The statistics below represent IT jobs advertised across the South West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / South West
Rank 205 217 208
Rank change year-on-year
+12 -9
Permanent jobs requiring a Technical Support 27 35 31
As % of all permanent IT jobs located in the South West 0.53% 0.60% 0.53%
As % of the Job Titles category 0.55% 0.62% 0.54%
Number of salaries quoted 26 25 28
Median salary £26,500 £25,000 £27,750
Median salary % change year-on-year
+6.00% -9.90%
90% offered a salary of more than £21,000 £21,900 £21,600
10% offered a salary of more than £35,000 £33,200 £42,500
UK excluding London median salary £27,000 £30,000 £32,000
% change year-on-year
-10.00% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4880 5635 5740
As % of all permanent IT jobs located in the South West 96.50% 97.17% 97.80%
Number of salaries quoted 4055 4694 4858
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £62,000 £55,000 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 22 February 2017.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +13 14 £27,500 -
Wiltshire +8 5 £35,000 +40.00%
Devon +1 4 £20,500 -15.46%
Dorset +27 2 £43,175 +100.81%
Somerset -8 2 £23,750 -6.60% 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 22 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 29 (46.77%) Windows
2 26 (41.94%) SQL
3 22 (35.48%) Linux
4 19 (30.65%) Active Directory
5 18 (29.03%) Microsoft
6 15 (24.19%) Unix
6 15 (24.19%) Oracle
6 15 (24.19%) Windows Server
7 13 (20.97%) SQL Server
8 12 (19.35%) Firewall
9 10 (16.13%) ITIL
9 10 (16.13%) JBoss
10 9 (14.52%) Apache
10 9 (14.52%) Web Services
10 9 (14.52%) VBA
10 9 (14.52%) Java
10 9 (14.52%) SLA
10 9 (14.52%) TCP/IP
10 9 (14.52%) Finance
10 9 (14.52%) PowerShell
11 8 (12.90%) Android
11 8 (12.90%) SC Cleared
11 8 (12.90%) Security Cleared
11 8 (12.90%) JPA
11 8 (12.90%) Spring Web Flow
11 8 (12.90%) Release Management
11 8 (12.90%) Alfresco
11 8 (12.90%) Open Source
11 8 (12.90%) MongoDB
11 8 (12.90%) Apple iOS

Technical Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.13%) JBoss
2 9 (14.52%) Apache
3 8 (12.90%) Alfresco
3 8 (12.90%) Exchange Server 2013
3 8 (12.90%) Joomla!
3 8 (12.90%) WebLogic
3 8 (12.90%) WebSphere
4 7 (11.29%) MS Exchange
5 1 (1.61%) GlassFish
5 1 (1.61%) IBM Domino
5 1 (1.61%) IBM Notes
5 1 (1.61%) Mule
5 1 (1.61%) Tomcat
Applications
1 6 (9.68%) MS Excel
2 2 (3.23%) MS Office
Business Applications
1 1 (1.61%) ResourceLink
Cloud Services
1 8 (12.90%) GitHub
2 3 (4.84%) Amazon AWS
2 3 (4.84%) Cloud Computing
2 3 (4.84%) Microsoft Azure
3 1 (1.61%) SaaS
Communications & Networking
1 12 (19.35%) Firewall
2 9 (14.52%) TCP/IP
3 5 (8.06%) DNS
3 5 (8.06%) LDAP
4 4 (6.45%) IPv4
4 4 (6.45%) IPv6
4 4 (6.45%) OSPF
4 4 (6.45%) RIP
4 4 (6.45%) SSL
5 2 (3.23%) Extranet
6 1 (1.61%) ADSL
6 1 (1.61%) LAN
6 1 (1.61%) Reverse Proxy
6 1 (1.61%) VoIP
6 1 (1.61%) WAN
6 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 13 (20.97%) SQL Server
2 8 (12.90%) MongoDB
2 8 (12.90%) MS Access
3 6 (9.68%) Oracle Database
4 1 (1.61%) Data Warehouse
4 1 (1.61%) QlikView
4 1 (1.61%) Relational Database
Development Applications
1 8 (12.90%) Jenkins
1 8 (12.90%) Maven
1 8 (12.90%) Oracle Forms
1 8 (12.90%) Subversion
2 5 (8.06%) PROIV
3 3 (4.84%) NCrunch
3 3 (4.84%) ReSharper
3 3 (4.84%) Visual Studio
4 1 (1.61%) Eclipse
General
1 9 (14.52%) Finance
2 1 (1.61%) Advertising
2 1 (1.61%) Banking
2 1 (1.61%) Local Government
Libraries, Frameworks & Software Standards
1 9 (14.52%) Web Services
2 8 (12.90%) Ajax
2 8 (12.90%) AngularJS
2 8 (12.90%) Backbone.js
2 8 (12.90%) Dojo
2 8 (12.90%) Ember.js
2 8 (12.90%) Hibernate
2 8 (12.90%) HTML
2 8 (12.90%) JPA
2 8 (12.90%) JSP
2 8 (12.90%) React
2 8 (12.90%) SOAP
2 8 (12.90%) Spring
2 8 (12.90%) Spring MVC
2 8 (12.90%) Spring Web Flow
2 8 (12.90%) WSDL
2 8 (12.90%) XML
3 4 (6.45%) .NET
4 3 (4.84%) COM
5 1 (1.61%) SAML
Miscellaneous
1 4 (6.45%) Driving Licence
1 4 (6.45%) Linux Command Line
2 3 (4.84%) Analytical Skills
2 3 (4.84%) Replication
2 3 (4.84%) Social Network
3 1 (1.61%) Clustering
3 1 (1.61%) Embedded Systems
3 1 (1.61%) PDA
3 1 (1.61%) Smartphone
Operating Systems
1 29 (46.77%) Windows
2 22 (35.48%) Linux
3 15 (24.19%) Unix
3 15 (24.19%) Windows Server
4 8 (12.90%) Android
4 8 (12.90%) Apple iOS
5 6 (9.68%) AIX
5 6 (9.68%) Windows Server 2012
6 5 (8.06%) Solaris
7 4 (6.45%) Mac OS X
8 2 (3.23%) Windows 7
9 1 (1.61%) Windows 10
9 1 (1.61%) Windows 8
Processes & Methodologies
1 10 (16.13%) ITIL
2 8 (12.90%) Android Development
2 8 (12.90%) High Availability
2 8 (12.90%) iOS Development
2 8 (12.90%) Mobile Development
2 8 (12.90%) MVC
2 8 (12.90%) Open Source
2 8 (12.90%) Release Management
2 8 (12.90%) Service Delivery
3 4 (6.45%) Analytics
4 3 (4.84%) Campaign Management
4 3 (4.84%) Continuous Improvement
4 3 (4.84%) Continuous Integration
4 3 (4.84%) Creative Problem-Solving
5 2 (3.23%) Conflict Management
5 2 (3.23%) Multi-Factor Authentication
5 2 (3.23%) Service Management
5 2 (3.23%) Two-Factor Authentication
6 1 (1.61%) Agile Software Development
6 1 (1.61%) Stakeholder Management
Programming Languages
1 26 (41.94%) SQL
2 9 (14.52%) Java
2 9 (14.52%) PowerShell
2 9 (14.52%) VBA
3 8 (12.90%) Delphi
3 8 (12.90%) JavaScript
3 8 (12.90%) Pascal
3 8 (12.90%) PHP
4 6 (9.68%) C#
5 5 (8.06%) C
6 4 (6.45%) C++
7 1 (1.61%) T-SQL
Qualifications
1 8 (12.90%) SC Cleared
1 8 (12.90%) Security Cleared
2 1 (1.61%) Degree
2 1 (1.61%) MCP
2 1 (1.61%) Microsoft Certification
Quality Assurance & Compliance
1 9 (14.52%) SLA
2 1 (1.61%) Data Quality
2 1 (1.61%) ISO/IEC 27001
System Software
1 19 (30.65%) Active Directory
2 5 (8.06%) VMware Infrastructure
3 2 (3.23%) Virtual Desktop
4 1 (1.61%) Hyper-V
Systems Management
1 8 (12.90%) Nagios
2 1 (1.61%) Ganglia
2 1 (1.61%) Netcool
2 1 (1.61%) WSUS
Vendors
1 18 (29.03%) Microsoft
2 15 (24.19%) Oracle
3 8 (12.90%) IBM
4 7 (11.29%) Sophos
5 5 (8.06%) VMware
6 1 (1.61%) AppDynamics
6 1 (1.61%) Cisco
6 1 (1.61%) Citrix
6 1 (1.61%) IFS
6 1 (1.61%) Informatica
6 1 (1.61%) Jaspersoft
6 1 (1.61%) Lotus
6 1 (1.61%) NetApp
6 1 (1.61%) ServiceNow
South West
Davanti Solutions
Salary: £22,000 per annum £4000 car allowance
Posted: 3 days ago
South West
Davanti Solutions
Salary: £22,000 per annum £4000 car allowance
Posted: 3 days ago
Taunton, Somerset
360 Resourcing
Salary: £24,000 to £28,000 DOE
Posted: 15 days ago