The statistics below represent IT jobs advertised across the South West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
IT Support
England / South West
Rank 134 120 143
Rank change year-on-year
-14 +23
Permanent jobs requiring an IT Support 104 150 97
As % of all permanent IT jobs located in the South West 2.06% 2.59% 1.65%
As % of the Job Titles category 2.13% 2.66% 1.69%
Number of salaries quoted 99 140 82
Median salary £25,000 £29,000 £23,500
Median salary % change year-on-year
-13.79% +23.40%
90% offered a salary of more than £18,000 £20,000 £17,000
10% offered a salary of more than £34,000 £37,500 £31,850
UK excluding London median salary £25,000 £25,000 £24,690
% change year-on-year
- +1.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4880 5635 5740
As % of all permanent IT jobs located in the South West 96.50% 97.17% 97.80%
Number of salaries quoted 4055 4694 4858
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £62,000 £55,000 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the South West

IT Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South West region.

IT Support Salary Trend in the South West

IT Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support across the South West region over the 3 months to 22 February 2017.

IT Support Salary Histogram in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +6 26 £25,000 -14.52% 4
Gloucestershire -5 21 £25,000 -20.63% 1
Dorset +14 19 £18,500 -43.07% 3
Bristol -5 17 £26,000 +10.63% 5
Devon -17 12 £30,000 +3.44% 2
Somerset -5 10 £20,000 -13.04% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 22 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring IT Support in the job title.

1 184 (73.31%) Windows
2 130 (51.79%) Active Directory
3 119 (47.41%) Microsoft
4 88 (35.06%) Windows Server
5 83 (33.07%) Windows Server 2012
6 78 (31.08%) Windows Server 2008
7 73 (29.08%) MS Office
8 60 (23.90%) VMware
9 53 (21.12%) LAN
10 52 (20.72%) WAN
11 51 (20.32%) MS Exchange
12 50 (19.92%) MS Excel
13 47 (18.73%) ITIL
14 42 (16.73%) VMware Infrastructure
15 39 (15.54%) Windows 8
16 37 (14.74%) Linux
17 36 (14.34%) SQL Server
18 34 (13.55%) TCP/IP
19 30 (11.95%) SQL
20 29 (11.55%) Windows 7
21 28 (11.16%) Windows 10
21 28 (11.16%) Degree
22 27 (10.76%) Finance
23 25 (9.96%) Windows XP
24 24 (9.56%) DNS
24 24 (9.56%) Wi-Fi
24 24 (9.56%) Hyper-V
25 23 (9.16%) Citrix
26 22 (8.76%) Windows Server 2003
27 21 (8.37%) Cisco

IT Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (20.32%) MS Exchange
2 11 (4.38%) Exchange Server 2003
3 6 (2.39%) Exchange Server 2010
4 5 (1.99%) Exchange Server 2013
4 5 (1.99%) IIS
5 4 (1.59%) Exchange Server 2007
6 2 (0.80%) Apache
7 1 (0.40%) Blackberry Enterprise Server
7 1 (0.40%) IBM Domino
7 1 (0.40%) IBM Notes
7 1 (0.40%) JBoss
7 1 (0.40%) Jetty
7 1 (0.40%) SAS
7 1 (0.40%) SharePoint
7 1 (0.40%) Site Server
7 1 (0.40%) Skype for Business
7 1 (0.40%) Tomcat
7 1 (0.40%) WebSphere
Applications
1 73 (29.08%) MS Office
2 50 (19.92%) MS Excel
3 10 (3.98%) MS PowerPoint
4 3 (1.20%) MS Visio
Business Applications
1 4 (1.59%) SAP Oil and Gas
2 2 (0.80%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.40%) Dynamics AX
3 1 (0.40%) GoldMine
3 1 (0.40%) Salesforce.com CRM
Cloud Services
1 15 (5.98%) Office 365
2 5 (1.99%) Amazon AWS
3 3 (1.20%) SaaS
4 2 (0.80%) Cloud Computing
4 2 (0.80%) Microsoft Azure
5 1 (0.40%) IaaS
5 1 (0.40%) OneDrive
Communications & Networking
1 53 (21.12%) LAN
2 52 (20.72%) WAN
3 34 (13.55%) TCP/IP
4 24 (9.56%) DNS
4 24 (9.56%) Wi-Fi
5 20 (7.97%) DHCP
6 16 (6.37%) Firewall
6 16 (6.37%) VLAN
7 14 (5.58%) VPN
8 9 (3.59%) Internet
8 9 (3.59%) WLAN
9 8 (3.19%) ADSL
10 7 (2.79%) VoIP
11 5 (1.99%) SSL
12 4 (1.59%) SAN
13 3 (1.20%) HTTP
13 3 (1.20%) ICMP
13 3 (1.20%) SMTP
13 3 (1.20%) Telnet
13 3 (1.20%) Wireless
Database & Business Intelligence
1 36 (14.34%) SQL Server
2 13 (5.18%) SQL Server 2005
2 13 (5.18%) SQL Server 2008
3 11 (4.38%) SQL Server 2012
4 5 (1.99%) SQL Server Reporting Services
5 3 (1.20%) Crystal Reports
6 2 (0.80%) SQL Server 2000
7 1 (0.40%) FileMaker
7 1 (0.40%) MySQL
7 1 (0.40%) Relational Database
Development Applications
1 12 (4.78%) Visual Studio
2 1 (0.40%) Eclipse
General
1 27 (10.76%) Finance
2 10 (3.98%) Advertising
3 7 (2.79%) Manufacturing
3 7 (2.79%) Telecoms
4 6 (2.39%) Electronics
5 5 (1.99%) Marketing
6 2 (0.80%) Automotive
6 2 (0.80%) Law
6 2 (0.80%) Legal
7 1 (0.40%) French Language
7 1 (0.40%) German Language
7 1 (0.40%) Italian Language
7 1 (0.40%) Retail
Libraries, Frameworks & Software Standards
1 3 (1.20%) Web Services
2 2 (0.80%) HTML
3 1 (0.40%) .NET
3 1 (0.40%) CSS
3 1 (0.40%) EDI
3 1 (0.40%) Middleware
3 1 (0.40%) XML
Miscellaneous
1 20 (7.97%) Analytical Skills
1 20 (7.97%) Fat Client
1 20 (7.97%) Thin Client
2 19 (7.57%) Driving Licence
3 6 (2.39%) Data Centre
4 4 (1.59%) Replication
5 3 (1.20%) Mobile App
5 3 (1.20%) Smartphone
6 2 (0.80%) Blackberry
6 2 (0.80%) CMDB
6 2 (0.80%) Computer Science
6 2 (0.80%) iPad
7 1 (0.40%) Client/Server
7 1 (0.40%) iSeries
7 1 (0.40%) Linux Command Line
7 1 (0.40%) Management Information System
7 1 (0.40%) PDA
Operating Systems
1 184 (73.31%) Windows
2 88 (35.06%) Windows Server
3 83 (33.07%) Windows Server 2012
4 78 (31.08%) Windows Server 2008
5 39 (15.54%) Windows 8
6 37 (14.74%) Linux
7 29 (11.55%) Windows 7
8 28 (11.16%) Windows 10
9 25 (9.96%) Windows XP
10 22 (8.76%) Windows Server 2003
11 17 (6.77%) Unix
12 10 (3.98%) Android
13 9 (3.59%) Windows Vista
14 8 (3.19%) Apple iOS
15 5 (1.99%) Mac OS
16 4 (1.59%) Mac OS X
17 1 (0.40%) CentOS
Processes & Methodologies
1 47 (18.73%) ITIL
2 19 (7.57%) Service Delivery
3 9 (3.59%) Disaster Recovery
4 8 (3.19%) Continuous Improvement
5 7 (2.79%) Business Intelligence
5 7 (2.79%) ERP
5 7 (2.79%) Project Management
5 7 (2.79%) Service Management
6 6 (2.39%) Migration
7 5 (1.99%) Infrastructure Management
7 5 (1.99%) Mentoring
8 4 (1.59%) Analytics
8 4 (1.59%) Digital Marketing
8 4 (1.59%) Incident Management
8 4 (1.59%) Line Management
8 4 (1.59%) Programme Management
8 4 (1.59%) QMS
8 4 (1.59%) Quality Management
8 4 (1.59%) Time Management
9 3 (1.20%) Problem Management
Programming Languages
1 30 (11.95%) SQL
2 13 (5.18%) VB
2 13 (5.18%) VBScript
3 5 (1.99%) JavaScript
3 5 (1.99%) PHP
4 4 (1.59%) Python
5 3 (1.20%) PowerShell
5 3 (1.20%) VBA
6 2 (0.80%) C
6 2 (0.80%) Java
6 2 (0.80%) Shell Script
7 1 (0.40%) C#
7 1 (0.40%) PL/SQL
7 1 (0.40%) T-SQL
7 1 (0.40%) X++
Qualifications
1 28 (11.16%) Degree
2 16 (6.37%) MCP
3 15 (5.98%) Microsoft Certification
4 13 (5.18%) CCNA
4 13 (5.18%) Cisco Certification
5 9 (3.59%) Security Cleared
6 8 (3.19%) SC Cleared
7 7 (2.79%) VMware Certified Professional (VCP)
8 6 (2.39%) MCSA
8 6 (2.39%) MCSE
9 3 (1.20%) CCNP
9 3 (1.20%) DBS Check
9 3 (1.20%) HND
9 3 (1.20%) ITIL Certification
10 2 (0.80%) MCITP
11 1 (0.40%) DV Cleared
11 1 (0.40%) HNC
Quality Assurance & Compliance
1 12 (4.78%) SLA
2 2 (0.80%) ISO 9001
2 2 (0.80%) ISO/IEC 27001
System Software
1 130 (51.79%) Active Directory
2 42 (16.73%) VMware Infrastructure
3 24 (9.56%) Hyper-V
4 9 (3.59%) XenApp
5 4 (1.59%) Samba
6 3 (1.20%) Terminal Services
6 3 (1.20%) Virtual Desktop
6 3 (1.20%) Virtual Servers
6 3 (1.20%) VMware ESXi
7 2 (0.80%) Forefront TMG
7 2 (0.80%) ISA Server
7 2 (0.80%) vSphere
7 2 (0.80%) XenDesktop
7 2 (0.80%) XenServer
8 1 (0.40%) Terminal Server
8 1 (0.40%) VMware Workstation
Systems Management
1 2 (0.80%) Malwarebytes
1 2 (0.80%) SCCM
1 2 (0.80%) WSUS
2 1 (0.40%) AirWatch
2 1 (0.40%) FortiGate
2 1 (0.40%) HP SIM
2 1 (0.40%) SCOM
Vendors
1 119 (47.41%) Microsoft
2 60 (23.90%) VMware
3 23 (9.16%) Citrix
4 21 (8.37%) Cisco
5 20 (7.97%) Intel
6 11 (4.38%) Apple
7 7 (2.79%) Sophos
8 5 (1.99%) HP
8 5 (1.99%) Oracle
8 5 (1.99%) SAP
8 5 (1.99%) WatchGuard
9 4 (1.59%) Dell
9 4 (1.59%) Veeam
10 3 (1.20%) arcserve
10 3 (1.20%) Extreme Networks
11 2 (0.80%) Avaya
11 2 (0.80%) Intel Security
11 2 (0.80%) Juniper
11 2 (0.80%) Red Hat
11 2 (0.80%) Symantec
Honiton, Devon
Sarah West Recruitment
Salary: CPD
Posted: 19 hours ago
Exeter
itecopeople
Salary: £20000 - £27000 per annum + Sal neg on experience and Benefits
Posted: Yesterday
Ferndown
aap3
Salary: £20000.00 - £23000.00 per annum + benefits
Posted: 3 days ago
Bath, Avon
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + benefits and shift allowance
Posted: 20 hours ago
Bristol, Avon
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Benefits
Posted: Yesterday
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £15000 - £17000 per annum + Bonus, On-Call, Paid Certs etc
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + benefits and shift allowance
Posted: Yesterday
Poole
Spectrum IT
Salary: £16000 - £20000 per annum + training & benefits
Posted: 14 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £21000 per annum + Good Benefits
Posted: 6 days ago
Swindon
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Salary: £22000.00 - £28000.00 per annum + Benefits
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Bristol, Avon
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Bristol
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Salary: £26-29,000 + 7% Pension
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Salisbury
Deerfoot IT Resources Ltd
Salary: £18000 - £22000 per annum + 20 days holiday
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Salary: £17000 per annum
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Bournemouth, Dorset
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