The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 589 679 567
Rank change year-on-year
+90 -112
Permanent jobs requiring a Technical Support Analyst 252 164 308
As % of all permanent IT jobs located in England 0.26% 0.17% 0.30%
As % of the Job Titles category 0.27% 0.18% 0.31%
Number of salaries quoted 232 134 236
Average salary £32,500 £30,000 £29,000
Average salary % change year-on-year
+8.33% +3.44%
90% offered a salary of more than £24,000 £21,000 £21,500
10% offered a salary of more than £47,500 £50,000 £45,000
UK excluding London average salary £30,500 £28,250 £29,000
% change year-on-year
+7.96% -2.58%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93525 91713 97883
As % of all permanent IT jobs located in England 94.83% 94.58% 95.16%
Number of salaries quoted 78550 74983 84737
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 23 January 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 100 £37,500 - 9
South East -10 58 £35,000 +18.64% 2
East of England +10 31 £30,000 +3.44% 4
South West -1 15 £30,000 -14.28%
Yorkshire -15 14 £24,000 -14.28% 4
West Midlands -18 14 £33,750 +35.00% 2
East Midlands - 13 £27,500 - 1
North West -9 7 £27,750 +20.65% 2
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 23 January 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 333 (64.04%) Windows
2 246 (47.31%) Microsoft
3 171 (32.88%) Active Directory
4 160 (30.77%) ITIL
5 149 (28.65%) SQL
6 140 (26.92%) Windows Server 2008
7 129 (24.81%) MS Office
8 123 (23.65%) Finance
9 115 (22.12%) SQL Server
10 114 (21.92%) Windows 7
11 110 (21.15%) MS Excel
12 102 (19.62%) VMware
13 101 (19.42%) Citrix
14 99 (19.04%) Windows Server 2003
15 94 (18.08%) MS Exchange
16 87 (16.73%) TCP/IP
17 74 (14.23%) Analytical Skills
18 73 (14.04%) Windows Server 2012
19 71 (13.65%) UNIX
20 70 (13.46%) Microsoft Certification
21 67 (12.88%) Firewall
21 67 (12.88%) Degree
22 65 (12.50%) Cisco
23 59 (11.35%) Oracle
23 59 (11.35%) Internet
24 58 (11.15%) Linux
25 57 (10.96%) IIS
25 57 (10.96%) Java
26 56 (10.77%) DNS
27 54 (10.38%) Windows XP

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 23 January 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 94 (18.08%) MS Exchange
2 57 (10.96%) IIS
3 52 (10.00%) Exchange Server 2010
4 39 (7.50%) SharePoint
5 32 (6.15%) Exchange Server 2007
6 26 (5.00%) Exchange Server 2013
7 21 (4.04%) Exchange Server 2003
8 15 (2.88%) Blackberry Enterprise Server
9 14 (2.69%) Lync
9 14 (2.69%) ColdFusion
10 10 (1.92%) WorkSite
10 10 (1.92%) Oracle Workflow
10 10 (1.92%) Tomcat
11 9 (1.73%) Oracle SOA Suite
11 9 (1.73%) Lotus Domino
12 7 (1.35%) SharePoint 2010
12 7 (1.35%) JBoss
12 7 (1.35%) IBM Notes
13 4 (0.77%) WebSphere
13 4 (0.77%) WebLogic
Applications
1 129 (24.81%) MS Office
2 110 (21.15%) MS Excel
3 5 (0.96%) Spreadsheet
4 4 (0.77%) Acrobat
5 2 (0.38%) MS PowerPoint
5 2 (0.38%) Photoshop
6 1 (0.19%) S-PLUS
Business Applications
1 16 (3.08%) Oracle EBS
2 15 (2.88%) Oracle EBS R12
2 15 (2.88%) Towers Watson Igloo
3 10 (1.92%) Dynamics CRM
4 6 (1.15%) SAP SRM
5 4 (0.77%) Oracle Applications
6 3 (0.58%) Dynamics AX
7 2 (0.38%) RiskWrite
7 2 (0.38%) Oracle ERP
7 2 (0.38%) BPCS
8 1 (0.19%) Oracle Financials
8 1 (0.19%) PeopleSoft HRMS
8 1 (0.19%) Oracle General Ledger
8 1 (0.19%) 3000 Xtra
8 1 (0.19%) Oracle iProcurement
8 1 (0.19%) SunGard Stream Clearvision
8 1 (0.19%) RMDS
8 1 (0.19%) Summit
8 1 (0.19%) IntelliMatch
8 1 (0.19%) Oracle Retail
Cloud Services
1 19 (3.65%) Office 365
2 5 (0.96%) SaaS
3 4 (0.77%) Cloud Computing
4 2 (0.38%) Microsoft Azure
Communications & Networking
1 87 (16.73%) TCP/IP
2 67 (12.88%) Firewall
3 59 (11.35%) Internet
4 56 (10.77%) DNS
5 45 (8.65%) DHCP
6 41 (7.88%) LAN
7 33 (6.35%) WAN
8 29 (5.58%) VPN
9 26 (5.00%) SAN
10 14 (2.69%) VLAN
11 13 (2.50%) VoIP
12 12 (2.31%) Wireless
13 11 (2.12%) ADSL
13 11 (2.12%) Broadband
13 11 (2.12%) IP Telephony
14 10 (1.92%) Wi-Fi
15 8 (1.54%) FTP
15 8 (1.54%) Fibre Channel
16 7 (1.35%) HTTP
16 7 (1.35%) Cisco IOS
Database & Business Intelligence
1 115 (22.12%) SQL Server
2 44 (8.46%) SQL Server 2005
3 39 (7.50%) SQL Server 2008
4 37 (7.12%) MySQL
5 18 (3.46%) Oracle Reports
6 17 (3.27%) SQL Server 2012
7 13 (2.50%) Relational Database
8 11 (2.12%) Crystal Reports
8 11 (2.12%) MS Access
9 10 (1.92%) Data Mining
10 8 (1.54%) RDBMS
11 7 (1.35%) SQLPlus
12 5 (0.96%) Oracle Discoverer
12 5 (0.96%) PostgreSQL
13 3 (0.58%) SQL Server Reporting Services
13 3 (0.58%) Oracle Database
14 2 (0.38%) IBM InfoSphere
14 2 (0.38%) Big Data
14 2 (0.38%) Oracle BI EE
14 2 (0.38%) Oracle Database 11g
Development Applications
1 12 (2.31%) Oracle Forms
2 10 (1.92%) Toad
3 9 (1.73%) SQL Server Management Studio (SSMS)
4 3 (0.58%) Team Foundation Server
4 3 (0.58%) Maven
4 3 (0.58%) Subversion
5 2 (0.38%) Jenkins
5 2 (0.38%) Eclipse
6 1 (0.19%) Visual Studio
6 1 (0.19%) VSS/SourceSafe
6 1 (0.19%) JDeveloper
6 1 (0.19%) ProC
6 1 (0.19%) JIRA
General
1 123 (23.65%) Finance
2 36 (6.92%) Legal
3 28 (5.38%) Law
4 26 (5.00%) German Language
5 18 (3.46%) Back Office
5 18 (3.46%) Banking
6 17 (3.27%) French Language
7 11 (2.12%) Front Office
8 10 (1.92%) Retail
8 10 (1.92%) Telecoms
9 8 (1.54%) Investment Banking
9 8 (1.54%) Marketing
10 7 (1.35%) Advertising
10 7 (1.35%) Italian Language
11 6 (1.15%) Spanish Language
11 6 (1.15%) Electronics
12 3 (0.58%) Financial Institution
12 3 (0.58%) Publishing
13 2 (0.38%) Billing
13 2 (0.38%) Manufacturing
Libraries, Frameworks & Software Standards
1 48 (9.23%) .NET
2 41 (7.88%) XML
3 29 (5.58%) HTML
4 25 (4.81%) SOAP
5 19 (3.65%) ASP.NET
6 14 (2.69%) DHTML
6 14 (2.69%) DOM
7 11 (2.12%) Oracle Fusion
8 10 (1.92%) J2EE
8 10 (1.92%) CSS
9 8 (1.54%) Application Packaging
9 8 (1.54%) JSP
9 8 (1.54%) COM
10 7 (1.35%) Web Services
11 5 (0.96%) WAP
12 4 (0.77%) Middleware
13 3 (0.58%) FIX Protocol
14 2 (0.38%) Software Packaging
14 2 (0.38%) .NET Framework
14 2 (0.38%) LAMP
Miscellaneous
1 74 (14.23%) Analytical Skills
2 44 (8.46%) Blackberry
3 35 (6.73%) Computer Science
4 10 (1.92%) Client/Server
4 10 (1.92%) Social Media
5 9 (1.73%) Data Structures
6 7 (1.35%) Video Conferencing
6 7 (1.35%) iPhone
6 7 (1.35%) Clustering
7 5 (0.96%) Thin Client
7 5 (0.96%) Blog
7 5 (0.96%) Fat Client
7 5 (0.96%) Enterprise Software
8 4 (0.77%) Hedge funds
9 3 (0.58%) Handset
9 3 (0.58%) NHS
9 3 (0.58%) Life Science
10 2 (0.38%) Digital Media
10 2 (0.38%) iPad
10 2 (0.38%) Tandem
Operating Systems
1 333 (64.04%) Windows
2 140 (26.92%) Windows Server 2008
3 114 (21.92%) Windows 7
4 99 (19.04%) Windows Server 2003
5 73 (14.04%) Windows Server 2012
6 71 (13.65%) UNIX
7 58 (11.15%) Linux
8 54 (10.38%) Windows XP
9 32 (6.15%) Windows Vista
9 32 (6.15%) Windows 8
10 17 (3.27%) Red Hat Enterprise Linux
11 15 (2.88%) Windows 2000 Server
12 12 (2.31%) AIX
13 9 (1.73%) Mac OS X
14 6 (1.15%) Windows 2000
15 5 (0.96%) Mac OS X Server
15 5 (0.96%) Windows Mobile
16 1 (0.19%) HPUX
16 1 (0.19%) Solaris
16 1 (0.19%) CentOS
Processes & Methodologies
1 160 (30.77%) ITIL
2 28 (5.38%) Incident Management
3 27 (5.19%) Problem Management
4 24 (4.62%) Time Management
4 24 (4.62%) Root Cause Analysis
5 23 (4.42%) Continuous Improvement
5 23 (4.42%) Service Delivery
6 22 (4.23%) Configuration Management
6 22 (4.23%) Project Management
6 22 (4.23%) Release Management
7 21 (4.04%) CRM
8 20 (3.85%) Service Management
9 15 (2.88%) System Testing
9 15 (2.88%) Document Management
10 14 (2.69%) Six Sigma
10 14 (2.69%) Disaster Recovery
11 12 (2.31%) Line Management
11 12 (2.31%) Mentoring
11 12 (2.31%) Workflow
12 11 (2.12%) ERP
Programming Languages
1 149 (28.65%) SQL
2 57 (10.96%) Java
3 24 (4.62%) JavaScript
4 21 (4.04%) PL/SQL
5 17 (3.27%) T-SQL
5 17 (3.27%) C#
6 16 (3.08%) PHP
7 12 (2.31%) PowerShell
8 7 (1.35%) Shell Script
9 6 (1.15%) Perl
10 5 (0.96%) Bash Shell
11 4 (0.77%) C++
11 4 (0.77%) VB
12 3 (0.58%) VB.NET
12 3 (0.58%) VBScript
12 3 (0.58%) VBA
13 2 (0.38%) Korn
13 2 (0.38%) Python
13 2 (0.38%) C
14 1 (0.19%) ActionScript
Qualifications
1 70 (13.46%) Microsoft Certification
2 67 (12.88%) Degree
3 36 (6.92%) MCSA
4 33 (6.35%) MCSE
5 27 (5.19%) Cisco Certification
6 25 (4.81%) MCP
7 18 (3.46%) A+ Certification
8 16 (3.08%) ITIL Certification
9 14 (2.69%) Six Sigma Green Belt
10 12 (2.31%) Security Cleared
11 11 (2.12%) Network+ Certification
12 10 (1.92%) MCDST
12 10 (1.92%) SC Cleared
12 10 (1.92%) CCNA
12 10 (1.92%) Citrix Certification
13 9 (1.73%) MOS
14 6 (1.15%) VMware Certified Professional (VCP)
15 5 (0.96%) MCITP
16 4 (0.77%) CCNP
17 3 (0.58%) DV Cleared
Quality Assurance & Compliance
1 36 (6.92%) SLA
2 3 (0.58%) QA
3 2 (0.38%) Data Quality
3 2 (0.38%) ISO 9001
4 1 (0.19%) ISO 14001
4 1 (0.19%) ISO/IEC 27001
4 1 (0.19%) Solvency II
System Software
1 171 (32.88%) Active Directory
2 52 (10.00%) VMware Infrastructure
3 23 (4.42%) XenApp
4 22 (4.23%) Hyper-V
5 15 (2.88%) XenDesktop
6 13 (2.50%) vSphere
7 8 (1.54%) Microsoft App-V
8 4 (0.77%) VMware ESXi
9 3 (0.58%) VMware ESX
9 3 (0.58%) Terminal Services
10 2 (0.38%) Terminal Server
11 1 (0.19%) VMware Workstation
11 1 (0.19%) Citrix Presentation Server
Systems Management
1 20 (3.85%) SCCM
2 10 (1.92%) NetBackup
3 7 (1.35%) Norton AntiVirus
3 7 (1.35%) SCOM
3 7 (1.35%) Backup Exec
4 5 (0.96%) EMC NetWorker
4 5 (0.96%) XenMobile
5 4 (0.77%) WSUS
6 2 (0.38%) MOM
6 2 (0.38%) Systems Management Server (SMS)
7 1 (0.19%) Nagios
7 1 (0.19%) MAILsweeper
7 1 (0.19%) Tivoli
7 1 (0.19%) ServiceCenter
7 1 (0.19%) SCVMM
7 1 (0.19%) SCSM
Vendors
1 246 (47.31%) Microsoft
2 102 (19.62%) VMware
3 101 (19.42%) Citrix
4 65 (12.50%) Cisco
5 59 (11.35%) Oracle
6 31 (5.96%) HP
7 30 (5.77%) Open Text
8 29 (5.58%) Dell
9 21 (4.04%) Red Hat
10 20 (3.85%) Apple
11 15 (2.88%) Symantec
12 13 (2.50%) Google
13 12 (2.31%) Reuters
13 12 (2.31%) Bloomberg
14 11 (2.12%) Adobe
14 11 (2.12%) LANDesk
15 10 (1.92%) NetApp
15 10 (1.92%) SAP
16 9 (1.73%) McAfee
17 8 (1.54%) Business Objects
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 9 hours ago
Didcot, Oxfordshire
Research Councils UK
Posted: Yesterday
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 2 days ago
London
Logic Engagements Ltd
Salary: £35000 - £40000 per annum
Posted: 2 days ago
Greater Manchester
Rullion IT Plus
Salary: £25000 - £32000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Strategic Insights Ltd
Salary: From £32,000 to £35,000 per annum plus bonus and benefits
Posted: 2 days ago
North West London
Blue Glue
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £22000 - £30000 per annum + Benefits
Posted: 2 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
Rugby, Warwickshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £42000 per annum + Competitive benefits package
Posted: 3 days ago
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Cambridge, Cambridgeshire
Evolution Recruitment Solutions
Salary: 25k-35k + benefits
Posted: 4 days ago
London
RBW Consulting
Salary: From £45,000 to £55,000 per annum
Posted: 4 days ago
Cambridgeshire
The One Group
Salary: £18k - 22k per year
Posted: 5 days ago
London
Coal IT Services
Salary: From £35,000 to £40,000 per annum plus excellent benefits
Posted: 5 days ago
Reading, Berkshire
Arden Resourcing Limited
Salary: From £35,000 to £40,000 per annum + Benefits and Bonus
Posted: 6 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 6 days ago
Basildon
Recruitment Genius
Salary: £23000 - £25000 per annum
Posted: 10 days ago