The statistics below represent IT jobs advertised across the North East region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Technical Support
Rank 76 81 68
Rank change year-on-year
+5 -13
Permanent jobs requiring a Technical Support 8 6 8
As % of all permanent IT jobs located in the North East 0.98% 0.79% 0.95%
As % of the Job Titles category 1.04% 0.82% 0.97%
Number of salaries quoted 8 6 8
Median salary £22,500 £23,300 £28,000
Median salary % change year-on-year
-3.43% -16.78%
90% offered a salary of more than £21,500 £20,850 £19,475
10% offered a salary of more than £36,250 £27,500 £40,000
UK excluding London median salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
767 730 827
As % of all permanent IT jobs located in the North East 94.11% 95.55% 98.45%
Number of salaries quoted 684 618 598
Median salary £37,500 £40,000 £32,500
Median salary % change year-on-year
-6.25% +23.07%
90% offered a salary of more than £27,000 £25,000 £22,500
10% offered a salary of more than £55,000 £47,500 £55,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the North East

Technical Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North East region.

Technical Support Salary Trend in the North East

Technical Support
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Technical Support across the North East region over the 3 months to 29 August 2016.

Technical Support Salary Histogram in the North East

Technical Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North East region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -3 6 £22,000 -5.57% 2
Northumberland - 2 £33,750 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 29 August 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Technical Support in the job title.

1 11 (68.75%) Windows
2 9 (56.25%) Active Directory
3 6 (37.50%) ITIL
4 5 (31.25%) Cisco Certification
4 5 (31.25%) Degree
5 4 (25.00%) VMware
5 4 (25.00%) Cisco
5 4 (25.00%) Microsoft
6 3 (18.75%) DHCP
6 3 (18.75%) TCP/IP
6 3 (18.75%) DNS
6 3 (18.75%) Microsoft Certification
6 3 (18.75%) Computer Science
6 3 (18.75%) French Language
7 2 (12.50%) Windows Server
7 2 (12.50%) Software Audit
7 2 (12.50%) Windows 7
7 2 (12.50%) German Language
7 2 (12.50%) VMware Infrastructure
7 2 (12.50%) VMware Certified Professional (VCP)
7 2 (12.50%) Debian
7 2 (12.50%) Ubuntu
7 2 (12.50%) Windows Server 2008
7 2 (12.50%) Hyper-V
7 2 (12.50%) NAS
7 2 (12.50%) Continuous Improvement
7 2 (12.50%) SAN
7 2 (12.50%) Red Hat
7 2 (12.50%) Windows Server 2003
7 2 (12.50%) Windows XP

Technical Support Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS Office
1 1 (6.25%) MS PowerPoint
Communications & Networking
1 3 (18.75%) DHCP
1 3 (18.75%) DNS
1 3 (18.75%) TCP/IP
2 2 (12.50%) NAS
2 2 (12.50%) SAN
3 1 (6.25%) LAN
3 1 (6.25%) WAN
Database & Business Intelligence
1 1 (6.25%) Crystal Reports
1 1 (6.25%) SQL Server
General
1 3 (18.75%) French Language
2 2 (12.50%) German Language
Libraries, Frameworks & Software Standards
1 1 (6.25%) Web Services
Miscellaneous
1 3 (18.75%) Computer Science
Operating Systems
1 11 (68.75%) Windows
2 2 (12.50%) Debian
2 2 (12.50%) Linux
2 2 (12.50%) Ubuntu
2 2 (12.50%) Unix
2 2 (12.50%) Windows 7
2 2 (12.50%) Windows Server
2 2 (12.50%) Windows Server 2003
2 2 (12.50%) Windows Server 2008
2 2 (12.50%) Windows XP
3 1 (6.25%) Android
3 1 (6.25%) Apple iOS
3 1 (6.25%) Windows Phone
Processes & Methodologies
1 6 (37.50%) ITIL
2 2 (12.50%) Continuous Improvement
2 2 (12.50%) Software Audit
3 1 (6.25%) Image Processing
3 1 (6.25%) Network Management
3 1 (6.25%) Project Management
3 1 (6.25%) Risk Management
Programming Languages
1 1 (6.25%) JavaScript
1 1 (6.25%) SQL
Qualifications
1 5 (31.25%) Cisco Certification
1 5 (31.25%) Degree
2 3 (18.75%) Microsoft Certification
3 2 (12.50%) CCNA
3 2 (12.50%) CCNP
3 2 (12.50%) MCP
3 2 (12.50%) VMware Certified Professional (VCP)
4 1 (6.25%) A+ Certification
System Software
1 9 (56.25%) Active Directory
2 2 (12.50%) Hyper-V
2 2 (12.50%) VMware Infrastructure
Vendors
1 4 (25.00%) Cisco
1 4 (25.00%) Microsoft
1 4 (25.00%) VMware
2 2 (12.50%) Red Hat
Gateshead, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + Additional Benefits
Posted: 2 days ago
Sunderland, Tyne and Wear
Reed Technology
Salary: £20000 - £23001 per annum
Posted: 5 days ago
Stockton-on-Tees
Recruitment Genius Ltd
Posted: 18 days ago
Cleveland
Northern Recruitment Group
Salary: £Competetive
Posted: 4 days ago