The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
England / East Midlands
Rank 144 171 163
Rank change year-on-year
+27 -8
Permanent jobs citing Customer Engagement 17 4 8
As % of all permanent IT jobs located in the East Midlands 0.58% 0.13% 0.25%
As % of the Processes & Methodologies category 0.66% 0.14% 0.29%
Number of salaries quoted 9 4 8
Median salary £80,000 £52,500 £61,250
Median salary % change year-on-year
+52.38% -14.28%
90% offered a salary of more than £42,000 £43,250 £54,600
10% offered a salary of more than £85,000 £60,000 £75,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2572 2815 2759
As % of all permanent IT jobs located in the East Midlands 88.23% 88.05% 85.44%
Number of salaries quoted 2103 2144 2306
Median salary £42,500 £41,674 £40,000
Median salary % change year-on-year
+1.98% +4.18%
90% offered a salary of more than £30,000 £27,500 £28,500
10% offered a salary of more than £60,000 £58,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East Midlands

Customer Engagement
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East Midlands region.

Customer Engagement Salary Trend in the East Midlands

Customer Engagement
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East Midlands region over the 3 months to 19 January 2017.

Customer Engagement Salary Histogram in the East Midlands

Customer Engagement
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East Midlands region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 10 £85,000 - 4
Leicestershire - 4 £42,000 - 2
Nottinghamshire -7 3 £80,000 +33.33%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Customer Engagement.

1 11 (52.38%) Release Management
2 10 (47.62%) Retail
3 6 (28.57%) CRM
3 6 (28.57%) HP
3 6 (28.57%) Degree
3 6 (28.57%) QA
3 6 (28.57%) RESTful
4 4 (19.05%) Unit Testing
4 4 (19.05%) SAP ERP
4 4 (19.05%) Fat Client
4 4 (19.05%) HP Quality Center
4 4 (19.05%) ERP
4 4 (19.05%) SQL
4 4 (19.05%) MySQL
4 4 (19.05%) SAP
4 4 (19.05%) Quality Management
4 4 (19.05%) Change Management
4 4 (19.05%) Project Management
4 4 (19.05%) Thin Client
4 4 (19.05%) Agile Software Development
4 4 (19.05%) Ruby
5 3 (14.29%) Mentoring
6 2 (9.52%) IaaS
6 2 (9.52%) Automation Testing
6 2 (9.52%) Performance Testing
6 2 (9.52%) PaaS
6 2 (9.52%) Bash Shell
6 2 (9.52%) Capacity Planning
6 2 (9.52%) HTML5
6 2 (9.52%) Cucumber

Customer Engagement
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Apache
1 2 (9.52%) IIS
1 2 (9.52%) nginx
Applications
1 2 (9.52%) MS Excel
Business Applications
1 4 (19.05%) SAP ERP
Cloud Services
1 2 (9.52%) Amazon AWS
1 2 (9.52%) Amazon EC2
1 2 (9.52%) AWS CloudFormation
1 2 (9.52%) IaaS
1 2 (9.52%) Microsoft Azure
1 2 (9.52%) PaaS
2 1 (4.76%) SaaS
Communications & Networking
1 2 (9.52%) DNS
1 2 (9.52%) Firewall
1 2 (9.52%) FTP
1 2 (9.52%) HTTP
1 2 (9.52%) HTTPS
1 2 (9.52%) SSH
1 2 (9.52%) TCP/IP
Database & Business Intelligence
1 4 (19.05%) MySQL
2 2 (9.52%) DB2
2 2 (9.52%) RDBMS
2 2 (9.52%) Relational Database
2 2 (9.52%) SQL Server
Development Applications
1 2 (9.52%) Cucumber
1 2 (9.52%) Selenium
General
1 10 (47.62%) Retail
2 2 (9.52%) Finance
2 2 (9.52%) Publishing
Job Titles
1 7 (33.33%) Architect
1 7 (33.33%) Solutions Architect
2 4 (19.05%) Developer
2 4 (19.05%) Service Manager
2 4 (19.05%) Service Transition Manager
2 4 (19.05%) Software Developer
2 4 (19.05%) Transition Manager
3 3 (14.29%) Senior Architect
3 3 (14.29%) Senior Solutions Architect
4 2 (9.52%) DevOps Engineer
4 2 (9.52%) QA Leader
4 2 (9.52%) Senior Developer
4 2 (9.52%) Senior Software Developer
4 2 (9.52%) Test Leader
5 1 (4.76%) Knowledge Manager
5 1 (4.76%) Senior Server Engineer
5 1 (4.76%) Server Engineer
Libraries, Frameworks & Software Standards
1 6 (28.57%) RESTful
2 2 (9.52%) HTML
2 2 (9.52%) HTML5
2 2 (9.52%) LAMP
2 2 (9.52%) LEMP Stack
Miscellaneous
1 4 (19.05%) Fat Client
1 4 (19.05%) Thin Client
2 2 (9.52%) Analytical Skills
2 2 (9.52%) CMDB
2 2 (9.52%) Computer Science
2 2 (9.52%) Data Centre
2 2 (9.52%) Hybrid Cloud
2 2 (9.52%) Public Cloud
3 1 (4.76%) User Experience
Operating Systems
1 2 (9.52%) Linux
1 2 (9.52%) Unix
2 1 (4.76%) Windows
2 1 (4.76%) Windows Server
2 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 11 (52.38%) Release Management
2 6 (28.57%) CRM
3 4 (19.05%) Agile Software Development
3 4 (19.05%) Change Management
3 4 (19.05%) ERP
3 4 (19.05%) Project Management
3 4 (19.05%) Quality Management
3 4 (19.05%) Unit Testing
4 3 (14.29%) Mentoring
5 2 (9.52%) Automation Testing
5 2 (9.52%) BDD
5 2 (9.52%) Capacity Planning
5 2 (9.52%) Continuous Improvement
5 2 (9.52%) Continuous Integration
5 2 (9.52%) DevOps
5 2 (9.52%) Gantt Chart
5 2 (9.52%) ITIL V3
5 2 (9.52%) Line Management
5 2 (9.52%) Presales
5 2 (9.52%) Test Strategy
Programming Languages
1 4 (19.05%) Ruby
1 4 (19.05%) SQL
2 2 (9.52%) Bash Shell
2 2 (9.52%) Java
2 2 (9.52%) JavaScript
2 2 (9.52%) Perl
2 2 (9.52%) PowerShell
2 2 (9.52%) Python
Qualifications
1 6 (28.57%) Degree
2 2 (9.52%) ISEB
2 2 (9.52%) PMI Certification
2 2 (9.52%) PMP
3 1 (4.76%) MCSA
3 1 (4.76%) MCSE
3 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 6 (28.57%) QA
System Software
1 2 (9.52%) iptables
1 2 (9.52%) Virtual Machines
1 2 (9.52%) VMware Infrastructure
Systems Management
1 4 (19.05%) HP Quality Center
2 2 (9.52%) CFEngine
2 2 (9.52%) HAProxy
2 2 (9.52%) Opscode Chef
2 2 (9.52%) Puppet
2 2 (9.52%) SCVMM
Vendors
1 6 (28.57%) HP
2 4 (19.05%) SAP
3 2 (9.52%) BMC
3 2 (9.52%) CheckPoint
3 2 (9.52%) Cisco
3 2 (9.52%) Citrix
3 2 (9.52%) EMC
3 2 (9.52%) IBM
3 2 (9.52%) Juniper
3 2 (9.52%) NetApp
3 2 (9.52%) Oracle
3 2 (9.52%) VMware
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Searchability
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Posted: 5 days ago
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