The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 173 172 172
Rank change year-on-year
-1 0
Permanent jobs requiring a Technical Support 62 50 45
As % of all permanent IT jobs located in the South West 1.02% 0.86% 0.84%
As % of the Job Titles category 1.06% 0.91% 0.87%
Number of salaries quoted 51 48 38
Average salary £32,500 £31,000 £31,250
Average salary % change year-on-year
+4.83% -0.80%
90% offered a salary of more than £22,500 £21,000 £23,200
10% offered a salary of more than £42,500 £43,250 £45,000
UK excluding London average salary £30,000 £28,500 £30,250
% change year-on-year
+5.26% -5.78%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5835 5519 5194
As % of all permanent IT jobs located in the South West 95.97% 95.30% 96.63%
Number of salaries quoted 4801 4622 4566
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,500 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 4 May 2015.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +4 18 £32,500 -7.14% 2
Somerset +21 13 £32,500 -18.75% 1
Wiltshire 0 13 £26,000 -1.88% 1
Gloucestershire -10 11 £37,500 +78.57% 2
Dorset - 4 £36,250 - 1
Devon -15 2 £22,500 -42.30%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 4 May 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 53 (52.48%) Windows
2 39 (38.61%) Microsoft
3 30 (29.70%) Active Directory
4 29 (28.71%) Windows Server 2008
5 26 (25.74%) Windows Server 2003
6 21 (20.79%) ITIL
6 21 (20.79%) Java
7 20 (19.80%) SQL
8 19 (18.81%) Service Delivery
8 19 (18.81%) VMware
9 18 (17.82%) Firewall
9 18 (17.82%) MS Office
9 18 (17.82%) MS Excel
10 17 (16.83%) Service Management
11 16 (15.84%) Finance
12 15 (14.85%) Oracle
12 15 (14.85%) VMware Infrastructure
13 14 (13.86%) SQL Server
13 14 (13.86%) Linux
13 14 (13.86%) Windows XP
13 14 (13.86%) Microsoft Certification
14 13 (12.87%) XML
14 13 (12.87%) HTML
15 12 (11.88%) VPN
16 11 (10.89%) TCP/IP
16 11 (10.89%) SLA
16 11 (10.89%) JavaScript
17 10 (9.90%) IIS
17 10 (9.90%) MS Exchange
17 10 (9.90%) Windows 2000 Server

Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 4 May 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.90%) IIS
1 10 (9.90%) MS Exchange
2 6 (5.94%) WebLogic
2 6 (5.94%) JBoss
3 5 (4.95%) Joomla!
3 5 (4.95%) WebSphere
3 5 (4.95%) Tomcat
4 3 (2.97%) Exchange Server 2007
4 3 (2.97%) Exchange Server 2013
5 2 (1.98%) IBM Notes
5 2 (1.98%) SharePoint
5 2 (1.98%) Exchange Server 2010
6 1 (0.99%) GlassFish
6 1 (0.99%) Exchange Server 2003
6 1 (0.99%) Apache
Applications
1 18 (17.82%) MS Office
1 18 (17.82%) MS Excel
2 5 (4.95%) MS PowerPoint
3 2 (1.98%) Acrobat
3 2 (1.98%) Photoshop
3 2 (1.98%) Adobe Illustrator
3 2 (1.98%) InDesign
4 1 (0.99%) MS Visio
Business Applications
1 2 (1.98%) ResourceLink
2 1 (0.99%) Sage 1000
2 1 (0.99%) SAP Oil and Gas
Cloud Services
1 4 (3.96%) SaaS
2 2 (1.98%) IaaS
2 2 (1.98%) Office 365
Communications & Networking
1 18 (17.82%) Firewall
2 12 (11.88%) VPN
3 11 (10.89%) TCP/IP
4 9 (8.91%) Internet
5 8 (7.92%) SAN
6 6 (5.94%) VoIP
7 4 (3.96%) SS7
7 4 (3.96%) 3G
7 4 (3.96%) PSTN
7 4 (3.96%) GPRS
7 4 (3.96%) GSM
7 4 (3.96%) LTE
8 3 (2.97%) LAN
8 3 (2.97%) WAN
8 3 (2.97%) DNS
8 3 (2.97%) MPLS
9 2 (1.98%) Intranet
9 2 (1.98%) Wireless
9 2 (1.98%) HTTP
9 2 (1.98%) SMTP
Database & Business Intelligence
1 14 (13.86%) SQL Server
2 6 (5.94%) SQL Server 2005
2 6 (5.94%) SQL Server 2008
3 5 (4.95%) MS Access
4 4 (3.96%) Oracle Database
5 2 (1.98%) MySQL
5 2 (1.98%) Relational Database
Development Applications
1 6 (5.94%) Oracle Forms
1 6 (5.94%) Subversion
1 6 (5.94%) Maven
1 6 (5.94%) Jenkins
2 2 (1.98%) Dreamweaver
3 1 (0.99%) PROIV
General
1 16 (15.84%) Finance
2 9 (8.91%) Telecoms
3 5 (4.95%) Manufacturing
4 3 (2.97%) Marketing
5 2 (1.98%) German Language
6 1 (0.99%) Banking
6 1 (0.99%) Retail
6 1 (0.99%) Electronics
6 1 (0.99%) Advertising
6 1 (0.99%) Aerospace
Libraries, Frameworks & Software Standards
1 13 (12.87%) XML
1 13 (12.87%) HTML
2 7 (6.93%) J2EE
3 6 (5.94%) .NET
3 6 (5.94%) JSP
4 5 (4.95%) Ajax
5 4 (3.96%) ASP.NET
5 4 (3.96%) CSS
5 4 (3.96%) ASP.NET MVC 4
5 4 (3.96%) ASP.NET MVC
6 3 (2.97%) Spring
6 3 (2.97%) Struts
6 3 (2.97%) Web Services
7 2 (1.98%) HTML5
8 1 (0.99%) .NET Framework
Miscellaneous
1 9 (8.91%) Statistics
2 8 (7.92%) Client/Server
3 5 (4.95%) Analytical Skills
4 3 (2.97%) iSeries
4 3 (2.97%) Computer Science
4 3 (2.97%) AS400
5 2 (1.98%) Clustering
5 2 (1.98%) Graphic Design
6 1 (0.99%) Mathematics
6 1 (0.99%) Video Conferencing
6 1 (0.99%) EqualLogic
6 1 (0.99%) Management Information System
6 1 (0.99%) DTV
Operating Systems
1 53 (52.48%) Windows
2 29 (28.71%) Windows Server 2008
3 26 (25.74%) Windows Server 2003
4 14 (13.86%) Linux
4 14 (13.86%) Windows XP
5 10 (9.90%) Windows 2000 Server
6 7 (6.93%) Windows 7
6 7 (6.93%) UNIX
7 6 (5.94%) Windows Server 2012
7 6 (5.94%) Windows Vista
8 4 (3.96%) Windows 8
9 1 (0.99%) Windows 2000
Processes & Methodologies
1 21 (20.79%) ITIL
2 19 (18.81%) Service Delivery
3 17 (16.83%) Service Management
4 8 (7.92%) Technical Architecture
5 7 (6.93%) Configuration Management
6 6 (5.94%) Data Protection
6 6 (5.94%) Release Management
7 5 (4.95%) Software Engineering
8 4 (3.96%) CAD
8 4 (3.96%) MVC
8 4 (3.96%) Risk Management
8 4 (3.96%) Migration
8 4 (3.96%) CRM
8 4 (3.96%) Agile Software Development
8 4 (3.96%) Data Analysis
8 4 (3.96%) Change Control
9 3 (2.97%) Problem Management
9 3 (2.97%) High Availability
9 3 (2.97%) Mentoring
9 3 (2.97%) Incident Management
Programming Languages
1 21 (20.79%) Java
2 20 (19.80%) SQL
3 11 (10.89%) JavaScript
4 9 (8.91%) PowerShell
5 7 (6.93%) PHP
6 6 (5.94%) C#
7 5 (4.95%) Delphi
7 5 (4.95%) VBA
7 5 (4.95%) Pascal
8 1 (0.99%) C
8 1 (0.99%) VB
8 1 (0.99%) VB.NET
Qualifications
1 14 (13.86%) Microsoft Certification
2 9 (8.91%) Degree
3 6 (5.94%) MCSA
4 5 (4.95%) MCSE
5 4 (3.96%) HNC
6 3 (2.97%) SC Cleared
6 3 (2.97%) Security Cleared
7 2 (1.98%) ITIL Certification
7 2 (1.98%) CCNA
7 2 (1.98%) Cisco Certification
7 2 (1.98%) MCP
8 1 (0.99%) VMware Certified Professional (VCP)
8 1 (0.99%) Network+ Certification
8 1 (0.99%) A+ Certification
Quality Assurance & Compliance
1 11 (10.89%) SLA
2 2 (1.98%) PCI DSS
System Software
1 30 (29.70%) Active Directory
2 15 (14.85%) VMware Infrastructure
3 6 (5.94%) VMware ESX
4 5 (4.95%) Hyper-V
5 2 (1.98%) XenApp
6 1 (0.99%) XenDesktop
6 1 (0.99%) VMware Workstation
Systems Management
1 3 (2.97%) SCCM
2 2 (1.98%) MOM
2 2 (1.98%) Systems Management Server (SMS)
3 1 (0.99%) WSUS
3 1 (0.99%) Norton AntiVirus
Vendors
1 39 (38.61%) Microsoft
2 19 (18.81%) VMware
3 15 (14.85%) Oracle
4 9 (8.91%) Citrix
5 6 (5.94%) Business Objects
6 5 (4.95%) Cisco
6 5 (4.95%) IBM
6 5 (4.95%) BancTec
6 5 (4.95%) HP
6 5 (4.95%) Dell
6 5 (4.95%) Compuware
7 4 (3.96%) Adobe
7 4 (3.96%) EMC
8 3 (2.97%) Symantec
9 2 (1.98%) McAfee
9 2 (1.98%) Lotus
10 1 (0.99%) SAP
10 1 (0.99%) Red Hat
10 1 (0.99%) Sage
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 2 days ago
Stroud, Gloucestershire
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Salary: £25000 - £35000 per annum + Great Benefits
Posted: 2 days ago
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
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Salary: £20000 - £30000 per annum + Benefits
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Bristol
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Salary: £45000 - £55000 per annum + competitive
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Swindon
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