The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 314 328 337
Rank change year-on-year
+14 +9
Permanent jobs requiring a Service Desk Technician 1 4 1
As % of all permanent IT jobs located in the City of London 0.009% 0.033% 0.008%
As % of the Job Titles category 0.010% 0.036% 0.009%
Number of salaries quoted 1 4 1
Average salary £21,000 £31,500 £35,000
Average salary % change year-on-year
-33.33% -10.00%
UK excluding London average salary £25,000 £22,500 £19,000
% change year-on-year
+11.11% +18.42%
Service Desk Technician
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10389 11129 11288
As % of all permanent IT jobs located in the City of London 93.52% 92.96% 94.07%
Number of salaries quoted 8927 9662 10358
Average salary £53,000 £55,000 £52,500
Average salary % change year-on-year
-3.63% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Technician
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in the City of London

Service Desk Technician
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the City of London region.

Service Desk Technician Salary Trend in the City of London

Service Desk Technician
Top 29 Related IT Skills in the City of London

For the 6 months to 23 October 2014, IT jobs across the City of London region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) MS Office
2 5 (83.33%) ITIL
2 5 (83.33%) Lotus
2 5 (83.33%) IBM Notes
2 5 (83.33%) Windows 7
3 4 (66.67%) iPad
3 4 (66.67%) ITIL Certification
3 4 (66.67%) Microsoft
3 4 (66.67%) Finance
3 4 (66.67%) MS Excel
3 4 (66.67%) Blackberry
3 4 (66.67%) Blackberry Enterprise Server
4 2 (33.33%) Active Directory
5 1 (16.67%) Wi-Fi
5 1 (16.67%) HP
5 1 (16.67%) Retail
5 1 (16.67%) Degree
5 1 (16.67%) Problem Management
5 1 (16.67%) Cloud Computing
5 1 (16.67%) SQL
5 1 (16.67%) SQL Server
5 1 (16.67%) Windows XP
5 1 (16.67%) MS Exchange
5 1 (16.67%) WAN
5 1 (16.67%) DHCP
5 1 (16.67%) Ethernet
5 1 (16.67%) VPN
5 1 (16.67%) DNS

Service Desk Technician
Top Related IT Skills in the City of London by Category

For the 6 months to 23 October 2014, IT jobs across the City of London region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (83.33%) IBM Notes
2 4 (66.67%) Blackberry Enterprise Server
3 1 (16.67%) MS Exchange
Applications
1 6 (100.00%) MS Office
2 4 (66.67%) MS Excel
Cloud Services
1 1 (16.67%) Cloud Computing
Communications & Networking
1 1 (16.67%) Wi-Fi
1 1 (16.67%) WAN
1 1 (16.67%) DHCP
1 1 (16.67%) Ethernet
1 1 (16.67%) VPN
1 1 (16.67%) DNS
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 4 (66.67%) Finance
2 1 (16.67%) Retail
Miscellaneous
1 4 (66.67%) iPad
1 4 (66.67%) Blackberry
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows 7
3 1 (16.67%) Windows XP
Processes & Methodologies
1 5 (83.33%) ITIL
2 1 (16.67%) Problem Management
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 4 (66.67%) ITIL Certification
2 1 (16.67%) Degree
System Software
1 2 (33.33%) Active Directory
Vendors
1 5 (83.33%) Lotus
2 4 (66.67%) Microsoft
3 1 (16.67%) HP