The statistics below represent IT jobs advertised across the East Midlands region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 139 150 129
Rank change year-on-year
+11 -21
Permanent jobs requiring a 2nd Line Support 37 43 52
As % of all permanent IT jobs located in the East Midlands 1.16% 1.12% 1.44%
As % of the Job Titles category 1.19% 1.15% 1.48%
Number of salaries quoted 31 37 40
Median salary £24,500 £24,000 £23,000
Median salary % change year-on-year
+2.08% +4.34%
90% offered a salary of more than £21,500 £19,300 £21,000
10% offered a salary of more than £32,000 £32,200 £25,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3121 3744 3512
As % of all permanent IT jobs located in the East Midlands 97.65% 97.81% 97.47%
Number of salaries quoted 2439 3024 2942
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £57,500 £52,500 £52,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 28 September 2016.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +4 15 £24,000 -25.00% 3
Northamptonshire +11 9 £25,500 +6.25%
Derbyshire +22 6 £23,500 -2.08%
Nottinghamshire +6 3 £24,000 +11.62% 1
Lincolnshire - 2 £22,250 -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 39 (69.64%) Windows
2 34 (60.71%) Active Directory
3 24 (42.86%) Microsoft
4 19 (33.93%) VMware
5 17 (30.36%) Windows 7
6 16 (28.57%) MS Office
7 15 (26.79%) ITIL
7 15 (26.79%) MS Excel
8 14 (25.00%) Windows Server
9 12 (21.43%) SQL
10 11 (19.64%) SQL Server
10 11 (19.64%) LAN
11 9 (16.07%) WAN
11 9 (16.07%) Cisco
12 8 (14.29%) Citrix
12 8 (14.29%) TCP/IP
12 8 (14.29%) MS Exchange
12 8 (14.29%) IIS
12 8 (14.29%) VMware Infrastructure
12 8 (14.29%) Windows Server 2008
12 8 (14.29%) Problem Management
13 7 (12.50%) DNS
13 7 (12.50%) SLA
13 7 (12.50%) Exchange Server 2010
13 7 (12.50%) Windows Server 2012
14 6 (10.71%) DHCP
14 6 (10.71%) Windows XP
14 6 (10.71%) Microsoft Certification
15 5 (8.93%) Disaster Recovery
15 5 (8.93%) Firewall

2nd Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.29%) IIS
1 8 (14.29%) MS Exchange
2 7 (12.50%) Exchange Server 2010
3 4 (7.14%) SharePoint
4 3 (5.36%) Exchange Server 2013
5 1 (1.79%) IBM Notes
5 1 (1.79%) SharePoint 2013
Applications
1 16 (28.57%) MS Office
2 15 (26.79%) MS Excel
3 1 (1.79%) MS PowerPoint
Business Applications
1 2 (3.57%) Dynamics CRM
Cloud Services
1 5 (8.93%) Office 365
Communications & Networking
1 11 (19.64%) LAN
2 9 (16.07%) WAN
3 8 (14.29%) TCP/IP
4 7 (12.50%) DNS
5 6 (10.71%) DHCP
6 5 (8.93%) Firewall
7 4 (7.14%) VoIP
8 3 (5.36%) SAN
8 3 (5.36%) Unified Communications
8 3 (5.36%) Wireless
9 2 (3.57%) Cisco IOS
9 2 (3.57%) Internet
9 2 (3.57%) SNMP
10 1 (1.79%) Ethernet
10 1 (1.79%) IP Telephony
10 1 (1.79%) MPLS
10 1 (1.79%) Remote Desktop
10 1 (1.79%) Wi-Fi
10 1 (1.79%) WLAN
Database & Business Intelligence
1 11 (19.64%) SQL Server
2 1 (1.79%) SQL Server 2008
2 1 (1.79%) SQL Server 2012
General
1 3 (5.36%) Retail
2 2 (3.57%) Finance
2 2 (3.57%) Manufacturing
2 2 (3.57%) Telecoms
3 1 (1.79%) Back Office
Miscellaneous
1 5 (8.93%) Management Information System
2 4 (7.14%) Analytical Skills
3 3 (5.36%) Data Centre
4 2 (3.57%) Driving Licence
5 1 (1.79%) Computer Science
5 1 (1.79%) Distributed Denial-of-Service
5 1 (1.79%) Enterprise Software
5 1 (1.79%) iPad
5 1 (1.79%) iPhone
5 1 (1.79%) Telematics
Operating Systems
1 39 (69.64%) Windows
2 17 (30.36%) Windows 7
3 14 (25.00%) Windows Server
4 8 (14.29%) Windows Server 2008
5 7 (12.50%) Windows Server 2012
6 6 (10.71%) Windows XP
7 3 (5.36%) Windows 10
7 3 (5.36%) Windows 8
8 2 (3.57%) Linux
9 1 (1.79%) Windows Server 2003
Processes & Methodologies
1 15 (26.79%) ITIL
2 8 (14.29%) Problem Management
3 5 (8.93%) Disaster Recovery
4 3 (5.36%) ERP
4 3 (5.36%) Service Management
5 2 (3.57%) Application Packaging
5 2 (3.57%) Coaching
5 2 (3.57%) Continuous Improvement
5 2 (3.57%) CRM
5 2 (3.57%) High Availability
5 2 (3.57%) Ticket Management
6 1 (1.79%) Business Continuity
6 1 (1.79%) Data Analysis
6 1 (1.79%) E-Commerce
6 1 (1.79%) Escalation Management
6 1 (1.79%) Facilities Management
6 1 (1.79%) ITSM
6 1 (1.79%) Logistics
6 1 (1.79%) Risk Management
6 1 (1.79%) Web Development
Programming Languages
1 12 (21.43%) SQL
Qualifications
1 6 (10.71%) Microsoft Certification
2 5 (8.93%) Degree
3 3 (5.36%) CCNA
3 3 (5.36%) Cisco Certification
3 3 (5.36%) ITIL Certification
3 3 (5.36%) MCSA
4 2 (3.57%) MCITP
4 2 (3.57%) MCP
4 2 (3.57%) MCSE
5 1 (1.79%) HND
Quality Assurance & Compliance
1 7 (12.50%) SLA
2 3 (5.36%) PCI DSS
3 1 (1.79%) ISO/IEC 27001
System Software
1 34 (60.71%) Active Directory
2 8 (14.29%) VMware Infrastructure
3 4 (7.14%) vSphere
4 3 (5.36%) VMware ESXi
5 2 (3.57%) Hyper-V
5 2 (3.57%) Virtual Desktop
6 1 (1.79%) Virtual Servers
Systems Management
1 3 (5.36%) SCOM
2 2 (3.57%) FortiGate
2 2 (3.57%) Norton AntiVirus
2 2 (3.57%) SCCM
2 2 (3.57%) Symantec Endpoint Protection
3 1 (1.79%) Cisco CUCM
Vendors
1 24 (42.86%) Microsoft
2 19 (33.93%) VMware
3 9 (16.07%) Cisco
4 8 (14.29%) Citrix
5 4 (7.14%) Google
6 3 (5.36%) Dell
7 2 (3.57%) Altiris
7 2 (3.57%) SolarWinds
7 2 (3.57%) SonicWALL
7 2 (3.57%) Symantec
8 1 (1.79%) CheckPoint
8 1 (1.79%) CommVault
8 1 (1.79%) EqualLogic
8 1 (1.79%) HP
8 1 (1.79%) Lotus
8 1 (1.79%) Mitel
8 1 (1.79%) Motorola
8 1 (1.79%) Samsung
8 1 (1.79%) Sophos
Leicester, Leicestershire
Rebel Recruitment
Salary: From £22,000 to £27,000 per annum + 10% shift allowance
Posted: 3 days ago
Leicestershire
Oscar
Salary: £20000 - £23000 per annum
Posted: 5 days ago
Mansfield, Nottinghamshire
Transition Partners
Posted: 14 hours ago
Leicestershire
Rebel Recruitment
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago