The statistics below represent IT jobs advertised across the South West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 200 228 174
Rank change year-on-year
+28 -54
Permanent jobs requiring a Technical Support 36 20 81
As % of all permanent IT jobs located in the South West 0.70% 0.34% 1.23%
As % of the Job Titles category 0.72% 0.35% 1.26%
Number of salaries quoted 35 18 71
Median salary £27,500 £26,500 £25,000
Median salary % change year-on-year
+3.77% +6.00%
90% offered a salary of more than £21,000 £23,853 £21,000
10% offered a salary of more than £34,000 £47,500 £35,000
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4980 5637 6405
As % of all permanent IT jobs located in the South West 97.21% 96.84% 97.28%
Number of salaries quoted 4196 4779 5348
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £60,000 £55,648 £58,750
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Technical Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South West region.

Technical Support Salary Trend in the South West

Technical Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support across the South West region over the 3 months to 3 December 2016.

Technical Support Salary Histogram in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +34 23 £30,000 +5.26% 2
Wiltshire +23 11 £23,750 -36.66% 1
Somerset 0 1 £30,000 +20.66% 1
Gloucestershire - 1 £26,000 - 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 3 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 50 (54.95%) Windows
2 39 (42.86%) Active Directory
3 38 (41.76%) Windows Server
4 31 (34.07%) SQL
5 30 (32.97%) Microsoft
6 20 (21.98%) MS Exchange
7 19 (20.88%) DNS
7 19 (20.88%) Linux
8 18 (19.78%) VMware
9 16 (17.58%) MS Excel
10 14 (15.38%) Unix
11 13 (14.29%) MCP
11 13 (14.29%) SQL Server
11 13 (14.29%) VMware Infrastructure
12 11 (12.09%) Firewall
13 10 (10.99%) SLA
14 9 (9.89%) Oracle
14 9 (9.89%) Security Cleared
14 9 (9.89%) Driving Licence
15 8 (8.79%) PowerShell
15 8 (8.79%) VMware Certified Professional (VCP)
15 8 (8.79%) ITIL
15 8 (8.79%) DHCP
15 8 (8.79%) Service Delivery
15 8 (8.79%) Sophos
16 7 (7.69%) Finance
16 7 (7.69%) WAN
16 7 (7.69%) LAN
16 7 (7.69%) IIS
16 7 (7.69%) SC Cleared

Technical Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (21.98%) MS Exchange
2 7 (7.69%) IIS
3 6 (6.59%) Apache
3 6 (6.59%) Exchange Server 2013
3 6 (6.59%) JBoss
4 5 (5.49%) Alfresco
4 5 (5.49%) Joomla!
4 5 (5.49%) WebLogic
4 5 (5.49%) WebSphere
5 2 (2.20%) Blackberry Enterprise Server
5 2 (2.20%) Exchange Server 2000
5 2 (2.20%) Exchange Server 2003
5 2 (2.20%) Exchange Server 2007
6 1 (1.10%) GlassFish
6 1 (1.10%) Mule
Applications
1 16 (17.58%) MS Excel
2 5 (5.49%) MS Office
3 4 (4.40%) MS Visio
4 1 (1.10%) MS PowerPoint
Business Applications
1 2 (2.20%) Payment Gateway
2 1 (1.10%) ResourceLink
Cloud Services
1 5 (5.49%) Amazon AWS
1 5 (5.49%) GitHub
1 5 (5.49%) Microsoft Azure
2 4 (4.40%) Office 365
3 3 (3.30%) Cloud Computing
4 1 (1.10%) Dropbox
Communications & Networking
1 19 (20.88%) DNS
2 11 (12.09%) Firewall
3 8 (8.79%) DHCP
4 7 (7.69%) LAN
4 7 (7.69%) WAN
5 6 (6.59%) TCP/IP
6 5 (5.49%) VoIP
7 3 (3.30%) VLAN
8 1 (1.10%) LDAP
8 1 (1.10%) PBX
8 1 (1.10%) Reverse Proxy
8 1 (1.10%) Wireless
Database & Business Intelligence
1 13 (14.29%) SQL Server
2 5 (5.49%) MongoDB
2 5 (5.49%) MS Access
3 3 (3.30%) Oracle Database
4 2 (2.20%) QlikView
5 1 (1.10%) FileMaker
Development Applications
1 5 (5.49%) Jenkins
1 5 (5.49%) Maven
1 5 (5.49%) Oracle Forms
1 5 (5.49%) Subversion
2 3 (3.30%) NCrunch
2 3 (3.30%) ReSharper
2 3 (3.30%) Visual Studio
3 2 (2.20%) PROIV
4 1 (1.10%) Eclipse
General
1 7 (7.69%) Finance
2 5 (5.49%) Automotive
3 4 (4.40%) Telecoms
4 2 (2.20%) Retail
5 1 (1.10%) Advertising
Libraries, Frameworks & Software Standards
1 6 (6.59%) Web Services
2 5 (5.49%) Ajax
2 5 (5.49%) AngularJS
2 5 (5.49%) Backbone.js
2 5 (5.49%) Dojo
2 5 (5.49%) Ember.js
2 5 (5.49%) Hibernate
2 5 (5.49%) HTML
2 5 (5.49%) JPA
2 5 (5.49%) JSP
2 5 (5.49%) React
2 5 (5.49%) SOAP
2 5 (5.49%) Spring
2 5 (5.49%) Spring MVC
2 5 (5.49%) Spring Web Flow
2 5 (5.49%) WSDL
2 5 (5.49%) XML
3 4 (4.40%) .NET
4 1 (1.10%) SAML
Miscellaneous
1 9 (9.89%) Driving Licence
2 3 (3.30%) Analytical Skills
2 3 (3.30%) Blackberry
2 3 (3.30%) Replication
2 3 (3.30%) Social Network
3 2 (2.20%) Clustering
4 1 (1.10%) Embedded Systems
4 1 (1.10%) User Experience
Operating Systems
1 50 (54.95%) Windows
2 38 (41.76%) Windows Server
3 19 (20.88%) Linux
4 14 (15.38%) Unix
5 6 (6.59%) Windows 7
5 6 (6.59%) Windows 8
5 6 (6.59%) Windows Server 2012
6 5 (5.49%) Android
6 5 (5.49%) Apple iOS
7 4 (4.40%) Windows Server 2008
8 3 (3.30%) VMS
9 2 (2.20%) AIX
9 2 (2.20%) Mac OS X
9 2 (2.20%) Mac OS X Server
9 2 (2.20%) Solaris
10 1 (1.10%) Windows Server 2003
Processes & Methodologies
1 8 (8.79%) ITIL
1 8 (8.79%) Service Delivery
2 6 (6.59%) Email Migration
2 6 (6.59%) Migration
3 5 (5.49%) Analytics
3 5 (5.49%) Android Development
3 5 (5.49%) CRM
3 5 (5.49%) Disaster Recovery
3 5 (5.49%) iOS Development
3 5 (5.49%) Logistics
3 5 (5.49%) Mobile Development
3 5 (5.49%) MVC
3 5 (5.49%) Open Source
3 5 (5.49%) Release Management
3 5 (5.49%) Virtual Environments
4 4 (4.40%) High Availability
5 3 (3.30%) Change Control
5 3 (3.30%) Continuous Improvement
5 3 (3.30%) Continuous Integration
5 3 (3.30%) Creative Problem-Solving
Programming Languages
1 31 (34.07%) SQL
2 8 (8.79%) PowerShell
3 6 (6.59%) C
3 6 (6.59%) C#
4 5 (5.49%) Delphi
4 5 (5.49%) Java
4 5 (5.49%) JavaScript
4 5 (5.49%) Pascal
4 5 (5.49%) PHP
4 5 (5.49%) VBA
5 4 (4.40%) C++
6 2 (2.20%) VBScript
7 1 (1.10%) T-SQL
Qualifications
1 13 (14.29%) MCP
2 9 (9.89%) Security Cleared
3 8 (8.79%) VMware Certified Professional (VCP)
4 7 (7.69%) SC Cleared
5 5 (5.49%) CCNA
5 5 (5.49%) Cisco Certification
5 5 (5.49%) Microsoft Certification
6 3 (3.30%) Degree
7 2 (2.20%) DV Cleared
7 2 (2.20%) MCITP
7 2 (2.20%) MCSE
8 1 (1.10%) MCTS
8 1 (1.10%) Network+ Certification
8 1 (1.10%) Server+ Certification
Quality Assurance & Compliance
1 10 (10.99%) SLA
2 2 (2.20%) QA
System Software
1 39 (42.86%) Active Directory
2 13 (14.29%) VMware Infrastructure
3 7 (7.69%) Virtual Desktop
4 4 (4.40%) Hyper-V
5 3 (3.30%) VMware ESX
5 3 (3.30%) vSphere
6 2 (2.20%) Citrix Presentation Server
6 2 (2.20%) Microsoft Virtual Server
6 2 (2.20%) Terminal Services
6 2 (2.20%) Virtual Servers
Systems Management
1 5 (5.49%) Nagios
2 2 (2.20%) Backup Exec
2 2 (2.20%) Microsoft Clustering
2 2 (2.20%) NetBackup
2 2 (2.20%) Norton AntiVirus
Vendors
1 30 (32.97%) Microsoft
2 18 (19.78%) VMware
3 9 (9.89%) Oracle
4 8 (8.79%) Sophos
5 6 (6.59%) IBM
6 2 (2.20%) arcserve
6 2 (2.20%) Citrix
6 2 (2.20%) IFS
6 2 (2.20%) Intel Security
6 2 (2.20%) NetApp
6 2 (2.20%) Remedy
6 2 (2.20%) Symantec
7 1 (1.10%) Apple
7 1 (1.10%) Draytek
7 1 (1.10%) EMC
7 1 (1.10%) Hitachi
7 1 (1.10%) HP
7 1 (1.10%) Jaspersoft
7 1 (1.10%) Synology
7 1 (1.10%) Veeam
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Sanderson
Salary: £35000.00 - £40000.00 per annum
Posted: 2 days ago
Cheltenham, Gloucestershire
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Salary: From £17,000 to £18,000 per annum
Posted: Yesterday
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