The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 71 51 62
Rank change year-on-year
-20 +11
Permanent jobs requiring a Support Analyst 33 34 21
As % of all permanent IT jobs located in Gloucestershire 3.22% 4.12% 2.61%
As % of the Job Titles category 3.36% 4.29% 2.71%
Number of salaries quoted 20 34 21
Average salary £29,750 £28,250 £35,000
Average salary % change year-on-year
+5.30% -19.28%
90% offered a salary of more than £18,000 £20,000 £31,500
10% offered a salary of more than £37,250 £38,050 £41,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
982 792 774
As % of all permanent IT jobs located in Gloucestershire 95.71% 95.88% 96.03%
Number of salaries quoted 808 669 692
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £24,000 £23,500 £25,000
10% offered a salary of more than £60,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Gloucestershire

Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Gloucestershire region.

Support Analyst Salary Trend in Gloucestershire

Support Analyst
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Gloucestershire region over the 3 months to 31 August 2015.

Support Analyst Salary Histogram in Gloucestershire

Support Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -10 17 £30,750 -1.60% 1
Gloucester -6 3 £18,000 -18.18%
Stroud - 3 - -
Fairford - 1 £29,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 31 August 2015, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 35 (58.33%) Windows
2 31 (51.67%) SQL
3 28 (46.67%) Microsoft
4 22 (36.67%) Finance
5 21 (35.00%) SQL Server
6 19 (31.67%) Windows Server 2008
7 17 (28.33%) Windows Server 2003
8 15 (25.00%) Windows 2000 Server
9 14 (23.33%) Citrix
10 12 (20.00%) .NET
10 12 (20.00%) ITIL
10 12 (20.00%) VMware
11 11 (18.33%) SLA
11 11 (18.33%) XenApp
12 10 (16.67%) XML
12 10 (16.67%) Oracle
12 10 (16.67%) Management Information System
13 9 (15.00%) Visual Studio
14 6 (10.00%) SAP
14 6 (10.00%) MS Office
14 6 (10.00%) Java
14 6 (10.00%) CRM
14 6 (10.00%) SharePoint
15 5 (8.33%) MS Exchange
15 5 (8.33%) MCSE
15 5 (8.33%) MCSA
15 5 (8.33%) MS Excel
15 5 (8.33%) COBOL
15 5 (8.33%) ABAP
15 5 (8.33%) IBM

Support Analyst
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 31 August 2015, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.00%) SharePoint
2 5 (8.33%) MS Exchange
2 5 (8.33%) NetWeaver
3 2 (3.33%) SAS
3 2 (3.33%) Lync
3 2 (3.33%) Exchange Server 2010
3 2 (3.33%) IIS
4 1 (1.67%) SharePoint 2010
Applications
1 6 (10.00%) MS Office
2 5 (8.33%) MS Excel
3 3 (5.00%) Spreadsheet
4 1 (1.67%) MS PowerPoint
Business Applications
1 5 (8.33%) SAP SD
1 5 (8.33%) SAP CRM
2 3 (5.00%) Changepoint
3 1 (1.67%) PeopleSoft HRMS
Cloud Services
1 2 (3.33%) Amazon AWS
2 1 (1.67%) Office 365
Communications & Networking
1 3 (5.00%) DHCP
1 3 (5.00%) TCP/IP
1 3 (5.00%) DNS
1 3 (5.00%) SAN
2 2 (3.33%) VPN
2 2 (3.33%) Firewall
3 1 (1.67%) Internet
3 1 (1.67%) FTP
3 1 (1.67%) LAN
3 1 (1.67%) WAN
Database & Business Intelligence
1 21 (35.00%) SQL Server
2 3 (5.00%) Data Warehouse
3 1 (1.67%) SAP BI
3 1 (1.67%) Oracle Database
3 1 (1.67%) Relational Database
3 1 (1.67%) MS Access
Development Applications
1 9 (15.00%) Visual Studio
General
1 22 (36.67%) Finance
2 4 (6.67%) Advertising
3 1 (1.67%) Manufacturing
3 1 (1.67%) Financial Institution
3 1 (1.67%) Front Office
Libraries, Frameworks & Software Standards
1 12 (20.00%) .NET
2 10 (16.67%) XML
3 5 (8.33%) SAP Basis
3 5 (8.33%) SAP PI
4 1 (1.67%) COM
4 1 (1.67%) CSS
4 1 (1.67%) HTML
Miscellaneous
1 10 (16.67%) Management Information System
2 5 (8.33%) AS400
2 5 (8.33%) iSeries
2 5 (8.33%) LPAR
3 4 (6.67%) Analytical Skills
4 3 (5.00%) PMI
5 1 (1.67%) Client/Server
5 1 (1.67%) CMDB
Operating Systems
1 35 (58.33%) Windows
2 19 (31.67%) Windows Server 2008
3 17 (28.33%) Windows Server 2003
4 15 (25.00%) Windows 2000 Server
5 4 (6.67%) UNIX
6 3 (5.00%) Windows 7
6 3 (5.00%) Linux
7 2 (3.33%) Windows 2000
7 2 (3.33%) Windows XP
7 2 (3.33%) Windows Vista
8 1 (1.67%) Windows 8
Processes & Methodologies
1 12 (20.00%) ITIL
2 6 (10.00%) CRM
3 5 (8.33%) Configuration Management
3 5 (8.33%) Capacity Management
3 5 (8.33%) SDLC
4 4 (6.67%) Business Intelligence
4 4 (6.67%) Service Management
5 3 (5.00%) Process Management
5 3 (5.00%) Resource Management
5 3 (5.00%) Capacity Planning
6 2 (3.33%) Root Cause Analysis
6 2 (3.33%) Change Management
6 2 (3.33%) Workflow
6 2 (3.33%) Document Management
6 2 (3.33%) Performance Analysis
6 2 (3.33%) Network Monitoring
7 1 (1.67%) Supply Chain Management
7 1 (1.67%) Validation
7 1 (1.67%) Data Protection
7 1 (1.67%) Customer Engagement
Programming Languages
1 31 (51.67%) SQL
2 6 (10.00%) Java
3 5 (8.33%) ABAP
3 5 (8.33%) COBOL
4 2 (3.33%) C#
4 2 (3.33%) VBScript
4 2 (3.33%) VB.NET
4 2 (3.33%) PowerShell
Qualifications
1 5 (8.33%) MCSE
1 5 (8.33%) MCSA
1 5 (8.33%) Microsoft Certification
2 3 (5.00%) PMI Certification
2 3 (5.00%) MCITP
2 3 (5.00%) CCNA
2 3 (5.00%) Cisco Certification
3 2 (3.33%) VMware Certified Professional (VCP)
4 1 (1.67%) SC Cleared
4 1 (1.67%) Security Cleared
4 1 (1.67%) Citrix Certification
Quality Assurance & Compliance
1 11 (18.33%) SLA
System Software
1 11 (18.33%) XenApp
2 4 (6.67%) Citrix Presentation Server
2 4 (6.67%) Active Directory
2 4 (6.67%) vSphere
3 3 (5.00%) Hyper-V
4 2 (3.33%) Terminal Services
4 2 (3.33%) VMware ESX
4 2 (3.33%) VMware Workstation
4 2 (3.33%) VMware Infrastructure
4 2 (3.33%) XenDesktop
5 1 (1.67%) Microsoft App-V
5 1 (1.67%) BitLocker
Systems Management
1 5 (8.33%) SCCM
2 3 (5.00%) Norton AntiVirus
2 3 (5.00%) NetBackup
2 3 (5.00%) Backup Exec
2 3 (5.00%) WSUS
3 2 (3.33%) Zenoss
3 2 (3.33%) WhatsUp Gold
4 1 (1.67%) CA Single Sign-On
Vendors
1 28 (46.67%) Microsoft
2 14 (23.33%) Citrix
3 12 (20.00%) VMware
4 10 (16.67%) Oracle
5 6 (10.00%) SAP
6 5 (8.33%) IBM
6 5 (8.33%) Symantec
7 4 (6.67%) Remedy
8 3 (5.00%) Sophos
8 3 (5.00%) NetApp
9 2 (3.33%) Metastorm
10 1 (1.67%) PeopleSoft
10 1 (1.67%) CA
Cheltenham, Gloucestershire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago