The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 675 617 624
Rank change year-on-year
-58 +7
Permanent jobs requiring a Technical Support Analyst 219 247 282
As % of all permanent IT jobs located in England 0.20% 0.24% 0.24%
As % of the Job Titles category 0.21% 0.25% 0.25%
Number of salaries quoted 208 204 254
Average salary £28,500 £29,000 £31,500
Average salary % change year-on-year
-1.72% -7.93%
90% offered a salary of more than £21,000 £22,500 £20,000
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London average salary £25,500 £26,500 £27,000
% change year-on-year
-3.77% -1.85%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
104811 98073 111210
As % of all permanent IT jobs located in England 94.51% 94.73% 94.83%
Number of salaries quoted 85812 82508 96017
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Technical Support Analyst
UK

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 24 April 2014.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -57 71 £42,500 +21.42% 2
South East -3 38 £28,500 +9.61% 4
East of England -46 29 £27,500 - 4
Yorkshire -39 28 £24,000 -7.69% 1
West Midlands +27 27 £25,000 -28.57%
South West -2 12 £26,000 -42.22% 1
North West +1 11 £25,250 -0.98% 2
East Midlands -12 3 £23,750 -19.49% 1
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 April 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 226 (58.85%) Windows
2 144 (37.50%) SQL
3 143 (37.24%) Microsoft
4 114 (29.69%) Active Directory
5 91 (23.70%) SQL Server
6 85 (22.14%) MS Office
7 80 (20.83%) MS Excel
8 74 (19.27%) Windows Server 2008
9 73 (19.01%) VMware
10 71 (18.49%) Finance
11 64 (16.67%) MS Exchange
12 62 (16.15%) Citrix
13 58 (15.10%) Microsoft Certification
14 56 (14.58%) Firewall
15 54 (14.06%) Windows Server 2003
16 53 (13.80%) Degree
17 51 (13.28%) IIS
18 49 (12.76%) ITIL
19 48 (12.50%) Windows 7
20 46 (11.98%) UNIX
21 45 (11.72%) TCP/IP
22 40 (10.42%) Windows XP
23 38 (9.90%) SLA
24 35 (9.11%) Cisco
25 34 (8.85%) VMware Infrastructure
26 31 (8.07%) SharePoint
27 29 (7.55%) Oracle
27 29 (7.55%) Banking
28 27 (7.03%) MCSE
29 26 (6.77%) Java

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 April 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 64 (16.67%) MS Exchange
2 51 (13.28%) IIS
3 31 (8.07%) SharePoint
4 20 (5.21%) Exchange Server 2010
5 13 (3.39%) Exchange Server 2003
6 11 (2.86%) Exchange Server 2007
7 10 (2.60%) MQSeries
8 8 (2.08%) Lync
9 7 (1.82%) NetWeaver
10 6 (1.56%) Tomcat
10 6 (1.56%) SAP Web AS
11 5 (1.30%) Blackberry Enterprise Server
11 5 (1.30%) Lotus Domino
11 5 (1.30%) SharePoint Server
12 4 (1.04%) SharePoint 2010
12 4 (1.04%) BizTalk Server
12 4 (1.04%) IBM Notes
13 3 (0.78%) Oracle Workflow
13 3 (0.78%) Apache
13 3 (0.78%) SharePoint 2013
Applications
1 85 (22.14%) MS Office
2 80 (20.83%) MS Excel
3 4 (1.04%) MS PowerPoint
4 3 (0.78%) AutoCAD
4 3 (0.78%) PrintSoft PReS
5 2 (0.52%) InfoPath
5 2 (0.52%) MS Visio
Business Applications
1 7 (1.82%) Dynamics GP
2 6 (1.56%) Oracle General Ledger
2 6 (1.56%) Oracle Payables
2 6 (1.56%) Oracle Receivables
2 6 (1.56%) Oracle Cash Management
2 6 (1.56%) Oracle Assets
2 6 (1.56%) Oracle Financials
2 6 (1.56%) Oracle EBS
3 5 (1.30%) Oracle Applications
3 5 (1.30%) Oracle 11i
4 4 (1.04%) Oracle EBS R12
4 4 (1.04%) Dynamics CRM
5 3 (0.78%) Teamcenter
6 2 (0.52%) Dynamics AX
6 2 (0.52%) Remedy ITSM
7 1 (0.26%) Exstream
7 1 (0.26%) LatentZero
7 1 (0.26%) Oracle Subledger Accounting
7 1 (0.26%) Markit EDM
7 1 (0.26%) ION MarketView
Cloud Services
1 17 (4.43%) Office 365
2 5 (1.30%) SaaS
3 3 (0.78%) Microsoft Azure
4 1 (0.26%) Cloud Computing
Communications & Networking
1 56 (14.58%) Firewall
2 45 (11.72%) TCP/IP
3 26 (6.77%) VPN
4 25 (6.51%) Internet
5 22 (5.73%) DNS
6 20 (5.21%) LAN
7 18 (4.69%) WAN
8 15 (3.91%) DHCP
9 13 (3.39%) SAN
10 10 (2.60%) VoIP
11 9 (2.34%) SSL
11 9 (2.34%) LDAP
11 9 (2.34%) Cisco IOS
12 8 (2.08%) Ethernet
12 8 (2.08%) Wireless
13 3 (0.78%) IPv4
13 3 (0.78%) NAS
14 2 (0.52%) Cisco Nexus
14 2 (0.52%) SNMP
14 2 (0.52%) HTTP
Database & Business Intelligence
1 91 (23.70%) SQL Server
2 23 (5.99%) Relational Database
3 21 (5.47%) RDBMS
4 18 (4.69%) SQL Server 2008
5 13 (3.39%) SQL Server 2005
6 11 (2.86%) SQL Server 2000
6 11 (2.86%) Informix
7 10 (2.60%) InterSystems Cache
8 9 (2.34%) SQL Server Reporting Services
9 6 (1.56%) Oracle BI Publisher
9 6 (1.56%) DB2
10 5 (1.30%) Data Warehouse
10 5 (1.30%) Oracle Database
10 5 (1.30%) SQL Server 2012
11 4 (1.04%) SQL Server Integration Services
11 4 (1.04%) Crystal Reports
12 3 (0.78%) MySQL
12 3 (0.78%) Oracle Reports
12 3 (0.78%) Oracle Database 11g
13 1 (0.26%) PostgreSQL
Development Applications
1 12 (3.13%) InstallShield
2 3 (0.78%) Oracle Forms
3 2 (0.52%) Team Foundation Server
4 1 (0.26%) Bugzilla
4 1 (0.26%) Visual Studio
4 1 (0.26%) Selenium
4 1 (0.26%) Jenkins
4 1 (0.26%) Visual Composer
General
1 71 (18.49%) Finance
2 29 (7.55%) Banking
3 18 (4.69%) Retail
3 18 (4.69%) Marketing
4 11 (2.86%) French Language
5 9 (2.34%) Legal
5 9 (2.34%) International Banking
6 8 (2.08%) German Language
6 8 (2.08%) Law
7 7 (1.82%) Financial Institution
7 7 (1.82%) Investment Banking
8 6 (1.56%) Advertising
9 5 (1.30%) Front Office
10 4 (1.04%) Back Office
10 4 (1.04%) Telecoms
11 2 (0.52%) Spanish Language
11 2 (0.52%) Dutch Language
11 2 (0.52%) Manufacturing
11 2 (0.52%) Electronics
12 1 (0.26%) Games
Libraries, Frameworks & Software Standards
1 23 (5.99%) XML
1 23 (5.99%) .NET
2 19 (4.95%) HTML
3 13 (3.39%) SOAP
3 13 (3.39%) Web Services
4 12 (3.13%) CSS
4 12 (3.13%) WSDL
5 10 (2.60%) JMS
6 8 (2.08%) ASP.NET
6 8 (2.08%) J2EE
7 6 (1.56%) .NET Framework
7 6 (1.56%) SAP Basis
8 4 (1.04%) jQuery
9 3 (0.78%) Application Packaging
10 2 (0.52%) XMPP
10 2 (0.52%) XSLT
11 1 (0.26%) LAMP
11 1 (0.26%) Ajax
11 1 (0.26%) ADO.NET Entity Framework
11 1 (0.26%) Murex MxML
Miscellaneous
1 22 (5.73%) Blackberry
2 18 (4.69%) Computer Science
3 17 (4.43%) Management Information System
4 10 (2.60%) Hedge funds
5 7 (1.82%) LIMS
5 7 (1.82%) EPoS
5 7 (1.82%) Enterprise Software
6 5 (1.30%) Mathematics
6 5 (1.30%) Social Media
7 4 (1.04%) FlexPod
7 4 (1.04%) CMDB
8 3 (0.78%) Mainframe
8 3 (0.78%) Foreign Exchange (FX)
8 3 (0.78%) EFT
8 3 (0.78%) PDA
8 3 (0.78%) iPad
8 3 (0.78%) Video Conferencing
9 2 (0.52%) iSeries
9 2 (0.52%) Mobile App
9 2 (0.52%) Derivative
Operating Systems
1 226 (58.85%) Windows
2 74 (19.27%) Windows Server 2008
3 54 (14.06%) Windows Server 2003
4 48 (12.50%) Windows 7
5 46 (11.98%) UNIX
6 40 (10.42%) Windows XP
7 25 (6.51%) Linux
8 15 (3.91%) Windows 2000 Server
8 15 (3.91%) Windows Server 2012
9 9 (2.34%) Android
10 8 (2.08%) Windows Mobile
10 8 (2.08%) Mac OS X
11 6 (1.56%) zOS
12 5 (1.30%) Solaris
12 5 (1.30%) Windows Vista
12 5 (1.30%) Windows 8
12 5 (1.30%) Apple iOS
13 4 (1.04%) Mac OS
13 4 (1.04%) CentOS
13 4 (1.04%) BlackBerry OS
Processes & Methodologies
1 49 (12.76%) ITIL
2 21 (5.47%) Incident Management
2 21 (5.47%) Time Management
3 19 (4.95%) Root Cause Analysis
4 16 (4.17%) Logistics
4 16 (4.17%) Service Management
4 16 (4.17%) CRM
5 15 (3.91%) Problem Management
6 14 (3.65%) Performance Tuning
7 12 (3.13%) Business Intelligence
8 11 (2.86%) ETL
9 10 (2.60%) Database Tuning
9 10 (2.60%) ERP
9 10 (2.60%) Project Management
10 9 (2.34%) Configuration Management
10 9 (2.34%) Asset Management
11 8 (2.08%) E-Commerce
11 8 (2.08%) Risk Management
12 7 (1.82%) Information Management
13 6 (1.56%) Performance Management
Programming Languages
1 144 (37.50%) SQL
2 26 (6.77%) Java
3 16 (4.17%) PowerShell
4 12 (3.13%) Korn
4 12 (3.13%) VBA
4 12 (3.13%) JavaScript
5 11 (2.86%) PHP
5 11 (2.86%) PL/SQL
6 10 (2.60%) C
6 10 (2.60%) Shell Script
7 9 (2.34%) C#
8 8 (2.08%) C++
9 6 (1.56%) ABAP
10 4 (1.04%) Python
10 4 (1.04%) T-SQL
11 3 (0.78%) Perl
11 3 (0.78%) VB
12 2 (0.52%) VBScript
13 1 (0.26%) PowerHouse
13 1 (0.26%) Bash Shell
Qualifications
1 58 (15.10%) Microsoft Certification
2 53 (13.80%) Degree
3 27 (7.03%) MCSE
4 25 (6.51%) MCP
5 22 (5.73%) MCITP
6 19 (4.95%) MCSA
7 14 (3.65%) MCTS
8 11 (2.86%) Security Cleared
9 10 (2.60%) Cisco Certification
10 9 (2.34%) MOS
11 8 (2.08%) CCNA
12 7 (1.82%) MCDST
13 4 (1.04%) SC Cleared
14 3 (0.78%) A+ Certification
14 3 (0.78%) ITIL Certification
15 2 (0.52%) CCNP
15 2 (0.52%) Postgraduate
15 2 (0.52%) MCT
16 1 (0.26%) Network+ Certification
16 1 (0.26%) CCSA
Quality Assurance & Compliance
1 38 (9.90%) SLA
2 6 (1.56%) Sarbanes-Oxley
3 2 (0.52%) QA
4 1 (0.26%) PCI DSS
System Software
1 114 (29.69%) Active Directory
2 34 (8.85%) VMware Infrastructure
3 14 (3.65%) VMware ESX
4 12 (3.13%) Hyper-V
5 10 (2.60%) XenApp
5 10 (2.60%) vSphere
5 10 (2.60%) ISA Server
6 6 (1.56%) Citrix Presentation Server
7 4 (1.04%) Terminal Services
8 2 (0.52%) Postfix
8 2 (0.52%) XenDesktop
8 2 (0.52%) Forefront TMG
8 2 (0.52%) UAG
8 2 (0.52%) Microsoft Virtual Server
9 1 (0.26%) VMware Workstation
9 1 (0.26%) VMware GSX
9 1 (0.26%) Microsoft App-V
9 1 (0.26%) Samba
9 1 (0.26%) NFS
9 1 (0.26%) MetaFrame
Systems Management
1 11 (2.86%) SCCM
2 6 (1.56%) WSUS
3 4 (1.04%) SCOM
3 4 (1.04%) SCVMM
3 4 (1.04%) Norton AntiVirus
3 4 (1.04%) Backup Exec
4 3 (0.78%) NetBackup
5 2 (0.52%) McAfee ePO
5 2 (0.52%) Symantec Endpoint Protection
5 2 (0.52%) WMI
5 2 (0.52%) Tivoli Storage Manager
6 1 (0.26%) MOM
6 1 (0.26%) Systems Management Server (SMS)
6 1 (0.26%) Control-M
6 1 (0.26%) Tivoli
6 1 (0.26%) OpenView
6 1 (0.26%) OVSD
Vendors
1 143 (37.24%) Microsoft
2 73 (19.01%) VMware
3 62 (16.15%) Citrix
4 35 (9.11%) Cisco
5 29 (7.55%) Oracle
6 19 (4.95%) HP
7 17 (4.43%) Dell
8 11 (2.86%) Symantec
8 11 (2.86%) Business Objects
9 10 (2.60%) RedPrairie
9 10 (2.60%) JBoss
10 9 (2.34%) SAP
11 8 (2.08%) NetApp
11 8 (2.08%) Apple
12 7 (1.82%) Lotus
13 6 (1.56%) CheckPoint
13 6 (1.56%) IBM
14 5 (1.30%) Pegasus
14 5 (1.30%) McAfee
14 5 (1.30%) Guidewire
Warrington, Cheshire
Mortimer Spinks
Salary: £16000 - £21000 per annum + basic + shift allowance of £5k
Posted: 1 hour ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £26,000 to £31,000 per annum
Posted: 19 hours ago
Harrow, Middlesex
IT Executive Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: Yesterday
Luton
Interquest - IQ ESM
Posted: Yesterday
Oxford, Oxfordshire
Reed Technology
Salary: £27000 - £30000 per annum
Posted: 2 days ago
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £30000 per annum + Good Benefits + Bonus!
Posted: 2 days ago
Berkshire
Ashdown IT
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Bedfordshire
Ashdown IT
Salary: £25000 - £30000 per annum + bonus & substantial benefits
Posted: 4 days ago
Manchester, Lancashire
Actis Recruitment.
Salary: From £20,000 to £24,000 per annum + excellent bens
Posted: 5 days ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £20000 per annum
Posted: 6 days ago
Hertfordshire
DP Connect
Salary: £28000 - £32000 per annum + Pension, Bonus, Healthcare
Posted: 8 days ago
City, London
Digital Gurus
Salary: £22000 - £29000 Per Annum 22000- 29000 + benefits
Posted: 10 days ago
Harpenden
Interquest - IQ ESM
Salary: £22000 - £25000 per annum
Posted: 13 days ago
Sevenoaks, Kent
EVAK Technologies Ltd
Salary: From £35,000 to £45,000 per annum depending on experience
Posted: 16 days ago
Scunthorpe
Jagger Talent Commercial Recruiters
Salary: £20,000 - £25,000 per year
Posted: 23 days ago