The first table below looks at the demand for the IT Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
IT Support
Rank 147 188 179
Rank change year-on-year
+41 -9
Permanent jobs requiring an IT Support 69 29 46
As % of all permanent IT jobs located in the South West 1.295% 0.516% 0.736%
As % of the Job Titles category 1.347% 0.536% 0.775%
Number of salaries quoted 61 27 41
Average salary £21,500 £22,500 £26,000
Average salary % change year-on-year
-4.44% -13.46%
90% offered a salary of more than £17,500 £18,000 £16,500
10% offered a salary of more than £29,500 £40,400 £38,000
UK excluding London average salary £24,000 £24,000 £24,000
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5123 5409 5938
As % of all permanent IT jobs located in the South West 96.15% 96.33% 95.02%
Number of salaries quoted 4525 4683 5106
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support
England

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the South West region as a proportion of the total demand within the Job Titles category.

South West IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

South West IT Support Salary Trend

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 18 June 2013.

South West IT Support Salary Histogram

IT Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Somerset +17 27 £21,500 -24.56%
Dorset +2 12 £19,000 -7.31% 2
Bristol -4 10 £22,500 -37.06% 2
Devon +8 7 £22,500 +20.00%
Gloucestershire +11 5 £22,500 +12.50%
Wiltshire +13 4 £28,000 +14.28%
Cornwall - 1 £19,500 -
IT Support
England

IT Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 88 (67.69%) Windows
2 69 (53.08%) Microsoft
3 47 (36.15%) Active Directory
4 35 (26.92%) Windows Server 2008
5 33 (25.38%) VMware
6 32 (24.62%) MS Exchange
7 31 (23.85%) Windows XP
7 31 (23.85%) MS Office
8 30 (23.08%) Windows Server 2003
9 29 (22.31%) Citrix
10 28 (21.54%) Windows 7
11 27 (20.77%) Firewall
12 26 (20.00%) ITIL
13 22 (16.92%) MS Excel
14 21 (16.15%) SQL Server
14 21 (16.15%) SQL
15 17 (13.08%) TCP/IP
16 16 (12.31%) WAN
16 16 (12.31%) Backup Exec
17 15 (11.54%) Microsoft Certification
17 15 (11.54%) VMware Infrastructure
18 14 (10.77%) Exchange Server 2003
19 13 (10.00%) Hyper-V
20 12 (9.231%) MCSE
20 12 (9.231%) LAN
21 11 (8.462%) SLA
21 11 (8.462%) Symantec
21 11 (8.462%) MCITP
22 10 (7.692%) Windows Vista
22 10 (7.692%) Finance

IT Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the South West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 5 (3.846%) .NET
2 3 (2.308%) ASP.NET
3 1 (0.769%) ASP
Application Platforms
1 32 (24.62%) MS Exchange
2 14 (10.77%) Exchange Server 2003
3 7 (5.385%) Exchange Server 2010
4 6 (4.615%) SharePoint
5 5 (3.846%) Exchange Server 2007
6 4 (3.077%) IIS
7 2 (1.538%) IBM Notes
7 2 (1.538%) Blackberry Enterprise Server
7 2 (1.538%) SharePoint 2010
8 1 (0.769%) Lync
8 1 (0.769%) MS Project Server
Applications
1 31 (23.85%) MS Office
2 22 (16.92%) MS Excel
3 4 (3.077%) Office 365
4 1 (0.769%) MS Project
4 1 (0.769%) MS PowerPoint
Business Applications
1 2 (1.538%) Pegasus Opera
1 2 (1.538%) SAP HR
1 2 (1.538%) SAP HCM
2 1 (0.769%) Visualfiles
2 1 (0.769%) Dynamics AX
2 1 (0.769%) FRx
Communications & Networking
1 27 (20.77%) Firewall
2 17 (13.08%) TCP/IP
3 16 (12.31%) WAN
4 12 (9.231%) LAN
5 10 (7.692%) SAN
6 7 (5.385%) Internet
6 7 (5.385%) Wireless
6 7 (5.385%) DHCP
6 7 (5.385%) VPN
6 7 (5.385%) DNS
7 6 (4.615%) FTP
7 6 (4.615%) Network Security
7 6 (4.615%) VoIP
8 5 (3.846%) SMTP
9 3 (2.308%) PBX
9 3 (2.308%) 3G
10 2 (1.538%) IP Telephony
10 2 (1.538%) Wi-Fi
10 2 (1.538%) LDAP
10 2 (1.538%) Bluetooth
Database & Business Intelligence
1 21 (16.15%) SQL Server
2 3 (2.308%) SQL Server 2000
2 3 (2.308%) SQL Server Reporting Services
3 2 (1.538%) SQL Server Integration Services
3 2 (1.538%) DTS
General
1 10 (7.692%) Finance
2 4 (3.077%) Telecoms
3 3 (2.308%) Back Office
3 3 (2.308%) Legal
4 2 (1.538%) Advertising
4 2 (1.538%) Publishing
5 1 (0.769%) Retail
5 1 (0.769%) Electronics
5 1 (0.769%) Aerospace
5 1 (0.769%) Law
Miscellaneous
1 8 (6.154%) Blackberry
2 3 (2.308%) Video Conferencing
3 2 (1.538%) Statistics
3 2 (1.538%) Fat Client
3 2 (1.538%) Thin Client
3 2 (1.538%) iPhone
3 2 (1.538%) Xserve
4 1 (0.769%) Kindle
4 1 (0.769%) iPad
4 1 (0.769%) EPoS
4 1 (0.769%) Clustering
4 1 (0.769%) CESG
4 1 (0.769%) FMCG
Operating Systems
1 88 (67.69%) Windows
2 35 (26.92%) Windows Server 2008
3 31 (23.85%) Windows XP
4 30 (23.08%) Windows Server 2003
5 28 (21.54%) Windows 7
6 10 (7.692%) Windows Vista
6 10 (7.692%) Linux
7 9 (6.923%) Windows 8
8 8 (6.154%) Windows Server 2012
9 3 (2.308%) UNIX
9 3 (2.308%) Red Hat Enterprise Linux
10 2 (1.538%) Android
Processes & Methodologies
1 26 (20.00%) ITIL
2 10 (7.692%) ERP
3 6 (4.615%) Service Delivery
3 6 (4.615%) Disaster Recovery
4 5 (3.846%) Systems Analysis
5 4 (3.077%) Business Continuity
6 3 (2.308%) Asset Management
6 3 (2.308%) Workflow
6 3 (2.308%) Project Management
6 3 (2.308%) Service Management
6 3 (2.308%) Data Protection
7 2 (1.538%) Network Management
7 2 (1.538%) SIEM
7 2 (1.538%) Continuous Improvement
7 2 (1.538%) Change Management
7 2 (1.538%) Business Intelligence
7 2 (1.538%) BCP
7 2 (1.538%) ITSM
7 2 (1.538%) Vulnerability Assessment
7 2 (1.538%) Penetration Testing
Programming Languages
1 21 (16.15%) SQL
2 10 (7.692%) C
3 8 (6.154%) VBScript
4 5 (3.846%) PowerShell
5 4 (3.077%) VBA
5 4 (3.077%) C#
5 4 (3.077%) Java
6 3 (2.308%) VB
6 3 (2.308%) VB.NET
7 2 (1.538%) T-SQL
Qualifications
1 15 (11.54%) Microsoft Certification
2 12 (9.231%) MCSE
3 11 (8.462%) MCITP
4 8 (6.154%) MCSA
5 6 (4.615%) ITIL Certification
6 5 (3.846%) Degree
6 5 (3.846%) MCP
7 4 (3.077%) Security Cleared
7 4 (3.077%) MCDST
8 3 (2.308%) CCNA
8 3 (2.308%) Cisco Certification
8 3 (2.308%) SC Cleared
9 2 (1.538%) MCTS
9 2 (1.538%) VMware Certified Professional (VCP)
10 1 (0.769%) MCPD
10 1 (0.769%) VCP5
Quality Assurance & Compliance
1 11 (8.462%) SLA
2 2 (1.538%) ISO/IEC 27001
2 2 (1.538%) PCI DSS
3 1 (0.769%) ISO 9001
System Software
1 47 (36.15%) Active Directory
2 15 (11.54%) VMware Infrastructure
3 13 (10.00%) Hyper-V
4 8 (6.154%) vSphere
4 8 (6.154%) ISA Server
5 4 (3.077%) XenServer
6 3 (2.308%) Forefront TMG
6 3 (2.308%) Terminal Services
7 2 (1.538%) XenApp
8 1 (0.769%) VMware ESXi
8 1 (0.769%) XenDesktop
Systems Management
1 16 (12.31%) Backup Exec
2 6 (4.615%) WSUS
2 6 (4.615%) Norton AntiVirus
3 1 (0.769%) SCCM
3 1 (0.769%) Sysprep
3 1 (0.769%) McAfee ePO
Vendors
1 69 (53.08%) Microsoft
2 33 (25.38%) VMware
3 29 (22.31%) Citrix
4 11 (8.462%) Symantec
5 6 (4.615%) Apple
5 6 (4.615%) HP
5 6 (4.615%) WatchGuard
5 6 (4.615%) Veeam
5 6 (4.615%) Sage
6 5 (3.846%) Dell
6 5 (3.846%) Cisco
7 4 (3.077%) Oracle
7 4 (3.077%) McAfee
8 3 (2.308%) SAP
8 3 (2.308%) Remedy
9 2 (1.538%) CA
9 2 (1.538%) Veritas
9 2 (1.538%) Pegasus
9 2 (1.538%) Lotus
9 2 (1.538%) ServiceNow
Bristol, Avon
Exposure to some or all of the following is required: * Microsoft Windows 2003 / 2008 Server * IP Networking * Active Directory a * Virtualisation Exposure to any of the following would...
Connectus
Salary: £25000 per annum
Posted: 13 June 2013
Dorchester, Dorset
Support Engineer Networking, VoIP, Instillation, Support £18K Dorchester IT support engineer required by successful company in Dorchester... The successful candidate should be equipped with the following skills and...
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £19000 per annum
Posted: 17 June 2013
South West
This is a fantastic opportunity to join a successful, motivated and driven manufacturing organisation as an IT Support Analyst in their Bristol based office to provide technical support...
Michael Page International
Salary: GBP20000 to GBP25000 per annum
Posted: 18 June 2013
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