The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 148 147 151
Rank change year-on-year
-1 +4
Permanent jobs requiring a 2nd Line Support 23 34 36
As % of all permanent IT jobs located in the East Midlands 0.74% 0.96% 0.97%
As % of the Job Titles category 0.76% 0.99% 0.99%
Number of salaries quoted 20 30 29
Median salary £22,500 £23,500 £23,500
Median salary % change year-on-year
-4.25% -
90% offered a salary of more than £21,400 £20,000 £20,000
10% offered a salary of more than £27,400 £26,000 £27,900
UK excluding London median salary £25,500 £24,500 £24,500
% change year-on-year
+4.08% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3023 3442 3630
As % of all permanent IT jobs located in the East Midlands 97.23% 97.12% 97.95%
Number of salaries quoted 2460 2835 3042
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £23,500 £24,000 £24,500
10% offered a salary of more than £55,000 £50,000 £53,458
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 25 May 2016.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +3 10 £22,500 +1.12%
Leicestershire +5 7 £21,750 -13.00% 2
Nottinghamshire -2 7 £22,500 - 2
Northamptonshire +9 4 £32,750 +39.36% 4
Lincolnshire -4 1 £22,500 -13.46%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 25 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 40 (70.18%) Windows
2 35 (61.40%) Microsoft
3 26 (45.61%) Active Directory
4 23 (40.35%) Windows Server
5 17 (29.82%) MS Office
6 16 (28.07%) MS Excel
7 15 (26.32%) ITIL
7 15 (26.32%) Microsoft Certification
8 14 (24.56%) Degree
9 13 (22.81%) Disaster Recovery
9 13 (22.81%) SAN
9 13 (22.81%) Citrix
9 13 (22.81%) MCP
9 13 (22.81%) MS Exchange
10 11 (19.30%) MCSE
10 11 (19.30%) SQL
10 11 (19.30%) Exchange Server 2010
11 10 (17.54%) .NET
12 9 (15.79%) SLA
12 9 (15.79%) TCP/IP
12 9 (15.79%) Windows 7
13 8 (14.04%) Hyper-V
13 8 (14.04%) VMware
13 8 (14.04%) DHCP
13 8 (14.04%) DNS
13 8 (14.04%) Windows XP
13 8 (14.04%) SQL Server
13 8 (14.04%) Office 365
14 7 (12.28%) Windows Server 2012
14 7 (12.28%) Exchange Server 2013

2nd Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (22.81%) MS Exchange
2 11 (19.30%) Exchange Server 2010
3 7 (12.28%) Exchange Server 2013
4 3 (5.26%) Blackberry Enterprise Server
4 3 (5.26%) Exchange Server 2003
4 3 (5.26%) IBM Notes
4 3 (5.26%) IIS
4 3 (5.26%) SharePoint
4 3 (5.26%) SharePoint 2013
Applications
1 17 (29.82%) MS Office
2 16 (28.07%) MS Excel
3 1 (1.75%) MS PowerPoint
Cloud Services
1 8 (14.04%) Office 365
Communications & Networking
1 13 (22.81%) SAN
2 9 (15.79%) TCP/IP
3 8 (14.04%) DHCP
3 8 (14.04%) DNS
4 4 (7.02%) LAN
5 3 (5.26%) VPN
5 3 (5.26%) WAN
6 2 (3.51%) Firewall
6 2 (3.51%) VoIP
7 1 (1.75%) IP Telephony
7 1 (1.75%) VLAN
7 1 (1.75%) WLAN
Database & Business Intelligence
1 8 (14.04%) SQL Server
2 1 (1.75%) MS Access
General
1 3 (5.26%) Banking
1 3 (5.26%) Finance
1 3 (5.26%) International Banking
2 2 (3.51%) Manufacturing
2 2 (3.51%) Marketing
3 1 (1.75%) Law
3 1 (1.75%) Legal
3 1 (1.75%) Retail
Libraries, Frameworks & Software Standards
1 10 (17.54%) .NET
2 7 (12.28%) ASP.NET
3 1 (1.75%) HTML
3 1 (1.75%) Web Services
3 1 (1.75%) XML
Miscellaneous
1 6 (10.53%) Analytical Skills
2 4 (7.02%) Mainframe
3 3 (5.26%) Blackberry
4 2 (3.51%) Computer Science
4 2 (3.51%) Driving Licence
4 2 (3.51%) Health Informatics
4 2 (3.51%) Informatics
5 1 (1.75%) CMDB
5 1 (1.75%) Mathematics
5 1 (1.75%) Xbox
Operating Systems
1 40 (70.18%) Windows
2 23 (40.35%) Windows Server
3 9 (15.79%) Windows 7
4 8 (14.04%) Windows XP
5 7 (12.28%) Linux
5 7 (12.28%) Windows Server 2012
6 6 (10.53%) Windows Server 2008
7 4 (7.02%) Unix
8 3 (5.26%) Apple iOS
8 3 (5.26%) Windows 10
8 3 (5.26%) Windows 8
9 2 (3.51%) Windows Server 2003
Processes & Methodologies
1 15 (26.32%) ITIL
2 13 (22.81%) Disaster Recovery
3 7 (12.28%) Mentoring
3 7 (12.28%) Server Virtualisation
4 4 (7.02%) Incident Management
4 4 (7.02%) OO
5 3 (5.26%) Continuous Improvement
5 3 (5.26%) Migration
6 2 (3.51%) Data Protection
6 2 (3.51%) ERP
6 2 (3.51%) Resource Management
7 1 (1.75%) Facilities Management
7 1 (1.75%) Logistics
7 1 (1.75%) Mobile Device Management
7 1 (1.75%) Service Management
7 1 (1.75%) Web Development
Programming Languages
1 11 (19.30%) SQL
2 7 (12.28%) C#
3 6 (10.53%) VBScript
4 4 (7.02%) Java
5 3 (5.26%) PowerShell
5 3 (5.26%) VB
5 3 (5.26%) VB.NET
6 1 (1.75%) FoxPro (VFP)
6 1 (1.75%) JavaScript
6 1 (1.75%) Python
6 1 (1.75%) VB6
Qualifications
1 15 (26.32%) Microsoft Certification
2 14 (24.56%) Degree
3 13 (22.81%) MCP
4 11 (19.30%) MCSE
5 6 (10.53%) ITIL Certification
5 6 (10.53%) MCSA
6 5 (8.77%) MCITP
7 2 (3.51%) A+ Certification
7 2 (3.51%) HND
8 1 (1.75%) CCNA
8 1 (1.75%) Cisco Certification
8 1 (1.75%) SC Cleared
8 1 (1.75%) Security Cleared
Quality Assurance & Compliance
1 9 (15.79%) SLA
System Software
1 26 (45.61%) Active Directory
2 8 (14.04%) Hyper-V
3 7 (12.28%) XenServer
4 6 (10.53%) VMware ESXi
4 6 (10.53%) VMware Infrastructure
4 6 (10.53%) vSphere
5 3 (5.26%) XenDesktop
Systems Management
1 1 (1.75%) SCCM
1 1 (1.75%) SCOM
Vendors
1 35 (61.40%) Microsoft
2 13 (22.81%) Citrix
3 8 (14.04%) VMware
4 4 (7.02%) Computacenter
4 4 (7.02%) EMC
4 4 (7.02%) F5
4 4 (7.02%) Intel Security
4 4 (7.02%) Remedy
5 3 (5.26%) Cisco
5 3 (5.26%) HP
5 3 (5.26%) Lotus
5 3 (5.26%) Oracle
6 2 (3.51%) Mitel
7 1 (1.75%) LANDesk
7 1 (1.75%) MobileIron
7 1 (1.75%) SonicWALL
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