The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 607 653 652
Rank change year-on-year
+46 -1
Permanent jobs requiring a Technical Support Analyst 282 258 206
As % of all permanent IT jobs located in England 0.27% 0.24% 0.21%
As % of the Job Titles category 0.29% 0.25% 0.22%
Number of salaries quoted 235 219 180
Average salary £27,000 £30,750 £34,500
Average salary % change year-on-year
-12.19% -10.86%
90% offered a salary of more than £20,500 £22,500 £23,300
10% offered a salary of more than £42,000 £45,000 £50,000
UK excluding London average salary £25,013 £28,000 £30,500
% change year-on-year
-10.66% -8.19%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97611 102712 93841
As % of all permanent IT jobs located in England 94.18% 94.49% 94.26%
Number of salaries quoted 82251 83877 78553
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 1 September 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +49 93 £26,000 -5.45% 5
London -45 68 £35,000 -10.25% 5
East of England +39 40 £28,000 -1.75% 3
Yorkshire +5 34 £23,500 -2.08% 5
North West +7 23 £20,000 -38.46% 2
South West -16 11 £22,000 -26.66% 2
West Midlands -12 8 £26,500 -10.16% 2
East Midlands +4 5 £23,750 -3.06%
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 September 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 272 (54.84%) Windows
2 212 (42.74%) Microsoft
3 195 (39.31%) SQL
4 183 (36.90%) Active Directory
5 141 (28.43%) ITIL
6 138 (27.82%) MS Office
7 132 (26.61%) SQL Server
8 113 (22.78%) MS Excel
9 108 (21.77%) VMware
10 97 (19.56%) Citrix
11 94 (18.95%) .NET
12 93 (18.75%) Degree
12 93 (18.75%) Windows Server 2008
13 84 (16.94%) MS Exchange
14 81 (16.33%) Finance
15 70 (14.11%) Windows 7
16 66 (13.31%) VMware Infrastructure
17 65 (13.10%) Linux
18 62 (12.50%) SLA
18 62 (12.50%) Windows Server 2003
19 60 (12.10%) Mathematics
20 58 (11.69%) TCP/IP
21 55 (11.09%) Oracle
22 54 (10.89%) Cisco
23 53 (10.69%) VB
24 51 (10.28%) Analytical Skills
25 48 (9.68%) Microsoft Certification
26 47 (9.48%) Computer Science
27 42 (8.47%) Windows Server 2012
27 42 (8.47%) Cisco Certification

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 September 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 84 (16.94%) MS Exchange
2 31 (6.25%) Exchange Server 2010
3 29 (5.85%) IIS
4 27 (5.44%) SharePoint
5 24 (4.84%) Exchange Server 2007
6 16 (3.23%) Exchange Server 2013
6 16 (3.23%) Apache
7 15 (3.02%) Tomcat
8 14 (2.82%) WebSphere
9 9 (1.81%) WebLogic
10 7 (1.41%) Exchange Server 2003
10 7 (1.41%) GlassFish
11 6 (1.21%) WorkSite
12 5 (1.01%) Tuxedo
13 4 (0.81%) Lync
14 3 (0.60%) SharePoint Server
14 3 (0.60%) JBoss
14 3 (0.60%) ColdFusion
14 3 (0.60%) Blackberry Enterprise Server
15 2 (0.40%) FileNet
Applications
1 138 (27.82%) MS Office
2 113 (22.78%) MS Excel
3 3 (0.60%) MS PowerPoint
3 3 (0.60%) InfoPath
4 1 (0.20%) Spreadsheet
4 1 (0.20%) MS Visio
4 1 (0.20%) Photoshop
4 1 (0.20%) MS Project
Business Applications
1 13 (2.62%) Dynamics CRM
2 10 (2.02%) Oracle Procure-to-Pay
2 10 (2.02%) Northgate Housing
3 4 (0.81%) ACBS
4 1 (0.20%) ResourceLink
4 1 (0.20%) Cognos Planning
4 1 (0.20%) Agresso
4 1 (0.20%) Exstream
Cloud Services
1 21 (4.23%) Office 365
2 9 (1.81%) SaaS
3 8 (1.61%) Mimecast
4 7 (1.41%) Google Analytics
5 1 (0.20%) Cloud Computing
5 1 (0.20%) Microsoft Azure
Communications & Networking
1 58 (11.69%) TCP/IP
2 33 (6.65%) Firewall
3 31 (6.25%) SAN
4 29 (5.85%) DNS
5 27 (5.44%) VoIP
6 25 (5.04%) LAN
7 24 (4.84%) Internet
8 23 (4.64%) WAN
9 22 (4.44%) DHCP
10 17 (3.43%) NetScaler
11 16 (3.23%) VPN
12 14 (2.82%) Network Security
13 13 (2.62%) Intranet
14 10 (2.02%) MVNO
14 10 (2.02%) ADSL
15 9 (1.81%) Ethernet
15 9 (1.81%) NAS
16 7 (1.41%) Wireless
16 7 (1.41%) LDAP
17 6 (1.21%) VLAN
Database & Business Intelligence
1 132 (26.61%) SQL Server
2 24 (4.84%) SQL Server 2008
3 16 (3.23%) MySQL
4 13 (2.62%) SQL Server 2012
5 12 (2.42%) Oracle Database
6 11 (2.22%) SQL Server 2005
7 10 (2.02%) MS Access
8 9 (1.81%) SQL Server Integration Services
9 6 (1.21%) SQL Server Reporting Services
10 5 (1.01%) PostgreSQL
10 5 (1.01%) Big Data
11 4 (0.81%) BusinessObjects
11 4 (0.81%) Hadoop
11 4 (0.81%) Crystal Reports
12 3 (0.60%) DB2
12 3 (0.60%) Oracle Database 11g
13 2 (0.40%) Oracle Database 10g
13 2 (0.40%) Data Mining
13 2 (0.40%) Relational Database
14 1 (0.20%) RDBMS
Development Applications
1 14 (2.82%) Visual Studio
2 5 (1.01%) SQL Server Management Studio (SSMS)
3 4 (0.81%) Selenium
3 4 (0.81%) PowerBuilder
4 3 (0.60%) Oracle Forms
5 2 (0.40%) Subversion
5 2 (0.40%) Maven
5 2 (0.40%) Jenkins
6 1 (0.20%) JIRA
6 1 (0.20%) FishEye
General
1 81 (16.33%) Finance
2 20 (4.03%) Legal
3 19 (3.83%) Law
4 18 (3.63%) Back Office
5 16 (3.23%) Banking
6 10 (2.02%) Retail
7 9 (1.81%) Front Office
8 7 (1.41%) Dutch Language
9 6 (1.21%) Investment Banking
9 6 (1.21%) Marketing
9 6 (1.21%) Manufacturing
10 5 (1.01%) Financial Institution
10 5 (1.01%) Publishing
11 4 (0.81%) Avionics
12 3 (0.60%) Italian Language
12 3 (0.60%) Electronics
12 3 (0.60%) Telecoms
13 2 (0.40%) Aerospace
14 1 (0.20%) Advertising
14 1 (0.20%) Games
Libraries, Frameworks & Software Standards
1 94 (18.95%) .NET
2 39 (7.86%) XML
3 34 (6.85%) HTML
4 26 (5.24%) CSS
5 19 (3.83%) ASP.NET
6 14 (2.82%) Web Services
7 10 (2.02%) Application Packaging
8 8 (1.61%) SOAP
9 7 (1.41%) ActiveX
10 6 (1.21%) FIX Protocol
11 5 (1.01%) .NET Framework
11 5 (1.01%) Entity Framework
11 5 (1.01%) REST
11 5 (1.01%) J2EE
12 4 (0.81%) EDI
13 3 (0.60%) Middleware
14 2 (0.40%) Struts
14 2 (0.40%) JSP
14 2 (0.40%) CSS3
14 2 (0.40%) Spring
Miscellaneous
1 60 (12.10%) Mathematics
2 51 (10.28%) Analytical Skills
3 47 (9.48%) Computer Science
4 37 (7.46%) Physics
4 37 (7.46%) Chemistry
5 20 (4.03%) Blackberry
6 19 (3.83%) Management Information System
7 12 (2.42%) Client/Server
8 8 (1.61%) Foreign Exchange (FX)
8 8 (1.61%) Fixed Income
9 7 (1.41%) Equities
9 7 (1.41%) Derivative
10 6 (1.21%) Enterprise Software
11 5 (1.01%) Digital Media
11 5 (1.01%) Video Conferencing
12 3 (0.60%) Fat Client
12 3 (0.60%) Biology
12 3 (0.60%) Thin Client
12 3 (0.60%) Statistics
12 3 (0.60%) GIS
Operating Systems
1 272 (54.84%) Windows
2 93 (18.75%) Windows Server 2008
3 70 (14.11%) Windows 7
4 65 (13.10%) Linux
5 62 (12.50%) Windows Server 2003
6 42 (8.47%) Windows Server 2012
7 41 (8.27%) UNIX
8 23 (4.64%) Windows XP
9 19 (3.83%) Windows 8
10 10 (2.02%) Windows 2000 Server
11 8 (1.61%) Windows Vista
12 7 (1.41%) Windows 2000
13 6 (1.21%) Red Hat Enterprise Linux
14 5 (1.01%) Android
15 2 (0.40%) Windows Mobile
15 2 (0.40%) Mac OS X
15 2 (0.40%) Apple iOS
16 1 (0.20%) SUSE
16 1 (0.20%) Ubuntu
16 1 (0.20%) Solaris
Processes & Methodologies
1 141 (28.43%) ITIL
2 28 (5.65%) CRM
2 28 (5.65%) Service Management
2 28 (5.65%) Time Management
3 27 (5.44%) Service Delivery
4 26 (5.24%) Project Management
5 23 (4.64%) Software Testing
6 21 (4.23%) Software Engineering
6 21 (4.23%) Incident Management
7 18 (3.63%) Validation
8 17 (3.43%) User Acceptance Testing
9 15 (3.02%) Root Cause Analysis
9 15 (3.02%) Configuration Management
10 14 (2.82%) Document Management
10 14 (2.82%) Procure-to-pay
11 12 (2.42%) Software Deployment
11 12 (2.42%) BCP
12 11 (2.22%) ERP
12 11 (2.22%) Release Management
13 9 (1.81%) Change Management
Programming Languages
1 195 (39.31%) SQL
2 53 (10.69%) VB
3 41 (8.27%) VB.NET
4 26 (5.24%) C#
5 21 (4.23%) Java
6 19 (3.83%) C
7 16 (3.23%) VBA
8 14 (2.82%) JavaScript
8 14 (2.82%) T-SQL
9 13 (2.62%) C++
10 9 (1.81%) PHP
11 6 (1.21%) PL/SQL
11 6 (1.21%) Shell Script
12 4 (0.81%) VB6
12 4 (0.81%) PowerShell
12 4 (0.81%) F#
12 4 (0.81%) Python
12 4 (0.81%) VBScript
13 3 (0.60%) Bash Shell
14 2 (0.40%) Pascal
Qualifications
1 93 (18.75%) Degree
2 48 (9.68%) Microsoft Certification
3 42 (8.47%) CCNA
3 42 (8.47%) Cisco Certification
4 16 (3.23%) MCP
5 15 (3.02%) MCSE
6 13 (2.62%) MOS
7 11 (2.22%) MCSA
8 10 (2.02%) MCDST
9 9 (1.81%) CCNP
9 9 (1.81%) ITIL Certification
10 8 (1.61%) MCITP
11 3 (0.60%) HND
11 3 (0.60%) Six Sigma Green Belt
11 3 (0.60%) MCTS
11 3 (0.60%) VMware Certified Professional (VCP)
12 2 (0.40%) HNC
12 2 (0.40%) ITIL Foundation Certificate
13 1 (0.20%) SC Cleared
13 1 (0.20%) DV Cleared
Quality Assurance & Compliance
1 62 (12.50%) SLA
2 8 (1.61%) QA
3 7 (1.41%) ISO/IEC 27001
3 7 (1.41%) COBIT
4 2 (0.40%) PCI DSS
5 1 (0.20%) ISO 9001
5 1 (0.20%) Sarbanes-Oxley
System Software
1 183 (36.90%) Active Directory
2 66 (13.31%) VMware Infrastructure
3 30 (6.05%) XenApp
4 24 (4.84%) Hyper-V
5 23 (4.64%) XenServer
6 15 (3.02%) vSphere
7 12 (2.42%) VMware ESXi
8 9 (1.81%) Forefront TMG
8 9 (1.81%) XenDesktop
8 9 (1.81%) ISA Server
9 6 (1.21%) vCloud
10 4 (0.81%) Terminal Services
11 3 (0.60%) VMware ESX
12 2 (0.40%) IMail Server
13 1 (0.20%) Citrix Presentation Server
13 1 (0.20%) KVM
Systems Management
1 15 (3.02%) SCCM
2 10 (2.02%) WSUS
2 10 (2.02%) McAfee ePO
3 7 (1.41%) AirWatch
4 6 (1.21%) SCOM
5 5 (1.01%) OpenView
6 3 (0.60%) Norton AntiVirus
6 3 (0.60%) Backup Exec
7 1 (0.20%) OpenView Configuration Management
7 1 (0.20%) Nagios
7 1 (0.20%) ZABBIX
7 1 (0.20%) ServiceCenter
7 1 (0.20%) Symantec Endpoint Protection
7 1 (0.20%) logstash
Vendors
1 212 (42.74%) Microsoft
2 108 (21.77%) VMware
3 97 (19.56%) Citrix
4 55 (11.09%) Oracle
5 54 (10.89%) Cisco
6 20 (4.03%) HP
7 16 (3.23%) Avaya
8 14 (2.82%) Veeam
9 13 (2.62%) NetApp
10 11 (2.22%) Dell
11 10 (2.02%) Bloomberg
11 10 (2.02%) McAfee
11 10 (2.02%) Northgate
11 10 (2.02%) Capita
12 9 (1.81%) Google
13 8 (1.61%) Red Hat
14 7 (1.41%) CheckPoint
14 7 (1.41%) SonicWALL
15 6 (1.21%) Reuters
15 6 (1.21%) EMC
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: 12 hours ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £22,000 per annum Plus Benefits
Posted: 17 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits + Bonus
Posted: 19 hours ago
Guildford, Surrey
Zorba Consulting Limited
Salary: £22k - 25k per year + benefits
Posted: 23 hours ago
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Wiltshire
Redrock Consulting Ltd
Salary: £25000 - £34000 per annum + Excellent Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £27000 per annum + Bens
Posted: 4 days ago
North West
Code Red Associates
Salary: £27,000-£31,000 per annum
Posted: 4 days ago
City, London
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 4 days ago
Bordon, Hampshire
Experis Ltd
Salary: £34800 - £35800 per annum
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + benefits
Posted: 6 days ago
Cambridge, Cambridgeshire
Cancer Research Technology
Salary: From £30,000 to £32,000 per annum depending on experience
Posted: 7 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days holiday + pension + share
Posted: 11 days ago
London
NIIT Technologies
Salary: From £40,000 to £45,000 per annum ,7% Pension + Company Benefits
Posted: 12 days ago
Birmingham, Warwickshire
TCNS
Posted: 14 days ago
Manchester
Hays IT - Uk Posting account
Salary: £22000.00 - £25000.00 per annum
Posted: 14 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Posted: 18 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £32,000 per annum + bonus + 29 days + share ops scheme
Posted: 18 days ago