The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank - 55 30
Permanent jobs requiring a Technical Support 0 1 7
As % of all permanent IT jobs located in Derby - 0.31% 3.37%
As % of the Job Titles category - 0.32% 3.55%
Number of salaries quoted 0 1 7
Average salary - £20,000 £29,000
Average salary % change year-on-year
- -31.03%
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Derbyshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Derby region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Derby
Permanent IT job ads with a match in the
Job Titles category
303 311 197
As % of all permanent IT jobs located in Derby 99.34% 95.99% 94.71%
Number of salaries quoted 264 245 178
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £55,000 £57,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Derby

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Derby region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Derby

Technical Support
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Derby region.

Technical Support Salary Trend in Derby

Technical Support
Top 30 Related IT Skills in Derby

For the 6 months to 4 August 2015, IT jobs across the Derby region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (100.00%) Windows
1 7 (100.00%) Windows Server 2008
2 5 (71.43%) Windows Server 2003
2 5 (71.43%) Active Directory
3 4 (57.14%) Microsoft
3 4 (57.14%) Firewall
4 3 (42.86%) Exchange Server 2010
4 3 (42.86%) DNS
4 3 (42.86%) SQL
4 3 (42.86%) SQL Server
4 3 (42.86%) MS Exchange
4 3 (42.86%) Windows Server 2012
5 2 (28.57%) Linux
5 2 (28.57%) MCSE
5 2 (28.57%) MS Excel
5 2 (28.57%) Windows XP
5 2 (28.57%) ITIL
5 2 (28.57%) TCP/IP
5 2 (28.57%) VPN
5 2 (28.57%) Microsoft Certification
5 2 (28.57%) Avaya
5 2 (28.57%) SC Cleared
5 2 (28.57%) Security Cleared
5 2 (28.57%) SQL Server 2008
5 2 (28.57%) Hyper-V
5 2 (28.57%) Manufacturing
5 2 (28.57%) Ubuntu
5 2 (28.57%) SQL Server 2005
5 2 (28.57%) Degree
6 1 (14.29%) Integration Testing

Technical Support
Top Related IT Skills in Derby by Category

For the 6 months to 4 August 2015, IT jobs across the Derby region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
1 3 (42.86%) Exchange Server 2010
2 1 (14.29%) Exchange Server 2013
2 1 (14.29%) Lync
Applications
1 2 (28.57%) MS Excel
Cloud Services
1 1 (14.29%) Microsoft Azure
1 1 (14.29%) Office 365
Communications & Networking
1 4 (57.14%) Firewall
2 3 (42.86%) DNS
3 2 (28.57%) TCP/IP
3 2 (28.57%) VPN
4 1 (14.29%) LAN
4 1 (14.29%) WAN
4 1 (14.29%) DHCP
Database & Business Intelligence
1 3 (42.86%) SQL Server
2 2 (28.57%) SQL Server 2005
2 2 (28.57%) SQL Server 2008
General
1 2 (28.57%) Manufacturing
Miscellaneous
1 1 (14.29%) Enterprise Software
Operating Systems
1 7 (100.00%) Windows
1 7 (100.00%) Windows Server 2008
2 5 (71.43%) Windows Server 2003
3 3 (42.86%) Windows Server 2012
4 2 (28.57%) Ubuntu
4 2 (28.57%) Linux
4 2 (28.57%) Windows XP
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) Disaster Recovery
2 1 (14.29%) Integration Testing
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 2 (28.57%) MCSE
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) Degree
1 2 (28.57%) SC Cleared
1 2 (28.57%) Security Cleared
System Software
1 5 (71.43%) Active Directory
2 2 (28.57%) Hyper-V
3 1 (14.29%) VMware Infrastructure
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Avaya
3 1 (14.29%) VMware