The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 187 160 164
Rank change year-on-year
-27 +4
Permanent jobs requiring a Technical Support 41 60 66
As % of all permanent IT jobs located in the South West 0.69% 1.08% 1.16%
As % of the Job Titles category 0.72% 1.13% 1.20%
Number of salaries quoted 39 59 62
Average salary £30,000 £29,000 £27,500
Average salary % change year-on-year
+3.44% +5.45%
90% offered a salary of more than £21,500 £21,000 £24,000
10% offered a salary of more than £40,000 £39,500 £42,000
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5729 5287 5497
As % of all permanent IT jobs located in the South West 95.95% 95.48% 96.42%
Number of salaries quoted 4881 4476 4897
Average salary £37,500 £35,500 £36,000
Average salary % change year-on-year
+5.63% -1.38%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 26 January 2015.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +6 14 £30,000 -11.76% 2
Gloucestershire 0 10 £30,000 -7.69%
Somerset +1 5 £40,000 +53.84% 1
Dorset -19 5 £21,500 -47.87%
Bristol -27 4 £32,500 +18.18% 1
Cornwall - 2 £22,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 26 January 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 80 (67.80%) Windows
2 40 (33.90%) Windows Server 2008
3 37 (31.36%) MS Exchange
4 36 (30.51%) Windows Server 2003
5 33 (27.97%) Firewall
6 31 (26.27%) SQL
7 27 (22.88%) MS Excel
7 27 (22.88%) TCP/IP
7 27 (22.88%) Microsoft
7 27 (22.88%) Active Directory
8 25 (21.19%) SQL Server
9 24 (20.34%) Windows Server 2012
10 23 (19.49%) Degree
11 21 (17.80%) HTML
11 21 (17.80%) LAN
11 21 (17.80%) WAN
12 20 (16.95%) Java
12 20 (16.95%) Microsoft Certification
12 20 (16.95%) Windows Vista
12 20 (16.95%) VMware
13 18 (15.25%) ITIL
13 18 (15.25%) Oracle
14 17 (14.41%) Finance
15 16 (13.56%) Linux
16 15 (12.71%) MS Office
16 15 (12.71%) Exchange Server 2010
17 14 (11.86%) Exchange Server 2013
17 14 (11.86%) Exchange Server 2007
17 14 (11.86%) MySQL
18 13 (11.02%) A+ Certification

Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 26 January 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (31.36%) MS Exchange
2 15 (12.71%) Exchange Server 2010
3 14 (11.86%) Exchange Server 2013
3 14 (11.86%) Exchange Server 2007
4 13 (11.02%) IIS
5 3 (2.54%) JBoss
5 3 (2.54%) Lotus Domino
5 3 (2.54%) Apache
5 3 (2.54%) Tomcat
5 3 (2.54%) SharePoint
6 1 (0.85%) IBM Notes
6 1 (0.85%) Oracle Workflow
6 1 (0.85%) Exchange Server 2003
6 1 (0.85%) Lync
6 1 (0.85%) WebLogic
Applications
1 27 (22.88%) MS Excel
2 15 (12.71%) MS Office
3 7 (5.93%) MS PowerPoint
4 6 (5.08%) Acrobat
4 6 (5.08%) Adobe Illustrator
4 6 (5.08%) InDesign
4 6 (5.08%) Photoshop
5 1 (0.85%) MS Visio
Business Applications
1 3 (2.54%) Oracle EBS
2 2 (1.69%) Oracle ERP
2 2 (1.69%) Oracle EBS R12
2 2 (1.69%) ResourceLink
3 1 (0.85%) Oracle General Ledger
3 1 (0.85%) Oracle iProcurement
3 1 (0.85%) Oracle Payables
3 1 (0.85%) Oracle Cash Management
3 1 (0.85%) Oracle Assets
3 1 (0.85%) Oracle Internet Expenses
3 1 (0.85%) Summit
3 1 (0.85%) Oracle Financials
3 1 (0.85%) Agresso
Cloud Services
1 2 (1.69%) SaaS
2 1 (0.85%) Office 365
Communications & Networking
1 33 (27.97%) Firewall
2 27 (22.88%) TCP/IP
3 21 (17.80%) LAN
3 21 (17.80%) WAN
4 13 (11.02%) ADSL
5 10 (8.47%) VPN
6 8 (6.78%) DNS
6 8 (6.78%) PBX
6 8 (6.78%) DHCP
6 8 (6.78%) Asterisk PBX
7 6 (5.08%) Intranet
8 4 (3.39%) FTP
8 4 (3.39%) HTTP
8 4 (3.39%) SMTP
8 4 (3.39%) VoIP
8 4 (3.39%) Broadband
8 4 (3.39%) Softphone
9 2 (1.69%) IMAP
9 2 (1.69%) Wireshark
9 2 (1.69%) HTTPS
Database & Business Intelligence
1 25 (21.19%) SQL Server
2 14 (11.86%) MySQL
3 2 (1.69%) Relational Database
3 2 (1.69%) Oracle BI EE
3 2 (1.69%) Oracle Reports
4 1 (0.85%) Oracle Discoverer
4 1 (0.85%) SQL Server 2005
4 1 (0.85%) Oracle Database 11g
4 1 (0.85%) Oracle Database
Development Applications
1 6 (5.08%) Dreamweaver
2 1 (0.85%) JDeveloper
2 1 (0.85%) InstallShield
2 1 (0.85%) NetBeans
2 1 (0.85%) Subversion
2 1 (0.85%) Maven
2 1 (0.85%) Jenkins
2 1 (0.85%) Oracle Forms
2 1 (0.85%) Eclipse
General
1 17 (14.41%) Finance
2 6 (5.08%) Marketing
3 4 (3.39%) Mandarin Language
4 3 (2.54%) Advertising
5 2 (1.69%) Aerospace
5 2 (1.69%) Retail
5 2 (1.69%) Telecoms
5 2 (1.69%) German Language
6 1 (0.85%) General Ledger
6 1 (0.85%) French Language
6 1 (0.85%) Legal
6 1 (0.85%) Banking
Libraries, Frameworks & Software Standards
1 21 (17.80%) HTML
2 10 (8.47%) HTML5
3 8 (6.78%) CSS
3 8 (6.78%) XML
4 7 (5.93%) .NET
5 6 (5.08%) J2EE
6 4 (3.39%) ASP.NET
6 4 (3.39%) ASP.NET MVC 4
6 4 (3.39%) ASP.NET MVC
6 4 (3.39%) Spring
7 2 (1.69%) .NET Framework
7 2 (1.69%) JSP
8 1 (0.85%) XSLT
8 1 (0.85%) Middleware
8 1 (0.85%) Java EE
8 1 (0.85%) Oracle Fusion
Miscellaneous
1 13 (11.02%) Client/Server
2 9 (7.63%) Analytical Skills
3 6 (5.08%) Graphic Design
3 6 (5.08%) Mathematics
4 4 (3.39%) IVR
4 4 (3.39%) Statistics
5 3 (2.54%) Replication
6 2 (1.69%) Computer Science
7 1 (0.85%) Fat Client
7 1 (0.85%) Thin Client
7 1 (0.85%) Blackberry
7 1 (0.85%) GIS
Operating Systems
1 80 (67.80%) Windows
2 40 (33.90%) Windows Server 2008
3 36 (30.51%) Windows Server 2003
4 24 (20.34%) Windows Server 2012
5 20 (16.95%) Windows Vista
6 16 (13.56%) Linux
7 13 (11.02%) Windows XP
8 8 (6.78%) UNIX
9 6 (5.08%) Windows 2000 Server
10 4 (3.39%) Windows 7
11 2 (1.69%) Windows 8
11 2 (1.69%) Red Hat Enterprise Linux
11 2 (1.69%) AIX
Processes & Methodologies
1 18 (15.25%) ITIL
2 9 (7.63%) CRM
2 9 (7.63%) Service Management
3 8 (6.78%) Disaster Recovery
4 6 (5.08%) Risk Management
4 6 (5.08%) Configuration Management
4 6 (5.08%) Email Marketing
4 6 (5.08%) Technical Architecture
4 6 (5.08%) Data Protection
4 6 (5.08%) Change Control
5 5 (4.24%) Line Management
5 5 (4.24%) Migration
6 4 (3.39%) Data Analysis
6 4 (3.39%) Software Engineering
6 4 (3.39%) MVC
6 4 (3.39%) Service Delivery
7 3 (2.54%) Project Management
7 3 (2.54%) PRINCE2
7 3 (2.54%) User Acceptance Testing
8 2 (1.69%) Incident Management
Programming Languages
1 31 (26.27%) SQL
2 20 (16.95%) Java
3 10 (8.47%) JavaScript
4 7 (5.93%) C#
5 5 (4.24%) PL/SQL
6 4 (3.39%) PowerShell
7 3 (2.54%) Shell Script
8 2 (1.69%) Bash Shell
8 2 (1.69%) PHP
9 1 (0.85%) C++
9 1 (0.85%) VB
9 1 (0.85%) VB.NET
9 1 (0.85%) XQuery
9 1 (0.85%) C
Qualifications
1 23 (19.49%) Degree
2 20 (16.95%) Microsoft Certification
3 13 (11.02%) A+ Certification
3 13 (11.02%) MCSA
3 13 (11.02%) Network+ Certification
4 3 (2.54%) SC Cleared
4 3 (2.54%) Security Cleared
5 2 (1.69%) ITIL Certification
6 1 (0.85%) MCP
6 1 (0.85%) MCSE
Quality Assurance & Compliance
1 13 (11.02%) SLA
2 1 (0.85%) ISO 14001
2 1 (0.85%) ISO 9001
System Software
1 27 (22.88%) Active Directory
2 13 (11.02%) VMware Infrastructure
3 3 (2.54%) Hyper-V
4 2 (1.69%) XenApp
4 2 (1.69%) VMware ESX
4 2 (1.69%) VMware Workstation
Systems Management
1 3 (2.54%) SCCM
2 2 (1.69%) MOM
2 2 (1.69%) Systems Management Server (SMS)
2 2 (1.69%) Norton AntiVirus
Vendors
1 27 (22.88%) Microsoft
2 20 (16.95%) VMware
3 18 (15.25%) Oracle
4 6 (5.08%) Adobe
4 6 (5.08%) IBM
5 3 (2.54%) Red Hat
5 3 (2.54%) Citrix
6 2 (1.69%) Informatica
6 2 (1.69%) Siebel
6 2 (1.69%) Cisco
6 2 (1.69%) Apple
6 2 (1.69%) Symantec
7 1 (0.85%) McAfee
7 1 (0.85%) Sage
7 1 (0.85%) Ceridian
7 1 (0.85%) Business Objects
7 1 (0.85%) Pegasus
7 1 (0.85%) Lotus
Swindon, Wiltshire
Westek Recruitment
Salary: £24000 - £25000 per annum + Benefits Package
Posted: 3 days ago
Somerset
Tank Recruitment
Salary: £35000 - £50000 per annum + benefits
Posted: 6 days ago
Bristol, Avon
SDL Plc
Salary: From £0 to £0 per annum
Posted: 7 days ago