The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 156 168 147
Rank change year-on-year
+12 -21
Permanent jobs requiring an IT Support 94 68 75
As % of all permanent IT jobs located in the South West 1.53% 1.17% 1.37%
As % of the Job Titles category 1.59% 1.23% 1.42%
Number of salaries quoted 75 57 58
Average salary £23,000 £22,500 £22,500
Average salary % change year-on-year
+2.22% -
90% offered a salary of more than £18,400 £17,000 £16,500
10% offered a salary of more than £36,100 £37,500 £28,500
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5921 5524 5277
As % of all permanent IT jobs located in the South West 96.07% 95.37% 96.56%
Number of salaries quoted 4880 4671 4662
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,000 £23,500
10% offered a salary of more than £57,500 £50,000 £53,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 17 April 2015.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +5 24 £24,000 +6.66% 5
Gloucestershire +1 22 £23,000 +6.97% 4
Wiltshire +15 19 £21,500 -19.62%
Dorset -12 19 £20,000 -5.88% 1
Somerset +4 5 £23,000 +2.22% 2
Devon -9 5 £32,500 +35.41% 2
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 17 April 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 119 (75.32%) Windows
2 92 (58.23%) Microsoft
3 87 (55.06%) Active Directory
4 64 (40.51%) Windows Server 2008
5 47 (29.75%) Citrix
6 46 (29.11%) VMware
7 40 (25.32%) MS Office
8 38 (24.05%) Windows Server 2003
9 34 (21.52%) MS Exchange
10 30 (18.99%) Windows 7
11 28 (17.72%) VMware Infrastructure
12 27 (17.09%) Windows XP
13 25 (15.82%) Windows Server 2012
14 24 (15.19%) MS Excel
15 22 (13.92%) Windows 8
16 21 (13.29%) LAN
16 21 (13.29%) WAN
17 20 (12.66%) ITIL
17 20 (12.66%) Firewall
18 19 (12.03%) SQL
19 17 (10.76%) Exchange Server 2010
19 17 (10.76%) TCP/IP
20 15 (9.49%) Microsoft Certification
21 14 (8.86%) DHCP
22 12 (7.59%) DNS
22 12 (7.59%) Cisco
23 11 (6.96%) VPN
23 11 (6.96%) SAN
23 11 (6.96%) Internet
23 11 (6.96%) Finance

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 17 April 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (21.52%) MS Exchange
2 17 (10.76%) Exchange Server 2010
3 10 (6.33%) Exchange Server 2003
4 8 (5.06%) Exchange Server 2007
5 4 (2.53%) WorkSite
5 4 (2.53%) IIS
5 4 (2.53%) IBM Notes
5 4 (2.53%) SharePoint
5 4 (2.53%) Exchange Server 2013
6 2 (1.27%) Confluence
7 1 (0.63%) SharePoint 2010
7 1 (0.63%) SharePoint 2013
Applications
1 40 (25.32%) MS Office
2 24 (15.19%) MS Excel
Business Applications
1 1 (0.63%) Sage 1000
Cloud Services
1 4 (2.53%) Office 365
2 1 (0.63%) Symantec.cloud
Communications & Networking
1 21 (13.29%) LAN
1 21 (13.29%) WAN
2 20 (12.66%) Firewall
3 17 (10.76%) TCP/IP
4 14 (8.86%) DHCP
5 12 (7.59%) DNS
6 11 (6.96%) VPN
6 11 (6.96%) SAN
6 11 (6.96%) Internet
7 9 (5.70%) Wireless
8 8 (5.06%) VoIP
9 6 (3.80%) MPLS
10 5 (3.16%) Wi-Fi
10 5 (3.16%) FTP
11 4 (2.53%) LDAP
11 4 (2.53%) VLAN
11 4 (2.53%) Intranet
12 3 (1.90%) Unified Communications
12 3 (1.90%) ADSL
12 3 (1.90%) WLAN
Database & Business Intelligence
1 8 (5.06%) SQL Server
2 1 (0.63%) SQL Server Reporting Services
2 1 (0.63%) Relational Database
Development Applications
1 2 (1.27%) JIRA
1 2 (1.27%) Atlassian Bamboo
General
1 11 (6.96%) Finance
2 10 (6.33%) Advertising
3 9 (5.70%) Telecoms
4 5 (3.16%) Automotive
5 4 (2.53%) Back Office
5 4 (2.53%) Legal
6 3 (1.90%) Law
7 1 (0.63%) Electronics
7 1 (0.63%) Manufacturing
7 1 (0.63%) Banking
Libraries, Frameworks & Software Standards
1 3 (1.90%) .NET
2 2 (1.27%) ASP.NET
2 2 (1.27%) CSS
3 1 (0.63%) HTML
3 1 (0.63%) COM
Miscellaneous
1 9 (5.70%) Analytical Skills
2 6 (3.80%) Video Conferencing
3 3 (1.90%) Handset
3 3 (1.90%) Clustering
4 2 (1.27%) Replication
4 2 (1.27%) Thin Client
4 2 (1.27%) Fat Client
5 1 (0.63%) iPhone
5 1 (0.63%) iPad
5 1 (0.63%) Blackberry
5 1 (0.63%) Management Information System
5 1 (0.63%) AS400
5 1 (0.63%) CMDB
Operating Systems
1 119 (75.32%) Windows
2 64 (40.51%) Windows Server 2008
3 38 (24.05%) Windows Server 2003
4 30 (18.99%) Windows 7
5 27 (17.09%) Windows XP
6 25 (15.82%) Windows Server 2012
7 22 (13.92%) Windows 8
8 8 (5.06%) Linux
9 6 (3.80%) Android
10 4 (2.53%) Windows Vista
11 3 (1.90%) UNIX
11 3 (1.90%) Apple iOS
12 2 (1.27%) Windows 2000 Server
12 2 (1.27%) Windows Phone
13 1 (0.63%) Mac OS X
Processes & Methodologies
1 20 (12.66%) ITIL
2 10 (6.33%) Service Delivery
3 7 (4.43%) Incident Management
4 6 (3.80%) Software Delivery
5 5 (3.16%) Continuous Improvement
5 5 (3.16%) Coaching
6 4 (2.53%) Business Continuity
7 3 (1.90%) Asset Management
7 3 (1.90%) Change Management
7 3 (1.90%) Disaster Recovery
7 3 (1.90%) Process Management
7 3 (1.90%) ERP
8 2 (1.27%) Business Intelligence
8 2 (1.27%) CRM
8 2 (1.27%) Workflow
8 2 (1.27%) Analytics
8 2 (1.27%) Mentoring
8 2 (1.27%) Time Management
9 1 (0.63%) Software Asset Management
9 1 (0.63%) Software Deployment
Programming Languages
1 19 (12.03%) SQL
2 2 (1.27%) T-SQL
3 1 (0.63%) VB
3 1 (0.63%) VB.NET
3 1 (0.63%) C++
3 1 (0.63%) Perl
Qualifications
1 15 (9.49%) Microsoft Certification
2 6 (3.80%) Degree
3 4 (2.53%) MCP
3 4 (2.53%) ITIL Certification
4 3 (1.90%) MCSE
5 2 (1.27%) MCSA
5 2 (1.27%) CCNA
5 2 (1.27%) Cisco Certification
5 2 (1.27%) VMware Certified Professional (VCP)
5 2 (1.27%) MCTS
5 2 (1.27%) MCITP
5 2 (1.27%) SC Cleared
5 2 (1.27%) Security Cleared
6 1 (0.63%) HND
Quality Assurance & Compliance
1 10 (6.33%) SLA
System Software
1 87 (55.06%) Active Directory
2 28 (17.72%) VMware Infrastructure
3 9 (5.70%) Hyper-V
4 4 (2.53%) vSphere
4 4 (2.53%) vCloud
5 3 (1.90%) XenApp
6 2 (1.27%) XenDesktop
6 2 (1.27%) Terminal Server
7 1 (0.63%) Terminal Services
7 1 (0.63%) VMware Workstation
7 1 (0.63%) Postfix
Systems Management
1 3 (1.90%) SCCM
2 1 (0.63%) SCOM
2 1 (0.63%) Symantec Endpoint Protection
2 1 (0.63%) Norton AntiVirus
2 1 (0.63%) WSUS
Vendors
1 92 (58.23%) Microsoft
2 47 (29.75%) Citrix
3 46 (29.11%) VMware
4 12 (7.59%) Cisco
5 9 (5.70%) HP
6 7 (4.43%) Apple
7 6 (3.80%) CA
8 5 (3.16%) 3PAR
9 4 (2.53%) Lotus
10 3 (1.90%) Veeam
10 3 (1.90%) Remedy
10 3 (1.90%) Dell
10 3 (1.90%) Avaya
11 2 (1.27%) EMC
11 2 (1.27%) Nortel
11 2 (1.27%) Sage
11 2 (1.27%) Symantec
11 2 (1.27%) NetApp
11 2 (1.27%) Siemens
11 2 (1.27%) Atlassian
Devon
DCL Search & Selection
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Bath, Avon
Novate IT Ltd
Salary: £18000 - £22000 per hour, Benefits Plus Generous Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Benefits
Posted: Yesterday
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £18000 - £24000.00 per annum + Benefits
Posted: 3 days ago
Bristol
Recruitment Genius
Salary: £20000 - £23000 per annum
Posted: 3 days ago
Bristol, Avon
Latcom Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
Gloucestershire
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 8 days ago
Gloucestershire
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: 8 days ago
Cirencester
Capita - ITIN
Salary: £20000 - £22000 per annum
Posted: 16 days ago
Exeter, Devon, South West
Met Office
Salary: £21,264-£23,790 per annum
Posted: 17 days ago
Frome
Recruitment Genius
Salary: £24000 - £32000 per annum
Posted: 19 days ago
Bristol
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: 25 days ago
Bristol
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: 25 days ago