The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank - 84 84
Permanent jobs requiring a Technical Support 0 4 3
As % of all permanent IT jobs located in Dorset - 0.44% 0.39%
As % of the Job Titles category - 0.46% 0.41%
Number of salaries quoted 0 2 2
Average salary - £53,750 £26,500
Average salary % change year-on-year
- +102.83%
UK excluding London average salary £27,500 £30,000 £30,750
% change year-on-year
-8.33% -2.43%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
634 878 731
As % of all permanent IT jobs located in Dorset 96.65% 97.45% 96.06%
Number of salaries quoted 492 712 586
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £22,500 £25,000 £22,500
10% offered a salary of more than £47,500 £52,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Dorset

Technical Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Dorset region.

Technical Support Salary Trend in Dorset

Technical Support
Top 30 Related IT Skills in Dorset

For the 6 months to 30 July 2015, IT jobs across the Dorset region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) Citrix
2 3 (75.00%) Microsoft
3 2 (50.00%) CCNA
3 2 (50.00%) PABX
3 2 (50.00%) Enterprise Architecture
3 2 (50.00%) Technical Architecture
3 2 (50.00%) Cisco
3 2 (50.00%) Cisco Certification
3 2 (50.00%) Microsoft Certification
3 2 (50.00%) Internet
3 2 (50.00%) Firewall
3 2 (50.00%) Telecoms
3 2 (50.00%) MCSE
3 2 (50.00%) MCSA
3 2 (50.00%) VoIP
3 2 (50.00%) TCP/IP
4 1 (25.00%) DNS
4 1 (25.00%) SLA
4 1 (25.00%) MS Excel
4 1 (25.00%) MS Exchange
4 1 (25.00%) VMware
4 1 (25.00%) SAN
4 1 (25.00%) Windows Server 2003
4 1 (25.00%) Exchange Server 2007
4 1 (25.00%) VMware Infrastructure
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) NAS
4 1 (25.00%) Data Entry
4 1 (25.00%) Exchange Server 2013

Technical Support
Top Related IT Skills in Dorset by Category

For the 6 months to 30 July 2015, IT jobs across the Dorset region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Exchange Server 2007
1 1 (25.00%) Exchange Server 2013
Applications
1 1 (25.00%) MS Excel
Communications & Networking
1 2 (50.00%) VoIP
1 2 (50.00%) TCP/IP
1 2 (50.00%) Internet
1 2 (50.00%) Firewall
1 2 (50.00%) PABX
2 1 (25.00%) NAS
2 1 (25.00%) DNS
2 1 (25.00%) SAN
General
1 2 (50.00%) Telecoms
Operating Systems
1 4 (100.00%) Windows
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 2 (50.00%) Enterprise Architecture
1 2 (50.00%) Technical Architecture
2 1 (25.00%) Data Entry
Qualifications
1 2 (50.00%) MCSE
1 2 (50.00%) MCSA
1 2 (50.00%) CCNA
1 2 (50.00%) Cisco Certification
1 2 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) VMware Infrastructure
Vendors
1 3 (75.00%) Microsoft
1 3 (75.00%) Citrix
2 2 (50.00%) Cisco
3 1 (25.00%) VMware