The statistics below represent IT jobs advertised across the South West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
IT Support
Rank 146 148 152
Rank change year-on-year
+2 +4
Permanent jobs requiring an IT Support 103 102 90
As % of all permanent IT jobs located in the South West 1.85% 1.68% 1.55%
As % of the Job Titles category 1.91% 1.72% 1.60%
Number of salaries quoted 101 82 76
Median salary £24,500 £23,250 £22,500
Median salary % change year-on-year
+5.37% +3.33%
90% offered a salary of more than £18,550 £18,100 £17,000
10% offered a salary of more than £37,500 £32,500 £43,500
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5399 5920 5611
As % of all permanent IT jobs located in the South West 96.81% 97.45% 96.74%
Number of salaries quoted 4527 4863 4691
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £23,000 £23,000
10% offered a salary of more than £60,000 £53,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 4 May 2016.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +26 41 £26,000 +8.33% 3
Gloucestershire -7 18 £31,500 +36.95% 1
Wiltshire -4 17 £24,750 +7.60% 1
Cornwall - 9 £20,500 - 1
Devon +6 8 £23,000 -29.23% 2
Somerset -5 7 £23,750 -8.65% 3
Dorset -5 3 £25,000 +25.00% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 4 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring IT Support in the job title.

1 139 (55.16%) Windows
2 111 (44.05%) Microsoft
3 104 (41.27%) Active Directory
4 68 (26.98%) Windows Server 2012
4 68 (26.98%) Windows Server 2008
5 60 (23.81%) Windows Server
6 59 (23.41%) VMware
7 53 (21.03%) MS Exchange
8 52 (20.63%) MS Office
9 51 (20.24%) ITIL
10 47 (18.65%) SQL
11 41 (16.27%) MS Excel
12 40 (15.87%) Degree
13 39 (15.48%) Windows 7
14 38 (15.08%) Citrix
15 33 (13.10%) Service Delivery
16 31 (12.30%) Exchange Server 2010
17 30 (11.90%) Windows 10
18 28 (11.11%) SLA
18 28 (11.11%) VMware Infrastructure
19 27 (10.71%) Windows Server 2003
20 26 (10.32%) Microsoft Certification
20 26 (10.32%) Windows 8
21 25 (9.92%) SAN
21 25 (9.92%) Firewall
22 24 (9.52%) Office 365
23 23 (9.13%) VoIP
23 23 (9.13%) SQL Server
24 22 (8.73%) DNS
25 21 (8.33%) Apple iOS

IT Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (21.03%) MS Exchange
2 31 (12.30%) Exchange Server 2010
3 18 (7.14%) SharePoint
4 13 (5.16%) IIS
5 12 (4.76%) Skype for Business
6 8 (3.17%) Exchange Server 2007
7 7 (2.78%) Exchange Server 2013
8 5 (1.98%) Exchange Server 2003
8 5 (1.98%) SharePoint Server
9 4 (1.59%) Apache
9 4 (1.59%) Office Communications Server
10 2 (0.79%) Blackberry Enterprise Server
10 2 (0.79%) Tomcat
11 1 (0.40%) Confluence
11 1 (0.40%) IBM Notes
11 1 (0.40%) nginx
11 1 (0.40%) SharePoint 2013
Applications
1 52 (20.63%) MS Office
2 41 (16.27%) MS Excel
3 10 (3.97%) MS PowerPoint
4 2 (0.79%) Photoshop
5 1 (0.40%) InfoPath
Business Applications
1 10 (3.97%) SAP Oil and Gas
2 7 (2.78%) Dynamics CRM
Cloud Services
1 24 (9.52%) Office 365
2 9 (3.57%) Microsoft Azure
3 6 (2.38%) SaaS
4 2 (0.79%) Amazon AWS
5 1 (0.40%) GitHub
5 1 (0.40%) Trello
Communications & Networking
1 25 (9.92%) Firewall
1 25 (9.92%) SAN
2 23 (9.13%) VoIP
3 22 (8.73%) DNS
4 19 (7.54%) VPN
5 17 (6.75%) DHCP
5 17 (6.75%) Internet
5 17 (6.75%) TCP/IP
6 14 (5.56%) LAN
7 12 (4.76%) WAN
7 12 (4.76%) Wireless
8 8 (3.17%) PBX
9 7 (2.78%) Skype
9 7 (2.78%) Wi-Fi
10 5 (1.98%) Unified Communications
10 5 (1.98%) VLAN
11 3 (1.19%) IP Telephony
12 2 (0.79%) Cisco IPT
12 2 (0.79%) MPLS
12 2 (0.79%) Remote Desktop
Database & Business Intelligence
1 23 (9.13%) SQL Server
2 10 (3.97%) SQL Server 2008
2 10 (3.97%) SQL Server 2012
3 6 (2.38%) Relational Database
4 4 (1.59%) Ingres
4 4 (1.59%) RDBMS
5 3 (1.19%) MS Access
5 3 (1.19%) MySQL
6 2 (0.79%) Crystal Reports
7 1 (0.40%) PostgreSQL
7 1 (0.40%) SQL Server 2005
Development Applications
1 10 (3.97%) SQL Server Management Studio (SSMS)
2 1 (0.40%) Apache Continuum
2 1 (0.40%) Jenkins
2 1 (0.40%) JIRA
2 1 (0.40%) Maven
2 1 (0.40%) Subversion
General
1 21 (8.33%) Finance
2 18 (7.14%) Telecoms
3 15 (5.95%) Advertising
3 15 (5.95%) Manufacturing
4 12 (4.76%) Marketing
5 10 (3.97%) Electronics
6 9 (3.57%) Retail
7 5 (1.98%) Billing
8 4 (1.59%) Automotive
9 2 (0.79%) Banking
9 2 (0.79%) Law
10 1 (0.40%) Legal
10 1 (0.40%) Music Industry
Libraries, Frameworks & Software Standards
1 4 (1.59%) XML
2 3 (1.19%) JSON
3 2 (0.79%) .NET
3 2 (0.79%) Web Services
4 1 (0.40%) AngularJS
4 1 (0.40%) ASP.NET
4 1 (0.40%) CSS
4 1 (0.40%) CSS3
4 1 (0.40%) HTML
4 1 (0.40%) HTML5
Miscellaneous
1 20 (7.94%) Driving Licence
2 11 (4.37%) iPad
3 10 (3.97%) Mathematics
4 9 (3.57%) Analytical Skills
5 8 (3.17%) Data Protection Act
6 7 (2.78%) Blackberry
7 6 (2.38%) Management Information System
8 5 (1.98%) Clustering
8 5 (1.98%) Digital Media
9 4 (1.59%) Computer Science
10 2 (0.79%) AS400
10 2 (0.79%) EqualLogic
10 2 (0.79%) iPhone
10 2 (0.79%) Replication
11 1 (0.40%) Biology
11 1 (0.40%) Data Centre
11 1 (0.40%) FMCG
11 1 (0.40%) User Experience
11 1 (0.40%) Video Conferencing
Operating Systems
1 139 (55.16%) Windows
2 68 (26.98%) Windows Server 2008
2 68 (26.98%) Windows Server 2012
3 60 (23.81%) Windows Server
4 39 (15.48%) Windows 7
5 30 (11.90%) Windows 10
6 27 (10.71%) Windows Server 2003
7 26 (10.32%) Windows 8
8 21 (8.33%) Apple iOS
9 20 (7.94%) Linux
10 11 (4.37%) Android
11 10 (3.97%) Mac OS X
12 7 (2.78%) Unix
13 4 (1.59%) Windows XP
14 2 (0.79%) Mac OS
14 2 (0.79%) Ubuntu
15 1 (0.40%) Windows Phone
Processes & Methodologies
1 51 (20.24%) ITIL
2 33 (13.10%) Service Delivery
3 17 (6.75%) Mentoring
4 16 (6.35%) Continuous Improvement
5 13 (5.16%) Fault Management
6 12 (4.76%) Agile Software Development
6 12 (4.76%) Data Protection
6 12 (4.76%) Digital Marketing
7 11 (4.37%) Business Intelligence
7 11 (4.37%) CRM
8 10 (3.97%) Programme Management
9 9 (3.57%) Service Management
10 8 (3.17%) Capacity Planning
10 8 (3.17%) Performance Improvement
10 8 (3.17%) Problem Management
10 8 (3.17%) Project Management
10 8 (3.17%) Service Desk Management
11 7 (2.78%) Change Management
11 7 (2.78%) Incident Management
12 6 (2.38%) Performance Monitoring
Programming Languages
1 47 (18.65%) SQL
2 14 (5.56%) PowerShell
3 11 (4.37%) C
3 11 (4.37%) Java
4 8 (3.17%) VBScript
5 5 (1.98%) Shell Script
6 3 (1.19%) C#
7 2 (0.79%) C++
7 2 (0.79%) PHP
8 1 (0.40%) JavaScript
8 1 (0.40%) VB
8 1 (0.40%) VB.NET
8 1 (0.40%) VBA
Qualifications
1 40 (15.87%) Degree
2 26 (10.32%) Microsoft Certification
3 20 (7.94%) MCSE
4 17 (6.75%) Security Cleared
5 15 (5.95%) MCSA
6 8 (3.17%) MCP
7 7 (2.78%) VMware Certified Professional (VCP)
8 6 (2.38%) SC Cleared
9 5 (1.98%) CCNA
9 5 (1.98%) Cisco Certification
10 4 (1.59%) HND
10 4 (1.59%) ITIL Certification
11 2 (0.79%) A+ Certification
11 2 (0.79%) DBS Check
12 1 (0.40%) BC Cleared
12 1 (0.40%) MCITP
12 1 (0.40%) MCTS
12 1 (0.40%) Network+ Certification
Quality Assurance & Compliance
1 28 (11.11%) SLA
2 2 (0.79%) ISO/IEC 27001
3 1 (0.40%) QA
3 1 (0.40%) SNOMED CT
System Software
1 104 (41.27%) Active Directory
2 28 (11.11%) VMware Infrastructure
3 19 (7.54%) Hyper-V
4 10 (3.97%) XenApp
5 8 (3.17%) XenDesktop
6 7 (2.78%) VMware ESXi
6 7 (2.78%) vSphere
7 5 (1.98%) Terminal Services
8 4 (1.59%) Terminal Server
8 4 (1.59%) vCloud
9 1 (0.40%) XenServer
Systems Management
1 16 (6.35%) SCCM
2 9 (3.57%) SCOM
3 5 (1.98%) HP SIM
3 5 (1.98%) Nagios
3 5 (1.98%) WSUS
4 4 (1.59%) Systems Management Server (SMS)
5 1 (0.40%) Ansible
5 1 (0.40%) Microsoft Data Protection Manager
5 1 (0.40%) Norton AntiVirus
5 1 (0.40%) SCDPM
5 1 (0.40%) SCVMM
Vendors
1 111 (44.05%) Microsoft
2 59 (23.41%) VMware
3 38 (15.08%) Citrix
4 13 (5.16%) Apple
5 12 (4.76%) Veeam
6 11 (4.37%) Cisco
7 10 (3.97%) SAP
8 9 (3.57%) Dell
8 9 (3.57%) HP
9 8 (3.17%) Progress
9 8 (3.17%) WatchGuard
10 7 (2.78%) SolarWinds
11 5 (1.98%) FrontRange
12 4 (1.59%) Dell KACE
12 4 (1.59%) Oracle
13 3 (1.19%) Avaya
14 2 (0.79%) Aerohive Networks
14 2 (0.79%) BT
14 2 (0.79%) NetApp
14 2 (0.79%) Symantec
Bristol, Avon
Xist4 IT Recruitment
Salary: £18-24,000 + Bens
Posted: 11 hours ago
Bristol, Avon
Employ Solutions
Salary: From £20,000 to £25,000 per annum + bonus + benefits
Posted: Yesterday
Taunton, Somerset
Southern Lights Recruitment
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: Yesterday
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: 5 days ago
Yeovil, Somerset
Sanderson
Salary: £24000.00 - £25000.00 per annum
Posted: 6 days ago
Poole
Spectrum IT
Salary: £18000 - £21000 per annum + 26 days holiday, Medical, Pension
Posted: 8 days ago
Old Street, London
Gorkana
Salary: £35k - £45k
Posted: 13 days ago
Gloucester
People Source Consulting
Salary: £18000 - £22000 per annum
Posted: 16 days ago