Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Technical Support role in IT jobs within the Durham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to
21 Aug 2008
Same period last year
Rank3533
Rank change on same period last yearDown-2
Matching permanent IT job ads12
As % of all UK permanent IT job ads sampled0.001 %0.001 %
As % of the category below0.571 %1.351 %
Salaries quoted12
Average minimum salary£17,000£14,500
Average salary£18,500£15,375
% change on same period last year+20.32 %
Average maximum salary£20,000£16,250
UK excluding London average salary£29,903£29,184
% change on same period last year+2.46 %
Durham IT Job Market, Job TitlesJob Titles
Durham
Matching permanent IT job ads175148
As % of all UK permanent IT job ads sampled0.094 %0.062 %
Salaries quoted114124
Average minimum salary£28,431£29,051
Average salary£29,266£30,909
% change on same period last year-5.31 %
Average maximum salary£30,101£32,767
UK excluding London average salary£38,072£39,428
% change on same period last year-3.43 %
Technical Support North EastTechnical Support
North East

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Durham region as a proportion of the total demand within the Job Titles category.

Durham Technical Support Demand Trend

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Durham region.

Durham Technical Support Salary Trend

Technical Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Durham region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
DarlingtonNew entry-1£18,500-
Technical Support North EastTechnical Support
North East

Technical Support
Top 23 Related IT Skills

For the 6 months to 21 August 2008, IT jobs across the Durham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

14 (80.00 %)Windows
23 (60.00 %)Windows Server 2003
32 (40.00 %)Microsoft Certification
32 (40.00 %)Windows 2000
32 (40.00 %)MS Office
32 (40.00 %)MCP
32 (40.00 %)Active Directory
32 (40.00 %)MCSE
32 (40.00 %)MCSA
32 (40.00 %)Windows XP
32 (40.00 %)Broadband
41 (20.00 %)DHCP
41 (20.00 %)TCP/IP
41 (20.00 %)DNS
41 (20.00 %)Microsoft
41 (20.00 %)Compaq
41 (20.00 %)Dell
41 (20.00 %)Citrix
41 (20.00 %)Lotus Notes
41 (20.00 %)Fat Client
41 (20.00 %)SQL Server
41 (20.00 %)Lotus
41 (20.00 %)Thin Client

Technical Support
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT jobs across the Durham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Durham IT Job Market, Application PlatformsApplication Platforms
11 (20.00 %)Lotus Notes
Durham IT Job Market, ApplicationsApplications
12 (40.00 %)MS Office
Durham IT Job Market, Communications & NetworkingCommunications & Networking
12 (40.00 %)Broadband
21 (20.00 %)DHCP
21 (20.00 %)TCP/IP
21 (20.00 %)DNS
Durham IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (20.00 %)SQL Server
Durham IT Job Market, MiscellaneousMiscellaneous
11 (20.00 %)Thin Client
11 (20.00 %)Fat Client
Durham IT Job Market, Operating SystemsOperating Systems
14 (80.00 %)Windows
23 (60.00 %)Windows Server 2003
32 (40.00 %)Windows 2000
32 (40.00 %)Windows XP
Durham IT Job Market, QualificationsQualifications
12 (40.00 %)MCP
12 (40.00 %)MCSE
12 (40.00 %)MCSA
12 (40.00 %)Microsoft Certification
Durham IT Job Market, System SoftwareSystem Software
12 (40.00 %)Active Directory
Durham IT Job Market, VendorsVendors
11 (20.00 %)Microsoft
11 (20.00 %)Compaq
11 (20.00 %)Dell
11 (20.00 %)Citrix
11 (20.00 %)Lotus