The first table below looks at the demand for the 3rd Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 325 303 334
Rank change year-on-year
-22 +31
Permanent jobs requiring a 3rd Line Support Analyst 7 12 7
As % of all permanent IT jobs located in the City of London 0.055% 0.10% 0.050%
As % of the Job Titles category 0.060% 0.11% 0.054%
Number of salaries quoted 7 10 5
Average salary £43,500 £34,000 £51,470
Average salary % change year-on-year
+27.94% -33.94%
UK excluding London average salary £32,500 £30,000 £34,000
% change year-on-year
+8.33% -11.76%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11696 10979 13020
As % of all permanent IT jobs located in the City of London 92.39% 93.35% 93.51%
Number of salaries quoted 9858 9611 11780
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £80,000 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Support Analyst
London

3rd Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the City of London

3rd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the City of London region.

3rd Line Support Analyst Salary Trend in the City of London

3rd Line Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the City of London region over the 3 months to 18 April 2014.

3rd Line Support Analyst Salary Histogram in the City of London

3rd Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 13 (92.86%) Windows
2 11 (78.57%) SCCM
3 8 (57.14%) PowerShell
3 8 (57.14%) Active Directory
3 8 (57.14%) Citrix
4 7 (50.00%) ITIL
4 7 (50.00%) Microsoft
4 7 (50.00%) XenApp
5 6 (42.86%) XenDesktop
5 6 (42.86%) Windows 7
5 6 (42.86%) Windows 8
5 6 (42.86%) VMware
6 5 (35.71%) Apple
6 5 (35.71%) VMware Infrastructure
6 5 (35.71%) ITIL V3
6 5 (35.71%) XenServer
6 5 (35.71%) Apple iOS
6 5 (35.71%) Mac OS
6 5 (35.71%) Android
7 4 (28.57%) Software Packaging
7 4 (28.57%) Remedy ITSM
7 4 (28.57%) Release Management
7 4 (28.57%) Remedy
7 4 (28.57%) BMC
7 4 (28.57%) MS Exchange
7 4 (28.57%) Asset Management
7 4 (28.57%) PKI
7 4 (28.57%) Smartphone
7 4 (28.57%) Microsoft App-V
7 4 (28.57%) Service Management

3rd Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) MS Exchange
2 2 (14.29%) Lync
2 2 (14.29%) Exchange Server 2010
2 2 (14.29%) Blackberry Enterprise Server
Applications
1 2 (14.29%) MS Excel
2 1 (7.14%) MS Office
Business Applications
1 4 (28.57%) Remedy ITSM
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 4 (28.57%) Wi-Fi
2 3 (21.43%) LAN
2 3 (21.43%) WAN
3 1 (7.14%) Firewall
3 1 (7.14%) VoIP
3 1 (7.14%) DHCP
3 1 (7.14%) TCP/IP
3 1 (7.14%) VPN
3 1 (7.14%) DNS
3 1 (7.14%) Cisco ASA
3 1 (7.14%) iSCSI
Database & Business Intelligence
1 2 (14.29%) SQL Server
2 1 (7.14%) SQL Server 2005
2 1 (7.14%) SQL Server 2008
General
1 4 (28.57%) Back Office
2 1 (7.14%) Finance
2 1 (7.14%) Banking
Libraries, Frameworks & Software Standards
1 4 (28.57%) Software Packaging
Miscellaneous
1 4 (28.57%) PKI
1 4 (28.57%) Smartphone
2 3 (21.43%) Blackberry
3 2 (14.29%) iPad
4 1 (7.14%) Clustering
4 1 (7.14%) Video Conferencing
Operating Systems
1 13 (92.86%) Windows
2 6 (42.86%) Windows 7
2 6 (42.86%) Windows 8
3 5 (35.71%) Apple iOS
3 5 (35.71%) Mac OS
3 5 (35.71%) Android
4 3 (21.43%) Windows XP
4 3 (21.43%) Windows Server 2003
5 2 (14.29%) Windows Server 2008
Processes & Methodologies
1 7 (50.00%) ITIL
2 5 (35.71%) ITIL V3
3 4 (28.57%) Release Management
3 4 (28.57%) Asset Management
3 4 (28.57%) Service Management
3 4 (28.57%) ITSM
4 1 (7.14%) Problem Management
Programming Languages
1 8 (57.14%) PowerShell
2 3 (21.43%) SQL
Qualifications
1 2 (14.29%) MCSE
1 2 (14.29%) Microsoft Certification
2 1 (7.14%) MCITP
2 1 (7.14%) Degree
2 1 (7.14%) MCSA
2 1 (7.14%) Cisco Certification
Quality Assurance & Compliance
1 2 (14.29%) ISO 9001
System Software
1 8 (57.14%) Active Directory
2 7 (50.00%) XenApp
3 6 (42.86%) XenDesktop
4 5 (35.71%) VMware Infrastructure
4 5 (35.71%) XenServer
5 4 (28.57%) Microsoft App-V
6 1 (7.14%) vSphere
6 1 (7.14%) Hyper-V
Systems Management
1 11 (78.57%) SCCM
2 3 (21.43%) SCOM
3 2 (14.29%) Symantec Enterprise Vault
Vendors
1 8 (57.14%) Citrix
2 7 (50.00%) Microsoft
3 6 (42.86%) VMware
4 5 (35.71%) Apple
5 4 (28.57%) Remedy
5 4 (28.57%) BMC
6 3 (21.43%) HP
7 2 (14.29%) Symantec
7 2 (14.29%) Dell
7 2 (14.29%) Cisco
8 1 (7.14%) Mitel
8 1 (7.14%) AppSense
8 1 (7.14%) IBM
8 1 (7.14%) CommVault
8 1 (7.14%) Hitachi
8 1 (7.14%) NetApp
8 1 (7.14%) Websense
8 1 (7.14%) CheckPoint
8 1 (7.14%) 3PAR
8 1 (7.14%) FalconStor