The first table below looks at the demand for the 3rd Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Third Line Support Analyst
Rank 301 327 323
Rank change year-on-year
+26 -4
Permanent jobs requiring a 3rd Line Support Analyst 12 6 4
As % of all permanent IT jobs located in the City of London 0.102% 0.045% 0.026%
As % of the Job Titles category 0.110% 0.049% 0.028%
Number of salaries quoted 8 5 1
Average salary £37,250 £41,500 £47,500
Average salary % change year-on-year
-10.24% -12.63%
UK excluding London average salary £31,750 £34,000 £33,750
% change year-on-year
-6.61% +0.74%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
10905 12358 14219
As % of all permanent IT jobs located in the City of London 92.89% 93.12% 93.71%
Number of salaries quoted 9400 11235 12819
Average salary £52,500 £52,500 £55,000
Average salary % change year-on-year
- -4.54%
90% offered a salary of more than £33,500 £32,500 £32,500
10% offered a salary of more than £75,000 £85,000 £80,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support Analyst
London

3rd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

City of London 3rd Line Support Analyst Jobs Demand Trend

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the City of London region.

City of London 3rd Line Support Analyst Salary Trend

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the City of London region over the 3 months to 22 May 2013.

City of London 3rd Line Support Analyst Salary Histogram

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 18 (94.74%) Windows
2 14 (73.68%) MS Exchange
3 13 (68.42%) VMware
4 12 (63.16%) Exchange Server 2010
5 11 (57.89%) Windows Server 2008
6 9 (47.37%) Microsoft
6 9 (47.37%) Active Directory
6 9 (47.37%) Citrix
7 8 (42.11%) SQL
8 7 (36.84%) Windows Server 2003
8 7 (36.84%) VMware Infrastructure
9 6 (31.58%) SQL Server
9 6 (31.58%) MS Excel
9 6 (31.58%) ITIL
10 5 (26.32%) Blackberry
10 5 (26.32%) Blackberry Enterprise Server
10 5 (26.32%) Finance
10 5 (26.32%) SQL Server 2005
10 5 (26.32%) Problem Management
10 5 (26.32%) Exchange Server 2007
10 5 (26.32%) LAN
10 5 (26.32%) DHCP
10 5 (26.32%) SAN
10 5 (26.32%) DNS
10 5 (26.32%) SQL Server 2008
11 4 (21.05%) Software Packaging
11 4 (21.05%) Degree
11 4 (21.05%) Law
12 3 (15.79%) Wireless
12 3 (15.79%) Disaster Recovery

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (21.05%) Software Packaging
2 2 (10.53%) COM
Application Platforms
1 14 (73.68%) MS Exchange
2 12 (63.16%) Exchange Server 2010
3 5 (26.32%) Blackberry Enterprise Server
3 5 (26.32%) Exchange Server 2007
4 3 (15.79%) Exchange Server 2003
5 2 (10.53%) SharePoint
6 1 (5.263%) Lync
Applications
1 6 (31.58%) MS Excel
Communications & Networking
1 5 (26.32%) LAN
1 5 (26.32%) DHCP
1 5 (26.32%) SAN
1 5 (26.32%) DNS
2 3 (15.79%) Wireless
2 3 (15.79%) TCP/IP
3 2 (10.53%) VPN
3 2 (10.53%) Firewall
4 1 (5.263%) Wireshark
4 1 (5.263%) Cisco PIX
4 1 (5.263%) HTTP
4 1 (5.263%) VoIP
4 1 (5.263%) Internet
4 1 (5.263%) Cisco ASA
Database & Business Intelligence
1 6 (31.58%) SQL Server
2 5 (26.32%) SQL Server 2005
2 5 (26.32%) SQL Server 2008
3 1 (5.263%) MySQL
3 1 (5.263%) SQL Server 2000
Development Applications
1 1 (5.263%) JMeter
1 1 (5.263%) Subversion
1 1 (5.263%) Trac
General
1 5 (26.32%) Finance
2 4 (21.05%) Law
3 2 (10.53%) Legal
Miscellaneous
1 5 (26.32%) Blackberry
2 1 (5.263%) NHS
Operating Systems
1 18 (94.74%) Windows
2 11 (57.89%) Windows Server 2008
3 7 (36.84%) Windows Server 2003
4 3 (15.79%) Windows XP
5 1 (5.263%) Windows Server 2012
Processes & Methodologies
1 6 (31.58%) ITIL
2 5 (26.32%) Problem Management
3 3 (15.79%) Disaster Recovery
3 3 (15.79%) OpenUP
4 2 (10.53%) Migration
5 1 (5.263%) Release Management
5 1 (5.263%) Performance Testing
5 1 (5.263%) Business Continuity
5 1 (5.263%) BCP
Programming Languages
1 8 (42.11%) SQL
Qualifications
1 4 (21.05%) Degree
2 1 (5.263%) MCITP
2 1 (5.263%) MCTS
2 1 (5.263%) MCSE
2 1 (5.263%) CCNA
2 1 (5.263%) Cisco Certification
2 1 (5.263%) Microsoft Certification
System Software
1 9 (47.37%) Active Directory
2 7 (36.84%) VMware Infrastructure
3 2 (10.53%) XenApp
4 1 (5.263%) ISA Server
4 1 (5.263%) XenServer
4 1 (5.263%) Forefront TMG
4 1 (5.263%) IAG
4 1 (5.263%) UAG
4 1 (5.263%) Hyper-V
Systems Management
1 1 (5.263%) MAILsweeper
1 1 (5.263%) Symantec Enterprise Vault
1 1 (5.263%) Cacti
Vendors
1 13 (68.42%) VMware
2 9 (47.37%) Microsoft
2 9 (47.37%) Citrix
3 1 (5.263%) Blue Coat
3 1 (5.263%) Cisco
3 1 (5.263%) HP
3 1 (5.263%) EMC
3 1 (5.263%) NetApp
3 1 (5.263%) CheckPoint
3 1 (5.263%) Symantec
3 1 (5.263%) SolarWinds