The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 168 147 173
Rank change year-on-year
-21 +26
Permanent jobs requiring a Technical Support Analyst 9 19 3
As % of all permanent IT jobs located in the East Midlands 0.24% 0.59% 0.088%
As % of the Job Titles category 0.25% 0.62% 0.091%
Number of salaries quoted 7 11 3
Average salary £24,500 £25,375 £25,000
Average salary % change year-on-year
-3.44% +1.50%
90% offered a salary of more than £22,650 £22,000 £18,600
10% offered a salary of more than £41,500 £38,150 £27,000
UK excluding London average salary £29,500 £31,000 £27,500
% change year-on-year
-4.83% +12.72%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3636 3071 3292
As % of all permanent IT jobs located in the East Midlands 96.29% 95.46% 96.29%
Number of salaries quoted 3009 2588 2851
Average salary £37,500 £36,500 £37,300
Average salary % change year-on-year
+2.73% -2.14%
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £50,000 £57,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East Midlands

Technical Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East Midlands region.

Technical Support Analyst Salary Trend in the East Midlands

Technical Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East Midlands region over the 3 months to 21 August 2014.

Technical Support Analyst Salary Histogram in the East Midlands

Technical Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East Midlands region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -15 5 £24,500 -14.78%
Nottinghamshire -9 3 £31,000 +16.98%
Leicestershire -6 2 - -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 21 August 2014, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 9 (69.23%) SQL
2 7 (53.85%) Windows
3 6 (46.15%) SQL Server
4 5 (38.46%) Active Directory
4 5 (38.46%) SQL Server Reporting Services
5 4 (30.77%) C#
5 4 (30.77%) .NET
5 4 (30.77%) ASP.NET
6 3 (23.08%) T-SQL
6 3 (23.08%) WAN
6 3 (23.08%) Microsoft
6 3 (23.08%) Microsoft Certification
6 3 (23.08%) VMware
6 3 (23.08%) Security Cleared
6 3 (23.08%) vSphere
7 2 (15.38%) MCSE
7 2 (15.38%) SharePoint
7 2 (15.38%) ERP
7 2 (15.38%) LAN
7 2 (15.38%) VoIP
7 2 (15.38%) SSL
7 2 (15.38%) Cisco
7 2 (15.38%) Citrix
7 2 (15.38%) VMware Certified Professional (VCP)
7 2 (15.38%) MCTS
7 2 (15.38%) MCITP
7 2 (15.38%) Problem Management
7 2 (15.38%) SCCM
7 2 (15.38%) Windows Server 2008
7 2 (15.38%) XenApp

Technical Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 21 August 2014, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) SharePoint
2 1 (7.69%) MS Exchange
2 1 (7.69%) Oracle Workflow
2 1 (7.69%) Exchange Server 2010
2 1 (7.69%) IIS
Applications
1 1 (7.69%) MS Office
1 1 (7.69%) MS Excel
Business Applications
1 1 (7.69%) Oracle HRMS
1 1 (7.69%) Oracle ERP
1 1 (7.69%) Oracle Payroll
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 3 (23.08%) WAN
2 2 (15.38%) LAN
2 2 (15.38%) VoIP
2 2 (15.38%) SSL
2 2 (15.38%) NetScaler
3 1 (7.69%) Wireless
3 1 (7.69%) Cisco IOS
3 1 (7.69%) Network Security
3 1 (7.69%) TCP/IP
Database & Business Intelligence
1 6 (46.15%) SQL Server
2 5 (38.46%) SQL Server Reporting Services
3 1 (7.69%) SQL Server 2005
3 1 (7.69%) SQL Server 2008
3 1 (7.69%) Oracle Reports
Development Applications
1 1 (7.69%) Oracle Forms
Libraries, Frameworks & Software Standards
1 4 (30.77%) .NET
1 4 (30.77%) ASP.NET
2 1 (7.69%) CSS
2 1 (7.69%) HTML
Miscellaneous
1 1 (7.69%) Blackberry
1 1 (7.69%) PDA
1 1 (7.69%) Computer Science
Operating Systems
1 7 (53.85%) Windows
2 2 (15.38%) Windows Server 2008
2 2 (15.38%) Windows 7
3 1 (7.69%) Windows XP
3 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 2 (15.38%) ERP
1 2 (15.38%) Problem Management
2 1 (7.69%) Performance Tuning
2 1 (7.69%) Disaster Recovery
2 1 (7.69%) Workflow
2 1 (7.69%) ITIL
Programming Languages
1 9 (69.23%) SQL
2 4 (30.77%) C#
3 3 (23.08%) T-SQL
4 1 (7.69%) JavaScript
4 1 (7.69%) PL/SQL
Qualifications
1 3 (23.08%) Microsoft Certification
1 3 (23.08%) Security Cleared
2 2 (15.38%) MCSE
2 2 (15.38%) VMware Certified Professional (VCP)
2 2 (15.38%) MCTS
2 2 (15.38%) MCITP
System Software
1 5 (38.46%) Active Directory
2 3 (23.08%) vSphere
3 2 (15.38%) VMware ESXi
3 2 (15.38%) XenApp
3 2 (15.38%) XenDesktop
4 1 (7.69%) VMware ESX
4 1 (7.69%) VMware Infrastructure
Systems Management
1 2 (15.38%) SCCM
2 1 (7.69%) DameWare
Vendors
1 3 (23.08%) Microsoft
1 3 (23.08%) VMware
2 2 (15.38%) Citrix
2 2 (15.38%) Cisco
3 1 (7.69%) Oracle
3 1 (7.69%) EMC
3 1 (7.69%) Veritas
3 1 (7.69%) McAfee