Technical Support Jobs in the South West

Technical Support
England > South West

The median Technical Support salary in the South West is £33,750 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 163 196 244
Rank change year-on-year +33 +48 -9
Permanent jobs requiring a Technical Support 126 86 68
As % of all permanent jobs advertised in the South West 1.38% 1.23% 0.86%
As % of the Job Titles category 1.43% 1.38% 0.89%
Number of salaries quoted 90 29 38
10th Percentile £21,000 £31,250 £19,200
25th Percentile £25,656 £35,000 £23,750
Median annual salary (50th Percentile) £33,750 £40,000 £26,500
Median % change year-on-year -15.63% +50.94% +1.92%
75th Percentile £40,000 £45,000 £36,906
90th Percentile £50,000 £53,750 £40,000
England median annual salary £33,500 £37,500 £31,500
% change year-on-year -10.67% +19.05% -2.67%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,793 6,253 7,654
% of permanent jobs with a recognized job title 96.13% 89.29% 96.47%
Number of salaries quoted 6,433 3,885 5,117
10th Percentile £28,000 £29,100 £29,500
25th Percentile £36,250 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,000
90th Percentile £77,500 £80,000 £77,500
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

Technical Support
Job Vacancy Trend in the South West

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Technical Support in the South West

Technical Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Technical Support in the South West.

Salary trend for Technical Support in the South West

Technical Support
Salary Histogram in the South West

Salary distribution for jobs citing Technical Support in the South West over the 6 months to 27 April 2024.

Salary histogram for Technical Support in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +29 51 £36,000 - 5
Wiltshire -17 27 £28,000 -30.00% 3
Devon 0 14 £22,000 -41.33% 1
Dorset -36 14 £21,000 -53.33% 4
Bristol +4 10 £34,000 +4.62% 6
Somerset +7 5 £24,000 -58.26% 4
Cornwall - 5 - -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 27 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Technical Support in the job title.

1 41 (32.54%) Customer Service
2 39 (30.95%) Problem-Solving
3 29 (23.02%) Social Skills
4 23 (18.25%) Microsoft
5 22 (17.46%) Telecoms
6 19 (15.08%) ITIL
7 18 (14.29%) B2B
8 16 (12.70%) Military
9 14 (11.11%) Finance
9 14 (11.11%) Microsoft Excel
9 14 (11.11%) Microsoft PowerPoint
9 14 (11.11%) Customer Experience
10 13 (10.32%) Salesforce
11 12 (9.52%) Degree
11 12 (9.52%) Continuous Improvement
12 11 (8.73%) Manufacturing
12 11 (8.73%) CRM
13 10 (7.94%) Linux
13 10 (7.94%) SQL
13 10 (7.94%) JIRA
13 10 (7.94%) Retail
14 9 (7.14%) Coaching
14 9 (7.14%) Commercial Awareness
14 9 (7.14%) Presentation Skills
14 9 (7.14%) Security Cleared
14 9 (7.14%) Java
14 9 (7.14%) Windows
15 8 (6.35%) HNC
15 8 (6.35%) HND
15 8 (6.35%) SQL Server

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.59%) Microsoft Exchange
1 2 (1.59%) SharePoint
Applications
1 14 (11.11%) Microsoft Excel
1 14 (11.11%) Microsoft PowerPoint
2 8 (6.35%) Microsoft Office
Business Applications
1 2 (1.59%) Oracle Receivables
Cloud Services
1 7 (5.56%) Microsoft 365
2 4 (3.17%) Azure
3 2 (1.59%) OneDrive
4 1 (0.79%) Azure Sentinel
4 1 (0.79%) Entra ID
4 1 (0.79%) Power Platform
Communications & Networking
1 8 (6.35%) SDH
2 7 (5.56%) LAN
2 7 (5.56%) Wireless
3 6 (4.76%) SAN
3 6 (4.76%) WAN
4 5 (3.97%) VSAT
5 4 (3.17%) Remote Desktop
6 3 (2.38%) DWDM
6 3 (2.38%) Ethernet
6 3 (2.38%) GPON
6 3 (2.38%) MPLS
7 2 (1.59%) Firewall
7 2 (1.59%) LTE
7 2 (1.59%) SNMP
Database & Business Intelligence
1 8 (6.35%) SQL Server
2 2 (1.59%) Crystal Reports
2 2 (1.59%) Oracle Reports
Development Applications
1 10 (7.94%) JIRA
General
1 29 (23.02%) Social Skills
2 22 (17.46%) Telecoms
3 16 (12.70%) Military
4 14 (11.11%) Finance
5 11 (8.73%) Manufacturing
6 10 (7.94%) Retail
7 9 (7.14%) Presentation Skills
8 8 (6.35%) Electronics
9 6 (4.76%) Analytical Skills
10 5 (3.97%) Banking
10 5 (3.97%) French Language
10 5 (3.97%) Portuguese Language
11 2 (1.59%) German Language
11 2 (1.59%) Swedish Language
12 1 (0.79%) Marketing
12 1 (0.79%) Organisational Skills
Miscellaneous
1 7 (5.56%) Fibre Optics
2 6 (4.76%) CCTV
3 5 (3.97%) Driving Licence
3 5 (3.97%) Management Information System
3 5 (3.97%) Self-Motivation
4 2 (1.59%) Augmented Reality
4 2 (1.59%) Virtual Reality
5 1 (0.79%) Onboarding
Operating Systems
1 10 (7.94%) Linux
2 9 (7.14%) Windows
3 7 (5.56%) Windows Server
4 2 (1.59%) Apple iOS
4 2 (1.59%) Solaris
4 2 (1.59%) Unix
4 2 (1.59%) Windows 10
5 1 (0.79%) Android
5 1 (0.79%) Mac OS
5 1 (0.79%) Windows 7
Processes & Methodologies
1 41 (32.54%) Customer Service
2 39 (30.95%) Problem-Solving
3 19 (15.08%) ITIL
4 18 (14.29%) B2B
5 14 (11.11%) Customer Experience
6 12 (9.52%) Continuous Improvement
7 11 (8.73%) CRM
8 9 (7.14%) Coaching
8 9 (7.14%) Commercial Awareness
9 8 (6.35%) Scenario Testing
10 7 (5.56%) Creative Problem-Solving
10 7 (5.56%) Fintech
10 7 (5.56%) Virtual Environments
11 6 (4.76%) Time Management
12 5 (3.97%) Case Management
12 5 (3.97%) ITSM
12 5 (3.97%) Service Catalogue
12 5 (3.97%) Service Management
13 4 (3.17%) B2B Sales
14 3 (2.38%) Biomedicine
Programming Languages
1 10 (7.94%) SQL
2 9 (7.14%) Java
3 8 (6.35%) Python
4 7 (5.56%) C#
5 5 (3.97%) JavaScript
5 5 (3.97%) PHP
6 1 (0.79%) PowerShell
Qualifications
1 12 (9.52%) Degree
2 9 (7.14%) Security Cleared
3 8 (6.35%) HNC
3 8 (6.35%) HND
4 2 (1.59%) SC Cleared
5 1 (0.79%) CCNA
5 1 (0.79%) Cisco Certification
5 1 (0.79%) DV Cleared
5 1 (0.79%) GCSC
5 1 (0.79%) JNCIA
Quality Assurance & Compliance
1 7 (5.56%) SLA
2 3 (2.38%) QA
System Software
1 7 (5.56%) Hyper-V
2 6 (4.76%) VMware Infrastructure
3 4 (3.17%) Active Directory
4 2 (1.59%) Virtual Servers
5 1 (0.79%) Virtual Desktop
Systems Management
1 2 (1.59%) Microsoft Intune
2 1 (0.79%) Jamf Pro
2 1 (0.79%) SCCM
Vendors
1 23 (18.25%) Microsoft
2 13 (10.32%) Salesforce
3 6 (4.76%) VMware
4 5 (3.97%) ServiceNow
5 4 (3.17%) Oracle
6 2 (1.59%) AppDynamics
7 1 (0.79%) Apple