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This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the Docklands, London region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT job ads that have cited ITIL over the 3 months to 18 July 2008 with a comparison to the same period last year.

LinkInformation Technology Infrastructure Library (ITIL)
Location
3 months to 18 Jul 2008Same period last year
Rank2572
Rank change on same period last yearUp+47
Matching permanent IT job ads9471
As % of all UK permanent IT job ads sampled0.049 %0.029 %
As % of the category below9.419 %5.018 %
Salaries quoted7837
Average minimum salary£52,000£43,595
Average salary£57,611£46,784
% change on same period last year+23.14 %
Average maximum salary£63,222£49,973
UK excluding London average salary£38,584£41,232
% change on same period last year-6.42 %
Processes & Methodologies Docklands, LondonProcesses & Methodologies
Docklands, London
Matching permanent IT job ads9981415
As % of all UK permanent IT job ads sampled0.521 %0.584 %
Salaries quoted783989
Average minimum salary£53,910£56,536
Average salary£59,093£60,986
% change on same period last year-3.10 %
Average maximum salary£64,276£65,435
UK excluding London average salary£42,583£44,532
% change on same period last year-4.37 %
ITIL LondonITIL
London

ITIL
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing ITIL across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

Docklands, London ITIL Demand Trend

ITIL
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Docklands, London region.

Docklands, London ITIL Salary Trend

ITIL
Salary Histogram

The chart provides a salary histogram for IT jobs citing ITIL across the Docklands, London region over the 3 months to 18 July 2008.

Docklands, London ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 18 July 2008, IT jobs across the Docklands, London region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

183 (51.55 %)Finance
261 (37.89 %)Banking
346 (28.57 %)Service Management
444 (27.33 %)ITIL Certification
537 (22.98 %)Service Delivery
629 (18.01 %)SLA
728 (17.39 %)Remedy
823 (14.29 %)Incident Management
922 (13.66 %)Stakeholder Management
1019 (11.80 %)Windows
1117 (10.56 %)PRINCE2
1215 (9.317 %)Active Directory
1314 (8.696 %)Investment Banking
1413 (8.075 %)UNIX
1413 (8.075 %)SQL
1512 (7.453 %)Project Management
1611 (6.832 %)Microsoft
1611 (6.832 %)Release Management
1710 (6.211 %)Problem Management
1710 (6.211 %)Windows 2000
1710 (6.211 %)Change Management
188 (4.969 %)MS Excel
188 (4.969 %)ISEB
188 (4.969 %)SQL Server
188 (4.969 %)Solaris
188 (4.969 %)MS Office
197 (4.348 %)Lotus Notes
197 (4.348 %)Perl
197 (4.348 %)Microsoft Certification
197 (4.348 %)Lotus

ITIL
Top Related IT Skills by Category

For the 6 months to 18 July 2008, IT jobs across the Docklands, London region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
16 (3.727 %)XML
25 (3.106 %)Application Packaging
34 (2.484 %).NET
42 (1.242 %)HTML
42 (1.242 %)Middleware
51 (0.621 %)WebSphere
51 (0.621 %).NET Framework
51 (0.621 %)ASP
51 (0.621 %)JMS
Application Platforms
17 (4.348 %)Lotus Notes
26 (3.727 %)Lotus Domino
34 (2.484 %)IIS
42 (1.242 %)WebLogic
42 (1.242 %)MS Exchange
42 (1.242 %)BizTalk Server
51 (0.621 %)Oracle Workflow
51 (0.621 %)Exchange Server 2003
51 (0.621 %)SharePoint
Applications
18 (4.969 %)MS Office
18 (4.969 %)MS Excel
25 (3.106 %)MS Visio
34 (2.484 %)MS PowerPoint
42 (1.242 %)MS Project
51 (0.621 %)Acrobat
51 (0.621 %)DeltaView
Business Applications
11 (0.621 %)SAP FI
11 (0.621 %)SAP FI/CO
11 (0.621 %)SAP CO
11 (0.621 %)Dynamics NAV
11 (0.621 %)Dynamics CRM
Communications & Networking
15 (3.106 %)SMS
15 (3.106 %)SAN
24 (2.484 %)WAN
24 (2.484 %)LAN
24 (2.484 %)TCP/IP
33 (1.863 %)DNS
42 (1.242 %)VPN
42 (1.242 %)PBX
42 (1.242 %)FTP
51 (0.621 %)SSL
51 (0.621 %)Internet
51 (0.621 %)VRRP
51 (0.621 %)NetScreen
51 (0.621 %)Firewall
51 (0.621 %)Cisco PIX
Database & Business Intelligence
18 (4.969 %)SQL Server
22 (1.242 %)TOAD
31 (0.621 %)BusinessObjects
31 (0.621 %)SAP BW
31 (0.621 %)ETL
Development Applications
13 (1.863 %)Ant
22 (1.242 %)MSI
22 (1.242 %)JIRA
31 (0.621 %)InstallShield
31 (0.621 %)CruiseControl
31 (0.621 %)ClearCase
General
183 (51.55 %)Finance
261 (37.89 %)Banking
314 (8.696 %)Investment Banking
46 (3.727 %)Back Office
55 (3.106 %)Auditing
64 (2.484 %)Insurance
73 (1.863 %)Financial Institution
73 (1.863 %)Front Office
73 (1.863 %)Education
82 (1.242 %)Retail
82 (1.242 %)Pensions
91 (0.621 %)Music
91 (0.621 %)Retail Banking
91 (0.621 %)Law
91 (0.621 %)Legal
Job Titles
141 (25.47 %)Service Manager
225 (15.53 %)Analyst
315 (9.317 %)Team Leader
414 (8.696 %)Administrator
512 (7.453 %)Incident Manager
69 (5.590 %)Operations Manager
69 (5.590 %)Applications Support
78 (4.969 %)Support Team Leader
78 (4.969 %)Delivery Manager
87 (4.348 %)Support Analyst
87 (4.348 %)Service Analyst
96 (3.727 %)Services Delivery Manager
96 (3.727 %)ITIL Manager
105 (3.106 %)Relationships Manager
105 (3.106 %)Applications Manager
105 (3.106 %)Service Desk Analyst
105 (3.106 %)Compliance Manager
105 (3.106 %)Senior Analyst
105 (3.106 %)IT Manager
105 (3.106 %)Project Manager
Miscellaneous
15 (3.106 %)Clustering
24 (2.484 %)Foreign Exchange (FX)
24 (2.484 %)Statistics
33 (1.863 %)Blackberry
42 (1.242 %)Asset Management
42 (1.242 %)Derivative
51 (0.621 %)Equities
51 (0.621 %)AS400
51 (0.621 %)Fixed Income
51 (0.621 %)CMDB
Operating Systems
119 (11.80 %)Windows
213 (8.075 %)UNIX
310 (6.211 %)Windows 2000
48 (4.969 %)Solaris
55 (3.106 %)Linux
55 (3.106 %)Windows XP
61 (0.621 %)Windows Server 2003
61 (0.621 %)Windows NT
Processes & Methodologies
146 (28.57 %)Service Management
237 (22.98 %)Service Delivery
323 (14.29 %)Incident Management
422 (13.66 %)Stakeholder Management
517 (10.56 %)PRINCE2
612 (7.453 %)Project Management
711 (6.832 %)Release Management
810 (6.211 %)Change Management
810 (6.211 %)Problem Management
95 (3.106 %)Business Continuity
104 (2.484 %)Risk Management
104 (2.484 %)Supplier Management
104 (2.484 %)Project Planning
113 (1.863 %)PRINCE
122 (1.242 %)ERP
122 (1.242 %)UML
122 (1.242 %)Load Balancing
122 (1.242 %)Disaster Recovery
122 (1.242 %)CMMI
131 (0.621 %)Knowledge Management
Programming Languages
113 (8.075 %)SQL
27 (4.348 %)Perl
36 (3.727 %)Java
45 (3.106 %)Shell Script
45 (3.106 %)VB
53 (1.863 %)VBA
53 (1.863 %)VBScript
53 (1.863 %)VB6
61 (0.621 %)PL/SQL
61 (0.621 %)C
61 (0.621 %)C++
Qualifications
144 (27.33 %)ITIL Certification
28 (4.969 %)ISEB
37 (4.348 %)Microsoft Certification
46 (3.727 %)Degree
55 (3.106 %)MCSE
64 (2.484 %)Citrix Certification
64 (2.484 %)CCEA
73 (1.863 %)MCP
82 (1.242 %)CISM
82 (1.242 %)CISSP
82 (1.242 %)PRINCE2 Certification
91 (0.621 %)PhD
91 (0.621 %)CCSA
91 (0.621 %)CCSE
91 (0.621 %)CISA
Quality Assurance & Compliance
129 (18.01 %)SLA
27 (4.348 %)COBIT
36 (3.727 %)Sarbanes-Oxley
41 (0.621 %)ISO27001
41 (0.621 %)QA
41 (0.621 %)ISO17799
System Software
115 (9.317 %)Active Directory
22 (1.242 %)VMware Infrastructure
31 (0.621 %)MetaFrame
31 (0.621 %)VMware ESX
Systems Management
15 (3.106 %)OpenView Configuration Management
Vendors
128 (17.39 %)Remedy
211 (6.832 %)Microsoft
37 (4.348 %)Lotus
46 (3.727 %)Oracle
46 (3.727 %)Sybase
55 (3.106 %)VERITAS
64 (2.484 %)TIBCO
73 (1.863 %)SAP
73 (1.863 %)Cisco
82 (1.242 %)IBM
82 (1.242 %)Siebel
82 (1.242 %)Citrix
82 (1.242 %)Avaya
82 (1.242 %)Ericsson
82 (1.242 %)Reuters
82 (1.242 %)Bloomberg
82 (1.242 %)VMware
91 (0.621 %)Serena
91 (0.621 %)Fundtech
91 (0.621 %)Informatica
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