The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Second Line Support
England / East Midlands
Rank 138 130 114
Rank change year-on-year
-8 -16
Permanent jobs requiring a 2nd Line Support 24 45 57
As % of all permanent IT jobs located in the East Midlands 0.83% 1.41% 1.76%
As % of the Job Titles category 0.85% 1.45% 1.82%
Number of salaries quoted 17 37 49
Median salary £25,000 £24,000 £23,750
Median salary % change year-on-year
+4.16% +1.05%
90% offered a salary of more than £22,500 £21,300 £20,000
10% offered a salary of more than £34,000 £27,500 £29,000
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2811 3097 3136
As % of all permanent IT jobs located in the East Midlands 96.70% 97.33% 96.94%
Number of salaries quoted 2318 2428 2603
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £60,000 £55,000 £52,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -4 8 £23,000 +4.54% 1
Northamptonshire -7 8 £24,000 -7.69% 5
Leicestershire -11 5 £34,000 +41.66% 1
Derbyshire +18 2 £25,000 +12.35% 1
Lincolnshire -11 1 £28,000 +33.33%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 16 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 42 (70.00%) Windows
2 24 (40.00%) Active Directory
3 18 (30.00%) Microsoft
4 17 (28.33%) VMware
5 16 (26.67%) Windows 7
5 16 (26.67%) SQL
6 15 (25.00%) Citrix
7 14 (23.33%) MS Excel
8 13 (21.67%) LAN
8 13 (21.67%) WAN
9 12 (20.00%) ITIL
10 11 (18.33%) Windows Server
10 11 (18.33%) SLA
10 11 (18.33%) Cisco
10 11 (18.33%) Wireless
11 10 (16.67%) MS Exchange
11 10 (16.67%) MS Office
12 9 (15.00%) SQL Server
12 9 (15.00%) Linux
13 7 (11.67%) Windows 10
13 7 (11.67%) Unix
13 7 (11.67%) Exchange Server 2010
13 7 (11.67%) Office 365
14 6 (10.00%) Problem Management
14 6 (10.00%) Windows Server 2008
14 6 (10.00%) Change Management
14 6 (10.00%) Firewall
14 6 (10.00%) IIS
15 5 (8.33%) Management Information System
15 5 (8.33%) Line Management

2nd Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.67%) MS Exchange
2 7 (11.67%) Exchange Server 2010
3 6 (10.00%) IIS
4 2 (3.33%) Exchange Server 2013
4 2 (3.33%) IBM Notes
4 2 (3.33%) SharePoint
Applications
1 14 (23.33%) MS Excel
2 10 (16.67%) MS Office
Business Applications
1 2 (3.33%) Dynamics CRM
2 1 (1.67%) Northgate Housing
Cloud Services
1 7 (11.67%) Office 365
Communications & Networking
1 13 (21.67%) LAN
1 13 (21.67%) WAN
2 11 (18.33%) Wireless
3 6 (10.00%) Firewall
4 4 (6.67%) TCP/IP
4 4 (6.67%) Wi-Fi
5 3 (5.00%) Remote Desktop
5 3 (5.00%) VoIP
6 2 (3.33%) MPLS
6 2 (3.33%) SNMP
6 2 (3.33%) Unified Communications
7 1 (1.67%) Cisco IOS
7 1 (1.67%) DHCP
7 1 (1.67%) DNS
7 1 (1.67%) Internet
7 1 (1.67%) IP Telephony
Database & Business Intelligence
1 9 (15.00%) SQL Server
2 2 (3.33%) SQL Server 2008
General
1 4 (6.67%) Finance
1 4 (6.67%) Telecoms
2 3 (5.00%) Legal
2 3 (5.00%) Retail
3 2 (3.33%) Automotive
3 2 (3.33%) Back Office
3 2 (3.33%) Manufacturing
4 1 (1.67%) Local Government
Libraries, Frameworks & Software Standards
1 1 (1.67%) .NET
Miscellaneous
1 5 (8.33%) Management Information System
2 4 (6.67%) Analytical Skills
3 3 (5.00%) Chip and PIN
3 3 (5.00%) EPoS
4 2 (3.33%) Data Centre
4 2 (3.33%) Distributed Denial-of-Service
4 2 (3.33%) iPad
Operating Systems
1 42 (70.00%) Windows
2 16 (26.67%) Windows 7
3 11 (18.33%) Windows Server
4 9 (15.00%) Linux
5 7 (11.67%) Unix
5 7 (11.67%) Windows 10
6 6 (10.00%) Windows Server 2008
7 5 (8.33%) Windows Server 2012
8 4 (6.67%) Windows XP
9 2 (3.33%) Windows 8
10 1 (1.67%) Windows Server 2003
Processes & Methodologies
1 12 (20.00%) ITIL
2 6 (10.00%) Change Management
2 6 (10.00%) Problem Management
3 5 (8.33%) Line Management
4 4 (6.67%) Continuous Improvement
4 4 (6.67%) Disaster Recovery
4 4 (6.67%) Incident Management
4 4 (6.67%) Project Management
5 3 (5.00%) ITSM
5 3 (5.00%) Performance Management
5 3 (5.00%) Service Delivery
6 2 (3.33%) Capacity Management
6 2 (3.33%) Coaching
6 2 (3.33%) CRM
6 2 (3.33%) ERP
6 2 (3.33%) ITIL V3
6 2 (3.33%) Quality Management
6 2 (3.33%) Risk Management
6 2 (3.33%) Service Management
6 2 (3.33%) Time Management
Programming Languages
1 16 (26.67%) SQL
2 1 (1.67%) PL/SQL
Qualifications
1 3 (5.00%) ITIL Certification
2 2 (3.33%) CCNA
2 2 (3.33%) Cisco Certification
2 2 (3.33%) Degree
Quality Assurance & Compliance
1 11 (18.33%) SLA
2 3 (5.00%) PCI DSS
System Software
1 24 (40.00%) Active Directory
2 3 (5.00%) VMware Infrastructure
3 2 (3.33%) vSphere
3 2 (3.33%) XenApp
4 1 (1.67%) Hyper-V
4 1 (1.67%) VMware Server
Systems Management
1 3 (5.00%) SCCM
2 1 (1.67%) SCOM
Vendors
1 18 (30.00%) Microsoft
2 17 (28.33%) VMware
3 15 (25.00%) Citrix
4 11 (18.33%) Cisco
5 4 (6.67%) SonicWALL
6 2 (3.33%) CheckPoint
6 2 (3.33%) CommVault
6 2 (3.33%) Computacenter
6 2 (3.33%) Dell
6 2 (3.33%) Google
6 2 (3.33%) HP
6 2 (3.33%) Lotus
6 2 (3.33%) Motorola
7 1 (1.67%) Northgate
Derby, Derbyshire
Senitor Associates
Salary: £19000 - £25000 per annum
Posted: 13 hours ago
Northamptonshire
TEKsystems
Salary: £25000 - £33000 per annum + Benefits
Posted: 20 hours ago
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: £22000 - £25000 per annum
Posted: 3 days ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 3 days ago
Kettering, Northamptonshire
Premier IT
Salary: £26000 - £32000 per annum + Benefits
Posted: 5 days ago
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: £30000.00 - £33000.00 per annum
Posted: 4 days ago
Leicester, Leicestershire
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 5 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £ negotiable + bens
Posted: 3 days ago