The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Derbyshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 56 45 59
Rank change year-on-year
-11 +14
Permanent jobs requiring a 2nd Line Support 3 3 3
As % of all permanent IT jobs located in Derbyshire 0.66% 0.78% 0.69%
As % of the Job Titles category 0.69% 0.82% 0.73%
Number of salaries quoted 0 3 2
Average salary - £22,000 £21,250
Average salary % change year-on-year
- +3.52%
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Derbyshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Derbyshire
Permanent IT job ads with a match in the
Job Titles category
436 364 411
As % of all permanent IT jobs located in Derbyshire 96.46% 94.55% 94.70%
Number of salaries quoted 342 288 364
Average salary £38,000 £37,500 £40,000
Average salary % change year-on-year
+1.33% -6.25%
90% offered a salary of more than £23,500 £25,000 £21,000
10% offered a salary of more than £52,500 £80,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Derbyshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Derbyshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Derbyshire

2nd Line Support
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Derbyshire region.

2nd Line Support Salary Trend in Derbyshire

2nd Line Support
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Derbyshire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derby -13 3 - -
2nd Line Support
East Midlands

2nd Line Support
Top 27 Related IT Skills in Derbyshire

For the 6 months to 17 September 2014, IT jobs across the Derbyshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Windows
2 4 (80.00%) SQL
2 4 (80.00%) MS Office
2 4 (80.00%) TCP/IP
2 4 (80.00%) DNS
2 4 (80.00%) Microsoft
2 4 (80.00%) Active Directory
2 4 (80.00%) Windows Server 2003
2 4 (80.00%) Windows Server 2008
3 3 (60.00%) DHCP
3 3 (60.00%) Microsoft Certification
3 3 (60.00%) VMware
4 1 (20.00%) SQL Server
4 1 (20.00%) ITIL
4 1 (20.00%) IBM Notes
4 1 (20.00%) Lotus Domino
4 1 (20.00%) Windows XP
4 1 (20.00%) MS Exchange
4 1 (20.00%) Lotus
4 1 (20.00%) Firewall
4 1 (20.00%) Manufacturing
4 1 (20.00%) SQL Server 2005
4 1 (20.00%) FMCG
4 1 (20.00%) SQL Server 2008
4 1 (20.00%) Quickr
4 1 (20.00%) Lync
4 1 (20.00%) Office 365

2nd Line Support
Top Related IT Skills in Derbyshire by Category

For the 6 months to 17 September 2014, IT jobs across the Derbyshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) IBM Notes
1 1 (20.00%) Lotus Domino
1 1 (20.00%) MS Exchange
1 1 (20.00%) Quickr
1 1 (20.00%) Lync
Applications
1 4 (80.00%) MS Office
Cloud Services
1 1 (20.00%) Office 365
Communications & Networking
1 4 (80.00%) TCP/IP
1 4 (80.00%) DNS
2 3 (60.00%) DHCP
3 1 (20.00%) Firewall
Database & Business Intelligence
1 1 (20.00%) SQL Server
1 1 (20.00%) SQL Server 2005
1 1 (20.00%) SQL Server 2008
General
1 1 (20.00%) Manufacturing
Miscellaneous
1 1 (20.00%) FMCG
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows Server 2003
2 4 (80.00%) Windows Server 2008
3 1 (20.00%) Windows XP
Processes & Methodologies
1 1 (20.00%) ITIL
Programming Languages
1 4 (80.00%) SQL
Qualifications
1 3 (60.00%) Microsoft Certification
System Software
1 4 (80.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 3 (60.00%) VMware
3 1 (20.00%) Lotus