The statistics below represent IT jobs advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Technical Support Analyst
UK / England
Rank 689 659 657
Rank change year-on-year
-30 -2
Permanent jobs requiring a Technical Support Analyst 125 249 272
As % of all permanent IT jobs located in England 0.16% 0.27% 0.28%
As % of the Job Titles category 0.17% 0.28% 0.29%
Number of salaries quoted 110 220 248
Median salary £28,000 £30,000 £32,500
Median salary % change year-on-year
-6.66% -7.69%
90% offered a salary of more than £18,000 £22,500 £24,000
10% offered a salary of more than £42,500 £45,000 £47,500
UK excluding London median salary £25,000 £26,500 £30,250
% change year-on-year
-5.66% -12.39%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75039 90450 94640
As % of all permanent IT jobs located in England 96.44% 96.51% 96.69%
Number of salaries quoted 62772 76682 79246
Median salary £47,500 £45,500 £45,000
Median salary % change year-on-year
+4.39% +1.11%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 22 January 2017.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +14 44 £37,500 - 3
Yorkshire +27 27 £27,500 +14.58% 1
South East +10 22 £24,500 -27.94% 2
East of England +9 11 £18,000 -36.28% 2
South West +26 9 £35,000 +32.07% 1
West Midlands +8 7 £37,500 +59.57% 2
North West -27 3 £27,000 -14.28%
East Midlands +5 2 £35,750 +38.83% 2
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 22 January 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Analyst in the job title.

1 132 (45.05%) Windows
2 119 (40.61%) Microsoft
3 81 (27.65%) Active Directory
4 78 (26.62%) SQL
5 74 (25.26%) MS Excel
6 67 (22.87%) Windows Server
7 63 (21.50%) ITIL
8 60 (20.48%) SQL Server
9 53 (18.09%) VMware
10 51 (17.41%) Finance
11 49 (16.72%) Degree
12 41 (13.99%) MS Office
13 38 (12.97%) Analytical Skills
14 37 (12.63%) DNS
15 35 (11.95%) Windows 7
16 34 (11.60%) Linux
16 34 (11.60%) MS Exchange
17 31 (10.58%) LAN
17 31 (10.58%) WAN
18 30 (10.24%) DHCP
18 30 (10.24%) Firewall
18 30 (10.24%) Windows Server 2012
19 29 (9.90%) Oracle
20 28 (9.56%) Service Management
21 27 (9.22%) Service Delivery
21 27 (9.22%) Microsoft Certification
22 26 (8.87%) SaaS
22 26 (8.87%) Windows XP
22 26 (8.87%) MCSE
23 25 (8.53%) Java

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (11.60%) MS Exchange
2 22 (7.51%) IIS
3 18 (6.14%) Exchange Server 2010
4 16 (5.46%) Exchange Server 2013
5 13 (4.44%) WebSphere
6 12 (4.10%) Apache
7 10 (3.41%) SharePoint
8 9 (3.07%) Alfresco
8 9 (3.07%) JBoss
8 9 (3.07%) Joomla!
8 9 (3.07%) WebLogic
9 7 (2.39%) Exchange Server 2007
9 7 (2.39%) Skype for Business
10 4 (1.37%) IBM Notes
10 4 (1.37%) SharePoint 2013
11 3 (1.02%) Exchange Server 2003
12 2 (0.68%) CMS
12 2 (0.68%) Tomcat
13 1 (0.34%) ArcGIS
13 1 (0.34%) Elasticsearch
Applications
1 74 (25.26%) MS Excel
2 41 (13.99%) MS Office
3 7 (2.39%) MS PowerPoint
4 6 (2.05%) MS Visio
5 1 (0.34%) ProjectWise
5 1 (0.34%) Revit
Business Applications
1 10 (3.41%) RiskWrite
2 5 (1.71%) SAP Oil and Gas
3 4 (1.37%) Remedy ITSM
4 2 (0.68%) Dynamics CRM
4 2 (0.68%) Loan IQ
4 2 (0.68%) Retail-J
5 1 (0.34%) Dynamics AX
5 1 (0.34%) Primavera
Cloud Services
1 26 (8.87%) SaaS
2 15 (5.12%) Office 365
3 9 (3.07%) GitHub
4 6 (2.05%) Amazon AWS
5 5 (1.71%) Microsoft Azure
6 3 (1.02%) Cloud Computing
7 1 (0.34%) Boomi
7 1 (0.34%) SuccessFactors
Communications & Networking
1 37 (12.63%) DNS
2 31 (10.58%) LAN
2 31 (10.58%) WAN
3 30 (10.24%) DHCP
3 30 (10.24%) Firewall
4 24 (8.19%) Internet
5 22 (7.51%) SAN
6 20 (6.83%) TCP/IP
7 18 (6.14%) SMTP
8 12 (4.10%) VLAN
9 10 (3.41%) VPN
10 9 (3.07%) Network Security
10 9 (3.07%) Wireshark
11 7 (2.39%) Wireless
12 6 (2.05%) HTTP
12 6 (2.05%) LDAP
12 6 (2.05%) Skype
13 5 (1.71%) Cisco ASA
13 5 (1.71%) HTTPS
13 5 (1.71%) SNMP
Database & Business Intelligence
1 60 (20.48%) SQL Server
2 20 (6.83%) SQL Server 2008
3 12 (4.10%) SQL Server 2012
4 10 (3.41%) SQL Server 2000
4 10 (3.41%) SQL Server 2005
5 9 (3.07%) MongoDB
5 9 (3.07%) MS Access
6 7 (2.39%) Oracle Database
7 4 (1.37%) Oracle Database 11g
8 3 (1.02%) MySQL
9 2 (0.68%) Data Warehouse
9 2 (0.68%) QlikView
9 2 (0.68%) Relational Database
9 2 (0.68%) SQL Server 2014
9 2 (0.68%) SQL Server Integration Services
9 2 (0.68%) SQL Server Reporting Services
10 1 (0.34%) GIS
10 1 (0.34%) Hadoop
10 1 (0.34%) Oracle BI EE
10 1 (0.34%) PostgreSQL
Development Applications
1 10 (3.41%) Eclipse
1 10 (3.41%) VersionOne
2 9 (3.07%) Jenkins
2 9 (3.07%) Maven
2 9 (3.07%) Oracle Forms
2 9 (3.07%) Subversion
3 2 (0.68%) NCrunch
3 2 (0.68%) NeoLoad
3 2 (0.68%) ReSharper
3 2 (0.68%) Selenium
3 2 (0.68%) Visual Studio
4 1 (0.34%) JIRA
General
1 51 (17.41%) Finance
2 20 (6.83%) Telecoms
3 11 (3.75%) Manufacturing
4 8 (2.73%) Banking
4 8 (2.73%) Retail
5 7 (2.39%) Marketing
6 5 (1.71%) Dutch Language
6 5 (1.71%) Electronics
7 4 (1.37%) Automotive
7 4 (1.37%) Law
7 4 (1.37%) Legal
8 3 (1.02%) Advertising
8 3 (1.02%) Back Office
9 2 (0.68%) French Language
9 2 (0.68%) German Language
9 2 (0.68%) Mandarin Language
9 2 (0.68%) Polish Language
10 1 (0.34%) Italian Language
10 1 (0.34%) Russian Language
10 1 (0.34%) Spanish Language
Libraries, Frameworks & Software Standards
1 17 (5.80%) Web Services
2 14 (4.78%) XML
3 11 (3.75%) .NET
4 10 (3.41%) HTML
5 9 (3.07%) Ajax
5 9 (3.07%) AngularJS
5 9 (3.07%) Backbone.js
5 9 (3.07%) Dojo
5 9 (3.07%) Ember.js
5 9 (3.07%) Hibernate
5 9 (3.07%) JPA
5 9 (3.07%) JSP
5 9 (3.07%) React
5 9 (3.07%) SOAP
5 9 (3.07%) Spring
5 9 (3.07%) Spring MVC
5 9 (3.07%) Spring Web Flow
5 9 (3.07%) WSDL
6 2 (0.68%) ActiveMQ
6 2 (0.68%) Middleware
Miscellaneous
1 38 (12.97%) Analytical Skills
2 18 (6.14%) Data Centre
3 13 (4.44%) Computer Science
4 10 (3.41%) iSeries
5 9 (3.07%) Replication
6 7 (2.39%) Management Information System
7 5 (1.71%) PKI
8 4 (1.37%) Blackberry
8 4 (1.37%) EPoS
8 4 (1.37%) Fintech
9 3 (1.02%) Credit Risk
9 3 (1.02%) Driving Licence
9 3 (1.02%) iPhone
9 3 (1.02%) Smartphone
10 2 (0.68%) Mathematics
10 2 (0.68%) NHS
10 2 (0.68%) Social Network
11 1 (0.34%) Device Driver
11 1 (0.34%) Equities
11 1 (0.34%) Mainframe
Operating Systems
1 132 (45.05%) Windows
2 67 (22.87%) Windows Server
3 35 (11.95%) Windows 7
4 34 (11.60%) Linux
5 30 (10.24%) Windows Server 2012
6 26 (8.87%) Windows XP
7 25 (8.53%) Windows Server 2008
8 21 (7.17%) Unix
9 18 (6.14%) Windows Server 2003
10 15 (5.12%) Windows 8
11 12 (4.10%) Windows Vista
12 10 (3.41%) Mac OS X
13 9 (3.07%) Android
13 9 (3.07%) Apple iOS
14 4 (1.37%) Windows 10
15 2 (0.68%) Solaris
16 1 (0.34%) AIX
16 1 (0.34%) MVS
Processes & Methodologies
1 63 (21.50%) ITIL
2 28 (9.56%) Service Management
3 27 (9.22%) Service Delivery
4 22 (7.51%) CRM
4 22 (7.51%) Problem Management
5 20 (6.83%) Change Management
6 19 (6.48%) Incident Management
7 16 (5.46%) Change Control
8 13 (4.44%) Disaster Recovery
8 13 (4.44%) Open Source
9 12 (4.10%) Capacity Planning
10 10 (3.41%) ITSM
10 10 (3.41%) Performance Tuning
10 10 (3.41%) Release Management
10 10 (3.41%) Ticket Management
10 10 (3.41%) Trend Analysis
11 9 (3.07%) Android Development
11 9 (3.07%) iOS Development
11 9 (3.07%) Mobile Development
11 9 (3.07%) MVC
Programming Languages
1 78 (26.62%) SQL
2 25 (8.53%) Java
3 14 (4.78%) JavaScript
4 12 (4.10%) PHP
5 11 (3.75%) PowerShell
6 9 (3.07%) Delphi
6 9 (3.07%) Pascal
6 9 (3.07%) VBA
7 7 (2.39%) VB
8 5 (1.71%) C
8 5 (1.71%) Perl
9 4 (1.37%) Bash Shell
9 4 (1.37%) C#
9 4 (1.37%) Python
9 4 (1.37%) R
9 4 (1.37%) T-SQL
10 2 (0.68%) Scala
10 2 (0.68%) VB6
Qualifications
1 49 (16.72%) Degree
2 27 (9.22%) Microsoft Certification
3 26 (8.87%) MCSE
4 25 (8.53%) CCNA
4 25 (8.53%) Cisco Certification
5 17 (5.80%) Security Cleared
6 15 (5.12%) MCP
7 10 (3.41%) ITIL Foundation Certificate
8 9 (3.07%) SC Cleared
9 7 (2.39%) MCSA
9 7 (2.39%) VMware Certified Professional (VCP)
10 3 (1.02%) ACMT
10 3 (1.02%) MCITP
11 1 (0.34%) CISM
11 1 (0.34%) CISSP
11 1 (0.34%) SANS
Quality Assurance & Compliance
1 25 (8.53%) SLA
2 5 (1.71%) QA
3 4 (1.37%) ISO/IEC 27001
4 3 (1.02%) Basel II
4 3 (1.02%) Basel III
5 1 (0.34%) ISO 9001
System Software
1 81 (27.65%) Active Directory
2 20 (6.83%) VMware Infrastructure
3 18 (6.14%) IMail Server
4 11 (3.75%) VMware ESXi
4 11 (3.75%) XenApp
5 10 (3.41%) Hyper-V
5 10 (3.41%) vSphere
6 5 (1.71%) Virtual Machines
7 4 (1.37%) XenDesktop
7 4 (1.37%) XenServer
Systems Management
1 14 (4.78%) Nagios
2 7 (2.39%) SCCM
3 4 (1.37%) Backup Exec
3 4 (1.37%) Norton AntiVirus
3 4 (1.37%) OpenView
4 3 (1.02%) Systems Management Server (SMS)
5 2 (0.68%) AirWatch
5 2 (0.68%) Ansible
5 2 (0.68%) Control-M
6 1 (0.34%) Computer Emergency Response Teams
6 1 (0.34%) CSIRT
6 1 (0.34%) NetBackup
6 1 (0.34%) SCOM
Vendors
1 119 (40.61%) Microsoft
2 53 (18.09%) VMware
3 29 (9.90%) Oracle
4 23 (7.85%) Cisco
5 22 (7.51%) Citrix
6 16 (5.46%) Veeam
7 13 (4.44%) IBM
8 11 (3.75%) Juniper
8 11 (3.75%) Sophos
9 9 (3.07%) Apple
10 7 (2.39%) CheckPoint
10 7 (2.39%) HP
11 6 (2.05%) Avaya
11 6 (2.05%) Mitel
11 6 (2.05%) Symantec
12 5 (1.71%) Blue Coat
12 5 (1.71%) Dell
12 5 (1.71%) Forcepoint
12 5 (1.71%) Remedy
12 5 (1.71%) SAP
Northumberland
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: 3 days ago
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: 6 days ago
London
Huxley
Salary: £20000 - £50000 per annum + competitive
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: Bonus and benefits package
Posted: 4 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: 6 days ago
England
Ampersand Consulting
Salary: £25000 per annum
Posted: 4 days ago
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Bonus and benefits package
Posted: 5 days ago
Brighton, East Sussex
Bluetownonline
Posted: 2 days ago
Birmingham
Energize Recruitment Solutions Ltd
Salary: £24000 - £27000 per annum + Bonus
Posted: 3 days ago
Derby, Derbyshire
Webrecruit
Salary: £20,000 per annum Plus Benefits
Posted: 5 days ago
Hatfield, Hertfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 5 days ago
Swindon, Wiltshire
The National Trust
Salary: £33,000 per annum
Posted: 9 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 10 days ago
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 9 days ago