The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Sussex region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
First Line Support
Rank 92 102 104
Rank change year-on-year
+10 +2
Permanent jobs requiring a 1st Line Support 21 6 7
As % of all permanent IT jobs located in West Sussex 1.401% 0.422% 0.477%
As % of the Job Titles category 1.464% 0.440% 0.500%
Number of salaries quoted 18 6 7
Average salary £20,000 £19,000 £23,000
Average salary % change year-on-year
+5.26% -17.39%
90% offered a salary of more than £17,700 £19,000 £19,000
10% offered a salary of more than £22,500 £21,500 £23,200
UK excluding London average salary £19,125 £19,000 £20,000
% change year-on-year
+0.65% -5.00%
All Job Titles
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1434 1364 1399
As % of all permanent IT jobs located in West Sussex 95.66% 95.99% 95.36%
Number of salaries quoted 1201 1112 1193
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £56,500 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
South East

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the West Sussex region as a proportion of the total demand within the Job Titles category.

West Sussex 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Sussex region.

West Sussex 1st Line Support Salary Trend

1st Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Sussex region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Chichester - 8 £18,000 -
Crawley - 7 £20,000 -
Burgess Hill - 5 £20,000 -
Worthing 0 1 £23,500 +23.68%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the West Sussex region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 19 (51.35%) Windows
2 14 (37.84%) MS Excel
3 13 (35.14%) ITIL
3 13 (35.14%) Microsoft
3 13 (35.14%) Active Directory
4 10 (27.03%) Windows XP
5 9 (24.32%) SQL Server
6 8 (21.62%) SQL
7 7 (18.92%) MS Office
7 7 (18.92%) TCP/IP
8 6 (16.22%) Service Management
8 6 (16.22%) ITSM
8 6 (16.22%) Terminal Services
9 5 (13.51%) Blackberry
9 5 (13.51%) Cisco Certification
9 5 (13.51%) Cisco
9 5 (13.51%) C#
9 5 (13.51%) .NET
10 4 (10.81%) GIS
10 4 (10.81%) Firewall
10 4 (10.81%) Windows Mobile
10 4 (10.81%) Degree
10 4 (10.81%) Computer Science
10 4 (10.81%) iPhone
10 4 (10.81%) Data Management
10 4 (10.81%) Logistics
10 4 (10.81%) CRM
10 4 (10.81%) LAN
10 4 (10.81%) WAN
11 3 (8.108%) Microsoft Certification

1st Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the West Sussex region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 5 (13.51%) .NET
2 3 (8.108%) HTML
2 3 (8.108%) XML
Application Platforms
1 3 (8.108%) IIS
2 1 (2.703%) Blackberry Enterprise Server
2 1 (2.703%) MS Exchange
2 1 (2.703%) Lync
2 1 (2.703%) Exchange Server 2010
Applications
1 14 (37.84%) MS Excel
2 7 (18.92%) MS Office
3 2 (5.405%) MS PowerPoint
Communications & Networking
1 7 (18.92%) TCP/IP
2 4 (10.81%) Firewall
2 4 (10.81%) LAN
2 4 (10.81%) WAN
Database & Business Intelligence
1 9 (24.32%) SQL Server
2 4 (10.81%) GIS
3 3 (8.108%) SQL Server 2005
3 3 (8.108%) SQL Server 2008
Miscellaneous
1 5 (13.51%) Blackberry
2 4 (10.81%) Computer Science
2 4 (10.81%) iPhone
3 3 (8.108%) E-Learning
4 2 (5.405%) Client/Server
5 1 (2.703%) Management Information System
5 1 (2.703%) Enterprise Software
Operating Systems
1 19 (51.35%) Windows
2 10 (27.03%) Windows XP
3 4 (10.81%) Windows Mobile
4 2 (5.405%) Windows 7
5 1 (2.703%) Windows Server 2003
5 1 (2.703%) Windows Server 2008
Processes & Methodologies
1 13 (35.14%) ITIL
2 6 (16.22%) Service Management
2 6 (16.22%) ITSM
3 4 (10.81%) Data Management
3 4 (10.81%) Logistics
3 4 (10.81%) CRM
4 3 (8.108%) Information Security
5 1 (2.703%) ERP
5 1 (2.703%) ITIL V3
Programming Languages
1 8 (21.62%) SQL
2 5 (13.51%) C#
3 3 (8.108%) T-SQL
Qualifications
1 5 (13.51%) Cisco Certification
2 4 (10.81%) Degree
3 3 (8.108%) Microsoft Certification
3 3 (8.108%) MCP
4 2 (5.405%) MCSE
5 1 (2.703%) ITIL Certification
System Software
1 13 (35.14%) Active Directory
2 6 (16.22%) Terminal Services
Vendors
1 13 (35.14%) Microsoft
2 5 (13.51%) Cisco
3 1 (2.703%) Avaya
3 1 (2.703%) Remedy
3 1 (2.703%) HP
3 1 (2.703%) BT
Worthing, West Sussex
We are recruiting for a number of permanent 1st Line Support/Helpdesk Analyst / IT Service Desk Analyst to work for our leading organisation based in Worthing. They are...
DGH Recruitment Ltd
Salary: £22000 - £25000 per annum + benefits
Posted: 16 May 2013