The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Durham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 22 - 18
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 1 0 4
As % of all permanent IT jobs located in Durham 1.25% - 4.44%
As % of the Job Titles category 1.30% - 4.60%
Number of salaries quoted 1 0 0
Average salary £16,500 - -
UK excluding London average salary £29,000 £30,000 £29,000
% change year-on-year
-3.33% +3.44%
Technical Support
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Durham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Durham
Permanent IT job ads with a match in the
Job Titles category
77 73 87
As % of all permanent IT jobs located in Durham 96.25% 97.33% 96.67%
Number of salaries quoted 53 63 73
Average salary £35,000 £32,000 £30,000
Average salary % change year-on-year
+9.37% +6.66%
90% offered a salary of more than £24,000 £21,000 £19,800
10% offered a salary of more than £42,900 £37,500 £45,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Durham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Durham

Technical Support
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Durham region.

Technical Support Salary Trend in Durham

Technical Support
Top 15 Related IT Skills in Durham

For the 6 months to 23 October 2014, IT jobs across the Durham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) MS Office
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
1 3 (100.00%) Windows Server 2012
2 2 (66.67%) Windows Vista
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows 7
2 2 (66.67%) Windows 8
2 2 (66.67%) Apple
2 2 (66.67%) MS Excel
2 2 (66.67%) DHCP
2 2 (66.67%) DNS
3 1 (33.33%) MS Exchange
3 1 (33.33%) Symantec

Technical Support
Top Related IT Skills in Durham by Category

For the 6 months to 23 October 2014, IT jobs across the Durham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 3 (100.00%) MS Office
2 2 (66.67%) MS Excel
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server 2012
2 2 (66.67%) Windows Vista
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows 7
2 2 (66.67%) Windows 8
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Apple
3 1 (33.33%) Symantec