The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support
Rank 87 61 48
Rank change year-on-year
-26 -13
Permanent jobs requiring a Technical Support 4 1 11
As % of all permanent IT jobs located in Dorset 0.51% 0.19% 2.28%
As % of the Job Titles category 0.52% 0.20% 2.38%
Number of salaries quoted 4 1 11
Average salary £22,250 £25,000 £33,000
Average salary % change year-on-year
-11.00% -24.24%
90% offered a salary of more than £21,500 £25,000 £27,250
10% offered a salary of more than £34,900 £25,000 £35,000
UK excluding London average salary £31,500 £29,000 £30,250
% change year-on-year
+8.62% -4.13%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
762 493 463
As % of all permanent IT jobs located in Dorset 97.19% 95.36% 96.06%
Number of salaries quoted 684 401 407
Average salary £36,000 £36,000 £30,500
Average salary % change year-on-year
- +18.03%
90% offered a salary of more than £22,500 £25,000 £22,000
10% offered a salary of more than £55,000 £45,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Dorset

Technical Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Dorset region.

Technical Support Salary Trend in Dorset

Technical Support
Salary Histogram in Dorset

This chart provides a salary histogram for IT jobs citing Technical Support across the Dorset region over the 3 months to 27 February 2015.

Technical Support Salary Histogram in Dorset

Technical Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Dorset region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth - 3 £21,500 -
Dorchester - 1 £23,000 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Dorset

For the 6 months to 27 February 2015, IT jobs across the Dorset region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 5 (83.33%) Microsoft
1 5 (83.33%) Microsoft Certification
2 4 (66.67%) MVC
2 4 (66.67%) Migration
2 4 (66.67%) Data Analysis
2 4 (66.67%) Software Engineering
2 4 (66.67%) MS Excel
2 4 (66.67%) C#
2 4 (66.67%) HTML
2 4 (66.67%) JavaScript
2 4 (66.67%) .NET
2 4 (66.67%) SQL Server
2 4 (66.67%) ASP.NET
2 4 (66.67%) CSS
2 4 (66.67%) Degree
2 4 (66.67%) ASP.NET MVC
2 4 (66.67%) ASP.NET MVC 4
3 2 (33.33%) Windows
3 2 (33.33%) Telecoms
4 1 (16.67%) Internet
4 1 (16.67%) Firewall
4 1 (16.67%) Enterprise Architecture
4 1 (16.67%) Technical Architecture
4 1 (16.67%) MCSE
4 1 (16.67%) MCSA
4 1 (16.67%) MS Office
4 1 (16.67%) Windows XP
4 1 (16.67%) VoIP
4 1 (16.67%) TCP/IP
4 1 (16.67%) Cisco

Technical Support
Top Related IT Skills in Dorset by Category

For the 6 months to 27 February 2015, IT jobs across the Dorset region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (66.67%) MS Excel
2 1 (16.67%) MS Office
Communications & Networking
1 1 (16.67%) VoIP
1 1 (16.67%) TCP/IP
1 1 (16.67%) Internet
1 1 (16.67%) Firewall
1 1 (16.67%) PABX
Database & Business Intelligence
1 4 (66.67%) SQL Server
General
1 2 (33.33%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (66.67%) HTML
1 4 (66.67%) .NET
1 4 (66.67%) ASP.NET
1 4 (66.67%) CSS
1 4 (66.67%) ASP.NET MVC
1 4 (66.67%) ASP.NET MVC 4
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows XP
2 1 (16.67%) Windows Vista
Processes & Methodologies
1 4 (66.67%) MVC
1 4 (66.67%) Migration
1 4 (66.67%) Data Analysis
1 4 (66.67%) Software Engineering
2 1 (16.67%) Enterprise Architecture
2 1 (16.67%) Technical Architecture
Programming Languages
1 4 (66.67%) C#
1 4 (66.67%) JavaScript
Qualifications
1 5 (83.33%) Microsoft Certification
2 4 (66.67%) Degree
3 1 (16.67%) VCP4
3 1 (16.67%) MCSE
3 1 (16.67%) MCSA
3 1 (16.67%) CCNA
3 1 (16.67%) Cisco Certification
System Software
1 1 (16.67%) Active Directory
Vendors
1 5 (83.33%) Microsoft
2 1 (16.67%) Citrix
2 1 (16.67%) Cisco