The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 679 680 616
Rank change year-on-year
+1 -64
Permanent jobs requiring a Technical Support Analyst 199 188 258
As % of all permanent IT jobs located in England 0.19% 0.18% 0.25%
As % of the Job Titles category 0.21% 0.19% 0.26%
Number of salaries quoted 174 173 211
Average salary £32,500 £28,500 £27,500
Average salary % change year-on-year
+14.03% +3.63%
90% offered a salary of more than £23,207 £19,500 £21,500
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £28,000 £25,000 £26,000
% change year-on-year
+12.00% -3.84%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96920 100901 97711
As % of all permanent IT jobs located in England 94.81% 94.56% 94.83%
Number of salaries quoted 80213 82431 82626
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 31 March 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +28 87 £39,500 -2.46% 7
South East +17 45 £32,500 +30.00% 1
Yorkshire -6 24 £28,125 +30.81% 4
East of England +8 15 £30,500 +22.00% 4
West Midlands -27 12 £26,500 +6.00% 1
South West -3 11 £23,000 -17.11% 1
North West +3 4 £28,500 +11.76% 2
East Midlands +6 2 £25,000 +19.04%
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 March 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 303 (62.09%) Windows
2 219 (44.88%) Microsoft
3 191 (39.14%) Active Directory
4 160 (32.79%) ITIL
5 155 (31.76%) SQL
6 138 (28.28%) MS Office
7 120 (24.59%) SQL Server
8 117 (23.98%) Windows Server 2008
9 114 (23.36%) MS Excel
10 110 (22.54%) Windows 7
11 103 (21.11%) MS Exchange
12 95 (19.47%) VMware
13 89 (18.24%) Finance
14 87 (17.83%) Windows Server 2003
15 85 (17.42%) Citrix
16 73 (14.96%) Oracle
17 69 (14.14%) Cisco
18 66 (13.52%) TCP/IP
19 65 (13.32%) Analytical Skills
20 63 (12.91%) Windows Server 2012
21 60 (12.30%) Linux
21 60 (12.30%) UNIX
22 59 (12.09%) Degree
23 58 (11.89%) Microsoft Certification
24 56 (11.48%) Windows XP
25 53 (10.86%) VMware Infrastructure
26 51 (10.45%) SharePoint
26 51 (10.45%) XML
26 51 (10.45%) Java
27 48 (9.84%) .NET

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 March 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 103 (21.11%) MS Exchange
2 51 (10.45%) SharePoint
3 47 (9.63%) Exchange Server 2010
4 45 (9.22%) IIS
5 33 (6.76%) Exchange Server 2007
6 21 (4.30%) Exchange Server 2003
7 20 (4.10%) Exchange Server 2013
8 16 (3.28%) Lync
8 16 (3.28%) Blackberry Enterprise Server
9 14 (2.87%) WorkSite
10 12 (2.46%) ColdFusion
11 10 (2.05%) Oracle Workflow
12 9 (1.84%) WebLogic
12 9 (1.84%) Tomcat
12 9 (1.84%) Lotus Domino
12 9 (1.84%) Oracle SOA Suite
13 8 (1.64%) SharePoint 2010
14 7 (1.43%) JBoss
14 7 (1.43%) IBM Notes
15 6 (1.23%) WebSphere
Applications
1 138 (28.28%) MS Office
2 114 (23.36%) MS Excel
3 4 (0.82%) Spreadsheet
4 2 (0.41%) Photoshop
5 1 (0.20%) S-PLUS
5 1 (0.20%) PrintSoft PReS
5 1 (0.20%) MS PowerPoint
5 1 (0.20%) InfoPath
Business Applications
1 15 (3.07%) Oracle EBS
2 14 (2.87%) Oracle EBS R12
3 13 (2.66%) Towers Watson Igloo
3 13 (2.66%) Dynamics CRM
4 6 (1.23%) Dynamics AX
5 2 (0.41%) Oracle ERP
5 2 (0.41%) Oracle Applications
5 2 (0.41%) BPCS
6 1 (0.20%) 3000 Xtra
6 1 (0.20%) Summit
6 1 (0.20%) Exstream
6 1 (0.20%) RMDS
6 1 (0.20%) Sage 1000
6 1 (0.20%) Google Analytics
Cloud Services
1 25 (5.12%) Office 365
2 7 (1.43%) SaaS
3 5 (1.02%) Microsoft Azure
4 2 (0.41%) IaaS
4 2 (0.41%) Yammer
Communications & Networking
1 66 (13.52%) TCP/IP
2 45 (9.22%) Firewall
3 44 (9.02%) Internet
3 44 (9.02%) DNS
4 39 (7.99%) DHCP
5 35 (7.17%) LAN
6 27 (5.53%) WAN
7 26 (5.33%) VPN
7 26 (5.33%) SAN
8 14 (2.87%) IP Telephony
9 13 (2.66%) VLAN
10 11 (2.25%) Fibre Channel
11 10 (2.05%) iSCSI
11 10 (2.05%) Cisco IOS
11 10 (2.05%) Wireless
12 9 (1.84%) Broadband
12 9 (1.84%) VoIP
13 8 (1.64%) Wi-Fi
14 6 (1.23%) Intranet
14 6 (1.23%) FTP
Database & Business Intelligence
1 120 (24.59%) SQL Server
2 46 (9.43%) SQL Server 2005
3 42 (8.61%) SQL Server 2008
4 35 (7.17%) MySQL
5 23 (4.71%) SQL Server 2012
6 18 (3.69%) Data Mining
7 17 (3.48%) Oracle Reports
7 17 (3.48%) MS Access
8 11 (2.25%) PostgreSQL
8 11 (2.25%) Relational Database
9 10 (2.05%) Crystal Reports
10 8 (1.64%) Oracle Database
11 7 (1.43%) SQLPlus
12 6 (1.23%) RDBMS
13 4 (0.82%) SQL Server Integration Services
13 4 (0.82%) Oracle Database 11g
13 4 (0.82%) Oracle Discoverer
14 3 (0.61%) SQL Server Reporting Services
15 2 (0.41%) Oracle Database 10g
15 2 (0.41%) Oracle BI EE
Development Applications
1 16 (3.28%) Oracle Forms
2 10 (2.05%) Toad
3 9 (1.84%) SQL Server Management Studio (SSMS)
4 7 (1.43%) Subversion
4 7 (1.43%) Maven
5 6 (1.23%) Jenkins
6 2 (0.41%) Eclipse
7 1 (0.20%) Visual Studio
7 1 (0.20%) VSS/SourceSafe
7 1 (0.20%) JIRA
7 1 (0.20%) Team Foundation Server
7 1 (0.20%) JDeveloper
General
1 89 (18.24%) Finance
2 35 (7.17%) Legal
3 28 (5.74%) Law
4 27 (5.53%) German Language
5 14 (2.87%) French Language
5 14 (2.87%) Back Office
6 12 (2.46%) Banking
7 11 (2.25%) Front Office
8 9 (1.84%) Marketing
9 8 (1.64%) Retail
9 8 (1.64%) Telecoms
10 7 (1.43%) Italian Language
11 6 (1.23%) Spanish Language
11 6 (1.23%) Advertising
12 5 (1.02%) Investment Banking
13 4 (0.82%) Financial Institution
13 4 (0.82%) Manufacturing
14 1 (0.20%) Electronics
Libraries, Frameworks & Software Standards
1 51 (10.45%) XML
2 48 (9.84%) .NET
3 32 (6.56%) HTML
4 26 (5.33%) ASP.NET
5 19 (3.89%) SOAP
6 12 (2.46%) DOM
6 12 (2.46%) DHTML
7 11 (2.25%) Application Packaging
7 11 (2.25%) Oracle Fusion
8 10 (2.05%) CSS
9 9 (1.84%) JSP
10 8 (1.64%) J2EE
11 6 (1.23%) Ajax
12 5 (1.02%) FIX Protocol
13 4 (0.82%) Spring
13 4 (0.82%) Middleware
13 4 (0.82%) Web Services
14 3 (0.61%) WAP
14 3 (0.61%) ActiveX
14 3 (0.61%) Struts
Miscellaneous
1 65 (13.32%) Analytical Skills
2 44 (9.02%) Blackberry
3 24 (4.92%) Computer Science
4 18 (3.69%) Data Structures
5 12 (2.46%) Client/Server
6 10 (2.05%) Social Media
7 7 (1.43%) Enterprise Software
7 7 (1.43%) Video Conferencing
7 7 (1.43%) Clustering
8 5 (1.02%) Mathematics
8 5 (1.02%) Management Information System
8 5 (1.02%) Blog
9 4 (0.82%) Private Cloud
10 3 (0.61%) iPhone
10 3 (0.61%) iPad
10 3 (0.61%) Handset
11 2 (0.41%) GIS
11 2 (0.41%) Foreign Exchange (FX)
11 2 (0.41%) EPoS
11 2 (0.41%) EFT
Operating Systems
1 303 (62.09%) Windows
2 117 (23.98%) Windows Server 2008
3 110 (22.54%) Windows 7
4 87 (17.83%) Windows Server 2003
5 63 (12.91%) Windows Server 2012
6 60 (12.30%) Linux
6 60 (12.30%) UNIX
7 56 (11.48%) Windows XP
8 30 (6.15%) Windows 8
9 24 (4.92%) Windows Vista
10 17 (3.48%) Red Hat Enterprise Linux
11 15 (3.07%) Windows 2000 Server
12 8 (1.64%) Mac OS X
13 6 (1.23%) Android
14 5 (1.02%) Mac OS X Server
14 5 (1.02%) AIX
15 3 (0.61%) CentOS
16 2 (0.41%) Windows Mobile
16 2 (0.41%) Windows 2000
16 2 (0.41%) Apple iOS
Processes & Methodologies
1 160 (32.79%) ITIL
2 32 (6.56%) Root Cause Analysis
3 29 (5.94%) Service Delivery
4 28 (5.74%) Service Management
4 28 (5.74%) Release Management
5 26 (5.33%) Incident Management
5 26 (5.33%) Configuration Management
5 26 (5.33%) Project Management
5 26 (5.33%) CRM
6 23 (4.71%) Time Management
7 20 (4.10%) Problem Management
8 19 (3.89%) Document Management
8 19 (3.89%) Mentoring
9 16 (3.28%) Continuous Improvement
10 15 (3.07%) System Testing
11 13 (2.66%) Change Control
11 13 (2.66%) ERP
12 12 (2.46%) Six Sigma
13 11 (2.25%) Disaster Recovery
13 11 (2.25%) Workflow
Programming Languages
1 155 (31.76%) SQL
2 51 (10.45%) Java
3 29 (5.94%) PL/SQL
4 25 (5.12%) JavaScript
5 23 (4.71%) C#
6 19 (3.89%) T-SQL
6 19 (3.89%) PHP
7 18 (3.69%) PowerShell
8 9 (1.84%) VBA
9 8 (1.64%) VB.NET
10 7 (1.43%) C++
11 6 (1.23%) Delphi
11 6 (1.23%) Perl
11 6 (1.23%) VB
11 6 (1.23%) Pascal
11 6 (1.23%) Shell Script
12 5 (1.02%) Python
12 5 (1.02%) C
13 3 (0.61%) Bash Shell
14 2 (0.41%) Korn
Qualifications
1 59 (12.09%) Degree
2 58 (11.89%) Microsoft Certification
3 25 (5.12%) MCSE
3 25 (5.12%) MCSA
4 22 (4.51%) MCP
4 22 (4.51%) ITIL Certification
5 19 (3.89%) Cisco Certification
6 17 (3.48%) MOS
7 14 (2.87%) MCDST
8 12 (2.46%) Six Sigma Green Belt
8 12 (2.46%) CCNA
9 9 (1.84%) A+ Certification
10 8 (1.64%) MCITP
10 8 (1.64%) Citrix Certification
11 7 (1.43%) VMware Certified Professional (VCP)
11 7 (1.43%) Security Cleared
12 6 (1.23%) CCNP
13 5 (1.02%) HND
13 5 (1.02%) SC Cleared
14 4 (0.82%) DV Cleared
Quality Assurance & Compliance
1 32 (6.56%) SLA
2 3 (0.61%) ISO/IEC 27001
2 3 (0.61%) COBIT
3 2 (0.41%) ISO 9001
3 2 (0.41%) Data Quality
4 1 (0.20%) QA
4 1 (0.20%) ISO 14001
System Software
1 191 (39.14%) Active Directory
2 53 (10.86%) VMware Infrastructure
3 26 (5.33%) Hyper-V
4 22 (4.51%) XenApp
5 16 (3.28%) XenDesktop
5 16 (3.28%) vSphere
6 9 (1.84%) Microsoft App-V
7 8 (1.64%) VMware ESXi
8 6 (1.23%) Terminal Services
9 3 (0.61%) ISA Server
9 3 (0.61%) Forefront TMG
10 2 (0.41%) Terminal Server
10 2 (0.41%) VMware ESX
11 1 (0.20%) VMware Workstation
11 1 (0.20%) Citrix Presentation Server
11 1 (0.20%) Samba
11 1 (0.20%) vCloud
11 1 (0.20%) KVM
11 1 (0.20%) XenServer
Systems Management
1 27 (5.53%) SCCM
2 7 (1.43%) Norton AntiVirus
2 7 (1.43%) NetBackup
2 7 (1.43%) Backup Exec
3 6 (1.23%) SCOM
4 5 (1.02%) XenMobile
4 5 (1.02%) EMC NetWorker
5 4 (0.82%) WSUS
6 3 (0.61%) McAfee ePO
7 2 (0.41%) MOM
7 2 (0.41%) Systems Management Server (SMS)
7 2 (0.41%) OpenView Configuration Management
8 1 (0.20%) MAILsweeper
8 1 (0.20%) ServiceCenter
8 1 (0.20%) SCSM
8 1 (0.20%) SCVMM
8 1 (0.20%) Tivoli
Vendors
1 219 (44.88%) Microsoft
2 95 (19.47%) VMware
3 85 (17.42%) Citrix
4 73 (14.96%) Oracle
5 69 (14.14%) Cisco
6 28 (5.74%) HP
7 27 (5.53%) Dell
8 21 (4.30%) Red Hat
9 18 (3.69%) Symantec
10 17 (3.48%) Apple
11 16 (3.28%) OpenText
12 15 (3.07%) NetApp
13 14 (2.87%) McAfee
13 14 (2.87%) LANDesk
14 12 (2.46%) Google
14 12 (2.46%) Bloomberg
14 12 (2.46%) IBM
14 12 (2.46%) Business Objects
15 11 (2.25%) Avaya
15 11 (2.25%) Reuters
Liverpool, Merseyside
Vertical IT
Salary: £35000 - £40000 per annum
Posted: 21 hours ago
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 23 hours ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 3 days ago
London
Logic Engagements Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 3 days ago
West London
Nursing and Midwifery Council
Salary: £46,000 per annum plus benefits
Posted: 3 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 3 days ago
West London
Proactive Appointments
Salary: Excellent Dependant on Experience
Posted: 4 days ago
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: 4 days ago
Telford, Shropshire
RecruitmentRevolution.com Limited
Salary: From £25,000 to £28,000 per annum + Private Healthcare + Pension
Posted: 4 days ago
York
Searchability
Salary: £30000 - £45000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 5 days ago
Cambridgeshire
Big Red Recruitment
Salary: £20000 - £28000 per annum + 20 Days (+Bank Hols), Health Ins, Gym
Posted: 5 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: 6 days ago
City of London
Harrington Starr
Posted: 7 days ago
Basildon
Recruitment Genius
Salary: £25000 - £27000 per annum
Posted: 12 days ago
Watford
Hays IT - Uk Posting account
Salary: £25000.00 - £27000.00 per annum
Posted: 21 days ago
North Yorkshire
Quantica Technology - London
Salary: £27000 - £28000 per annum + benefits
Posted: 21 days ago
Feltham
Recruitment Genius
Salary: £45000 - £55000 per annum
Posted: 24 days ago
Chester
OCC Computer personnel
Salary: £20k - 22k per year
Posted: 25 days ago
Guildford
Austin Fraser Limited
Salary: £30000 - £35000 per annum + car, fuel card
Posted: 27 days ago