The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 321 318 333
Rank change year-on-year
-3 +15
Permanent jobs requiring a 1st Line Support Engineer 1 1 6
As % of all permanent IT jobs located in the City of London 0.009% 0.008% 0.047%
As % of the Job Titles category 0.009% 0.009% 0.050%
Number of salaries quoted 1 1 6
Average salary £23,000 £26,000 £22,500
Average salary % change year-on-year
-11.53% +15.55%
UK excluding London average salary £21,000 £19,000 £20,000
% change year-on-year
+10.52% -5.00%
1st Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10849 11016 12091
As % of all permanent IT jobs located in the City of London 92.58% 93.16% 93.93%
Number of salaries quoted 9130 9760 11056
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the City of London

1st Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the City of London region.

1st Line Support Engineer Salary Trend in the City of London

1st Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2014, IT jobs across the City of London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) MS Exchange
3 2 (50.00%) Microsoft
3 2 (50.00%) VMware
3 2 (50.00%) VMware Infrastructure
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) Exchange Server 2010
3 2 (50.00%) Finance
4 1 (25.00%) Manufacturing
4 1 (25.00%) Migration
4 1 (25.00%) Change Control
4 1 (25.00%) Windows 8
4 1 (25.00%) Mac OS
4 1 (25.00%) Windows 7
4 1 (25.00%) EqualLogic
4 1 (25.00%) Network Management
4 1 (25.00%) Programme Management
4 1 (25.00%) Banking
4 1 (25.00%) SAP Oil and Gas
4 1 (25.00%) MCITP
4 1 (25.00%) Marketing
4 1 (25.00%) Exchange Server 2007
4 1 (25.00%) Digital Marketing
4 1 (25.00%) Financial Institution
4 1 (25.00%) Firewall
4 1 (25.00%) Electronics
4 1 (25.00%) Telecoms
4 1 (25.00%) Active Directory
4 1 (25.00%) HP
4 1 (25.00%) Dell

1st Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2014, IT jobs across the City of London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (75.00%) MS Exchange
2 2 (50.00%) Exchange Server 2010
3 1 (25.00%) Exchange Server 2007
Applications
1 1 (25.00%) MS Office
Business Applications
1 1 (25.00%) SAP Oil and Gas
Communications & Networking
1 1 (25.00%) Firewall
Database & Business Intelligence
1 1 (25.00%) SQL Server
General
1 2 (50.00%) Finance
2 1 (25.00%) Manufacturing
2 1 (25.00%) Banking
2 1 (25.00%) Marketing
2 1 (25.00%) Financial Institution
2 1 (25.00%) Electronics
2 1 (25.00%) Telecoms
Miscellaneous
1 1 (25.00%) EqualLogic
1 1 (25.00%) DTV
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows Server 2008
3 1 (25.00%) Windows 8
3 1 (25.00%) Mac OS
3 1 (25.00%) Windows 7
3 1 (25.00%) Mac OS X
Processes & Methodologies
1 1 (25.00%) Migration
1 1 (25.00%) Change Control
1 1 (25.00%) Network Management
1 1 (25.00%) Programme Management
1 1 (25.00%) Digital Marketing
1 1 (25.00%) Business Intelligence
1 1 (25.00%) ITIL
Qualifications
1 1 (25.00%) MCITP
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) MCSE
1 1 (25.00%) MCP
System Software
1 2 (50.00%) VMware Infrastructure
2 1 (25.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) VMware
2 1 (25.00%) HP
2 1 (25.00%) Dell
2 1 (25.00%) Citrix
2 1 (25.00%) NetApp
2 1 (25.00%) SAP