The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Derbyshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 48 66 55
Rank change year-on-year
+18 -11
Permanent jobs requiring a Technical Support 9 3 2
As % of all permanent IT jobs located in Derbyshire 1.82% 0.56% 0.46%
As % of the Job Titles category 1.88% 0.58% 0.50%
Number of salaries quoted 9 3 2
Average salary £25,000 £32,500 £26,000
Average salary % change year-on-year
-23.07% +25.00%
90% offered a salary of more than £17,800 £22,500 £24,400
10% offered a salary of more than £35,000 £34,100 £27,600
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Derbyshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Derbyshire
Permanent IT job ads with a match in the
Job Titles category
478 520 403
As % of all permanent IT jobs located in Derbyshire 96.57% 97.20% 93.50%
Number of salaries quoted 365 427 352
Average salary £37,500 £37,500 £34,000
Average salary % change year-on-year
- +10.29%
90% offered a salary of more than £21,500 £24,000 £25,000
10% offered a salary of more than £60,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Derbyshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Derbyshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Derbyshire

Technical Support
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Derbyshire region.

Technical Support Salary Trend in Derbyshire

Technical Support
Salary Histogram in Derbyshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Derbyshire region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in Derbyshire

Technical Support
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Derbyshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derby +12 7 £27,500 -15.38%
Chesterfield - 1 £17,000 -
Technical Support
East Midlands

Technical Support
Top 30 Related IT Skills in Derbyshire

For the 6 months to 22 May 2015, IT jobs across the Derbyshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 16 (84.21%) Windows
2 10 (52.63%) Microsoft
2 10 (52.63%) Windows Server 2008
3 8 (42.11%) Active Directory
4 7 (36.84%) SQL Server
5 6 (31.58%) VPN
5 6 (31.58%) Firewall
5 6 (31.58%) Degree
5 6 (31.58%) Hyper-V
6 5 (26.32%) Windows Server 2012
6 5 (26.32%) Cisco
6 5 (26.32%) Windows Server 2003
6 5 (26.32%) MS Excel
6 5 (26.32%) SQL
6 5 (26.32%) MS Exchange
6 5 (26.32%) VoIP
7 4 (21.05%) WAN
7 4 (21.05%) LAN
7 4 (21.05%) ADSL
7 4 (21.05%) HND
7 4 (21.05%) DNS
7 4 (21.05%) Microsoft Certification
8 3 (15.79%) Disaster Recovery
8 3 (15.79%) Integration Testing
8 3 (15.79%) Windows XP
8 3 (15.79%) TCP/IP
8 3 (15.79%) Exchange Server 2010
8 3 (15.79%) SQL Server 2008
9 2 (10.53%) Lync
9 2 (10.53%) Unified Communications

Technical Support
Top Related IT Skills in Derbyshire by Category

For the 6 months to 22 May 2015, IT jobs across the Derbyshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (26.32%) MS Exchange
2 3 (15.79%) Exchange Server 2010
3 2 (10.53%) Lync
3 2 (10.53%) Exchange Server 2013
4 1 (5.26%) SharePoint
Applications
1 5 (26.32%) MS Excel
Cloud Services
1 1 (5.26%) Office 365
1 1 (5.26%) Microsoft Azure
Communications & Networking
1 6 (31.58%) VPN
1 6 (31.58%) Firewall
2 5 (26.32%) VoIP
3 4 (21.05%) WAN
3 4 (21.05%) LAN
3 4 (21.05%) ADSL
3 4 (21.05%) DNS
4 3 (15.79%) TCP/IP
5 2 (10.53%) Unified Communications
5 2 (10.53%) DHCP
6 1 (5.26%) SAN
6 1 (5.26%) Broadband
Database & Business Intelligence
1 7 (36.84%) SQL Server
2 3 (15.79%) SQL Server 2008
3 2 (10.53%) SQL Server 2005
4 1 (5.26%) SQL Server 2012
General
1 2 (10.53%) Manufacturing
Miscellaneous
1 1 (5.26%) Enterprise Software
Operating Systems
1 16 (84.21%) Windows
2 10 (52.63%) Windows Server 2008
3 5 (26.32%) Windows Server 2012
3 5 (26.32%) Windows Server 2003
4 3 (15.79%) Windows XP
5 2 (10.53%) Linux
5 2 (10.53%) Ubuntu
Processes & Methodologies
1 3 (15.79%) Disaster Recovery
1 3 (15.79%) Integration Testing
2 2 (10.53%) Application Performance Management
2 2 (10.53%) ITIL
2 2 (10.53%) Project Management
2 2 (10.53%) Performance Management
Programming Languages
1 5 (26.32%) SQL
Qualifications
1 6 (31.58%) Degree
2 4 (21.05%) HND
2 4 (21.05%) Microsoft Certification
3 2 (10.53%) MCSE
3 2 (10.53%) SC Cleared
3 2 (10.53%) Security Cleared
System Software
1 8 (42.11%) Active Directory
2 6 (31.58%) Hyper-V
3 2 (10.53%) VMware Infrastructure
Vendors
1 10 (52.63%) Microsoft
2 5 (26.32%) Cisco
3 2 (10.53%) Avaya
3 2 (10.53%) VMware
4 1 (5.26%) Dell