The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 157 188 139
Rank change year-on-year
+31 -49
Permanent jobs requiring a Technical Support Analyst 17 1 21
As % of all permanent IT jobs located in the East Midlands 0.48% 0.028% 0.68%
As % of the Job Titles category 0.50% 0.029% 0.70%
Number of salaries quoted 17 1 9
Average salary £27,500 £22,500 £28,500
Average salary % change year-on-year
+22.22% -21.05%
90% offered a salary of more than £24,200 £22,500 £21,400
10% offered a salary of more than £40,000 £22,500 £37,200
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3371 3508 2982
As % of all permanent IT jobs located in the East Midlands 94.93% 97.01% 96.29%
Number of salaries quoted 2845 2904 2637
Average salary £38,000 £37,500 £35,500
Average salary % change year-on-year
+1.33% +5.63%
90% offered a salary of more than £23,000 £23,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East Midlands

Technical Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East Midlands region.

Technical Support Analyst Salary Trend in the East Midlands

Technical Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East Midlands region over the 3 months to 18 December 2014.

Technical Support Analyst Salary Histogram in the East Midlands

Technical Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East Midlands region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -3 10 £27,500 +22.22% 1
Leicestershire - 7 £27,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 December 2014, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 19 (86.36%) Windows
2 14 (63.64%) Firewall
3 12 (54.55%) VMware
3 12 (54.55%) MS Excel
3 12 (54.55%) Citrix
4 11 (50.00%) Microsoft
4 11 (50.00%) MS Exchange
5 9 (40.91%) LAN
5 9 (40.91%) WAN
5 9 (40.91%) MS Office
5 9 (40.91%) DNS
6 8 (36.36%) Internet
6 8 (36.36%) XenApp
7 7 (31.82%) VMware Infrastructure
7 7 (31.82%) Active Directory
8 6 (27.27%) TCP/IP
8 6 (27.27%) Hyper-V
9 4 (18.18%) NAS
9 4 (18.18%) EMC NetWorker
9 4 (18.18%) Fibre Channel
9 4 (18.18%) German Language
9 4 (18.18%) NetBackup
9 4 (18.18%) Telecoms
9 4 (18.18%) Dell
9 4 (18.18%) EMC
9 4 (18.18%) SAN
9 4 (18.18%) NetApp
9 4 (18.18%) Lotus
9 4 (18.18%) Symantec
9 4 (18.18%) PBX

Technical Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 December 2014, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (50.00%) MS Exchange
2 4 (18.18%) IBM Notes
3 1 (4.55%) SharePoint
Applications
1 12 (54.55%) MS Excel
2 9 (40.91%) MS Office
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 14 (63.64%) Firewall
2 9 (40.91%) LAN
2 9 (40.91%) WAN
2 9 (40.91%) DNS
3 8 (36.36%) Internet
4 6 (27.27%) TCP/IP
5 4 (18.18%) SAN
5 4 (18.18%) PBX
5 4 (18.18%) NAS
5 4 (18.18%) Fibre Channel
6 2 (9.09%) VLAN
6 2 (9.09%) MPLS
6 2 (9.09%) DHCP
6 2 (9.09%) SSL
7 1 (4.55%) Wireless
7 1 (4.55%) Cisco IOS
7 1 (4.55%) Network Security
7 1 (4.55%) NetScaler
Database & Business Intelligence
1 2 (9.09%) SQL Server
1 2 (9.09%) SQL Server Reporting Services
2 1 (4.55%) MySQL
General
1 4 (18.18%) Telecoms
1 4 (18.18%) German Language
2 2 (9.09%) Retail
Libraries, Frameworks & Software Standards
1 1 (4.55%) LAMP
Miscellaneous
1 1 (4.55%) Blackberry
Operating Systems
1 19 (86.36%) Windows
2 1 (4.55%) Linux
2 1 (4.55%) Windows 7
2 1 (4.55%) UNIX
Processes & Methodologies
1 1 (4.55%) ERP
1 1 (4.55%) Disaster Recovery
1 1 (4.55%) Problem Management
1 1 (4.55%) Software Licensing
Programming Languages
1 3 (13.64%) SQL
2 1 (4.55%) Shell Script
2 1 (4.55%) Korn
2 1 (4.55%) Bourne shell
2 1 (4.55%) Bash Shell
2 1 (4.55%) Perl
Qualifications
1 2 (9.09%) Microsoft Certification
2 1 (4.55%) VMware Certified Professional (VCP)
2 1 (4.55%) MCTS
2 1 (4.55%) MCITP
2 1 (4.55%) MCSE
System Software
1 8 (36.36%) XenApp
2 7 (31.82%) Active Directory
2 7 (31.82%) VMware Infrastructure
3 6 (27.27%) Hyper-V
4 2 (9.09%) Terminal Services
5 1 (4.55%) XenDesktop
5 1 (4.55%) vSphere
5 1 (4.55%) VMware ESXi
Systems Management
1 4 (18.18%) NetBackup
1 4 (18.18%) EMC NetWorker
2 2 (9.09%) SCOM
3 1 (4.55%) DameWare
3 1 (4.55%) SCCM
Vendors
1 12 (54.55%) Citrix
1 12 (54.55%) VMware
2 11 (50.00%) Microsoft
3 4 (18.18%) Dell
3 4 (18.18%) EMC
3 4 (18.18%) NetApp
3 4 (18.18%) Lotus
3 4 (18.18%) Symantec
4 1 (4.55%) McAfee
4 1 (4.55%) Cisco
Wellingborough, Northamptonshire
Latcom Ltd
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 3 days ago