The statistics below represent IT jobs advertised across the North East region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Technical Support
England / North East
Rank 55 64 74
Rank change year-on-year
+9 +10
Permanent jobs requiring a Technical Support 17 5 6
As % of all permanent IT jobs located in the North East 2.60% 0.83% 0.89%
As % of the Job Titles category 2.72% 0.86% 0.94%
Number of salaries quoted 17 5 5
Median salary £21,500 £19,500 £30,000
Median salary % change year-on-year
+10.25% -35.00%
UK excluding London median salary £27,000 £30,000 £32,500
% change year-on-year
-10.00% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
625 583 637
As % of all permanent IT jobs located in the North East 95.71% 96.84% 94.51%
Number of salaries quoted 519 507 531
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,000 £24,500
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the North East

Technical Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North East region.

Technical Support Salary Trend in the North East

Technical Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North East region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +10 17 £21,500 +10.25%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 21 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Technical Support in the job title.

1 22 (73.33%) Cisco Certification
2 16 (53.33%) Microsoft
3 14 (46.67%) ITIL
3 14 (46.67%) Microsoft Certification
3 14 (46.67%) Cisco
4 11 (36.67%) Windows
5 10 (33.33%) VMware
6 9 (30.00%) VMware Certified Professional (VCP)
6 9 (30.00%) Hyper-V
6 9 (30.00%) MCP
6 9 (30.00%) CCNP
6 9 (30.00%) CCNA
6 9 (30.00%) Active Directory
7 3 (10.00%) Degree
7 3 (10.00%) Computer Science
7 3 (10.00%) Linux
8 2 (6.67%) SQL
8 2 (6.67%) Crystal Reports
8 2 (6.67%) WAN
9 1 (3.33%) TCP/IP
9 1 (3.33%) A+ Certification
9 1 (3.33%) SQLPlus
9 1 (3.33%) Project Management
9 1 (3.33%) MS Office
9 1 (3.33%) COM
9 1 (3.33%) Web Services
9 1 (3.33%) XML
9 1 (3.33%) Oracle
9 1 (3.33%) JavaScript
9 1 (3.33%) PL/SQL

Technical Support Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.33%) MS Exchange
Applications
1 1 (3.33%) MS Excel
1 1 (3.33%) MS Office
1 1 (3.33%) MS PowerPoint
Communications & Networking
1 2 (6.67%) WAN
2 1 (3.33%) Firewall
2 1 (3.33%) LAN
2 1 (3.33%) TCP/IP
Database & Business Intelligence
1 2 (6.67%) Crystal Reports
2 1 (3.33%) Oracle Database
2 1 (3.33%) Oracle Reports
2 1 (3.33%) SQLPlus
Libraries, Frameworks & Software Standards
1 1 (3.33%) COM
1 1 (3.33%) Web Services
1 1 (3.33%) XML
Miscellaneous
1 3 (10.00%) Computer Science
2 1 (3.33%) PACS
Operating Systems
1 11 (36.67%) Windows
2 3 (10.00%) Linux
3 1 (3.33%) Android
3 1 (3.33%) Apple iOS
3 1 (3.33%) Windows Phone
Processes & Methodologies
1 14 (46.67%) ITIL
2 1 (3.33%) Image Processing
2 1 (3.33%) Network Management
2 1 (3.33%) Project Management
2 1 (3.33%) Risk Management
2 1 (3.33%) Service Management
2 1 (3.33%) Structured Programming
Programming Languages
1 2 (6.67%) SQL
2 1 (3.33%) JavaScript
2 1 (3.33%) PL/SQL
Qualifications
1 22 (73.33%) Cisco Certification
2 14 (46.67%) Microsoft Certification
3 9 (30.00%) CCNA
3 9 (30.00%) CCNP
3 9 (30.00%) MCP
3 9 (30.00%) VMware Certified Professional (VCP)
4 3 (10.00%) Degree
5 1 (3.33%) A+ Certification
5 1 (3.33%) MCSA
5 1 (3.33%) MCT
Quality Assurance & Compliance
1 1 (3.33%) DICOM
1 1 (3.33%) HL7
System Software
1 9 (30.00%) Active Directory
1 9 (30.00%) Hyper-V
2 1 (3.33%) VMware Infrastructure
Systems Management
1 1 (3.33%) Data Guard
Vendors
1 16 (53.33%) Microsoft
2 14 (46.67%) Cisco
3 10 (33.33%) VMware
4 1 (3.33%) Draytek
4 1 (3.33%) Oracle
Northumberland
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: 2 days ago