The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 317 315 329
Rank change year-on-year
-2 +14
Permanent jobs requiring a 3rd Line Support Analyst 3 11 8
As % of all permanent IT jobs located in the City of London 0.026% 0.093% 0.063%
As % of the Job Titles category 0.028% 0.100% 0.068%
Number of salaries quoted 3 7 6
Average salary £45,000 £42,000 £40,000
Average salary % change year-on-year
+7.14% +5.00%
90% offered a salary of more than £38,200 £34,300 £33,750
10% offered a salary of more than £47,000 £48,000 £48,750
UK excluding London average salary £31,500 £35,000 £34,500
% change year-on-year
-10.00% +1.44%
3rd Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10694 11004 11838
As % of all permanent IT jobs located in the City of London 92.86% 93.06% 93.92%
Number of salaries quoted 9014 9658 10857
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the City of London

3rd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the City of London region.

3rd Line Support Analyst Salary Trend in the City of London

3rd Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 19 September 2014, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 5 (83.33%) Windows
2 4 (66.67%) Active Directory
3 3 (50.00%) Citrix
3 3 (50.00%) SCCM
3 3 (50.00%) PowerShell
3 3 (50.00%) Windows 7
3 3 (50.00%) ITIL
3 3 (50.00%) Microsoft
3 3 (50.00%) SQL
3 3 (50.00%) Windows 8
4 2 (33.33%) Finance
4 2 (33.33%) Law
4 2 (33.33%) Legal
4 2 (33.33%) Apple
4 2 (33.33%) XenDesktop
4 2 (33.33%) Apple iOS
4 2 (33.33%) ITIL V3
4 2 (33.33%) Android
4 2 (33.33%) Mac OS
4 2 (33.33%) WorkSite
4 2 (33.33%) Microsoft App-V
4 2 (33.33%) VMware
5 1 (16.67%) Grid Computing
5 1 (16.67%) BMC
5 1 (16.67%) AppSense
5 1 (16.67%) Exchange Server 2007
5 1 (16.67%) Remedy ITSM
5 1 (16.67%) Release Management
5 1 (16.67%) PKI
5 1 (16.67%) Smartphone

3rd Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 19 September 2014, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) WorkSite
2 1 (16.67%) Exchange Server 2007
2 1 (16.67%) Lync
2 1 (16.67%) Exchange Server 2013
2 1 (16.67%) Tomcat
2 1 (16.67%) MS Exchange
2 1 (16.67%) Blackberry Enterprise Server
Applications
1 1 (16.67%) MS Office
Business Applications
1 1 (16.67%) Remedy ITSM
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) VPN
1 1 (16.67%) DNS
1 1 (16.67%) Firewall
1 1 (16.67%) Wi-Fi
Database & Business Intelligence
1 1 (16.67%) SQL Server
Development Applications
1 1 (16.67%) MSI
General
1 2 (33.33%) Finance
1 2 (33.33%) Law
1 2 (33.33%) Legal
2 1 (16.67%) Back Office
Libraries, Frameworks & Software Standards
1 1 (16.67%) J2EE
1 1 (16.67%) Software Packaging
Miscellaneous
1 1 (16.67%) Grid Computing
1 1 (16.67%) PKI
1 1 (16.67%) Smartphone
1 1 (16.67%) Analytical Skills
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows 7
2 3 (50.00%) Windows 8
3 2 (33.33%) Apple iOS
3 2 (33.33%) Mac OS
3 2 (33.33%) Android
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Linux
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) UNIX
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) ITIL V3
3 1 (16.67%) ITIL V2
3 1 (16.67%) Analytics
3 1 (16.67%) Performance Monitoring
3 1 (16.67%) Service Management
3 1 (16.67%) Disaster Recovery
3 1 (16.67%) ITSM
3 1 (16.67%) Migration
3 1 (16.67%) Release Management
3 1 (16.67%) Time Management
Programming Languages
1 3 (50.00%) SQL
1 3 (50.00%) PowerShell
2 1 (16.67%) Perl
2 1 (16.67%) T-SQL
2 1 (16.67%) VBScript
2 1 (16.67%) VB
2 1 (16.67%) VBA
2 1 (16.67%) Shell Script
2 1 (16.67%) MATLAB
Quality Assurance & Compliance
1 1 (16.67%) Solvency II
System Software
1 4 (66.67%) Active Directory
2 2 (33.33%) Microsoft App-V
2 2 (33.33%) XenDesktop
3 1 (16.67%) vSphere
3 1 (16.67%) VMware Infrastructure
3 1 (16.67%) XenApp
3 1 (16.67%) XenServer
Systems Management
1 3 (50.00%) SCCM
2 1 (16.67%) WSUS
Vendors
1 3 (50.00%) Microsoft
1 3 (50.00%) Citrix
2 2 (33.33%) Apple
2 2 (33.33%) VMware
3 1 (16.67%) AppSense
3 1 (16.67%) MobileIron
3 1 (16.67%) Oracle
3 1 (16.67%) Remedy
3 1 (16.67%) BMC