The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 302 - 313
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support Engineer 2 0 2
As % of all permanent IT jobs located in the City of London 0.020% - 0.018%
As % of the Job Titles category 0.021% - 0.019%
Number of salaries quoted 2 0 2
Average salary £21,500 - £26,000
UK excluding London average salary £19,500 £21,000 £20,500
% change year-on-year
-7.14% +2.43%
1st Line Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9457 9777 10266
As % of all permanent IT jobs located in the City of London 93.42% 92.92% 93.97%
Number of salaries quoted 8263 8353 9246
Average salary £55,000 £55,000 £51,500
Average salary % change year-on-year
- +6.79%
90% offered a salary of more than £32,501 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the City of London

1st Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the City of London region.

1st Line Support Engineer Salary Trend in the City of London

1st Line Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 29 January 2015, IT jobs across the City of London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 7 (87.50%) Windows
2 6 (75.00%) Microsoft
3 4 (50.00%) MS Office
3 4 (50.00%) Windows XP
4 3 (37.50%) Lotus
4 3 (37.50%) IBM Notes
4 3 (37.50%) Hummingbird
4 3 (37.50%) Legal
4 3 (37.50%) RightFax
5 2 (25.00%) Windows 8
5 2 (25.00%) MS Excel
5 2 (25.00%) Office 365
5 2 (25.00%) Windows 7
5 2 (25.00%) Active Directory
5 2 (25.00%) MS Exchange
5 2 (25.00%) Firewall
6 1 (12.50%) Finance
6 1 (12.50%) TCP/IP
6 1 (12.50%) Blackberry
6 1 (12.50%) Blackberry Enterprise Server
6 1 (12.50%) Dell
6 1 (12.50%) Citrix
6 1 (12.50%) Microsoft Certification
6 1 (12.50%) NetApp
6 1 (12.50%) MCSE
6 1 (12.50%) ITIL
6 1 (12.50%) MCP
6 1 (12.50%) EqualLogic
6 1 (12.50%) Change Control
6 1 (12.50%) Migration

1st Line Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 29 January 2015, IT jobs across the City of London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) IBM Notes
2 2 (25.00%) MS Exchange
3 1 (12.50%) Blackberry Enterprise Server
Applications
1 4 (50.00%) MS Office
2 2 (25.00%) MS Excel
Cloud Services
1 2 (25.00%) Office 365
Communications & Networking
1 2 (25.00%) Firewall
2 1 (12.50%) TCP/IP
General
1 3 (37.50%) Legal
2 1 (12.50%) Finance
Miscellaneous
1 1 (12.50%) Blackberry
1 1 (12.50%) EqualLogic
1 1 (12.50%) PDA
1 1 (12.50%) iPhone
Operating Systems
1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
3 2 (25.00%) Windows 8
3 2 (25.00%) Windows 7
4 1 (12.50%) Windows Server 2012
4 1 (12.50%) Windows Vista
4 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 1 (12.50%) ITIL
1 1 (12.50%) Change Control
1 1 (12.50%) Migration
Qualifications
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) MCSE
1 1 (12.50%) MCP
1 1 (12.50%) MCITP
System Software
1 2 (25.00%) Active Directory
2 1 (12.50%) VMware Infrastructure
Vendors
1 6 (75.00%) Microsoft
2 3 (37.50%) Lotus
2 3 (37.50%) Hummingbird
2 3 (37.50%) RightFax
3 1 (12.50%) Dell
3 1 (12.50%) Citrix
3 1 (12.50%) NetApp
3 1 (12.50%) VMware