The statistics below represent IT jobs advertised across the Croydon region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 26 38 43
Rank change year-on-year
+12 +5
Permanent jobs requiring a 1st Line Support Analyst 13 2 1
As % of all permanent IT jobs located in Croydon 5.86% 1.14% 0.47%
As % of the Job Titles category 5.88% 1.14% 0.48%
Number of salaries quoted 13 2 1
Median salary £22,000 £18,500 £25,250
Median salary % change year-on-year
+18.91% -26.73%
UK excluding London median salary £20,000 £20,500 £20,500
% change year-on-year
-2.43% -
1st Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
221 175 208
As % of all permanent IT jobs located in Croydon 99.55% 99.43% 98.58%
Number of salaries quoted 207 152 175
Median salary £40,000 £45,000 £47,500
Median salary % change year-on-year
-11.11% -5.26%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in Croydon

1st Line Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Croydon region.

1st Line Support Analyst Salary Trend in Croydon

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 23 July 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support Analyst in the job title.

1 21 (91.30%) Windows
2 18 (78.26%) Windows 7
2 18 (78.26%) MS Office
2 18 (78.26%) ITIL
2 18 (78.26%) Microsoft
2 18 (78.26%) Active Directory
3 16 (69.57%) MS Excel
4 13 (56.52%) ITIL Certification
5 5 (21.74%) Service Management
6 4 (17.39%) Retail
7 3 (13.04%) Asset Management
7 3 (13.04%) MS PowerPoint
7 3 (13.04%) Retalix
7 3 (13.04%) iPhone
7 3 (13.04%) Windows Server 2008
7 3 (13.04%) Windows 2000 Server
7 3 (13.04%) Wireless
7 3 (13.04%) SLA
7 3 (13.04%) Retek
7 3 (13.04%) Apple
7 3 (13.04%) Windows Server 2003
7 3 (13.04%) HP
7 3 (13.04%) Dell
7 3 (13.04%) Windows NT
7 3 (13.04%) SQL
7 3 (13.04%) SQL Server
7 3 (13.04%) iPad
7 3 (13.04%) Network Management
7 3 (13.04%) Apple iOS
7 3 (13.04%) Change Control

1st Line Support Analyst Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) MS Exchange
1 2 (8.70%) Skype for Business
Applications
1 18 (78.26%) MS Office
2 16 (69.57%) MS Excel
3 3 (13.04%) MS PowerPoint
Communications & Networking
1 3 (13.04%) Wireless
Database & Business Intelligence
1 3 (13.04%) SQL Server
General
1 4 (17.39%) Retail
Miscellaneous
1 3 (13.04%) iPad
1 3 (13.04%) iPhone
Operating Systems
1 21 (91.30%) Windows
2 18 (78.26%) Windows 7
3 3 (13.04%) Apple iOS
3 3 (13.04%) Windows 2000 Server
3 3 (13.04%) Windows NT
3 3 (13.04%) Windows Server 2003
3 3 (13.04%) Windows Server 2008
3 3 (13.04%) Windows Server 2012
Processes & Methodologies
1 18 (78.26%) ITIL
2 5 (21.74%) Service Management
3 3 (13.04%) Asset Management
3 3 (13.04%) Change Control
3 3 (13.04%) Mobile Device Management
3 3 (13.04%) Network Management
4 2 (8.70%) ITIL V3
Programming Languages
1 3 (13.04%) SQL
Qualifications
1 13 (56.52%) ITIL Certification
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 18 (78.26%) Active Directory
Vendors
1 18 (78.26%) Microsoft
2 3 (13.04%) Apple
2 3 (13.04%) Dell
2 3 (13.04%) HP
2 3 (13.04%) MobileIron
2 3 (13.04%) Retalix
2 3 (13.04%) Retek