The statistics below represent IT jobs advertised across the South West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 216 196 191
Rank change year-on-year
-20 -5
Permanent jobs requiring a Technical Support 29 52 58
As % of all permanent IT jobs located in the South West 0.55% 0.87% 0.95%
As % of the Job Titles category 0.57% 0.90% 0.97%
Number of salaries quoted 23 38 54
Median salary £27,500 £31,250 £27,000
Median salary % change year-on-year
-12.00% +15.74%
90% offered a salary of more than £22,500 £24,550 £21,650
10% offered a salary of more than £32,500 £40,000 £50,000
UK excluding London median salary £28,000 £28,500 £30,000
% change year-on-year
-1.75% -5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5102 5771 5949
As % of all permanent IT jobs located in the South West 97.53% 96.99% 97.73%
Number of salaries quoted 4325 4859 4886
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 28 June 2016.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +22 16 £31,000 +5.98% 2
Bristol +17 9 £27,500 +4.76% 3
Somerset -12 2 £27,048 +8.19% 2
Dorset +12 1 £22,500 -13.87%
Devon -1 1 £24,500 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 28 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 43 (60.56%) Windows
2 39 (54.93%) SQL
3 35 (49.30%) Active Directory
4 28 (39.44%) Microsoft
5 23 (32.39%) Windows Server
6 21 (29.58%) VMware
6 21 (29.58%) VMware Infrastructure
7 18 (25.35%) MS Office
8 17 (23.94%) Analytical Skills
9 15 (21.13%) IIS
10 14 (19.72%) Windows Server 2012
11 13 (18.31%) Network Management
11 13 (18.31%) Windows Server 2008
11 13 (18.31%) Wireshark
11 13 (18.31%) MS Excel
11 13 (18.31%) MS Exchange
11 13 (18.31%) SNMP
12 11 (15.49%) Unix
13 9 (12.68%) Linux
13 9 (12.68%) Oracle
13 9 (12.68%) Citrix
14 8 (11.27%) ITIL
15 7 (9.86%) SQL Server
15 7 (9.86%) HTML
15 7 (9.86%) Java
15 7 (9.86%) Cisco
15 7 (9.86%) Security Cleared
15 7 (9.86%) Driving Licence
16 6 (8.45%) vSphere
16 6 (8.45%) PowerShell

Technical Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (21.13%) IIS
2 13 (18.31%) MS Exchange
3 6 (8.45%) Exchange Server 2003
3 6 (8.45%) Exchange Server 2007
4 5 (7.04%) Exchange Server 2013
4 5 (7.04%) SharePoint
5 4 (5.63%) Apache
5 4 (5.63%) Exchange Server 2010
5 4 (5.63%) Office Communications Server
5 4 (5.63%) SharePoint Server
6 3 (4.23%) WebLogic
7 2 (2.82%) Blackberry Enterprise Server
7 2 (2.82%) Exchange Server 2000
7 2 (2.82%) Tomcat
8 1 (1.41%) Alfresco
8 1 (1.41%) JBoss
8 1 (1.41%) Joomla!
8 1 (1.41%) WebSphere
Applications
1 18 (25.35%) MS Office
2 13 (18.31%) MS Excel
Business Applications
1 1 (1.41%) SAP Oil and Gas
Cloud Services
1 5 (7.04%) Amazon AWS
2 4 (5.63%) Microsoft Azure
3 2 (2.82%) SaaS
4 1 (1.41%) GitHub
Communications & Networking
1 13 (18.31%) SNMP
1 13 (18.31%) Wireshark
2 5 (7.04%) DNS
2 5 (7.04%) LAN
2 5 (7.04%) TCP/IP
3 4 (5.63%) Firewall
3 4 (5.63%) Wireless
4 3 (4.23%) DHCP
4 3 (4.23%) WAN
5 2 (2.82%) Cisco IPT
5 2 (2.82%) IP Telephony
5 2 (2.82%) Network Security
5 2 (2.82%) VoIP
5 2 (2.82%) VPN
6 1 (1.41%) Remote Desktop
Database & Business Intelligence
1 7 (9.86%) SQL Server
2 5 (7.04%) Ingres
2 5 (7.04%) RDBMS
2 5 (7.04%) Relational Database
3 2 (2.82%) BusinessObjects
3 2 (2.82%) MS Access
4 1 (1.41%) MongoDB
4 1 (1.41%) SQL Server Reporting Services
Development Applications
1 3 (4.23%) Oracle Forms
2 2 (2.82%) Subversion
2 2 (2.82%) Talend Open Studio
3 1 (1.41%) Jenkins
3 1 (1.41%) Maven
3 1 (1.41%) SQL Server Management Studio (SSMS)
General
1 4 (5.63%) Law
2 3 (4.23%) Retail
2 3 (4.23%) Telecoms
3 2 (2.82%) Advertising
3 2 (2.82%) Electronics
3 2 (2.82%) Finance
3 2 (2.82%) Manufacturing
3 2 (2.82%) Marketing
Libraries, Frameworks & Software Standards
1 7 (9.86%) HTML
2 6 (8.45%) XML
3 4 (5.63%) CSS
3 4 (5.63%) Tapestry
4 3 (4.23%) .NET
4 3 (4.23%) JSP
4 3 (4.23%) Web Services
5 2 (2.82%) J2EE
6 1 (1.41%) Ajax
6 1 (1.41%) AngularJS
6 1 (1.41%) Backbone.js
6 1 (1.41%) Dojo
6 1 (1.41%) Ember.js
6 1 (1.41%) Hibernate
6 1 (1.41%) JPA
6 1 (1.41%) SOAP
6 1 (1.41%) Spring
6 1 (1.41%) Spring MVC
6 1 (1.41%) Spring Web Flow
6 1 (1.41%) WSDL
Miscellaneous
1 17 (23.94%) Analytical Skills
2 7 (9.86%) Driving Licence
3 6 (8.45%) Clustering
4 4 (5.63%) Computer Science
4 4 (5.63%) LIMS
5 3 (4.23%) Blackberry
6 2 (2.82%) Management Information System
6 2 (2.82%) Replication
7 1 (1.41%) Data Centre
7 1 (1.41%) User Experience
7 1 (1.41%) Virtual Team
Operating Systems
1 43 (60.56%) Windows
2 23 (32.39%) Windows Server
3 14 (19.72%) Windows Server 2012
4 13 (18.31%) Windows Server 2008
5 11 (15.49%) Unix
6 9 (12.68%) Linux
7 6 (8.45%) Windows Server 2003
8 3 (4.23%) Windows 10
8 3 (4.23%) Windows 7
8 3 (4.23%) Windows 8
9 1 (1.41%) Android
9 1 (1.41%) Apple iOS
9 1 (1.41%) CentOS
9 1 (1.41%) Mac OS X
9 1 (1.41%) Mac OS X Server
9 1 (1.41%) Windows Vista
9 1 (1.41%) Windows XP
Processes & Methodologies
1 13 (18.31%) Network Management
2 8 (11.27%) ITIL
3 6 (8.45%) Project Management
3 6 (8.45%) Software Engineering
4 5 (7.04%) Performance Monitoring
4 5 (7.04%) Service Delivery
5 4 (5.63%) Data Modelling
5 4 (5.63%) Line Management
5 4 (5.63%) Logical Data Model
5 4 (5.63%) Logistics
5 4 (5.63%) Pattern Recognition
5 4 (5.63%) Root Cause Analysis
5 4 (5.63%) Software Testing
6 3 (4.23%) Change Management
6 3 (4.23%) Data Protection
6 3 (4.23%) Disaster Recovery
6 3 (4.23%) Web Development
7 2 (2.82%) CRM
7 2 (2.82%) Performance Tuning
7 2 (2.82%) Use Case
Programming Languages
1 39 (54.93%) SQL
2 7 (9.86%) Java
3 6 (8.45%) PowerShell
4 5 (7.04%) JavaScript
5 4 (5.63%) PL/SQL
6 3 (4.23%) Delphi
6 3 (4.23%) Pascal
6 3 (4.23%) PHP
6 3 (4.23%) Shell Script
7 2 (2.82%) VBScript
8 1 (1.41%) VBA
Qualifications
1 7 (9.86%) Security Cleared
2 6 (8.45%) Microsoft Certification
3 5 (7.04%) Degree
3 5 (7.04%) HND
4 4 (5.63%) SC Cleared
4 4 (5.63%) VMware Certified Professional (VCP)
5 3 (4.23%) MCP
5 3 (4.23%) MCSE
6 2 (2.82%) DV Cleared
6 2 (2.82%) MCITP
7 1 (1.41%) CCNA
7 1 (1.41%) Cisco Certification
Quality Assurance & Compliance
1 4 (5.63%) Data Quality
1 4 (5.63%) SLA
2 1 (1.41%) ISO/IEC 27001
2 1 (1.41%) PCI DSS
System Software
1 35 (49.30%) Active Directory
2 21 (29.58%) VMware Infrastructure
3 6 (8.45%) vSphere
4 4 (5.63%) Hyper-V
4 4 (5.63%) vCloud
4 4 (5.63%) Virtual Desktop
4 4 (5.63%) VMware ESX
5 3 (4.23%) Virtual Machines
5 3 (4.23%) Virtual Servers
6 2 (2.82%) Citrix Presentation Server
6 2 (2.82%) Microsoft Virtual Server
6 2 (2.82%) Terminal Server
6 2 (2.82%) Terminal Services
7 1 (1.41%) VMware ESXi
7 1 (1.41%) XenApp
7 1 (1.41%) XenDesktop
Systems Management
1 5 (7.04%) SCCM
2 4 (5.63%) SCOM
2 4 (5.63%) Systems Management Server (SMS)
3 2 (2.82%) Backup Exec
3 2 (2.82%) Microsoft Clustering
3 2 (2.82%) NetBackup
3 2 (2.82%) Norton AntiVirus
4 1 (1.41%) Nagios
4 1 (1.41%) WSUS
Vendors
1 28 (39.44%) Microsoft
2 21 (29.58%) VMware
3 9 (12.68%) Citrix
3 9 (12.68%) Oracle
4 7 (9.86%) Cisco
5 6 (8.45%) NetApp
6 4 (5.63%) HP
7 3 (4.23%) IBM
7 3 (4.23%) Sophos
8 2 (2.82%) Apple
8 2 (2.82%) arcserve
8 2 (2.82%) Dell
8 2 (2.82%) EMC
8 2 (2.82%) Hitachi
8 2 (2.82%) Intel Security
8 2 (2.82%) Remedy
8 2 (2.82%) Symantec
8 2 (2.82%) Talend
8 2 (2.82%) Veeam
9 1 (1.41%) SAP
Swindon, Wiltshire
Ds Smith Plc
Salary: From £45,000 to £50,000 per annum
Posted: 4 days ago
Clevedon, Somerset, Nailsea, Portishead,...
XIST4 Recruitment
Salary: £27-28,000 + Bens
Posted: 16 days ago
Clevedon, Somerset, Nailsea, Portishead,...
XIST4 Recruitment
Salary: £27-28,000 + Bens
Posted: 16 days ago
Bristol, Avon
Tria Recruitment
Salary: £18000 - £23000 per annum + Full Benefits
Posted: 6 days ago
Swindon, Wiltshire
IMEX Technical Services Ltd
Salary: From £25,000 to £30,000 per annum Optional 24/7 On-Call Rota
Posted: 18 days ago
Bath, Somerset, United Kingdom
XIST4 Recruitment
Salary: £28-33,000 + Bens
Posted: 26 days ago
Bristol
CPS Group Limited
Salary: £18000 - £25000 per annum + Excellent benefits
Posted: 9 days ago
Bristol, Avon
Southwest One
Salary: From £28,616 to £30,263 per annum plus Market Factor up to £3,000 pa
Posted: 21 days ago