The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 159 153 158
Rank change year-on-year
-6 +5
Permanent jobs requiring a Technical Support Analyst 6 10 11
As % of all permanent IT jobs located in the East Midlands 0.196% 0.299% 0.304%
As % of the Job Titles category 0.206% 0.316% 0.316%
Number of salaries quoted 2 10 9
Average salary £17,000 £32,500 £21,500
Average salary % change year-on-year
-47.69% +51.16%
90% offered a salary of more than £13,400 £19,950 £21,000
10% offered a salary of more than £20,600 £40,000 £31,000
UK excluding London average salary £27,000 £28,000 £29,000
% change year-on-year
-3.57% -3.44%
All Job Titles
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2915 3168 3477
As % of all permanent IT jobs located in the East Midlands 95.01% 94.88% 96.08%
Number of salaries quoted 2502 2825 2995
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,500 £22,500
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
England

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the East Midlands region as a proportion of the total demand within the Job Titles category.

East Midlands Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East Midlands region.

East Midlands Technical Support Analyst Salary Trend

Technical Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East Midlands region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Northamptonshire +4 2 £17,000 -47.69%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 17 (56.67%) SQL Server
2 16 (53.33%) Sage
2 16 (53.33%) Sage 200
3 15 (50.00%) SalesLogix
3 15 (50.00%) Exchequer
3 15 (50.00%) Pegasus
3 15 (50.00%) Pegasus Opera
3 15 (50.00%) CRM
3 15 (50.00%) ERP
4 10 (33.33%) Dynamics NAV
4 10 (33.33%) Dynamics CRM
4 10 (33.33%) Dynamics AX
5 8 (26.67%) iSeries
5 8 (26.67%) Microsoft
5 8 (26.67%) Windows
5 8 (26.67%) Site Server
5 8 (26.67%) AS400
6 7 (23.33%) Finance
7 5 (16.67%) Oracle
7 5 (16.67%) Infor
7 5 (16.67%) Sage 1000
7 5 (16.67%) Dynamics GP
7 5 (16.67%) Sage 50
8 4 (13.33%) LPAR
8 4 (13.33%) UNIX
8 4 (13.33%) OS/400
8 4 (13.33%) TCP/IP
9 3 (10.00%) Dell
9 3 (10.00%) Microsoft Certification
9 3 (10.00%) ITIL

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (26.67%) Site Server
2 1 (3.333%) MS Exchange
Applications
1 3 (10.00%) MS Excel
2 1 (3.333%) MS Office
Business Applications
1 16 (53.33%) Sage 200
2 15 (50.00%) SalesLogix
2 15 (50.00%) Exchequer
2 15 (50.00%) Pegasus Opera
3 10 (33.33%) Dynamics NAV
3 10 (33.33%) Dynamics CRM
3 10 (33.33%) Dynamics AX
4 5 (16.67%) Sage 1000
4 5 (16.67%) Dynamics GP
4 5 (16.67%) Sage 50
5 1 (3.333%) Remedy ITSM
Communications & Networking
1 4 (13.33%) TCP/IP
2 1 (3.333%) SAN
2 1 (3.333%) iSCSI
2 1 (3.333%) NAS
2 1 (3.333%) Fibre Channel
Database & Business Intelligence
1 17 (56.67%) SQL Server
General
1 7 (23.33%) Finance
2 1 (3.333%) French Language
Miscellaneous
1 8 (26.67%) iSeries
1 8 (26.67%) AS400
2 4 (13.33%) LPAR
Operating Systems
1 8 (26.67%) Windows
2 4 (13.33%) UNIX
2 4 (13.33%) OS/400
Processes & Methodologies
1 15 (50.00%) CRM
1 15 (50.00%) ERP
2 3 (10.00%) ITIL
3 1 (3.333%) Service Delivery
3 1 (3.333%) ITSM
Programming Languages
1 2 (6.667%) SQL
Qualifications
1 3 (10.00%) Microsoft Certification
1 3 (10.00%) MCSE
2 2 (6.667%) MCSA
3 1 (3.333%) VCP4
3 1 (3.333%) VCP5
System Software
1 1 (3.333%) Active Directory
Systems Management
1 2 (6.667%) SCCM
1 2 (6.667%) SCOM
2 1 (3.333%) Norton AntiVirus
Vendors
1 16 (53.33%) Sage
2 15 (50.00%) Pegasus
3 8 (26.67%) Microsoft
4 5 (16.67%) Oracle
4 5 (16.67%) Infor
5 3 (10.00%) Dell
6 2 (6.667%) Remedy
7 1 (3.333%) VMware
7 1 (3.333%) Symantec