The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 151 136 137
Rank change year-on-year
-15 +1
Permanent jobs requiring a 2nd Line Support 26 42 40
As % of all permanent IT jobs located in the East Midlands 0.71% 1.12% 1.25%
As % of the Job Titles category 0.74% 1.15% 1.31%
Number of salaries quoted 21 34 36
Average salary £24,000 £23,000 £22,500
Average salary % change year-on-year
+4.34% +2.22%
90% offered a salary of more than £19,000 £20,000 £19,500
10% offered a salary of more than £40,000 £28,400 £27,000
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3509 3637 3055
As % of all permanent IT jobs located in the East Midlands 96.22% 96.73% 95.47%
Number of salaries quoted 2895 3043 2602
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £23,500 £23,500 £24,775
10% offered a salary of more than £55,648 £52,500 £50,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 31 July 2015.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -13 9 £25,000 +11.11% 2
Derbyshire -4 7 £25,000 - 1
Nottinghamshire -6 6 £22,000 +7.31% 2
Leicestershire +9 3 £21,500 -10.41% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 July 2015, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 41 (62.12%) Windows
2 36 (54.55%) Microsoft
3 34 (51.52%) Active Directory
4 18 (27.27%) VMware
5 14 (21.21%) ITIL
5 14 (21.21%) MS Excel
5 14 (21.21%) MS Exchange
6 13 (19.70%) MCP
6 13 (19.70%) SQL
6 13 (19.70%) Citrix
7 12 (18.18%) SQL Server
7 12 (18.18%) MS Office
8 11 (16.67%) Microsoft Certification
8 11 (16.67%) Cisco
9 10 (15.15%) IP Telephony
9 10 (15.15%) Windows 7
10 9 (13.64%) Hyper-V
10 9 (13.64%) Linux
11 8 (12.12%) TCP/IP
11 8 (12.12%) SLA
12 7 (10.61%) SAN
12 7 (10.61%) DNS
12 7 (10.61%) Degree
12 7 (10.61%) Windows Server 2008
12 7 (10.61%) Analytical Skills
13 6 (9.09%) VMware Infrastructure
13 6 (9.09%) Service Delivery
13 6 (9.09%) DameWare
13 6 (9.09%) DHCP
13 6 (9.09%) UNIX

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (21.21%) MS Exchange
2 4 (6.06%) SharePoint
3 2 (3.03%) Exchange Server 2013
3 2 (3.03%) Lync
3 2 (3.03%) Exchange Server 2010
4 1 (1.52%) SharePoint 2013
4 1 (1.52%) Apache
4 1 (1.52%) Tomcat
4 1 (1.52%) Blackberry Enterprise Server
4 1 (1.52%) Exchange Server 2003
4 1 (1.52%) Exchange Server 2007
4 1 (1.52%) Apache Solr
Applications
1 14 (21.21%) MS Excel
2 12 (18.18%) MS Office
3 4 (6.06%) MS PowerPoint
4 1 (1.52%) MS Project
4 1 (1.52%) MS Visio
4 1 (1.52%) Acrobat
Business Applications
1 1 (1.52%) Summit
Cloud Services
1 2 (3.03%) Office 365
Communications & Networking
1 10 (15.15%) IP Telephony
2 8 (12.12%) TCP/IP
3 7 (10.61%) DNS
3 7 (10.61%) SAN
4 6 (9.09%) DHCP
5 5 (7.58%) Internet
6 4 (6.06%) VoIP
7 3 (4.55%) WAN
7 3 (4.55%) LAN
7 3 (4.55%) PBX
7 3 (4.55%) Firewall
7 3 (4.55%) VLAN
8 1 (1.52%) iSCSI
8 1 (1.52%) Unified Communications
8 1 (1.52%) VPN
8 1 (1.52%) Wireless
Database & Business Intelligence
1 12 (18.18%) SQL Server
2 3 (4.55%) SQL Server Integration Services
3 2 (3.03%) SQL Server 2008
3 2 (3.03%) MS Access
3 2 (3.03%) MySQL
4 1 (1.52%) SQL Server 2005
4 1 (1.52%) SQL Server 2012
4 1 (1.52%) Relational Database
General
1 4 (6.06%) Finance
1 4 (6.06%) Retail
2 3 (4.55%) Telecoms
3 2 (3.03%) Law
4 1 (1.52%) Manufacturing
4 1 (1.52%) Games
Libraries, Frameworks & Software Standards
1 5 (7.58%) .NET
2 4 (6.06%) ASP.NET
3 1 (1.52%) Servlets
Miscellaneous
1 7 (10.61%) Analytical Skills
2 3 (4.55%) Handset
3 2 (3.03%) Clustering
3 2 (3.03%) Computer Science
4 1 (1.52%) Video Conferencing
4 1 (1.52%) BYOD
4 1 (1.52%) Data Centre
4 1 (1.52%) PDA
4 1 (1.52%) Blackberry
4 1 (1.52%) Mainframe
Operating Systems
1 41 (62.12%) Windows
2 10 (15.15%) Windows 7
3 9 (13.64%) Linux
4 7 (10.61%) Windows Server 2008
5 6 (9.09%) Windows Server 2003
5 6 (9.09%) UNIX
6 5 (7.58%) Windows XP
7 3 (4.55%) Android
8 2 (3.03%) Windows 8
9 1 (1.52%) Windows Server 2012
9 1 (1.52%) CentOS
9 1 (1.52%) Windows 2000
Processes & Methodologies
1 14 (21.21%) ITIL
2 6 (9.09%) Service Delivery
3 4 (6.06%) Disaster Recovery
3 4 (6.06%) Mentoring
4 3 (4.55%) Incident Management
4 3 (4.55%) Change Management
4 3 (4.55%) ETL
4 3 (4.55%) Service Management
5 1 (1.52%) E-Commerce
5 1 (1.52%) Workflow
5 1 (1.52%) Time Management
5 1 (1.52%) Software Deployment
Programming Languages
1 13 (19.70%) SQL
2 5 (7.58%) Java
3 3 (4.55%) T-SQL
Qualifications
1 13 (19.70%) MCP
2 11 (16.67%) Microsoft Certification
3 7 (10.61%) Degree
4 6 (9.09%) Cisco Certification
5 5 (7.58%) MCSA
6 4 (6.06%) MCSE
6 4 (6.06%) CCNA
7 2 (3.03%) A+ Certification
7 2 (3.03%) ITIL Certification
7 2 (3.03%) SC Cleared
7 2 (3.03%) Security Cleared
7 2 (3.03%) MCDST
7 2 (3.03%) MCTS
7 2 (3.03%) CCNP
8 1 (1.52%) CNA
8 1 (1.52%) CNE
8 1 (1.52%) Novell Certification
8 1 (1.52%) MCITP
8 1 (1.52%) RHCT
Quality Assurance & Compliance
1 8 (12.12%) SLA
System Software
1 34 (51.52%) Active Directory
2 9 (13.64%) Hyper-V
3 6 (9.09%) VMware Infrastructure
4 4 (6.06%) XenServer
4 4 (6.06%) vSphere
5 3 (4.55%) XenApp
6 2 (3.03%) Firmware
6 2 (3.03%) Veritas Volume Manager
6 2 (3.03%) Veritas Cluster Server
7 1 (1.52%) VMware ESXi
Systems Management
1 6 (9.09%) MAILsweeper
1 6 (9.09%) DameWare
2 2 (3.03%) SCCM
3 1 (1.52%) XenMobile
3 1 (1.52%) Backup Exec
3 1 (1.52%) Norton AntiVirus
Vendors
1 36 (54.55%) Microsoft
2 18 (27.27%) VMware
3 13 (19.70%) Citrix
4 11 (16.67%) Cisco
5 3 (4.55%) Mitel
6 2 (3.03%) Symantec
6 2 (3.03%) Remedy
6 2 (3.03%) McAfee
7 1 (1.52%) Sophos
7 1 (1.52%) Avaya
7 1 (1.52%) NetApp
7 1 (1.52%) Red Hat
7 1 (1.52%) Apple
7 1 (1.52%) Altiris
7 1 (1.52%) Computacenter
7 1 (1.52%) Google
7 1 (1.52%) hybris
7 1 (1.52%) F5
7 1 (1.52%) Adobe
7 1 (1.52%) EMC
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Salary: £24000 - £28000 per annum + Benefits
Posted: 1 hour ago
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Salary: £26000.00 per annum
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Salary: From £20,000 to £30,000 per annum
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