North East Technical Support Jobs

The table below looks at the demand for the Technical Support role in IT jobs within the North East region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

Technical Support
Location Abingdon Alfreton Altrincham Amersham Andover Ascot Ashton-under-Lyne Aylesbury Banbury Basildon Basingstoke Bath Batley Beaconsfield Bedford Bedfordshire Berkshire Bingley Birmingham Bishop's Stortford Bournemouth Bracknell Bradford Brentford Brighton Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester Chesterfield Chichester Chippenham City of London Colchester Coventry Cranleigh Crawley Crewe Croydon Dartford Derby Derbyshire Devon Docklands, London Dorset Dudley Dunbar East Lothian East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Exeter Fareham Farnborough Feltham Folkestone Glasgow Glastonbury Gloucester Gloucestershire Godalming Gourock Grays Guildford Hammersmith Hampshire Harpenden Harrogate Harrow Havant Hemel Hempstead Hereford Herefordshire Hertford Hertfordshire High Wycombe Horsham Huddersfield Hull Inverclyde Ipswich Isle of Man Isle of Wight Isleworth Kent Kidderminster Kingston Upon Thames Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Lewes Lincolnshire Liverpool Liversedge Livingston London Loughborough Lutterworth Maidenhead Maidstone Manchester Marlborough Mayfield Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Peterborough Poole Portsmouth Preston Reading Redhill Reigate Renfrew Renfrewshire Rickmansworth Rochdale Rotherham Royston Rugby Ruislip Ryde Salisbury Sandwich Scarborough Scotland Sheffield Slough Somerset South East South Wales South West South Yorkshire Southampton Southend-on-Sea St Albans Staffordshire Staines Stevenage Stockport Suffolk Sunbury-on-Thames Surrey Sussex Sutton Coldfield Swindon Tamworth Taunton Tewkesbury Thames Valley Tilbury Tonbridge Tring Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Yorkshire Weston-super-Mare Wetherby Weybridge Wigan Wiltshire Wimbledon Winchester Windsor Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 7 Oct 2008	Same period last year
Rank	81	86
Rank change on same period last year	+5
Matching permanent IT job ads	2	10
As % of all UK permanent IT job ads sampled	0.001 %	0.004 %
As % of the category below	0.218 %	0.678 %
Salaries quoted	2	9
Average minimum salary	£19,000	£16,909
Average salary	£23,250	£19,182
% change on same period last year	+21.20 %
Average maximum salary	£27,500	£21,455
UK excluding London average salary	£30,271	£30,148
% change on same period last year	+0.40 %
Job Titles North East
Matching permanent IT job ads	916	1474
As % of all UK permanent IT job ads sampled	0.535 %	0.632 %
Salaries quoted	719	1241
Average minimum salary	£30,993	£33,372
Average salary	£33,346	£36,937
% change on same period last year	-9.71 %
Average maximum salary	£35,700	£40,501
UK excluding London average salary	£38,201	£39,267
% change on same period last year	-2.71 %
Technical Support England

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the North East region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North East region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the North East region over the 3 months to 7 October 2008.

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the North East region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Tyne and Wear	+7	2	£23,250	+19.07 %

Technical Support England

Technical Support
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT jobs across the North East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 5 (71.43 %) Windows 2 4 (57.14 %) Active Directory 3 3 (42.86 %) Microsoft Certification 4 2 (28.57 %) UNIX 4 2 (28.57 %) Exchange Server 2003 4 2 (28.57 %) SQL Server Reporting Services 4 2 (28.57 %) SQL Server 2005 4 2 (28.57 %) Microsoft 4 2 (28.57 %) Windows Server 2003 4 2 (28.57 %) SQL Server 2000 4 2 (28.57 %) HP 4 2 (28.57 %) Datawarehouse 4 2 (28.57 %) MS Exchange 4 2 (28.57 %) TCP/IP 4 2 (28.57 %) DNS

4 2 (28.57 %) Linux 4 2 (28.57 %) MCSE 4 2 (28.57 %) SQL Server 4 2 (28.57 %) MS Excel 4 2 (28.57 %) CRM 5 1 (14.29 %) SharePoint 5 1 (14.29 %) ITIL 5 1 (14.29 %) MCSA 5 1 (14.29 %) SLA 5 1 (14.29 %) Cisco 5 1 (14.29 %) Compaq 5 1 (14.29 %) Dell 5 1 (14.29 %) Cisco Certification 5 1 (14.29 %) Symantec 5 1 (14.29 %) McAfee Security

Technical Support
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT jobs across the North East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 2 (28.57 %) MS Exchange 1 2 (28.57 %) Exchange Server 2003 2 1 (14.29 %) Exchange Server 2007 2 1 (14.29 %) Exchange Server 2000 2 1 (14.29 %) SharePoint	Applications 1 2 (28.57 %) MS Excel
Communications & Networking 1 2 (28.57 %) TCP/IP 1 2 (28.57 %) DNS 2 1 (14.29 %) Wireless	Database & Business Intelligence 1 2 (28.57 %) SQL Server 1 2 (28.57 %) Datawarehouse 1 2 (28.57 %) SQL Server 2000 1 2 (28.57 %) SQL Server Reporting Services 1 2 (28.57 %) SQL Server 2005
Operating Systems 1 5 (71.43 %) Windows 2 2 (28.57 %) Linux 2 2 (28.57 %) Windows Server 2003 2 2 (28.57 %) UNIX 3 1 (14.29 %) Windows Vista	Processes & Methodologies 1 2 (28.57 %) CRM 2 1 (14.29 %) Information Security 2 1 (14.29 %) Asset Management 2 1 (14.29 %) ITIL
Qualifications 1 3 (42.86 %) Microsoft Certification 2 2 (28.57 %) MCSE 3 1 (14.29 %) MCSA 3 1 (14.29 %) CCNA 3 1 (14.29 %) Cisco Certification	Quality Assurance & Compliance 1 1 (14.29 %) SLA
System Software 1 4 (57.14 %) Active Directory 2 1 (14.29 %) Backup Exec	Systems Management 1 1 (14.29 %) Norton AntiVirus
Vendors 1 2 (28.57 %) Microsoft 1 2 (28.57 %) HP 2 1 (14.29 %) Compaq 2 1 (14.29 %) Dell 2 1 (14.29 %) Symantec 2 1 (14.29 %) McAfee Security 2 1 (14.29 %) Cisco