The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Chester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Chester region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 38 33 43
Rank change year-on-year
-5 +10
Permanent jobs citing Service Delivery 14 4 3
As % of all permanent IT jobs located in Chester 3.955% 2.500% 1.277%
As % of the Processes & Methodologies category 4.698% 3.448% 1.775%
Number of salaries quoted 13 4 3
Average salary £32,000 £33,750 £56,000
Average salary % change year-on-year
-5.18% -39.73%
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Chester
Permanent IT job ads with a match in the
Processes & Methodologies category
298 116 169
As % of all permanent IT jobs located in Chester 84.18% 72.50% 71.91%
Number of salaries quoted 162 96 164
Average salary £37,750 £37,000 £40,000
Average salary % change year-on-year
+2.02% -7.50%
90% offered a salary of more than £30,000 £25,000 £22,500
10% offered a salary of more than £47,500 £50,000 £45,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
Cheshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Chester region as a proportion of the total demand within the Processes & Methodologies category.

Chester Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Chester region.

Chester Service Delivery Salary Trend

Service Delivery
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Chester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (80.00%) ITIL
2 6 (40.00%) PRINCE2
3 5 (33.33%) Problem Management
4 4 (26.67%) ITIL Certification
5 3 (20.00%) Quality Management
6 2 (13.33%) Matrix Management
6 2 (13.33%) Service Desk Management
6 2 (13.33%) Stakeholder Management
7 1 (6.667%) Risk Assessment
7 1 (6.667%) SAP APO
7 1 (6.667%) Disaster Recovery
7 1 (6.667%) Oracle EBS
7 1 (6.667%) Finance
7 1 (6.667%) Asset Management
7 1 (6.667%) Billing
7 1 (6.667%) Service Management
7 1 (6.667%) SQL
7 1 (6.667%) .NET
7 1 (6.667%) Oracle
7 1 (6.667%) SAP
7 1 (6.667%) Windows
7 1 (6.667%) Linux
7 1 (6.667%) MS Excel
7 1 (6.667%) SharePoint
7 1 (6.667%) ERP
7 1 (6.667%) SAS
7 1 (6.667%) SLA
7 1 (6.667%) Microsoft
7 1 (6.667%) Active Directory
7 1 (6.667%) FMCG

Service Delivery
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Chester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 1 (6.667%) .NET
Application Platforms
1 1 (6.667%) SharePoint
1 1 (6.667%) SAS
Applications
1 1 (6.667%) MS Excel
Business Applications
1 1 (6.667%) SAP APO
1 1 (6.667%) Oracle EBS
General
1 1 (6.667%) Finance
1 1 (6.667%) Billing
1 1 (6.667%) Local Government
Job Titles
1 6 (40.00%) Service Manager
2 5 (33.33%) Problem Analyst
2 5 (33.33%) Analyst
3 3 (20.00%) Service Level Manager
4 2 (13.33%) IT Services Manager
4 2 (13.33%) PRINCE2 Project Manager
4 2 (13.33%) Project Manager
5 1 (6.667%) Services Delivery Manager
5 1 (6.667%) Applications Manager
5 1 (6.667%) SAS Administrator
5 1 (6.667%) Support Manager
5 1 (6.667%) Delivery Manager
5 1 (6.667%) Applications Support Manager
5 1 (6.667%) Applications Support
5 1 (6.667%) Administrator
Miscellaneous
1 1 (6.667%) FMCG
Operating Systems
1 1 (6.667%) Windows
1 1 (6.667%) Linux
Processes & Methodologies
1 12 (80.00%) ITIL
2 6 (40.00%) PRINCE2
3 5 (33.33%) Problem Management
4 3 (20.00%) Quality Management
5 2 (13.33%) Matrix Management
5 2 (13.33%) Service Desk Management
5 2 (13.33%) Stakeholder Management
6 1 (6.667%) Risk Assessment
6 1 (6.667%) Disaster Recovery
6 1 (6.667%) Asset Management
6 1 (6.667%) Service Management
6 1 (6.667%) ERP
6 1 (6.667%) Capacity Management
6 1 (6.667%) Business Development
Programming Languages
1 1 (6.667%) SQL
Qualifications
1 4 (26.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (6.667%) SLA
System Software
1 1 (6.667%) Active Directory
Vendors
1 1 (6.667%) Oracle
1 1 (6.667%) SAP
1 1 (6.667%) Microsoft
Chester, Cheshire
Business / Systems analysis skills... And/or junior project management experience... Experience of project management software. Good skills in Microsoft Office Products... Visio) Understanding of a formal project management...
Sopra Group Ltd
Salary: Attractive, plus flexible benefits
Posted: 3 May 2013