The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Second Line Support
Rank 152 136 169
Rank change year-on-year
-16 +33
Permanent jobs requiring a 2nd Line Support 31 43 30
As % of all permanent IT jobs located in the East Midlands 0.97% 1.17% 0.78%
As % of the Job Titles category 1.00% 1.21% 0.80%
Number of salaries quoted 26 40 24
Average salary £25,000 £25,000 £23,500
Average salary % change year-on-year
- +6.38%
90% offered a salary of more than £21,500 £21,500 £22,000
10% offered a salary of more than £40,000 £29,000 £25,850
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3106 3561 3744
As % of all permanent IT jobs located in the East Midlands 97.12% 97.03% 97.45%
Number of salaries quoted 2532 2931 3086
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,000 £24,500 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 29 April 2016.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +6 11 £25,000 -5.66% 1
Northamptonshire 0 9 £40,000 +70.21%
Nottinghamshire +4 8 £22,250 -15.23%
Leicestershire +8 7 £21,750 -13.00%
Lincolnshire +1 2 £26,750 +24.41% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 April 2016, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 49 (66.22%) Windows
2 40 (54.05%) Microsoft
3 26 (35.14%) Windows Server
3 26 (35.14%) Active Directory
4 23 (31.08%) MS Office
5 19 (25.68%) Microsoft Certification
6 18 (24.32%) ITIL
7 16 (21.62%) MS Excel
7 16 (21.62%) Citrix
7 16 (21.62%) Hyper-V
8 15 (20.27%) MS Exchange
8 15 (20.27%) MCP
9 14 (18.92%) SQL
9 14 (18.92%) SLA
10 13 (17.57%) DNS
10 13 (17.57%) DHCP
10 13 (17.57%) .NET
10 13 (17.57%) Degree
11 12 (16.22%) Disaster Recovery
11 12 (16.22%) SQL Server
11 12 (16.22%) SAN
12 11 (14.86%) Windows 7
12 11 (14.86%) Exchange Server 2010
13 10 (13.51%) Incident Management
13 10 (13.51%) Linux
13 10 (13.51%) MCSA
13 10 (13.51%) Windows XP
14 9 (12.16%) MCSE
14 9 (12.16%) ASP.NET
14 9 (12.16%) Windows Server 2008

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 29 April 2016, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (20.27%) MS Exchange
2 11 (14.86%) Exchange Server 2010
3 7 (9.46%) Exchange Server 2013
4 3 (4.05%) Blackberry Enterprise Server
4 3 (4.05%) Exchange Server 2003
4 3 (4.05%) Exchange Server 2007
4 3 (4.05%) IBM Notes
4 3 (4.05%) IIS
4 3 (4.05%) SharePoint
4 3 (4.05%) SharePoint 2013
Applications
1 23 (31.08%) MS Office
2 16 (21.62%) MS Excel
Cloud Services
1 6 (8.11%) Office 365
Communications & Networking
1 13 (17.57%) DHCP
1 13 (17.57%) DNS
2 12 (16.22%) SAN
3 8 (10.81%) LAN
4 7 (9.46%) TCP/IP
4 7 (9.46%) WAN
5 6 (8.11%) VoIP
6 5 (6.76%) Firewall
7 4 (5.41%) Broadband
7 4 (5.41%) Internet
7 4 (5.41%) Junos
7 4 (5.41%) Remote Desktop
8 3 (4.05%) VPN
9 1 (1.35%) IP Telephony
9 1 (1.35%) VLAN
9 1 (1.35%) WLAN
Database & Business Intelligence
1 12 (16.22%) SQL Server
2 2 (2.70%) SQL Server 2008
3 1 (1.35%) MS Access
3 1 (1.35%) SQL Server 2012
General
1 5 (6.76%) Telecoms
2 3 (4.05%) Banking
2 3 (4.05%) Finance
2 3 (4.05%) International Banking
3 2 (2.70%) Manufacturing
3 2 (2.70%) Marketing
4 1 (1.35%) Law
4 1 (1.35%) Legal
4 1 (1.35%) Retail
Libraries, Frameworks & Software Standards
1 13 (17.57%) .NET
2 9 (12.16%) ASP.NET
3 3 (4.05%) HTML
4 2 (2.70%) XML
5 1 (1.35%) CSS
5 1 (1.35%) Web Services
5 1 (1.35%) X-Windows
Miscellaneous
1 6 (8.11%) Mainframe
2 4 (5.41%) Analytical Skills
2 4 (5.41%) Driving Licence
3 3 (4.05%) Blackberry
4 2 (2.70%) Health Informatics
4 2 (2.70%) Informatics
4 2 (2.70%) Xbox
5 1 (1.35%) CMDB
5 1 (1.35%) Computer Science
5 1 (1.35%) Mathematics
Operating Systems
1 49 (66.22%) Windows
2 26 (35.14%) Windows Server
3 11 (14.86%) Windows 7
4 10 (13.51%) Linux
4 10 (13.51%) Windows XP
5 9 (12.16%) Windows Server 2008
5 9 (12.16%) Windows Server 2012
6 8 (10.81%) Windows 8
7 7 (9.46%) Unix
8 4 (5.41%) Apple iOS
8 4 (5.41%) Windows Server 2003
9 3 (4.05%) Windows 10
10 2 (2.70%) Windows 2000
11 1 (1.35%) Mac OS X
11 1 (1.35%) Windows Vista
Processes & Methodologies
1 18 (24.32%) ITIL
2 12 (16.22%) Disaster Recovery
3 10 (13.51%) Incident Management
4 8 (10.81%) Mentoring
4 8 (10.81%) Server Virtualisation
5 4 (5.41%) OO
6 3 (4.05%) Continuous Improvement
6 3 (4.05%) Data Protection
6 3 (4.05%) ERP
6 3 (4.05%) Migration
6 3 (4.05%) Mobile Device Management
7 2 (2.70%) Logistics
7 2 (2.70%) Resource Management
8 1 (1.35%) CRM
8 1 (1.35%) Facilities Management
8 1 (1.35%) Service Management
8 1 (1.35%) Ticket Management
8 1 (1.35%) Web Development
Programming Languages
1 14 (18.92%) SQL
2 8 (10.81%) C#
3 7 (9.46%) VBScript
4 4 (5.41%) Java
4 4 (5.41%) VB
5 3 (4.05%) PowerShell
5 3 (4.05%) VB.NET
6 2 (2.70%) JavaScript
6 2 (2.70%) VB6
7 1 (1.35%) FoxPro (VFP)
7 1 (1.35%) Python
Qualifications
1 19 (25.68%) Microsoft Certification
2 15 (20.27%) MCP
3 13 (17.57%) Degree
4 10 (13.51%) MCSA
5 9 (12.16%) MCSE
6 5 (6.76%) MCITP
7 4 (5.41%) ITIL Certification
8 2 (2.70%) A+ Certification
8 2 (2.70%) MCTS
9 1 (1.35%) ACMT
9 1 (1.35%) CCNA
9 1 (1.35%) Cisco Certification
9 1 (1.35%) HND
9 1 (1.35%) SC Cleared
9 1 (1.35%) Security Cleared
Quality Assurance & Compliance
1 14 (18.92%) SLA
2 1 (1.35%) ISO/IEC 27001
System Software
1 26 (35.14%) Active Directory
2 16 (21.62%) Hyper-V
3 8 (10.81%) XenServer
4 7 (9.46%) VMware Infrastructure
5 4 (5.41%) VMware ESXi
5 4 (5.41%) vSphere
6 3 (4.05%) XenDesktop
Systems Management
1 1 (1.35%) SCCM
1 1 (1.35%) SCOM
1 1 (1.35%) WSUS
Vendors
1 40 (54.05%) Microsoft
2 16 (21.62%) Citrix
3 9 (12.16%) VMware
4 6 (8.11%) Computacenter
4 6 (8.11%) Remedy
5 5 (6.76%) EMC
5 5 (6.76%) F5
5 5 (6.76%) Intel Security
6 4 (5.41%) Cisco
6 4 (5.41%) Oracle
7 3 (4.05%) HP
7 3 (4.05%) LANDesk
7 3 (4.05%) Lotus
7 3 (4.05%) MobileIron
8 2 (2.70%) Mitel
9 1 (1.35%) Apple
9 1 (1.35%) Avaya
9 1 (1.35%) SonicWALL
Chesterfield, Derbyshire
Go IT Recruitment Ltd
Salary: From £20,000 to £24,000 per annum + excellent benefits
Posted: 3 days ago