The first table below looks at the demand for the Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 178 168 178
Rank change year-on-year
-10 +10
Permanent jobs requiring a Technical Support 47 52 38
As % of all permanent IT jobs located in the South West 0.81% 0.97% 0.67%
As % of the Job Titles category 0.85% 1.00% 0.71%
Number of salaries quoted 45 44 37
Average salary £30,000 £29,750 £26,500
Average salary % change year-on-year
+0.84% +12.26%
90% offered a salary of more than £19,700 £22,500 £21,000
10% offered a salary of more than £42,500 £45,000 £40,100
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
England

Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bristol +9 15 £32,000 +25.49% 1
Wiltshire -14 13 £26,000 -31.12% 4
Devon -7 6 £34,500 +16.94%
Gloucestershire +4 5 £20,000 -52.38%
Somerset -3 5 £40,000 +60.00% 1
Cornwall +6 2 £21,000 -44.00%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 50 (45.87%) Windows
2 42 (38.53%) Active Directory
3 39 (35.78%) SQL
4 33 (30.28%) Microsoft
5 29 (26.61%) Firewall
5 29 (26.61%) MS Excel
6 28 (25.69%) VMware
7 25 (22.94%) SQL Server
8 21 (19.27%) Degree
8 21 (19.27%) MS Exchange
9 17 (15.60%) TCP/IP
9 17 (15.60%) Citrix
9 17 (15.60%) Linux
9 17 (15.60%) Windows Server 2008
10 16 (14.68%) MySQL
10 16 (14.68%) Oracle
10 16 (14.68%) Cisco
11 14 (12.84%) Microsoft Certification
11 14 (12.84%) Apache
12 13 (11.93%) CRM
12 13 (11.93%) Finance
13 12 (11.01%) ITIL
13 12 (11.01%) SLA
14 11 (10.09%) LAN
14 11 (10.09%) Java
14 11 (10.09%) Windows Server 2003
14 11 (10.09%) Ubuntu
15 10 (9.17%) Document Management
15 10 (9.17%) Wiki
15 10 (9.17%) Zend

Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (19.27%) MS Exchange
2 14 (12.84%) Apache
3 7 (6.42%) IIS
3 7 (6.42%) Exchange Server 2010
4 3 (2.75%) IBM Notes
5 2 (1.83%) SharePoint
6 1 (0.92%) Oracle Workflow
6 1 (0.92%) SAS
6 1 (0.92%) Zimbra
6 1 (0.92%) WebSphere
Applications
1 29 (26.61%) MS Excel
2 8 (7.34%) MS Office
3 3 (2.75%) AutoCAD
Business Applications
1 3 (2.75%) Teamcenter
2 2 (1.83%) Remedy ITSM
2 2 (1.83%) HiPortfolio
3 1 (0.92%) Oracle EBS
3 1 (0.92%) Oracle ERP
3 1 (0.92%) Oracle Applications
3 1 (0.92%) Oracle EBS R12
3 1 (0.92%) Dynamics AX
Cloud Services
1 2 (1.83%) Office 365
2 1 (0.92%) SaaS
Communications & Networking
1 29 (26.61%) Firewall
2 17 (15.60%) TCP/IP
3 11 (10.09%) LAN
4 10 (9.17%) NetScaler
4 10 (9.17%) Wireless
4 10 (9.17%) SAN
5 9 (8.26%) WAN
5 9 (8.26%) DNS
6 7 (6.42%) LDAP
7 5 (4.59%) Internet
8 4 (3.67%) Network Security
8 4 (3.67%) NAS
9 3 (2.75%) VPN
10 2 (1.83%) SNMP
11 1 (0.92%) Wi-Fi
11 1 (0.92%) SSL
11 1 (0.92%) DHCP
11 1 (0.92%) VoIP
11 1 (0.92%) iSCSI
11 1 (0.92%) Fibre Channel
Database & Business Intelligence
1 25 (22.94%) SQL Server
2 16 (14.68%) MySQL
3 9 (8.26%) SQL Server 2005
4 5 (4.59%) SQL Server 2000
4 5 (4.59%) RDBMS
4 5 (4.59%) Relational Database
5 4 (3.67%) SQL Server 2008
6 3 (2.75%) Oracle Database 11g
6 3 (2.75%) Oracle Database
7 2 (1.83%) SQL Server 2012
7 2 (1.83%) Crystal Reports
8 1 (0.92%) PostgreSQL
8 1 (0.92%) DB2
8 1 (0.92%) Oracle Reports
8 1 (0.92%) BusinessObjects
8 1 (0.92%) Oracle BI EE
8 1 (0.92%) Oracle BI Publisher
8 1 (0.92%) SQL Server Reporting Services
Development Applications
1 1 (0.92%) Oracle Forms
General
1 13 (11.93%) Finance
2 7 (6.42%) Advertising
3 3 (2.75%) Electronics
3 3 (2.75%) German Language
3 3 (2.75%) Marketing
4 2 (1.83%) Billing
4 2 (1.83%) French Language
4 2 (1.83%) Italian Language
4 2 (1.83%) Spanish Language
4 2 (1.83%) Banking
4 2 (1.83%) Manufacturing
4 2 (1.83%) Financial Institution
5 1 (0.92%) Retail
Libraries, Frameworks & Software Standards
1 5 (4.59%) Web Services
2 4 (3.67%) XML
2 4 (3.67%) Middleware
3 3 (2.75%) Oracle Fusion
Miscellaneous
1 10 (9.17%) Wiki
2 5 (4.59%) Client/Server
3 3 (2.75%) Management Information System
4 2 (1.83%) Mathematics
5 1 (0.92%) EPoS
5 1 (0.92%) GIS
5 1 (0.92%) E-Learning
5 1 (0.92%) IVR
5 1 (0.92%) Enterprise Software
5 1 (0.92%) Computer Science
Operating Systems
1 50 (45.87%) Windows
2 17 (15.60%) Linux
2 17 (15.60%) Windows Server 2008
3 11 (10.09%) Windows Server 2003
3 11 (10.09%) Ubuntu
4 10 (9.17%) Windows XP
5 9 (8.26%) UNIX
6 6 (5.50%) Windows 7
6 6 (5.50%) Windows 2000 Server
7 3 (2.75%) Windows Server 2012
8 2 (1.83%) Mac OS X
9 1 (0.92%) Debian
9 1 (0.92%) Solaris
9 1 (0.92%) Mac OS
Processes & Methodologies
1 13 (11.93%) CRM
2 12 (11.01%) ITIL
3 10 (9.17%) Document Management
3 10 (9.17%) Capacity Planning
3 10 (9.17%) E-business
3 10 (9.17%) E-Commerce
4 6 (5.50%) Disaster Recovery
4 6 (5.50%) Project Management
5 5 (4.59%) Time Management
5 5 (4.59%) Performance Tuning
6 4 (3.67%) Service Delivery
7 3 (2.75%) CAD
7 3 (2.75%) Business Intelligence
7 3 (2.75%) OpenUP
8 2 (1.83%) Business Continuity
8 2 (1.83%) Logistics
8 2 (1.83%) Wealth Management
8 2 (1.83%) Incident Management
8 2 (1.83%) Market Research
8 2 (1.83%) Stakeholder Management
Programming Languages
1 39 (35.78%) SQL
2 11 (10.09%) Java
3 2 (1.83%) C
4 1 (0.92%) Perl
4 1 (0.92%) PL/SQL
4 1 (0.92%) VBScript
4 1 (0.92%) Python
4 1 (0.92%) Bash Shell
Qualifications
1 21 (19.27%) Degree
2 14 (12.84%) Microsoft Certification
3 10 (9.17%) MCP
3 10 (9.17%) CCNA
3 10 (9.17%) Cisco Certification
4 8 (7.34%) MCTS
5 5 (4.59%) HND
5 5 (4.59%) Security Cleared
6 4 (3.67%) MCITP
6 4 (3.67%) SC Cleared
6 4 (3.67%) Network+ Certification
7 2 (1.83%) ITIL Certification
7 2 (1.83%) Postgraduate
8 1 (0.92%) BC Cleared
Quality Assurance & Compliance
1 12 (11.01%) SLA
2 2 (1.83%) QA
System Software
1 42 (38.53%) Active Directory
2 10 (9.17%) VMware Infrastructure
3 9 (8.26%) Hyper-V
4 6 (5.50%) vSphere
5 2 (1.83%) VMware ESX
6 1 (0.92%) Samba
6 1 (0.92%) NFS
Systems Management
1 2 (1.83%) WMI
1 2 (1.83%) SCCM
1 2 (1.83%) Nagios
Vendors
1 33 (30.28%) Microsoft
2 28 (25.69%) VMware
3 17 (15.60%) Citrix
4 16 (14.68%) Oracle
4 16 (14.68%) Cisco
5 10 (9.17%) Zend
6 4 (3.67%) Siebel
7 3 (2.75%) Autodesk
7 3 (2.75%) Siemens
7 3 (2.75%) Lotus
8 2 (1.83%) ZyXEL
8 2 (1.83%) ServiceNow
8 2 (1.83%) Remedy
8 2 (1.83%) Apple
9 1 (0.92%) Symantec
9 1 (0.92%) Scalix
9 1 (0.92%) Business Objects
9 1 (0.92%) SAP
9 1 (0.92%) Sybase
9 1 (0.92%) Avaya
Wellington, Somerset
set2recruit
Salary: From £18,000 to £20,000 per annum
Posted: 3 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 4 days ago
Corsham, Wiltshire
Nationwide People Ltd
Salary: £60000 - £70000 Per Annum + Pension + Holiday
Posted: 6 days ago
Poole, Dorset
IT Executive Ltd
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Heelis, Kemble Drive, Swindon, Wiltshire.
The National Trust
Salary: Circa £28,000 pa
Posted: 13 days ago
Bristol, Avon
SDL Plc
Salary: Unspecified
Posted: 16 days ago
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £24,000 to £29,000 per annum Excellent Benefits
Posted: 21 days ago