The table below looks at the statistics for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 186 150 156
Rank change year-on-year
-36 +6
Permanent jobs requiring an IT Support 54 79 62
As % of all permanent IT jobs located in the South West 0.92% 1.29% 1.17%
As % of the Job Titles category 0.95% 1.35% 1.22%
Number of salaries quoted 43 75 58
Average salary £21,500 £22,000 £22,000
Average salary % change year-on-year
-2.27% -
90% offered a salary of more than £17,000 £16,800 £17,850
10% offered a salary of more than £31,600 £31,800 £27,950
UK excluding London average salary £24,000 £24,000 £23,980
% change year-on-year
- +0.08%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5660 5857 5070
As % of all permanent IT jobs located in the South West 96.03% 95.86% 95.61%
Number of salaries quoted 4762 4823 4465
Average salary £37,500 £37,500 £35,500
Average salary % change year-on-year
- +5.63%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 7 July 2015.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +21 11 £21,500 +10.25% 2
Wiltshire -20 10 £20,000 -14.89% 2
Bristol -23 10 £25,500 -0.97% 1
Devon -4 8 £29,750 +72.46%
Gloucestershire -28 8 £24,000 +11.62% 4
Dorset +6 7 £17,500 -10.25% 3
IT Support
England

IT Support
Top 30 Related IT Skills in the South West

For the 6 months to 7 July 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 113 (72.44%) Windows
2 87 (55.77%) Microsoft
3 84 (53.85%) Active Directory
4 64 (41.03%) Windows Server 2008
5 52 (33.33%) VMware
6 51 (32.69%) MS Office
7 41 (26.28%) Citrix
8 39 (25.00%) Windows Server 2012
9 36 (23.08%) Windows Server 2003
10 35 (22.44%) VMware Infrastructure
11 33 (21.15%) Windows 7
11 33 (21.15%) MS Exchange
12 25 (16.03%) MS Excel
12 25 (16.03%) Windows 8
13 23 (14.74%) ITIL
14 22 (14.10%) Windows XP
15 21 (13.46%) TCP/IP
16 19 (12.18%) LAN
16 19 (12.18%) WAN
17 17 (10.90%) Internet
18 15 (9.62%) Firewall
18 15 (9.62%) DNS
19 14 (8.97%) DHCP
20 13 (8.33%) Microsoft Certification
21 12 (7.69%) Wireless
21 12 (7.69%) Cisco
21 12 (7.69%) Exchange Server 2010
22 11 (7.05%) SAN
22 11 (7.05%) Advertising
23 10 (6.41%) Finance

IT Support
Top Related IT Skills in the South West by Category

For the 6 months to 7 July 2015, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (21.15%) MS Exchange
2 12 (7.69%) Exchange Server 2010
3 6 (3.85%) Exchange Server 2003
3 6 (3.85%) WorkSite
4 4 (2.56%) IBM Notes
4 4 (2.56%) SharePoint
5 3 (1.92%) Exchange Server 2007
6 2 (1.28%) Lync
6 2 (1.28%) IIS
7 1 (0.64%) Exchange Server 2013
Applications
1 51 (32.69%) MS Office
2 25 (16.03%) MS Excel
Business Applications
1 1 (0.64%) Sage 1000
Cloud Services
1 4 (2.56%) Office 365
2 1 (0.64%) Microsoft Azure
Communications & Networking
1 21 (13.46%) TCP/IP
2 19 (12.18%) LAN
2 19 (12.18%) WAN
3 17 (10.90%) Internet
4 15 (9.62%) DNS
4 15 (9.62%) Firewall
5 14 (8.97%) DHCP
6 12 (7.69%) Wireless
7 11 (7.05%) SAN
8 6 (3.85%) VPN
8 6 (3.85%) VoIP
9 5 (3.21%) iSCSI
9 5 (3.21%) Wi-Fi
9 5 (3.21%) MPLS
10 4 (2.56%) LDAP
11 3 (1.92%) Intranet
11 3 (1.92%) VLAN
12 2 (1.28%) Unified Communications
12 2 (1.28%) ADSL
12 2 (1.28%) Bluetooth
Database & Business Intelligence
1 6 (3.85%) SQL Server
2 1 (0.64%) SQL Server Reporting Services
2 1 (0.64%) Relational Database
General
1 11 (7.05%) Advertising
2 10 (6.41%) Finance
3 7 (4.49%) Legal
4 6 (3.85%) Telecoms
5 5 (3.21%) Manufacturing
5 5 (3.21%) Automotive
5 5 (3.21%) Law
5 5 (3.21%) Games
6 4 (2.56%) Back Office
7 1 (0.64%) Financial Institution
7 1 (0.64%) Front Office
7 1 (0.64%) Local Government
7 1 (0.64%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.64%) COM
Miscellaneous
1 6 (3.85%) Video Conferencing
2 5 (3.21%) Analytical Skills
2 5 (3.21%) Computer Science
3 3 (1.92%) Handset
3 3 (1.92%) Blackberry
3 3 (1.92%) Clustering
4 2 (1.28%) iPad
4 2 (1.28%) iPhone
4 2 (1.28%) Replication
5 1 (0.64%) CMDB
5 1 (0.64%) Fat Client
5 1 (0.64%) Management Information System
5 1 (0.64%) AS400
5 1 (0.64%) NHS
5 1 (0.64%) Thin Client
5 1 (0.64%) iSeries
Operating Systems
1 113 (72.44%) Windows
2 64 (41.03%) Windows Server 2008
3 39 (25.00%) Windows Server 2012
4 36 (23.08%) Windows Server 2003
5 33 (21.15%) Windows 7
6 25 (16.03%) Windows 8
7 22 (14.10%) Windows XP
8 9 (5.77%) Linux
9 8 (5.13%) Windows Vista
10 6 (3.85%) Android
11 3 (1.92%) Apple iOS
12 2 (1.28%) Windows Phone
13 1 (0.64%) UNIX
13 1 (0.64%) Ubuntu
13 1 (0.64%) Windows 2000
13 1 (0.64%) Mac OS X
Processes & Methodologies
1 23 (14.74%) ITIL
2 8 (5.13%) Service Delivery
3 6 (3.85%) Coaching
3 6 (3.85%) Software Delivery
4 5 (3.21%) Continuous Improvement
4 5 (3.21%) Incident Management
5 4 (2.56%) Business Continuity
5 4 (2.56%) Business Intelligence
6 3 (1.92%) CRM
6 3 (1.92%) ERP
7 2 (1.28%) Disaster Recovery
7 2 (1.28%) Project Management
7 2 (1.28%) Time Management
7 2 (1.28%) Network Management
7 2 (1.28%) Document Management
7 2 (1.28%) Stakeholder Management
8 1 (0.64%) Software Deployment
8 1 (0.64%) IT Asset Management
8 1 (0.64%) Knowledge Management
8 1 (0.64%) Software Testing
Programming Languages
1 8 (5.13%) SQL
2 1 (0.64%) VBScript
2 1 (0.64%) PowerShell
2 1 (0.64%) Perl
Qualifications
1 13 (8.33%) Microsoft Certification
2 5 (3.21%) ITIL Certification
2 5 (3.21%) VMware Certified Professional (VCP)
2 5 (3.21%) MCSE
2 5 (3.21%) Degree
3 4 (2.56%) MCP
4 2 (1.28%) MCITP
4 2 (1.28%) SC Cleared
4 2 (1.28%) Security Cleared
4 2 (1.28%) CCNA
4 2 (1.28%) Cisco Certification
5 1 (0.64%) HND
5 1 (0.64%) MCSA
Quality Assurance & Compliance
1 8 (5.13%) SLA
System Software
1 84 (53.85%) Active Directory
2 35 (22.44%) VMware Infrastructure
3 10 (6.41%) Hyper-V
4 5 (3.21%) XenDesktop
5 4 (2.56%) vSphere
5 4 (2.56%) vCloud
6 2 (1.28%) XenApp
7 1 (0.64%) Postfix
7 1 (0.64%) Terminal Server
Systems Management
1 9 (5.77%) SCCM
2 1 (0.64%) SCOM
2 1 (0.64%) Control-M
2 1 (0.64%) WSUS
Vendors
1 87 (55.77%) Microsoft
2 52 (33.33%) VMware
3 41 (26.28%) Citrix
4 12 (7.69%) Cisco
5 9 (5.77%) HP
6 6 (3.85%) Avaya
6 6 (3.85%) CA
6 6 (3.85%) Apple
6 6 (3.85%) Veeam
7 5 (3.21%) 3PAR
8 4 (2.56%) Lotus
8 4 (2.56%) Dell
9 3 (1.92%) Remedy
10 2 (1.28%) Sage
10 2 (1.28%) EMC
10 2 (1.28%) NetApp
10 2 (1.28%) ServiceNow
11 1 (0.64%) LexisNexis
11 1 (0.64%) Logi Analytics
11 1 (0.64%) Nokia
Taunton, Somerset
Sanderson
Salary: £19000.00 - £25000.00 per annum
Posted: 5 hours ago
Clevedon, Avon
Opus Recruitment Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 11 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £45000 - £70000 per annum + Excellent Benefits
Posted: 12 hours ago
Cheltenham, Gloucestershire
Sanderson
Salary: £35000.00 - £40000.00 per annum
Posted: 12 hours ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: Yesterday
Christchurch, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum + bonus & benefits
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £19000 per annum + training & benefits
Posted: Yesterday
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum + Car + Benefits
Posted: 4 days ago
Gloucester
Bluetownonline Ltd
Posted: 7 days ago
Cirencester
Capita - ITIN
Salary: £20000.00 - £22000.00 per annum
Posted: 12 days ago
Swindon
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 14 days ago
Cheltenham, Gloucestershire, South West
GCHQ
Salary: Competitive
Posted: 15 days ago