The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 255 310 319
Rank change year-on-year
+55 +9
Permanent jobs requiring a Service Support Manager 6 8 2
As % of all permanent IT jobs located in the City of London 0.090% 0.078% 0.019%
As % of the Job Titles category 0.094% 0.082% 0.021%
Number of salaries quoted 4 8 2
Average salary £50,000 £51,250 £51,250
Average salary % change year-on-year
-2.43% -
90% offered a salary of more than £48,250 £42,500 £46,250
10% offered a salary of more than £62,250 £64,750 £56,250
UK excluding London average salary £41,500 £45,000 £45,000
% change year-on-year
-7.77% -
Service Support Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6363 9725 9706
As % of all permanent IT jobs located in the City of London 95.07% 95.35% 94.54%
Number of salaries quoted 5728 8455 8287
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Support Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the City of London

Service Support Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the City of London region.

Service Support Manager Salary Trend in the City of London

Service Support Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Support Manager across the City of London region over the 3 months to 5 February 2016.

Service Support Manager Salary Histogram in the City of London

Service Support Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 5 (62.50%) ITIL
2 3 (37.50%) ITSM
2 3 (37.50%) Finance
2 3 (37.50%) Law
2 3 (37.50%) Legal
2 3 (37.50%) Incident Management
2 3 (37.50%) Problem Management
3 2 (25.00%) Banking
3 2 (25.00%) Web Services
3 2 (25.00%) Windows
3 2 (25.00%) Microsoft
3 2 (25.00%) Intranet
3 2 (25.00%) Service Management
3 2 (25.00%) Service Delivery
4 1 (12.50%) Change Management
4 1 (12.50%) Disaster Recovery
4 1 (12.50%) Reuters
4 1 (12.50%) Bloomberg
4 1 (12.50%) Project Management
4 1 (12.50%) Fidessa
4 1 (12.50%) Citrix
4 1 (12.50%) ITIL Certification
4 1 (12.50%) Foreign Exchange (FX)
4 1 (12.50%) E-Commerce
4 1 (12.50%) LAN
4 1 (12.50%) WAN
4 1 (12.50%) SLA
4 1 (12.50%) SQL
4 1 (12.50%) Management Information System
4 1 (12.50%) Publishing

Service Support Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (25.00%) Intranet
2 1 (12.50%) LAN
2 1 (12.50%) WAN
General
1 3 (37.50%) Finance
1 3 (37.50%) Law
1 3 (37.50%) Legal
2 2 (25.00%) Banking
3 1 (12.50%) Private Banking
3 1 (12.50%) Publishing
3 1 (12.50%) Retail
Libraries, Frameworks & Software Standards
1 2 (25.00%) Web Services
Miscellaneous
1 1 (12.50%) Data Centre
1 1 (12.50%) Foreign Exchange (FX)
1 1 (12.50%) Management Information System
Operating Systems
1 2 (25.00%) Windows
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows Server
Processes & Methodologies
1 5 (62.50%) ITIL
2 3 (37.50%) Incident Management
2 3 (37.50%) ITSM
2 3 (37.50%) Problem Management
3 2 (25.00%) Service Delivery
3 2 (25.00%) Service Management
4 1 (12.50%) Business Continuity
4 1 (12.50%) Business Continuity Planning
4 1 (12.50%) Change Management
4 1 (12.50%) Disaster Recovery
4 1 (12.50%) E-Commerce
4 1 (12.50%) ITIL V3
4 1 (12.50%) Line Management
4 1 (12.50%) People Management
4 1 (12.50%) Project Management
4 1 (12.50%) Release Management
4 1 (12.50%) Resource Management
4 1 (12.50%) Service Desk Management
4 1 (12.50%) Time Management
4 1 (12.50%) Wealth Management
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 1 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 1 (12.50%) XenDesktop
Vendors
1 2 (25.00%) Microsoft
2 1 (12.50%) Bloomberg
2 1 (12.50%) Citrix
2 1 (12.50%) Fidessa
2 1 (12.50%) Reuters
2 1 (12.50%) VMware