The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Dorset region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Technical Support
Rank 70 - 66
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 5 0 1
As % of all permanent IT jobs located in Dorset 0.761% - 0.164%
As % of the Job Titles category 0.784% - 0.172%
Number of salaries quoted 3 0 1
Average salary £29,000 - £26,100
UK excluding London average salary £30,500 £30,000 £28,500
% change year-on-year
+1.66% +5.26%
All Job Titles
Dorset
Permanent IT job ads with a match in the
Job Titles category
638 492 582
As % of all permanent IT jobs located in Dorset 97.11% 97.04% 95.57%
Number of salaries quoted 548 384 433
Average salary £35,500 £32,500 £35,000
Average salary % change year-on-year
+9.23% -7.14%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £52,000 £52,500 £45,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Technical Support
South West

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Dorset region as a proportion of the total demand within the Job Titles category.

Dorset Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Dorset region.

Dorset Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Dorset region over the 3 months to 19 June 2013.

Dorset Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Dorset region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bournemouth - 2 £32,000 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Dorset region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (50.00%) Windows
1 6 (50.00%) Microsoft
2 4 (33.33%) Firewall
2 4 (33.33%) Wireless
2 4 (33.33%) SQL
2 4 (33.33%) WAN
2 4 (33.33%) VPN
3 2 (16.67%) VMware
3 2 (16.67%) SAP HR
3 2 (16.67%) SAP HCM
3 2 (16.67%) DNS
3 2 (16.67%) Business Intelligence
3 2 (16.67%) SAP
3 2 (16.67%) Internet
3 2 (16.67%) Continuous Improvement
4 1 (8.333%) Capacity Management
4 1 (8.333%) Windows 8
4 1 (8.333%) Open Source
4 1 (8.333%) vSphere
4 1 (8.333%) Tivoli
4 1 (8.333%) McAfee
4 1 (8.333%) BGP
4 1 (8.333%) Active Directory
4 1 (8.333%) HP
4 1 (8.333%) Citrix
4 1 (8.333%) CCA
4 1 (8.333%) Citrix Certification
4 1 (8.333%) Microsoft Certification
4 1 (8.333%) ITIL Certification
4 1 (8.333%) SAN

Technical Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Dorset region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (8.333%) LAMP
Application Platforms
1 1 (8.333%) MS Exchange
1 1 (8.333%) Exchange Server 2000
1 1 (8.333%) Exchange Server 2003
1 1 (8.333%) Exchange Server 2007
Applications
1 1 (8.333%) MS Excel
Business Applications
1 2 (16.67%) SAP HR
1 2 (16.67%) SAP HCM
Communications & Networking
1 4 (33.33%) Firewall
1 4 (33.33%) Wireless
1 4 (33.33%) WAN
1 4 (33.33%) VPN
2 2 (16.67%) DNS
2 2 (16.67%) Internet
3 1 (8.333%) BGP
3 1 (8.333%) SAN
3 1 (8.333%) SMTP
3 1 (8.333%) DHCP
3 1 (8.333%) FTP
3 1 (8.333%) HTTP
3 1 (8.333%) TCP/IP
General
1 1 (8.333%) Marketing
1 1 (8.333%) Retail
Miscellaneous
1 1 (8.333%) Open Source
1 1 (8.333%) Client/Server
Operating Systems
1 6 (50.00%) Windows
2 1 (8.333%) Windows 8
2 1 (8.333%) Windows XP
2 1 (8.333%) Windows Server 2008
2 1 (8.333%) Windows 7
2 1 (8.333%) Windows Vista
2 1 (8.333%) Windows Server 2003
Processes & Methodologies
1 2 (16.67%) Business Intelligence
1 2 (16.67%) Continuous Improvement
2 1 (8.333%) Capacity Management
2 1 (8.333%) ITIL
2 1 (8.333%) E-Commerce
2 1 (8.333%) Time Management
2 1 (8.333%) Project Planning
2 1 (8.333%) Change Management
Programming Languages
1 4 (33.33%) SQL
Qualifications
1 1 (8.333%) CCA
1 1 (8.333%) Citrix Certification
1 1 (8.333%) Microsoft Certification
1 1 (8.333%) ITIL Certification
1 1 (8.333%) MCSE
1 1 (8.333%) MCITP
1 1 (8.333%) VERITAS Certified Professional (VCP)
1 1 (8.333%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (8.333%) SLA
System Software
1 1 (8.333%) vSphere
1 1 (8.333%) Active Directory
1 1 (8.333%) XenApp
Systems Management
1 1 (8.333%) Tivoli
1 1 (8.333%) SCCM
1 1 (8.333%) SCOM
Vendors
1 6 (50.00%) Microsoft
2 2 (16.67%) VMware
2 2 (16.67%) SAP
3 1 (8.333%) McAfee
3 1 (8.333%) HP
3 1 (8.333%) Citrix
3 1 (8.333%) Veritas
3 1 (8.333%) IBM
3 1 (8.333%) Syncsort