The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 143 163 189
Rank change year-on-year
+20 +26
Permanent jobs requiring an IT Support 100 48 30
As % of all permanent IT jobs located in the South West 1.61% 0.94% 0.52%
As % of the Job Titles category 1.69% 0.99% 0.54%
Number of salaries quoted 99 41 30
Average salary £22,000 £20,000 £23,500
Average salary % change year-on-year
+10.00% -14.89%
90% offered a salary of more than £16,500 £16,500 £18,450
10% offered a salary of more than £28,300 £22,500 £29,650
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5915 4834 5506
As % of all permanent IT jobs located in the South West 95.11% 95.01% 96.19%
Number of salaries quoted 4943 4184 4878
Average salary £36,000 £35,000 £35,500
Average salary % change year-on-year
+2.85% -1.40%
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 19 September 2014.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +1 26 £20,500 +24.24% 6
Dorset +12 21 £19,000 - 2
Wiltshire +18 19 £23,250 +22.36% 5
Bristol -2 17 £21,000 -6.66% 2
Gloucestershire +6 12 £23,750 +1.06% 2
Devon -27 2 £21,625 +8.12%
Cornwall 0 1 £19,250 -3.75%
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 19 September 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 118 (64.84%) Windows
2 97 (53.30%) Active Directory
3 89 (48.90%) Microsoft
4 48 (26.37%) MS Office
5 45 (24.73%) VMware
5 45 (24.73%) Windows Server 2008
6 36 (19.78%) SQL
7 34 (18.68%) VMware Infrastructure
8 33 (18.13%) ITIL
9 32 (17.58%) MS Excel
10 31 (17.03%) Firewall
11 30 (16.48%) MS Exchange
12 28 (15.38%) Windows 7
13 25 (13.74%) LAN
13 25 (13.74%) DNS
14 24 (13.19%) Citrix
15 23 (12.64%) Microsoft Certification
16 22 (12.09%) TCP/IP
16 22 (12.09%) Windows XP
17 21 (11.54%) VPN
18 20 (10.99%) DHCP
19 19 (10.44%) WAN
19 19 (10.44%) MCSE
19 19 (10.44%) Windows Server 2003
19 19 (10.44%) Analytical Skills
20 18 (9.89%) SAN
20 18 (9.89%) Service Delivery
21 17 (9.34%) Finance
22 16 (8.79%) MCSA
22 16 (8.79%) Cisco

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 19 September 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (16.48%) MS Exchange
2 10 (5.49%) SharePoint
3 8 (4.40%) IBM Notes
4 6 (3.30%) Exchange Server 2007
5 5 (2.75%) Exchange Server 2010
6 4 (2.20%) Blackberry Enterprise Server
7 2 (1.10%) Exchange Server 2013
8 1 (0.55%) CMS
8 1 (0.55%) SharePoint 2013
8 1 (0.55%) Umbraco
8 1 (0.55%) Sitecore CMS
8 1 (0.55%) Confluence
8 1 (0.55%) Lync
8 1 (0.55%) BizTalk Server
Applications
1 48 (26.37%) MS Office
2 32 (17.58%) MS Excel
3 3 (1.65%) MS PowerPoint
4 1 (0.55%) Photoshop
Business Applications
1 3 (1.65%) Visualfiles
2 1 (0.55%) Summit
Cloud Services
1 2 (1.10%) SaaS
1 2 (1.10%) Google Apps
2 1 (0.55%) Office 365
2 1 (0.55%) Cloud Computing
Communications & Networking
1 31 (17.03%) Firewall
2 25 (13.74%) DNS
2 25 (13.74%) LAN
3 22 (12.09%) TCP/IP
4 21 (11.54%) VPN
5 20 (10.99%) DHCP
6 19 (10.44%) WAN
7 18 (9.89%) SAN
8 12 (6.59%) Internet
9 10 (5.49%) VoIP
10 8 (4.40%) LDAP
10 8 (4.40%) iSCSI
10 8 (4.40%) Fibre Channel
11 3 (1.65%) 3G
12 2 (1.10%) Structured Cabling
12 2 (1.10%) Bluetooth
12 2 (1.10%) FTP
12 2 (1.10%) Wi-Fi
13 1 (0.55%) Wireless
13 1 (0.55%) Extranet
Database & Business Intelligence
1 13 (7.14%) SQL Server
2 3 (1.65%) Relational Database
3 2 (1.10%) MySQL
4 1 (0.55%) MS Access
4 1 (0.55%) SQL Server 2012
4 1 (0.55%) Oracle Database
Development Applications
1 1 (0.55%) Toad
1 1 (0.55%) LabVIEW
1 1 (0.55%) JIRA
General
1 17 (9.34%) Finance
2 7 (3.85%) Marketing
3 6 (3.30%) French Language
4 4 (2.20%) German Language
4 4 (2.20%) Italian Language
4 4 (2.20%) Spanish Language
4 4 (2.20%) Advertising
4 4 (2.20%) Back Office
4 4 (2.20%) Retail
5 1 (0.55%) Financial Institution
5 1 (0.55%) Telecoms
5 1 (0.55%) Banking
Libraries, Frameworks & Software Standards
1 8 (4.40%) LAMP
2 4 (2.20%) XML
3 3 (1.65%) .NET
4 2 (1.10%) ASP.NET
4 2 (1.10%) HTML
5 1 (0.55%) Oracle Fusion
5 1 (0.55%) CSS
5 1 (0.55%) Middleware
Miscellaneous
1 19 (10.44%) Analytical Skills
2 10 (5.49%) Computer Science
3 8 (4.40%) Open Source
4 6 (3.30%) EPoS
5 5 (2.75%) Replication
6 4 (2.20%) PDA
6 4 (2.20%) Blackberry
7 2 (1.10%) Mathematics
7 2 (1.10%) User Experience
8 1 (0.55%) Social Media
8 1 (0.55%) iPad
8 1 (0.55%) Fat Client
8 1 (0.55%) iPhone
8 1 (0.55%) AS400
8 1 (0.55%) BBC
8 1 (0.55%) Thin Client
Operating Systems
1 118 (64.84%) Windows
2 45 (24.73%) Windows Server 2008
3 28 (15.38%) Windows 7
4 22 (12.09%) Windows XP
5 19 (10.44%) Windows Server 2003
6 13 (7.14%) Windows Server 2012
7 12 (6.59%) Linux
7 12 (6.59%) Windows 8
8 11 (6.04%) Mac OS X
9 9 (4.95%) Solaris
10 8 (4.40%) Apple iOS
11 5 (2.75%) UNIX
12 3 (1.65%) Windows Vista
12 3 (1.65%) Mac OS
13 1 (0.55%) Windows 2000 Server
13 1 (0.55%) CentOS
13 1 (0.55%) Red Hat Enterprise Linux
13 1 (0.55%) Android
Processes & Methodologies
1 33 (18.13%) ITIL
2 18 (9.89%) Service Delivery
3 15 (8.24%) Change Management
4 10 (5.49%) Configuration Management
5 9 (4.95%) Time Management
5 9 (4.95%) Continuous Improvement
6 8 (4.40%) Identity Management
7 5 (2.75%) ERP
7 5 (2.75%) Line Management
7 5 (2.75%) Incident Management
8 4 (2.20%) Problem Management
8 4 (2.20%) ITIL V3
8 4 (2.20%) CRM
8 4 (2.20%) Asset Management
9 3 (1.65%) Software Deployment
9 3 (1.65%) Kalman Filter
9 3 (1.65%) Requirements Analysis
9 3 (1.65%) Performance Management
10 2 (1.10%) Service Management
10 2 (1.10%) Process Management
Programming Languages
1 36 (19.78%) SQL
2 8 (4.40%) Python
2 8 (4.40%) Bash Shell
3 4 (2.20%) C
4 3 (1.65%) C#
4 3 (1.65%) PL/SQL
5 2 (1.10%) Java
5 2 (1.10%) Shell Script
5 2 (1.10%) PowerShell
6 1 (0.55%) VB.NET
6 1 (0.55%) PHP
6 1 (0.55%) C++
Qualifications
1 23 (12.64%) Microsoft Certification
2 19 (10.44%) MCSE
3 16 (8.79%) MCSA
4 15 (8.24%) MCP
5 14 (7.69%) Degree
6 11 (6.04%) ITIL Certification
6 11 (6.04%) CCNA
6 11 (6.04%) Cisco Certification
7 8 (4.40%) HND
8 7 (3.85%) MCITP
9 5 (2.75%) SC Cleared
9 5 (2.75%) Security Cleared
10 4 (2.20%) MCDST
11 3 (1.65%) MCTS
12 1 (0.55%) CCSE
12 1 (0.55%) ITIL Foundation Certificate
12 1 (0.55%) CCNP
12 1 (0.55%) CCDP
12 1 (0.55%) A+ Certification
Quality Assurance & Compliance
1 9 (4.95%) SLA
System Software
1 97 (53.30%) Active Directory
2 34 (18.68%) VMware Infrastructure
3 11 (6.04%) Hyper-V
4 8 (4.40%) NFS
4 8 (4.40%) Samba
4 8 (4.40%) Xen
4 8 (4.40%) GPFS
5 3 (1.65%) BlackBerry Internet Service
5 3 (1.65%) vSphere
6 2 (1.10%) XenApp
7 1 (0.55%) VMware ESX
Systems Management
1 8 (4.40%) Bcfg2
2 5 (2.75%) SCCM
3 4 (2.20%) Cisco UCCX
3 4 (2.20%) Cisco CUCM
3 4 (2.20%) Norton AntiVirus
4 3 (1.65%) Systems Management Server (SMS)
5 1 (0.55%) CiscoWorks
5 1 (0.55%) WSUS
Vendors
1 89 (48.90%) Microsoft
2 45 (24.73%) VMware
3 24 (13.19%) Citrix
4 16 (8.79%) Cisco
5 12 (6.59%) Juniper
6 8 (4.40%) CheckPoint
6 8 (4.40%) Lotus
6 8 (4.40%) Oracle
6 8 (4.40%) HP
7 7 (3.85%) NetApp
8 4 (2.20%) Symantec
8 4 (2.20%) Sophos
9 2 (1.10%) SolarWinds
9 2 (1.10%) Google
9 2 (1.10%) Red Hat
10 1 (0.55%) Apple
10 1 (0.55%) Sage
10 1 (0.55%) McAfee
10 1 (0.55%) Dell
10 1 (0.55%) Avaya
Yeovil, Somerset
networx
Salary: £23,973 per annum
Posted: 15 hours ago
Bath
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 19 hours ago
Bournemouth, Dorset
Imagine Publishing
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £18000 per annum + training & benefits
Posted: Yesterday
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £18000 per annum + benefits
Posted: 2 days ago
Frome, Somerset
XIST4 IT Recruitment Ltd
Salary: Great Benefits
Posted: 2 days ago
Gloucestershire
ReThink Recruitment
Salary: £18000.00 - £25000.00 per annum + bonus + bens
Posted: 3 days ago
Bath, Avon
ReThink Recruitment
Salary: £20000.00 - £21000.00 per annum + benefits package
Posted: 4 days ago
Bristol
Recruitment Genius
Salary: £20000 - £23000 per annum
Posted: 4 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £15000 - £18000 per annum + Good Benefits Package
Posted: 4 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 8 days ago
Bristol, Avon
Krooter
Salary: Candidates seeking salaries from £15K to £30K will be considered
Posted: 8 days ago
Frome, Beckington, Somerset, Westbury, Trowbridge,...
XIST4 IT LIMITED
Salary: £25-26,000 + Great Benefits
Posted: 8 days ago
Swindon
Hays IT - Uk Posting account
Salary: £18000.00 - £25000.00 per annum + Excellent
Posted: 18 days ago
Cheltenham, Gloucestershire
Amsys
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: 24 days ago
Chippenham
Hays IT - Uk Posting account
Salary: £18000.00 - £25000.00 per annum + Excellent
Posted: 24 days ago