The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 73 89 99
Rank change year-on-year
+16 +10
Permanent jobs requiring a 2nd Line Support Engineer 22 7 3
As % of all permanent IT jobs located in Wiltshire 2.03% 0.63% 0.30%
As % of the Job Titles category 2.13% 0.65% 0.31%
Number of salaries quoted 22 7 3
Average salary £26,000 £23,000 £24,500
Average salary % change year-on-year
+13.04% -6.12%
UK excluding London average salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1032 1074 965
As % of all permanent IT jobs located in Wiltshire 95.29% 96.67% 96.89%
Number of salaries quoted 949 912 854
Average salary £37,500 £40,000 £36,500
Average salary % change year-on-year
-6.25% +9.58%
90% offered a salary of more than £25,000 £27,000 £24,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Wiltshire

2nd Line Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Wiltshire region.

2nd Line Support Engineer Salary Trend in Wiltshire

2nd Line Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Wiltshire region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +7 16 £26,000 +8.33%
Swindon +3 2 £25,000 +8.69%
Salisbury - 2 £26,500 -
Corsham - 1 £26,500 -
Trowbridge - 1 £23,000 -
2nd Line Support Engineer
South West

2nd Line Support Engineer
Top 30 Related IT Skills in Wiltshire

For the 6 months to 11 February 2016, IT jobs across the Wiltshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 24 (88.89%) Windows
2 22 (81.48%) Microsoft
3 18 (66.67%) MS Exchange
3 18 (66.67%) Windows Server 2003
3 18 (66.67%) Exchange Server 2010
4 17 (62.96%) SC Cleared
4 17 (62.96%) Security Cleared
4 17 (62.96%) VMware
5 16 (59.26%) Exchange Server 2007
5 16 (59.26%) Windows Server 2012
5 16 (59.26%) Firewall
6 13 (48.15%) Juniper
6 13 (48.15%) Cisco
7 8 (29.63%) ITIL
8 7 (25.93%) MS Excel
9 5 (18.52%) MS Office
9 5 (18.52%) Citrix
9 5 (18.52%) Office 365
9 5 (18.52%) Driving Licence
10 4 (14.81%) Apple iOS
10 4 (14.81%) Android
10 4 (14.81%) Mac OS
10 4 (14.81%) Active Directory
10 4 (14.81%) Blackberry
10 4 (14.81%) SLA
11 3 (11.11%) CCNA
11 3 (11.11%) Cisco Certification
11 3 (11.11%) ITIL Certification
12 2 (7.41%) Windows 7
12 2 (7.41%) Business Continuity

2nd Line Support Engineer
Top Related IT Skills in Wiltshire by Category

For the 6 months to 11 February 2016, IT jobs across the Wiltshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (66.67%) Exchange Server 2010
1 18 (66.67%) MS Exchange
2 16 (59.26%) Exchange Server 2007
Applications
1 7 (25.93%) MS Excel
2 5 (18.52%) MS Office
Cloud Services
1 5 (18.52%) Office 365
Communications & Networking
1 16 (59.26%) Firewall
2 2 (7.41%) Internet
2 2 (7.41%) LAN
2 2 (7.41%) TCP/IP
2 2 (7.41%) WAN
2 2 (7.41%) Wi-Fi
3 1 (3.70%) VPN
General
1 2 (7.41%) Automotive
1 2 (7.41%) Manufacturing
2 1 (3.70%) Finance
Miscellaneous
1 5 (18.52%) Driving Licence
2 4 (14.81%) Blackberry
Operating Systems
1 24 (88.89%) Windows
2 18 (66.67%) Windows Server 2003
3 16 (59.26%) Windows Server 2012
4 4 (14.81%) Android
4 4 (14.81%) Apple iOS
4 4 (14.81%) Mac OS
5 2 (7.41%) Windows 7
5 2 (7.41%) Windows Server
6 1 (3.70%) Linux
6 1 (3.70%) Windows 10
6 1 (3.70%) Windows 8
6 1 (3.70%) Windows XP
Processes & Methodologies
1 8 (29.63%) ITIL
2 2 (7.41%) Business Continuity
3 1 (3.70%) Service Delivery
3 1 (3.70%) Service Management
3 1 (3.70%) Time Management
Programming Languages
1 2 (7.41%) SQL
Qualifications
1 17 (62.96%) SC Cleared
1 17 (62.96%) Security Cleared
2 3 (11.11%) CCNA
2 3 (11.11%) Cisco Certification
2 3 (11.11%) ITIL Certification
3 2 (7.41%) MCP
Quality Assurance & Compliance
1 4 (14.81%) SLA
System Software
1 4 (14.81%) Active Directory
2 1 (3.70%) BitLocker
2 1 (3.70%) VMware Infrastructure
2 1 (3.70%) XenApp
Systems Management
1 1 (3.70%) SCCM
Vendors
1 22 (81.48%) Microsoft
2 17 (62.96%) VMware
3 13 (48.15%) Cisco
3 13 (48.15%) Juniper
4 5 (18.52%) Citrix
5 1 (3.70%) ServiceNow
5 1 (3.70%) Wyse