The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank - 177 156
Permanent jobs requiring a Technical Support Analyst 0 6 8
As % of all permanent IT jobs located in the East Midlands - 0.16% 0.26%
As % of the Job Titles category - 0.17% 0.28%
Number of salaries quoted 0 6 3
Average salary - £25,155 £28,250
Average salary % change year-on-year
- -10.95%
UK excluding London average salary £25,000 £27,500 £27,500
% change year-on-year
-9.09% -
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3454 3544 2904
As % of all permanent IT jobs located in the East Midlands 96.16% 96.41% 95.21%
Number of salaries quoted 2852 2989 2506
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £24,000 £24,000 £24,022
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East Midlands

Technical Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East Midlands region.

Technical Support Analyst Salary Trend in the East Midlands

Technical Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 2 June 2015, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 7 (100.00%) Windows
2 5 (71.43%) Firewall
2 5 (71.43%) Hyper-V
3 4 (57.14%) Citrix
3 4 (57.14%) Active Directory
4 3 (42.86%) PBX
4 3 (42.86%) TCP/IP
4 3 (42.86%) DNS
4 3 (42.86%) IBM Notes
4 3 (42.86%) MS Exchange
4 3 (42.86%) Telecoms
4 3 (42.86%) VMware
4 3 (42.86%) Lotus
5 2 (28.57%) SAN
5 2 (28.57%) VMware Infrastructure
5 2 (28.57%) Terminal Services
5 2 (28.57%) MS Excel
5 2 (28.57%) WAN
5 2 (28.57%) DHCP
5 2 (28.57%) Dell
5 2 (28.57%) LAN
5 2 (28.57%) Microsoft
6 1 (14.29%) EMC
6 1 (14.29%) Cisco
6 1 (14.29%) Windows XP
6 1 (14.29%) Broadband
6 1 (14.29%) SQL
6 1 (14.29%) SQL Server
6 1 (14.29%) MS Office
6 1 (14.29%) Internet

Technical Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 2 June 2015, IT jobs across the East Midlands region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) IBM Notes
1 3 (42.86%) MS Exchange
2 1 (14.29%) Exchange Server 2013
Applications
1 2 (28.57%) MS Excel
2 1 (14.29%) MS Office
Communications & Networking
1 5 (71.43%) Firewall
2 3 (42.86%) PBX
2 3 (42.86%) TCP/IP
2 3 (42.86%) DNS
3 2 (28.57%) SAN
3 2 (28.57%) WAN
3 2 (28.57%) DHCP
3 2 (28.57%) LAN
4 1 (14.29%) Broadband
4 1 (14.29%) Internet
4 1 (14.29%) NAS
4 1 (14.29%) Fibre Channel
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 3 (42.86%) Telecoms
2 1 (14.29%) German Language
Miscellaneous
1 1 (14.29%) Enterprise Software
Operating Systems
1 7 (100.00%) Windows
2 1 (14.29%) Windows XP
2 1 (14.29%) Windows Server 2008
2 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 1 (14.29%) Disaster Recovery
1 1 (14.29%) Integration Testing
Programming Languages
1 1 (14.29%) SQL
System Software
1 5 (71.43%) Hyper-V
2 4 (57.14%) Active Directory
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) Terminal Services
4 1 (14.29%) XenApp
Systems Management
1 1 (14.29%) EMC NetWorker
1 1 (14.29%) NetBackup
Vendors
1 4 (57.14%) Citrix
2 3 (42.86%) VMware
2 3 (42.86%) Lotus
3 2 (28.57%) Dell
3 2 (28.57%) Microsoft
4 1 (14.29%) EMC
4 1 (14.29%) Cisco
4 1 (14.29%) Symantec
4 1 (14.29%) NetApp