The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Chippenham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 34 22 31
Rank change year-on-year
-12 +9
Permanent jobs requiring a 2nd Line Support Engineer 14 5 4
As % of all permanent IT jobs located in Chippenham 5.91% 6.10% 2.76%
As % of the Job Titles category 6.14% 6.17% 2.82%
Number of salaries quoted 14 5 4
Average salary £23,000 £25,000 £24,000
Average salary % change year-on-year
-8.00% +4.16%
90% offered a salary of more than £20,000 £25,000 £23,650
10% offered a salary of more than £24,000 £25,000 £26,450
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support Engineer
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Chippenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Chippenham
Permanent IT job ads with a match in the
Job Titles category
228 81 142
As % of all permanent IT jobs located in Chippenham 96.20% 98.78% 97.93%
Number of salaries quoted 218 80 133
Average salary £35,000 £33,000 £32,500
Average salary % change year-on-year
+6.06% +1.53%
90% offered a salary of more than £23,000 £25,000 £23,500
10% offered a salary of more than £42,500 £49,500 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Chippenham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Chippenham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Chippenham

2nd Line Support Engineer
Salary Trend in Chippenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Chippenham region.

2nd Line Support Engineer Salary Trend in Chippenham

2nd Line Support Engineer
Top 30 Related IT Skills in Chippenham

For the 6 months to 30 September 2014, IT jobs across the Chippenham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 16 (84.21%) SLA
2 13 (68.42%) Windows
2 13 (68.42%) MS Excel
2 13 (68.42%) Firewall
2 13 (68.42%) Windows Server 2008
3 10 (52.63%) MS PowerPoint
3 10 (52.63%) Windows Vista
3 10 (52.63%) Risk Management
3 10 (52.63%) Windows Server 2003
3 10 (52.63%) Windows XP
3 10 (52.63%) Microsoft
3 10 (52.63%) Active Directory
3 10 (52.63%) Service Management
3 10 (52.63%) MS Office
3 10 (52.63%) VPN
3 10 (52.63%) Change Control
4 6 (31.58%) Continuous Improvement
4 6 (31.58%) Root Cause Analysis
4 6 (31.58%) Performance Tuning
4 6 (31.58%) Network Monitoring
4 6 (31.58%) Red Hat
4 6 (31.58%) Firmware
4 6 (31.58%) Service Delivery
4 6 (31.58%) Disaster Recovery
4 6 (31.58%) HP
4 6 (31.58%) Linux
4 6 (31.58%) Symantec
4 6 (31.58%) VMware
4 6 (31.58%) NetBackup
4 6 (31.58%) Time Management

2nd Line Support Engineer
Top Related IT Skills in Chippenham by Category

For the 6 months to 30 September 2014, IT jobs across the Chippenham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.79%) MS Exchange
1 3 (15.79%) Exchange Server 2007
1 3 (15.79%) Exchange Server 2010
Applications
1 13 (68.42%) MS Excel
2 10 (52.63%) MS PowerPoint
2 10 (52.63%) MS Office
Communications & Networking
1 13 (68.42%) Firewall
2 10 (52.63%) VPN
Operating Systems
1 13 (68.42%) Windows
1 13 (68.42%) Windows Server 2008
2 10 (52.63%) Windows XP
2 10 (52.63%) Windows Server 2003
2 10 (52.63%) Windows Vista
3 6 (31.58%) Linux
Processes & Methodologies
1 10 (52.63%) Service Management
1 10 (52.63%) Risk Management
1 10 (52.63%) Change Control
2 6 (31.58%) Root Cause Analysis
2 6 (31.58%) Performance Tuning
2 6 (31.58%) Network Monitoring
2 6 (31.58%) Service Delivery
2 6 (31.58%) Disaster Recovery
2 6 (31.58%) Time Management
2 6 (31.58%) Continuous Improvement
3 3 (15.79%) Technical Architecture
Qualifications
1 3 (15.79%) A+ Certification
Quality Assurance & Compliance
1 16 (84.21%) SLA
System Software
1 10 (52.63%) Active Directory
2 6 (31.58%) Firmware
2 6 (31.58%) VMware Infrastructure
Systems Management
1 6 (31.58%) NetBackup
2 3 (15.79%) Backup Exec
Vendors
1 10 (52.63%) Microsoft
2 6 (31.58%) HP
2 6 (31.58%) Red Hat
2 6 (31.58%) Symantec
2 6 (31.58%) VMware
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £22,000 to £28,000 per annum plus benefits
Posted: 21 days ago