The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 161 170 -
Rank change year-on-year
+9 -
Permanent jobs citing Customer Engagement 16 10 0
As % of all permanent IT jobs located in the East Midlands 0.44% 0.27% -
As % of the Processes & Methodologies category 0.51% 0.33% -
Number of salaries quoted 15 3 0
Average salary £37,500 £47,500 -
Average salary % change year-on-year
-21.05% -
UK excluding London average salary £50,000 £50,000 £37,500
% change year-on-year
- +33.33%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3124 3059 2532
As % of all permanent IT jobs located in the East Midlands 85.97% 82.41% 80.51%
Number of salaries quoted 2612 2537 2143
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £27,500 £27,850 £27,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Engagement
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the East Midlands

Customer Engagement
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the East Midlands region.

Customer Engagement Salary Trend in the East Midlands

Customer Engagement
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Customer Engagement across the East Midlands region over the 3 months to 6 July 2015.

Customer Engagement Salary Histogram in the East Midlands

Customer Engagement
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the East Midlands region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +25 8 £25,000 - 1
Northamptonshire - 3 £75,000 -
Derbyshire -2 2 £35,000 -12.50%
Lincolnshire -5 1 £37,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East Midlands

For the 6 months to 6 July 2015, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 17 (56.67%) E-Commerce
2 16 (53.33%) Stakeholder Management
3 14 (46.67%) Scrum
3 14 (46.67%) Agile Software Development
3 14 (46.67%) Retail
3 14 (46.67%) Degree
3 14 (46.67%) JIRA
4 13 (43.33%) Business Analysis
4 13 (43.33%) Use Case
4 13 (43.33%) ATG
4 13 (43.33%) CRM
4 13 (43.33%) B2C
4 13 (43.33%) Magento
4 13 (43.33%) hybris
4 13 (43.33%) Demandware
4 13 (43.33%) User Experience
4 13 (43.33%) Business Process Mapping
5 7 (23.33%) Analytics
6 6 (20.00%) Social Media Marketing
6 6 (20.00%) New Media
6 6 (20.00%) Facebook
6 6 (20.00%) Twitter
6 6 (20.00%) Social Media
6 6 (20.00%) Marketing
6 6 (20.00%) Online Marketing
6 6 (20.00%) Benchmarking
6 6 (20.00%) HTML
6 6 (20.00%) Social Network
7 5 (16.67%) Service Delivery
8 4 (13.33%) Firewall

Customer Engagement
Top Related IT Skills in the East Midlands by Category

For the 6 months to 6 July 2015, IT jobs across the East Midlands region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.33%) Lync
Business Applications
1 13 (43.33%) Magento
Cloud Services
1 1 (3.33%) Microsoft Azure
1 1 (3.33%) Office 365
Communications & Networking
1 4 (13.33%) Firewall
2 2 (6.67%) Cisco ASA
3 1 (3.33%) NAS
3 1 (3.33%) Softswitch
3 1 (3.33%) HSRP
3 1 (3.33%) LAN
3 1 (3.33%) PBX
3 1 (3.33%) VoIP
3 1 (3.33%) WAN
3 1 (3.33%) SAN
3 1 (3.33%) MPLS
3 1 (3.33%) VRRP
3 1 (3.33%) Intrusion Detection
3 1 (3.33%) VLAN
Development Applications
1 14 (46.67%) JIRA
2 1 (3.33%) Selenium
2 1 (3.33%) TestNG
2 1 (3.33%) Team Foundation Server
2 1 (3.33%) Bugzilla
General
1 14 (46.67%) Retail
2 6 (20.00%) Marketing
3 1 (3.33%) Telecoms
3 1 (3.33%) Finance
3 1 (3.33%) Banking
Job Titles
1 13 (43.33%) Business Analyst
1 13 (43.33%) Analyst
1 13 (43.33%) Agile Business Analyst
1 13 (43.33%) E-Commerce Business Analyst
2 6 (20.00%) Social Media Specialist
3 4 (13.33%) Social Media Manager
3 4 (13.33%) Social Media Executive
3 4 (13.33%) E-Commerce Specialist
3 4 (13.33%) Marketing Executive
3 4 (13.33%) E-Commerce Manager
3 4 (13.33%) Marketing Manager
4 2 (6.67%) Services Delivery Manager
4 2 (6.67%) Service Manager
4 2 (6.67%) Security Specialist
4 2 (6.67%) Consultant
4 2 (6.67%) Delivery Manager
4 2 (6.67%) Firewall Specialist
5 1 (3.33%) Service Transformation Manager
5 1 (3.33%) Architect
5 1 (3.33%) QA Automation Engineer
Libraries, Frameworks & Software Standards
1 6 (20.00%) HTML
Miscellaneous
1 13 (43.33%) User Experience
2 6 (20.00%) Social Network
2 6 (20.00%) Social Media
2 6 (20.00%) New Media
3 2 (6.67%) Statistics
4 1 (3.33%) Replication
4 1 (3.33%) Enterprise Software
4 1 (3.33%) Analytical Skills
4 1 (3.33%) Distributed Denial-of-Service
4 1 (3.33%) Data Centre
Operating Systems
1 2 (6.67%) Windows
1 2 (6.67%) Linux
2 1 (3.33%) Windows Server 2008
2 1 (3.33%) Windows 7
2 1 (3.33%) Windows 8
2 1 (3.33%) Windows Server 2012
Processes & Methodologies
1 17 (56.67%) E-Commerce
2 16 (53.33%) Stakeholder Management
3 14 (46.67%) Scrum
3 14 (46.67%) Agile Software Development
4 13 (43.33%) Use Case
4 13 (43.33%) B2C
4 13 (43.33%) CRM
4 13 (43.33%) Business Analysis
4 13 (43.33%) Business Process Mapping
5 7 (23.33%) Analytics
6 6 (20.00%) Online Marketing
6 6 (20.00%) Social Media Marketing
6 6 (20.00%) Benchmarking
7 5 (16.67%) Service Delivery
8 3 (10.00%) ITIL
9 2 (6.67%) Service Management
10 1 (3.33%) Load Balancing
10 1 (3.33%) User Stories
10 1 (3.33%) Line Management
10 1 (3.33%) DDoS Mitigation
Programming Languages
1 1 (3.33%) C#
1 1 (3.33%) Java
Qualifications
1 14 (46.67%) Degree
Quality Assurance & Compliance
1 1 (3.33%) SLA
1 1 (3.33%) QA
Vendors
1 13 (43.33%) ATG
1 13 (43.33%) hybris
1 13 (43.33%) Demandware
2 6 (20.00%) Facebook
2 6 (20.00%) Twitter
3 2 (6.67%) F5
3 2 (6.67%) Blue Coat
3 2 (6.67%) Cisco
3 2 (6.67%) Microsoft
3 2 (6.67%) CheckPoint
Leicester
360 Resourcing
Salary: £35k - 45k per year
Posted: 10 days ago