The statistics below represent IT jobs advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 716 649 696
Rank change year-on-year
-67 +47
Permanent jobs requiring a Technical Support Analyst 160 287 265
As % of all permanent IT jobs located in England 0.18% 0.28% 0.25%
As % of the Job Titles category 0.19% 0.29% 0.26%
Number of salaries quoted 142 243 220
Median salary £30,000 £26,125 £32,000
Median salary % change year-on-year
+14.83% -18.35%
90% offered a salary of more than £21,500 £20,000 £22,500
10% offered a salary of more than £39,700 £41,132 £46,000
UK excluding London median salary £27,500 £25,013 £27,500
% change year-on-year
+9.94% -9.04%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
85387 98349 102901
As % of all permanent IT jobs located in England 96.29% 96.25% 96.40%
Number of salaries quoted 72079 82738 83928
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,250 £40,000 £40,000
% change year-on-year
+5.62% -

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 24 September 2016.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +1 54 £24,000 -14.28% 4
London +6 33 £34,500 -1.42% 5
West Midlands -5 19 £22,750 -15.74% 1
South West +11 16 £32,500 +64.55% 3
East of England -9 12 £35,000 +40.00% 1
Yorkshire -1 9 £22,000 -8.33% 2
North West -4 9 £29,500 +47.50% 2
East Midlands +16 6 £25,000 -24.39%
North East - 2 £27,500 -
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 September 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Analyst in the job title.

1 171 (47.24%) Windows
2 132 (36.46%) Microsoft
3 104 (28.73%) Active Directory
4 96 (26.52%) SQL
5 87 (24.03%) MS Excel
6 80 (22.10%) ITIL
6 80 (22.10%) Windows Server
7 78 (21.55%) VMware
8 69 (19.06%) MS Office
9 68 (18.78%) SQL Server
10 58 (16.02%) Finance
11 56 (15.47%) Degree
12 55 (15.19%) Windows Server 2008
12 55 (15.19%) Windows Server 2012
13 48 (13.26%) Oracle
13 48 (13.26%) MS Exchange
14 42 (11.60%) Cisco
15 39 (10.77%) DHCP
16 38 (10.50%) Windows 7
17 36 (9.94%) TCP/IP
17 36 (9.94%) Linux
17 36 (9.94%) Java
18 34 (9.39%) DNS
18 34 (9.39%) VMware Infrastructure
18 34 (9.39%) Analytical Skills
19 33 (9.12%) Hyper-V
19 33 (9.12%) SLA
20 32 (8.84%) Windows Server 2003
21 28 (7.73%) Microsoft Certification
21 28 (7.73%) Unix

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (13.26%) MS Exchange
2 20 (5.52%) Exchange Server 2013
3 19 (5.25%) SharePoint
4 17 (4.70%) IIS
5 14 (3.87%) Apache
6 12 (3.31%) Exchange Server 2010
6 12 (3.31%) WebSphere
7 11 (3.04%) Exchange Server 2007
8 6 (1.66%) Exchange Server 2003
8 6 (1.66%) Skype for Business
8 6 (1.66%) WebLogic
9 4 (1.10%) Alfresco
9 4 (1.10%) JBoss
9 4 (1.10%) Joomla!
9 4 (1.10%) SharePoint 2013
9 4 (1.10%) Tomcat
10 3 (0.83%) IBM Notes
10 3 (0.83%) SharePoint Server
11 2 (0.55%) CMS
11 2 (0.55%) Exchange Server 2000
Applications
1 87 (24.03%) MS Excel
2 69 (19.06%) MS Office
3 1 (0.28%) MS PowerPoint
3 1 (0.28%) ProjectWise
3 1 (0.28%) Revit
Business Applications
1 11 (3.04%) Remedy ITSM
2 6 (1.66%) Oracle EBS
2 6 (1.66%) Oracle EBS R12
3 4 (1.10%) Dynamics AX
3 4 (1.10%) Oracle Applications
4 2 (0.55%) Dynamics CRM
4 2 (0.55%) Retail-J
5 1 (0.28%) assyst
5 1 (0.28%) LatentZero
5 1 (0.28%) Markit EDM
5 1 (0.28%) Primavera
5 1 (0.28%) thinkFolio
Cloud Services
1 25 (6.91%) SaaS
2 19 (5.25%) Office 365
3 14 (3.87%) Microsoft Azure
4 12 (3.31%) Amazon AWS
5 4 (1.10%) GitHub
6 3 (0.83%) Cloud Computing
7 2 (0.55%) Mimecast
8 1 (0.28%) SuccessFactors
Communications & Networking
1 39 (10.77%) DHCP
2 36 (9.94%) TCP/IP
3 34 (9.39%) DNS
4 27 (7.46%) LAN
4 27 (7.46%) SAN
5 25 (6.91%) Firewall
6 24 (6.63%) VPN
7 21 (5.80%) WAN
8 15 (4.14%) Internet
9 11 (3.04%) Cisco ASA
9 11 (3.04%) VLAN
10 10 (2.76%) SMTP
11 8 (2.21%) Wireless
11 8 (2.21%) Wireshark
12 7 (1.93%) IP Telephony
12 7 (1.93%) Skype
13 6 (1.66%) Ethernet
13 6 (1.66%) NAS
13 6 (1.66%) SNMP
13 6 (1.66%) Wi-Fi
Database & Business Intelligence
1 68 (18.78%) SQL Server
2 16 (4.42%) SQL Server 2008
3 15 (4.14%) Oracle Database
4 14 (3.87%) SQL Server 2012
5 13 (3.59%) SQL Server Reporting Services
6 10 (2.76%) MySQL
7 7 (1.93%) SQL Server 2000
7 7 (1.93%) SQL Server 2005
8 6 (1.66%) Data Warehouse
8 6 (1.66%) KDB
8 6 (1.66%) Oracle Reports
8 6 (1.66%) SQL Server Integration Services
9 5 (1.38%) Oracle Database 11g
9 5 (1.38%) SQL Server 2014
9 5 (1.38%) SQL Server Analysis Services
10 4 (1.10%) MongoDB
10 4 (1.10%) MS Access
11 2 (0.55%) DB2
11 2 (0.55%) Hadoop
11 2 (0.55%) PowerPivot
Development Applications
1 10 (2.76%) Oracle Forms
2 6 (1.66%) JDeveloper
2 6 (1.66%) Toad
3 5 (1.38%) Jenkins
4 4 (1.10%) Maven
4 4 (1.10%) Subversion
5 3 (0.83%) JIRA
6 2 (0.55%) NCrunch
6 2 (0.55%) NeoLoad
6 2 (0.55%) PowerBuilder
6 2 (0.55%) ReSharper
6 2 (0.55%) Selenium
6 2 (0.55%) Visual Studio
7 1 (0.28%) Ant
7 1 (0.28%) MorphX
7 1 (0.28%) MSI
7 1 (0.28%) SQL Server Management Studio (SSMS)
7 1 (0.28%) TeamCity
General
1 58 (16.02%) Finance
2 14 (3.87%) Retail
3 11 (3.04%) Front Office
4 10 (2.76%) Back Office
4 10 (2.76%) Banking
4 10 (2.76%) German Language
4 10 (2.76%) Manufacturing
5 9 (2.49%) French Language
6 8 (2.21%) Billing
7 7 (1.93%) Telecoms
8 5 (1.38%) Automotive
8 5 (1.38%) Legal
9 4 (1.10%) Military
9 4 (1.10%) Spanish Language
10 2 (0.55%) Advertising
10 2 (0.55%) Arabic Language
10 2 (0.55%) Financial Institution
10 2 (0.55%) Hindi Language
10 2 (0.55%) Law
10 2 (0.55%) Russian Language
Libraries, Frameworks & Software Standards
1 17 (4.70%) .NET
1 17 (4.70%) HTML
2 12 (3.31%) FIX Protocol
3 10 (2.76%) XML
4 8 (2.21%) CSS
5 7 (1.93%) SOAP
5 7 (1.93%) Web Services
6 6 (1.66%) Django
7 4 (1.10%) Ajax
7 4 (1.10%) AngularJS
7 4 (1.10%) Backbone.js
7 4 (1.10%) Dojo
7 4 (1.10%) Ember.js
7 4 (1.10%) Hibernate
7 4 (1.10%) JPA
7 4 (1.10%) JSP
7 4 (1.10%) React
7 4 (1.10%) Spring
7 4 (1.10%) Spring MVC
7 4 (1.10%) Spring Web Flow
Miscellaneous
1 34 (9.39%) Analytical Skills
2 13 (3.59%) Mathematics
3 11 (3.04%) Computer Science
3 11 (3.04%) Driving Licence
4 10 (2.76%) Clustering
4 10 (2.76%) Data Centre
4 10 (2.76%) Replication
5 9 (2.49%) Management Information System
6 7 (1.93%) Derivative
6 7 (1.93%) Equities
7 5 (1.38%) Blackberry
7 5 (1.38%) e-Learning
8 4 (1.10%) EPoS
8 4 (1.10%) Fat Client
8 4 (1.10%) HP StoreVirtual
8 4 (1.10%) iPad
8 4 (1.10%) Thin Client
9 3 (0.83%) Device Driver
9 3 (0.83%) iSeries
9 3 (0.83%) Statistics
Operating Systems
1 171 (47.24%) Windows
2 80 (22.10%) Windows Server
3 55 (15.19%) Windows Server 2008
3 55 (15.19%) Windows Server 2012
4 38 (10.50%) Windows 7
5 36 (9.94%) Linux
6 32 (8.84%) Windows Server 2003
7 28 (7.73%) Unix
8 27 (7.46%) Windows 8
9 21 (5.80%) Windows XP
10 17 (4.70%) Mac OS X
11 15 (4.14%) Windows 10
12 10 (2.76%) Windows Vista
13 8 (2.21%) Android
14 7 (1.93%) Apple iOS
15 6 (1.66%) CentOS
16 2 (0.55%) Debian
16 2 (0.55%) Solaris
16 2 (0.55%) Windows 2000 Server
17 1 (0.28%) Windows CE
Processes & Methodologies
1 80 (22.10%) ITIL
2 25 (6.91%) Service Management
3 24 (6.63%) Project Management
4 23 (6.35%) Service Delivery
5 21 (5.80%) CRM
6 17 (4.70%) ITSM
7 13 (3.59%) Incident Management
8 12 (3.31%) Change Management
9 11 (3.04%) Problem Management
10 10 (2.76%) Logistics
10 10 (2.76%) Regression Testing
11 9 (2.49%) Business Intelligence
11 9 (2.49%) Time Management
12 8 (2.21%) Asset Management
12 8 (2.21%) Document Management
12 8 (2.21%) Investment Management
12 8 (2.21%) Validation
13 7 (1.93%) Automated Testing
13 7 (1.93%) ERP
13 7 (1.93%) Release Management
Programming Languages
1 96 (26.52%) SQL
2 36 (9.94%) Java
3 14 (3.87%) PHP
4 13 (3.59%) JavaScript
4 13 (3.59%) PL/SQL
4 13 (3.59%) PowerShell
5 12 (3.31%) C
5 12 (3.31%) Python
6 11 (3.04%) C#
7 9 (2.49%) Shell Script
7 9 (2.49%) T-SQL
8 5 (1.38%) VB
8 5 (1.38%) VBA
9 4 (1.10%) Delphi
9 4 (1.10%) Pascal
9 4 (1.10%) Perl
9 4 (1.10%) R
10 3 (0.83%) Bash Shell
10 3 (0.83%) VB.NET
11 2 (0.55%) RPG
Qualifications
1 56 (15.47%) Degree
2 28 (7.73%) Microsoft Certification
3 21 (5.80%) MCP
3 21 (5.80%) MCSE
4 19 (5.25%) CCNA
4 19 (5.25%) Cisco Certification
5 13 (3.59%) MCSA
5 13 (3.59%) VMware Certified Professional (VCP)
6 12 (3.31%) MCITP
7 11 (3.04%) Security Cleared
8 10 (2.76%) ITIL Certification
9 8 (2.21%) VCP5
10 5 (1.38%) SC Cleared
11 4 (1.10%) A+ Certification
11 4 (1.10%) MCDST
12 2 (0.55%) ACMT
12 2 (0.55%) PMI Certification
12 2 (0.55%) PMP
13 1 (0.28%) HND
13 1 (0.28%) MOS
Quality Assurance & Compliance
1 33 (9.12%) SLA
2 6 (1.66%) QA
3 3 (0.83%) ISO/IEC 27001
4 2 (0.55%) Data Quality
System Software
1 104 (28.73%) Active Directory
2 34 (9.39%) VMware Infrastructure
3 33 (9.12%) Hyper-V
4 10 (2.76%) IMail Server
5 7 (1.93%) XenDesktop
6 6 (1.66%) VMware ESXi
6 6 (1.66%) vSphere
7 3 (0.83%) XenApp
8 2 (0.55%) Squid
9 1 (0.28%) UAG
9 1 (0.28%) Virtual Machines
9 1 (0.28%) Virtual Servers
Systems Management
1 16 (4.42%) Backup Exec
2 11 (3.04%) SCCM
3 10 (2.76%) Norton AntiVirus
4 5 (1.38%) Microsoft Clustering
5 4 (1.10%) DameWare
5 4 (1.10%) Nagios
6 3 (0.83%) Control-M
6 3 (0.83%) ITRS Geneos
6 3 (0.83%) McAfee ePO
6 3 (0.83%) Perfmon
6 3 (0.83%) Systems Management Server (SMS)
6 3 (0.83%) WSUS
7 2 (0.55%) AirWatch
7 2 (0.55%) Ansible
7 2 (0.55%) Microsoft Data Protection Manager
8 1 (0.28%) Cisco CUCM
Vendors
1 132 (36.46%) Microsoft
2 78 (21.55%) VMware
3 48 (13.26%) Oracle
4 42 (11.60%) Cisco
5 22 (6.08%) Citrix
6 17 (4.70%) Symantec
7 14 (3.87%) IBM
8 13 (3.59%) Apple
8 13 (3.59%) CheckPoint
8 13 (3.59%) Veeam
9 12 (3.31%) Juniper
10 11 (3.04%) Avaya
10 11 (3.04%) NetSuite
10 11 (3.04%) Remedy
11 9 (2.49%) HP
11 9 (2.49%) Xerox
12 7 (1.93%) Fidessa
12 7 (1.93%) Sophos
13 6 (1.66%) Bloomberg
13 6 (1.66%) Kaspersky
Bristol, Avon
Tria Recruitment
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £38000 - £40000 per annum
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: 2 days ago
Essex
Senitor Associates
Posted: 3 days ago
Greater Manchester
Adria Solutions Ltd
Salary: £18000 - £22000 per annum
Posted: 4 days ago
London
MI6
Posted: 5 days ago
Bristol, Avon
ReThink Recruitment
Salary: £35000.00 per annum
Posted: 5 days ago
North West London
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + Benefits
Posted: 4 days ago
Wetherby, West Yorkshire
RecruitmentRevolution.com Limited
Salary: From £30,000 to £35,000 per annum + Paid Overtime + Pension Scheme + C
Posted: 4 days ago
London
TRG
Salary: 40000-60000 Per Annum Benefits Package (Pension, Bonus etc)
Posted: 15 days ago
Fareham
Spectrum IT
Salary: £30000 - £40000 per annum + Benefits + Training
Posted: 24 days ago
Penryn, Cornwall
Databasics Hospitality Systems Ltd (Hotel Perfect)
Salary: Negotiable according to experience
Posted: 25 days ago
Brighton
Bluetown Online LTD
Posted: 16 days ago
Chertsey, Surrey
Cegedim Health Services
Salary: Unspecified Competitive Plus Company Benefits
Posted: 19 days ago
Telford
Recruitment Revolution Limited
Salary: £25,000 - £28,000 depending on experience + pension and healthcare
Posted: 18 days ago