Customer Experience Jobs in Durham

Customer Experience (CX)
North East > Durham

The table below provides summary statistics for permanent job vacancies advertised in Durham requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 31 October 2024, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 26 - 39
Rank change year-on-year - - -1
Permanent jobs citing Customer Experience 15 0 2
As % of all permanent jobs advertised in Durham 5.54% - 0.81%
As % of the Processes & Methodologies category 7.85% - 0.83%
Number of salaries quoted 0 0 2
10th Percentile - - £49,775
25th Percentile - - £49,813
Median annual salary (50th Percentile) - - £50,750
Median % change year-on-year - - +103.00%
75th Percentile - - £52,438
90th Percentile - - £52,925
North East median annual salary £40,000 £27,500 £75,000
% change year-on-year +45.45% -63.33% +87.50%

All Process and Methodology Skills
Durham

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Durham.

Permanent vacancies with a requirement for process or methodology skills 191 121 240
As % of all permanent jobs advertised in Durham 70.48% 97.58% 97.17%
Number of salaries quoted 81 96 136
10th Percentile £32,000 £31,250 £25,085
25th Percentile £46,250 £41,250 £35,960
Median annual salary (50th Percentile) £59,000 £50,000 £40,000
Median % change year-on-year +18.00% +25.00% +14.29%
75th Percentile £70,000 £60,000 £50,000
90th Percentile £80,000 £69,800 £69,800
North East median annual salary £48,387 £50,000 £50,000
% change year-on-year -3.23% - +12.99%

Customer Experience
Job Vacancy Trend in Durham

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for Customer Experience in Durham

Customer Experience
Salary Trend in Durham

3-month moving average salary quoted in jobs citing Customer Experience in Durham.

Salary trend for Customer Experience in Durham

Customer Experience
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Durham region over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Darlington - 2 - -
Seaham - 1 - -
Shildon - 1 - -
Spennymoor - 1 - -
Newton Aycliffe - 1 - -
Peterlee - 1 - -
Bishop Auckland - 1 - -
Billingham - 1 - -
Hartlepool - 1 - -
Ferryhill - 1 - -
Stockton-on-Tees - 1 - -
Trimdon Station - 1 - -
Wingate - 1 - -
Customer Experience
North East

Customer Experience
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 15 (100.00%) Microsoft Excel
1 15 (100.00%) Microsoft Office
Job Titles
1 15 (100.00%) Graduate
Processes & Methodologies
1 15 (100.00%) Contingency Planning
1 15 (100.00%) Continuous Improvement
1 15 (100.00%) Creative Thinking
1 15 (100.00%) Customer Service
1 15 (100.00%) Data Analysis
1 15 (100.00%) Logistics
1 15 (100.00%) Performance Metrics
1 15 (100.00%) Process Improvement
Qualifications
1 15 (100.00%) Degree