The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 152 161 156
Rank change year-on-year
+9 -5
Permanent jobs requiring a 2nd Line Support 29 28 16
As % of all permanent IT jobs located in the East Midlands 0.82% 0.75% 0.52%
As % of the Job Titles category 0.85% 0.78% 0.55%
Number of salaries quoted 26 23 16
Average salary £24,000 £23,500 £23,250
Average salary % change year-on-year
+2.12% +1.07%
90% offered a salary of more than £20,000 £20,200 £21,250
10% offered a salary of more than £26,200 £29,400 £27,750
UK excluding London average salary £24,500 £24,500 £25,000
% change year-on-year
- -2.00%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3418 3595 2919
As % of all permanent IT jobs located in the East Midlands 96.42% 96.15% 95.14%
Number of salaries quoted 2817 3028 2505
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 26 May 2015.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -7 10 £23,500 -
Leicestershire +23 7 £25,000 - 1
Nottinghamshire +7 7 £24,000 +14.28% 1
Derbyshire +17 3 £25,000 +13.63% 1
Lincolnshire -7 2 £26,000 +23.80% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 26 May 2015, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 66 (75.86%) Windows
2 56 (64.37%) Active Directory
3 48 (55.17%) Microsoft
4 24 (27.59%) VMware
5 23 (26.44%) ITIL
6 22 (25.29%) Windows 7
7 21 (24.14%) SQL
7 21 (24.14%) MS Exchange
7 21 (24.14%) TCP/IP
8 20 (22.99%) MS Excel
9 19 (21.84%) Windows XP
9 19 (21.84%) MS Office
10 15 (17.24%) Hyper-V
11 14 (16.09%) Windows Server 2003
11 14 (16.09%) SQL Server
11 14 (16.09%) Citrix
12 13 (14.94%) Cisco
12 13 (14.94%) MCP
13 12 (13.79%) DNS
13 12 (13.79%) VMware Infrastructure
14 11 (12.64%) Windows Server 2008
14 11 (12.64%) DHCP
14 11 (12.64%) Microsoft Certification
14 11 (12.64%) Linux
14 11 (12.64%) Firewall
15 10 (11.49%) Finance
16 9 (10.34%) Internet
16 9 (10.34%) Degree
17 8 (9.20%) Windows 8
17 8 (9.20%) IP Telephony

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 26 May 2015, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (24.14%) MS Exchange
2 7 (8.05%) Apache
2 7 (8.05%) Tomcat
2 7 (8.05%) Lync
3 6 (6.90%) SharePoint
4 4 (4.60%) IBM Notes
5 3 (3.45%) Exchange Server 2010
6 2 (2.30%) Exchange Server 2007
6 2 (2.30%) Exchange Server 2003
6 2 (2.30%) Apache Solr
6 2 (2.30%) Exchange Server 2013
7 1 (1.15%) IIS
7 1 (1.15%) SharePoint 2013
Applications
1 20 (22.99%) MS Excel
2 19 (21.84%) MS Office
3 4 (4.60%) MS PowerPoint
4 1 (1.15%) Acrobat
4 1 (1.15%) MS Visio
4 1 (1.15%) MS Project
Cloud Services
1 5 (5.75%) Office 365
2 2 (2.30%) Cloud Computing
3 1 (1.15%) Microsoft Azure
Communications & Networking
1 21 (24.14%) TCP/IP
2 12 (13.79%) DNS
3 11 (12.64%) DHCP
3 11 (12.64%) Firewall
4 9 (10.34%) Internet
5 8 (9.20%) IP Telephony
6 7 (8.05%) PBX
7 6 (6.90%) SAN
8 5 (5.75%) ADSL
8 5 (5.75%) Broadband
8 5 (5.75%) LAN
8 5 (5.75%) WAN
9 4 (4.60%) VoIP
9 4 (4.60%) VPN
10 3 (3.45%) VLAN
11 1 (1.15%) SMTP
11 1 (1.15%) Unified Communications
11 1 (1.15%) iSCSI
11 1 (1.15%) NAS
Database & Business Intelligence
1 14 (16.09%) SQL Server
2 3 (3.45%) SQL Server Integration Services
2 3 (3.45%) SQL Server 2008
3 2 (2.30%) Relational Database
3 2 (2.30%) SQL Server 2012
3 2 (2.30%) MySQL
4 1 (1.15%) SQL Server 2005
Development Applications
1 2 (2.30%) Eclipse
General
1 10 (11.49%) Finance
2 7 (8.05%) Retail
2 7 (8.05%) Telecoms
3 1 (1.15%) Law
3 1 (1.15%) Manufacturing
3 1 (1.15%) Games
Libraries, Frameworks & Software Standards
1 5 (5.75%) .NET
2 2 (2.30%) Servlets
3 1 (1.15%) ASP.NET
Miscellaneous
1 4 (4.60%) Analytical Skills
2 2 (2.30%) Computer Science
2 2 (2.30%) PDA
2 2 (2.30%) Clustering
2 2 (2.30%) Handset
3 1 (1.15%) Blackberry
3 1 (1.15%) Data Centre
3 1 (1.15%) Smartphone
3 1 (1.15%) Video Conferencing
3 1 (1.15%) iPhone
Operating Systems
1 66 (75.86%) Windows
2 22 (25.29%) Windows 7
3 19 (21.84%) Windows XP
4 14 (16.09%) Windows Server 2003
5 11 (12.64%) Windows Server 2008
5 11 (12.64%) Linux
6 8 (9.20%) Windows 8
7 7 (8.05%) UNIX
7 7 (8.05%) Windows Server 2012
8 5 (5.75%) Solaris
9 2 (2.30%) CentOS
9 2 (2.30%) Android
10 1 (1.15%) Mac OS X
10 1 (1.15%) Windows NT
10 1 (1.15%) Windows 2000
10 1 (1.15%) Windows Vista
Processes & Methodologies
1 23 (26.44%) ITIL
2 6 (6.90%) Service Delivery
3 5 (5.75%) Disaster Recovery
4 4 (4.60%) Mentoring
5 3 (3.45%) ETL
5 3 (3.45%) Service Management
5 3 (3.45%) Change Management
5 3 (3.45%) Time Management
6 2 (2.30%) E-Commerce
7 1 (1.15%) ERP
7 1 (1.15%) Workflow
7 1 (1.15%) Software Testing
7 1 (1.15%) Network Monitoring
7 1 (1.15%) Infrastructure Management
7 1 (1.15%) Incident Management
7 1 (1.15%) User Acceptance Testing
Programming Languages
1 21 (24.14%) SQL
2 4 (4.60%) Java
3 3 (3.45%) T-SQL
4 1 (1.15%) Python
4 1 (1.15%) C#
4 1 (1.15%) VBScript
4 1 (1.15%) VB
4 1 (1.15%) VB.NET
Qualifications
1 13 (14.94%) MCP
2 11 (12.64%) Microsoft Certification
3 9 (10.34%) Degree
4 6 (6.90%) Cisco Certification
5 5 (5.75%) MCSA
6 4 (4.60%) CCNA
6 4 (4.60%) MCSE
7 2 (2.30%) SC Cleared
7 2 (2.30%) Security Cleared
7 2 (2.30%) MCDST
7 2 (2.30%) MCTS
7 2 (2.30%) A+ Certification
7 2 (2.30%) CCNP
8 1 (1.15%) ITIL Certification
8 1 (1.15%) CNA
8 1 (1.15%) CNE
8 1 (1.15%) Novell Certification
8 1 (1.15%) RHCT
8 1 (1.15%) MCITP
Quality Assurance & Compliance
1 8 (9.20%) SLA
System Software
1 56 (64.37%) Active Directory
2 15 (17.24%) Hyper-V
3 12 (13.79%) VMware Infrastructure
4 4 (4.60%) vSphere
5 3 (3.45%) VMware Workstation
5 3 (3.45%) XenApp
6 2 (2.30%) VMware ESXi
6 2 (2.30%) Veritas Volume Manager
6 2 (2.30%) Veritas Cluster Server
6 2 (2.30%) Firmware
6 2 (2.30%) Terminal Services
7 1 (1.15%) XenServer
Systems Management
1 6 (6.90%) DameWare
1 6 (6.90%) MAILsweeper
2 2 (2.30%) SCCM
3 1 (1.15%) Norton AntiVirus
3 1 (1.15%) NetBackup
3 1 (1.15%) Backup Exec
Vendors
1 48 (55.17%) Microsoft
2 24 (27.59%) VMware
3 14 (16.09%) Citrix
4 13 (14.94%) Cisco
5 6 (6.90%) Oracle
6 5 (5.75%) EMC
7 4 (4.60%) hybris
7 4 (4.60%) Lotus
8 3 (3.45%) Mitel
9 2 (2.30%) Symantec
9 2 (2.30%) Red Hat
9 2 (2.30%) NetApp
10 1 (1.15%) Adobe
10 1 (1.15%) Avaya
10 1 (1.15%) Apple
10 1 (1.15%) Remedy
10 1 (1.15%) McAfee
10 1 (1.15%) Sophos
Mansfield, Nottinghamshire
Senitor Associates
Salary: £24000 - £30000 per annum + Great Company
Posted: 3 hours ago
Scunthorpe
Bluefire Consulting
Salary: £20000 per annum
Posted: 11 days ago
Leicestershire
Greywood Associates Limited
Salary: £18000 - £25000 per annum + Benefits
Posted: 15 days ago