The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 140 161 186
Rank change year-on-year
+21 +25
Permanent jobs requiring an IT Support 95 56 31
As % of all permanent IT jobs located in the South West 1.57% 1.09% 0.55%
As % of the Job Titles category 1.65% 1.15% 0.57%
Number of salaries quoted 91 49 31
Average salary £21,500 £21,500 £22,500
Average salary % change year-on-year
- -4.44%
90% offered a salary of more than £16,500 £16,500 £18,000
10% offered a salary of more than £27,500 £25,400 £29,500
UK excluding London average salary £25,000 £23,500 £25,250
% change year-on-year
+6.38% -6.93%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5767 4871 5461
As % of all permanent IT jobs located in the South West 95.12% 95.23% 96.04%
Number of salaries quoted 4837 4205 4840
Average salary £36,500 £36,000 £35,000
Average salary % change year-on-year
+1.38% +2.85%
90% offered a salary of more than £23,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 1 October 2014.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +7 29 £20,500 +24.24% 6
Dorset +10 19 £17,000 -24.44% 2
Wiltshire +6 16 £23,000 +21.05% 4
Bristol -2 15 £21,000 -6.66% 4
Gloucestershire -5 9 £25,000 +6.38% 1
Devon -28 4 £18,625 -13.37% 1
Cornwall -3 1 £19,250 -3.75%
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 1 October 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 112 (62.57%) Windows
2 99 (55.31%) Active Directory
3 84 (46.93%) Microsoft
4 45 (25.14%) Windows Server 2008
5 43 (24.02%) MS Office
6 39 (21.79%) VMware
7 36 (20.11%) SQL
8 34 (18.99%) ITIL
9 30 (16.76%) MS Excel
10 29 (16.20%) MS Exchange
11 28 (15.64%) Citrix
11 28 (15.64%) Firewall
11 28 (15.64%) VMware Infrastructure
12 26 (14.53%) Windows 7
13 25 (13.97%) DNS
14 24 (13.41%) TCP/IP
14 24 (13.41%) LAN
15 22 (12.29%) VPN
16 20 (11.17%) Analytical Skills
17 19 (10.61%) WAN
17 19 (10.61%) DHCP
17 19 (10.61%) Windows XP
17 19 (10.61%) Microsoft Certification
18 17 (9.50%) Windows Server 2003
19 15 (8.38%) SAN
19 15 (8.38%) Service Delivery
19 15 (8.38%) Cisco
19 15 (8.38%) MCSE
20 14 (7.82%) Change Management
20 14 (7.82%) Finance

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 1 October 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (16.20%) MS Exchange
2 8 (4.47%) IBM Notes
3 7 (3.91%) SharePoint
4 5 (2.79%) Exchange Server 2007
5 4 (2.23%) Exchange Server 2010
5 4 (2.23%) Blackberry Enterprise Server
6 2 (1.12%) Exchange Server 2013
7 1 (0.56%) BizTalk Server
7 1 (0.56%) CMS
7 1 (0.56%) Umbraco
7 1 (0.56%) SharePoint 2013
7 1 (0.56%) Lync
7 1 (0.56%) Sitecore CMS
Applications
1 43 (24.02%) MS Office
2 30 (16.76%) MS Excel
3 4 (2.23%) MS PowerPoint
4 1 (0.56%) Photoshop
Business Applications
1 3 (1.68%) Visualfiles
2 1 (0.56%) Summit
Cloud Services
1 2 (1.12%) Google Apps
2 1 (0.56%) Office 365
2 1 (0.56%) SaaS
2 1 (0.56%) Cloud Computing
Communications & Networking
1 28 (15.64%) Firewall
2 25 (13.97%) DNS
3 24 (13.41%) TCP/IP
3 24 (13.41%) LAN
4 22 (12.29%) VPN
5 19 (10.61%) WAN
5 19 (10.61%) DHCP
6 15 (8.38%) SAN
7 12 (6.70%) VoIP
8 11 (6.15%) Internet
9 4 (2.23%) iSCSI
9 4 (2.23%) Fibre Channel
9 4 (2.23%) LDAP
10 3 (1.68%) 3G
11 2 (1.12%) Structured Cabling
11 2 (1.12%) Bluetooth
11 2 (1.12%) FTP
11 2 (1.12%) Wi-Fi
12 1 (0.56%) Extranet
12 1 (0.56%) Intranet
Database & Business Intelligence
1 10 (5.59%) SQL Server
2 3 (1.68%) Relational Database
3 2 (1.12%) MySQL
4 1 (0.56%) MS Access
4 1 (0.56%) Oracle Database
4 1 (0.56%) SQL Server 2012
Development Applications
1 1 (0.56%) LabVIEW
1 1 (0.56%) Toad
General
1 14 (7.82%) Finance
2 6 (3.35%) French Language
3 5 (2.79%) Marketing
4 4 (2.23%) Retail
4 4 (2.23%) German Language
4 4 (2.23%) Italian Language
4 4 (2.23%) Spanish Language
4 4 (2.23%) Advertising
4 4 (2.23%) Back Office
5 2 (1.12%) Multimedia
5 2 (1.12%) Publishing
6 1 (0.56%) Telecoms
6 1 (0.56%) Financial Institution
6 1 (0.56%) Banking
Libraries, Frameworks & Software Standards
1 4 (2.23%) XML
1 4 (2.23%) LAMP
2 3 (1.68%) .NET
3 2 (1.12%) ASP.NET
3 2 (1.12%) HTML
4 1 (0.56%) Middleware
4 1 (0.56%) CSS
4 1 (0.56%) Oracle Fusion
Miscellaneous
1 20 (11.17%) Analytical Skills
2 8 (4.47%) Computer Science
3 6 (3.35%) EPoS
4 5 (2.79%) Replication
5 4 (2.23%) Open Source
5 4 (2.23%) PDA
5 4 (2.23%) Blackberry
6 2 (1.12%) Photography
6 2 (1.12%) User Experience
7 1 (0.56%) Thin Client
7 1 (0.56%) BBC
7 1 (0.56%) AS400
7 1 (0.56%) Mathematics
7 1 (0.56%) Fat Client
7 1 (0.56%) Social Media
7 1 (0.56%) iPad
7 1 (0.56%) iPhone
Operating Systems
1 112 (62.57%) Windows
2 45 (25.14%) Windows Server 2008
3 26 (14.53%) Windows 7
4 19 (10.61%) Windows XP
5 17 (9.50%) Windows Server 2003
6 13 (7.26%) Windows Server 2012
7 11 (6.15%) Windows 8
8 6 (3.35%) Linux
9 5 (2.79%) Solaris
9 5 (2.79%) Apple iOS
10 4 (2.23%) UNIX
10 4 (2.23%) Mac OS X
11 3 (1.68%) Windows Vista
12 2 (1.12%) Mac OS X Server
12 2 (1.12%) Mac OS
13 1 (0.56%) Android
13 1 (0.56%) Windows 2000 Server
13 1 (0.56%) CentOS
Processes & Methodologies
1 34 (18.99%) ITIL
2 15 (8.38%) Service Delivery
3 14 (7.82%) Change Management
4 9 (5.03%) Time Management
5 8 (4.47%) Continuous Improvement
6 6 (3.35%) Configuration Management
7 5 (2.79%) ERP
7 5 (2.79%) Incident Management
7 5 (2.79%) Line Management
8 4 (2.23%) ITIL V3
8 4 (2.23%) Asset Management
8 4 (2.23%) Problem Management
8 4 (2.23%) CRM
8 4 (2.23%) Identity Management
9 3 (1.68%) Requirements Analysis
9 3 (1.68%) Software Deployment
9 3 (1.68%) Performance Management
10 2 (1.12%) Service Management
10 2 (1.12%) Process Management
10 2 (1.12%) Risk Management
Programming Languages
1 36 (20.11%) SQL
2 4 (2.23%) Bash Shell
2 4 (2.23%) Python
2 4 (2.23%) C
3 3 (1.68%) C#
3 3 (1.68%) PL/SQL
4 2 (1.12%) Java
4 2 (1.12%) Shell Script
5 1 (0.56%) PHP
5 1 (0.56%) C++
5 1 (0.56%) VB.NET
5 1 (0.56%) PowerShell
Qualifications
1 19 (10.61%) Microsoft Certification
2 15 (8.38%) MCSE
3 13 (7.26%) MCSA
3 13 (7.26%) ITIL Certification
4 12 (6.70%) MCP
5 11 (6.15%) Cisco Certification
5 11 (6.15%) CCNA
5 11 (6.15%) Degree
6 8 (4.47%) HND
7 7 (3.91%) MCITP
8 5 (2.79%) SC Cleared
8 5 (2.79%) Security Cleared
9 4 (2.23%) MCDST
10 3 (1.68%) MCTS
11 1 (0.56%) A+ Certification
11 1 (0.56%) CCDP
11 1 (0.56%) CCNP
11 1 (0.56%) CCSE
11 1 (0.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (6.15%) SLA
System Software
1 99 (55.31%) Active Directory
2 28 (15.64%) VMware Infrastructure
3 11 (6.15%) Hyper-V
4 4 (2.23%) Xen
4 4 (2.23%) GPFS
4 4 (2.23%) NFS
4 4 (2.23%) Samba
5 3 (1.68%) BlackBerry Internet Service
5 3 (1.68%) vSphere
6 2 (1.12%) XenApp
7 1 (0.56%) VMware ESX
Systems Management
1 5 (2.79%) SCCM
2 4 (2.23%) Cisco CUCM
2 4 (2.23%) Cisco UCCX
2 4 (2.23%) Bcfg2
2 4 (2.23%) Norton AntiVirus
3 3 (1.68%) Systems Management Server (SMS)
4 1 (0.56%) CiscoWorks
4 1 (0.56%) WSUS
Vendors
1 84 (46.93%) Microsoft
2 39 (21.79%) VMware
3 28 (15.64%) Citrix
4 15 (8.38%) Cisco
5 12 (6.70%) Juniper
6 8 (4.47%) HP
6 8 (4.47%) CheckPoint
6 8 (4.47%) Lotus
7 7 (3.91%) NetApp
8 4 (2.23%) Oracle
8 4 (2.23%) Symantec
8 4 (2.23%) Sophos
9 2 (1.12%) SolarWinds
9 2 (1.12%) Google
9 2 (1.12%) Nortel
10 1 (0.56%) McAfee
10 1 (0.56%) Apple
10 1 (0.56%) Sage
10 1 (0.56%) Red Hat
10 1 (0.56%) BT
Gloucestershire
ReThink Recruitment
Salary: £18000.00 - £25000.00 per annum + bonus + bens
Posted: 18 hours ago
Bath
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 21 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £20000 per annum + Bens
Posted: 21 hours ago
Swindon, Wiltshire
Randstad Technologies
Salary: £80 - £100 per day
Posted: Yesterday
Yeovil, Somerset
networx
Posted: 3 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £18000 - £20000 per annum
Posted: 5 days ago
Bournemouth
QA Apprenticeships
Salary: £11,000 per year
Posted: 5 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £18000 per annum + training & benefits
Posted: 6 days ago
Bristol, Avon
Genium Selection Limited
Salary: From £26,700 to £26,700 per annum Excellent benefits and holidays
Posted: 6 days ago
Chippenham, Wiltshire
ITS
Salary: From £22,000 to £26,000 per annum
Posted: 6 days ago
Chippenham, Bath, Swindon, Melksham, Malmesbury,...
XIST4 IT LIMITED
Salary: £25-30,000 + Bens
Posted: 7 days ago
Yeovil
Networx Recruitment
Salary: £20,000 - £25,000 per year
Posted: 12 days ago
Bristol
Recruitment Genius
Salary: £20000 - £23000 per annum
Posted: 16 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 20 days ago
Bristol, Avon
Krooter
Salary: Candidates seeking salaries from £15K to £30K will be considered
Posted: 20 days ago
Frome, Beckington, Somerset, Westbury, Trowbridge,...
XIST4 IT LIMITED
Salary: £25-26,000 + Great Benefits
Posted: 20 days ago