The statistics below represent IT jobs advertised across the Croydon region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
First Line Support Analyst
London / Croydon
Rank 31 36 31
Rank change year-on-year
+5 -5
Permanent jobs requiring a 1st Line Support Analyst 5 7 11
As % of all permanent IT jobs located in Croydon 2.59% 2.66% 5.73%
As % of the Job Titles category 2.70% 2.68% 5.95%
Number of salaries quoted 5 7 10
Median salary £23,500 £24,000 £24,000
Median salary % change year-on-year
-2.08% -
90% offered a salary of more than £19,200 £24,000 £23,800
10% offered a salary of more than £26,898 £24,000 £25,000
UK excluding London median salary £21,500 £20,750 £20,000
% change year-on-year
+3.61% +3.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
185 261 185
As % of all permanent IT jobs located in Croydon 95.85% 99.24% 96.35%
Number of salaries quoted 166 239 162
Median salary £47,500 £43,000 £39,000
Median salary % change year-on-year
+10.46% +10.25%
90% offered a salary of more than £22,500 £24,000 £24,000
10% offered a salary of more than £65,000 £55,000 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Analyst
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in Croydon

1st Line Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Croydon region.

1st Line Support Analyst Salary Trend in Croydon

1st Line Support Analyst Skill Set
Top 25 Related IT Skills in Croydon

For the 6 months to 22 January 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support Analyst in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
2 3 (60.00%) Windows Server
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Office 365
2 3 (60.00%) Active Directory
2 3 (60.00%) MS Excel
3 2 (40.00%) MS Exchange
3 2 (40.00%) Cisco
3 2 (40.00%) VMware
3 2 (40.00%) ITIL
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) Ticket Management
3 2 (40.00%) DBS Check
4 1 (20.00%) ITIL V3
4 1 (20.00%) MCTS
4 1 (20.00%) Problem Management
4 1 (20.00%) Time Management
4 1 (20.00%) MS Office
4 1 (20.00%) Linux
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) A+ Certification
4 1 (20.00%) Remedy

1st Line Support Analyst Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) MS Exchange
Applications
1 3 (60.00%) MS Excel
2 1 (20.00%) MS Office
Cloud Services
1 3 (60.00%) Office 365
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows Server
2 3 (60.00%) Windows Server 2008
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2012
4 1 (20.00%) Linux
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) Ticket Management
2 1 (20.00%) ITIL V3
2 1 (20.00%) Problem Management
2 1 (20.00%) Time Management
Qualifications
1 2 (40.00%) DBS Check
2 1 (20.00%) A+ Certification
2 1 (20.00%) MCTS
2 1 (20.00%) Microsoft Certification
System Software
1 3 (60.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 2 (40.00%) Cisco
2 2 (40.00%) VMware
3 1 (20.00%) Remedy