The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 46 39 45
Rank change year-on-year
-7 +6
Permanent jobs requiring a Technical Support 2 4 1
As % of all permanent IT jobs located in Derby 0.77% 1.52% 0.41%
As % of the Job Titles category 0.79% 1.57% 0.44%
Number of salaries quoted 2 3 1
Average salary £31,250 £29,000 £40,000
Average salary % change year-on-year
+7.75% -27.50%
UK excluding London average salary £29,000 £30,000 £29,000
% change year-on-year
-3.33% +3.44%
Technical Support
Derbyshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Derby region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Derby
Permanent IT job ads with a match in the
Job Titles category
254 255 227
As % of all permanent IT jobs located in Derby 98.07% 96.59% 93.80%
Number of salaries quoted 223 229 205
Average salary £37,500 £37,500 £45,000
Average salary % change year-on-year
- -16.66%
90% offered a salary of more than £24,150 £21,500 £27,500
10% offered a salary of more than £52,500 £82,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Derby

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Derby region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Derby

Technical Support
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Derby region.

Technical Support Salary Trend in Derby

Technical Support
Top 29 Related IT Skills in Derby

For the 6 months to 23 October 2014, IT jobs across the Derby region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) SQL Server
2 2 (66.67%) SQL Server 2008
2 2 (66.67%) SQL
2 2 (66.67%) Windows
2 2 (66.67%) Microsoft
3 1 (33.33%) Active Directory
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) MS Excel
3 1 (33.33%) TCP/IP
3 1 (33.33%) DNS
3 1 (33.33%) .NET
3 1 (33.33%) MFC
3 1 (33.33%) Oracle
3 1 (33.33%) ASP.NET
3 1 (33.33%) ITIL
3 1 (33.33%) C#
3 1 (33.33%) C++
3 1 (33.33%) SQL Server 2005
3 1 (33.33%) Dynamics NAV
3 1 (33.33%) French Language
3 1 (33.33%) WCF
3 1 (33.33%) SC Cleared
3 1 (33.33%) Security Cleared
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Enterprise Software
3 1 (33.33%) Oracle Database
3 1 (33.33%) Analytical Skills
3 1 (33.33%) Firewall
3 1 (33.33%) Manufacturing

Technical Support
Top Related IT Skills in Derby by Category

For the 6 months to 23 October 2014, IT jobs across the Derby region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Excel
Business Applications
1 1 (33.33%) Dynamics NAV
Communications & Networking
1 1 (33.33%) TCP/IP
1 1 (33.33%) DNS
1 1 (33.33%) Firewall
Database & Business Intelligence
1 3 (100.00%) SQL Server
2 2 (66.67%) SQL Server 2008
3 1 (33.33%) SQL Server 2005
3 1 (33.33%) Oracle Database
General
1 1 (33.33%) French Language
1 1 (33.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (33.33%) .NET
1 1 (33.33%) MFC
1 1 (33.33%) ASP.NET
1 1 (33.33%) WCF
Miscellaneous
1 1 (33.33%) Enterprise Software
1 1 (33.33%) Analytical Skills
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) ITIL
Programming Languages
1 2 (66.67%) SQL
2 1 (33.33%) C#
2 1 (33.33%) C++
Qualifications
1 1 (33.33%) SC Cleared
1 1 (33.33%) Security Cleared
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Oracle