The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 33 50 77
Rank change year-on-year
+17 +27
Permanent jobs requiring a Support Analyst 57 33 17
As % of all permanent IT jobs located in Gloucestershire 5.85% 4.20% 1.62%
As % of the Job Titles category 6.07% 4.39% 1.66%
Number of salaries quoted 57 33 15
Average salary £28,500 £35,000 £27,500
Average salary % change year-on-year
-18.57% +27.27%
90% offered a salary of more than £22,000 £23,500 £20,000
10% offered a salary of more than £37,000 £41,000 £31,500
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
939 751 1023
As % of all permanent IT jobs located in Gloucestershire 96.31% 95.67% 97.43%
Number of salaries quoted 821 662 897
Average salary £37,000 £37,000 £35,000
Average salary % change year-on-year
- +5.71%
90% offered a salary of more than £23,000 £25,000 £21,500
10% offered a salary of more than £50,000 £46,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Gloucestershire

Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Gloucestershire region.

Support Analyst Salary Trend in Gloucestershire

Support Analyst
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Gloucestershire region over the 3 months to 23 October 2014.

Support Analyst Salary Histogram in Gloucestershire

Support Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +26 36 £28,500 -5.00% 3
Gloucester -2 2 £26,000 -36.58%
Tewkesbury - 1 £27,500 - 1
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 23 October 2014, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 56 (59.57%) Windows
2 37 (39.36%) MS Office
3 36 (38.30%) SQL
4 30 (31.91%) Microsoft
5 28 (29.79%) SQL Server
6 26 (27.66%) Finance
6 26 (27.66%) Windows Server 2008
7 20 (21.28%) ERP
8 19 (20.21%) Analytical Skills
9 16 (17.02%) Active Directory
10 15 (15.96%) Windows XP
11 14 (14.89%) MS Excel
11 14 (14.89%) Windows Server 2003
12 13 (13.83%) XML
13 12 (12.77%) Windows 2000 Server
14 11 (11.70%) LAN
14 11 (11.70%) WAN
14 11 (11.70%) TCP/IP
15 10 (10.64%) IIS
15 10 (10.64%) Windows 7
15 10 (10.64%) SaaS
16 9 (9.57%) Internet
16 9 (9.57%) Aerospace
16 9 (9.57%) Java
16 9 (9.57%) T-SQL
16 9 (9.57%) DNS
16 9 (9.57%) Citrix
17 8 (8.51%) AS400
17 8 (8.51%) Stakeholder Management
17 8 (8.51%) VMware

Support Analyst
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 23 October 2014, IT jobs across the Gloucestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (10.64%) IIS
2 3 (3.19%) SharePoint
2 3 (3.19%) MS Exchange
2 3 (3.19%) Documentum
3 2 (2.13%) Exchange Server 2007
3 2 (2.13%) Exchange Server 2010
4 1 (1.06%) Apache
Applications
1 37 (39.36%) MS Office
2 14 (14.89%) MS Excel
3 4 (4.26%) MS Visio
3 4 (4.26%) MS PowerPoint
Business Applications
1 1 (1.06%) SAP SM
1 1 (1.06%) SAP CRM
1 1 (1.06%) SAP ERP
Cloud Services
1 10 (10.64%) SaaS
Communications & Networking
1 11 (11.70%) LAN
1 11 (11.70%) WAN
1 11 (11.70%) TCP/IP
2 9 (9.57%) DNS
2 9 (9.57%) Internet
3 7 (7.45%) Firewall
3 7 (7.45%) DHCP
4 4 (4.26%) VPN
4 4 (4.26%) Structured Cabling
5 2 (2.13%) Intrusion Detection
5 2 (2.13%) HTTP
5 2 (2.13%) SMTP
6 1 (1.06%) SAN
Database & Business Intelligence
1 28 (29.79%) SQL Server
2 5 (5.32%) SQL Server 2008
3 3 (3.19%) SQL Server 2005
3 3 (3.19%) Crystal Reports
3 3 (3.19%) Oracle Reports
3 3 (3.19%) Data Warehouse
4 1 (1.06%) SQL Server 2000
4 1 (1.06%) Oracle Database 11g
4 1 (1.06%) Oracle Database
Development Applications
1 1 (1.06%) VSS/SourceSafe
1 1 (1.06%) Oracle APEX
1 1 (1.06%) Team Foundation Server
General
1 26 (27.66%) Finance
2 9 (9.57%) Aerospace
3 6 (6.38%) Manufacturing
4 4 (4.26%) Financial Institution
5 3 (3.19%) Marketing
6 1 (1.06%) French Language
6 1 (1.06%) German Language
6 1 (1.06%) Italian Language
6 1 (1.06%) Spanish Language
6 1 (1.06%) Advertising
6 1 (1.06%) Front Office
6 1 (1.06%) Back Office
Libraries, Frameworks & Software Standards
1 13 (13.83%) XML
2 7 (7.45%) Web Services
3 5 (5.32%) HTML
4 3 (3.19%) .NET
5 2 (2.13%) ASP.NET
6 1 (1.06%) Middleware
6 1 (1.06%) .NET Framework
6 1 (1.06%) FreeMarker
Miscellaneous
1 19 (20.21%) Analytical Skills
2 8 (8.51%) LPAR
2 8 (8.51%) AS400
3 5 (5.32%) EPoS
3 5 (5.32%) Management Information System
3 5 (5.32%) iSeries
4 4 (4.26%) Data Protection Act
5 3 (3.19%) Blackberry
6 2 (2.13%) Computer Science
7 1 (1.06%) Fat Client
7 1 (1.06%) Open Source
7 1 (1.06%) Thin Client
7 1 (1.06%) Handset
7 1 (1.06%) PKI
7 1 (1.06%) Smartphone
Operating Systems
1 56 (59.57%) Windows
2 26 (27.66%) Windows Server 2008
3 15 (15.96%) Windows XP
4 14 (14.89%) Windows Server 2003
5 12 (12.77%) Windows 2000 Server
6 10 (10.64%) Windows 7
7 4 (4.26%) Mac OS X
7 4 (4.26%) Linux
8 3 (3.19%) Windows Server 2012
9 2 (2.13%) Windows 8
9 2 (2.13%) Solaris
10 1 (1.06%) UNIX
10 1 (1.06%) Red Hat Enterprise Linux
Processes & Methodologies
1 20 (21.28%) ERP
2 8 (8.51%) Stakeholder Management
2 8 (8.51%) Data Protection
3 5 (5.32%) Business Intelligence
3 5 (5.32%) ITIL
4 4 (4.26%) Service Delivery
4 4 (4.26%) Technical Architecture
5 3 (3.19%) Release Management
5 3 (3.19%) Service Management
6 2 (2.13%) Kalman Filter
6 2 (2.13%) Software Engineering
6 2 (2.13%) Configuration Management
7 1 (1.06%) CRM
7 1 (1.06%) Security Management
7 1 (1.06%) Time Management
7 1 (1.06%) Software Deployment
Programming Languages
1 36 (38.30%) SQL
2 9 (9.57%) T-SQL
2 9 (9.57%) Java
3 5 (5.32%) COBOL
4 4 (4.26%) JavaScript
4 4 (4.26%) PHP
4 4 (4.26%) VBA
5 3 (3.19%) VBScript
6 2 (2.13%) VB
6 2 (2.13%) VB.NET
6 2 (2.13%) C#
6 2 (2.13%) C++
6 2 (2.13%) Python
6 2 (2.13%) VB6
7 1 (1.06%) C
Qualifications
1 6 (6.38%) Security Cleared
2 5 (5.32%) Degree
3 4 (4.26%) SC Cleared
3 4 (4.26%) HND
4 1 (1.06%) MCSE
4 1 (1.06%) MCSA
4 1 (1.06%) CCNP
4 1 (1.06%) CCNA
4 1 (1.06%) Cisco Certification
4 1 (1.06%) Microsoft Certification
4 1 (1.06%) A+ Certification
4 1 (1.06%) MCTS
4 1 (1.06%) MCITP
4 1 (1.06%) DV Cleared
4 1 (1.06%) CCENT
4 1 (1.06%) MCSM
4 1 (1.06%) MCP
Quality Assurance & Compliance
1 4 (4.26%) SLA
System Software
1 16 (17.02%) Active Directory
2 7 (7.45%) XenApp
3 5 (5.32%) VMware Infrastructure
4 2 (2.13%) Hyper-V
4 2 (2.13%) vSphere
Systems Management
1 7 (7.45%) Systems Management Server (SMS)
2 1 (1.06%) ARCserve
2 1 (1.06%) SCCM
Vendors
1 30 (31.91%) Microsoft
2 9 (9.57%) Citrix
3 8 (8.51%) VMware
4 7 (7.45%) Oracle
5 5 (5.32%) IBM
6 4 (4.26%) Business Objects
7 3 (3.19%) Remedy
7 3 (3.19%) Primavera
8 2 (2.13%) Websense
8 2 (2.13%) HP
9 1 (1.06%) Red Hat
9 1 (1.06%) Symantec
9 1 (1.06%) SAP
9 1 (1.06%) Cisco
9 1 (1.06%) Saba
9 1 (1.06%) Vizioncore
9 1 (1.06%) Syclo
Cheltenham, Gloucestershire
ComputerWorld Personnel Ltd
Salary: £30000 - £35000 per annum + 22 days holiday, life assurance, pension
Posted: 2 days ago
Cheltenham, Gloucestershire
ComputerWorld Personnel Ltd
Salary: £18000.0000 - £25000.0000 per annum
Posted: 2 days ago
Gloucestershire
TLP Consultancy Ltd.
Salary: £25000 - £29000 per annum + Superb Benefits
Posted: 3 days ago
Tewkesbury, Gloucestershire
Connectus
Salary: £26000 - £29000 per annum + benefits
Posted: 6 days ago
Cheltenham
Novate IT Ltd
Salary: £25000 - £28500 per annum, Benefits: benefits
Posted: 27 days ago
Gloucestershire
Computer Futures
Salary: £35000 - £42000 per annum + Pension
Posted: 27 days ago