The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 41 32 52
Rank change year-on-year
-9 +20
Permanent jobs requiring a 1st Line Support Analyst 4 10 3
As % of all permanent IT jobs located in Croydon 1.50% 4.93% 1.04%
As % of the Job Titles category 1.52% 5.10% 1.05%
Number of salaries quoted 4 9 3
Average salary £24,000 £24,000 £23,250
Average salary % change year-on-year
- +3.22%
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
264 196 286
As % of all permanent IT jobs located in Croydon 99.25% 96.55% 98.96%
Number of salaries quoted 235 168 236
Average salary £44,000 £39,000 £44,000
Average salary % change year-on-year
+12.82% -11.36%
90% offered a salary of more than £25,000 £24,000 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Croydon

1st Line Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Croydon region.

1st Line Support Analyst Salary Trend in Croydon

1st Line Support Analyst
Top 12 Related IT Skills in Croydon

For the 6 months to 12 February 2016, IT jobs across the Croydon region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 8 (100.00%) Windows
1 8 (100.00%) Service Management
2 5 (62.50%) MS PowerPoint
2 5 (62.50%) MS Excel
3 3 (37.50%) MS Exchange
3 3 (37.50%) Microsoft
3 3 (37.50%) Active Directory
3 3 (37.50%) MS Office
3 3 (37.50%) ITIL
3 3 (37.50%) Windows 7
3 3 (37.50%) Skype for Business
3 3 (37.50%) ITIL V3

1st Line Support Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 12 February 2016, IT jobs across the Croydon region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Skype for Business
Applications
1 5 (62.50%) MS Excel
1 5 (62.50%) MS PowerPoint
2 3 (37.50%) MS Office
Operating Systems
1 8 (100.00%) Windows
2 3 (37.50%) Windows 7
Processes & Methodologies
1 8 (100.00%) Service Management
2 3 (37.50%) ITIL
2 3 (37.50%) ITIL V3
System Software
1 3 (37.50%) Active Directory
Vendors
1 3 (37.50%) Microsoft