The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 148 122 138
Rank change year-on-year
-26 +16
Permanent jobs requiring a 2nd Line Support 23 59 44
As % of all permanent IT jobs located in the East Midlands 0.73% 1.65% 1.20%
As % of the Job Titles category 0.75% 1.69% 1.24%
Number of salaries quoted 15 54 37
Median salary £25,500 £24,000 £23,500
Median salary % change year-on-year
+6.25% +2.12%
90% offered a salary of more than £22,700 £20,000 £21,300
10% offered a salary of more than £39,500 £29,125 £28,300
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3083 3486 3541
As % of all permanent IT jobs located in the East Midlands 97.56% 97.51% 96.62%
Number of salaries quoted 2461 2758 3010
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £57,500 £55,000 £52,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 4 December 2016.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -9 8 £25,250 +5.20% 2
Leicestershire -11 7 £42,500 +77.08%
Nottinghamshire -3 6 £28,718 +30.53% 1
Derbyshire +8 1 £29,500 +31.11%
Lincolnshire -16 1 £28,000 +30.23%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 4 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 40 (65.57%) Windows
2 28 (45.90%) Active Directory
3 20 (32.79%) VMware
4 18 (29.51%) Microsoft
5 16 (26.23%) LAN
6 15 (24.59%) WAN
7 14 (22.95%) Windows 7
7 14 (22.95%) Cisco
7 14 (22.95%) ITIL
7 14 (22.95%) MS Excel
8 13 (21.31%) Citrix
9 12 (19.67%) SQL
9 12 (19.67%) Windows Server
10 11 (18.03%) SLA
10 11 (18.03%) MS Office
11 10 (16.39%) SQL Server
12 9 (14.75%) Linux
12 9 (14.75%) Management Information System
13 8 (13.11%) Wireless
13 8 (13.11%) Firewall
13 8 (13.11%) Problem Management
13 8 (13.11%) IIS
14 7 (11.48%) MS Exchange
14 7 (11.48%) Change Management
14 7 (11.48%) Exchange Server 2010
14 7 (11.48%) Office 365
15 6 (9.84%) Analytical Skills
15 6 (9.84%) Telecoms
16 5 (8.20%) Windows Server 2008
16 5 (8.20%) VMware Infrastructure

2nd Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.11%) IIS
2 7 (11.48%) Exchange Server 2010
2 7 (11.48%) MS Exchange
3 3 (4.92%) SharePoint
4 2 (3.28%) Exchange Server 2013
4 2 (3.28%) IBM Notes
Applications
1 14 (22.95%) MS Excel
2 11 (18.03%) MS Office
Business Applications
1 2 (3.28%) Dynamics CRM
Cloud Services
1 7 (11.48%) Office 365
Communications & Networking
1 16 (26.23%) LAN
2 15 (24.59%) WAN
3 8 (13.11%) Firewall
3 8 (13.11%) Wireless
4 5 (8.20%) TCP/IP
4 5 (8.20%) VoIP
5 4 (6.56%) Wi-Fi
6 3 (4.92%) DHCP
6 3 (4.92%) DNS
7 2 (3.28%) Cisco IOS
7 2 (3.28%) Internet
7 2 (3.28%) MPLS
7 2 (3.28%) SNMP
7 2 (3.28%) Unified Communications
8 1 (1.64%) Ethernet
8 1 (1.64%) IP Telephony
8 1 (1.64%) Remote Desktop
Database & Business Intelligence
1 10 (16.39%) SQL Server
2 1 (1.64%) SQL Server 2008
2 1 (1.64%) SQL Server 2012
General
1 6 (9.84%) Telecoms
2 4 (6.56%) Finance
3 3 (4.92%) Retail
4 2 (3.28%) Back Office
4 2 (3.28%) Manufacturing
5 1 (1.64%) Local Government
Libraries, Frameworks & Software Standards
1 1 (1.64%) .NET
Miscellaneous
1 9 (14.75%) Management Information System
2 6 (9.84%) Analytical Skills
3 4 (6.56%) Data Centre
4 3 (4.92%) Chip and PIN
4 3 (4.92%) EPoS
5 2 (3.28%) Distributed Denial-of-Service
5 2 (3.28%) iPad
6 1 (1.64%) Driving Licence
6 1 (1.64%) Enterprise Software
6 1 (1.64%) iPhone
6 1 (1.64%) Telematics
Operating Systems
1 40 (65.57%) Windows
2 14 (22.95%) Windows 7
3 12 (19.67%) Windows Server
4 9 (14.75%) Linux
5 5 (8.20%) Windows Server 2008
5 5 (8.20%) Windows Server 2012
6 4 (6.56%) Unix
7 3 (4.92%) Windows 10
7 3 (4.92%) Windows 8
8 2 (3.28%) Windows XP
9 1 (1.64%) Windows Server 2003
Processes & Methodologies
1 14 (22.95%) ITIL
2 8 (13.11%) Problem Management
3 7 (11.48%) Change Management
4 5 (8.20%) Continuous Improvement
4 5 (8.20%) Line Management
5 4 (6.56%) Disaster Recovery
5 4 (6.56%) Project Management
6 3 (4.92%) Performance Management
6 3 (4.92%) Service Delivery
7 2 (3.28%) Application Packaging
7 2 (3.28%) Capacity Management
7 2 (3.28%) Coaching
7 2 (3.28%) Converged Infrastructure
7 2 (3.28%) High Availability
7 2 (3.28%) ITIL V3
7 2 (3.28%) Quality Management
7 2 (3.28%) Risk Management
7 2 (3.28%) Service Management
7 2 (3.28%) Ticket Management
7 2 (3.28%) Time Management
Programming Languages
1 12 (19.67%) SQL
Qualifications
1 4 (6.56%) CCNA
1 4 (6.56%) Cisco Certification
2 3 (4.92%) Microsoft Certification
3 2 (3.28%) Degree
3 2 (3.28%) MCITP
4 1 (1.64%) ITIL Certification
4 1 (1.64%) MCSA
Quality Assurance & Compliance
1 11 (18.03%) SLA
2 3 (4.92%) PCI DSS
System Software
1 28 (45.90%) Active Directory
2 5 (8.20%) VMware Infrastructure
3 2 (3.28%) Virtual Desktop
3 2 (3.28%) vSphere
4 1 (1.64%) Hyper-V
4 1 (1.64%) VMware Server
Systems Management
1 3 (4.92%) SCCM
1 3 (4.92%) SCOM
2 2 (3.28%) FortiGate
2 2 (3.28%) Norton AntiVirus
2 2 (3.28%) Symantec Endpoint Protection
Vendors
1 20 (32.79%) VMware
2 18 (29.51%) Microsoft
3 14 (22.95%) Cisco
4 13 (21.31%) Citrix
5 4 (6.56%) Google
5 4 (6.56%) SonicWALL
6 3 (4.92%) Dell
7 2 (3.28%) Altiris
7 2 (3.28%) CheckPoint
7 2 (3.28%) CommVault
7 2 (3.28%) HP
7 2 (3.28%) Lotus
7 2 (3.28%) Motorola
7 2 (3.28%) SolarWinds
7 2 (3.28%) Symantec
8 1 (1.64%) Samsung
Northampton, Northamptonshire
Senitor Associates
Posted: 5 days ago
Northamptonshire
TEKsystems
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: 6 days ago
Nottingham
Computacenter
Posted: 9 days ago