire
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 3 days ago
Tewkesbury
Computer Futures
Salary: £25000 - £35000 per annum + competitive
Posted: 4 days ago
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £32000 - £38000 per annum + On-call + Bens
Posted: 6 days ago
Gloucester
Huxley Banking & Financial Services
Salary: £30000 - £42000 per annum + Package
Posted: 18 days ago