The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 46 61
Rank change year-on-year
-21 +15
Permanent jobs requiring a Support Analyst 33 42 20
As % of all permanent IT jobs located in Gloucestershire 3.49% 4.59% 2.43%
As % of the Job Titles category 3.67% 4.75% 2.53%
Number of salaries quoted 19 42 20
Average salary £32,500 £24,000 £34,250
Average salary % change year-on-year
+35.41% -29.92%
90% offered a salary of more than £27,500 £20,000 £26,100
10% offered a salary of more than £35,000 £40,750 £41,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
900 884 790
As % of all permanent IT jobs located in Gloucestershire 95.14% 96.51% 95.99%
Number of salaries quoted 755 725 729
Average salary £41,000 £37,500 £35,000
Average salary % change year-on-year
+9.33% +7.14%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £60,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Gloucestershire

Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Gloucestershire region.

Support Analyst Salary Trend in Gloucestershire

Support Analyst
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Gloucestershire region over the 3 months to 31 July 2015.

Support Analyst Salary Histogram in Gloucestershire

Support Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -9 14 £35,000 +45.83% 1
Stroud - 3 - -
Fairford - 1 £29,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 31 July 2015, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 33 (52.38%) SQL
2 30 (47.62%) Windows
3 27 (42.86%) Microsoft
4 24 (38.10%) SQL Server
5 23 (36.51%) Finance
6 18 (28.57%) Windows Server 2008
7 17 (26.98%) Windows Server 2003
8 16 (25.40%) .NET
9 15 (23.81%) Citrix
9 15 (23.81%) Windows 2000 Server
10 14 (22.22%) ITIL
11 13 (20.63%) VMware
12 12 (19.05%) Oracle
13 11 (17.46%) XenApp
14 10 (15.87%) Java
14 10 (15.87%) XML
15 9 (14.29%) Visual Studio
15 9 (14.29%) SAP
15 9 (14.29%) Management Information System
16 8 (12.70%) SLA
17 6 (9.52%) MS Office
17 6 (9.52%) CRM
17 6 (9.52%) SCCM
18 5 (7.94%) SAP PI
18 5 (7.94%) LPAR
18 5 (7.94%) iSeries
18 5 (7.94%) Capacity Management
18 5 (7.94%) SDLC
18 5 (7.94%) MCSE
18 5 (7.94%) MCSA

Support Analyst
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 31 July 2015, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.94%) MS Exchange
1 5 (7.94%) NetWeaver
2 4 (6.35%) IIS
2 4 (6.35%) SharePoint
3 2 (3.17%) Exchange Server 2010
4 1 (1.59%) SharePoint 2010
Applications
1 6 (9.52%) MS Office
2 5 (7.94%) MS Excel
3 3 (4.76%) Spreadsheet
Business Applications
1 5 (7.94%) SAP SD
1 5 (7.94%) SAP CRM
2 3 (4.76%) Changepoint
3 1 (1.59%) SAP SRM
3 1 (1.59%) PeopleSoft HRMS
3 1 (1.59%) Dynamics AX
3 1 (1.59%) SAP PP
Cloud Services
1 2 (3.17%) Amazon AWS
2 1 (1.59%) SaaS
Communications & Networking
1 4 (6.35%) LAN
1 4 (6.35%) DHCP
1 4 (6.35%) TCP/IP
1 4 (6.35%) DNS
2 3 (4.76%) SAN
2 3 (4.76%) WAN
3 2 (3.17%) VPN
3 2 (3.17%) Firewall
4 1 (1.59%) Internet
4 1 (1.59%) FTP
Database & Business Intelligence
1 24 (38.10%) SQL Server
2 3 (4.76%) Data Warehouse
3 1 (1.59%) BusinessObjects
3 1 (1.59%) SAP BI
3 1 (1.59%) Oracle Database
3 1 (1.59%) Relational Database
3 1 (1.59%) Crystal Reports
3 1 (1.59%) MS Access
Development Applications
1 9 (14.29%) Visual Studio
General
1 23 (36.51%) Finance
2 5 (7.94%) Advertising
3 2 (3.17%) Manufacturing
4 1 (1.59%) Financial Institution
4 1 (1.59%) Front Office
Libraries, Frameworks & Software Standards
1 16 (25.40%) .NET
2 10 (15.87%) XML
3 5 (7.94%) SAP Basis
3 5 (7.94%) SAP PI
4 1 (1.59%) COM
4 1 (1.59%) CSS
4 1 (1.59%) HTML
Miscellaneous
1 9 (14.29%) Management Information System
2 5 (7.94%) AS400
2 5 (7.94%) iSeries
2 5 (7.94%) LPAR
3 4 (6.35%) Analytical Skills
4 3 (4.76%) PMI
5 1 (1.59%) Client/Server
5 1 (1.59%) CMDB
Operating Systems
1 30 (47.62%) Windows
2 18 (28.57%) Windows Server 2008
3 17 (26.98%) Windows Server 2003
4 15 (23.81%) Windows 2000 Server
5 4 (6.35%) UNIX
6 3 (4.76%) Linux
7 2 (3.17%) Windows 2000
7 2 (3.17%) Windows XP
7 2 (3.17%) Windows 7
7 2 (3.17%) Windows Vista
8 1 (1.59%) Windows Server 2012
Processes & Methodologies
1 14 (22.22%) ITIL
2 6 (9.52%) CRM
3 5 (7.94%) Configuration Management
3 5 (7.94%) Document Management
3 5 (7.94%) Capacity Management
3 5 (7.94%) SDLC
4 4 (6.35%) Resource Management
4 4 (6.35%) Business Intelligence
5 3 (4.76%) Capacity Planning
6 2 (3.17%) Root Cause Analysis
6 2 (3.17%) Service Management
6 2 (3.17%) Change Management
6 2 (3.17%) Workflow
6 2 (3.17%) Performance Analysis
6 2 (3.17%) Network Monitoring
7 1 (1.59%) Procure-to-pay
7 1 (1.59%) Validation
7 1 (1.59%) Service Delivery
7 1 (1.59%) E-Commerce
7 1 (1.59%) ERP
Programming Languages
1 33 (52.38%) SQL
2 10 (15.87%) Java
3 5 (7.94%) ABAP
3 5 (7.94%) COBOL
4 2 (3.17%) C#
4 2 (3.17%) VBScript
4 2 (3.17%) VB.NET
4 2 (3.17%) PowerShell
Qualifications
1 5 (7.94%) MCSE
1 5 (7.94%) MCSA
1 5 (7.94%) Microsoft Certification
2 4 (6.35%) SC Cleared
2 4 (6.35%) Security Cleared
3 3 (4.76%) PMI Certification
3 3 (4.76%) Cisco Certification
3 3 (4.76%) MCITP
3 3 (4.76%) CCNA
4 2 (3.17%) VMware Certified Professional (VCP)
5 1 (1.59%) Citrix Certification
Quality Assurance & Compliance
1 8 (12.70%) SLA
System Software
1 11 (17.46%) XenApp
2 4 (6.35%) Citrix Presentation Server
2 4 (6.35%) vSphere
3 2 (3.17%) VMware Infrastructure
3 2 (3.17%) XenDesktop
3 2 (3.17%) Active Directory
3 2 (3.17%) VMware ESX
3 2 (3.17%) VMware Workstation
4 1 (1.59%) Microsoft App-V
4 1 (1.59%) Hyper-V
4 1 (1.59%) BitLocker
Systems Management
1 6 (9.52%) SCCM
2 3 (4.76%) Norton AntiVirus
2 3 (4.76%) NetBackup
2 3 (4.76%) Backup Exec
2 3 (4.76%) WSUS
3 2 (3.17%) Zenoss
3 2 (3.17%) WhatsUp Gold
4 1 (1.59%) CA Single Sign-On
Vendors
1 27 (42.86%) Microsoft
2 15 (23.81%) Citrix
3 13 (20.63%) VMware
4 12 (19.05%) Oracle
5 9 (14.29%) SAP
6 5 (7.94%) IBM
6 5 (7.94%) Symantec
7 3 (4.76%) Sophos
7 3 (4.76%) Kofax
7 3 (4.76%) NetApp
8 2 (3.17%) Metastorm
8 2 (3.17%) Remedy
9 1 (1.59%) JD Edwards
9 1 (1.59%) CA
9 1 (1.59%) PeopleSoft
Cheltenham, Gloucestershire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 5 days ago