The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Derbyshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 65 62 -
Rank change year-on-year
-3 -
Permanent jobs citing Customer Engagement 3 1 0
As % of all permanent IT jobs located in Derbyshire 0.51% 0.19% -
As % of the Processes & Methodologies category 0.60% 0.24% -
Number of salaries quoted 2 1 0
Average salary £35,000 £40,000 -
Average salary % change year-on-year
-12.50% -
UK excluding London average salary £50,000 £48,750 £42,500
% change year-on-year
+2.56% +14.70%
Customer Engagement
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Derbyshire region.

Processes & Methodologies Category
Derbyshire
Permanent IT job ads with a match in the
Processes & Methodologies category
498 419 306
As % of all permanent IT jobs located in Derbyshire 84.12% 81.36% 77.86%
Number of salaries quoted 412 332 263
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £25,000 £25,492 £25,000
10% offered a salary of more than £65,000 £77,500 £52,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Customer Engagement
Jobs Demand Trend in Derbyshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Derbyshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Derbyshire

Customer Engagement
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Derbyshire region.

Customer Engagement Salary Trend in Derbyshire

Customer Engagement
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Derbyshire region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derby +3 2 £35,000 -12.50%
Chesterfield - 1 - -
Customer Engagement
East Midlands

Customer Engagement
Top 22 Related IT Skills in Derbyshire

For the 6 months to 5 August 2015, IT jobs across the Derbyshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 2 (50.00%) SLA
1 2 (50.00%) Service Delivery
2 1 (25.00%) Change Management
2 1 (25.00%) Firewall
2 1 (25.00%) Business Analysis
2 1 (25.00%) Degree
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows 7
2 1 (25.00%) Softswitch
2 1 (25.00%) Windows 8
2 1 (25.00%) Windows Server 2012
2 1 (25.00%) Line Management
2 1 (25.00%) CAD
2 1 (25.00%) Service Management
2 1 (25.00%) Process Management
2 1 (25.00%) ITIL
2 1 (25.00%) Windows
2 1 (25.00%) Linux
2 1 (25.00%) LAN
2 1 (25.00%) PBX
2 1 (25.00%) VoIP
2 1 (25.00%) WAN

Customer Engagement
Top Related IT Skills in Derbyshire by Category

For the 6 months to 5 August 2015, IT jobs across the Derbyshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) PBX
1 1 (25.00%) VoIP
1 1 (25.00%) WAN
1 1 (25.00%) Firewall
1 1 (25.00%) Softswitch
Job Titles
1 1 (25.00%) Business Analyst
1 1 (25.00%) Analyst
1 1 (25.00%) Consultant
1 1 (25.00%) Support Engineer
1 1 (25.00%) Support Consultant
1 1 (25.00%) Services Delivery Manager
1 1 (25.00%) Service Manager
1 1 (25.00%) Delivery Manager
1 1 (25.00%) Training Consultant
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Linux
1 1 (25.00%) Windows Server 2008
1 1 (25.00%) Windows 7
1 1 (25.00%) Windows 8
1 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Service Delivery
2 1 (25.00%) Change Management
2 1 (25.00%) Business Analysis
2 1 (25.00%) Line Management
2 1 (25.00%) ITIL
2 1 (25.00%) CAD
2 1 (25.00%) Service Management
2 1 (25.00%) Process Management
Qualifications
1 1 (25.00%) Degree
Quality Assurance & Compliance
1 2 (50.00%) SLA