The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Dorset region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 66 53 57
Rank change year-on-year
-13 +4
Permanent jobs requiring a 3rd Line Support 1 6 8
As % of all permanent IT jobs located in Dorset 0.162% 1.195% 1.340%
As % of the Job Titles category 0.166% 1.232% 1.408%
Number of salaries quoted 1 6 8
Average salary £35,000 £27,500 £35,000
Average salary % change year-on-year
+27.27% -21.42%
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Dorset
Permanent IT job ads with a match in the
Job Titles category
602 487 568
As % of all permanent IT jobs located in Dorset 97.41% 97.01% 95.14%
Number of salaries quoted 519 384 437
Average salary £35,000 £32,500 £35,000
Average salary % change year-on-year
+7.69% -7.14%
90% offered a salary of more than £21,500 £23,000 £22,500
10% offered a salary of more than £52,500 £50,000 £45,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
South West

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Dorset region as a proportion of the total demand within the Job Titles category.

Dorset 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Dorset region.

Dorset 3rd Line Support Salary Trend

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Dorset region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 4 (44.44%) SQL Server
1 4 (44.44%) Windows
1 4 (44.44%) Telecoms
2 3 (33.33%) VMware
2 3 (33.33%) Windows Server 2008
2 3 (33.33%) Linux
2 3 (33.33%) LAN
2 3 (33.33%) VoIP
2 3 (33.33%) WAN
2 3 (33.33%) Active Directory
3 2 (22.22%) Citrix
3 2 (22.22%) Red Hat
3 2 (22.22%) Salesforce.com
3 2 (22.22%) Windows Server 2003
3 2 (22.22%) ITIL
3 2 (22.22%) MySQL
3 2 (22.22%) MS Exchange
3 2 (22.22%) Cisco
3 2 (22.22%) Microsoft
3 2 (22.22%) MCSE
3 2 (22.22%) Exchange Server 2010
3 2 (22.22%) Microsoft Certification
3 2 (22.22%) Blackberry
4 1 (11.11%) Blackberry Enterprise Server
4 1 (11.11%) SS7
4 1 (11.11%) Avaya
4 1 (11.11%) Juniper
4 1 (11.11%) Backup Exec
4 1 (11.11%) Network Design
4 1 (11.11%) Exchange Server 2003

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Dorset region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) MS Exchange
1 2 (22.22%) Exchange Server 2010
2 1 (11.11%) Blackberry Enterprise Server
2 1 (11.11%) Exchange Server 2003
2 1 (11.11%) Exchange Server 2007
Applications
1 1 (11.11%) MS Office
Communications & Networking
1 3 (33.33%) LAN
1 3 (33.33%) VoIP
1 3 (33.33%) WAN
2 1 (11.11%) SS7
2 1 (11.11%) Firewall
2 1 (11.11%) Wireless
2 1 (11.11%) DHCP
2 1 (11.11%) Ethernet
2 1 (11.11%) HTTP
2 1 (11.11%) VPN
2 1 (11.11%) DNS
2 1 (11.11%) SSL
2 1 (11.11%) Intranet
2 1 (11.11%) Extranet
Database & Business Intelligence
1 4 (44.44%) SQL Server
2 2 (22.22%) MySQL
3 1 (11.11%) SQL Server 2008
General
1 4 (44.44%) Telecoms
Miscellaneous
1 2 (22.22%) Blackberry
2 1 (11.11%) CMDB
Operating Systems
1 4 (44.44%) Windows
2 3 (33.33%) Windows Server 2008
2 3 (33.33%) Linux
3 2 (22.22%) Windows Server 2003
4 1 (11.11%) Windows Server 2012
4 1 (11.11%) Windows 7
Processes & Methodologies
1 2 (22.22%) ITIL
2 1 (11.11%) Network Design
2 1 (11.11%) Time Management
2 1 (11.11%) PRINCE2
Programming Languages
1 1 (11.11%) C++
1 1 (11.11%) SQL
Qualifications
1 2 (22.22%) MCSE
1 2 (22.22%) Microsoft Certification
2 1 (11.11%) SC Cleared
2 1 (11.11%) Security Cleared
2 1 (11.11%) MCSA
2 1 (11.11%) CCNP
2 1 (11.11%) CCNA
2 1 (11.11%) CCA
2 1 (11.11%) Citrix Certification
2 1 (11.11%) Cisco Certification
System Software
1 3 (33.33%) Active Directory
2 1 (11.11%) VMware Infrastructure
2 1 (11.11%) Hyper-V
2 1 (11.11%) XenApp
2 1 (11.11%) XenServer
2 1 (11.11%) vSphere
Systems Management
1 1 (11.11%) Backup Exec
1 1 (11.11%) Cisco UCCE
Vendors
1 3 (33.33%) VMware
2 2 (22.22%) Citrix
2 2 (22.22%) Red Hat
2 2 (22.22%) Salesforce.com
2 2 (22.22%) Cisco
2 2 (22.22%) Microsoft
3 1 (11.11%) Avaya
3 1 (11.11%) Juniper