The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 170 180 166
Rank change year-on-year
+10 -14
Permanent jobs citing Customer Engagement 4 6 2
As % of all permanent IT jobs located in the East Midlands 0.11% 0.16% 0.062%
As % of the Processes & Methodologies category 0.12% 0.20% 0.080%
Number of salaries quoted 3 4 2
Average salary £50,000 £47,500 £41,250
Average salary % change year-on-year
+5.26% +15.15%
90% offered a salary of more than £38,000 £35,000 £40,250
10% offered a salary of more than £54,000 £70,000 £42,250
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3321 3071 2508
As % of all permanent IT jobs located in the East Midlands 87.28% 82.96% 77.84%
Number of salaries quoted 2755 2543 2054
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East Midlands

Customer Engagement
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East Midlands region.

Customer Engagement Salary Trend in the East Midlands

Customer Engagement
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East Midlands region over the 3 months to 3 September 2015.

Customer Engagement Salary Histogram in the East Midlands

Customer Engagement
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East Midlands region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 2 £35,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East Midlands

For the 6 months to 3 September 2015, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 9 (45.00%) E-Commerce
2 8 (40.00%) Stakeholder Management
3 7 (35.00%) Analytics
4 6 (30.00%) Social Media Marketing
4 6 (30.00%) New Media
4 6 (30.00%) Online Marketing
4 6 (30.00%) Social Media
4 6 (30.00%) Facebook
4 6 (30.00%) Twitter
4 6 (30.00%) Marketing
4 6 (30.00%) Degree
4 6 (30.00%) JIRA
4 6 (30.00%) Social Network
4 6 (30.00%) Retail
4 6 (30.00%) Scrum
4 6 (30.00%) Agile Software Development
4 6 (30.00%) Business Analysis
4 6 (30.00%) HTML
4 6 (30.00%) Benchmarking
5 5 (25.00%) B2C
5 5 (25.00%) ATG
5 5 (25.00%) CRM
5 5 (25.00%) Magento
5 5 (25.00%) Use Case
5 5 (25.00%) hybris
5 5 (25.00%) Demandware
5 5 (25.00%) Business Process Mapping
5 5 (25.00%) User Experience
6 4 (20.00%) Service Delivery
7 3 (15.00%) Firewall

Customer Engagement
Top Related IT Skills in the East Midlands by Category

For the 6 months to 3 September 2015, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Business Applications
1 5 (25.00%) Magento
Communications & Networking
1 3 (15.00%) Firewall
2 2 (10.00%) Cisco ASA
3 1 (5.00%) Softswitch
3 1 (5.00%) LAN
3 1 (5.00%) PBX
3 1 (5.00%) VoIP
3 1 (5.00%) WAN
Development Applications
1 6 (30.00%) JIRA
2 1 (5.00%) Selenium
2 1 (5.00%) TestNG
2 1 (5.00%) Team Foundation Server
2 1 (5.00%) Bugzilla
General
1 6 (30.00%) Retail
1 6 (30.00%) Marketing
2 1 (5.00%) Telecoms
2 1 (5.00%) Finance
2 1 (5.00%) Banking
Job Titles
1 6 (30.00%) Business Analyst
1 6 (30.00%) Analyst
1 6 (30.00%) Social Media Specialist
2 5 (25.00%) Agile Business Analyst
2 5 (25.00%) E-Commerce Business Analyst
3 4 (20.00%) Social Media Manager
3 4 (20.00%) Social Media Executive
3 4 (20.00%) E-Commerce Manager
3 4 (20.00%) Marketing Manager
3 4 (20.00%) E-Commerce Specialist
3 4 (20.00%) Marketing Executive
4 2 (10.00%) Security Specialist
4 2 (10.00%) Firewall Specialist
5 1 (5.00%) Service Transformation Manager
5 1 (5.00%) QA Automation Engineer
5 1 (5.00%) Automation Engineer
5 1 (5.00%) Test Automation Engineer
5 1 (5.00%) QA Engineer
5 1 (5.00%) Delivery Manager
5 1 (5.00%) Training Consultant
Libraries, Frameworks & Software Standards
1 6 (30.00%) HTML
Miscellaneous
1 6 (30.00%) Social Network
1 6 (30.00%) Social Media
1 6 (30.00%) New Media
2 5 (25.00%) User Experience
3 2 (10.00%) Statistics
4 1 (5.00%) Analytical Skills
4 1 (5.00%) Enterprise Software
Operating Systems
1 1 (5.00%) Windows
1 1 (5.00%) Linux
1 1 (5.00%) Windows Server 2008
1 1 (5.00%) Windows 7
1 1 (5.00%) Windows 8
1 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 9 (45.00%) E-Commerce
2 8 (40.00%) Stakeholder Management
3 7 (35.00%) Analytics
4 6 (30.00%) Online Marketing
4 6 (30.00%) Social Media Marketing
4 6 (30.00%) Scrum
4 6 (30.00%) Agile Software Development
4 6 (30.00%) Business Analysis
4 6 (30.00%) Benchmarking
5 5 (25.00%) B2C
5 5 (25.00%) CRM
5 5 (25.00%) Use Case
5 5 (25.00%) Business Process Mapping
6 4 (20.00%) Service Delivery
7 3 (15.00%) ITIL
8 1 (5.00%) CAD
8 1 (5.00%) Project Management
8 1 (5.00%) Process Management
8 1 (5.00%) Performance Testing
8 1 (5.00%) Time Management
Programming Languages
1 1 (5.00%) C#
1 1 (5.00%) Java
Qualifications
1 6 (30.00%) Degree
Quality Assurance & Compliance
1 2 (10.00%) SLA
2 1 (5.00%) QA
Vendors
1 6 (30.00%) Facebook
1 6 (30.00%) Twitter
2 5 (25.00%) hybris
2 5 (25.00%) ATG
2 5 (25.00%) Demandware
3 2 (10.00%) Blue Coat
3 2 (10.00%) Cisco
3 2 (10.00%) CheckPoint
3 2 (10.00%) F5