The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 195 143 175
Rank change year-on-year
-52 +32
Permanent jobs requiring an IT Support 56 87 41
As % of all permanent IT jobs located in the South West 0.94% 1.43% 0.81%
As % of the Job Titles category 0.97% 1.50% 0.85%
Number of salaries quoted 54 85 37
Average salary £21,500 £22,500 £20,000
Average salary % change year-on-year
-4.44% +12.50%
90% offered a salary of more than £17,500 £17,000 £16,500
10% offered a salary of more than £29,500 £28,900 £22,500
UK excluding London average salary £24,750 £24,750 £23,500
% change year-on-year
- +5.31%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5751 5796 4821
As % of all permanent IT jobs located in the South West 96.17% 95.27% 95.18%
Number of salaries quoted 4841 4792 4152
Average salary £38,000 £37,000 £35,000
Average salary % change year-on-year
+2.70% +5.71%
90% offered a salary of more than £24,000 £23,916 £24,000
10% offered a salary of more than £55,648 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 28 August 2015.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset -4 15 £21,500 +10.25% 3
Wiltshire -8 12 £20,000 -14.89% 6
Somerset -2 11 £22,000 +7.31% 5
Gloucestershire -19 10 £20,875 -5.11%
Bristol -24 5 £26,750 +10.30% 9
Devon -7 1 £16,500 -23.69% 3
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 94 (72.31%) Windows
2 69 (53.08%) Microsoft
2 69 (53.08%) Active Directory
3 56 (43.08%) Windows Server 2008
4 43 (33.08%) MS Office
5 42 (32.31%) Windows Server 2012
6 40 (30.77%) VMware
7 34 (26.15%) MS Exchange
8 29 (22.31%) Windows 7
9 27 (20.77%) VMware Infrastructure
10 26 (20.00%) MS Excel
11 23 (17.69%) Windows 8
12 22 (16.92%) TCP/IP
13 20 (15.38%) Citrix
13 20 (15.38%) Windows Server 2003
13 20 (15.38%) Windows XP
14 18 (13.85%) ITIL
15 17 (13.08%) LAN
15 17 (13.08%) WAN
15 17 (13.08%) DNS
16 15 (11.54%) Firewall
17 14 (10.77%) Exchange Server 2010
18 13 (10.00%) DHCP
19 12 (9.23%) SQL Server
19 12 (9.23%) SLA
20 10 (7.69%) Microsoft Certification
20 10 (7.69%) Hyper-V
21 9 (6.92%) Windows Vista
21 9 (6.92%) SAN
21 9 (6.92%) SQL

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (26.15%) MS Exchange
2 14 (10.77%) Exchange Server 2010
3 9 (6.92%) SharePoint
4 8 (6.15%) Exchange Server 2003
5 5 (3.85%) WorkSite
5 5 (3.85%) Lync
6 3 (2.31%) IIS
7 2 (1.54%) IBM Notes
7 2 (1.54%) SAS
8 1 (0.77%) Apache
8 1 (0.77%) Exchange Server 2007
8 1 (0.77%) Exchange Server 2013
Applications
1 43 (33.08%) MS Office
2 26 (20.00%) MS Excel
Business Applications
1 2 (1.54%) SAP CRM
2 1 (0.77%) Sage 1000
Cloud Services
1 5 (3.85%) Office 365
2 1 (0.77%) Microsoft Azure
Communications & Networking
1 22 (16.92%) TCP/IP
2 17 (13.08%) DNS
2 17 (13.08%) LAN
2 17 (13.08%) WAN
3 15 (11.54%) Firewall
4 13 (10.00%) DHCP
5 9 (6.92%) SAN
6 8 (6.15%) VPN
6 8 (6.15%) Wireless
7 7 (5.38%) Wi-Fi
7 7 (5.38%) Internet
8 5 (3.85%) VoIP
8 5 (3.85%) VLAN
8 5 (3.85%) iSCSI
9 4 (3.08%) MPLS
10 3 (2.31%) SMTP
11 2 (1.54%) 3G
11 2 (1.54%) Bluetooth
12 1 (0.77%) Unified Communications
12 1 (0.77%) IP Telephony
Database & Business Intelligence
1 12 (9.23%) SQL Server
2 2 (1.54%) Crystal Reports
2 2 (1.54%) BusinessObjects
3 1 (0.77%) SQL Server Reporting Services
3 1 (0.77%) SQL Server Integration Services
3 1 (0.77%) Relational Database
Development Applications
1 3 (2.31%) Yeoman
General
1 9 (6.92%) Legal
2 8 (6.15%) Finance
3 7 (5.38%) Advertising
4 6 (4.62%) Manufacturing
5 5 (3.85%) Games
6 4 (3.08%) Law
6 4 (3.08%) Back Office
7 2 (1.54%) Telecoms
8 1 (0.77%) Pharmaceutical
8 1 (0.77%) Financial Institution
8 1 (0.77%) Front Office
8 1 (0.77%) Local Government
8 1 (0.77%) Publishing
Miscellaneous
1 6 (4.62%) Video Conferencing
2 5 (3.85%) Computer Science
3 3 (2.31%) Analytical Skills
4 2 (1.54%) iPad
4 2 (1.54%) Data Integration
4 2 (1.54%) iPhone
4 2 (1.54%) Blackberry
4 2 (1.54%) Management Information System
5 1 (0.77%) AS400
5 1 (0.77%) Handset
5 1 (0.77%) Clustering
5 1 (0.77%) Fat Client
5 1 (0.77%) NHS
5 1 (0.77%) Thin Client
5 1 (0.77%) iSeries
Operating Systems
1 94 (72.31%) Windows
2 56 (43.08%) Windows Server 2008
3 42 (32.31%) Windows Server 2012
4 29 (22.31%) Windows 7
5 23 (17.69%) Windows 8
6 20 (15.38%) Windows XP
6 20 (15.38%) Windows Server 2003
7 9 (6.92%) Windows Vista
8 6 (4.62%) Linux
9 3 (2.31%) Android
10 2 (1.54%) Mac OS X
10 2 (1.54%) Apple iOS
11 1 (0.77%) Windows 2000
11 1 (0.77%) Ubuntu
Processes & Methodologies
1 18 (13.85%) ITIL
2 7 (5.38%) Business Intelligence
3 6 (4.62%) Disaster Recovery
4 5 (3.85%) CRM
4 5 (3.85%) ERP
4 5 (3.85%) Service Management
5 4 (3.08%) Service Delivery
5 4 (3.08%) Incident Management
6 3 (2.31%) Time Management
6 3 (2.31%) Mentoring
6 3 (2.31%) Project Management
6 3 (2.31%) Process Management
7 2 (1.54%) Stakeholder Management
7 2 (1.54%) Business Continuity
7 2 (1.54%) Network Management
8 1 (0.77%) Root Cause Analysis
8 1 (0.77%) Coaching
8 1 (0.77%) IT Asset Management
8 1 (0.77%) Software Delivery
8 1 (0.77%) Agile Software Development
Programming Languages
1 9 (6.92%) SQL
2 2 (1.54%) VBScript
2 2 (1.54%) PowerShell
3 1 (0.77%) VB
3 1 (0.77%) T-SQL
Qualifications
1 10 (7.69%) Microsoft Certification
2 5 (3.85%) VMware Certified Professional (VCP)
2 5 (3.85%) Degree
3 4 (3.08%) MCP
4 3 (2.31%) ITIL Certification
5 2 (1.54%) NVQ Level 3
5 2 (1.54%) A+ Certification
5 2 (1.54%) MCSE
5 2 (1.54%) MCSA
6 1 (0.77%) CCNA
6 1 (0.77%) Cisco Certification
6 1 (0.77%) HND
6 1 (0.77%) SC Cleared
6 1 (0.77%) Security Cleared
Quality Assurance & Compliance
1 12 (9.23%) SLA
System Software
1 69 (53.08%) Active Directory
2 27 (20.77%) VMware Infrastructure
3 10 (7.69%) Hyper-V
4 5 (3.85%) XenDesktop
5 2 (1.54%) Terminal Services
5 2 (1.54%) VMware Workstation
6 1 (0.77%) Terminal Server
6 1 (0.77%) Postfix
6 1 (0.77%) XenApp
6 1 (0.77%) vSphere
6 1 (0.77%) vCloud
Systems Management
1 7 (5.38%) SCCM
2 1 (0.77%) SolarWinds Orion
2 1 (0.77%) Control-M
2 1 (0.77%) WSUS
Vendors
1 69 (53.08%) Microsoft
2 40 (30.77%) VMware
3 20 (15.38%) Citrix
4 7 (5.38%) Veeam
5 6 (4.62%) HP
6 5 (3.85%) Dell
6 5 (3.85%) Avaya
6 5 (3.85%) Cisco
6 5 (3.85%) Toshiba
7 4 (3.08%) 3PAR
8 3 (2.31%) Apple
8 3 (2.31%) Sage
9 2 (1.54%) Salesforce.com
9 2 (1.54%) Remedy
9 2 (1.54%) Lotus
9 2 (1.54%) SAP
9 2 (1.54%) EMC
9 2 (1.54%) TARGIT
10 1 (0.77%) LexisNexis
10 1 (0.77%) SolarWinds
Bath
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 10 hours ago
Bristol
Computer Futures
Salary: £25000 - £40000 per annum + competitive
Posted: 10 hours ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 10 hours ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £28000 - £31000 per annum + benfits & training
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £26000 - £30000 per annum + training & benefits
Posted: 2 days ago
Christchurch, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum + bonus & benefits
Posted: 2 days ago
Bristol, Avon
Randstad Technologies
Salary: £23000.00 - £25000.00 per annum + Pension, bonus, certs etc
Posted: 2 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Bonus + Shift Allowance
Posted: 3 days ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum + Company Car, Laptop and Phone
Posted: 4 days ago
Yeovil, Somerset
Randstad Technologies
Salary: £16000.00 - £22000.00 per annum + Bens + OT
Posted: 5 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £17000 - £18000 per annum + Good Benefits
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Excellent benefits
Posted: 5 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 6 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £26000 per annum + Good Package
Posted: 6 days ago
Yeovil
Recruitment Genius
Salary: £17000 - £19000 per annum
Posted: 6 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 12 days ago
Plymouth
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 12 days ago