The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 95 85 76
Rank change year-on-year
-10 -9
Permanent jobs requiring a 2nd Line Support Engineer 6 18 15
As % of all permanent IT jobs located in Wiltshire 0.52% 1.47% 1.53%
As % of the Job Titles category 0.55% 1.52% 1.59%
Number of salaries quoted 6 18 12
Average salary £26,500 £23,000 £25,000
Average salary % change year-on-year
+15.21% -8.00%
UK excluding London average salary £25,250 £24,250 £25,000
% change year-on-year
+4.12% -3.00%
2nd Line Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1100 1181 943
As % of all permanent IT jobs located in Wiltshire 95.49% 96.33% 96.42%
Number of salaries quoted 983 992 792
Average salary £40,000 £37,000 £38,000
Average salary % change year-on-year
+8.10% -2.63%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £52,966
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Engineer
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Wiltshire

2nd Line Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Wiltshire region.

2nd Line Support Engineer Salary Trend in Wiltshire

2nd Line Support Engineer
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Wiltshire region over the 3 months to 31 August 2015.

2nd Line Support Engineer Salary Histogram in Wiltshire

2nd Line Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Wiltshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -5 3 £26,500 +15.21%
Corsham - 2 £36,750 -
Swindon +10 1 £23,000 -
2nd Line Support Engineer
South West

2nd Line Support Engineer
Top 30 Related IT Skills in Wiltshire

For the 6 months to 31 August 2015, IT jobs across the Wiltshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 6 (85.71%) Windows
2 5 (71.43%) TCP/IP
2 5 (71.43%) VMware
2 5 (71.43%) VMware Infrastructure
3 4 (57.14%) Active Directory
3 4 (57.14%) VoIP
3 4 (57.14%) Firewall
4 3 (42.86%) DASS2
4 3 (42.86%) DPNSS
4 3 (42.86%) Workflow
4 3 (42.86%) Nortel
4 3 (42.86%) Siemens
4 3 (42.86%) MS Excel
4 3 (42.86%) Windows XP
4 3 (42.86%) SQL
4 3 (42.86%) ITIL
4 3 (42.86%) TETRA
4 3 (42.86%) Windows 2000 Server
4 3 (42.86%) Hyper-V
4 3 (42.86%) PBX
5 2 (28.57%) vSphere
5 2 (28.57%) Microsoft
6 1 (14.29%) CCNP
6 1 (14.29%) CCNA
6 1 (14.29%) HP
6 1 (14.29%) VPN
6 1 (14.29%) DNS
6 1 (14.29%) SSL
6 1 (14.29%) SLA
6 1 (14.29%) Cisco

2nd Line Support Engineer
Top Related IT Skills in Wiltshire by Category

For the 6 months to 31 August 2015, IT jobs across the Wiltshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 3 (42.86%) MS Excel
Communications & Networking
1 5 (71.43%) TCP/IP
2 4 (57.14%) VoIP
2 4 (57.14%) Firewall
3 3 (42.86%) PBX
3 3 (42.86%) TETRA
3 3 (42.86%) DASS2
3 3 (42.86%) DPNSS
4 1 (14.29%) WAN
4 1 (14.29%) VPN
4 1 (14.29%) DNS
4 1 (14.29%) SSL
4 1 (14.29%) SAN
4 1 (14.29%) Internet
4 1 (14.29%) VLAN
4 1 (14.29%) Cisco ASA
4 1 (14.29%) NAS
4 1 (14.29%) Cisco Nexus
4 1 (14.29%) Wireless
4 1 (14.29%) IPsec
General
1 1 (14.29%) Finance
1 1 (14.29%) Marketing
Miscellaneous
1 1 (14.29%) Blackberry
1 1 (14.29%) Data Centre
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows XP
2 3 (42.86%) Windows 2000 Server
3 1 (14.29%) CentOS
3 1 (14.29%) Red Hat Enterprise Linux
3 1 (14.29%) Mac OS
3 1 (14.29%) Windows 7
3 1 (14.29%) Apple iOS
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Android
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Linux
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) Workflow
2 1 (14.29%) Network Design
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 1 (14.29%) CCNP
1 1 (14.29%) CCNA
1 1 (14.29%) Cisco Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) VMware Infrastructure
2 4 (57.14%) Active Directory
3 3 (42.86%) Hyper-V
4 2 (28.57%) vSphere
5 1 (14.29%) vCloud
Vendors
1 5 (71.43%) VMware
2 3 (42.86%) Siemens
2 3 (42.86%) Nortel
3 2 (28.57%) Microsoft
4 1 (14.29%) HP
4 1 (14.29%) Citrix
4 1 (14.29%) NetApp
4 1 (14.29%) Cisco