The table below looks at the statistics for the IT Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 69 58 43
Rank change year-on-year
-11 -15
Permanent jobs requiring an IT Support 16 10 18
As % of all permanent IT jobs located in Dorset 2.28% 1.64% 3.30%
As % of the Job Titles category 2.34% 1.70% 3.36%
Number of salaries quoted 16 7 16
Average salary £20,000 £19,000 £22,500
Average salary % change year-on-year
+5.26% -15.55%
90% offered a salary of more than £17,000 £16,300 £16,500
10% offered a salary of more than £24,500 £56,500 £27,250
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
684 588 536
As % of all permanent IT jobs located in Dorset 97.30% 96.55% 98.17%
Number of salaries quoted 572 481 475
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £21,500 £25,000 £21,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Dorset

IT Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Dorset region.

IT Support Salary Trend in Dorset

IT Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Dorset region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth -4 12 £20,000 -43.66%
Poole -9 3 £18,000 -5.26%
Dorchester - 1 £23,000 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Dorset

For the 6 months to 28 April 2015, IT jobs across the Dorset region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 33 (80.49%) Microsoft
2 29 (70.73%) Windows
3 27 (65.85%) Active Directory
4 23 (56.10%) Windows Server 2008
5 16 (39.02%) Citrix
6 15 (36.59%) MS Exchange
7 11 (26.83%) VMware
8 10 (24.39%) SAN
9 7 (17.07%) MS Excel
10 6 (14.63%) Windows XP
10 6 (14.63%) Exchange Server 2010
10 6 (14.63%) Windows Server 2012
11 5 (12.20%) Windows 7
11 5 (12.20%) Windows Server 2003
11 5 (12.20%) Linux
12 4 (9.76%) LDAP
12 4 (9.76%) LAN
12 4 (9.76%) SQL Server
12 4 (9.76%) MS Office
12 4 (9.76%) WAN
12 4 (9.76%) VMware Infrastructure
12 4 (9.76%) vCloud
12 4 (9.76%) vSphere
13 3 (7.32%) Degree
13 3 (7.32%) Veeam
13 3 (7.32%) SQL
13 3 (7.32%) ITIL
13 3 (7.32%) Disaster Recovery
13 3 (7.32%) Firewall
13 3 (7.32%) Business Continuity

IT Support
Top Related IT Skills in Dorset by Category

For the 6 months to 28 April 2015, IT jobs across the Dorset region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (36.59%) MS Exchange
2 6 (14.63%) Exchange Server 2010
3 2 (4.88%) IIS
4 1 (2.44%) SharePoint
4 1 (2.44%) SharePoint 2013
4 1 (2.44%) Exchange Server 2013
4 1 (2.44%) Exchange Server 2003
4 1 (2.44%) Exchange Server 2007
4 1 (2.44%) SharePoint 2010
Applications
1 7 (17.07%) MS Excel
2 4 (9.76%) MS Office
Communications & Networking
1 10 (24.39%) SAN
2 4 (9.76%) LDAP
2 4 (9.76%) LAN
2 4 (9.76%) WAN
3 3 (7.32%) Firewall
3 3 (7.32%) VLAN
4 2 (4.88%) VPN
4 2 (4.88%) VoIP
4 2 (4.88%) DMZ
5 1 (2.44%) Intranet
5 1 (2.44%) Internet
5 1 (2.44%) TCP/IP
5 1 (2.44%) DNS
5 1 (2.44%) Wi-Fi
Database & Business Intelligence
1 4 (9.76%) SQL Server
General
1 2 (4.88%) Back Office
2 1 (2.44%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.44%) HTML
Miscellaneous
1 2 (4.88%) Handset
1 2 (4.88%) Video Conferencing
2 1 (2.44%) Analytical Skills
2 1 (2.44%) AS400
Operating Systems
1 29 (70.73%) Windows
2 23 (56.10%) Windows Server 2008
3 6 (14.63%) Windows XP
3 6 (14.63%) Windows Server 2012
4 5 (12.20%) Linux
4 5 (12.20%) Windows Server 2003
4 5 (12.20%) Windows 7
5 2 (4.88%) Apple iOS
5 2 (4.88%) Windows 8
5 2 (4.88%) Windows Vista
5 2 (4.88%) Android
5 2 (4.88%) Windows Phone
Processes & Methodologies
1 3 (7.32%) ITIL
1 3 (7.32%) Disaster Recovery
1 3 (7.32%) Business Continuity
2 1 (2.44%) Asset Management
2 1 (2.44%) Time Management
2 1 (2.44%) Software Asset Management
2 1 (2.44%) Password Management
2 1 (2.44%) PRINCE2
2 1 (2.44%) Business Intelligence
Programming Languages
1 3 (7.32%) SQL
2 2 (4.88%) T-SQL
3 1 (2.44%) C++
Qualifications
1 3 (7.32%) Degree
2 1 (2.44%) MCP
System Software
1 27 (65.85%) Active Directory
2 4 (9.76%) VMware Infrastructure
2 4 (9.76%) vSphere
2 4 (9.76%) vCloud
3 2 (4.88%) Terminal Server
4 1 (2.44%) Hyper-V
Systems Management
1 1 (2.44%) WSUS
Vendors
1 33 (80.49%) Microsoft
2 16 (39.02%) Citrix
3 11 (26.83%) VMware
4 3 (7.32%) Veeam
5 2 (4.88%) ServiceNow
5 2 (4.88%) Apple
5 2 (4.88%) Remedy
5 2 (4.88%) EMC
6 1 (2.44%) SAP
6 1 (2.44%) Cisco
6 1 (2.44%) IBM
6 1 (2.44%) Toshiba
6 1 (2.44%) Logi Analytics