The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support
Rank 206 189 149
Rank change year-on-year
-17 -40
Permanent jobs requiring a Technical Support 34 36 71
As % of all permanent IT jobs located in the South West 0.57% 0.68% 1.31%
As % of the Job Titles category 0.59% 0.72% 1.36%
Number of salaries quoted 31 35 62
Average salary £30,000 £26,000 £29,500
Average salary % change year-on-year
+15.38% -11.86%
90% offered a salary of more than £22,500 £19,500 £24,000
10% offered a salary of more than £42,500 £39,000 £45,000
UK excluding London average salary £31,500 £29,000 £30,250
% change year-on-year
+8.62% -4.13%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5720 5031 5233
As % of all permanent IT jobs located in the South West 96.22% 95.56% 96.27%
Number of salaries quoted 4835 4276 4642
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,950 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 27 February 2015.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +11 13 £27,750 +11.00% 2
Bristol -20 8 £32,500 +18.18%
Somerset +9 7 £42,500 +63.46% 2
Dorset -26 4 £22,250 -11.00%
Gloucestershire -5 2 £30,000 +51.89%
Devon - 1 £22,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 72 (62.61%) Windows
2 35 (30.43%) Microsoft
3 33 (28.70%) Windows Server 2008
4 32 (27.83%) SQL
5 31 (26.96%) MS Exchange
5 31 (26.96%) Windows Server 2003
6 27 (23.48%) Firewall
6 27 (23.48%) MS Excel
7 25 (21.74%) ITIL
7 25 (21.74%) Active Directory
8 21 (18.26%) TCP/IP
8 21 (18.26%) Microsoft Certification
8 21 (18.26%) SQL Server
8 21 (18.26%) Degree
8 21 (18.26%) VMware
9 20 (17.39%) HTML
10 19 (16.52%) Java
11 18 (15.65%) Oracle
12 17 (14.78%) MS Office
13 16 (13.91%) Linux
13 16 (13.91%) Finance
13 16 (13.91%) Windows Server 2012
14 15 (13.04%) Windows Vista
14 15 (13.04%) Windows XP
14 15 (13.04%) Service Management
15 13 (11.30%) VPN
15 13 (11.30%) LAN
15 13 (11.30%) WAN
15 13 (11.30%) IIS
15 13 (11.30%) VMware Infrastructure

Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (26.96%) MS Exchange
2 13 (11.30%) IIS
3 10 (8.70%) Exchange Server 2010
4 9 (7.83%) Exchange Server 2013
4 9 (7.83%) Exchange Server 2007
5 6 (5.22%) JBoss
5 6 (5.22%) Tomcat
6 4 (3.48%) WebLogic
7 3 (2.61%) WebSphere
7 3 (2.61%) Joomla!
7 3 (2.61%) SharePoint
7 3 (2.61%) Lotus Domino
7 3 (2.61%) Apache
8 2 (1.74%) IBM Notes
9 1 (0.87%) Oracle Workflow
9 1 (0.87%) Exchange Server 2003
9 1 (0.87%) Lync
Applications
1 27 (23.48%) MS Excel
2 17 (14.78%) MS Office
3 7 (6.09%) MS PowerPoint
4 6 (5.22%) Acrobat
4 6 (5.22%) Adobe Illustrator
4 6 (5.22%) InDesign
4 6 (5.22%) Photoshop
5 1 (0.87%) MS Visio
Business Applications
1 2 (1.74%) Oracle EBS
1 2 (1.74%) Oracle ERP
2 1 (0.87%) Summit
2 1 (0.87%) ResourceLink
2 1 (0.87%) Sage 1000
2 1 (0.87%) Oracle EBS R12
Cloud Services
1 4 (3.48%) SaaS
2 3 (2.61%) Office 365
3 2 (1.74%) IaaS
Communications & Networking
1 27 (23.48%) Firewall
2 21 (18.26%) TCP/IP
3 13 (11.30%) VPN
3 13 (11.30%) LAN
3 13 (11.30%) WAN
4 8 (6.96%) DHCP
4 8 (6.96%) ADSL
4 8 (6.96%) DNS
5 7 (6.09%) PBX
5 7 (6.09%) Asterisk PBX
6 6 (5.22%) VoIP
6 6 (5.22%) Intranet
6 6 (5.22%) Internet
7 4 (3.48%) Broadband
7 4 (3.48%) FTP
7 4 (3.48%) HTTP
7 4 (3.48%) SMTP
7 4 (3.48%) Softphone
8 2 (1.74%) IMAP
8 2 (1.74%) Wireshark
Database & Business Intelligence
1 21 (18.26%) SQL Server
2 12 (10.43%) MySQL
3 3 (2.61%) MS Access
4 2 (1.74%) Relational Database
4 2 (1.74%) Oracle BI EE
5 1 (0.87%) Oracle Database
5 1 (0.87%) SQL Server 2005
5 1 (0.87%) Oracle Database 11g
5 1 (0.87%) Oracle Reports
Development Applications
1 6 (5.22%) Dreamweaver
2 4 (3.48%) Oracle Forms
2 4 (3.48%) Subversion
2 4 (3.48%) Maven
2 4 (3.48%) Jenkins
3 1 (0.87%) Eclipse
3 1 (0.87%) JDeveloper
3 1 (0.87%) InstallShield
3 1 (0.87%) NetBeans
General
1 16 (13.91%) Finance
2 6 (5.22%) Marketing
3 4 (3.48%) Mandarin Language
4 3 (2.61%) Telecoms
5 2 (1.74%) Retail
5 2 (1.74%) Aerospace
5 2 (1.74%) German Language
6 1 (0.87%) Legal
6 1 (0.87%) Advertising
6 1 (0.87%) Banking
6 1 (0.87%) French Language
Libraries, Frameworks & Software Standards
1 20 (17.39%) HTML
2 8 (6.96%) XML
3 7 (6.09%) .NET
4 6 (5.22%) HTML5
5 5 (4.35%) JSP
5 5 (4.35%) J2EE
6 4 (3.48%) ASP.NET
6 4 (3.48%) CSS
6 4 (3.48%) ASP.NET MVC 4
6 4 (3.48%) ASP.NET MVC
7 3 (2.61%) Ajax
8 2 (1.74%) .NET Framework
9 1 (0.87%) Oracle Fusion
9 1 (0.87%) Struts
9 1 (0.87%) Web Services
9 1 (0.87%) XSLT
9 1 (0.87%) Middleware
9 1 (0.87%) Spring
Miscellaneous
1 11 (9.57%) Client/Server
2 9 (7.83%) Analytical Skills
3 7 (6.09%) Statistics
4 6 (5.22%) Graphic Design
5 4 (3.48%) Mathematics
6 3 (2.61%) Computer Science
6 3 (2.61%) Replication
6 3 (2.61%) IVR
7 2 (1.74%) Clustering
8 1 (0.87%) Thin Client
8 1 (0.87%) Blackberry
8 1 (0.87%) Fat Client
Operating Systems
1 72 (62.61%) Windows
2 33 (28.70%) Windows Server 2008
3 31 (26.96%) Windows Server 2003
4 16 (13.91%) Windows Server 2012
4 16 (13.91%) Linux
5 15 (13.04%) Windows XP
5 15 (13.04%) Windows Vista
6 8 (6.96%) UNIX
7 6 (5.22%) Windows 2000 Server
8 5 (4.35%) Windows 7
9 4 (3.48%) Windows 8
10 1 (0.87%) Windows 2000
Processes & Methodologies
1 25 (21.74%) ITIL
2 15 (13.04%) Service Management
3 11 (9.57%) Service Delivery
4 9 (7.83%) CRM
5 7 (6.09%) Disaster Recovery
5 7 (6.09%) Technical Architecture
6 6 (5.22%) Email Marketing
6 6 (5.22%) Configuration Management
6 6 (5.22%) Risk Management
6 6 (5.22%) Data Protection
6 6 (5.22%) Change Control
7 5 (4.35%) Migration
8 4 (3.48%) Data Analysis
8 4 (3.48%) Software Engineering
8 4 (3.48%) MVC
8 4 (3.48%) Release Management
9 3 (2.61%) Incident Management
9 3 (2.61%) Project Management
9 3 (2.61%) PRINCE2
10 2 (1.74%) Business Intelligence
Programming Languages
1 32 (27.83%) SQL
2 19 (16.52%) Java
3 9 (7.83%) JavaScript
4 7 (6.09%) C#
4 7 (6.09%) PowerShell
5 5 (4.35%) PHP
6 3 (2.61%) Delphi
6 3 (2.61%) Pascal
6 3 (2.61%) VBA
7 1 (0.87%) XQuery
7 1 (0.87%) VB
7 1 (0.87%) VB.NET
7 1 (0.87%) Shell Script
7 1 (0.87%) C
7 1 (0.87%) C++
7 1 (0.87%) PL/SQL
Qualifications
1 21 (18.26%) Degree
1 21 (18.26%) Microsoft Certification
2 12 (10.43%) MCSA
3 8 (6.96%) A+ Certification
3 8 (6.96%) Network+ Certification
4 5 (4.35%) MCSE
5 3 (2.61%) SC Cleared
5 3 (2.61%) Security Cleared
5 3 (2.61%) VCP4
5 3 (2.61%) ITIL Certification
6 2 (1.74%) MCP
7 1 (0.87%) CCNA
7 1 (0.87%) Cisco Certification
Quality Assurance & Compliance
1 9 (7.83%) SLA
2 1 (0.87%) ISO 14001
2 1 (0.87%) ISO 9001
System Software
1 25 (21.74%) Active Directory
2 13 (11.30%) VMware Infrastructure
3 5 (4.35%) Hyper-V
4 2 (1.74%) XenApp
4 2 (1.74%) VMware ESX
4 2 (1.74%) VMware Workstation
Systems Management
1 4 (3.48%) SCCM
2 2 (1.74%) MOM
2 2 (1.74%) Systems Management Server (SMS)
2 2 (1.74%) Norton AntiVirus
3 1 (0.87%) WSUS
Vendors
1 35 (30.43%) Microsoft
2 21 (18.26%) VMware
3 18 (15.65%) Oracle
4 8 (6.96%) Adobe
5 6 (5.22%) IBM
5 6 (5.22%) Citrix
6 5 (4.35%) Cisco
7 4 (3.48%) Business Objects
7 4 (3.48%) Symantec
8 3 (2.61%) McAfee
8 3 (2.61%) BancTec
8 3 (2.61%) Compuware
9 2 (1.74%) Siebel
9 2 (1.74%) Apple
9 2 (1.74%) Informatica
9 2 (1.74%) Lotus
10 1 (0.87%) Red Hat
10 1 (0.87%) Sage
10 1 (0.87%) HP
Somerset
Tank Recruitment
Salary: £35000 - £50000 per annum + benefits
Posted: 6 days ago
Chippenham
The People Network
Salary: £25000 - £40000 per annum + Superb Benefits
Posted: 12 days ago
Swindon
Capita - ITIN
Salary: £40000 - £45000.00 per annum
Posted: 16 days ago