The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
First Line Support
Rank 58 60 62
Rank change year-on-year
+2 +2
Permanent jobs requiring a 1st Line Support 4 2 8
As % of all permanent IT jobs located in Crawley 1.04% 0.41% 1.29%
As % of the Job Titles category 1.07% 0.42% 1.32%
Number of salaries quoted 4 0 8
Average salary £20,000 - £20,000
UK excluding London average salary £20,000 £20,000 £19,375
% change year-on-year
- +3.22%
1st Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
373 475 605
As % of all permanent IT jobs located in Crawley 96.88% 96.35% 97.42%
Number of salaries quoted 327 410 476
Average salary £42,500 £45,000 £41,500
Average salary % change year-on-year
-5.55% +8.43%
90% offered a salary of more than £24,000 £27,000 £25,000
10% offered a salary of more than £55,000 £62,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Crawley

1st Line Support
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Crawley region.

1st Line Support Salary Trend in Crawley

1st Line Support
Top 22 Related IT Skills in Crawley

For the 6 months to 3 June 2015, IT jobs across the Crawley region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 11 (100.00%) Windows
2 7 (63.64%) MS Office
2 7 (63.64%) Active Directory
3 6 (54.55%) Exchange Server 2007
3 6 (54.55%) MS Exchange
3 6 (54.55%) Microsoft
4 4 (36.36%) C
4 4 (36.36%) Windows Server 2003
4 4 (36.36%) Windows Server 2012
5 3 (27.27%) Windows 7
5 3 (27.27%) Exchange Server 2010
5 3 (27.27%) Exchange Server 2013
5 3 (27.27%) Windows Server 2008
5 3 (27.27%) Apple
5 3 (27.27%) Wireless
5 3 (27.27%) Telecoms
5 3 (27.27%) Biometrics
5 3 (27.27%) Blackberry
5 3 (27.27%) MS Excel
6 1 (9.09%) TCP/IP
6 1 (9.09%) Firewall
6 1 (9.09%) Workflow

1st Line Support
Top Related IT Skills in Crawley by Category

For the 6 months to 3 June 2015, IT jobs across the Crawley region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (54.55%) Exchange Server 2007
1 6 (54.55%) MS Exchange
2 3 (27.27%) Exchange Server 2010
2 3 (27.27%) Exchange Server 2013
Applications
1 7 (63.64%) MS Office
2 3 (27.27%) MS Excel
Communications & Networking
1 3 (27.27%) Wireless
2 1 (9.09%) TCP/IP
2 1 (9.09%) Firewall
General
1 3 (27.27%) Telecoms
Miscellaneous
1 3 (27.27%) Biometrics
1 3 (27.27%) Blackberry
Operating Systems
1 11 (100.00%) Windows
2 4 (36.36%) Windows Server 2003
2 4 (36.36%) Windows Server 2012
3 3 (27.27%) Windows 7
3 3 (27.27%) Windows Server 2008
Processes & Methodologies
1 1 (9.09%) Workflow
Programming Languages
1 4 (36.36%) C
System Software
1 7 (63.64%) Active Directory
Vendors
1 6 (54.55%) Microsoft
2 3 (27.27%) Apple