The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 91 75 89
Rank change year-on-year
-16 +14
Permanent jobs requiring a 1st Line Support 10 19 17
As % of all permanent IT jobs located in West Sussex 0.80% 1.67% 1.20%
As % of the Job Titles category 0.82% 1.72% 1.25%
Number of salaries quoted 10 19 17
Average salary £17,500 £19,500 £18,250
Average salary % change year-on-year
-10.25% +6.84%
90% offered a salary of more than £16,950 £18,800 £18,000
10% offered a salary of more than £20,600 £20,000 £32,200
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1219 1104 1363
As % of all permanent IT jobs located in West Sussex 97.52% 97.18% 96.12%
Number of salaries quoted 1064 969 1148
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £22,000 £25,000
10% offered a salary of more than £55,000 £55,000 £56,600
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in West Sussex

1st Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the West Sussex region.

1st Line Support Salary Trend in West Sussex

1st Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the West Sussex region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick - 4 £17,000 -
Horsham - 2 £17,500 -
Shoreham-by-Sea - 2 £20,000 - 1
Worthing -16 1 £16,500 -8.33%
Haywards Heath - 1 £26,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 22 August 2014, IT jobs across the West Sussex region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 18 (85.71%) Windows
2 15 (71.43%) Microsoft
3 10 (47.62%) Active Directory
3 10 (47.62%) Windows 7
4 6 (28.57%) C
4 6 (28.57%) ITIL
5 5 (23.81%) MCP
5 5 (23.81%) MS Excel
5 5 (23.81%) Windows XP
5 5 (23.81%) Cisco
5 5 (23.81%) Service Management
5 5 (23.81%) Firewall
6 4 (19.05%) VPN
6 4 (19.05%) Avaya
6 4 (19.05%) Citrix
6 4 (19.05%) Blackberry
6 4 (19.05%) MS Exchange
6 4 (19.05%) MS Office
6 4 (19.05%) Windows Vista
7 3 (14.29%) Windows 8
7 3 (14.29%) Windows Phone
7 3 (14.29%) Exchange Server 2010
7 3 (14.29%) iPad
7 3 (14.29%) Android
7 3 (14.29%) iPhone
7 3 (14.29%) Windows Server 2008
7 3 (14.29%) SQL Server
7 3 (14.29%) Broadband
7 3 (14.29%) Blackberry Enterprise Server
7 3 (14.29%) Sage

1st Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 22 August 2014, IT jobs across the West Sussex region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) MS Exchange
2 3 (14.29%) Exchange Server 2010
2 3 (14.29%) Blackberry Enterprise Server
2 3 (14.29%) Exchange Server 2003
2 3 (14.29%) Exchange Server 2007
3 2 (9.52%) SAS
Applications
1 5 (23.81%) MS Excel
2 4 (19.05%) MS Office
Communications & Networking
1 5 (23.81%) Firewall
2 4 (19.05%) VPN
3 3 (14.29%) Broadband
3 3 (14.29%) DNS
3 3 (14.29%) DHCP
3 3 (14.29%) Cisco IOS
3 3 (14.29%) Wi-Fi
4 2 (9.52%) LAN
4 2 (9.52%) WAN
4 2 (9.52%) Unified Communications
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 2 (9.52%) Oracle Reports
General
1 2 (9.52%) Electronics
1 2 (9.52%) Telecoms
1 2 (9.52%) Finance
1 2 (9.52%) Aerospace
1 2 (9.52%) Military
Miscellaneous
1 4 (19.05%) Blackberry
2 3 (14.29%) iPad
2 3 (14.29%) iPhone
3 2 (9.52%) Computer Science
Operating Systems
1 18 (85.71%) Windows
2 10 (47.62%) Windows 7
3 5 (23.81%) Windows XP
4 4 (19.05%) Windows Vista
5 3 (14.29%) Windows 8
5 3 (14.29%) Windows Phone
5 3 (14.29%) Android
5 3 (14.29%) Windows Server 2008
5 3 (14.29%) Windows Server 2003
6 2 (9.52%) Windows 2000
Processes & Methodologies
1 6 (28.57%) ITIL
2 5 (23.81%) Service Management
3 2 (9.52%) Communications Security
3 2 (9.52%) Information Management
3 2 (9.52%) Incident Management
3 2 (9.52%) Project Management
3 2 (9.52%) ERP
3 2 (9.52%) Disaster Recovery
4 1 (4.76%) Service Delivery
Programming Languages
1 6 (28.57%) C
2 2 (9.52%) SQL
Qualifications
1 5 (23.81%) MCP
2 2 (9.52%) Degree
2 2 (9.52%) CCNA
2 2 (9.52%) Cisco Certification
2 2 (9.52%) Microsoft Certification
2 2 (9.52%) MCSE
2 2 (9.52%) MCSA
2 2 (9.52%) SC Cleared
2 2 (9.52%) Security Cleared
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 10 (47.62%) Active Directory
2 3 (14.29%) Terminal Server
Vendors
1 15 (71.43%) Microsoft
2 5 (23.81%) Cisco
3 4 (19.05%) Avaya
3 4 (19.05%) Citrix
4 3 (14.29%) Sage
4 3 (14.29%) Symantec
4 3 (14.29%) Sophos
4 3 (14.29%) Draytek
5 2 (9.52%) BT
5 2 (9.52%) HP
5 2 (9.52%) Oracle
Shoreham-By-Sea
Recruitment Revolution Limited
Salary: £20,000
Posted: 17 days ago