The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 659 687 626
Rank change year-on-year
+28 -61
Permanent jobs requiring a Technical Support Analyst 206 222 240
As % of all permanent IT jobs located in England 0.20% 0.20% 0.23%
As % of the Job Titles category 0.21% 0.21% 0.25%
Number of salaries quoted 180 213 201
Average salary £32,250 £28,500 £29,000
Average salary % change year-on-year
+13.15% -1.72%
90% offered a salary of more than £22,750 £21,000 £22,500
10% offered a salary of more than £50,000 £50,000 £45,500
UK excluding London average salary £26,000 £26,000 £26,500
% change year-on-year
- -1.88%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97593 105823 97862
As % of all permanent IT jobs located in England 94.70% 94.61% 94.71%
Number of salaries quoted 80674 86926 82405
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,650 £27,500 £26,988
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 5 May 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +35 87 £39,500 -7.05% 1
South East +29 47 £25,000 -12.28% 2
Yorkshire +4 22 £25,000 +4.16% 5
East of England +1 18 £27,750 +0.90% 1
West Midlands -24 15 £25,500 +2.00% 2
South West -12 10 £24,250 -6.73% 1
North West -15 6 £33,000 +29.41%
East Midlands +8 2 £25,000 +5.26%
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 5 May 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 267 (60.82%) Windows
2 195 (44.42%) Microsoft
3 167 (38.04%) Active Directory
4 148 (33.71%) ITIL
5 145 (33.03%) SQL
6 129 (29.38%) MS Office
7 109 (24.83%) MS Excel
8 105 (23.92%) SQL Server
9 95 (21.64%) Windows 7
10 88 (20.05%) MS Exchange
11 83 (18.91%) VMware
11 83 (18.91%) Windows Server 2008
12 80 (18.22%) Finance
12 80 (18.22%) Citrix
13 75 (17.08%) Cisco
14 72 (16.40%) Oracle
15 63 (14.35%) Linux
16 59 (13.44%) Degree
17 58 (13.21%) Windows Server 2003
18 55 (12.53%) Analytical Skills
19 52 (11.85%) Microsoft Certification
20 50 (11.39%) .NET
21 47 (10.71%) UNIX
22 45 (10.25%) TCP/IP
23 44 (10.02%) XML
23 44 (10.02%) SharePoint
23 44 (10.02%) VMware Infrastructure
24 40 (9.11%) Windows XP
25 39 (8.88%) Service Management
26 38 (8.66%) Windows Server 2012

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 5 May 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 88 (20.05%) MS Exchange
2 44 (10.02%) SharePoint
3 37 (8.43%) Exchange Server 2010
4 29 (6.61%) Exchange Server 2007
5 28 (6.38%) IIS
6 17 (3.87%) Exchange Server 2013
7 16 (3.64%) Lync
8 12 (2.73%) Exchange Server 2003
8 12 (2.73%) WorkSite
9 10 (2.28%) ColdFusion
10 9 (2.05%) Oracle SOA Suite
10 9 (2.05%) WebLogic
10 9 (2.05%) Lotus Domino
10 9 (2.05%) Blackberry Enterprise Server
10 9 (2.05%) Oracle Workflow
11 8 (1.82%) IBM Notes
12 7 (1.59%) SharePoint 2010
12 7 (1.59%) Apache
13 6 (1.37%) JBoss
13 6 (1.37%) Tomcat
Applications
1 129 (29.38%) MS Office
2 109 (24.83%) MS Excel
3 2 (0.46%) Spreadsheet
4 1 (0.23%) MS PowerPoint
4 1 (0.23%) InfoPath
4 1 (0.23%) PrintSoft PReS
4 1 (0.23%) S-PLUS
Business Applications
1 13 (2.96%) Oracle EBS R12
1 13 (2.96%) Oracle EBS
2 10 (2.28%) Dynamics CRM
3 9 (2.05%) Towers Watson Igloo
4 4 (0.91%) Dynamics AX
5 2 (0.46%) Oracle Procure-to-Pay
5 2 (0.46%) Northgate Housing
6 1 (0.23%) Exstream
6 1 (0.23%) Sage 1000
6 1 (0.23%) BPCS
Cloud Services
1 28 (6.38%) Office 365
2 13 (2.96%) Mimecast
3 9 (2.05%) SaaS
4 5 (1.14%) Microsoft Azure
5 3 (0.68%) Google Analytics
6 2 (0.46%) IaaS
6 2 (0.46%) Yammer
Communications & Networking
1 45 (10.25%) TCP/IP
2 33 (7.52%) Firewall
3 32 (7.29%) Internet
4 29 (6.61%) DNS
5 25 (5.69%) DHCP
5 25 (5.69%) LAN
6 23 (5.24%) SAN
7 21 (4.78%) WAN
8 14 (3.19%) VPN
9 11 (2.51%) Wireless
10 10 (2.28%) Ethernet
10 10 (2.28%) IP Telephony
11 9 (2.05%) Cisco IOS
12 8 (1.82%) Fibre Channel
12 8 (1.82%) Network Security
13 7 (1.59%) VoIP
14 6 (1.37%) Intranet
15 5 (1.14%) iSCSI
15 5 (1.14%) Wi-Fi
16 4 (0.91%) Broadband
Database & Business Intelligence
1 105 (23.92%) SQL Server
2 33 (7.52%) SQL Server 2005
3 32 (7.29%) SQL Server 2008
4 31 (7.06%) MySQL
5 18 (4.10%) SQL Server 2012
6 16 (3.64%) MS Access
7 14 (3.19%) Data Mining
8 11 (2.51%) Oracle Database
8 11 (2.51%) Oracle Reports
8 11 (2.51%) PostgreSQL
9 8 (1.82%) SQL Server Integration Services
10 7 (1.59%) Crystal Reports
11 5 (1.14%) Relational Database
12 4 (0.91%) Oracle Discoverer
12 4 (0.91%) SQL Server Reporting Services
13 3 (0.68%) Oracle Database 11g
13 3 (0.68%) Hadoop
13 3 (0.68%) Big Data
14 2 (0.46%) SQLPlus
14 2 (0.46%) RDBMS
Development Applications
1 16 (3.64%) Oracle Forms
2 9 (2.05%) Toad
3 7 (1.59%) Subversion
3 7 (1.59%) Maven
4 6 (1.37%) Jenkins
5 2 (0.46%) Eclipse
5 2 (0.46%) SQL Server Management Studio (SSMS)
6 1 (0.23%) Team Foundation Server
6 1 (0.23%) VSS/SourceSafe
General
1 80 (18.22%) Finance
2 36 (8.20%) Legal
3 22 (5.01%) Law
4 20 (4.56%) German Language
5 15 (3.42%) Back Office
6 10 (2.28%) Front Office
7 8 (1.82%) Telecoms
7 8 (1.82%) French Language
7 8 (1.82%) Retail
8 7 (1.59%) Marketing
9 5 (1.14%) Banking
9 5 (1.14%) Italian Language
9 5 (1.14%) Manufacturing
10 4 (0.91%) Financial Institution
10 4 (0.91%) Spanish Language
11 3 (0.68%) Investment Banking
12 2 (0.46%) Advertising
13 1 (0.23%) Publishing
13 1 (0.23%) Electronics
Libraries, Frameworks & Software Standards
1 50 (11.39%) .NET
2 44 (10.02%) XML
3 31 (7.06%) HTML
4 25 (5.69%) ASP.NET
5 15 (3.42%) SOAP
6 11 (2.51%) Application Packaging
6 11 (2.51%) CSS
7 10 (2.28%) DOM
7 10 (2.28%) DHTML
8 9 (2.05%) Oracle Fusion
9 7 (1.59%) ActiveX
9 7 (1.59%) JSP
9 7 (1.59%) J2EE
10 6 (1.37%) Web Services
10 6 (1.37%) Ajax
11 4 (0.91%) Spring
12 3 (0.68%) FIX Protocol
12 3 (0.68%) WAP
12 3 (0.68%) Struts
13 2 (0.46%) Middleware
Miscellaneous
1 55 (12.53%) Analytical Skills
2 35 (7.97%) Blackberry
3 28 (6.38%) Computer Science
4 16 (3.64%) Mathematics
5 14 (3.19%) Data Structures
6 12 (2.73%) Client/Server
7 10 (2.28%) Social Media
8 9 (2.05%) Management Information System
9 7 (1.59%) Enterprise Software
10 6 (1.37%) Video Conferencing
11 5 (1.14%) Physics
11 5 (1.14%) Chemistry
11 5 (1.14%) Blog
12 3 (0.68%) Reference Data
12 3 (0.68%) Biology
12 3 (0.68%) Life Science
12 3 (0.68%) Open Source
12 3 (0.68%) Digital Media
12 3 (0.68%) Clustering
13 2 (0.46%) GIS
Operating Systems
1 267 (60.82%) Windows
2 95 (21.64%) Windows 7
3 83 (18.91%) Windows Server 2008
4 63 (14.35%) Linux
5 58 (13.21%) Windows Server 2003
6 47 (10.71%) UNIX
7 40 (9.11%) Windows XP
8 38 (8.66%) Windows Server 2012
9 24 (5.47%) Windows 8
10 15 (3.42%) Red Hat Enterprise Linux
11 14 (3.19%) Windows Vista
12 10 (2.28%) Windows 2000 Server
13 7 (1.59%) Mac OS X
14 6 (1.37%) Android
15 5 (1.14%) Mac OS X Server
16 4 (0.91%) AIX
17 3 (0.68%) CentOS
18 2 (0.46%) Apple iOS
18 2 (0.46%) Windows Mobile
19 1 (0.23%) Solaris
Processes & Methodologies
1 148 (33.71%) ITIL
2 39 (8.88%) Service Management
3 28 (6.38%) Root Cause Analysis
4 27 (6.15%) Service Delivery
4 27 (6.15%) Release Management
5 26 (5.92%) Time Management
5 26 (5.92%) Incident Management
5 26 (5.92%) Configuration Management
5 26 (5.92%) Project Management
6 24 (5.47%) CRM
7 21 (4.78%) Mentoring
8 20 (4.56%) Document Management
9 16 (3.64%) Continuous Improvement
10 14 (3.19%) Problem Management
11 13 (2.96%) Change Control
12 12 (2.73%) Workflow
12 12 (2.73%) System Testing
13 10 (2.28%) Six Sigma
13 10 (2.28%) ERP
14 9 (2.05%) Test Management
Programming Languages
1 145 (33.03%) SQL
2 36 (8.20%) Java
3 24 (5.47%) PL/SQL
4 23 (5.24%) JavaScript
5 20 (4.56%) C#
6 17 (3.87%) PHP
7 16 (3.64%) VB.NET
8 14 (3.19%) VB
8 14 (3.19%) PowerShell
9 13 (2.96%) VBA
10 10 (2.28%) T-SQL
11 6 (1.37%) C
11 6 (1.37%) Delphi
11 6 (1.37%) Pascal
12 5 (1.14%) C++
12 5 (1.14%) Perl
13 4 (0.91%) Shell Script
13 4 (0.91%) VBScript
13 4 (0.91%) Python
13 4 (0.91%) VB6
Qualifications
1 59 (13.44%) Degree
2 52 (11.85%) Microsoft Certification
3 21 (4.78%) MOS
3 21 (4.78%) ITIL Certification
4 20 (4.56%) MCP
5 19 (4.33%) MCDST
5 19 (4.33%) Cisco Certification
6 18 (4.10%) MCSA
7 15 (3.42%) MCSE
7 15 (3.42%) CCNA
8 10 (2.28%) Six Sigma Green Belt
9 8 (1.82%) CCNP
10 7 (1.59%) MCITP
11 5 (1.14%) VMware Certified Professional (VCP)
11 5 (1.14%) ITIL Foundation Certificate
11 5 (1.14%) HND
12 4 (0.91%) HNC
12 4 (0.91%) Citrix Certification
13 2 (0.46%) A+ Certification
13 2 (0.46%) SC Cleared
Quality Assurance & Compliance
1 32 (7.29%) SLA
2 7 (1.59%) COBIT
2 7 (1.59%) ISO/IEC 27001
3 2 (0.46%) Data Quality
System Software
1 167 (38.04%) Active Directory
2 44 (10.02%) VMware Infrastructure
3 26 (5.92%) Hyper-V
4 18 (4.10%) vSphere
5 12 (2.73%) XenApp
6 11 (2.51%) XenDesktop
7 9 (2.05%) Microsoft App-V
8 5 (1.14%) VMware ESXi
8 5 (1.14%) Terminal Services
9 3 (0.68%) Forefront TMG
9 3 (0.68%) ISA Server
10 1 (0.23%) Citrix Presentation Server
10 1 (0.23%) XenServer
10 1 (0.23%) KVM
10 1 (0.23%) vCloud
10 1 (0.23%) Terminal Server
10 1 (0.23%) VMware ESX
10 1 (0.23%) Samba
Systems Management
1 25 (5.69%) SCCM
2 9 (2.05%) AirWatch
3 6 (1.37%) NetBackup
4 4 (0.91%) WSUS
4 4 (0.91%) EMC NetWorker
4 4 (0.91%) SCOM
5 3 (0.68%) McAfee ePO
6 2 (0.46%) Backup Exec
6 2 (0.46%) OpenView Configuration Management
6 2 (0.46%) MOM
6 2 (0.46%) Systems Management Server (SMS)
6 2 (0.46%) Norton AntiVirus
6 2 (0.46%) XenMobile
7 1 (0.23%) SCVMM
7 1 (0.23%) ServiceCenter
7 1 (0.23%) SCSM
Vendors
1 195 (44.42%) Microsoft
2 83 (18.91%) VMware
3 80 (18.22%) Citrix
4 75 (17.08%) Cisco
5 72 (16.40%) Oracle
6 19 (4.33%) Red Hat
7 18 (4.10%) Apple
8 17 (3.87%) HP
9 16 (3.64%) Dell
10 15 (3.42%) NetApp
11 14 (3.19%) Avaya
12 12 (2.73%) Business Objects
12 12 (2.73%) Google
12 12 (2.73%) LANDesk
13 10 (2.28%) Symantec
13 10 (2.28%) IBM
14 9 (2.05%) Bloomberg
15 8 (1.82%) Reuters
15 8 (1.82%) McAfee
15 8 (1.82%) Lotus
Croydon, Surrey
Harrington Starr
Salary: £27000 per annum
Posted: 2 days ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 3 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 3 days ago
York, North Yorkshire
Searchability
Salary: £20000 - £30000 per annum + benefits
Posted: 4 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Telford, Shropshire
RecruitmentRevolution.com Limited
Salary: From £25,000 to £28,000 per annum + Private Healthcare + Pension
Posted: 5 days ago
York, North Yorkshire
Searchability
Salary: £30000 - £45000 per annum + benefits
Posted: 5 days ago
Guildford, Surrey
Zorba Consulting Limited
Salary: £20k - 27k per year + benefits
Posted: 5 days ago
Tamworth, Staffordshire
Blues Point Ltd
Salary: Up to £20,000 per annum +benefits +bonus
Posted: 5 days ago
Oxford
Nigel Frank International Limited - Newcastle
Salary: £20000 - £30000 per annum
Posted: 22 days ago