The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 169 179 181
Rank change year-on-year
+10 +2
Permanent jobs requiring an IT Support 69 42 45
As % of all permanent IT jobs located in the South West 1.16% 0.77% 0.79%
As % of the Job Titles category 1.21% 0.80% 0.82%
Number of salaries quoted 61 41 32
Average salary £23,000 £25,000 £24,750
Average salary % change year-on-year
-8.00% +1.01%
90% offered a salary of more than £17,000 £16,500 £19,150
10% offered a salary of more than £26,000 £37,500 £32,500
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5694 5244 5472
As % of all permanent IT jobs located in the South West 96.05% 95.57% 96.42%
Number of salaries quoted 4848 4448 4871
Average salary £37,500 £35,250 £36,000
Average salary % change year-on-year
+6.38% -2.08%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 28 January 2015.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset -2 24 £17,500 -58.82% 4
Bristol +3 16 £24,000 -2.04% 11
Wiltshire -1 12 £23,250 +8.13% 2
Somerset +15 10 £22,250 +34.84%
Devon -1 4 £22,500 -40.00% 1
Gloucestershire -10 3 £19,750 -37.30% 4
Cornwall - 2 £24,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 28 January 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 112 (69.14%) Windows
2 82 (50.62%) Active Directory
3 72 (44.44%) Microsoft
4 52 (32.10%) Windows Server 2008
5 37 (22.84%) ITIL
6 34 (20.99%) Firewall
7 32 (19.75%) Citrix
8 31 (19.14%) MS Exchange
9 30 (18.52%) MS Office
9 30 (18.52%) VMware
10 25 (15.43%) Windows 7
11 24 (14.81%) TCP/IP
12 22 (13.58%) VPN
12 22 (13.58%) LAN
12 22 (13.58%) SQL
12 22 (13.58%) VMware Infrastructure
13 21 (12.96%) MS Excel
14 20 (12.35%) WAN
14 20 (12.35%) Windows Server 2003
15 19 (11.73%) Windows XP
16 18 (11.11%) Analytical Skills
17 17 (10.49%) Microsoft Certification
18 15 (9.26%) SLA
18 15 (9.26%) DNS
19 14 (8.64%) Windows 8
19 14 (8.64%) Windows Server 2012
20 13 (8.02%) DHCP
20 13 (8.02%) VoIP
20 13 (8.02%) MCP
21 12 (7.41%) ITIL Certification

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 28 January 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (19.14%) MS Exchange
2 10 (6.17%) Exchange Server 2010
3 8 (4.94%) Exchange Server 2003
4 7 (4.32%) Exchange Server 2007
5 5 (3.09%) SharePoint
6 4 (2.47%) Exchange Server 2013
7 2 (1.23%) Confluence
7 2 (1.23%) IIS
7 2 (1.23%) IBM Notes
8 1 (0.62%) SharePoint 2013
8 1 (0.62%) SharePoint 2010
Applications
1 30 (18.52%) MS Office
2 21 (12.96%) MS Excel
3 5 (3.09%) MS PowerPoint
4 1 (0.62%) Spreadsheet
4 1 (0.62%) Photoshop
Cloud Services
1 4 (2.47%) Office 365
2 1 (0.62%) Google Apps
Communications & Networking
1 34 (20.99%) Firewall
2 24 (14.81%) TCP/IP
3 22 (13.58%) VPN
3 22 (13.58%) LAN
4 20 (12.35%) WAN
5 15 (9.26%) DNS
6 13 (8.02%) DHCP
6 13 (8.02%) VoIP
7 10 (6.17%) SAN
8 5 (3.09%) FTP
8 5 (3.09%) Internet
9 3 (1.85%) Wi-Fi
9 3 (1.85%) Unified Communications
9 3 (1.85%) SSL
9 3 (1.85%) WLAN
9 3 (1.85%) SMTP
9 3 (1.85%) ADSL
10 2 (1.23%) PBX
10 2 (1.23%) TETRA
10 2 (1.23%) IP Telephony
Database & Business Intelligence
1 9 (5.56%) SQL Server
2 3 (1.85%) Relational Database
3 1 (0.62%) MySQL
3 1 (0.62%) MS Access
Development Applications
1 2 (1.23%) JIRA
1 2 (1.23%) Atlassian Bamboo
General
1 10 (6.17%) Finance
2 9 (5.56%) Telecoms
3 7 (4.32%) Advertising
4 2 (1.23%) Publishing
4 2 (1.23%) Multimedia
4 2 (1.23%) French Language
4 2 (1.23%) Automotive
5 1 (0.62%) Electronics
5 1 (0.62%) Banking
Libraries, Frameworks & Software Standards
1 3 (1.85%) .NET
2 2 (1.23%) ASP.NET
2 2 (1.23%) CSS
3 1 (0.62%) HTML
Miscellaneous
1 18 (11.11%) Analytical Skills
2 2 (1.23%) Computer Science
2 2 (1.23%) Handset
2 2 (1.23%) Replication
2 2 (1.23%) Photography
3 1 (0.62%) Mathematics
3 1 (0.62%) EPoS
3 1 (0.62%) Thin Client
3 1 (0.62%) Management Information System
3 1 (0.62%) AS400
3 1 (0.62%) Fat Client
3 1 (0.62%) Video Conferencing
3 1 (0.62%) User Experience
Operating Systems
1 112 (69.14%) Windows
2 52 (32.10%) Windows Server 2008
3 25 (15.43%) Windows 7
4 20 (12.35%) Windows Server 2003
5 19 (11.73%) Windows XP
6 14 (8.64%) Windows 8
6 14 (8.64%) Windows Server 2012
7 5 (3.09%) Windows Vista
8 4 (2.47%) Android
9 3 (1.85%) Apple iOS
10 2 (1.23%) Windows 2000 Server
10 2 (1.23%) Windows Phone
10 2 (1.23%) UNIX
10 2 (1.23%) Mac OS X Server
10 2 (1.23%) Linux
11 1 (0.62%) Mac OS X
11 1 (0.62%) Mac OS
Processes & Methodologies
1 37 (22.84%) ITIL
2 12 (7.41%) Change Management
3 5 (3.09%) Risk Management
3 5 (3.09%) Process Management
3 5 (3.09%) Service Delivery
4 4 (2.47%) Asset Management
4 4 (2.47%) Incident Management
4 4 (2.47%) Continuous Improvement
5 3 (1.85%) Mentoring
5 3 (1.85%) ERP
5 3 (1.85%) Workflow
5 3 (1.85%) Business Continuity
5 3 (1.85%) Disaster Recovery
6 2 (1.23%) Configuration Management
6 2 (1.23%) Service Management
6 2 (1.23%) Coaching
6 2 (1.23%) ITIL V3
6 2 (1.23%) Line Management
6 2 (1.23%) Analytics
6 2 (1.23%) Problem Management
Programming Languages
1 22 (13.58%) SQL
2 2 (1.23%) T-SQL
2 2 (1.23%) C
3 1 (0.62%) C++
3 1 (0.62%) Perl
3 1 (0.62%) VB
3 1 (0.62%) VB.NET
Qualifications
1 17 (10.49%) Microsoft Certification
2 13 (8.02%) MCP
3 12 (7.41%) ITIL Certification
4 9 (5.56%) Cisco Certification
4 9 (5.56%) Degree
4 9 (5.56%) MCSE
4 9 (5.56%) MCSA
4 9 (5.56%) CCNA
5 5 (3.09%) MCTS
6 4 (2.47%) MCDST
7 3 (1.85%) HND
8 2 (1.23%) MCITP
9 1 (0.62%) SC Cleared
9 1 (0.62%) Security Cleared
9 1 (0.62%) CCSE
9 1 (0.62%) CCNP
9 1 (0.62%) CCDP
9 1 (0.62%) A+ Certification
Quality Assurance & Compliance
1 15 (9.26%) SLA
System Software
1 82 (50.62%) Active Directory
2 22 (13.58%) VMware Infrastructure
3 10 (6.17%) Hyper-V
4 3 (1.85%) XenApp
5 1 (0.62%) vSphere
5 1 (0.62%) Terminal Server
5 1 (0.62%) Terminal Services
5 1 (0.62%) VMware Workstation
Systems Management
1 5 (3.09%) Norton AntiVirus
2 4 (2.47%) Cisco UCCX
2 4 (2.47%) Cisco CUCM
3 2 (1.23%) Symantec Endpoint Protection
4 1 (0.62%) Backup Exec
4 1 (0.62%) SCCM
4 1 (0.62%) CiscoWorks
Vendors
1 72 (44.44%) Microsoft
2 32 (19.75%) Citrix
3 30 (18.52%) VMware
4 12 (7.41%) Juniper
5 9 (5.56%) Cisco
6 8 (4.94%) CheckPoint
7 7 (4.32%) Symantec
8 5 (3.09%) Apple
9 4 (2.47%) Nortel
9 4 (2.47%) Sophos
10 3 (1.85%) Remedy
10 3 (1.85%) CA
11 2 (1.23%) NetApp
11 2 (1.23%) Siemens
11 2 (1.23%) Lotus
11 2 (1.23%) HP
11 2 (1.23%) Toshiba
11 2 (1.23%) ServiceNow
11 2 (1.23%) Atlassian
12 1 (0.62%) Logi Analytics
Bristol, Avon
CV Screen Ltd
Salary: Up to £25k plus car and benefits
Posted: 1 hour ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £28000 per annum + Bonus + Benefits
Posted: 6 hours ago
Dorset
ComputerWorld Personnel Ltd
Salary: £25000.0000 - £28000.0000 per annum
Posted: 6 hours ago
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: Yesterday
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: Yesterday
Bournemouth
Spectrum IT
Salary: £16000 - £18000 per annum + training & benefits
Posted: Yesterday
Bristol
Computer Futures
Salary: £25000 - £30000 per annum + competitive
Posted: Yesterday
Gloucester, Gloucestershire
RM Education
Salary: £16000 - £18000 per annum + + £800 bonus
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £28000 per annum + Bonus + Excellent Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £17000.00 - £20000.00 per annum
Posted: 2 days ago
Cirencester, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 4 days ago
Calne, Wiltshire
IT Support 365 Ltd
Posted: 5 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £18000 - £20000 per annum
Posted: 5 days ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £18000 - £23000.00 per annum
Posted: 6 days ago
Weymouth, Dorset
IT Support 365 Ltd
Posted: 7 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 9 days ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 9 days ago
Gloucester
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 9 days ago
Bristol, Gloucestershire
CDK Group
Salary: Competitive
Posted: 12 days ago
Bristol, South West
CDK Group
Salary: Competitive
Posted: 19 days ago