The statistics below represent IT jobs advertised across the South West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 209 184 181
Rank change year-on-year
-25 -3
Permanent jobs requiring a Technical Support 37 62 50
As % of all permanent IT jobs located in the South West 0.66% 1.02% 0.86%
As % of the Job Titles category 0.69% 1.05% 0.89%
Number of salaries quoted 31 51 48
Median salary £30,000 £32,500 £31,000
Median salary % change year-on-year
-7.69% +4.83%
90% offered a salary of more than £22,500 £22,500 £21,000
10% offered a salary of more than £34,000 £42,500 £43,250
UK excluding London median salary £27,500 £30,000 £28,500
% change year-on-year
-8.33% +5.26%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5394 5927 5607
As % of all permanent IT jobs located in the South West 96.79% 97.44% 96.76%
Number of salaries quoted 4536 4876 4680
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £22,500 £23,000
10% offered a salary of more than £60,000 £53,500 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 5 May 2016.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +7 20 £31,000 +19.23%
Devon +11 7 £29,000 +28.88%
Bristol -11 4 - - 4
Dorset +11 2 £27,500 -24.13%
Gloucestershire -6 2 £25,750 -31.33%
Somerset -10 2 £23,048 -29.08% 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 5 May 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 39 (59.09%) SQL
2 29 (43.94%) Windows
3 23 (34.85%) Active Directory
4 22 (33.33%) Microsoft
5 20 (30.30%) Analytical Skills
6 19 (28.79%) MS Office
7 15 (22.73%) Linux
8 14 (21.21%) IIS
9 13 (19.70%) SNMP
9 13 (19.70%) VMware
9 13 (19.70%) Wireshark
9 13 (19.70%) VMware Infrastructure
9 13 (19.70%) Network Management
10 12 (18.18%) Unix
11 11 (16.67%) Oracle
11 11 (16.67%) SQL Server
11 11 (16.67%) Relational Database
11 11 (16.67%) Windows Server
12 10 (15.15%) RDBMS
12 10 (15.15%) Ingres
13 9 (13.64%) Citrix
14 8 (12.12%) VoIP
14 8 (12.12%) Cisco
14 8 (12.12%) Java
14 8 (12.12%) MS Excel
14 8 (12.12%) Performance Monitoring
14 8 (12.12%) Windows Server 2008
14 8 (12.12%) Degree
15 7 (10.61%) XML
15 7 (10.61%) HTML

Technical Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (21.21%) IIS
2 6 (9.09%) MS Exchange
3 5 (7.58%) SharePoint
4 4 (6.06%) Apache
4 4 (6.06%) Exchange Server 2003
4 4 (6.06%) Exchange Server 2007
4 4 (6.06%) Exchange Server 2010
4 4 (6.06%) Exchange Server 2013
4 4 (6.06%) Office Communications Server
4 4 (6.06%) SharePoint Server
5 3 (4.55%) WebLogic
6 2 (3.03%) Tomcat
7 1 (1.52%) Alfresco
7 1 (1.52%) IBM Notes
7 1 (1.52%) JBoss
7 1 (1.52%) Joomla!
7 1 (1.52%) WebSphere
Applications
1 19 (28.79%) MS Office
2 8 (12.12%) MS Excel
Business Applications
1 1 (1.52%) SAP Oil and Gas
Cloud Services
1 3 (4.55%) SaaS
2 2 (3.03%) Amazon AWS
3 1 (1.52%) GitHub
3 1 (1.52%) Microsoft Azure
Communications & Networking
1 13 (19.70%) SNMP
1 13 (19.70%) Wireshark
2 8 (12.12%) VoIP
3 5 (7.58%) Firewall
4 4 (6.06%) TCP/IP
4 4 (6.06%) Wireless
5 3 (4.55%) LAN
5 3 (4.55%) PABX
5 3 (4.55%) Unified Communications
6 2 (3.03%) Cisco IPT
6 2 (3.03%) IP Telephony
6 2 (3.03%) Network Security
6 2 (3.03%) VPN
6 2 (3.03%) WAN
7 1 (1.52%) HTTP
7 1 (1.52%) LDAP
7 1 (1.52%) Remote Desktop
Database & Business Intelligence
1 11 (16.67%) Relational Database
1 11 (16.67%) SQL Server
2 10 (15.15%) Ingres
2 10 (15.15%) RDBMS
3 2 (3.03%) BusinessObjects
4 1 (1.52%) MongoDB
4 1 (1.52%) MS Access
Development Applications
1 3 (4.55%) Oracle Forms
2 2 (3.03%) Subversion
2 2 (3.03%) Talend Open Studio
3 1 (1.52%) Jenkins
3 1 (1.52%) Maven
General
1 5 (7.58%) Telecoms
2 4 (6.06%) Law
2 4 (6.06%) Marketing
3 2 (3.03%) Advertising
3 2 (3.03%) Automotive
3 2 (3.03%) Electronics
3 2 (3.03%) Finance
4 1 (1.52%) Manufacturing
Libraries, Frameworks & Software Standards
1 7 (10.61%) HTML
1 7 (10.61%) XML
2 4 (6.06%) CSS
2 4 (6.06%) Tapestry
3 3 (4.55%) JSP
3 3 (4.55%) Web Services
4 2 (3.03%) J2EE
5 1 (1.52%) Ajax
5 1 (1.52%) AngularJS
5 1 (1.52%) Backbone.js
5 1 (1.52%) Dojo
5 1 (1.52%) Ember.js
5 1 (1.52%) Hibernate
5 1 (1.52%) JPA
5 1 (1.52%) React
5 1 (1.52%) SOAP
5 1 (1.52%) Spring
5 1 (1.52%) Spring MVC
5 1 (1.52%) Spring Web Flow
5 1 (1.52%) WSDL
Miscellaneous
1 20 (30.30%) Analytical Skills
2 5 (7.58%) Computer Science
3 4 (6.06%) Clustering
3 4 (6.06%) Driving Licence
3 4 (6.06%) LIMS
3 4 (6.06%) Management Information System
4 2 (3.03%) Replication
5 1 (1.52%) Client/Server
5 1 (1.52%) Data Centre
Operating Systems
1 29 (43.94%) Windows
2 15 (22.73%) Linux
3 12 (18.18%) Unix
4 11 (16.67%) Windows Server
5 8 (12.12%) Windows Server 2008
6 6 (9.09%) Windows Server 2012
7 5 (7.58%) Windows Server 2003
8 3 (4.55%) Windows 10
9 2 (3.03%) Windows 7
9 2 (3.03%) Windows 8
10 1 (1.52%) Android
10 1 (1.52%) Apple iOS
10 1 (1.52%) CentOS
Processes & Methodologies
1 13 (19.70%) Network Management
2 8 (12.12%) Performance Monitoring
3 6 (9.09%) Data Protection
3 6 (9.09%) ITIL
3 6 (9.09%) Software Engineering
4 5 (7.58%) Line Management
5 4 (6.06%) Data Modelling
5 4 (6.06%) Logical Data Model
5 4 (6.06%) Logistics
5 4 (6.06%) Pattern Recognition
5 4 (6.06%) Root Cause Analysis
5 4 (6.06%) Software Testing
6 3 (4.55%) Digital Marketing
6 3 (4.55%) Matrix Management
6 3 (4.55%) Project Management
7 2 (3.03%) Change Control
7 2 (3.03%) Coaching
7 2 (3.03%) Use Case
8 1 (1.52%) Release Management
8 1 (1.52%) Time Management
Programming Languages
1 39 (59.09%) SQL
2 8 (12.12%) Java
3 6 (9.09%) JavaScript
3 6 (9.09%) Shell Script
4 5 (7.58%) PowerShell
5 4 (6.06%) PL/SQL
6 3 (4.55%) C#
6 3 (4.55%) Delphi
6 3 (4.55%) Pascal
6 3 (4.55%) PHP
7 2 (3.03%) C++
8 1 (1.52%) VBA
Qualifications
1 8 (12.12%) Degree
2 5 (7.58%) HND
3 3 (4.55%) Microsoft Certification
4 2 (3.03%) Security Cleared
5 1 (1.52%) CCNA
5 1 (1.52%) Cisco Certification
5 1 (1.52%) MCITP
5 1 (1.52%) MCSE
5 1 (1.52%) SC Cleared
5 1 (1.52%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (6.06%) Data Quality
2 2 (3.03%) ISO/IEC 27001
3 1 (1.52%) PCI DSS
System Software
1 23 (34.85%) Active Directory
2 13 (19.70%) VMware Infrastructure
3 6 (9.09%) vSphere
4 4 (6.06%) Terminal Server
4 4 (6.06%) vCloud
5 1 (1.52%) VMware ESX
5 1 (1.52%) VMware ESXi
5 1 (1.52%) XenApp
5 1 (1.52%) XenDesktop
Systems Management
1 6 (9.09%) SCCM
2 5 (7.58%) Systems Management Server (SMS)
3 4 (6.06%) SCOM
4 1 (1.52%) MOM
4 1 (1.52%) Nagios
4 1 (1.52%) WSUS
Vendors
1 22 (33.33%) Microsoft
2 13 (19.70%) VMware
3 11 (16.67%) Oracle
4 9 (13.64%) Citrix
5 8 (12.12%) Cisco
6 4 (6.06%) BT
6 4 (6.06%) HP
6 4 (6.06%) NetApp
7 2 (3.03%) Apple
7 2 (3.03%) Dell
7 2 (3.03%) IBM
7 2 (3.03%) Talend
8 1 (1.52%) EMC
8 1 (1.52%) Hitachi
8 1 (1.52%) Lotus
8 1 (1.52%) NEC
8 1 (1.52%) Salesforce.com
8 1 (1.52%) SAP
8 1 (1.52%) Sophos
8 1 (1.52%) Veeam
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £43000 per annum + Car, Bonus, Pension,
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 2 days ago
Bristol, Avon
Rockfield
Salary: From £17,000 to £19,000 per annum
Posted: 6 days ago
Taunton, Somerset
Southwest One
Salary: From £24,357 to £26,112 per annum
Posted: 7 days ago
Bristol, Avon
CGI
Posted: 16 days ago