The statistics below represent IT jobs advertised across the South West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 194 203 167
Rank change year-on-year
+9 -36
Permanent jobs requiring a Technical Support 54 41 75
As % of all permanent IT jobs located in the South West 0.95% 0.70% 1.23%
As % of the Job Titles category 0.98% 0.72% 1.26%
Number of salaries quoted 49 36 63
Median salary £30,000 £25,750 £26,500
Median salary % change year-on-year
+16.50% -2.83%
90% offered a salary of more than £22,100 £21,500 £22,500
10% offered a salary of more than £35,000 £47,500 £37,500
UK excluding London median salary £29,750 £27,750 £30,000
% change year-on-year
+7.20% -7.50%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5496 5711 5935
As % of all permanent IT jobs located in the South West 96.59% 96.99% 97.04%
Number of salaries quoted 4653 4838 4971
Median salary £40,000 £38,000 £36,500
Median salary % change year-on-year
+5.26% +4.10%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 27 September 2016.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +7 20 £31,500 +16.66% 2
Somerset +5 13 £27,500 -5.98%
Wiltshire +5 13 £32,500 -31.57% 1
Dorset +10 5 £35,000 +40.00%
Gloucestershire -16 2 £27,500 +14.58%
Devon +1 1 £24,500 +46.26% 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 27 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 51 (61.45%) Windows
2 38 (45.78%) Active Directory
3 36 (43.37%) Windows Server
4 32 (38.55%) SQL
5 28 (33.73%) Microsoft
6 18 (21.69%) VMware
6 18 (21.69%) MS Exchange
6 18 (21.69%) DNS
7 17 (20.48%) MS Excel
8 16 (19.28%) Linux
9 14 (16.87%) Unix
10 13 (15.66%) MCP
10 13 (15.66%) VMware Infrastructure
11 11 (13.25%) IIS
12 10 (12.05%) SQL Server
12 10 (12.05%) Security Cleared
13 9 (10.84%) VMware Certified Professional (VCP)
13 9 (10.84%) Windows Server 2012
13 9 (10.84%) DHCP
14 8 (9.64%) LAN
14 8 (9.64%) MS Office
14 8 (9.64%) ITIL
14 8 (9.64%) Service Delivery
14 8 (9.64%) PowerShell
15 7 (8.43%) SC Cleared
15 7 (8.43%) Windows 7
15 7 (8.43%) Windows 8
15 7 (8.43%) Driving Licence
15 7 (8.43%) .NET
15 7 (8.43%) WAN

Technical Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (21.69%) MS Exchange
2 11 (13.25%) IIS
3 4 (4.82%) Alfresco
3 4 (4.82%) Apache
3 4 (4.82%) JBoss
3 4 (4.82%) Joomla!
3 4 (4.82%) WebLogic
3 4 (4.82%) WebSphere
4 3 (3.61%) Blackberry Enterprise Server
4 3 (3.61%) Exchange Server 2000
4 3 (3.61%) Exchange Server 2003
4 3 (3.61%) Exchange Server 2007
5 2 (2.41%) Exchange Server 2013
Applications
1 17 (20.48%) MS Excel
2 8 (9.64%) MS Office
3 4 (4.82%) MS Visio
4 1 (1.20%) MS PowerPoint
Business Applications
1 2 (2.41%) Payment Gateway
Cloud Services
1 6 (7.23%) Amazon AWS
1 6 (7.23%) Microsoft Azure
2 4 (4.82%) GitHub
2 4 (4.82%) Office 365
3 3 (3.61%) Cloud Computing
4 1 (1.20%) Dropbox
4 1 (1.20%) SaaS
Communications & Networking
1 18 (21.69%) DNS
2 9 (10.84%) DHCP
3 8 (9.64%) LAN
4 7 (8.43%) WAN
5 5 (6.02%) Firewall
5 5 (6.02%) VoIP
6 4 (4.82%) TCP/IP
7 3 (3.61%) SNMP
7 3 (3.61%) VLAN
7 3 (3.61%) Wireshark
8 1 (1.20%) PBX
8 1 (1.20%) Wireless
Database & Business Intelligence
1 10 (12.05%) SQL Server
2 5 (6.02%) MS Access
3 4 (4.82%) MongoDB
4 1 (1.20%) FileMaker
4 1 (1.20%) Ingres
4 1 (1.20%) Oracle Database
4 1 (1.20%) QlikView
4 1 (1.20%) RDBMS
4 1 (1.20%) Relational Database
4 1 (1.20%) SQL Server Reporting Services
Development Applications
1 4 (4.82%) Jenkins
1 4 (4.82%) Maven
1 4 (4.82%) Oracle Forms
1 4 (4.82%) Subversion
2 3 (3.61%) NCrunch
2 3 (3.61%) ReSharper
2 3 (3.61%) Visual Studio
3 1 (1.20%) PROIV
3 1 (1.20%) SQL Server Management Studio (SSMS)
General
1 5 (6.02%) Automotive
1 5 (6.02%) Telecoms
2 3 (3.61%) Retail
3 1 (1.20%) Advertising
3 1 (1.20%) Finance
3 1 (1.20%) Manufacturing
Libraries, Frameworks & Software Standards
1 7 (8.43%) .NET
2 5 (6.02%) Web Services
3 4 (4.82%) Ajax
3 4 (4.82%) AngularJS
3 4 (4.82%) Backbone.js
3 4 (4.82%) Dojo
3 4 (4.82%) Ember.js
3 4 (4.82%) Hibernate
3 4 (4.82%) HTML
3 4 (4.82%) JPA
3 4 (4.82%) JSP
3 4 (4.82%) React
3 4 (4.82%) SOAP
3 4 (4.82%) Spring
3 4 (4.82%) Spring MVC
3 4 (4.82%) Spring Web Flow
3 4 (4.82%) WSDL
3 4 (4.82%) XML
Miscellaneous
1 7 (8.43%) Driving Licence
2 4 (4.82%) Analytical Skills
2 4 (4.82%) Blackberry
3 3 (3.61%) Clustering
3 3 (3.61%) Social Network
4 1 (1.20%) User Experience
4 1 (1.20%) Virtual Team
Operating Systems
1 51 (61.45%) Windows
2 36 (43.37%) Windows Server
3 16 (19.28%) Linux
4 14 (16.87%) Unix
5 9 (10.84%) Windows Server 2012
6 7 (8.43%) Windows 7
6 7 (8.43%) Windows 8
7 6 (7.23%) Windows Server 2008
8 4 (4.82%) Android
8 4 (4.82%) Apple iOS
9 3 (3.61%) VMS
10 2 (2.41%) Mac OS X
10 2 (2.41%) Mac OS X Server
11 1 (1.20%) AIX
11 1 (1.20%) Solaris
11 1 (1.20%) Windows Server 2003
11 1 (1.20%) Windows Vista
11 1 (1.20%) Windows XP
Processes & Methodologies
1 8 (9.64%) ITIL
1 8 (9.64%) Service Delivery
2 6 (7.23%) Disaster Recovery
2 6 (7.23%) Email Migration
2 6 (7.23%) Migration
3 5 (6.02%) CRM
3 5 (6.02%) Logistics
4 4 (4.82%) Android Development
4 4 (4.82%) iOS Development
4 4 (4.82%) Mobile Development
4 4 (4.82%) MVC
4 4 (4.82%) Open Source
4 4 (4.82%) Release Management
4 4 (4.82%) Virtual Environments
5 3 (3.61%) Change Control
5 3 (3.61%) Change Management
5 3 (3.61%) Continuous Integration
5 3 (3.61%) Network Management
5 3 (3.61%) Project Management
5 3 (3.61%) Web Development
Programming Languages
1 32 (38.55%) SQL
2 8 (9.64%) PowerShell
3 5 (6.02%) C#
4 4 (4.82%) Delphi
4 4 (4.82%) Java
4 4 (4.82%) JavaScript
4 4 (4.82%) Pascal
4 4 (4.82%) PHP
4 4 (4.82%) VBA
5 3 (3.61%) C
5 3 (3.61%) VBScript
6 2 (2.41%) C++
7 1 (1.20%) T-SQL
Qualifications
1 13 (15.66%) MCP
2 10 (12.05%) Security Cleared
3 9 (10.84%) VMware Certified Professional (VCP)
4 7 (8.43%) SC Cleared
5 6 (7.23%) Microsoft Certification
6 5 (6.02%) CCNA
6 5 (6.02%) Cisco Certification
7 3 (3.61%) DV Cleared
7 3 (3.61%) MCSE
8 2 (2.41%) Degree
8 2 (2.41%) MCITP
9 1 (1.20%) MCTS
9 1 (1.20%) Network+ Certification
9 1 (1.20%) Server+ Certification
Quality Assurance & Compliance
1 7 (8.43%) SLA
2 2 (2.41%) QA
System Software
1 38 (45.78%) Active Directory
2 13 (15.66%) VMware Infrastructure
3 5 (6.02%) Hyper-V
3 5 (6.02%) Virtual Desktop
3 5 (6.02%) VMware ESX
4 3 (3.61%) Citrix Presentation Server
4 3 (3.61%) Microsoft Virtual Server
4 3 (3.61%) Terminal Services
4 3 (3.61%) Virtual Servers
4 3 (3.61%) vSphere
5 1 (1.20%) Virtual Machines
Systems Management
1 4 (4.82%) Nagios
2 3 (3.61%) Backup Exec
2 3 (3.61%) Microsoft Clustering
2 3 (3.61%) NetBackup
2 3 (3.61%) Norton AntiVirus
Vendors
1 28 (33.73%) Microsoft
2 18 (21.69%) VMware
3 6 (7.23%) IBM
3 6 (7.23%) Oracle
4 5 (6.02%) Sophos
5 3 (3.61%) arcserve
5 3 (3.61%) Citrix
5 3 (3.61%) Intel Security
5 3 (3.61%) NetApp
5 3 (3.61%) Remedy
5 3 (3.61%) Symantec
6 2 (2.41%) EMC
6 2 (2.41%) Hitachi
6 2 (2.41%) HP
7 1 (1.20%) Apple
7 1 (1.20%) Draytek
7 1 (1.20%) IFS
7 1 (1.20%) Synology
7 1 (1.20%) Veeam
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £62000.00 per annum + benefits
Posted: 1 hour ago
Bristol, Avon
Tria Recruitment
Salary: £30000 - £35000 per annum + benefits
Posted: 3 days ago
Penryn, Cornwall
Databasics Hospitality Systems Ltd (Hotel Perfect)
Salary: Negotiable according to experience
Posted: 27 days ago
Bristol
Hays Specialist Recruitment Ltd
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 14 days ago