The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 89 73 95
Rank change year-on-year
-16 +22
Permanent jobs requiring a 1st Line Support 11 15 16
As % of all permanent IT jobs located in West Sussex 0.93% 1.40% 1.09%
As % of the Job Titles category 0.95% 1.44% 1.13%
Number of salaries quoted 11 15 16
Average salary £17,500 £19,500 £18,250
Average salary % change year-on-year
-10.25% +6.84%
90% offered a salary of more than £17,000 £19,200 £18,000
10% offered a salary of more than £20,000 £20,000 £32,000
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1154 1044 1419
As % of all permanent IT jobs located in West Sussex 98.05% 97.30% 96.46%
Number of salaries quoted 1011 946 1228
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £22,000 £24,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

1st Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Sussex

1st Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Sussex region.

1st Line Support Salary Trend in West Sussex

1st Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Sussex region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick - 5 £17,000 -
Horsham - 2 £17,500 -
Shoreham-by-Sea - 2 £20,000 -
Worthing -7 1 £16,500 -12.00%
Haywards Heath - 1 £26,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 16 September 2014, IT jobs across the West Sussex region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 18 (85.71%) Windows
2 15 (71.43%) Microsoft
3 11 (52.38%) Active Directory
3 11 (52.38%) Windows 7
4 7 (33.33%) ITIL
4 7 (33.33%) C
5 6 (28.57%) Service Management
6 5 (23.81%) Firewall
6 5 (23.81%) MCP
6 5 (23.81%) MS Excel
6 5 (23.81%) Cisco
6 5 (23.81%) Avaya
7 4 (19.05%) Citrix
7 4 (19.05%) Blackberry
7 4 (19.05%) VPN
7 4 (19.05%) Windows XP
7 4 (19.05%) MS Exchange
7 4 (19.05%) MS Office
7 4 (19.05%) Windows Vista
8 3 (14.29%) Exchange Server 2003
8 3 (14.29%) Wi-Fi
8 3 (14.29%) SQL Server
8 3 (14.29%) Broadband
8 3 (14.29%) DNS
8 3 (14.29%) DHCP
8 3 (14.29%) Blackberry Enterprise Server
8 3 (14.29%) Sage
8 3 (14.29%) Terminal Server
8 3 (14.29%) Windows Server 2003
8 3 (14.29%) Symantec

1st Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 16 September 2014, IT jobs across the West Sussex region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) MS Exchange
2 3 (14.29%) Exchange Server 2003
2 3 (14.29%) Blackberry Enterprise Server
2 3 (14.29%) Exchange Server 2007
2 3 (14.29%) Exchange Server 2010
3 2 (9.52%) SAS
Applications
1 5 (23.81%) MS Excel
2 4 (19.05%) MS Office
Communications & Networking
1 5 (23.81%) Firewall
2 4 (19.05%) VPN
3 3 (14.29%) Wi-Fi
3 3 (14.29%) Broadband
3 3 (14.29%) DNS
3 3 (14.29%) DHCP
3 3 (14.29%) Cisco IOS
4 2 (9.52%) Unified Communications
4 2 (9.52%) LAN
4 2 (9.52%) WAN
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 2 (9.52%) Oracle Reports
General
1 2 (9.52%) Electronics
1 2 (9.52%) Telecoms
1 2 (9.52%) Finance
1 2 (9.52%) Aerospace
1 2 (9.52%) Military
Miscellaneous
1 4 (19.05%) Blackberry
2 3 (14.29%) iPhone
2 3 (14.29%) iPad
2 3 (14.29%) Analytical Skills
3 2 (9.52%) Computer Science
Operating Systems
1 18 (85.71%) Windows
2 11 (52.38%) Windows 7
3 4 (19.05%) Windows XP
3 4 (19.05%) Windows Vista
4 3 (14.29%) Windows Server 2003
4 3 (14.29%) Android
4 3 (14.29%) Windows Server 2008
4 3 (14.29%) Windows 8
4 3 (14.29%) Windows Phone
5 1 (4.76%) Windows 2000
Processes & Methodologies
1 7 (33.33%) ITIL
2 6 (28.57%) Service Management
3 2 (9.52%) Line Management
3 2 (9.52%) Communications Security
3 2 (9.52%) Project Management
3 2 (9.52%) ERP
3 2 (9.52%) Information Management
3 2 (9.52%) Incident Management
3 2 (9.52%) Disaster Recovery
4 1 (4.76%) Service Delivery
Programming Languages
1 7 (33.33%) C
2 2 (9.52%) SQL
Qualifications
1 5 (23.81%) MCP
2 2 (9.52%) SC Cleared
2 2 (9.52%) Security Cleared
2 2 (9.52%) Cisco Certification
2 2 (9.52%) Microsoft Certification
2 2 (9.52%) CCNA
2 2 (9.52%) MCSE
2 2 (9.52%) MCSA
2 2 (9.52%) Degree
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 11 (52.38%) Active Directory
2 3 (14.29%) Terminal Server
Vendors
1 15 (71.43%) Microsoft
2 5 (23.81%) Cisco
2 5 (23.81%) Avaya
3 4 (19.05%) Citrix
4 3 (14.29%) Sage
4 3 (14.29%) Symantec
4 3 (14.29%) Sophos
4 3 (14.29%) Draytek
5 2 (9.52%) HP
5 2 (9.52%) Oracle
5 2 (9.52%) BT
Lancing, West Sussex
Talent Spa
Salary: £13k - 19k per year
Posted: Yesterday