The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 183 173 179
Rank change year-on-year
-10 +6
Permanent jobs requiring a Technical Support 53 61 41
As % of all permanent IT jobs located in the South West 0.91% 1.00% 0.77%
As % of the Job Titles category 0.95% 1.05% 0.80%
Number of salaries quoted 42 58 33
Average salary £32,500 £28,000 £35,000
Average salary % change year-on-year
+16.07% -20.00%
90% offered a salary of more than £24,500 £22,000 £22,500
10% offered a salary of more than £42,250 £48,250 £45,000
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5586 5820 5141
As % of all permanent IT jobs located in the South West 95.72% 95.54% 96.29%
Number of salaries quoted 4687 4858 4538
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 28 May 2015.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +1 15 £32,500 +10.16% 3
Gloucestershire +8 14 £37,500 +66.66% 2
Somerset +18 9 £25,000 -7.40% 1
Wiltshire -7 9 £30,500 +15.09% 1
Dorset +8 3 £32,500 -39.53% 1
Devon -16 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 28 May 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 42 (48.28%) Windows
2 30 (34.48%) Microsoft
3 26 (29.89%) Active Directory
4 23 (26.44%) SQL
5 20 (22.99%) Service Delivery
5 20 (22.99%) Windows Server 2003
6 19 (21.84%) Windows Server 2008
7 18 (20.69%) VMware
7 18 (20.69%) ITIL
8 15 (17.24%) VMware Infrastructure
8 15 (17.24%) Linux
8 15 (17.24%) Java
8 15 (17.24%) Oracle
9 14 (16.09%) XML
10 13 (14.94%) MS Office
10 13 (14.94%) SQL Server
10 13 (14.94%) Service Management
11 12 (13.79%) Windows XP
12 11 (12.64%) Firewall
13 10 (11.49%) Telecoms
13 10 (11.49%) SAN
13 10 (11.49%) SLA
14 9 (10.34%) Windows 7
14 9 (10.34%) MS Excel
14 9 (10.34%) HTML
14 9 (10.34%) JavaScript
14 9 (10.34%) Internet
14 9 (10.34%) Microsoft Certification
14 9 (10.34%) Finance
15 8 (9.20%) MS Exchange

Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 28 May 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.20%) MS Exchange
2 6 (6.90%) WebLogic
2 6 (6.90%) IIS
2 6 (6.90%) JBoss
3 5 (5.75%) WebSphere
3 5 (5.75%) Joomla!
3 5 (5.75%) Tomcat
4 4 (4.60%) Exchange Server 2007
5 3 (3.45%) Exchange Server 2010
6 2 (2.30%) IBM Notes
6 2 (2.30%) Exchange Server 2013
7 1 (1.15%) Exchange Server 2003
7 1 (1.15%) GlassFish
7 1 (1.15%) Apache
Applications
1 13 (14.94%) MS Office
2 9 (10.34%) MS Excel
3 1 (1.15%) MS PowerPoint
3 1 (1.15%) MS Visio
Business Applications
1 2 (2.30%) ResourceLink
2 1 (1.15%) SAP Oil and Gas
2 1 (1.15%) Sage 1000
Cloud Services
1 4 (4.60%) SaaS
2 2 (2.30%) Office 365
2 2 (2.30%) IaaS
Communications & Networking
1 11 (12.64%) Firewall
2 10 (11.49%) SAN
3 9 (10.34%) Internet
4 8 (9.20%) TCP/IP
5 7 (8.05%) VPN
6 5 (5.75%) LTE
6 5 (5.75%) GPRS
6 5 (5.75%) GSM
6 5 (5.75%) PSTN
6 5 (5.75%) VoIP
6 5 (5.75%) SS7
6 5 (5.75%) 3G
7 3 (3.45%) DNS
7 3 (3.45%) MPLS
8 2 (2.30%) Wireless
8 2 (2.30%) LAN
8 2 (2.30%) LDAP
8 2 (2.30%) WAN
8 2 (2.30%) SMTP
8 2 (2.30%) DHCP
Database & Business Intelligence
1 13 (14.94%) SQL Server
2 8 (9.20%) SQL Server 2008
2 8 (9.20%) SQL Server 2005
3 5 (5.75%) Oracle Database
3 5 (5.75%) MS Access
4 3 (3.45%) Relational Database
5 1 (1.15%) SQL Server Integration Services
5 1 (1.15%) SQL Server Reporting Services
Development Applications
1 6 (6.90%) Oracle Forms
1 6 (6.90%) Jenkins
1 6 (6.90%) Subversion
1 6 (6.90%) Maven
2 1 (1.15%) PROIV
General
1 10 (11.49%) Telecoms
2 9 (10.34%) Finance
3 5 (5.75%) Manufacturing
4 2 (2.30%) German Language
5 1 (1.15%) Marketing
5 1 (1.15%) Banking
5 1 (1.15%) Retail
5 1 (1.15%) Electronics
5 1 (1.15%) Advertising
Libraries, Frameworks & Software Standards
1 14 (16.09%) XML
2 9 (10.34%) HTML
3 7 (8.05%) J2EE
4 6 (6.90%) JSP
5 5 (5.75%) Ajax
6 3 (3.45%) Spring
6 3 (3.45%) Struts
6 3 (3.45%) Web Services
7 2 (2.30%) ASP.NET
7 2 (2.30%) CSS
7 2 (2.30%) .NET
7 2 (2.30%) ASP.NET MVC 4
7 2 (2.30%) ASP.NET MVC
Miscellaneous
1 8 (9.20%) Statistics
2 5 (5.75%) Analytical Skills
3 4 (4.60%) AS400
4 3 (3.45%) Computer Science
4 3 (3.45%) iSeries
4 3 (3.45%) Client/Server
5 2 (2.30%) Clustering
5 2 (2.30%) Data Centre
6 1 (1.15%) Video Conferencing
6 1 (1.15%) EqualLogic
6 1 (1.15%) LPAR
6 1 (1.15%) Management Information System
6 1 (1.15%) DTV
Operating Systems
1 42 (48.28%) Windows
2 20 (22.99%) Windows Server 2003
3 19 (21.84%) Windows Server 2008
4 15 (17.24%) Linux
5 12 (13.79%) Windows XP
6 9 (10.34%) Windows 7
7 7 (8.05%) UNIX
8 5 (5.75%) Windows Server 2012
8 5 (5.75%) Windows 2000 Server
9 4 (4.60%) Windows 8
10 1 (1.15%) Windows Vista
10 1 (1.15%) Windows 2000
Processes & Methodologies
1 20 (22.99%) Service Delivery
2 18 (20.69%) ITIL
3 13 (14.94%) Service Management
4 6 (6.90%) Release Management
5 5 (5.75%) Agile Software Development
6 4 (4.60%) CAD
6 4 (4.60%) Project Management
7 3 (3.45%) Software Testing
7 3 (3.45%) Incident Management
7 3 (3.45%) Technical Architecture
7 3 (3.45%) Software Engineering
7 3 (3.45%) SDLC
7 3 (3.45%) Mentoring
7 3 (3.45%) High Availability
8 2 (2.30%) Configuration Management
8 2 (2.30%) ITSM
8 2 (2.30%) MVC
8 2 (2.30%) PRINCE2
8 2 (2.30%) ERP
8 2 (2.30%) CRM
Programming Languages
1 23 (26.44%) SQL
2 15 (17.24%) Java
3 9 (10.34%) JavaScript
4 7 (8.05%) PowerShell
4 7 (8.05%) PHP
5 5 (5.75%) VBA
5 5 (5.75%) Delphi
5 5 (5.75%) Pascal
6 4 (4.60%) C#
7 1 (1.15%) T-SQL
7 1 (1.15%) PL/SQL
Qualifications
1 9 (10.34%) Microsoft Certification
2 6 (6.90%) Degree
3 5 (5.75%) SC Cleared
3 5 (5.75%) Security Cleared
3 5 (5.75%) MCSE
3 5 (5.75%) MCSA
4 4 (4.60%) HNC
5 2 (2.30%) Cisco Certification
5 2 (2.30%) MCP
5 2 (2.30%) CCNA
6 1 (1.15%) VMware Certified Professional (VCP)
6 1 (1.15%) ITIL Certification
Quality Assurance & Compliance
1 10 (11.49%) SLA
2 2 (2.30%) PCI DSS
System Software
1 26 (29.89%) Active Directory
2 15 (17.24%) VMware Infrastructure
3 6 (6.90%) Hyper-V
4 5 (5.75%) VMware ESX
5 1 (1.15%) XenDesktop
Systems Management
1 3 (3.45%) SCCM
2 2 (2.30%) MOM
2 2 (2.30%) Systems Management Server (SMS)
3 1 (1.15%) WSUS
Vendors
1 30 (34.48%) Microsoft
2 18 (20.69%) VMware
3 15 (17.24%) Oracle
4 7 (8.05%) Citrix
5 6 (6.90%) HP
5 6 (6.90%) Dell
5 6 (6.90%) Business Objects
6 5 (5.75%) Compuware
6 5 (5.75%) IBM
6 5 (5.75%) BancTec
6 5 (5.75%) EMC
7 4 (4.60%) Cisco
8 2 (2.30%) McAfee
8 2 (2.30%) Symantec
8 2 (2.30%) Lotus
8 2 (2.30%) Adobe
9 1 (1.15%) SAP
9 1 (1.15%) Red Hat
9 1 (1.15%) Sage
Bath
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 5 hours ago
Gloucestershire
People Source Consulting
Salary: £30000 - £32000 per annum + benefits
Posted: 19 hours ago
Bristol, Avon
Sanderson
Salary: £20000 - £30000 per annum + Benefits
Posted: Yesterday
Calne
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 4 days ago
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 6 days ago
Bristol, Avon
EE
Salary: £17000 per annum + benefits
Posted: 16 days ago