The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 178 172 183
Rank change year-on-year
-6 +11
Permanent jobs requiring an IT Support 67 63 46
As % of all permanent IT jobs located in the South West 1.07% 1.08% 0.81%
As % of the Job Titles category 1.11% 1.14% 0.84%
Number of salaries quoted 60 58 32
Average salary £21,750 £24,500 £24,250
Average salary % change year-on-year
-11.22% +1.03%
90% offered a salary of more than £17,000 £16,500 £19,000
10% offered a salary of more than £26,850 £35,750 £32,500
UK excluding London average salary £24,000 £24,500 £25,000
% change year-on-year
-2.04% -2.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6018 5545 5501
As % of all permanent IT jobs located in the South West 95.84% 95.19% 96.41%
Number of salaries quoted 5047 4709 4898
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 24 December 2014.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset -3 22 £17,000 -37.61% 2
Somerset +6 16 £20,750 +25.75%
Wiltshire -1 12 £22,000 -2.22% 3
Devon -5 7 £18,000 -28.00%
Bristol -17 7 £24,000 -13.51% 6
Gloucestershire -15 5 £24,250 -14.15% 3
Cornwall -3 2 £24,000 +9.09%
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 24 December 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 107 (64.46%) Windows
2 91 (54.82%) Active Directory
3 76 (45.78%) Microsoft
4 51 (30.72%) Windows Server 2008
5 37 (22.29%) ITIL
6 33 (19.88%) MS Exchange
6 33 (19.88%) VMware
7 32 (19.28%) Firewall
8 31 (18.67%) Citrix
9 29 (17.47%) MS Excel
10 28 (16.87%) SQL
11 27 (16.27%) TCP/IP
12 23 (13.86%) MS Office
12 23 (13.86%) VPN
12 23 (13.86%) Microsoft Certification
13 22 (13.25%) VMware Infrastructure
14 21 (12.65%) LAN
14 21 (12.65%) Windows 7
15 20 (12.05%) DNS
16 19 (11.45%) Analytical Skills
17 18 (10.84%) WAN
17 18 (10.84%) Windows Server 2003
18 17 (10.24%) Windows XP
19 16 (9.64%) DHCP
19 16 (9.64%) Windows Server 2012
20 15 (9.04%) SLA
20 15 (9.04%) Change Management
21 14 (8.43%) MCSE
21 14 (8.43%) MCSA
21 14 (8.43%) VoIP

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 24 December 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (19.88%) MS Exchange
2 10 (6.02%) SharePoint
3 8 (4.82%) Exchange Server 2010
4 6 (3.61%) Exchange Server 2003
4 6 (3.61%) Exchange Server 2007
5 3 (1.81%) Blackberry Enterprise Server
5 3 (1.81%) Exchange Server 2013
6 2 (1.20%) Confluence
6 2 (1.20%) IIS
6 2 (1.20%) IBM Notes
7 1 (0.60%) BizTalk Server
7 1 (0.60%) SharePoint 2010
7 1 (0.60%) SharePoint 2013
Applications
1 29 (17.47%) MS Excel
2 23 (13.86%) MS Office
3 8 (4.82%) MS PowerPoint
4 1 (0.60%) Spreadsheet
4 1 (0.60%) Photoshop
Business Applications
1 3 (1.81%) Visualfiles
2 1 (0.60%) Summit
Cloud Services
1 3 (1.81%) Office 365
2 2 (1.20%) Google Apps
3 1 (0.60%) Cloud Computing
3 1 (0.60%) SaaS
Communications & Networking
1 32 (19.28%) Firewall
2 27 (16.27%) TCP/IP
3 23 (13.86%) VPN
4 21 (12.65%) LAN
5 20 (12.05%) DNS
6 18 (10.84%) WAN
7 16 (9.64%) DHCP
8 14 (8.43%) SAN
8 14 (8.43%) VoIP
9 4 (2.41%) FTP
10 3 (1.81%) ADSL
10 3 (1.81%) Internet
11 2 (1.20%) DASS2
11 2 (1.20%) DPNSS
11 2 (1.20%) TETRA
11 2 (1.20%) Intranet
11 2 (1.20%) Unified Communications
11 2 (1.20%) PBX
11 2 (1.20%) WLAN
11 2 (1.20%) SMTP
Database & Business Intelligence
1 11 (6.63%) SQL Server
2 3 (1.81%) Relational Database
3 1 (0.60%) MySQL
3 1 (0.60%) MS Access
3 1 (0.60%) Oracle Database
Development Applications
1 2 (1.20%) JIRA
1 2 (1.20%) Atlassian Bamboo
2 1 (0.60%) Toad
General
1 11 (6.63%) Finance
2 6 (3.61%) Advertising
3 5 (3.01%) Telecoms
4 3 (1.81%) Retail
5 2 (1.20%) Multimedia
5 2 (1.20%) French Language
5 2 (1.20%) Publishing
5 2 (1.20%) Banking
6 1 (0.60%) Back Office
6 1 (0.60%) Electronics
Libraries, Frameworks & Software Standards
1 4 (2.41%) .NET
2 3 (1.81%) ASP.NET
2 3 (1.81%) CSS
2 3 (1.81%) HTML
3 1 (0.60%) XML
3 1 (0.60%) Middleware
3 1 (0.60%) Oracle Fusion
Miscellaneous
1 19 (11.45%) Analytical Skills
2 3 (1.81%) EPoS
3 2 (1.20%) Computer Science
3 2 (1.20%) AS400
3 2 (1.20%) Replication
3 2 (1.20%) Photography
3 2 (1.20%) User Experience
4 1 (0.60%) Mathematics
4 1 (0.60%) Fat Client
4 1 (0.60%) Video Conferencing
4 1 (0.60%) Thin Client
4 1 (0.60%) Management Information System
Operating Systems
1 107 (64.46%) Windows
2 51 (30.72%) Windows Server 2008
3 21 (12.65%) Windows 7
4 18 (10.84%) Windows Server 2003
5 17 (10.24%) Windows XP
6 16 (9.64%) Windows Server 2012
7 13 (7.83%) Windows 8
8 4 (2.41%) UNIX
9 3 (1.81%) Windows 2000 Server
10 2 (1.20%) Mac OS
10 2 (1.20%) Windows Vista
10 2 (1.20%) Mac OS X Server
10 2 (1.20%) Android
11 1 (0.60%) Solaris
11 1 (0.60%) Linux
Processes & Methodologies
1 37 (22.29%) ITIL
2 15 (9.04%) Change Management
3 12 (7.23%) Service Delivery
4 8 (4.82%) Incident Management
4 8 (4.82%) Continuous Improvement
5 7 (4.22%) Asset Management
6 6 (3.61%) Process Management
7 5 (3.01%) Risk Management
8 4 (2.41%) ERP
8 4 (2.41%) ITIL V3
8 4 (2.41%) Problem Management
8 4 (2.41%) Time Management
9 3 (1.81%) Performance Management
9 3 (1.81%) Mentoring
9 3 (1.81%) Workflow
10 2 (1.20%) Configuration Management
10 2 (1.20%) Service Management
10 2 (1.20%) Disaster Recovery
10 2 (1.20%) Software Deployment
10 2 (1.20%) Analytics
Programming Languages
1 28 (16.87%) SQL
2 4 (2.41%) C
3 2 (1.20%) PL/SQL
3 2 (1.20%) Shell Script
3 2 (1.20%) T-SQL
4 1 (0.60%) VB
4 1 (0.60%) VB.NET
4 1 (0.60%) C++
Qualifications
1 23 (13.86%) Microsoft Certification
2 14 (8.43%) MCSE
2 14 (8.43%) MCSA
3 13 (7.83%) MCP
4 12 (7.23%) ITIL Certification
5 11 (6.63%) Cisco Certification
5 11 (6.63%) CCNA
6 9 (5.42%) Degree
7 6 (3.61%) MCITP
8 5 (3.01%) MCTS
8 5 (3.01%) HND
9 4 (2.41%) MCDST
10 1 (0.60%) CCSE
10 1 (0.60%) SC Cleared
10 1 (0.60%) Security Cleared
10 1 (0.60%) CCNP
10 1 (0.60%) CCDP
10 1 (0.60%) A+ Certification
Quality Assurance & Compliance
1 15 (9.04%) SLA
System Software
1 91 (54.82%) Active Directory
2 22 (13.25%) VMware Infrastructure
3 11 (6.63%) Hyper-V
4 3 (1.81%) BlackBerry Internet Service
5 2 (1.20%) XenApp
6 1 (0.60%) vSphere
6 1 (0.60%) Terminal Server
6 1 (0.60%) VMware Workstation
Systems Management
1 5 (3.01%) Norton AntiVirus
2 4 (2.41%) Cisco UCCX
2 4 (2.41%) Cisco CUCM
3 3 (1.81%) SCCM
4 2 (1.20%) Symantec Endpoint Protection
5 1 (0.60%) CiscoWorks
5 1 (0.60%) Backup Exec
Vendors
1 76 (45.78%) Microsoft
2 33 (19.88%) VMware
3 31 (18.67%) Citrix
4 12 (7.23%) Cisco
4 12 (7.23%) Juniper
5 8 (4.82%) CheckPoint
6 7 (4.22%) Symantec
6 7 (4.22%) HP
7 4 (2.41%) Sophos
7 4 (2.41%) NetApp
7 4 (2.41%) Nortel
8 3 (1.81%) Oracle
9 2 (1.20%) IBM
9 2 (1.20%) Siemens
9 2 (1.20%) Lotus
9 2 (1.20%) Apple
9 2 (1.20%) Google
9 2 (1.20%) Atlassian
10 1 (0.60%) Retalix
10 1 (0.60%) SolarWinds
Gloucester
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 4 days ago
Gloucester, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Stroud, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 5 days ago
Bristol
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum + excellent benefits
Posted: 5 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £23000 - £28000 per annum
Posted: 5 days ago
Chippenham
Capita - ITIN
Salary: £26000.00 - £28000.00 per annum
Posted: 6 days ago
Bristol
Recruitment Genius
Posted: 7 days ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 9 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 9 days ago
Bournemouth
Hays IT - Uk Posting account
Salary: £25000.00 - £27000.00 per annum
Posted: 9 days ago
Bournemouth
Spectrum IT
Salary: £16000 - £18000 per annum + training & benefits
Posted: 14 days ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 19 days ago
Trowbridge, Wiltshire
Alertsystems.co.uk
Salary: From £16,000 to £21,000 per annum Workplace Pension
Posted: 20 days ago
Chippenham, Wiltshire
ITS
Salary: From £22,000 to £30,000 per annum Salary Depending on skills match, ex
Posted: 24 days ago