The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 150 156 158
Rank change year-on-year
+6 +2
Permanent jobs requiring a 2nd Line Support 39 25 15
As % of all permanent IT jobs located in the East Midlands 1.06% 0.65% 0.49%
As % of the Job Titles category 1.10% 0.68% 0.51%
Number of salaries quoted 37 18 15
Average salary £25,000 £23,500 £25,000
Average salary % change year-on-year
+6.38% -6.00%
90% offered a salary of more than £21,500 £22,000 £20,700
10% offered a salary of more than £29,300 £27,950 £25,600
UK excluding London average salary £25,000 £24,250 £24,500
% change year-on-year
+3.09% -1.02%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3535 3663 2958
As % of all permanent IT jobs located in the East Midlands 96.27% 95.49% 95.67%
Number of salaries quoted 2906 3020 2523
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,215
10% offered a salary of more than £55,000 £51,850 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 4 May 2015.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +1 18 £23,500 -
Nottinghamshire +6 10 £26,250 +5.00% 1
Leicestershire +23 6 £25,000 -
Derbyshire +13 3 £26,500 +20.45%
Lincolnshire -4 3 £21,500 -2.27%
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 4 May 2015, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 72 (75.00%) Windows
2 62 (64.58%) Active Directory
3 52 (54.17%) Microsoft
4 27 (28.13%) TCP/IP
5 25 (26.04%) ITIL
5 25 (26.04%) VMware
6 24 (25.00%) SQL
7 23 (23.96%) MS Office
8 22 (22.92%) MS Exchange
9 21 (21.88%) Windows XP
9 21 (21.88%) Windows 7
10 19 (19.79%) MS Excel
11 16 (16.67%) Windows Server 2003
11 16 (16.67%) SQL Server
12 15 (15.63%) DNS
12 15 (15.63%) Citrix
13 14 (14.58%) DHCP
13 14 (14.58%) Hyper-V
14 13 (13.54%) Linux
15 12 (12.50%) MCP
15 12 (12.50%) Firewall
16 11 (11.46%) Windows Server 2008
16 11 (11.46%) Cisco
17 10 (10.42%) Microsoft Certification
17 10 (10.42%) Finance
17 10 (10.42%) Internet
18 9 (9.38%) SLA
18 9 (9.38%) UNIX
18 9 (9.38%) VMware Infrastructure
18 9 (9.38%) Windows Server 2012

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 4 May 2015, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (22.92%) MS Exchange
2 8 (8.33%) Apache
2 8 (8.33%) Tomcat
3 7 (7.29%) Lync
4 5 (5.21%) SharePoint
5 4 (4.17%) IIS
5 4 (4.17%) IBM Notes
6 3 (3.13%) Exchange Server 2010
7 2 (2.08%) Apache Solr
7 2 (2.08%) Exchange Server 2003
7 2 (2.08%) Exchange Server 2007
8 1 (1.04%) SharePoint 2013
8 1 (1.04%) Exchange Server 2013
Applications
1 23 (23.96%) MS Office
2 19 (19.79%) MS Excel
3 4 (4.17%) MS PowerPoint
4 2 (2.08%) Acrobat
Cloud Services
1 5 (5.21%) Office 365
2 2 (2.08%) Cloud Computing
3 1 (1.04%) Microsoft Azure
3 1 (1.04%) Amazon AWS
Communications & Networking
1 27 (28.13%) TCP/IP
2 15 (15.63%) DNS
3 14 (14.58%) DHCP
4 12 (12.50%) Firewall
5 10 (10.42%) Internet
6 8 (8.33%) IP Telephony
7 7 (7.29%) PBX
8 6 (6.25%) ADSL
8 6 (6.25%) Broadband
8 6 (6.25%) LAN
8 6 (6.25%) WAN
9 5 (5.21%) SAN
9 5 (5.21%) VoIP
9 5 (5.21%) VPN
10 3 (3.13%) VLAN
11 1 (1.04%) Wireless
11 1 (1.04%) SMTP
11 1 (1.04%) NAS
11 1 (1.04%) iSCSI
11 1 (1.04%) Unified Communications
Database & Business Intelligence
1 16 (16.67%) SQL Server
2 3 (3.13%) SQL Server Integration Services
3 2 (2.08%) Relational Database
3 2 (2.08%) SQL Server 2008
3 2 (2.08%) MySQL
4 1 (1.04%) SQL Server 2005
4 1 (1.04%) Crystal Reports
4 1 (1.04%) SQL Server 2012
Development Applications
1 2 (2.08%) Eclipse
General
1 10 (10.42%) Finance
2 8 (8.33%) Telecoms
2 8 (8.33%) Retail
3 1 (1.04%) Law
3 1 (1.04%) Manufacturing
3 1 (1.04%) Games
Libraries, Frameworks & Software Standards
1 5 (5.21%) .NET
2 2 (2.08%) Servlets
3 1 (1.04%) WAP
3 1 (1.04%) ASP.NET
Miscellaneous
1 5 (5.21%) Analytical Skills
2 3 (3.13%) PDA
2 3 (3.13%) Enterprise Software
3 2 (2.08%) Computer Science
3 2 (2.08%) Clustering
3 2 (2.08%) Handset
4 1 (1.04%) Blackberry
4 1 (1.04%) Smartphone
4 1 (1.04%) iPhone
4 1 (1.04%) Video Conferencing
Operating Systems
1 72 (75.00%) Windows
2 21 (21.88%) Windows XP
2 21 (21.88%) Windows 7
3 16 (16.67%) Windows Server 2003
4 13 (13.54%) Linux
5 11 (11.46%) Windows Server 2008
6 9 (9.38%) UNIX
6 9 (9.38%) Windows Server 2012
7 8 (8.33%) Windows 8
8 6 (6.25%) Solaris
9 2 (2.08%) Android
9 2 (2.08%) CentOS
10 1 (1.04%) Mac OS X
10 1 (1.04%) Windows 2000
10 1 (1.04%) Windows NT
10 1 (1.04%) Windows Vista
Processes & Methodologies
1 25 (26.04%) ITIL
2 6 (6.25%) Disaster Recovery
2 6 (6.25%) Service Delivery
3 4 (4.17%) Mentoring
4 3 (3.13%) Change Management
4 3 (3.13%) Service Management
4 3 (3.13%) ETL
4 3 (3.13%) Time Management
5 2 (2.08%) E-Commerce
5 2 (2.08%) Software Testing
6 1 (1.04%) Workflow
6 1 (1.04%) ERP
6 1 (1.04%) User Acceptance Testing
6 1 (1.04%) Incident Management
6 1 (1.04%) Infrastructure Management
6 1 (1.04%) Network Monitoring
Programming Languages
1 24 (25.00%) SQL
2 5 (5.21%) Java
3 3 (3.13%) T-SQL
4 1 (1.04%) Python
4 1 (1.04%) C#
4 1 (1.04%) VBScript
4 1 (1.04%) VB
4 1 (1.04%) VB.NET
Qualifications
1 12 (12.50%) MCP
2 10 (10.42%) Microsoft Certification
3 8 (8.33%) Degree
4 6 (6.25%) Cisco Certification
4 6 (6.25%) MCSA
5 5 (5.21%) CCNA
6 4 (4.17%) MCSE
7 2 (2.08%) SC Cleared
7 2 (2.08%) Security Cleared
7 2 (2.08%) A+ Certification
7 2 (2.08%) ITIL Certification
7 2 (2.08%) CCNP
7 2 (2.08%) MCDST
8 1 (1.04%) RHCT
8 1 (1.04%) MCTS
8 1 (1.04%) MCITP
8 1 (1.04%) CNA
8 1 (1.04%) CNE
8 1 (1.04%) Novell Certification
Quality Assurance & Compliance
1 9 (9.38%) SLA
System Software
1 62 (64.58%) Active Directory
2 14 (14.58%) Hyper-V
3 9 (9.38%) VMware Infrastructure
4 4 (4.17%) vSphere
4 4 (4.17%) XenApp
5 3 (3.13%) VMware Workstation
6 2 (2.08%) VMware ESXi
6 2 (2.08%) Veritas Volume Manager
6 2 (2.08%) Veritas Cluster Server
6 2 (2.08%) Firmware
6 2 (2.08%) Terminal Services
7 1 (1.04%) XenServer
Systems Management
1 7 (7.29%) DameWare
1 7 (7.29%) MAILsweeper
2 1 (1.04%) Norton AntiVirus
2 1 (1.04%) NetBackup
2 1 (1.04%) Backup Exec
2 1 (1.04%) WSUS
2 1 (1.04%) SCCM
2 1 (1.04%) SCOM
Vendors
1 52 (54.17%) Microsoft
2 25 (26.04%) VMware
3 15 (15.63%) Citrix
4 11 (11.46%) Cisco
5 8 (8.33%) Oracle
6 6 (6.25%) EMC
7 4 (4.17%) hybris
7 4 (4.17%) Lotus
8 3 (3.13%) Mitel
9 2 (2.08%) Red Hat
9 2 (2.08%) NetApp
9 2 (2.08%) Adobe
9 2 (2.08%) Symantec
10 1 (1.04%) Remedy
10 1 (1.04%) McAfee
10 1 (1.04%) Sophos
10 1 (1.04%) Avaya
10 1 (1.04%) Apple
Mansfield, Nottinghamshire
Senitor Associates
Salary: £14000 - £20000 per annum + Company Bonus
Posted: 5 days ago