The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 50 61 80
Rank change year-on-year
+11 +19
Permanent jobs requiring a Support Analyst 36 21 21
As % of all permanent IT jobs located in Gloucestershire 4.30% 2.60% 1.75%
As % of the Job Titles category 4.52% 2.71% 1.79%
Number of salaries quoted 36 21 20
Average salary £28,250 £35,000 £31,500
Average salary % change year-on-year
-19.28% +11.11%
90% offered a salary of more than £20,000 £31,500 £20,000
10% offered a salary of more than £37,750 £41,000 £37,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
796 775 1170
As % of all permanent IT jobs located in Gloucestershire 95.10% 95.92% 97.74%
Number of salaries quoted 671 692 1061
Average salary £37,000 £35,000 £37,500
Average salary % change year-on-year
+5.71% -6.66%
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Gloucestershire

Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Gloucestershire region.

Support Analyst Salary Trend in Gloucestershire

Support Analyst
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Gloucestershire region over the 3 months to 29 August 2014.

Support Analyst Salary Histogram in Gloucestershire

Support Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham - 22 £29,250 - 3
Gloucester -16 3 £22,000 -42.10%
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 29 August 2014, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 48 (64.00%) Windows
2 39 (52.00%) SQL
3 30 (40.00%) MS Office
4 25 (33.33%) Microsoft
5 22 (29.33%) SQL Server
6 19 (25.33%) Windows Server 2008
7 17 (22.67%) MS Excel
8 16 (21.33%) Finance
9 14 (18.67%) Active Directory
10 13 (17.33%) Oracle
10 13 (17.33%) Windows 7
11 12 (16.00%) Windows XP
11 12 (16.00%) LAN
11 12 (16.00%) WAN
12 11 (14.67%) TCP/IP
12 11 (14.67%) ERP
12 11 (14.67%) SaaS
13 10 (13.33%) Windows Server 2003
13 10 (13.33%) XML
13 10 (13.33%) T-SQL
14 9 (12.00%) DNS
15 8 (10.67%) Systems Management Server (SMS)
15 8 (10.67%) Crystal Reports
15 8 (10.67%) Web Services
15 8 (10.67%) Oracle Reports
15 8 (10.67%) Windows 2000 Server
16 7 (9.33%) LPAR
16 7 (9.33%) Security Cleared
16 7 (9.33%) Java
16 7 (9.33%) DHCP

Support Analyst
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 29 August 2014, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.67%) IIS
2 4 (5.33%) MS Exchange
3 3 (4.00%) Documentum
3 3 (4.00%) SharePoint
4 2 (2.67%) Apache
4 2 (2.67%) Exchange Server 2007
4 2 (2.67%) Exchange Server 2010
Applications
1 30 (40.00%) MS Office
2 17 (22.67%) MS Excel
3 2 (2.67%) MS Visio
4 1 (1.33%) MS PowerPoint
4 1 (1.33%) MS Project
Business Applications
1 6 (8.00%) Oracle ERP
2 1 (1.33%) SAP CRM
Cloud Services
1 11 (14.67%) SaaS
Communications & Networking
1 12 (16.00%) LAN
1 12 (16.00%) WAN
2 11 (14.67%) TCP/IP
3 9 (12.00%) DNS
4 7 (9.33%) DHCP
4 7 (9.33%) Internet
4 7 (9.33%) Firewall
5 5 (6.67%) VPN
6 4 (5.33%) Structured Cabling
7 2 (2.67%) Intrusion Detection
7 2 (2.67%) HTTP
7 2 (2.67%) SMTP
8 1 (1.33%) SAN
Database & Business Intelligence
1 22 (29.33%) SQL Server
2 8 (10.67%) Crystal Reports
2 8 (10.67%) Oracle Reports
3 3 (4.00%) Data Warehouse
4 2 (2.67%) Oracle Database 11g
4 2 (2.67%) Oracle Database
5 1 (1.33%) SQL Server 2008
5 1 (1.33%) SQL Server 2000
Development Applications
1 2 (2.67%) Oracle APEX
2 1 (1.33%) Team Foundation Server
2 1 (1.33%) VSS/SourceSafe
General
1 16 (21.33%) Finance
2 6 (8.00%) Telecoms
3 3 (4.00%) Marketing
4 2 (2.67%) French Language
4 2 (2.67%) German Language
4 2 (2.67%) Italian Language
4 2 (2.67%) Spanish Language
4 2 (2.67%) Aerospace
5 1 (1.33%) Advertising
5 1 (1.33%) Billing
Libraries, Frameworks & Software Standards
1 10 (13.33%) XML
2 8 (10.67%) Web Services
3 6 (8.00%) HTML
4 2 (2.67%) .NET
4 2 (2.67%) ASP.NET
4 2 (2.67%) Middleware
4 2 (2.67%) FreeMarker
Miscellaneous
1 7 (9.33%) AS400
1 7 (9.33%) LPAR
2 6 (8.00%) Digital Media
3 5 (6.67%) EPoS
4 4 (5.33%) Management Information System
4 4 (5.33%) iSeries
5 3 (4.00%) Blackberry
6 2 (2.67%) PKI
6 2 (2.67%) Computer Science
7 1 (1.33%) Fat Client
7 1 (1.33%) Smartphone
7 1 (1.33%) Data Protection Act
7 1 (1.33%) Handset
7 1 (1.33%) Thin Client
Operating Systems
1 48 (64.00%) Windows
2 19 (25.33%) Windows Server 2008
3 13 (17.33%) Windows 7
4 12 (16.00%) Windows XP
5 10 (13.33%) Windows Server 2003
6 8 (10.67%) Windows 2000 Server
7 4 (5.33%) Linux
8 2 (2.67%) Red Hat Enterprise Linux
8 2 (2.67%) Solaris
8 2 (2.67%) Windows Server 2012
9 1 (1.33%) Windows 8
9 1 (1.33%) Mac OS X
Processes & Methodologies
1 11 (14.67%) ERP
2 6 (8.00%) ITIL
3 5 (6.67%) Time Management
4 3 (4.00%) Release Management
4 3 (4.00%) Service Management
5 2 (2.67%) Software Engineering
5 2 (2.67%) Configuration Management
5 2 (2.67%) Data Protection
6 1 (1.33%) Software Deployment
6 1 (1.33%) Kalman Filter
6 1 (1.33%) Test Scripting
6 1 (1.33%) PRINCE2
6 1 (1.33%) CRM
6 1 (1.33%) Business Analysis
6 1 (1.33%) Technical Architecture
6 1 (1.33%) Stakeholder Management
Programming Languages
1 39 (52.00%) SQL
2 10 (13.33%) T-SQL
3 7 (9.33%) Java
4 5 (6.67%) C#
5 4 (5.33%) COBOL
5 4 (5.33%) PHP
6 2 (2.67%) JavaScript
6 2 (2.67%) C
6 2 (2.67%) C++
6 2 (2.67%) VB.NET
6 2 (2.67%) Python
Qualifications
1 7 (9.33%) Security Cleared
2 6 (8.00%) Degree
3 5 (6.67%) SC Cleared
3 5 (6.67%) HND
4 3 (4.00%) DV Cleared
5 2 (2.67%) MCP
5 2 (2.67%) MCSE
5 2 (2.67%) Microsoft Certification
6 1 (1.33%) PRINCE2 Certification
6 1 (1.33%) A+ Certification
6 1 (1.33%) MCTS
6 1 (1.33%) MCITP
6 1 (1.33%) MCSA
6 1 (1.33%) CCNP
6 1 (1.33%) CCNA
6 1 (1.33%) Cisco Certification
6 1 (1.33%) MCSM
6 1 (1.33%) CCENT
Quality Assurance & Compliance
1 4 (5.33%) SLA
System Software
1 14 (18.67%) Active Directory
2 4 (5.33%) XenApp
3 3 (4.00%) VMware Infrastructure
4 2 (2.67%) Hyper-V
5 1 (1.33%) vSphere
Systems Management
1 8 (10.67%) Systems Management Server (SMS)
2 1 (1.33%) ARCserve
2 1 (1.33%) SCCM
Vendors
1 25 (33.33%) Microsoft
2 13 (17.33%) Oracle
3 7 (9.33%) Citrix
4 5 (6.67%) VMware
5 4 (5.33%) IBM
6 3 (4.00%) Primavera
7 2 (2.67%) Red Hat
7 2 (2.67%) Saba
8 1 (1.33%) Vizioncore
8 1 (1.33%) Websense
8 1 (1.33%) SAP
8 1 (1.33%) HP
Cheltenham, Gloucestershire
Novate IT Ltd
Salary: £25000 to £28500 per annum - benefits
Posted: Yesterday
Cheltenham, Gloucestershire
Amsys
Salary: From £21,000 to £23,000 per annum +pension,life assurance
Posted: 3 days ago
Cheltenham
Required IT
Salary: £28,500
Posted: 17 days ago