The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 304 321 316
Rank change year-on-year
+17 -5
Permanent jobs requiring a 3rd Line Support Analyst 10 5 10
As % of all permanent IT jobs located in the City of London 0.093% 0.043% 0.087%
As % of the Job Titles category 0.099% 0.046% 0.092%
Number of salaries quoted 2 4 8
Average salary £38,750 £45,000 £35,000
Average salary % change year-on-year
-13.88% +28.57%
90% offered a salary of more than £37,750 £38,000 £32,750
10% offered a salary of more than £39,750 £48,500 £35,750
UK excluding London average salary £34,000 £35,750 £32,500
% change year-on-year
-4.89% +10.00%
3rd Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10077 10771 10831
As % of all permanent IT jobs located in the City of London 93.59% 92.94% 94.31%
Number of salaries quoted 8819 9263 9820
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the City of London

3rd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the City of London region.

3rd Line Support Analyst Salary Trend in the City of London

3rd Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 13 (92.86%) Windows
2 12 (85.71%) Windows Server 2008
3 10 (71.43%) ITIL
3 10 (71.43%) Microsoft
3 10 (71.43%) Citrix
3 10 (71.43%) Finance
3 10 (71.43%) VMware
4 9 (64.29%) MCSE
4 9 (64.29%) MCSA
4 9 (64.29%) Cisco
4 9 (64.29%) Citrix Certification
4 9 (64.29%) Cisco Certification
4 9 (64.29%) Microsoft Certification
4 9 (64.29%) Open Text
4 9 (64.29%) Degree
5 4 (28.57%) Active Directory
6 3 (21.43%) SQL
6 3 (21.43%) DHCP
6 3 (21.43%) DNS
6 3 (21.43%) Firewall
6 3 (21.43%) Law
7 2 (14.29%) SQL Server
7 2 (14.29%) MS Office
7 2 (14.29%) MS Exchange
7 2 (14.29%) VPN
7 2 (14.29%) Legal
7 2 (14.29%) Migration
7 2 (14.29%) WorkSite
7 2 (14.29%) Windows Server 2012
7 2 (14.29%) Exchange Server 2013

3rd Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) MS Exchange
1 2 (14.29%) WorkSite
1 2 (14.29%) Exchange Server 2013
2 1 (7.14%) Exchange Server 2007
2 1 (7.14%) Lync
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) Blackberry Enterprise Server
2 1 (7.14%) Tomcat
2 1 (7.14%) SharePoint
Applications
1 2 (14.29%) MS Office
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 3 (21.43%) DHCP
1 3 (21.43%) DNS
1 3 (21.43%) Firewall
2 2 (14.29%) VPN
3 1 (7.14%) LAN
3 1 (7.14%) WAN
Database & Business Intelligence
1 2 (14.29%) SQL Server
General
1 10 (71.43%) Finance
2 3 (21.43%) Law
3 2 (14.29%) Legal
4 1 (7.14%) Banking
Libraries, Frameworks & Software Standards
1 1 (7.14%) J2EE
Miscellaneous
1 1 (7.14%) Grid Computing
Operating Systems
1 13 (92.86%) Windows
2 12 (85.71%) Windows Server 2008
3 2 (14.29%) Windows Server 2012
4 1 (7.14%) UNIX
4 1 (7.14%) Windows 7
4 1 (7.14%) Linux
4 1 (7.14%) Windows Server 2003
Processes & Methodologies
1 10 (71.43%) ITIL
2 2 (14.29%) Migration
3 1 (7.14%) Time Management
3 1 (7.14%) ITIL V2
3 1 (7.14%) Analytics
3 1 (7.14%) Performance Monitoring
3 1 (7.14%) Network Monitoring
3 1 (7.14%) Disaster Recovery
Programming Languages
1 3 (21.43%) SQL
2 1 (7.14%) T-SQL
2 1 (7.14%) VBA
2 1 (7.14%) Shell Script
2 1 (7.14%) MATLAB
2 1 (7.14%) Perl
Qualifications
1 9 (64.29%) MCSE
1 9 (64.29%) MCSA
1 9 (64.29%) Citrix Certification
1 9 (64.29%) Cisco Certification
1 9 (64.29%) Microsoft Certification
1 9 (64.29%) Degree
Quality Assurance & Compliance
1 1 (7.14%) Solvency II
System Software
1 4 (28.57%) Active Directory
2 1 (7.14%) Hyper-V
2 1 (7.14%) vSphere
Systems Management
1 1 (7.14%) SCCM
1 1 (7.14%) SCOM
1 1 (7.14%) SCVMM
1 1 (7.14%) SCSM
Vendors
1 10 (71.43%) Microsoft
1 10 (71.43%) Citrix
1 10 (71.43%) VMware
2 9 (64.29%) Open Text
2 9 (64.29%) Cisco
3 1 (7.14%) Oracle
3 1 (7.14%) MobileIron