The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 176 169 171
Rank change year-on-year
-7 +2
Permanent jobs citing Customer Engagement 6 2 7
As % of all permanent IT jobs located in the East Midlands 0.16% 0.061% 0.20%
As % of the Processes & Methodologies category 0.20% 0.080% 0.27%
Number of salaries quoted 4 2 1
Average salary £47,500 £41,250 £41,500
Average salary % change year-on-year
+15.15% -0.60%
UK excluding London average salary £45,500 £44,000 £53,750
% change year-on-year
+3.40% -18.13%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3061 2498 2621
As % of all permanent IT jobs located in the East Midlands 81.09% 76.46% 76.62%
Number of salaries quoted 2517 2062 2245
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,500 £60,000 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East Midlands

Customer Engagement
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East Midlands region.

Customer Engagement Salary Trend in the East Midlands

Customer Engagement
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East Midlands region over the 3 months to 22 August 2014.

Customer Engagement Salary Histogram in the East Midlands

Customer Engagement
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East Midlands region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +3 2 £35,000 -17.64%
Nottinghamshire - 2 £51,250 -
Lincolnshire - 1 - -
Northamptonshire - 1 £35,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 August 2014, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (35.71%) Business Development
2 3 (21.43%) HTML
3 2 (14.29%) JavaScript
3 2 (14.29%) .NET
3 2 (14.29%) ASP.NET
3 2 (14.29%) CRM
3 2 (14.29%) E-Commerce
3 2 (14.29%) Microsoft
3 2 (14.29%) Publishing
3 2 (14.29%) Scrum
3 2 (14.29%) jQuery
3 2 (14.29%) Marketing
3 2 (14.29%) Selenium
4 1 (7.14%) Google Analytics
4 1 (7.14%) Digital Marketing
4 1 (7.14%) Web Development
4 1 (7.14%) C#
4 1 (7.14%) Hudson
4 1 (7.14%) CSS3
4 1 (7.14%) Facebook
4 1 (7.14%) Twitter
4 1 (7.14%) Analytics
4 1 (7.14%) Enterprise Software
4 1 (7.14%) Performance Monitoring
4 1 (7.14%) SQL Server 2008
4 1 (7.14%) Sitecore
4 1 (7.14%) Online Marketing
4 1 (7.14%) HTML5
4 1 (7.14%) Social Media
4 1 (7.14%) SharePoint 2010

Customer Engagement
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 August 2014, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) SharePoint 2010
1 1 (7.14%) SharePoint
Applications
1 1 (7.14%) MS Excel
1 1 (7.14%) Photoshop
Business Applications
1 1 (7.14%) Google Analytics
Database & Business Intelligence
1 1 (7.14%) SQL Server 2008
1 1 (7.14%) SQL Server
Development Applications
1 2 (14.29%) Selenium
2 1 (7.14%) Hudson
General
1 2 (14.29%) Publishing
1 2 (14.29%) Marketing
2 1 (7.14%) Advertising
2 1 (7.14%) Retail
Job Titles
1 3 (21.43%) Tester
2 2 (14.29%) Manual Tester
2 2 (14.29%) Developer
2 2 (14.29%) Automation Tester
3 1 (7.14%) Lead Solutions Architect
3 1 (7.14%) Enterprise Solutions Architect
3 1 (7.14%) SQL Programmer
3 1 (7.14%) ASP.NET Programmer
3 1 (7.14%) C# Programmer
3 1 (7.14%) Services Delivery Manager
3 1 (7.14%) Service Manager
3 1 (7.14%) Lead Architect
3 1 (7.14%) Software Manager
3 1 (7.14%) Web Developer
3 1 (7.14%) Solutions Architect
3 1 (7.14%) Applications Developer
3 1 (7.14%) Programmer
3 1 (7.14%) Operations Manager
3 1 (7.14%) .NET Developer
3 1 (7.14%) ASP.NET Developer
Libraries, Frameworks & Software Standards
1 3 (21.43%) HTML
2 2 (14.29%) .NET
2 2 (14.29%) ASP.NET
2 2 (14.29%) jQuery
3 1 (7.14%) CSS3
3 1 (7.14%) HTML5
3 1 (7.14%) CSS
3 1 (7.14%) Web Services
Miscellaneous
1 1 (7.14%) Enterprise Software
1 1 (7.14%) Social Media
1 1 (7.14%) Computer Science
Processes & Methodologies
1 5 (35.71%) Business Development
2 2 (14.29%) CRM
2 2 (14.29%) E-Commerce
2 2 (14.29%) Scrum
3 1 (7.14%) Digital Marketing
3 1 (7.14%) Web Development
3 1 (7.14%) Analytics
3 1 (7.14%) Performance Monitoring
3 1 (7.14%) Online Marketing
3 1 (7.14%) Stakeholder Management
3 1 (7.14%) Service Delivery
3 1 (7.14%) SEO
3 1 (7.14%) Agile Software Development
3 1 (7.14%) TOGAF
3 1 (7.14%) Software Engineering
3 1 (7.14%) Web Analytics
3 1 (7.14%) Pay per click
3 1 (7.14%) PRINCE
3 1 (7.14%) Project Management
3 1 (7.14%) ERP
Programming Languages
1 2 (14.29%) JavaScript
2 1 (7.14%) C#
2 1 (7.14%) SQL
Qualifications
1 1 (7.14%) PMP
1 1 (7.14%) PMI Certification
Vendors
1 2 (14.29%) Microsoft
2 1 (7.14%) Facebook
2 1 (7.14%) Twitter
2 1 (7.14%) Sitecore
2 1 (7.14%) Google