The statistics below represent IT jobs advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
UK / England
Rank 690 653 680
Rank change year-on-year
-37 +27
Permanent jobs requiring a Technical Support Analyst 128 274 249
As % of all permanent IT jobs located in England 0.16% 0.29% 0.25%
As % of the Job Titles category 0.17% 0.30% 0.26%
Number of salaries quoted 109 253 225
Median salary £28,000 £31,500 £32,500
Median salary % change year-on-year
-11.11% -3.07%
90% offered a salary of more than £18,000 £22,500 £23,700
10% offered a salary of more than £40,000 £45,000 £47,500
UK excluding London median salary £23,500 £28,000 £30,000
% change year-on-year
-16.07% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75309 92135 95896
As % of all permanent IT jobs located in England 96.34% 96.50% 96.70%
Number of salaries quoted 62944 78123 79993
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 19 February 2017.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 51 £33,500 -11.25% 2
Yorkshire +29 20 £21,500 -10.41% 4
East of England +24 17 £18,000 -40.00% 2
South East -9 15 £22,500 -30.76% 2
West Midlands +36 13 £37,500 +50.00% 4
South West +25 10 £35,000 +2.94%
East Midlands +10 1 £29,000 +7.40% 1
North West -28 1 £27,000 -14.28% 2
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 19 February 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Analyst in the job title.

1 134 (47.35%) Windows
2 115 (40.64%) Microsoft
3 77 (27.21%) Active Directory
4 72 (25.44%) MS Excel
5 71 (25.09%) SQL
6 67 (23.67%) ITIL
7 64 (22.61%) Windows Server
8 54 (19.08%) SQL Server
8 54 (19.08%) Finance
9 51 (18.02%) VMware
10 45 (15.90%) Degree
11 39 (13.78%) MS Office
12 38 (13.43%) DNS
12 38 (13.43%) Analytical Skills
13 36 (12.72%) MS Exchange
14 35 (12.37%) Windows Server 2012
15 34 (12.01%) Windows 7
16 32 (11.31%) Linux
17 30 (10.60%) Service Delivery
17 30 (10.60%) Windows Server 2008
18 28 (9.89%) Citrix
19 27 (9.54%) Cisco
19 27 (9.54%) LAN
19 27 (9.54%) WAN
19 27 (9.54%) Service Management
19 27 (9.54%) Firewall
20 26 (9.19%) Problem Management
21 24 (8.48%) DHCP
21 24 (8.48%) CRM
21 24 (8.48%) IIS

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (12.72%) MS Exchange
2 24 (8.48%) IIS
3 18 (6.36%) Exchange Server 2010
4 15 (5.30%) Exchange Server 2013
5 11 (3.89%) WebSphere
6 9 (3.18%) SharePoint
7 8 (2.83%) Alfresco
7 8 (2.83%) Apache
7 8 (2.83%) JBoss
7 8 (2.83%) Joomla!
7 8 (2.83%) Skype for Business
7 8 (2.83%) WebLogic
8 7 (2.47%) Exchange Server 2007
9 5 (1.77%) IBM Notes
10 4 (1.41%) SharePoint 2013
11 3 (1.06%) Exchange Server 2003
12 2 (0.71%) CMS
13 1 (0.35%) ArcGIS
13 1 (0.35%) Elasticsearch
13 1 (0.35%) IBM Domino
Applications
1 72 (25.44%) MS Excel
2 39 (13.78%) MS Office
3 8 (2.83%) MS PowerPoint
4 6 (2.12%) MS Visio
5 1 (0.35%) AutoCAD
5 1 (0.35%) Pro/ENGINEER
5 1 (0.35%) ProjectWise
5 1 (0.35%) PTC Creo
5 1 (0.35%) Revit
5 1 (0.35%) Vectorworks
Business Applications
1 14 (4.95%) RiskWrite
2 5 (1.77%) SAP Oil and Gas
3 3 (1.06%) Dynamics CRM
4 2 (0.71%) Loan IQ
4 2 (0.71%) Retail-J
5 1 (0.35%) Dynamics AX
5 1 (0.35%) NetSuite
5 1 (0.35%) Primavera
Cloud Services
1 22 (7.77%) SaaS
2 18 (6.36%) Office 365
3 8 (2.83%) GitHub
4 3 (1.06%) Microsoft Azure
5 2 (0.71%) Amazon AWS
5 2 (0.71%) Cloud Computing
6 1 (0.35%) Adobe Creative Cloud
6 1 (0.35%) Boomi
6 1 (0.35%) G Suite
6 1 (0.35%) OneDrive
6 1 (0.35%) SuccessFactors
Communications & Networking
1 38 (13.43%) DNS
2 27 (9.54%) Firewall
2 27 (9.54%) LAN
2 27 (9.54%) WAN
3 24 (8.48%) DHCP
4 23 (8.13%) SAN
4 23 (8.13%) TCP/IP
5 22 (7.77%) Internet
6 17 (6.01%) SMTP
7 9 (3.18%) Network Security
8 8 (2.83%) LDAP
9 7 (2.47%) NAS
9 7 (2.47%) VPN
10 6 (2.12%) HTTP
10 6 (2.12%) Skype
11 5 (1.77%) Cisco ASA
11 5 (1.77%) HTTPS
11 5 (1.77%) SNMP
11 5 (1.77%) tcpdump
11 5 (1.77%) VoIP
Database & Business Intelligence
1 54 (19.08%) SQL Server
2 21 (7.42%) SQL Server 2008
3 13 (4.59%) SQL Server 2012
4 9 (3.18%) SQL Server 2000
4 9 (3.18%) SQL Server 2005
5 8 (2.83%) MongoDB
5 8 (2.83%) MS Access
6 5 (1.77%) Oracle Database
7 4 (1.41%) Oracle Database 11g
7 4 (1.41%) SQL Server 2014
8 3 (1.06%) Data Warehouse
8 3 (1.06%) Relational Database
9 2 (0.71%) SQL Server Integration Services
9 2 (0.71%) SQL Server Reporting Services
10 1 (0.35%) BusinessObjects
10 1 (0.35%) GIS
10 1 (0.35%) Hadoop
10 1 (0.35%) Oracle BI EE
10 1 (0.35%) PostgreSQL
10 1 (0.35%) QlikView
Development Applications
1 14 (4.95%) Eclipse
1 14 (4.95%) VersionOne
2 8 (2.83%) Jenkins
2 8 (2.83%) Maven
2 8 (2.83%) Oracle Forms
2 8 (2.83%) Subversion
3 2 (0.71%) NCrunch
3 2 (0.71%) NeoLoad
3 2 (0.71%) ReSharper
3 2 (0.71%) Selenium
3 2 (0.71%) Visual Studio
General
1 54 (19.08%) Finance
2 19 (6.71%) Telecoms
3 11 (3.89%) Manufacturing
4 10 (3.53%) Retail
5 7 (2.47%) Electronics
6 6 (2.12%) Banking
6 6 (2.12%) Marketing
7 5 (1.77%) Dutch Language
7 5 (1.77%) French Language
7 5 (1.77%) Law
7 5 (1.77%) Legal
8 3 (1.06%) Advertising
9 2 (0.71%) Back Office
9 2 (0.71%) German Language
9 2 (0.71%) Mandarin Language
9 2 (0.71%) Polish Language
10 1 (0.35%) Arabic Language
10 1 (0.35%) Italian Language
10 1 (0.35%) Russian Language
10 1 (0.35%) Spanish Language
Libraries, Frameworks & Software Standards
1 15 (5.30%) Web Services
2 13 (4.59%) XML
3 12 (4.24%) .NET
4 9 (3.18%) HTML
5 8 (2.83%) Ajax
5 8 (2.83%) AngularJS
5 8 (2.83%) Backbone.js
5 8 (2.83%) Dojo
5 8 (2.83%) Ember.js
5 8 (2.83%) Hibernate
5 8 (2.83%) JPA
5 8 (2.83%) JSP
5 8 (2.83%) React
5 8 (2.83%) SOAP
5 8 (2.83%) Spring
5 8 (2.83%) Spring MVC
5 8 (2.83%) Spring Web Flow
5 8 (2.83%) WSDL
6 2 (0.71%) Middleware
6 2 (0.71%) XSLT
Miscellaneous
1 38 (13.43%) Analytical Skills
2 16 (5.65%) Data Centre
3 14 (4.95%) Computer Science
3 14 (4.95%) iSeries
4 9 (3.18%) Management Information System
5 5 (1.77%) PKI
5 5 (1.77%) Replication
5 5 (1.77%) Smartphone
6 4 (1.41%) EPoS
6 4 (1.41%) Mathematics
7 3 (1.06%) BYOD
7 3 (1.06%) Credit Risk
7 3 (1.06%) Driving Licence
7 3 (1.06%) Fintech
8 2 (0.71%) Blackberry
8 2 (0.71%) Clustering
8 2 (0.71%) Enterprise Storage
8 2 (0.71%) NHS
8 2 (0.71%) Social Network
8 2 (0.71%) Video Conferencing
Operating Systems
1 134 (47.35%) Windows
2 64 (22.61%) Windows Server
3 35 (12.37%) Windows Server 2012
4 34 (12.01%) Windows 7
5 32 (11.31%) Linux
6 30 (10.60%) Windows Server 2008
7 20 (7.07%) Windows XP
8 16 (5.65%) Windows Server 2003
9 13 (4.59%) Unix
10 10 (3.53%) Apple iOS
10 10 (3.53%) Windows Vista
11 9 (3.18%) Android
11 9 (3.18%) Windows 8
12 7 (2.47%) Mac OS X
13 4 (1.41%) Windows 10
14 2 (0.71%) Windows 2000
15 1 (0.35%) AIX
15 1 (0.35%) Mac OS X Server
15 1 (0.35%) MVS
15 1 (0.35%) Solaris
Processes & Methodologies
1 67 (23.67%) ITIL
2 30 (10.60%) Service Delivery
3 27 (9.54%) Service Management
4 26 (9.19%) Problem Management
5 24 (8.48%) CRM
6 22 (7.77%) Incident Management
7 20 (7.07%) Change Control
7 20 (7.07%) Change Management
8 14 (4.95%) Performance Tuning
8 14 (4.95%) Trend Analysis
9 13 (4.59%) Disaster Recovery
10 12 (4.24%) Capacity Planning
10 12 (4.24%) Open Source
11 10 (3.53%) Release Management
12 9 (3.18%) Ticket Management
13 8 (2.83%) Android Development
13 8 (2.83%) High Availability
13 8 (2.83%) iOS Development
13 8 (2.83%) Mobile Development
13 8 (2.83%) MVC
Programming Languages
1 71 (25.09%) SQL
2 18 (6.36%) Java
3 14 (4.95%) JavaScript
4 10 (3.53%) PHP
4 10 (3.53%) PowerShell
5 9 (3.18%) VB
5 9 (3.18%) VBA
6 8 (2.83%) Delphi
6 8 (2.83%) Pascal
7 5 (1.77%) C#
8 4 (1.41%) C
8 4 (1.41%) Perl
8 4 (1.41%) T-SQL
9 2 (0.71%) Bash Shell
9 2 (0.71%) Python
9 2 (0.71%) Scala
9 2 (0.71%) VB6
10 1 (0.35%) C++
Qualifications
1 45 (15.90%) Degree
2 24 (8.48%) Microsoft Certification
3 21 (7.42%) MCSE
4 18 (6.36%) CCNA
4 18 (6.36%) Cisco Certification
5 17 (6.01%) Security Cleared
6 14 (4.95%) ITIL Foundation Certificate
7 9 (3.18%) SC Cleared
8 6 (2.12%) MCP
9 5 (1.77%) MCSA
10 3 (1.06%) ACMT
10 3 (1.06%) VMware Certified Professional (VCP)
11 1 (0.35%) CISM
11 1 (0.35%) CISSP
11 1 (0.35%) DBS Check
11 1 (0.35%) MCITP
11 1 (0.35%) SANS
Quality Assurance & Compliance
1 21 (7.42%) SLA
2 6 (2.12%) ISO/IEC 27001
3 5 (1.77%) QA
4 3 (1.06%) Basel II
4 3 (1.06%) Basel III
5 2 (0.71%) BS25999
6 1 (0.35%) Data Quality
6 1 (0.35%) ISO 9001
System Software
1 77 (27.21%) Active Directory
2 22 (7.77%) VMware Infrastructure
3 17 (6.01%) IMail Server
4 16 (5.65%) XenApp
5 12 (4.24%) VMware ESXi
5 12 (4.24%) vSphere
6 8 (2.83%) Hyper-V
6 8 (2.83%) XenServer
7 6 (2.12%) Virtual Machines
8 4 (1.41%) XenDesktop
9 1 (0.35%) Citrix Presentation Server
Systems Management
1 13 (4.59%) Nagios
2 7 (2.47%) SCCM
3 6 (2.12%) OpenView
4 3 (1.06%) Systems Management Server (SMS)
5 2 (0.71%) AirWatch
5 2 (0.71%) Microsoft Clustering
6 1 (0.35%) Backup Exec
6 1 (0.35%) Computer Emergency Response Teams
6 1 (0.35%) Control-M
6 1 (0.35%) CSIRT
6 1 (0.35%) NetBackup
6 1 (0.35%) Norton AntiVirus
6 1 (0.35%) SCOM
Vendors
1 115 (40.64%) Microsoft
2 51 (18.02%) VMware
3 28 (9.89%) Citrix
4 27 (9.54%) Cisco
5 21 (7.42%) Oracle
6 13 (4.59%) Veeam
7 12 (4.24%) IBM
7 12 (4.24%) Juniper
8 10 (3.53%) Apple
8 10 (3.53%) HP
9 8 (2.83%) Dell
9 8 (2.83%) Sophos
10 7 (2.47%) CheckPoint
11 5 (1.77%) Blue Coat
11 5 (1.77%) F5
11 5 (1.77%) Forcepoint
11 5 (1.77%) NetApp
11 5 (1.77%) NETGEAR
11 5 (1.77%) SAP
12 4 (1.41%) Lotus
North London
TEKsystems
Salary: £25000 - £35000 per annum + Additional Benefits
Posted: Yesterday
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: 2 days ago
Nottingham, Nottinghamshire
Nottingham Trent University
Salary: From £32,004 to £36,001 per annum
Posted: 2 days ago
Warwick, Warwickshire
Accenture
Salary: Up to £28,000 per annum + Benefits
Posted: 2 days ago
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000.00 per annum + benefits
Posted: 6 days ago
Shrewsbury, Shropshire
IT Talent Solutions
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
Peterborough, Cambridgeshire
Interaction Recruitment PLC
Salary: £22k - 25k per year + shift allowance
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 3 days ago
Redditch, Worcestershire
Network ITR
Salary: £25000 per annum
Posted: 6 days ago
Doncaster
Recruitment Genius Ltd
Salary: £16000 - £20000 per annum
Posted: 10 days ago
Cheshire
Nigel Frank International
Salary: £22000 per annum + Additional Benefits
Posted: 10 days ago
Hull, North Humberside
Kcom Group Plc
Salary: £15000 - £17500 per annum + additional benefits
Posted: 19 days ago
Greater Manchester
Nigel Frank International
Salary: £28000 per annum + Additional benefits
Posted: 12 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
Posted: 6 days ago
Solihull
Recruitment Revolution Limited
Salary: £24,000 - £27,000 plus shift allowance + Extensive Benefits
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Salary: £20,000 to £25,000 per annum + Full Company Benefits
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