The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 289 323 323
Rank change year-on-year
+34 0
Permanent jobs requiring a Service Support Manager 2 2 4
As % of all permanent IT jobs located in the City of London 0.021% 0.017% 0.034%
As % of the Job Titles category 0.023% 0.019% 0.036%
Number of salaries quoted 2 2 4
Average salary £45,000 £66,250 £53,750
Average salary % change year-on-year
-32.07% +23.25%
UK excluding London average salary £47,500 £55,000 £47,500
% change year-on-year
-13.63% +15.78%
Service Support Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
8800 10739 10997
As % of all permanent IT jobs located in the City of London 93.04% 92.71% 93.25%
Number of salaries quoted 7604 9046 9719
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Support Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the City of London

Service Support Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the City of London region.

Service Support Manager Salary Trend in the City of London

Service Support Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 4 September 2015, IT jobs across the City of London region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 8 (100.00%) ITIL
2 5 (62.50%) Incident Management
3 3 (37.50%) ITSM
3 3 (37.50%) ITIL Certification
3 3 (37.50%) Service Delivery
3 3 (37.50%) Problem Management
4 2 (25.00%) ITIL V3
4 2 (25.00%) Service Management
4 2 (25.00%) Windows
4 2 (25.00%) SLA
4 2 (25.00%) Management Information System
4 2 (25.00%) Law
4 2 (25.00%) Legal
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) Business Continuity
5 1 (12.50%) Finance
5 1 (12.50%) Banking
5 1 (12.50%) Private Banking
5 1 (12.50%) Wealth Management
5 1 (12.50%) Microsoft
5 1 (12.50%) Sun
5 1 (12.50%) Fidessa
5 1 (12.50%) LAN
5 1 (12.50%) WAN
5 1 (12.50%) SQL
5 1 (12.50%) Change Management
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) Reuters
5 1 (12.50%) Bloomberg
5 1 (12.50%) Project Management

Service Support Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 4 September 2015, IT jobs across the City of London region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 1 (12.50%) LAN
1 1 (12.50%) WAN
General
1 2 (25.00%) Law
1 2 (25.00%) Legal
2 1 (12.50%) Banking
2 1 (12.50%) Private Banking
2 1 (12.50%) Finance
Miscellaneous
1 2 (25.00%) Management Information System
2 1 (12.50%) Data Centre
Operating Systems
1 2 (25.00%) Windows
2 1 (12.50%) Windows 7
Processes & Methodologies
1 8 (100.00%) ITIL
2 5 (62.50%) Incident Management
3 3 (37.50%) ITSM
3 3 (37.50%) Service Delivery
3 3 (37.50%) Problem Management
4 2 (25.00%) ITIL V3
4 2 (25.00%) Service Management
5 1 (12.50%) Business Continuity Planning
5 1 (12.50%) People Management
5 1 (12.50%) Release Management
5 1 (12.50%) Performance Management
5 1 (12.50%) Change Management
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) Project Management
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) Business Continuity
5 1 (12.50%) Wealth Management
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 3 (37.50%) ITIL Certification
Quality Assurance & Compliance
1 2 (25.00%) SLA
Vendors
1 1 (12.50%) Microsoft
1 1 (12.50%) Sun
1 1 (12.50%) Fidessa
1 1 (12.50%) Reuters
1 1 (12.50%) Bloomberg