The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 199 169 177
Rank change year-on-year
-30 +8
Permanent jobs requiring a Technical Support 46 59 41
As % of all permanent IT jobs located in the South West 0.77% 0.96% 0.78%
As % of the Job Titles category 0.81% 1.00% 0.82%
Number of salaries quoted 33 55 32
Average salary £32,500 £27,000 £31,500
Average salary % change year-on-year
+20.37% -14.28%
90% offered a salary of more than £23,800 £21,700 £22,500
10% offered a salary of more than £40,000 £50,000 £42,500
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5698 5918 5015
As % of all permanent IT jobs located in the South West 95.96% 95.92% 95.67%
Number of salaries quoted 4797 4870 4421
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,825 £23,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 2 July 2015.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +10 23 £40,000 +50.94% 2
Wiltshire -13 10 £29,250 +10.37% 2
Somerset +10 6 £25,000 -7.40%
Bristol -26 6 £25,500 -8.92% 1
Devon -17 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 2 July 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 50 (51.02%) Windows
2 34 (34.69%) SQL
3 33 (33.67%) Microsoft
4 25 (25.51%) Windows Server 2003
5 23 (23.47%) Windows Server 2008
5 23 (23.47%) Active Directory
6 20 (20.41%) Service Delivery
6 20 (20.41%) XML
7 19 (19.39%) Finance
8 17 (17.35%) Linux
9 16 (16.33%) ITIL
9 16 (16.33%) VMware
10 15 (15.31%) Oracle
11 13 (13.27%) SQL Server
11 13 (13.27%) Java
12 12 (12.24%) Service Management
12 12 (12.24%) VMware Infrastructure
13 11 (11.22%) SAN
13 11 (11.22%) SLA
13 11 (11.22%) Windows XP
14 10 (10.20%) MS Office
14 10 (10.20%) Telecoms
14 10 (10.20%) Windows 2000 Server
15 9 (9.18%) Windows 7
15 9 (9.18%) Internet
16 8 (8.16%) Citrix
16 8 (8.16%) Microsoft Certification
16 8 (8.16%) AS400
16 8 (8.16%) Firewall
16 8 (8.16%) HTML

Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 2 July 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (8.16%) MS Exchange
2 6 (6.12%) WebLogic
2 6 (6.12%) JBoss
3 5 (5.10%) WebSphere
3 5 (5.10%) Joomla!
3 5 (5.10%) Tomcat
4 4 (4.08%) Exchange Server 2007
4 4 (4.08%) IIS
5 3 (3.06%) Exchange Server 2010
6 2 (2.04%) Exchange Server 2013
6 2 (2.04%) IBM Notes
7 1 (1.02%) Apache
7 1 (1.02%) GlassFish
7 1 (1.02%) Exchange Server 2003
Applications
1 10 (10.20%) MS Office
2 6 (6.12%) MS Excel
Business Applications
1 2 (2.04%) ResourceLink
2 1 (1.02%) Sage 1000
2 1 (1.02%) SAP Oil and Gas
Cloud Services
1 2 (2.04%) SaaS
1 2 (2.04%) Office 365
1 2 (2.04%) IaaS
Communications & Networking
1 11 (11.22%) SAN
2 9 (9.18%) Internet
3 8 (8.16%) Firewall
4 5 (5.10%) 3G
4 5 (5.10%) PSTN
4 5 (5.10%) VoIP
4 5 (5.10%) GPRS
4 5 (5.10%) GSM
4 5 (5.10%) TCP/IP
4 5 (5.10%) VPN
4 5 (5.10%) SS7
4 5 (5.10%) LTE
5 3 (3.06%) MPLS
6 2 (2.04%) Wireless
6 2 (2.04%) PABX
7 1 (1.02%) NAS
7 1 (1.02%) Broadband
7 1 (1.02%) VLAN
7 1 (1.02%) Network Security
7 1 (1.02%) iSCSI
Database & Business Intelligence
1 13 (13.27%) SQL Server
2 8 (8.16%) SQL Server 2005
2 8 (8.16%) SQL Server 2008
3 5 (5.10%) Oracle Database
3 5 (5.10%) MS Access
4 4 (4.08%) Relational Database
5 3 (3.06%) RDBMS
6 2 (2.04%) Ingres
7 1 (1.02%) SQL Server Reporting Services
7 1 (1.02%) SQL Server Integration Services
Development Applications
1 6 (6.12%) Visual Studio
1 6 (6.12%) Oracle Forms
1 6 (6.12%) Subversion
1 6 (6.12%) Maven
1 6 (6.12%) Jenkins
2 1 (1.02%) PROIV
General
1 19 (19.39%) Finance
2 10 (10.20%) Telecoms
3 5 (5.10%) Manufacturing
4 2 (2.04%) Marketing
5 1 (1.02%) Electronics
5 1 (1.02%) Advertising
5 1 (1.02%) Banking
5 1 (1.02%) Retail
Libraries, Frameworks & Software Standards
1 20 (20.41%) XML
2 8 (8.16%) HTML
3 7 (7.14%) J2EE
4 6 (6.12%) .NET
4 6 (6.12%) JSP
5 5 (5.10%) Web Services
5 5 (5.10%) Ajax
6 3 (3.06%) Struts
6 3 (3.06%) Spring
7 1 (1.02%) CSS
Miscellaneous
1 8 (8.16%) AS400
1 8 (8.16%) Statistics
2 5 (5.10%) LPAR
3 3 (3.06%) Analytical Skills
3 3 (3.06%) iSeries
4 2 (2.04%) Data Centre
4 2 (2.04%) Clustering
5 1 (1.02%) DTV
5 1 (1.02%) Management Information System
5 1 (1.02%) EqualLogic
5 1 (1.02%) Computer Science
5 1 (1.02%) Video Conferencing
Operating Systems
1 50 (51.02%) Windows
2 25 (25.51%) Windows Server 2003
3 23 (23.47%) Windows Server 2008
4 17 (17.35%) Linux
5 11 (11.22%) Windows XP
6 10 (10.20%) Windows 2000 Server
7 9 (9.18%) Windows 7
8 8 (8.16%) UNIX
9 4 (4.08%) Windows Server 2012
10 3 (3.06%) Windows 8
11 1 (1.02%) Windows 2000
11 1 (1.02%) Red Hat Enterprise Linux
11 1 (1.02%) Windows Vista
Processes & Methodologies
1 20 (20.41%) Service Delivery
2 16 (16.33%) ITIL
3 12 (12.24%) Service Management
4 6 (6.12%) Release Management
5 5 (5.10%) Agile Software Development
6 4 (4.08%) Project Management
6 4 (4.08%) CAD
7 3 (3.06%) Data Protection
7 3 (3.06%) Software Testing
7 3 (3.06%) High Availability
7 3 (3.06%) Mentoring
8 2 (2.04%) Coaching
8 2 (2.04%) Incident Management
8 2 (2.04%) Enterprise Architecture
8 2 (2.04%) Technical Architecture
8 2 (2.04%) ERP
8 2 (2.04%) PRINCE2
8 2 (2.04%) CRM
8 2 (2.04%) Time Management
8 2 (2.04%) Network Monitoring
Programming Languages
1 34 (34.69%) SQL
2 13 (13.27%) Java
3 8 (8.16%) PowerShell
4 7 (7.14%) PHP
5 5 (5.10%) JavaScript
5 5 (5.10%) VBA
5 5 (5.10%) Pascal
5 5 (5.10%) Delphi
6 1 (1.02%) T-SQL
6 1 (1.02%) VBScript
6 1 (1.02%) PL/SQL
Qualifications
1 8 (8.16%) Microsoft Certification
2 6 (6.12%) MCSE
2 6 (6.12%) MCSA
3 5 (5.10%) SC Cleared
3 5 (5.10%) Security Cleared
4 4 (4.08%) HNC
5 3 (3.06%) Degree
6 2 (2.04%) Cisco Certification
6 2 (2.04%) VMware Certified Professional (VCP)
6 2 (2.04%) MCP
6 2 (2.04%) CCNA
7 1 (1.02%) Citrix Certification
7 1 (1.02%) ITIL Certification
7 1 (1.02%) MCITP
Quality Assurance & Compliance
1 11 (11.22%) SLA
2 2 (2.04%) PCI DSS
3 1 (1.02%) QA
System Software
1 23 (23.47%) Active Directory
2 12 (12.24%) VMware Infrastructure
3 5 (5.10%) Hyper-V
3 5 (5.10%) VMware ESX
4 1 (1.02%) XenApp
4 1 (1.02%) XenDesktop
4 1 (1.02%) vSphere
Systems Management
1 2 (2.04%) WSUS
2 1 (1.02%) SCCM
2 1 (1.02%) Zenoss
2 1 (1.02%) WhatsUp Gold
2 1 (1.02%) Norton AntiVirus
2 1 (1.02%) NetBackup
2 1 (1.02%) Backup Exec
Vendors
1 33 (33.67%) Microsoft
2 16 (16.33%) VMware
3 15 (15.31%) Oracle
4 8 (8.16%) Citrix
5 6 (6.12%) Business Objects
5 6 (6.12%) HP
5 6 (6.12%) Dell
6 5 (5.10%) EMC
6 5 (5.10%) IBM
6 5 (5.10%) Compuware
6 5 (5.10%) BancTec
7 4 (4.08%) Cisco
8 3 (3.06%) Symantec
9 2 (2.04%) McAfee
9 2 (2.04%) Lotus
9 2 (2.04%) Red Hat
9 2 (2.04%) Adobe
10 1 (1.02%) SAP
10 1 (1.02%) Sage
10 1 (1.02%) NetApp
Gloucestershire
People Source Consulting
Salary: £16000 - £20000 per annum + benefits
Posted: 17 hours ago
Calne
Recruitment Genius
Salary: £18000 - £27000 per annum
Posted: 22 hours ago
Bristol, Avon
Evolution Recruitment Solutions
Salary: 30,000 to 40,000
Posted: 3 days ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 4 days ago
Swindon, Wiltshire
techfolk Ltd
Salary: From £27,000 to £30,000 per annum
Posted: 5 days ago
Stroud
Searchability
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago