The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank - 37 50
Permanent jobs requiring a Technical Support 0 6 1
As % of all permanent IT jobs located in Derby - 2.83% 0.39%
As % of the Job Titles category - 2.87% 0.40%
Number of salaries quoted 0 6 1
Average salary - £32,500 £40,000
Average salary % change year-on-year
- -18.75%
UK excluding London average salary £29,000 £32,500 £30,000
% change year-on-year
-10.76% +8.33%
Technical Support
Derbyshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Derby region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Derby
Permanent IT job ads with a match in the
Job Titles category
317 209 253
As % of all permanent IT jobs located in Derby 97.54% 98.58% 98.44%
Number of salaries quoted 252 183 230
Average salary £35,690 £37,500 £40,000
Average salary % change year-on-year
-4.82% -6.25%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Derby

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Derby region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Derby

Technical Support
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Derby region.

Technical Support Salary Trend in Derby

Technical Support
Top 18 Related IT Skills in Derby

For the 6 months to 5 February 2016, IT jobs across the Derby region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (100.00%) Windows
2 3 (50.00%) MS Exchange
2 3 (50.00%) DHCP
2 3 (50.00%) Microsoft
2 3 (50.00%) Configuration Management
2 3 (50.00%) Service Management
2 3 (50.00%) Change Management
2 3 (50.00%) Data Management
2 3 (50.00%) CCTV
2 3 (50.00%) Degree
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Exchange Server 2010
2 3 (50.00%) Windows Server 2012
2 3 (50.00%) Driving Licence
2 3 (50.00%) Remote Desktop
2 3 (50.00%) Windows Server
2 3 (50.00%) ITIL
3 1 (16.67%) Active Directory

Technical Support
Top Related IT Skills in Derby by Category

For the 6 months to 5 February 2016, IT jobs across the Derby region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) Exchange Server 2010
1 3 (50.00%) MS Exchange
Communications & Networking
1 3 (50.00%) DHCP
1 3 (50.00%) Remote Desktop
Miscellaneous
1 3 (50.00%) CCTV
1 3 (50.00%) Driving Licence
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows Server
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) Change Management
1 3 (50.00%) Configuration Management
1 3 (50.00%) Data Management
1 3 (50.00%) ITIL
1 3 (50.00%) Service Management
Qualifications
1 3 (50.00%) Degree
System Software
1 1 (16.67%) Active Directory
Vendors
1 3 (50.00%) Microsoft