The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Gloucestershire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 56 92 69
Rank change year-on-year
+36 -23
Permanent jobs requiring a Support Analyst 36 10 22
As % of all permanent IT jobs located in Gloucestershire 4.082% 0.814% 1.986%
As % of the Job Titles category 4.240% 0.843% 2.099%
Number of salaries quoted 35 10 21
Average salary £35,000 £23,250 £25,000
Average salary % change year-on-year
+50.53% -7.00%
90% offered a salary of more than £22,500 £15,000 £17,000
10% offered a salary of more than £41,000 £30,700 £30,000
UK excluding London average salary £27,500 £29,500 £27,500
% change year-on-year
-6.77% +7.27%
All Job Titles
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
849 1186 1048
As % of all permanent IT jobs located in Gloucestershire 96.26% 96.50% 94.58%
Number of salaries quoted 757 1008 908
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £46,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
South West

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Gloucestershire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Gloucestershire region.

Gloucestershire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Gloucestershire region over the 3 months to 17 May 2013.

Gloucestershire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Gloucester - 21 £41,000 -
Cirencester +15 6 £35,000 +50.53%
Cheltenham +18 2 £21,000 -37.31%
Tewkesbury +6 2 £22,500 +50.00%
Berkeley - 2 £25,000 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 32 (71.11%) SQL
2 26 (57.78%) Java
2 26 (57.78%) Linux
3 24 (53.33%) HTML
3 24 (53.33%) Oracle
4 22 (48.89%) Oracle 11g
5 21 (46.67%) PKI
5 21 (46.67%) Saba
5 21 (46.67%) DV Cleared
5 21 (46.67%) Security Cleared
5 21 (46.67%) Red Hat Enterprise Linux
5 21 (46.67%) FreeMarker
5 21 (46.67%) JavaScript
5 21 (46.67%) Red Hat
5 21 (46.67%) Middleware
5 21 (46.67%) Apache
6 15 (33.33%) ITIL
7 12 (26.67%) SQL Server
8 11 (24.44%) Windows
9 8 (17.78%) Microsoft
9 8 (17.78%) .NET
10 7 (15.56%) Microsoft Certification
11 6 (13.33%) SQL Server Reporting Services
12 5 (11.11%) Backup Exec
12 5 (11.11%) MCITP
12 5 (11.11%) WSUS
12 5 (11.11%) MS Exchange
12 5 (11.11%) Symantec
12 5 (11.11%) Tivoli Storage Manager
12 5 (11.11%) Norton AntiVirus

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 24 (53.33%) HTML
2 21 (46.67%) Middleware
2 21 (46.67%) FreeMarker
3 8 (17.78%) .NET
4 4 (8.889%) Web Services
4 4 (8.889%) XML
5 2 (4.444%) ASP.NET
6 1 (2.222%) COM
6 1 (2.222%) ASP
Application Platforms
1 21 (46.67%) Apache
2 5 (11.11%) MS Exchange
3 2 (4.444%) Lotus Notes
3 2 (4.444%) Lotus Domino
4 1 (2.222%) SharePoint
4 1 (2.222%) Confluence
Applications
1 5 (11.11%) MS Office
1 5 (11.11%) MS Excel
Business Applications
1 1 (2.222%) Dynamics AX
Communications & Networking
1 4 (8.889%) HTTP
1 4 (8.889%) VPN
2 3 (6.667%) SAN
3 1 (2.222%) Internet
Database & Business Intelligence
1 22 (48.89%) Oracle 11g
2 12 (26.67%) SQL Server
3 6 (13.33%) SQL Server Reporting Services
4 3 (6.667%) SQL Server Integration Services
4 3 (6.667%) Data Warehouse
5 1 (2.222%) SQL Server Analysis Services
5 1 (2.222%) SQL Server 2008
5 1 (2.222%) Oracle 8/8i
Development Applications
1 1 (2.222%) JIRA
General
1 4 (8.889%) Finance
2 1 (2.222%) Back Office
Miscellaneous
1 21 (46.67%) PKI
2 3 (6.667%) Mathematics
2 3 (6.667%) Computer Science
3 1 (2.222%) Client/Server
3 1 (2.222%) Mainframe
Operating Systems
1 26 (57.78%) Linux
2 21 (46.67%) Red Hat Enterprise Linux
3 11 (24.44%) Windows
4 2 (4.444%) UNIX
5 1 (2.222%) Windows 7
5 1 (2.222%) Windows NT
5 1 (2.222%) Windows XP
5 1 (2.222%) Windows Server 2003
Processes & Methodologies
1 15 (33.33%) ITIL
2 3 (6.667%) CRM
2 3 (6.667%) Data Analysis
2 3 (6.667%) Software Engineering
3 2 (4.444%) ERP
3 2 (4.444%) Business Intelligence
4 1 (2.222%) Disaster Recovery
4 1 (2.222%) Security Management
4 1 (2.222%) Resource Management
4 1 (2.222%) Problem Management
4 1 (2.222%) Release Management
4 1 (2.222%) Fault Management
Programming Languages
1 32 (71.11%) SQL
2 26 (57.78%) Java
3 21 (46.67%) JavaScript
4 4 (8.889%) VBScript
4 4 (8.889%) VB
4 4 (8.889%) VB.NET
4 4 (8.889%) VBA
4 4 (8.889%) PowerShell
5 2 (4.444%) C#
5 2 (4.444%) T-SQL
6 1 (2.222%) Korn
6 1 (2.222%) X++
6 1 (2.222%) Bash shell
Qualifications
1 21 (46.67%) DV Cleared
1 21 (46.67%) Security Cleared
2 7 (15.56%) Microsoft Certification
3 5 (11.11%) MCITP
3 5 (11.11%) MCSE
3 5 (11.11%) MCSA
4 1 (2.222%) MCP
4 1 (2.222%) MCSD
4 1 (2.222%) HND
System Software
1 3 (6.667%) Hyper-V
1 3 (6.667%) vSphere
2 1 (2.222%) Active Directory
2 1 (2.222%) VMware Infrastructure
Systems Management
1 5 (11.11%) Norton AntiVirus
1 5 (11.11%) Backup Exec
1 5 (11.11%) WSUS
1 5 (11.11%) Tivoli Storage Manager
2 4 (8.889%) WhatsUp Gold
3 2 (4.444%) ARCserve
3 2 (4.444%) Tivoli
Vendors
1 24 (53.33%) Oracle
2 21 (46.67%) Red Hat
2 21 (46.67%) Saba
3 8 (17.78%) Microsoft
4 5 (11.11%) Symantec
4 5 (11.11%) Sophos
5 3 (6.667%) VMware
5 3 (6.667%) Citrix
5 3 (6.667%) NetApp
6 2 (4.444%) Lotus
6 2 (4.444%) Business Objects
6 2 (4.444%) McAfee
7 1 (2.222%) Twitter
7 1 (2.222%) Cognos
7 1 (2.222%) Adobe
7 1 (2.222%) Hyperion
Cirencester, South West
Support Analyst (Application)Cirencester - Gloucestershire - England£ 18000 - £ 22000 + Benefits include, Childcare Vouchers, Share Ownership Plan, Share Save Scheme, Eye care... To ensure that clients receive a high quality...
Capita Resourcing
Salary: £18000.00 - £22000.00 per annum
Posted: 14 May 2013
Cirencester, Gloucestershire
Support Analyst (Application) Cirencester - Gloucestershire - England £ 18000 - £ 22000 + Benefits include, Childcare Vouchers, Share Ownership Plan, Share Save Scheme, Eye care... To ensure that clients receive a high quality...
Capita Resourcing - Jobs at Capita
Salary: £18000.00 - £22000.00 per annum
Posted: 13 May 2013
Clevedon, Somerset, Bristol, Taunton,...
Support Analyst, Windows Server 2003 / 2008, MS Exchange Server, MS SQL Server or Oracle, Clevedon, North Somerset, £25-28,000 + benefits.Key Skills:- 4+ years' IT Support experience.-...
XIST4 Recruitment
Salary: £25-28,000 + Benefits
Posted: 13 May 2013
Clevedon, Somerset, Bristol, Taunton,...
Senior Support Analyst, Windows Server 2003 / 2008, MS Exchange Server, MS Outlook, Active Directory, Clevedon, North Somerset, £25-28,000 + benefits... - Good Windows Server 2003 / 2008 experience... - MS...
XIST4 Recruitment
Salary: £25-30,000 + Bens
Posted: 13 May 2013
Gloucestershire, South West
You will have experience of Active Directory and VMware. Whilst also having experience in a Citrix environment. Exchange 2007/2010 experience is also essential. You main experience will...
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum
Posted: 18 May 2013
Clevedon, Somerset, Bristol, Taunton,...
Senior Support Analyst, Windows Server 2003 / 2008, MS Exchange Server, MS Outlook, Active Directory, Clevedon, North Somerset, £25-28,000 + benefits... - Good Windows Server 2003 / 2008 experience... - MS...
XIST4 Recruitment
Salary: £25-28,000 + Bens
Posted: 13 May 2013
Cirencester, Gloucestershire
Solid knowledge of SQL Server tables/views and an understanding of SQL stored procedures is also required, and applicants should also have well-rounded knowledge of MS office...
Gregory James
Salary: £30000 to £40000 per annum - excellent benefits package
Posted: 17 May 2013
Bristol, Chippenham, Gloucester, Bath, Swindon,...
Benefits include free City Centre parking.Key Skills:- Good IT Support experience.- Some Networking experience.- Experience of MS Exchange 2003, 2007 or 2010.- Basic knowledge of SQL, MS...
XIST4 Recruitment
Salary: £20-30,000 + Free Parking
Posted: 13 May 2013