The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 121 141 163
Rank change year-on-year
+20 +22
Permanent jobs requiring an IT Support 144 104 75
As % of all permanent IT jobs located in the South West 2.51% 1.73% 1.37%
As % of the Job Titles category 2.59% 1.78% 1.42%
Number of salaries quoted 134 91 68
Average salary £29,000 £23,500 £26,500
Average salary % change year-on-year
+23.40% -11.32%
90% offered a salary of more than £19,150 £17,000 £16,850
10% offered a salary of more than £37,500 £31,900 £37,500
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5562 5847 5292
As % of all permanent IT jobs located in the South West 97.00% 97.45% 96.98%
Number of salaries quoted 4656 4963 4496
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 11 February 2016.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset +23 38 £32,500 +88.40% 2
Wiltshire +10 34 £30,750 +23.90% 5
Devon +26 29 £29,000 +100.00%
Bristol -11 22 £23,500 -2.08% 9
Somerset -5 11 £23,000 +3.37%
Gloucestershire +3 10 £31,500 +14.54% 3
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 11 February 2016, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 187 (65.85%) Windows
2 127 (44.72%) Active Directory
3 117 (41.20%) Microsoft
4 114 (40.14%) Windows Server 2008
5 103 (36.27%) Windows Server 2012
6 82 (28.87%) Windows Server
7 68 (23.94%) MS Exchange
8 64 (22.54%) VMware
9 61 (21.48%) Windows 7
10 56 (19.72%) MS Office
11 54 (19.01%) ITIL
12 53 (18.66%) SQL
13 45 (15.85%) MS Excel
14 39 (13.73%) Exchange Server 2010
15 37 (13.03%) VMware Infrastructure
16 36 (12.68%) Windows 8
17 32 (11.27%) Service Delivery
17 32 (11.27%) SQL Server
17 32 (11.27%) Citrix
18 30 (10.56%) Mentoring
18 30 (10.56%) Hyper-V
19 28 (9.86%) Windows 10
19 28 (9.86%) SLA
19 28 (9.86%) WAN
20 26 (9.15%) LAN
20 26 (9.15%) Linux
20 26 (9.15%) SCCM
21 24 (8.45%) Degree
21 24 (8.45%) Microsoft Certification
21 24 (8.45%) Windows Server 2003

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 11 February 2016, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 68 (23.94%) MS Exchange
2 39 (13.73%) Exchange Server 2010
3 11 (3.87%) IIS
4 10 (3.52%) SharePoint
4 10 (3.52%) Skype for Business
5 3 (1.06%) Exchange Server 2003
5 3 (1.06%) Exchange Server 2013
6 2 (0.70%) Apache
7 1 (0.35%) CMS
7 1 (0.35%) Confluence
7 1 (0.35%) Exchange Server 2007
7 1 (0.35%) IBM Notes
7 1 (0.35%) nginx
7 1 (0.35%) SAS
7 1 (0.35%) SharePoint Server
Applications
1 56 (19.72%) MS Office
2 45 (15.85%) MS Excel
3 8 (2.82%) MS PowerPoint
4 1 (0.35%) InfoPath
Business Applications
1 6 (2.11%) Dynamics CRM
2 2 (0.70%) SAP Oil and Gas
Cloud Services
1 15 (5.28%) Office 365
2 5 (1.76%) Amazon AWS
3 2 (0.70%) Microsoft Azure
4 1 (0.35%) GitHub
4 1 (0.35%) Trello
Communications & Networking
1 28 (9.86%) WAN
2 26 (9.15%) LAN
3 23 (8.10%) SAN
4 21 (7.39%) Wi-Fi
5 15 (5.28%) DNS
5 15 (5.28%) Internet
5 15 (5.28%) TCP/IP
6 14 (4.93%) Firewall
7 13 (4.58%) VLAN
7 13 (4.58%) VoIP
8 12 (4.23%) DHCP
8 12 (4.23%) VPN
9 7 (2.46%) Skype
10 5 (1.76%) Intranet
10 5 (1.76%) Unified Communications
11 3 (1.06%) IP Telephony
11 3 (1.06%) Remote Desktop
11 3 (1.06%) Wireless
12 2 (0.70%) ADSL
12 2 (0.70%) Cisco IPT
Database & Business Intelligence
1 32 (11.27%) SQL Server
2 10 (3.52%) Crystal Reports
2 10 (3.52%) SQL Server 2008
2 10 (3.52%) SQL Server 2012
3 7 (2.46%) SQL Server Reporting Services
4 4 (1.41%) Ingres
4 4 (1.41%) RDBMS
4 4 (1.41%) Relational Database
4 4 (1.41%) SQL Server Integration Services
5 2 (0.70%) GIS
6 1 (0.35%) MS Access
6 1 (0.35%) MySQL
6 1 (0.35%) PostgreSQL
6 1 (0.35%) SQL Server 2005
Development Applications
1 10 (3.52%) SQL Server Management Studio (SSMS)
2 6 (2.11%) Yeoman
3 1 (0.35%) Apache Continuum
3 1 (0.35%) Jenkins
3 1 (0.35%) JIRA
3 1 (0.35%) Maven
3 1 (0.35%) Subversion
General
1 17 (5.99%) Advertising
2 12 (4.23%) Manufacturing
2 12 (4.23%) Telecoms
3 10 (3.52%) Finance
4 5 (1.76%) Billing
5 4 (1.41%) Automotive
5 4 (1.41%) Law
5 4 (1.41%) Legal
5 4 (1.41%) Marketing
6 3 (1.06%) General Ledger
6 3 (1.06%) Retail
7 2 (0.70%) Back Office
7 2 (0.70%) Electronics
8 1 (0.35%) Games
Libraries, Frameworks & Software Standards
1 5 (1.76%) Web Services
2 4 (1.41%) XML
3 3 (1.06%) CSS
3 3 (1.06%) FIX Protocol
3 3 (1.06%) HTML
4 2 (0.70%) HTML5
5 1 (0.35%) .NET
5 1 (0.35%) AngularJS
Miscellaneous
1 21 (7.39%) Driving Licence
2 14 (4.93%) Analytical Skills
3 11 (3.87%) iPad
4 8 (2.82%) Management Information System
5 5 (1.76%) Data Centre
5 5 (1.76%) Fat Client
5 5 (1.76%) Thin Client
6 4 (1.41%) Blackberry
6 4 (1.41%) Computer Science
7 3 (1.06%) SWIFT
8 2 (0.70%) Digital Media
8 2 (0.70%) EqualLogic
8 2 (0.70%) iPhone
8 2 (0.70%) Mathematics
8 2 (0.70%) PMI
8 2 (0.70%) Replication
9 1 (0.35%) Biology
9 1 (0.35%) Clustering
9 1 (0.35%) FMCG
9 1 (0.35%) Social Media
Operating Systems
1 187 (65.85%) Windows
2 114 (40.14%) Windows Server 2008
3 103 (36.27%) Windows Server 2012
4 82 (28.87%) Windows Server
5 61 (21.48%) Windows 7
6 36 (12.68%) Windows 8
7 28 (9.86%) Windows 10
8 26 (9.15%) Linux
9 24 (8.45%) Windows Server 2003
10 23 (8.10%) Apple iOS
11 14 (4.93%) Unix
12 11 (3.87%) Mac OS X
12 11 (3.87%) Windows XP
13 9 (3.17%) Android
14 3 (1.06%) Windows Vista
15 2 (0.70%) Mac OS
16 1 (0.35%) Windows Phone
Processes & Methodologies
1 54 (19.01%) ITIL
2 32 (11.27%) Service Delivery
3 30 (10.56%) Mentoring
4 18 (6.34%) Continuous Improvement
5 14 (4.93%) Problem Management
6 13 (4.58%) Fault Management
7 10 (3.52%) Business Continuity
7 10 (3.52%) Change Management
7 10 (3.52%) CRM
7 10 (3.52%) Disaster Recovery
7 10 (3.52%) Service Management
8 9 (3.17%) Incident Management
9 8 (2.82%) Business Intelligence
9 8 (2.82%) Performance Improvement
10 7 (2.46%) Performance Monitoring
10 7 (2.46%) Time Management
11 5 (1.76%) Application Packaging
11 5 (1.76%) ITSM
11 5 (1.76%) Line Management
12 4 (1.41%) Coaching
Programming Languages
1 53 (18.66%) SQL
2 16 (5.63%) C
3 13 (4.58%) PowerShell
4 11 (3.87%) Java
5 8 (2.82%) VBScript
6 5 (1.76%) Shell Script
6 5 (1.76%) T-SQL
7 3 (1.06%) C#
7 3 (1.06%) Perl
7 3 (1.06%) PHP
8 2 (0.70%) C++
9 1 (0.35%) JavaScript
9 1 (0.35%) VB
9 1 (0.35%) VB.NET
9 1 (0.35%) VBA
Qualifications
1 24 (8.45%) Degree
1 24 (8.45%) Microsoft Certification
2 23 (8.10%) Security Cleared
3 17 (5.99%) MCSE
4 13 (4.58%) MCSA
5 12 (4.23%) ITIL Certification
6 9 (3.17%) MCP
7 7 (2.46%) SC Cleared
8 5 (1.76%) DBS Check
9 4 (1.41%) VMware Certified Professional (VCP)
10 2 (0.70%) MCITP
10 2 (0.70%) PMI Certification
11 1 (0.35%) CCNA
11 1 (0.35%) Cisco Certification
11 1 (0.35%) DV Cleared
Quality Assurance & Compliance
1 28 (9.86%) SLA
2 1 (0.35%) QA
2 1 (0.35%) SNOMED CT
System Software
1 127 (44.72%) Active Directory
2 37 (13.03%) VMware Infrastructure
3 30 (10.56%) Hyper-V
4 8 (2.82%) XenApp
5 5 (1.76%) XenDesktop
6 4 (1.41%) Terminal Server
6 4 (1.41%) Terminal Services
6 4 (1.41%) VMware ESXi
7 3 (1.06%) Xen
8 1 (0.35%) VMware Workstation
8 1 (0.35%) vSphere
8 1 (0.35%) XenServer
Systems Management
1 26 (9.15%) SCCM
2 6 (2.11%) Nagios
2 6 (2.11%) SCOM
3 5 (1.76%) HP SIM
4 4 (1.41%) WSUS
5 3 (1.06%) Control-M
6 1 (0.35%) Ansible
6 1 (0.35%) Backup Exec
6 1 (0.35%) Microsoft Data Protection Manager
6 1 (0.35%) Norton AntiVirus
6 1 (0.35%) SCDPM
6 1 (0.35%) SCVMM
Vendors
1 117 (41.20%) Microsoft
2 64 (22.54%) VMware
3 32 (11.27%) Citrix
4 11 (3.87%) Apple
4 11 (3.87%) Veeam
5 9 (3.17%) Cisco
6 8 (2.82%) Progress
7 7 (2.46%) HP
8 6 (2.11%) Dell
9 5 (1.76%) FrontRange
9 5 (1.76%) Oracle
9 5 (1.76%) Sage
9 5 (1.76%) SolarWinds
10 4 (1.41%) Red Hat
11 3 (1.06%) Sun
11 3 (1.06%) Toshiba
12 2 (0.70%) ESRI
12 2 (0.70%) NetApp
12 2 (0.70%) SAP
12 2 (0.70%) Symantec
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £22000 - £25000.00 per annum + Bonus, Pension & extensive bens
Posted: 17 hours ago
Devizes, Wiltshire
Websense Recruit Ltd
Salary: up to £22K per annum + Benefits
Posted: 19 hours ago
Bristol, Avon
Novate IT Ltd
Salary: £18000.00 - £22000.00 per annum + benefits
Posted: 21 hours ago
Trowbridge, Wiltshire
Harvard Associates Ltd
Posted: 21 hours ago
Bristol
Recruitment Genius Ltd
Salary: £20000 - £24000 per annum
Posted: 2 days ago
Gloucestershire
Oscar
Salary: £20000 - £27000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
ITF Solutions
Salary: £23000 - £26000 per annum + Benefits
Posted: 2 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: 3 days ago
Bristol
Computer Futures
Salary: £25000 - £32000 per annum + competitive
Posted: 7 days ago
Bristol
Computer Futures
Salary: £25000 - £32000 per annum + competitive
Posted: 7 days ago
Bournemouth
Deerfoot IT Resources Ltd
Salary: £21000 - £26000 per annum
Posted: 8 days ago
Sherborne
Spectrum IT
Salary: £20000 - £27000 per annum
Posted: 13 days ago
Bristol
Recruitment Genius Ltd
Salary: £25000 - £35000 per annum
Posted: 14 days ago
Swindon, Wiltshire
Neptune
Salary: Competitive plus company benefits
Posted: 20 days ago
Cheltenham
People Source Consulting
Salary: £28000 - £32000 per annum
Posted: 22 days ago
Bristol
Computer Futures
Salary: competitive
Posted: 25 days ago
Bristol
Computer Futures
Salary: competitive
Posted: 27 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 27 days ago