The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 135 119 170
Rank change year-on-year
-16 +51
Permanent jobs requiring a 2nd Line Support 38 56 25
As % of all permanent IT jobs located in the East Midlands 1.21% 1.80% 0.69%
As % of the Job Titles category 1.25% 1.85% 0.71%
Number of salaries quoted 28 52 24
Average salary £25,000 £26,000 £23,500
Average salary % change year-on-year
-3.84% +10.63%
90% offered a salary of more than £21,850 £20,000 £21,000
10% offered a salary of more than £40,000 £30,000 £26,250
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3048 3035 3531
As % of all permanent IT jobs located in the East Midlands 97.16% 97.40% 97.43%
Number of salaries quoted 2364 2505 2909
Average salary £38,500 £37,500 £38,000
Average salary % change year-on-year
+2.66% -1.31%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £54,700 £50,000 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 13 February 2016.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -7 17 £26,000 -5.45% 3
Nottinghamshire +2 9 £22,000 -11.11% 1
Leicestershire +2 5 £24,000 +5.49%
Lincolnshire +2 4 £21,500 -13.13% 2
Derbyshire -7 3 £25,000 +25.00%
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 13 February 2016, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 58 (62.37%) Windows
2 38 (40.86%) Microsoft
3 31 (33.33%) Active Directory
4 27 (29.03%) MS Office
5 26 (27.96%) Windows Server
6 23 (24.73%) MS Excel
7 20 (21.51%) VMware
8 18 (19.35%) ITIL
8 18 (19.35%) SQL
9 17 (18.28%) SQL Server
10 16 (17.20%) Unix
10 16 (17.20%) MS Exchange
10 16 (17.20%) DHCP
11 15 (16.13%) SLA
11 15 (16.13%) Windows Server 2008
12 14 (15.05%) DNS
12 14 (15.05%) MCP
12 14 (15.05%) .NET
13 13 (13.98%) Microsoft Certification
13 13 (13.98%) Hyper-V
14 12 (12.90%) Windows 8
15 11 (11.83%) Windows Server 2012
15 11 (11.83%) Windows 7
15 11 (11.83%) Degree
15 11 (11.83%) Incident Management
15 11 (11.83%) Citrix
16 10 (10.75%) TCP/IP
16 10 (10.75%) Linux
16 10 (10.75%) VMware Infrastructure
17 9 (9.68%) Telecoms

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 13 February 2016, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (17.20%) MS Exchange
2 6 (6.45%) Exchange Server 2010
3 5 (5.38%) IIS
4 4 (4.30%) Exchange Server 2007
4 4 (4.30%) Exchange Server 2013
5 2 (2.15%) SharePoint
6 1 (1.08%) Exchange Server 2003
Applications
1 27 (29.03%) MS Office
2 23 (24.73%) MS Excel
Business Applications
1 1 (1.08%) Dynamics CRM
Cloud Services
1 5 (5.38%) Office 365
Communications & Networking
1 16 (17.20%) DHCP
2 14 (15.05%) DNS
3 10 (10.75%) TCP/IP
4 7 (7.53%) LAN
4 7 (7.53%) VoIP
4 7 (7.53%) WAN
5 6 (6.45%) Firewall
5 6 (6.45%) Remote Desktop
5 6 (6.45%) SAN
6 5 (5.38%) Wireless
7 4 (4.30%) Broadband
7 4 (4.30%) Internet
7 4 (4.30%) Junos
8 1 (1.08%) IP Telephony
8 1 (1.08%) Network Security
8 1 (1.08%) Wi-Fi
Database & Business Intelligence
1 17 (18.28%) SQL Server
2 6 (6.45%) SQL Server 2008
3 1 (1.08%) MS Access
3 1 (1.08%) SQL Server 2005
3 1 (1.08%) SQL Server 2012
3 1 (1.08%) SQL Server Reporting Services
General
1 9 (9.68%) Telecoms
2 5 (5.38%) Finance
3 2 (2.15%) Law
3 2 (2.15%) Legal
3 2 (2.15%) Marketing
Libraries, Frameworks & Software Standards
1 14 (15.05%) .NET
2 9 (9.68%) HTML
3 8 (8.60%) ASP.NET
4 5 (5.38%) XML
5 4 (4.30%) CSS
6 1 (1.08%) Web Services
6 1 (1.08%) X-Windows
Miscellaneous
1 8 (8.60%) Driving Licence
2 7 (7.53%) Mainframe
3 5 (5.38%) Xbox
4 3 (3.23%) Analytical Skills
5 2 (2.15%) CCTV
5 2 (2.15%) Enterprise Software
5 2 (2.15%) Health Informatics
5 2 (2.15%) Informatics
6 1 (1.08%) AS400
6 1 (1.08%) CMDB
6 1 (1.08%) Computer Science
6 1 (1.08%) Handset
Operating Systems
1 58 (62.37%) Windows
2 26 (27.96%) Windows Server
3 16 (17.20%) Unix
4 15 (16.13%) Windows Server 2008
5 12 (12.90%) Windows 8
6 11 (11.83%) Windows 7
6 11 (11.83%) Windows Server 2012
7 10 (10.75%) Linux
8 8 (8.60%) Windows XP
9 6 (6.45%) Windows Server 2003
10 4 (4.30%) Apple iOS
11 3 (3.23%) Windows 2000
12 1 (1.08%) Mac OS X
12 1 (1.08%) Windows 10
12 1 (1.08%) Windows Vista
Processes & Methodologies
1 18 (19.35%) ITIL
2 11 (11.83%) Incident Management
3 7 (7.53%) Mobile Device Management
4 6 (6.45%) Disaster Recovery
5 5 (5.38%) CRM
6 4 (4.30%) Mentoring
7 3 (3.23%) Data Protection
7 3 (3.23%) ERP
8 2 (2.15%) Data Management
8 2 (2.15%) Fault Analysis
8 2 (2.15%) OO
8 2 (2.15%) Resource Management
8 2 (2.15%) Service Delivery
9 1 (1.08%) Continuous Improvement
9 1 (1.08%) Facilities Management
9 1 (1.08%) Logistics
9 1 (1.08%) Problem Management
9 1 (1.08%) Product Management
9 1 (1.08%) Security Management
9 1 (1.08%) Software Distribution
Programming Languages
1 18 (19.35%) SQL
2 8 (8.60%) C#
3 7 (7.53%) VBScript
4 6 (6.45%) VB
5 5 (5.38%) JavaScript
5 5 (5.38%) VB6
6 2 (2.15%) Java
7 1 (1.08%) PowerShell
7 1 (1.08%) Python
7 1 (1.08%) VB.NET
Qualifications
1 14 (15.05%) MCP
2 13 (13.98%) Microsoft Certification
3 11 (11.83%) Degree
4 8 (8.60%) MCSA
5 7 (7.53%) MCSE
6 5 (5.38%) MCITP
7 4 (4.30%) ITIL Certification
8 2 (2.15%) A+ Certification
8 2 (2.15%) CCNA
8 2 (2.15%) Cisco Certification
8 2 (2.15%) MCTS
9 1 (1.08%) ACMT
9 1 (1.08%) CCNP
9 1 (1.08%) DBS Check
9 1 (1.08%) HND
Quality Assurance & Compliance
1 15 (16.13%) SLA
2 1 (1.08%) ISO/IEC 27001
System Software
1 31 (33.33%) Active Directory
2 13 (13.98%) Hyper-V
3 10 (10.75%) VMware Infrastructure
4 5 (5.38%) XenServer
5 3 (3.23%) VMware ESXi
6 2 (2.15%) vSphere
Systems Management
1 1 (1.08%) SCCM
1 1 (1.08%) SCOM
1 1 (1.08%) WSUS
Vendors
1 38 (40.86%) Microsoft
2 20 (21.51%) VMware
3 11 (11.83%) Citrix
4 8 (8.60%) Cisco
5 7 (7.53%) Computacenter
5 7 (7.53%) LANDesk
5 7 (7.53%) MobileIron
5 7 (7.53%) Remedy
6 6 (6.45%) EMC
6 6 (6.45%) F5
6 6 (6.45%) Intel Security
7 4 (4.30%) Avaya
8 3 (3.23%) Oracle
8 3 (3.23%) Progress
9 2 (2.15%) Apple
9 2 (2.15%) IBM
10 1 (1.08%) arcserve
10 1 (1.08%) CA
10 1 (1.08%) HP
10 1 (1.08%) Mitel
Kettering, Northamptonshire
Searchability
Salary: £28000 per annum
Posted: Yesterday
Northampton, Northamptonshire
Searchability
Salary: £28000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
Bluetownonline
Posted: Yesterday
Gainsborough, Lincolnshire
EasyWebRecruitment.com
Salary: £19,000-20,000 per annum
Posted: 2 days ago
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £24,000 per annum
Posted: 4 days ago