The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
IT Support
Rank 159 162 175
Rank change year-on-year
+3 +13
Permanent jobs requiring an IT Support 85 71 52
As % of all permanent IT jobs located in the South West 1.32% 1.25% 0.91%
As % of the Job Titles category 1.38% 1.31% 0.95%
Number of salaries quoted 78 63 43
Average salary £20,000 £23,500 £24,000
Average salary % change year-on-year
-14.89% -2.08%
90% offered a salary of more than £16,500 £16,500 £18,000
10% offered a salary of more than £26,500 £33,700 £32,200
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6168 5431 5501
As % of all permanent IT jobs located in the South West 95.70% 95.62% 96.36%
Number of salaries quoted 5162 4701 4880
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,000 £22,614
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 26 November 2014.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +13 25 £20,000 +21.21% 7
Dorset 0 20 £17,000 -37.61% 4
Wiltshire -4 14 £21,500 -9.35% 6
Bristol -10 11 £20,500 -25.45% 4
Gloucestershire -15 8 £22,500 -4.25% 4
Devon -12 7 £18,500 -26.00% 3
Cornwall -6 2 £24,000 +14.28% 1
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 26 November 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 116 (67.44%) Windows
2 102 (59.30%) Active Directory
3 80 (46.51%) Microsoft
4 55 (31.98%) Windows Server 2008
5 39 (22.67%) ITIL
6 34 (19.77%) VMware
7 33 (19.19%) SQL
8 31 (18.02%) Citrix
8 31 (18.02%) TCP/IP
8 31 (18.02%) Firewall
9 30 (17.44%) MS Office
10 29 (16.86%) MS Exchange
11 28 (16.28%) MS Excel
12 24 (13.95%) VPN
12 24 (13.95%) DNS
13 23 (13.37%) Microsoft Certification
13 23 (13.37%) Windows 7
14 21 (12.21%) VMware Infrastructure
14 21 (12.21%) LAN
15 20 (11.63%) Windows XP
16 19 (11.05%) DHCP
16 19 (11.05%) Windows Server 2003
17 18 (10.47%) WAN
18 17 (9.88%) Windows Server 2012
19 16 (9.30%) Analytical Skills
19 16 (9.30%) Change Management
20 15 (8.72%) Cisco
20 15 (8.72%) Windows 8
21 14 (8.14%) VoIP
21 14 (8.14%) SLA

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 26 November 2014, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (16.86%) MS Exchange
2 10 (5.81%) SharePoint
3 6 (3.49%) Exchange Server 2007
3 6 (3.49%) IBM Notes
3 6 (3.49%) Exchange Server 2010
4 4 (2.33%) Exchange Server 2003
5 3 (1.74%) Exchange Server 2013
5 3 (1.74%) Blackberry Enterprise Server
6 2 (1.16%) Confluence
6 2 (1.16%) IIS
7 1 (0.58%) BizTalk Server
7 1 (0.58%) SharePoint 2010
7 1 (0.58%) SharePoint 2013
Applications
1 30 (17.44%) MS Office
2 28 (16.28%) MS Excel
3 8 (4.65%) MS PowerPoint
4 1 (0.58%) Spreadsheet
4 1 (0.58%) Photoshop
Business Applications
1 3 (1.74%) Visualfiles
2 1 (0.58%) Summit
Cloud Services
1 2 (1.16%) Google Apps
1 2 (1.16%) Office 365
2 1 (0.58%) Cloud Computing
2 1 (0.58%) SaaS
Communications & Networking
1 31 (18.02%) TCP/IP
1 31 (18.02%) Firewall
2 24 (13.95%) VPN
2 24 (13.95%) DNS
3 21 (12.21%) LAN
4 19 (11.05%) DHCP
5 18 (10.47%) WAN
6 14 (8.14%) VoIP
7 13 (7.56%) SAN
8 6 (3.49%) Internet
9 3 (1.74%) FTP
10 2 (1.16%) Intranet
10 2 (1.16%) PBX
10 2 (1.16%) ADSL
10 2 (1.16%) Bluetooth
10 2 (1.16%) 3G
10 2 (1.16%) DASS2
10 2 (1.16%) DPNSS
10 2 (1.16%) TETRA
10 2 (1.16%) Wi-Fi
Database & Business Intelligence
1 13 (7.56%) SQL Server
2 3 (1.74%) Relational Database
3 1 (0.58%) MySQL
3 1 (0.58%) MS Access
3 1 (0.58%) Oracle Database
Development Applications
1 2 (1.16%) JIRA
1 2 (1.16%) Atlassian Bamboo
2 1 (0.58%) Toad
General
1 8 (4.65%) Finance
2 6 (3.49%) Advertising
3 4 (2.33%) Retail
3 4 (2.33%) Telecoms
4 2 (1.16%) French Language
4 2 (1.16%) Multimedia
4 2 (1.16%) Back Office
4 2 (1.16%) Publishing
5 1 (0.58%) Banking
5 1 (0.58%) Electronics
5 1 (0.58%) Marketing
Libraries, Frameworks & Software Standards
1 4 (2.33%) .NET
2 3 (1.74%) ASP.NET
2 3 (1.74%) CSS
2 3 (1.74%) HTML
3 2 (1.16%) XML
4 1 (0.58%) Middleware
4 1 (0.58%) Oracle Fusion
Miscellaneous
1 16 (9.30%) Analytical Skills
2 5 (2.91%) Replication
3 4 (2.33%) EPoS
4 3 (1.74%) Computer Science
5 2 (1.16%) Photography
5 2 (1.16%) AS400
5 2 (1.16%) User Experience
6 1 (0.58%) Mathematics
6 1 (0.58%) Fat Client
6 1 (0.58%) Thin Client
6 1 (0.58%) Blackberry
6 1 (0.58%) Management Information System
Operating Systems
1 116 (67.44%) Windows
2 55 (31.98%) Windows Server 2008
3 23 (13.37%) Windows 7
4 20 (11.63%) Windows XP
5 19 (11.05%) Windows Server 2003
6 17 (9.88%) Windows Server 2012
7 15 (8.72%) Windows 8
8 4 (2.33%) UNIX
9 3 (1.74%) Windows Vista
9 3 (1.74%) Windows 2000 Server
10 2 (1.16%) Mac OS
10 2 (1.16%) Mac OS X Server
10 2 (1.16%) Android
11 1 (0.58%) Solaris
11 1 (0.58%) Linux
11 1 (0.58%) Apple iOS
Processes & Methodologies
1 39 (22.67%) ITIL
2 16 (9.30%) Change Management
3 10 (5.81%) Service Delivery
4 8 (4.65%) Continuous Improvement
5 7 (4.07%) Incident Management
6 6 (3.49%) Process Management
7 5 (2.91%) ERP
7 5 (2.91%) Risk Management
8 4 (2.33%) Asset Management
8 4 (2.33%) Time Management
8 4 (2.33%) ITIL V3
9 3 (1.74%) Line Management
9 3 (1.74%) Mentoring
9 3 (1.74%) Performance Management
9 3 (1.74%) Problem Management
9 3 (1.74%) Workflow
10 2 (1.16%) Configuration Management
10 2 (1.16%) Service Management
10 2 (1.16%) Software Deployment
10 2 (1.16%) Analytics
Programming Languages
1 33 (19.19%) SQL
2 4 (2.33%) C
3 2 (1.16%) PL/SQL
3 2 (1.16%) Shell Script
3 2 (1.16%) T-SQL
4 1 (0.58%) VB
4 1 (0.58%) VB.NET
4 1 (0.58%) C++
Qualifications
1 23 (13.37%) Microsoft Certification
2 14 (8.14%) MCP
2 14 (8.14%) MCSE
2 14 (8.14%) MCSA
3 12 (6.98%) ITIL Certification
4 11 (6.40%) Cisco Certification
4 11 (6.40%) CCNA
5 9 (5.23%) Degree
6 7 (4.07%) MCITP
7 5 (2.91%) MCTS
7 5 (2.91%) HND
8 4 (2.33%) MCDST
9 1 (0.58%) CCSE
9 1 (0.58%) SC Cleared
9 1 (0.58%) Security Cleared
9 1 (0.58%) CCNP
9 1 (0.58%) CCDP
9 1 (0.58%) A+ Certification
Quality Assurance & Compliance
1 14 (8.14%) SLA
System Software
1 102 (59.30%) Active Directory
2 21 (12.21%) VMware Infrastructure
3 13 (7.56%) Hyper-V
4 3 (1.74%) BlackBerry Internet Service
5 1 (0.58%) VMware Workstation
5 1 (0.58%) XenApp
5 1 (0.58%) vSphere
Systems Management
1 5 (2.91%) Norton AntiVirus
2 4 (2.33%) Cisco UCCX
2 4 (2.33%) Cisco CUCM
3 3 (1.74%) SCCM
4 2 (1.16%) Symantec Endpoint Protection
5 1 (0.58%) CiscoWorks
5 1 (0.58%) Backup Exec
Vendors
1 80 (46.51%) Microsoft
2 34 (19.77%) VMware
3 31 (18.02%) Citrix
4 15 (8.72%) Cisco
5 12 (6.98%) Juniper
6 8 (4.65%) CheckPoint
7 7 (4.07%) Symantec
7 7 (4.07%) NetApp
7 7 (4.07%) HP
8 6 (3.49%) Lotus
9 4 (2.33%) Sophos
9 4 (2.33%) Nortel
10 3 (1.74%) Oracle
11 2 (1.16%) IBM
11 2 (1.16%) Apple
11 2 (1.16%) Siemens
11 2 (1.16%) Google
11 2 (1.16%) Atlassian
12 1 (0.58%) Retalix
12 1 (0.58%) SolarWinds
Gloucester
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 2 hours ago
Swindon
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 2 hours ago
Bath, Avon
University of Bath
Salary: From £31,342 to £37,394 per annum
Posted: 20 hours ago
Bristol, Avon
Sanderson
Salary: £21000.00 - £27000.00 per annum + Benefits
Posted: 2 days ago
Bath, Avon
Randstad Technologies
Salary: £23000.00 per annum + Pension, Bonus etc
Posted: 2 days ago
Newton Abbot, Devon
ComputerWorld Personnel Ltd
Salary: £25000 - £28000 per annum + Benefits , Bonus
Posted: 4 days ago
Salisbury
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 5 days ago
Cornwall
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Progression/ Benefits
Posted: 5 days ago
Bournemouth, Dorset
Ashdown IT
Posted: 5 days ago
Cheltenham
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 6 days ago
Cheddar
Blue Town Online
Salary: £18k - 20k per year
Posted: 6 days ago
Bournemouth
Opus Recruitment Solutions Ltd
Salary: £0 - £25000 per annum
Posted: 6 days ago
Tewkesbury, Gloucestershire
Big Red Recruitment
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Stonehouse, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 12 days ago
Yeovil
Hays IT - Uk Posting account
Salary: £17000.00 - £18000.00 per annum + Benefits
Posted: 20 days ago
Bristol
Recruitment Genius
Salary: £22000 - £25000 per annum
Posted: 21 days ago
Bristol, Avon
The Real Adventure
Salary: From £17,000 to £20,000 per annum
Posted: 21 days ago
Biddestone, Chippenham, Wiltshire (SN14)
Guru Careers
Salary: £20 - 27k + Benefits
Posted: 22 days ago
Chippenham
Capita - ITIN
Salary: £26000.00 - £28000.00 per annum
Posted: 22 days ago