The statistics below represent IT jobs advertised across the Crawley region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 56 65 43
Rank change year-on-year
+9 -22
Permanent jobs requiring a 1st Line Support 1 1 20
As % of all permanent IT jobs located in Crawley 0.23% 0.24% 4.44%
As % of the Job Titles category 0.24% 0.24% 4.57%
Number of salaries quoted 1 1 14
Median salary £21,000 £18,000 £21,250
Median salary % change year-on-year
+16.66% -15.29%
UK excluding London median salary £21,000 £20,500 £19,750
% change year-on-year
+2.43% +3.79%
1st Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
422 413 438
As % of all permanent IT jobs located in Crawley 95.26% 98.33% 97.33%
Number of salaries quoted 405 368 367
Median salary £46,500 £42,500 £37,500
Median salary % change year-on-year
+9.41% +13.33%
90% offered a salary of more than £25,000 £27,500 £21,000
10% offered a salary of more than £62,500 £47,500 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

1st Line Support
Jobs Demand Trend in Crawley

The demand trend of job ads across the Crawley region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Crawley

1st Line Support
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Crawley region.

1st Line Support Salary Trend in Crawley

1st Line Support Skill Set
Top 21 Related IT Skills in Crawley

For the 6 months to 6 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Crawley region featuring 1st Line Support in the job title.

1 5 (100.00%) MS Office
1 5 (100.00%) Microsoft
2 4 (80.00%) Windows
3 3 (60.00%) TCP/IP
3 3 (60.00%) Apple
3 3 (60.00%) Mac OS
3 3 (60.00%) Windows 7
3 3 (60.00%) Windows 10
4 2 (40.00%) MS Excel
5 1 (20.00%) MS Exchange
5 1 (20.00%) ITIL
5 1 (20.00%) SLA
5 1 (20.00%) Active Directory
5 1 (20.00%) Service Delivery
5 1 (20.00%) Change Management
5 1 (20.00%) Telecoms
5 1 (20.00%) MS PowerPoint
5 1 (20.00%) Incident Management
5 1 (20.00%) Statistics
5 1 (20.00%) Blackberry
5 1 (20.00%) Analytical Skills

1st Line Support Skill Set
Top Related IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) MS Exchange
Applications
1 5 (100.00%) MS Office
2 2 (40.00%) MS Excel
3 1 (20.00%) MS PowerPoint
Communications & Networking
1 3 (60.00%) TCP/IP
General
1 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) Blackberry
1 1 (20.00%) Statistics
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Mac OS
2 3 (60.00%) Windows 10
2 3 (60.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) Change Management
1 1 (20.00%) Incident Management
1 1 (20.00%) ITIL
1 1 (20.00%) Service Delivery
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) Apple