The statistics below represent IT jobs advertised across the South West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 199 215 172
Rank change year-on-year
+16 -43
Permanent jobs requiring a Technical Support 43 43 71
As % of all permanent IT jobs located in the South West 0.79% 0.73% 1.16%
As % of the Job Titles category 0.82% 0.76% 1.18%
Number of salaries quoted 37 30 65
Median salary £27,500 £26,250 £27,000
Median salary % change year-on-year
+4.76% -2.77%
90% offered a salary of more than £22,100 £22,500 £22,500
10% offered a salary of more than £35,000 £40,000 £47,300
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5266 5683 5993
As % of all permanent IT jobs located in the South West 97.23% 97.00% 97.75%
Number of salaries quoted 4446 4838 4961
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £23,750 £24,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 28 July 2016.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +23 15 £32,500 +16.07% 4
Bristol +30 14 £27,500 +10.00% 3
Somerset -5 9 £27,500 +17.02% 3
Dorset - 3 £35,000 - 1
Devon +5 2 £24,500 +46.26%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 28 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 52 (61.90%) Windows
2 43 (51.19%) Active Directory
3 42 (50.00%) SQL
4 34 (40.48%) Microsoft
5 32 (38.10%) Windows Server
6 26 (30.95%) VMware
7 22 (26.19%) VMware Infrastructure
8 20 (23.81%) MS Exchange
8 20 (23.81%) IIS
9 19 (22.62%) MS Office
9 19 (22.62%) MS Excel
10 17 (20.24%) Analytical Skills
11 14 (16.67%) DNS
12 13 (15.48%) SNMP
12 13 (15.48%) Windows Server 2012
12 13 (15.48%) Network Management
12 13 (15.48%) Wireshark
13 12 (14.29%) Windows Server 2008
13 12 (14.29%) Linux
13 12 (14.29%) Unix
14 11 (13.10%) MCP
15 9 (10.71%) LAN
15 9 (10.71%) Driving Licence
15 9 (10.71%) VMware Certified Professional (VCP)
16 8 (9.52%) Logistics
16 8 (9.52%) Security Cleared
16 8 (9.52%) DHCP
17 7 (8.33%) Clustering
17 7 (8.33%) WAN
17 7 (8.33%) SLA

Technical Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (23.81%) IIS
1 20 (23.81%) MS Exchange
2 7 (8.33%) Exchange Server 2003
2 7 (8.33%) Exchange Server 2007
3 5 (5.95%) Exchange Server 2013
3 5 (5.95%) SharePoint
4 4 (4.76%) Apache
4 4 (4.76%) Exchange Server 2010
4 4 (4.76%) Office Communications Server
4 4 (4.76%) SharePoint Server
5 3 (3.57%) Blackberry Enterprise Server
5 3 (3.57%) Exchange Server 2000
5 3 (3.57%) WebLogic
6 2 (2.38%) Tomcat
7 1 (1.19%) Alfresco
7 1 (1.19%) JBoss
7 1 (1.19%) Joomla!
7 1 (1.19%) WebSphere
Applications
1 19 (22.62%) MS Excel
1 19 (22.62%) MS Office
2 1 (1.19%) MS PowerPoint
2 1 (1.19%) MS Visio
Business Applications
1 2 (2.38%) Payment Gateway
2 1 (1.19%) SAP Oil and Gas
Cloud Services
1 4 (4.76%) Amazon AWS
1 4 (4.76%) Microsoft Azure
2 2 (2.38%) Office 365
3 1 (1.19%) Dropbox
3 1 (1.19%) GitHub
3 1 (1.19%) SaaS
Communications & Networking
1 14 (16.67%) DNS
2 13 (15.48%) SNMP
2 13 (15.48%) Wireshark
3 9 (10.71%) LAN
4 8 (9.52%) DHCP
5 7 (8.33%) WAN
6 5 (5.95%) TCP/IP
7 4 (4.76%) Firewall
7 4 (4.76%) VoIP
7 4 (4.76%) Wireless
8 2 (2.38%) Cisco IPT
8 2 (2.38%) IP Telephony
8 2 (2.38%) Network Security
9 1 (1.19%) Remote Desktop
9 1 (1.19%) VLAN
9 1 (1.19%) VPN
Database & Business Intelligence
1 4 (4.76%) SQL Server
2 2 (2.38%) BusinessObjects
2 2 (2.38%) MS Access
3 1 (1.19%) FileMaker
3 1 (1.19%) Ingres
3 1 (1.19%) MongoDB
3 1 (1.19%) RDBMS
3 1 (1.19%) Relational Database
3 1 (1.19%) SQL Server Reporting Services
Development Applications
1 3 (3.57%) Oracle Forms
2 2 (2.38%) Subversion
2 2 (2.38%) Talend Open Studio
3 1 (1.19%) Jenkins
3 1 (1.19%) Maven
3 1 (1.19%) SQL Server Management Studio (SSMS)
General
1 5 (5.95%) Telecoms
2 4 (4.76%) Automotive
2 4 (4.76%) Law
3 3 (3.57%) Retail
4 2 (2.38%) Advertising
4 2 (2.38%) Electronics
4 2 (2.38%) Manufacturing
4 2 (2.38%) Marketing
5 1 (1.19%) Finance
Libraries, Frameworks & Software Standards
1 7 (8.33%) HTML
2 5 (5.95%) XML
3 4 (4.76%) CSS
3 4 (4.76%) Tapestry
4 3 (3.57%) .NET
4 3 (3.57%) JSP
5 2 (2.38%) J2EE
6 1 (1.19%) Ajax
6 1 (1.19%) AngularJS
6 1 (1.19%) Backbone.js
6 1 (1.19%) Dojo
6 1 (1.19%) Ember.js
6 1 (1.19%) Hibernate
6 1 (1.19%) JPA
6 1 (1.19%) React
6 1 (1.19%) SOAP
6 1 (1.19%) Spring MVC
6 1 (1.19%) Spring Web Flow
6 1 (1.19%) Web Services
6 1 (1.19%) WSDL
Miscellaneous
1 17 (20.24%) Analytical Skills
2 9 (10.71%) Driving Licence
3 7 (8.33%) Clustering
4 4 (4.76%) Blackberry
4 4 (4.76%) Computer Science
4 4 (4.76%) LIMS
5 2 (2.38%) Replication
6 1 (1.19%) User Experience
6 1 (1.19%) Virtual Team
Operating Systems
1 52 (61.90%) Windows
2 32 (38.10%) Windows Server
3 13 (15.48%) Windows Server 2012
4 12 (14.29%) Linux
4 12 (14.29%) Unix
4 12 (14.29%) Windows Server 2008
5 5 (5.95%) Windows Server 2003
6 3 (3.57%) Windows 7
6 3 (3.57%) Windows 8
7 2 (2.38%) Mac OS X
7 2 (2.38%) Mac OS X Server
8 1 (1.19%) Android
8 1 (1.19%) Apple iOS
8 1 (1.19%) CentOS
8 1 (1.19%) VMS
8 1 (1.19%) Windows 10
8 1 (1.19%) Windows Vista
8 1 (1.19%) Windows XP
Processes & Methodologies
1 13 (15.48%) Network Management
2 8 (9.52%) Logistics
3 7 (8.33%) ITIL
4 6 (7.14%) Line Management
4 6 (7.14%) Software Engineering
5 5 (5.95%) CRM
5 5 (5.95%) Disaster Recovery
5 5 (5.95%) Email Migration
5 5 (5.95%) Migration
5 5 (5.95%) Project Management
5 5 (5.95%) Service Delivery
6 4 (4.76%) Data Modelling
6 4 (4.76%) Logical Data Model
6 4 (4.76%) Pattern Recognition
6 4 (4.76%) Root Cause Analysis
6 4 (4.76%) Software Testing
7 3 (3.57%) Change Management
7 3 (3.57%) Virtual Environments
7 3 (3.57%) Web Development
8 2 (2.38%) Use Case
Programming Languages
1 42 (50.00%) SQL
2 6 (7.14%) Java
3 5 (5.95%) JavaScript
3 5 (5.95%) PowerShell
4 4 (4.76%) PL/SQL
5 3 (3.57%) Delphi
5 3 (3.57%) Pascal
5 3 (3.57%) PHP
5 3 (3.57%) VBScript
6 1 (1.19%) VBA
Qualifications
1 11 (13.10%) MCP
2 9 (10.71%) VMware Certified Professional (VCP)
3 8 (9.52%) Security Cleared
4 7 (8.33%) Degree
4 7 (8.33%) Microsoft Certification
5 5 (5.95%) CCNA
5 5 (5.95%) Cisco Certification
5 5 (5.95%) HND
6 4 (4.76%) MCSE
6 4 (4.76%) SC Cleared
7 3 (3.57%) DV Cleared
7 3 (3.57%) MCITP
8 1 (1.19%) Network+ Certification
8 1 (1.19%) Server+ Certification
Quality Assurance & Compliance
1 7 (8.33%) SLA
2 4 (4.76%) Data Quality
3 2 (2.38%) QA
System Software
1 43 (51.19%) Active Directory
2 22 (26.19%) VMware Infrastructure
3 6 (7.14%) vSphere
4 5 (5.95%) Virtual Desktop
4 5 (5.95%) VMware ESX
5 4 (4.76%) Hyper-V
5 4 (4.76%) vCloud
5 4 (4.76%) Virtual Servers
6 3 (3.57%) Citrix Presentation Server
6 3 (3.57%) Microsoft Virtual Server
6 3 (3.57%) Terminal Services
6 3 (3.57%) Virtual Machines
7 1 (1.19%) VMware ESXi
Systems Management
1 4 (4.76%) SCCM
1 4 (4.76%) SCOM
1 4 (4.76%) Systems Management Server (SMS)
2 3 (3.57%) Backup Exec
2 3 (3.57%) Microsoft Clustering
2 3 (3.57%) NetBackup
2 3 (3.57%) Norton AntiVirus
3 1 (1.19%) Nagios
Vendors
1 34 (40.48%) Microsoft
2 26 (30.95%) VMware
3 7 (8.33%) Cisco
3 7 (8.33%) Citrix
3 7 (8.33%) Oracle
4 6 (7.14%) NetApp
5 4 (4.76%) Sophos
6 3 (3.57%) arcserve
6 3 (3.57%) HP
6 3 (3.57%) IBM
6 3 (3.57%) Intel Security
6 3 (3.57%) Remedy
6 3 (3.57%) Symantec
7 2 (2.38%) Apple
7 2 (2.38%) EMC
7 2 (2.38%) Hitachi
7 2 (2.38%) Talend
7 2 (2.38%) Veeam
8 1 (1.19%) NEC
8 1 (1.19%) Synology
Bristol, Avon
Evolution Recruitment Solutions
Salary: 30,000 - 40,000
Posted: 2 days ago
Swindon
Capita Internal Resourcing
Posted: 2 days ago
Swindon
Hays West And Wales
Salary: £32000.00 - £36000.00 per annum + Benefits
Posted: 5 days ago
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum + benefits
Posted: 2 days ago
Dorchester, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Clevedon, Somerset, United Kingdom
XIST4 Recruitment
Salary: To £28,000 + Good Bens
Posted: 10 days ago
Swindon
Hays West And Wales
Salary: £32000.00 - £36000.00 per annum + Benefits
Posted: 9 days ago
North Bristol, Bristol, United Kingdom
XIST4 Recruitment
Salary: Competitive
Posted: 9 days ago
Clevedon, Somerset, United Kingdom
XIST4 Recruitment
Salary: £30-38,000 + Good Bens
Posted: 10 days ago
Bristol, Bristol, United Kingdom
XIST4 Recruitment
Salary: £30,000 - £35,000 per year
Posted: 10 days ago
Bath
People Source Consulting
Salary: £25000 - £45000 per annum + Excellent Benefits
Posted: 13 days ago