The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 606 692 607
Rank change year-on-year
+86 -85
Permanent jobs requiring a Technical Support Analyst 277 170 271
As % of all permanent IT jobs located in England 0.26% 0.17% 0.26%
As % of the Job Titles category 0.27% 0.18% 0.27%
Number of salaries quoted 236 156 229
Average salary £32,500 £30,000 £29,000
Average salary % change year-on-year
+8.33% +3.44%
90% offered a salary of more than £22,500 £22,000 £20,000
10% offered a salary of more than £47,650 £45,000 £42,500
UK excluding London average salary £27,500 £28,750 £27,500
% change year-on-year
-4.34% +4.54%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100841 95105 100917
As % of all permanent IT jobs located in England 94.52% 94.58% 95.23%
Number of salaries quoted 83428 79799 86766
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,539 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 30 October 2014.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +96 145 £37,500 +17.18% 16
South East +13 52 £32,500 +8.33% 10
South West -3 19 £22,500 -40.78% 5
East of England -9 19 £31,250 -10.71% 1
Yorkshire -21 19 £23,000 -9.80% 2
North West -23 7 £24,500 -2.97% 3
North East -17 6 £28,750 +15.00%
East Midlands -6 5 £27,500 +25.00% 2
West Midlands -14 5 £28,000 -34.11% 6
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 30 October 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 356 (64.49%) Windows
2 274 (49.64%) Microsoft
3 197 (35.69%) Active Directory
4 154 (27.90%) ITIL
5 153 (27.72%) MS Excel
6 152 (27.54%) SQL
7 139 (25.18%) MS Office
8 137 (24.82%) Windows Server 2008
9 133 (24.09%) VMware
10 127 (23.01%) Finance
11 122 (22.10%) MS Exchange
12 115 (20.83%) Citrix
13 107 (19.38%) Windows Server 2003
14 103 (18.66%) SQL Server
15 91 (16.49%) Microsoft Certification
16 88 (15.94%) TCP/IP
17 87 (15.76%) Firewall
18 82 (14.86%) Windows 7
19 74 (13.41%) VMware Infrastructure
19 74 (13.41%) Degree
20 72 (13.04%) Cisco
21 70 (12.68%) UNIX
22 63 (11.41%) Internet
23 61 (11.05%) Windows XP
24 60 (10.87%) Exchange Server 2010
25 58 (10.51%) LAN
25 58 (10.51%) Linux
26 57 (10.33%) DNS
27 56 (10.14%) Windows Server 2012
28 54 (9.78%) MCSE

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 30 October 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 122 (22.10%) MS Exchange
2 60 (10.87%) Exchange Server 2010
3 46 (8.33%) SharePoint
4 34 (6.16%) IIS
5 32 (5.80%) Exchange Server 2007
6 28 (5.07%) Exchange Server 2013
7 26 (4.71%) Blackberry Enterprise Server
8 21 (3.80%) Exchange Server 2003
9 12 (2.17%) Lync
10 11 (1.99%) Tomcat
11 9 (1.63%) SharePoint 2010
12 8 (1.45%) JBoss
13 7 (1.27%) ColdFusion
13 7 (1.27%) WorkSite
14 4 (0.72%) WebSphere
14 4 (0.72%) Exchange Server 2000
14 4 (0.72%) Apache
15 3 (0.54%) SAS
15 3 (0.54%) WebLogic
16 2 (0.36%) Tuxedo
Applications
1 153 (27.72%) MS Excel
2 139 (25.18%) MS Office
3 5 (0.91%) MS PowerPoint
4 4 (0.72%) Acrobat
5 3 (0.54%) Spreadsheet
5 3 (0.54%) MS Visio
6 2 (0.36%) Photoshop
6 2 (0.36%) PrintSoft PReS
Business Applications
1 9 (1.63%) Dynamics CRM
2 6 (1.09%) Towers Watson Igloo
2 6 (1.09%) SAP SRM
2 6 (1.09%) Oracle Applications
3 4 (0.72%) PeopleSoft HRMS
3 4 (0.72%) Dynamics AX
4 3 (0.54%) Oracle General Ledger
4 3 (0.54%) Oracle EBS R12
4 3 (0.54%) Oracle Financials
4 3 (0.54%) Oracle Payables
4 3 (0.54%) Oracle Cash Management
4 3 (0.54%) Oracle Assets
5 2 (0.36%) Oracle ERP
5 2 (0.36%) Oracle Subledger Accounting
5 2 (0.36%) Oracle Receivables
5 2 (0.36%) RiskWrite
5 2 (0.36%) Oracle EBS
6 1 (0.18%) Oracle HRMS
6 1 (0.18%) BPCS
6 1 (0.18%) Oracle Payroll
Cloud Services
1 13 (2.36%) SaaS
2 9 (1.63%) Office 365
3 4 (0.72%) Cloud Computing
4 1 (0.18%) Amazon EC2
4 1 (0.18%) Amazon S3
4 1 (0.18%) Microsoft Azure
4 1 (0.18%) Amazon AWS
4 1 (0.18%) Route 53
4 1 (0.18%) ElastiCache
4 1 (0.18%) Amazon ElastiCache
Communications & Networking
1 88 (15.94%) TCP/IP
2 87 (15.76%) Firewall
3 63 (11.41%) Internet
4 58 (10.51%) LAN
5 57 (10.33%) DNS
6 51 (9.24%) DHCP
7 47 (8.51%) WAN
8 40 (7.25%) VPN
9 36 (6.52%) SAN
10 24 (4.35%) VoIP
11 14 (2.54%) ADSL
11 14 (2.54%) Network Security
12 13 (2.36%) MPLS
13 10 (1.81%) VLAN
13 10 (1.81%) Cisco IOS
14 9 (1.63%) Wireless
15 8 (1.45%) IP Telephony
16 7 (1.27%) Broadband
16 7 (1.27%) Ethernet
17 6 (1.09%) FTP
Database & Business Intelligence
1 103 (18.66%) SQL Server
2 28 (5.07%) SQL Server 2008
3 26 (4.71%) MySQL
4 23 (4.17%) SQL Server 2005
5 17 (3.08%) Relational Database
6 16 (2.90%) SQL Server Reporting Services
7 14 (2.54%) SQL Server 2012
8 12 (2.17%) Crystal Reports
9 10 (1.81%) Oracle Reports
9 10 (1.81%) RDBMS
10 9 (1.63%) MS Access
11 6 (1.09%) Data Mining
12 4 (0.72%) SQLPlus
12 4 (0.72%) DTS
12 4 (0.72%) Ingres
13 3 (0.54%) Oracle Discoverer
13 3 (0.54%) Big Data
13 3 (0.54%) Oracle Database
13 3 (0.54%) Oracle BI Publisher
14 2 (0.36%) IBM InfoSphere
Development Applications
1 7 (1.27%) Oracle Forms
2 6 (1.09%) SQL Server Management Studio (SSMS)
3 4 (0.72%) Team Foundation Server
4 2 (0.36%) Jenkins
4 2 (0.36%) Subversion
4 2 (0.36%) Maven
5 1 (0.18%) JIRA
5 1 (0.18%) Oracle APEX
5 1 (0.18%) Toad
5 1 (0.18%) ProC
5 1 (0.18%) Visual Studio
General
1 127 (23.01%) Finance
2 35 (6.34%) Legal
3 26 (4.71%) Banking
4 22 (3.99%) Law
5 13 (2.36%) Electronics
6 12 (2.17%) French Language
7 11 (1.99%) Investment Banking
8 10 (1.81%) German Language
9 9 (1.63%) Front Office
10 8 (1.45%) Back Office
10 8 (1.45%) Advertising
10 8 (1.45%) Retail
11 7 (1.27%) Marketing
12 6 (1.09%) Telecoms
13 3 (0.54%) Publishing
13 3 (0.54%) Billing
14 2 (0.36%) Italian Language
14 2 (0.36%) Spanish Language
14 2 (0.36%) Manufacturing
14 2 (0.36%) Financial Institution
Libraries, Frameworks & Software Standards
1 34 (6.16%) HTML
2 32 (5.80%) .NET
3 23 (4.17%) XML
4 19 (3.44%) CSS
5 15 (2.72%) SOAP
6 12 (2.17%) ASP.NET
7 10 (1.81%) jQuery
8 9 (1.63%) COM
9 8 (1.45%) J2EE
10 7 (1.27%) DOM
10 7 (1.27%) DHTML
11 6 (1.09%) JSP
12 5 (0.91%) Web Services
13 3 (0.54%) WAP
13 3 (0.54%) Software Packaging
14 2 (0.36%) FIX Protocol
14 2 (0.36%) Middleware
14 2 (0.36%) LAMP
14 2 (0.36%) Flash
14 2 (0.36%) JMS
Miscellaneous
1 52 (9.42%) Analytical Skills
2 48 (8.70%) Blackberry
3 41 (7.43%) Computer Science
4 15 (2.72%) Mathematics
5 11 (1.99%) Hedge funds
6 10 (1.81%) iPhone
7 8 (1.45%) Physics
8 6 (1.09%) Fat Client
8 6 (1.09%) Thin Client
8 6 (1.09%) Handset
8 6 (1.09%) Clustering
9 4 (0.72%) PDA
9 4 (0.72%) iPad
9 4 (0.72%) Data Structures
9 4 (0.72%) Enterprise Software
9 4 (0.72%) FlexPod
9 4 (0.72%) Life Science
10 3 (0.54%) iSeries
10 3 (0.54%) Management Information System
10 3 (0.54%) AS400
Operating Systems
1 356 (64.49%) Windows
2 137 (24.82%) Windows Server 2008
3 107 (19.38%) Windows Server 2003
4 82 (14.86%) Windows 7
5 70 (12.68%) UNIX
6 61 (11.05%) Windows XP
7 58 (10.51%) Linux
8 56 (10.14%) Windows Server 2012
9 32 (5.80%) Windows 8
9 32 (5.80%) Windows Vista
10 16 (2.90%) Mac OS X
11 13 (2.36%) AIX
12 11 (1.99%) Red Hat Enterprise Linux
13 9 (1.63%) Windows 2000 Server
14 8 (1.45%) Windows 2000
15 5 (0.91%) Windows Mobile
16 3 (0.54%) Android
16 3 (0.54%) HPUX
16 3 (0.54%) Solaris
16 3 (0.54%) Apple iOS
Processes & Methodologies
1 154 (27.90%) ITIL
2 37 (6.70%) Problem Management
3 33 (5.98%) Incident Management
4 25 (4.53%) Disaster Recovery
5 24 (4.35%) Project Management
6 22 (3.99%) Time Management
6 22 (3.99%) Root Cause Analysis
7 20 (3.62%) Service Delivery
8 18 (3.26%) Service Management
8 18 (3.26%) CRM
8 18 (3.26%) Release Management
9 15 (2.72%) Web Development
9 15 (2.72%) Configuration Management
9 15 (2.72%) Document Management
10 14 (2.54%) Data Analysis
11 13 (2.36%) Change Management
11 13 (2.36%) ERP
11 13 (2.36%) Continuous Improvement
12 12 (2.17%) Business Continuity
13 11 (1.99%) Mentoring
Programming Languages
1 152 (27.54%) SQL
2 36 (6.52%) Java
3 25 (4.53%) JavaScript
4 20 (3.62%) PowerShell
5 15 (2.72%) T-SQL
5 15 (2.72%) PHP
6 12 (2.17%) C#
6 12 (2.17%) Shell Script
7 10 (1.81%) PL/SQL
8 7 (1.27%) Bash Shell
9 4 (0.72%) C++
9 4 (0.72%) VB
9 4 (0.72%) VBA
10 3 (0.54%) Perl
10 3 (0.54%) VBScript
10 3 (0.54%) R
11 2 (0.36%) C
12 1 (0.18%) ActionScript 2.0
12 1 (0.18%) Python
12 1 (0.18%) PeopleCode
Qualifications
1 91 (16.49%) Microsoft Certification
2 74 (13.41%) Degree
3 54 (9.78%) MCSE
4 44 (7.97%) MCSA
5 33 (5.98%) Cisco Certification
6 29 (5.25%) MCP
7 24 (4.35%) MCITP
8 21 (3.80%) CCNA
9 19 (3.44%) A+ Certification
9 19 (3.44%) Security Cleared
10 13 (2.36%) Network+ Certification
11 11 (1.99%) ITIL Certification
11 11 (1.99%) SC Cleared
12 7 (1.27%) Six Sigma Green Belt
12 7 (1.27%) VMware Certified Professional (VCP)
13 6 (1.09%) MOS
13 6 (1.09%) Citrix Certification
14 4 (0.72%) CCNP
14 4 (0.72%) DV Cleared
15 3 (0.54%) MCTS
Quality Assurance & Compliance
1 52 (9.42%) SLA
2 8 (1.45%) QA
3 6 (1.09%) ISO 9001
4 2 (0.36%) ISO/IEC 27001
4 2 (0.36%) Sarbanes-Oxley
5 1 (0.18%) ISO 14001
5 1 (0.18%) Solvency II
System Software
1 197 (35.69%) Active Directory
2 74 (13.41%) VMware Infrastructure
3 31 (5.62%) Hyper-V
4 25 (4.53%) XenApp
5 21 (3.80%) vSphere
6 14 (2.54%) XenDesktop
7 11 (1.99%) VMware ESX
8 7 (1.27%) VMware ESXi
8 7 (1.27%) Terminal Services
9 6 (1.09%) Microsoft App-V
10 4 (0.72%) IMail Server
11 3 (0.54%) Citrix Presentation Server
12 1 (0.18%) VMware Workstation
12 1 (0.18%) Firmware
12 1 (0.18%) EMC RecoverPoint
Systems Management
1 17 (3.08%) SCCM
2 11 (1.99%) WSUS
3 10 (1.81%) SCOM
4 9 (1.63%) Backup Exec
5 8 (1.45%) NetBackup
6 7 (1.27%) Norton AntiVirus
7 2 (0.36%) Nagios
7 2 (0.36%) XenMobile
8 1 (0.18%) DameWare
8 1 (0.18%) Legato
8 1 (0.18%) Tivoli
Vendors
1 274 (49.64%) Microsoft
2 133 (24.09%) VMware
3 115 (20.83%) Citrix
4 72 (13.04%) Cisco
5 45 (8.15%) Oracle
6 41 (7.43%) HP
7 26 (4.71%) Dell
8 23 (4.17%) Bloomberg
9 21 (3.80%) Open Text
10 19 (3.44%) Apple
11 16 (2.90%) NetApp
12 15 (2.72%) Red Hat
12 15 (2.72%) Reuters
13 14 (2.54%) SAP
14 12 (2.17%) Symantec
15 11 (1.99%) McAfee
16 10 (1.81%) Pegasus
17 9 (1.63%) SonicWALL
18 8 (1.45%) Sage
18 8 (1.45%) Avaya
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 12 hours ago
London
Information Technology Services
Salary: £35k - 45k per year
Posted: Yesterday
London
Crimson Ltd
Salary: £40000 - £42000 per annum + benefits
Posted: Yesterday
Wokingham, Berkshire
HumphrisHall Contract Services
Salary: Up to £25,000 per annum inclusive of benefits
Posted: Yesterday
Gloucestershire
ReThink Recruitment
Salary: £25000 - £35000 per annum + bonus + bens
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: Yesterday
Rugby, Warwickshire
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: Yesterday
City, London
Ashdown IT
Salary: £32000 - £38000 per annum + Benefits
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Absolute Solution Limited
Salary: From £30,000 to £30,000 per annum 30k plus bens
Posted: 2 days ago
Coventry, West Midlands (County)
Experis Ltd
Salary: £33000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 2 days ago
Gloucestershire
ReThink Recruitment
Salary: £20000 - £25000 per annum + great benefits
Posted: 2 days ago
South West
Experis Ltd
Posted: 2 days ago
Brentford, Middlesex
7835804
Salary: From £24,000 to £34,000 per annum
Posted: 3 days ago
Southport, Merseyside
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 3 days ago
City, London
Pioneer Search
Salary: £30000.00 - £35000.00 per annum + Bonus + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £30000.00 per annum
Posted: 3 days ago
Rugby, Warwickshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Redhill, Surrey
Actis Recruitment.
Salary: From £30,000 to £45,000 per annum + generous bonus + benefits
Posted: 3 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 23000 - 26000 plus benefits
Posted: 3 days ago
Southport, Merseyside
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Superb Benefits
Posted: 3 days ago