The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Second Line Support
England / East Midlands
Rank 129 136 115
Rank change year-on-year
+7 -21
Permanent jobs requiring a 2nd Line Support 29 34 57
As % of all permanent IT jobs located in the East Midlands 1.02% 1.07% 1.80%
As % of the Job Titles category 1.05% 1.10% 1.85%
Number of salaries quoted 22 25 55
Median salary £25,000 £25,000 £26,000
Median salary % change year-on-year
- -3.84%
90% offered a salary of more than £21,150 £21,700 £20,000
10% offered a salary of more than £34,000 £40,000 £30,000
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2757 3093 3087
As % of all permanent IT jobs located in the East Midlands 96.70% 97.39% 97.38%
Number of salaries quoted 2238 2418 2528
Median salary £40,000 £38,000 £38,500
Median salary % change year-on-year
+5.26% -1.29%
90% offered a salary of more than £23,500 £25,000 £23,500
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +13 12 £25,750 -0.96% 3
Leicestershire 0 10 £29,000 +23.40% 1
Nottinghamshire -7 4 £21,000 -3.44%
Derbyshire +11 2 £25,000 - 1
Lincolnshire -9 1 £28,000 +30.23% 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 25 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 39 (76.47%) Windows
2 23 (45.10%) Microsoft
3 18 (35.29%) Citrix
4 17 (33.33%) VMware
5 16 (31.37%) Windows Server
6 15 (29.41%) SQL
7 14 (27.45%) Windows 7
8 12 (23.53%) Wireless
8 12 (23.53%) Linux
8 12 (23.53%) Active Directory
9 11 (21.57%) MS Excel
9 11 (21.57%) WAN
9 11 (21.57%) LAN
10 10 (19.61%) MS Exchange
11 9 (17.65%) Cisco
11 9 (17.65%) ITIL
11 9 (17.65%) Unix
11 9 (17.65%) Windows 10
11 9 (17.65%) Office 365
12 8 (15.69%) MS Office
13 7 (13.73%) SLA
13 7 (13.73%) Exchange Server 2010
14 6 (11.76%) VMware Infrastructure
14 6 (11.76%) SQL Server
14 6 (11.76%) Change Management
14 6 (11.76%) Firewall
15 5 (9.80%) Disaster Recovery
15 5 (9.80%) Motorola
15 5 (9.80%) Windows Server 2008
15 5 (9.80%) vSphere

2nd Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (19.61%) MS Exchange
2 7 (13.73%) Exchange Server 2010
3 3 (5.88%) Apache
3 3 (5.88%) Tomcat
4 2 (3.92%) Exchange Server 2013
4 2 (3.92%) SharePoint
5 1 (1.96%) IBM Notes
5 1 (1.96%) IIS
Applications
1 11 (21.57%) MS Excel
2 8 (15.69%) MS Office
Business Applications
1 3 (5.88%) Dynamics NAV
2 2 (3.92%) Dynamics CRM
3 1 (1.96%) Dynamics AX
3 1 (1.96%) Northgate Housing
Cloud Services
1 9 (17.65%) Office 365
2 3 (5.88%) Amazon AWS
2 3 (5.88%) Cloud Computing
Communications & Networking
1 12 (23.53%) Wireless
2 11 (21.57%) LAN
2 11 (21.57%) WAN
3 6 (11.76%) Firewall
4 3 (5.88%) SAN
4 3 (5.88%) TCP/IP
4 3 (5.88%) Wi-Fi
5 2 (3.92%) DHCP
5 2 (3.92%) MPLS
5 2 (3.92%) Remote Desktop
5 2 (3.92%) VoIP
6 1 (1.96%) DNS
Database & Business Intelligence
1 6 (11.76%) SQL Server
2 3 (5.88%) MySQL
3 2 (3.92%) SQL Server 2008
4 1 (1.96%) SQL Server 2012
General
1 4 (7.84%) Finance
1 4 (7.84%) Telecoms
2 3 (5.88%) Legal
2 3 (5.88%) Manufacturing
3 2 (3.92%) Automotive
3 2 (3.92%) Back Office
3 2 (3.92%) Retail
4 1 (1.96%) Local Government
Libraries, Frameworks & Software Standards
1 1 (1.96%) .NET
1 1 (1.96%) EDI
Miscellaneous
1 4 (7.84%) Analytical Skills
1 4 (7.84%) Data Centre
1 4 (7.84%) Management Information System
2 3 (5.88%) Chip and PIN
2 3 (5.88%) EPoS
2 3 (5.88%) iPad
2 3 (5.88%) iPhone
3 2 (3.92%) Distributed Denial-of-Service
4 1 (1.96%) Computer Science
4 1 (1.96%) Pocket PC
Operating Systems
1 39 (76.47%) Windows
2 16 (31.37%) Windows Server
3 14 (27.45%) Windows 7
4 12 (23.53%) Linux
5 9 (17.65%) Unix
5 9 (17.65%) Windows 10
6 5 (9.80%) Windows Server 2008
7 3 (5.88%) Data ONTAP
7 3 (5.88%) Windows 8
7 3 (5.88%) Windows XP
8 2 (3.92%) Android
8 2 (3.92%) Windows Server 2012
Processes & Methodologies
1 9 (17.65%) ITIL
2 6 (11.76%) Change Management
3 5 (9.80%) Disaster Recovery
4 4 (7.84%) Continuous Improvement
4 4 (7.84%) Incident Management
4 4 (7.84%) Line Management
4 4 (7.84%) Project Management
5 3 (5.88%) ERP
5 3 (5.88%) Manual Testing
5 3 (5.88%) Mentoring
5 3 (5.88%) Performance Management
5 3 (5.88%) Problem Management
5 3 (5.88%) Server Virtualisation
5 3 (5.88%) Service Delivery
6 2 (3.92%) Capacity Management
6 2 (3.92%) CRM
6 2 (3.92%) ITIL V3
6 2 (3.92%) ITSM
6 2 (3.92%) Quality Management
6 2 (3.92%) Risk Management
Programming Languages
1 15 (29.41%) SQL
2 3 (5.88%) PowerShell
3 1 (1.96%) PL/SQL
Qualifications
1 4 (7.84%) CCNA
1 4 (7.84%) Cisco Certification
2 3 (5.88%) MCSE
2 3 (5.88%) Microsoft Certification
3 2 (3.92%) ITIL Certification
3 2 (3.92%) VMware Certified Professional (VCP)
4 1 (1.96%) Degree
4 1 (1.96%) MCDST
Quality Assurance & Compliance
1 7 (13.73%) SLA
2 1 (1.96%) PCI DSS
System Software
1 12 (23.53%) Active Directory
2 6 (11.76%) VMware Infrastructure
3 5 (9.80%) Hyper-V
3 5 (9.80%) vSphere
4 3 (5.88%) XenApp
5 2 (3.92%) XenDesktop
6 1 (1.96%) VMware Server
Systems Management
1 3 (5.88%) Ansible
2 1 (1.96%) SCCM
Vendors
1 23 (45.10%) Microsoft
2 18 (35.29%) Citrix
3 17 (33.33%) VMware
4 9 (17.65%) Cisco
5 5 (9.80%) Motorola
6 4 (7.84%) SonicWALL
7 3 (5.88%) NetApp
8 2 (3.92%) CheckPoint
8 2 (3.92%) CommVault
8 2 (3.92%) Computacenter
8 2 (3.92%) Dell
8 2 (3.92%) HP
9 1 (1.96%) Infor
9 1 (1.96%) JD Edwards
9 1 (1.96%) Juniper
9 1 (1.96%) Lotus
9 1 (1.96%) Mitel
9 1 (1.96%) Northgate
9 1 (1.96%) Oracle
9 1 (1.96%) SAP
Northampton, Northamptonshire
Senitor Associates
Salary: £23000 per annum
Posted: 2 days ago
Leicester, Leicestershire
Rebel Recruitment
Salary: From £25,000 to £28,000 per annum
Posted: 23 hours ago
Derby, Derbyshire
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Wellingborough, Northamptonshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Northampton, Northamptonshire
Novacroft
Posted: 21 days ago
Immingham
Bluetown Online LTD
Salary: £23000 per annum
Posted: 17 days ago