The statistics below represent IT jobs advertised across the South West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
IT Support
England / South West
Rank 110 111 162
Rank change year-on-year
+1 +51
Permanent jobs requiring an IT Support 126 145 92
As % of all permanent IT jobs located in the South West 2.54% 2.64% 1.55%
As % of the Job Titles category 2.63% 2.72% 1.59%
Number of salaries quoted 118 135 86
Median salary £25,000 £28,000 £24,000
Median salary % change year-on-year
-10.71% +16.66%
90% offered a salary of more than £18,000 £17,700 £17,000
10% offered a salary of more than £35,000 £37,500 £37,650
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4799 5332 5785
As % of all permanent IT jobs located in the South West 96.64% 97.25% 97.51%
Number of salaries quoted 4009 4555 4898
Median salary £40,000 £38,750 £37,500
Median salary % change year-on-year
+3.22% +3.33%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 17 January 2017.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +19 29 £25,000 -21.87% 6
Dorset +4 24 £22,250 -20.53% 3
Devon -9 22 £35,000 +20.68%
Gloucestershire -13 21 £25,000 -1.96% 2
Bristol +8 18 £25,000 +6.38% 1
Somerset -2 12 £20,792 -16.83% 4
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 17 January 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring IT Support in the job title.

1 176 (69.02%) Windows
2 129 (50.59%) Active Directory
3 116 (45.49%) Microsoft
4 85 (33.33%) Windows Server
5 78 (30.59%) MS Office
6 76 (29.80%) Windows Server 2012
7 69 (27.06%) Windows Server 2008
8 60 (23.53%) VMware
9 54 (21.18%) MS Exchange
10 53 (20.78%) ITIL
11 49 (19.22%) MS Excel
12 48 (18.82%) LAN
13 47 (18.43%) WAN
14 46 (18.04%) Linux
15 44 (17.25%) VMware Infrastructure
16 37 (14.51%) Windows 8
16 37 (14.51%) SQL Server
17 35 (13.73%) TCP/IP
18 34 (13.33%) SQL
19 28 (10.98%) Hyper-V
20 27 (10.59%) Windows 10
20 27 (10.59%) Finance
21 26 (10.20%) Windows 7
22 25 (9.80%) Degree
22 25 (9.80%) DNS
23 23 (9.02%) Windows XP
23 23 (9.02%) Cisco
24 22 (8.63%) Analytical Skills
25 21 (8.24%) Citrix
26 20 (7.84%) Thin Client

IT Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (21.18%) MS Exchange
2 9 (3.53%) Exchange Server 2003
2 9 (3.53%) Exchange Server 2010
3 6 (2.35%) Exchange Server 2013
4 5 (1.96%) Apache
4 5 (1.96%) Exchange Server 2007
5 4 (1.57%) IIS
5 4 (1.57%) JBoss
5 4 (1.57%) WebSphere
6 1 (0.39%) Blackberry Enterprise Server
6 1 (0.39%) IBM Domino
6 1 (0.39%) IBM Notes
6 1 (0.39%) Jetty
6 1 (0.39%) SAS
6 1 (0.39%) SharePoint
6 1 (0.39%) SharePoint 2013
6 1 (0.39%) Site Server
6 1 (0.39%) Skype for Business
6 1 (0.39%) Tomcat
Applications
1 78 (30.59%) MS Office
2 49 (19.22%) MS Excel
3 10 (3.92%) MS PowerPoint
4 4 (1.57%) MS Visio
Business Applications
1 4 (1.57%) SAP Oil and Gas
2 2 (0.78%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.39%) Dynamics AX
3 1 (0.39%) Remedy ITSM
3 1 (0.39%) Salesforce.com CRM
Cloud Services
1 12 (4.71%) Office 365
2 5 (1.96%) Cloud Computing
3 3 (1.18%) SaaS
4 1 (0.39%) Amazon AWS
4 1 (0.39%) IaaS
4 1 (0.39%) Microsoft Azure
4 1 (0.39%) OneDrive
Communications & Networking
1 48 (18.82%) LAN
2 47 (18.43%) WAN
3 35 (13.73%) TCP/IP
4 25 (9.80%) DNS
5 20 (7.84%) Wi-Fi
6 19 (7.45%) Firewall
7 18 (7.06%) DHCP
8 16 (6.27%) VLAN
8 16 (6.27%) VPN
9 10 (3.92%) Internet
10 8 (3.14%) ADSL
10 8 (3.14%) VoIP
11 6 (2.35%) SSL
12 5 (1.96%) WLAN
13 4 (1.57%) Intranet
13 4 (1.57%) SAN
13 4 (1.57%) SMTP
14 3 (1.18%) ICMP
14 3 (1.18%) MPLS
14 3 (1.18%) Telnet
Database & Business Intelligence
1 37 (14.51%) SQL Server
2 13 (5.10%) SQL Server 2005
2 13 (5.10%) SQL Server 2008
3 11 (4.31%) SQL Server 2012
4 3 (1.18%) Crystal Reports
5 2 (0.78%) SQL Server Reporting Services
6 1 (0.39%) FileMaker
6 1 (0.39%) MySQL
Development Applications
1 11 (4.31%) Visual Studio
2 1 (0.39%) Eclipse
2 1 (0.39%) PROIV
General
1 27 (10.59%) Finance
2 10 (3.92%) Advertising
3 9 (3.53%) Telecoms
4 8 (3.14%) Manufacturing
5 5 (1.96%) Marketing
6 4 (1.57%) Electronics
7 3 (1.18%) Legal
8 2 (0.78%) Automotive
8 2 (0.78%) Law
8 2 (0.78%) Local Government
8 2 (0.78%) Retail
9 1 (0.39%) French Language
9 1 (0.39%) German Language
9 1 (0.39%) Italian Language
Libraries, Frameworks & Software Standards
1 5 (1.96%) Web Services
2 2 (0.78%) .NET
2 2 (0.78%) HTML
2 2 (0.78%) Middleware
3 1 (0.39%) CSS
3 1 (0.39%) EDI
3 1 (0.39%) XML
Miscellaneous
1 22 (8.63%) Analytical Skills
2 20 (7.84%) Fat Client
2 20 (7.84%) Thin Client
3 18 (7.06%) Driving Licence
4 5 (1.96%) Mobile App
4 5 (1.96%) Video Conferencing
5 4 (1.57%) Computer Science
5 4 (1.57%) Replication
6 3 (1.18%) Blackberry
6 3 (1.18%) Data Centre
6 3 (1.18%) Smartphone
7 1 (0.39%) Client/Server
7 1 (0.39%) CMDB
7 1 (0.39%) iPad
7 1 (0.39%) iSeries
7 1 (0.39%) Management Information System
7 1 (0.39%) PDA
Operating Systems
1 176 (69.02%) Windows
2 85 (33.33%) Windows Server
3 76 (29.80%) Windows Server 2012
4 69 (27.06%) Windows Server 2008
5 46 (18.04%) Linux
6 37 (14.51%) Windows 8
7 27 (10.59%) Windows 10
8 26 (10.20%) Windows 7
9 23 (9.02%) Windows XP
10 19 (7.45%) Unix
11 16 (6.27%) Windows Server 2003
12 10 (3.92%) Android
13 8 (3.14%) Apple iOS
13 8 (3.14%) Windows Vista
14 5 (1.96%) Mac OS
15 3 (1.18%) Mac OS X
16 1 (0.39%) AIX
16 1 (0.39%) CentOS
16 1 (0.39%) HPUX
16 1 (0.39%) Solaris
Processes & Methodologies
1 53 (20.78%) ITIL
2 18 (7.06%) Service Delivery
3 10 (3.92%) Line Management
4 8 (3.14%) Continuous Improvement
4 8 (3.14%) Project Management
5 7 (2.75%) Business Intelligence
5 7 (2.75%) ERP
6 6 (2.35%) Disaster Recovery
6 6 (2.35%) Incident Management
6 6 (2.35%) Service Management
7 5 (1.96%) Creative Problem-Solving
7 5 (1.96%) Mentoring
7 5 (1.96%) Performance Monitoring
8 4 (1.57%) Analytics
8 4 (1.57%) Change Management
8 4 (1.57%) Digital Marketing
8 4 (1.57%) ITSM
8 4 (1.57%) Programme Management
8 4 (1.57%) QMS
8 4 (1.57%) Quality Management
Programming Languages
1 34 (13.33%) SQL
2 10 (3.92%) VB
2 10 (3.92%) VBScript
3 8 (3.14%) JavaScript
4 5 (1.96%) Java
4 5 (1.96%) PHP
4 5 (1.96%) Shell Script
5 4 (1.57%) Python
6 2 (0.78%) C
6 2 (0.78%) C#
6 2 (0.78%) PowerShell
7 1 (0.39%) PL/SQL
7 1 (0.39%) VBA
7 1 (0.39%) X++
Qualifications
1 25 (9.80%) Degree
2 18 (7.06%) Microsoft Certification
3 16 (6.27%) MCP
4 13 (5.10%) CCNA
4 13 (5.10%) Cisco Certification
4 13 (5.10%) Security Cleared
5 8 (3.14%) MCSA
6 7 (2.75%) MCSE
6 7 (2.75%) VMware Certified Professional (VCP)
7 5 (1.96%) DBS Check
7 5 (1.96%) SC Cleared
8 2 (0.78%) CCNP
8 2 (0.78%) ITIL Certification
8 2 (0.78%) MCITP
8 2 (0.78%) MCTS
9 1 (0.39%) DV Cleared
9 1 (0.39%) HNC
9 1 (0.39%) HND
Quality Assurance & Compliance
1 10 (3.92%) SLA
2 3 (1.18%) ISO 9001
2 3 (1.18%) ISO/IEC 27001
System Software
1 129 (50.59%) Active Directory
2 44 (17.25%) VMware Infrastructure
3 28 (10.98%) Hyper-V
4 8 (3.14%) XenApp
5 4 (1.57%) Samba
5 4 (1.57%) Terminal Services
6 3 (1.18%) Virtual Desktop
6 3 (1.18%) Virtual Servers
6 3 (1.18%) VMware ESXi
7 2 (0.78%) VMware ESX
7 2 (0.78%) XenDesktop
8 1 (0.39%) VMware Workstation
8 1 (0.39%) vSphere
Systems Management
1 3 (1.18%) WSUS
2 2 (0.78%) SCCM
3 1 (0.39%) Backup Exec
3 1 (0.39%) FortiGate
3 1 (0.39%) HP Data Protector
3 1 (0.39%) HP SIM
3 1 (0.39%) PaperCut
3 1 (0.39%) SCOM
Vendors
1 116 (45.49%) Microsoft
2 60 (23.53%) VMware
3 23 (9.02%) Cisco
4 21 (8.24%) Citrix
5 20 (7.84%) Intel
6 11 (4.31%) Oracle
7 10 (3.92%) Apple
8 9 (3.53%) Sophos
9 6 (2.35%) Red Hat
9 6 (2.35%) SAP
10 5 (1.96%) Mitel
10 5 (1.96%) WatchGuard
11 4 (1.57%) HP
11 4 (1.57%) Veeam
12 3 (1.18%) Dell
12 3 (1.18%) Extreme Networks
13 2 (0.78%) Avaya
13 2 (0.78%) iManage
13 2 (0.78%) Juniper
13 2 (0.78%) SolarWinds
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £18000.00 - £21000 per annum + Bonus, Paid Certs etc
Posted: 5 hours ago
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £26000.00 per annum + Benefits
Posted: 2 days ago
Pewsey, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + Pension & Benefits
Posted: Yesterday
Bath, Avon
Bluetownonline
Salary: £23000 - £28000 per annum
Posted: Yesterday
Taunton, Somerset
Searchability
Salary: £16000 - £18000 per annum
Posted: 3 days ago
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £30000.00 per annum + Benefits
Posted: 2 days ago
Christchurch, Dorset
Team Jobs
Salary: From £17,000 to £17,000 per annum 20days hols,career prog,MS training
Posted: 6 days ago
Swindon, Wiltshire
Latcom Ltd
Salary: From £25,000 to £25,000 per annum + Bonus + Good Benefits
Posted: 4 days ago
Gloucester
Mint
Salary: £20000 - £22000 per annum + benefits
Posted: 7 days ago
Blandford Forum, Dorset
Team Jobs
Salary: From £22,000 to £26,000 per annum 24days hols,career prog,MS training
Posted: 6 days ago
Frome
Recruitment Genius Ltd
Salary: £17000 - £23000 per annum
Posted: 7 days ago
Bristol
Michael Page Technology
Salary: £18000 - £24000 per annum + Additional benefits
Posted: 11 days ago
Salisbury, Wiltshire
Redrock Consulting Ltd
Salary: £15000 - £17000 per annum + Excellent Benefits
Posted: 6 days ago
Salisbury, Wiltshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 6 days ago
Yeovil, Somerset
Networx
Salary: £24,333
Posted: 14 days ago
Bournemouth
Fixed Recruitment Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 18 days ago