The table below looks at the statistics for the Technical Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 65 74 -
Rank change year-on-year
+9 -
Permanent jobs requiring a Technical Support 5 4 0
As % of all permanent IT jobs located in the North East 0.84% 0.57% -
As % of the Job Titles category 0.86% 0.60% -
Number of salaries quoted 5 3 0
Average salary £19,500 £23,400 -
Average salary % change year-on-year
-16.66% -
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
580 665 565
As % of all permanent IT jobs located in the North East 97.48% 94.59% 98.09%
Number of salaries quoted 492 559 453
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £51,000 £50,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the North East

Technical Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North East region.

Technical Support Salary Trend in the North East

Technical Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the North East region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +5 5 £19,500 -16.66% 3
Technical Support
England

Technical Support
Top 28 Related IT Skills in the North East

For the 6 months to 13 February 2016, IT jobs across the North East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (83.33%) Windows
1 10 (83.33%) Active Directory
2 9 (75.00%) VMware
3 8 (66.67%) CCNP
3 8 (66.67%) CCNA
3 8 (66.67%) VMware Certified Professional (VCP)
3 8 (66.67%) Cisco Certification
3 8 (66.67%) MCP
3 8 (66.67%) Hyper-V
4 3 (25.00%) Microsoft
5 2 (16.67%) Windows 7
5 2 (16.67%) MS Office
5 2 (16.67%) SQL
5 2 (16.67%) MS Excel
6 1 (8.33%) Workflow
6 1 (8.33%) Microsoft Virtual Server
6 1 (8.33%) VMware Infrastructure
6 1 (8.33%) HTML5
6 1 (8.33%) Windows 8
6 1 (8.33%) Driving Licence
6 1 (8.33%) MS Access
6 1 (8.33%) MS Exchange
6 1 (8.33%) Apple
6 1 (8.33%) .NET
6 1 (8.33%) C#
6 1 (8.33%) Delphi
6 1 (8.33%) HTML
6 1 (8.33%) JavaScript

Technical Support
Top Related IT Skills in the North East by Category

For the 6 months to 13 February 2016, IT jobs across the North East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) MS Exchange
Applications
1 2 (16.67%) MS Excel
1 2 (16.67%) MS Office
Database & Business Intelligence
1 1 (8.33%) MS Access
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
1 1 (8.33%) HTML
1 1 (8.33%) HTML5
Miscellaneous
1 1 (8.33%) Driving Licence
Operating Systems
1 10 (83.33%) Windows
2 2 (16.67%) Windows 7
3 1 (8.33%) Windows 8
Processes & Methodologies
1 1 (8.33%) Workflow
Programming Languages
1 2 (16.67%) SQL
2 1 (8.33%) C#
2 1 (8.33%) Delphi
2 1 (8.33%) JavaScript
Qualifications
1 8 (66.67%) CCNA
1 8 (66.67%) CCNP
1 8 (66.67%) Cisco Certification
1 8 (66.67%) MCP
1 8 (66.67%) VMware Certified Professional (VCP)
System Software
1 10 (83.33%) Active Directory
2 8 (66.67%) Hyper-V
3 1 (8.33%) Microsoft Virtual Server
3 1 (8.33%) VMware Infrastructure
Vendors
1 9 (75.00%) VMware
2 3 (25.00%) Microsoft
3 1 (8.33%) Apple
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: £16k - £18k
Posted: Yesterday
North East
Recital Consulting
Salary: £25000 Per Annum Comprehensive benefits
Posted: 3 days ago
Sunderland
Recruitment Genius Ltd
Salary: £18000 - £24000 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago