The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 171 174 172
Rank change year-on-year
+3 -2
Permanent jobs citing Customer Engagement 8 2 1
As % of all permanent IT jobs located in the East Midlands 0.22% 0.059% 0.033%
As % of the Processes & Methodologies category 0.27% 0.076% 0.042%
Number of salaries quoted 3 2 1
Average salary £39,500 £41,250 £41,500
Average salary % change year-on-year
-4.24% -0.60%
UK excluding London average salary £45,000 £47,500 £52,500
% change year-on-year
-5.26% -9.52%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2987 2636 2398
As % of all permanent IT jobs located in the East Midlands 82.45% 77.35% 78.70%
Number of salaries quoted 2527 2230 2079
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £58,000 £57,500 £57,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East Midlands

Customer Engagement
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East Midlands region.

Customer Engagement Salary Trend in the East Midlands

Customer Engagement
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East Midlands region over the 3 months to 22 October 2014.

Customer Engagement Salary Histogram in the East Midlands

Customer Engagement
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East Midlands region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lincolnshire - 6 £44,000 -
Leicestershire +13 1 £35,000 -17.64%
Derbyshire - 1 £57,500 -
Northamptonshire - 1 £35,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 October 2014, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (50.00%) HTML
2 7 (43.75%) JavaScript
2 7 (43.75%) .NET
2 7 (43.75%) ASP.NET
3 6 (37.50%) CSS
3 6 (37.50%) Retail
3 6 (37.50%) C#
3 6 (37.50%) Agile Software Development
3 6 (37.50%) Performance Management
4 5 (31.25%) Integration Testing
4 5 (31.25%) Team Foundation Server
4 5 (31.25%) Mentoring
4 5 (31.25%) Coaching
4 5 (31.25%) JIRA
4 5 (31.25%) WCF
4 5 (31.25%) ASP.NET MVC
4 5 (31.25%) Dependency Injection
4 5 (31.25%) Inversion of Control
4 5 (31.25%) People Management
4 5 (31.25%) TDD
4 5 (31.25%) Scrum
4 5 (31.25%) MVC
5 2 (12.50%) Marketing
5 2 (12.50%) SQL
5 2 (12.50%) SQL Server
5 2 (12.50%) CRM
5 2 (12.50%) E-Commerce
5 2 (12.50%) Microsoft
5 2 (12.50%) Business Development
5 2 (12.50%) Analytical Skills

Customer Engagement
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 October 2014, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) SharePoint 2010
1 1 (6.25%) SharePoint
Applications
1 1 (6.25%) Photoshop
1 1 (6.25%) MS Excel
Business Applications
1 1 (6.25%) Google Analytics
Database & Business Intelligence
1 2 (12.50%) SQL Server
2 1 (6.25%) SQL Server 2008
Development Applications
1 5 (31.25%) Team Foundation Server
1 5 (31.25%) JIRA
2 1 (6.25%) Hudson
General
1 6 (37.50%) Retail
2 2 (12.50%) Marketing
3 1 (6.25%) Electronics
3 1 (6.25%) Finance
3 1 (6.25%) Advertising
Job Titles
1 7 (43.75%) Developer
2 6 (37.50%) .NET Developer
3 5 (31.25%) Senior .NET Developer
3 5 (31.25%) Senior Developer
4 2 (12.50%) Service Manager
5 1 (6.25%) ASP.NET Programmer
5 1 (6.25%) Lead Architect
5 1 (6.25%) Software Manager
5 1 (6.25%) C# Programmer
5 1 (6.25%) Lead Solutions Architect
5 1 (6.25%) Enterprise Solutions Architect
5 1 (6.25%) SQL Programmer
5 1 (6.25%) Architect
5 1 (6.25%) Project Manager
5 1 (6.25%) Tester
5 1 (6.25%) Web Developer
5 1 (6.25%) Solutions Architect
5 1 (6.25%) Applications Developer
5 1 (6.25%) Platform Manager
5 1 (6.25%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (50.00%) HTML
2 7 (43.75%) .NET
2 7 (43.75%) ASP.NET
3 6 (37.50%) CSS
4 5 (31.25%) WCF
4 5 (31.25%) ASP.NET MVC
5 2 (12.50%) jQuery
6 1 (6.25%) HTML5
6 1 (6.25%) CSS3
6 1 (6.25%) Web Services
Miscellaneous
1 5 (31.25%) Inversion of Control
2 2 (12.50%) Analytical Skills
3 1 (6.25%) Computer Science
3 1 (6.25%) Social Media
3 1 (6.25%) Enterprise Software
Operating Systems
1 1 (6.25%) UNIX
1 1 (6.25%) Windows
Processes & Methodologies
1 6 (37.50%) Agile Software Development
1 6 (37.50%) Performance Management
2 5 (31.25%) Integration Testing
2 5 (31.25%) Mentoring
2 5 (31.25%) Coaching
2 5 (31.25%) Dependency Injection
2 5 (31.25%) People Management
2 5 (31.25%) TDD
2 5 (31.25%) Scrum
2 5 (31.25%) MVC
3 2 (12.50%) CRM
3 2 (12.50%) E-Commerce
3 2 (12.50%) Business Development
4 1 (6.25%) Online Marketing
4 1 (6.25%) Digital Marketing
4 1 (6.25%) Continuous Improvement
4 1 (6.25%) Analytics
4 1 (6.25%) Performance Monitoring
4 1 (6.25%) PRINCE
4 1 (6.25%) Project Management
Programming Languages
1 7 (43.75%) JavaScript
2 6 (37.50%) C#
3 2 (12.50%) SQL
Qualifications
1 1 (6.25%) PMP
1 1 (6.25%) PMI Certification
1 1 (6.25%) HND
Quality Assurance & Compliance
1 1 (6.25%) SLA
Vendors
1 2 (12.50%) Microsoft
2 1 (6.25%) Sitecore
2 1 (6.25%) Facebook
2 1 (6.25%) Twitter
2 1 (6.25%) Oracle
2 1 (6.25%) VMware
2 1 (6.25%) Google