The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 122 164 143
Rank change year-on-year
+42 -21
Permanent jobs requiring a 2nd Line Support 53 25 17
As % of all permanent IT jobs located in the East Midlands 1.49% 0.69% 0.55%
As % of the Job Titles category 1.57% 0.71% 0.57%
Number of salaries quoted 45 23 15
Average salary £23,500 £23,500 £27,000
Average salary % change year-on-year
- -12.96%
90% offered a salary of more than £20,000 £21,000 £19,800
10% offered a salary of more than £28,600 £29,400 £27,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3371 3508 2982
As % of all permanent IT jobs located in the East Midlands 94.93% 97.01% 96.29%
Number of salaries quoted 2845 2904 2637
Average salary £38,000 £37,500 £35,500
Average salary % change year-on-year
+1.33% +5.63%
90% offered a salary of more than £23,000 £23,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Salary Trend in the East Midlands

2nd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 18 December 2014.

2nd Line Support Salary Histogram in the East Midlands

2nd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -8 20 £24,500 +6.52% 4
Nottinghamshire +28 15 £23,500 -21.66% 2
Leicestershire +23 10 £25,000 +4.16% 1
Derbyshire +23 9 £20,000 -
Lincolnshire +12 1 £32,500 +44.44%
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 December 2014, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 74 (74.00%) Windows
2 58 (58.00%) Microsoft
3 45 (45.00%) Active Directory
4 37 (37.00%) TCP/IP
5 35 (35.00%) ITIL
6 33 (33.00%) SQL
7 25 (25.00%) MS Excel
8 24 (24.00%) MS Office
9 22 (22.00%) SLA
10 21 (21.00%) Windows Server 2003
10 21 (21.00%) Windows Server 2008
11 20 (20.00%) MS Exchange
12 19 (19.00%) Windows XP
13 17 (17.00%) DNS
13 17 (17.00%) SQL Server
13 17 (17.00%) VMware
14 14 (14.00%) Windows 7
14 14 (14.00%) UNIX
14 14 (14.00%) DHCP
15 13 (13.00%) WAN
15 13 (13.00%) Microsoft Certification
16 12 (12.00%) Firewall
17 11 (11.00%) LAN
17 11 (11.00%) SharePoint
17 11 (11.00%) Solaris
17 11 (11.00%) Windows Server 2012
18 10 (10.00%) Hyper-V
19 9 (9.00%) Windows 8
19 9 (9.00%) Degree
20 8 (8.00%) Linux

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 December 2014, IT jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (20.00%) MS Exchange
2 11 (11.00%) SharePoint
3 6 (6.00%) Exchange Server 2003
3 6 (6.00%) Lync
3 6 (6.00%) Apache
3 6 (6.00%) Tomcat
4 5 (5.00%) Exchange Server 2007
5 4 (4.00%) IIS
5 4 (4.00%) IBM Notes
6 1 (1.00%) SharePoint 2013
6 1 (1.00%) Exchange Server 2013
Applications
1 25 (25.00%) MS Excel
2 24 (24.00%) MS Office
3 1 (1.00%) Acrobat
Cloud Services
1 5 (5.00%) Office 365
2 1 (1.00%) Cloud Computing
2 1 (1.00%) Amazon AWS
Communications & Networking
1 37 (37.00%) TCP/IP
2 17 (17.00%) DNS
3 14 (14.00%) DHCP
4 13 (13.00%) WAN
5 12 (12.00%) Firewall
6 11 (11.00%) LAN
7 8 (8.00%) VPN
8 6 (6.00%) ADSL
8 6 (6.00%) Broadband
8 6 (6.00%) Internet
9 4 (4.00%) PBX
10 3 (3.00%) Wireless
11 2 (2.00%) IP Telephony
12 1 (1.00%) VLAN
12 1 (1.00%) NAS
12 1 (1.00%) SAN
12 1 (1.00%) VoIP
12 1 (1.00%) SMTP
12 1 (1.00%) FTP
12 1 (1.00%) MPLS
Database & Business Intelligence
1 17 (17.00%) SQL Server
2 1 (1.00%) Crystal Reports
2 1 (1.00%) SQL Server 2005
2 1 (1.00%) SQL Server Integration Services
General
1 6 (6.00%) Retail
2 5 (5.00%) Telecoms
2 5 (5.00%) Finance
2 5 (5.00%) Law
3 3 (3.00%) Legal
4 1 (1.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (4.00%) .NET
2 1 (1.00%) ASP.NET
2 1 (1.00%) XML
2 1 (1.00%) WAP
2 1 (1.00%) HTML
Miscellaneous
1 3 (3.00%) Enterprise Software
2 2 (2.00%) Analytical Skills
2 2 (2.00%) Telematics
2 2 (2.00%) Blackberry
3 1 (1.00%) PDA
3 1 (1.00%) Computer Science
3 1 (1.00%) Client/Server
3 1 (1.00%) EPoS
Operating Systems
1 74 (74.00%) Windows
2 21 (21.00%) Windows Server 2003
2 21 (21.00%) Windows Server 2008
3 19 (19.00%) Windows XP
4 14 (14.00%) Windows 7
4 14 (14.00%) UNIX
5 11 (11.00%) Windows Server 2012
5 11 (11.00%) Solaris
6 9 (9.00%) Windows 8
7 8 (8.00%) Linux
8 5 (5.00%) Windows Vista
9 4 (4.00%) Windows NT
10 1 (1.00%) Mac OS X
Processes & Methodologies
1 35 (35.00%) ITIL
2 7 (7.00%) Problem Management
3 4 (4.00%) Coaching
4 3 (3.00%) Service Management
4 3 (3.00%) Service Delivery
5 2 (2.00%) Time Management
5 2 (2.00%) Incident Management
5 2 (2.00%) Disaster Recovery
6 1 (1.00%) Stakeholder Management
6 1 (1.00%) Software Testing
6 1 (1.00%) Network Monitoring
6 1 (1.00%) Kalman Filter
6 1 (1.00%) Change Management
6 1 (1.00%) CRM
6 1 (1.00%) ETL
Programming Languages
1 33 (33.00%) SQL
2 6 (6.00%) Java
3 1 (1.00%) T-SQL
3 1 (1.00%) VBScript
3 1 (1.00%) VB
Qualifications
1 13 (13.00%) Microsoft Certification
2 9 (9.00%) Degree
3 7 (7.00%) MCP
3 7 (7.00%) MCSE
4 6 (6.00%) MCSA
4 6 (6.00%) SC Cleared
4 6 (6.00%) Security Cleared
5 5 (5.00%) ITIL Certification
6 4 (4.00%) MCITP
7 3 (3.00%) MCTS
7 3 (3.00%) HND
8 1 (1.00%) VMware Certified Professional (VCP)
8 1 (1.00%) CCNA
8 1 (1.00%) Cisco Certification
Quality Assurance & Compliance
1 22 (22.00%) SLA
2 5 (5.00%) ISO 9001
System Software
1 45 (45.00%) Active Directory
2 10 (10.00%) Hyper-V
3 6 (6.00%) VMware Infrastructure
4 3 (3.00%) VMware Workstation
4 3 (3.00%) Terminal Services
5 1 (1.00%) ISA Server
5 1 (1.00%) XenApp
5 1 (1.00%) vSphere
Systems Management
1 2 (2.00%) WSUS
1 2 (2.00%) SCOM
2 1 (1.00%) SCCM
2 1 (1.00%) MAILsweeper
2 1 (1.00%) DameWare
2 1 (1.00%) NetBackup
Vendors
1 58 (58.00%) Microsoft
2 17 (17.00%) VMware
3 7 (7.00%) Citrix
3 7 (7.00%) Oracle
4 6 (6.00%) EMC
5 5 (5.00%) Business Objects
5 5 (5.00%) Northgate
6 4 (4.00%) Lotus
6 4 (4.00%) SAP
7 3 (3.00%) Cisco
8 2 (2.00%) Apple
9 1 (1.00%) CheckPoint
9 1 (1.00%) Remedy
9 1 (1.00%) SonicWALL
9 1 (1.00%) Mitel
9 1 (1.00%) NetApp
9 1 (1.00%) Adobe
9 1 (1.00%) Dell
Leicester
Nigel Frank International Limited - Newcastle
Salary: £27000 - £30000 per annum + Benefits
Posted: 2 days ago
Wellingborough, Northamptonshire
Latcom Ltd
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
4it Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 6 days ago
Northampton, Northamptonshire
Integrity IT Solutions
Salary: From £22,500 to £30,000 per annum
Posted: 6 days ago
Northampton, Northamptonshire
Circle Recruitment
Salary: £28000 - £30000 per annum + 10% bonus
Posted: 6 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive + Bonus, Pension, Healthcare
Posted: 8 days ago