The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 635 643 617
Rank change year-on-year
+8 -26
Permanent jobs requiring a Technical Support Analyst 243 211 279
As % of all permanent IT jobs located in England 0.23% 0.21% 0.25%
As % of the Job Titles category 0.24% 0.22% 0.26%
Number of salaries quoted 201 191 246
Average salary £30,500 £31,000 £29,000
Average salary % change year-on-year
-1.61% +6.89%
90% offered a salary of more than £22,100 £22,000 £21,000
10% offered a salary of more than £47,500 £44,050 £45,000
UK excluding London average salary £25,750 £30,500 £26,500
% change year-on-year
-15.57% +15.09%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100671 93884 105537
As % of all permanent IT jobs located in England 94.40% 94.28% 95.26%
Number of salaries quoted 82315 78929 90739
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 23 September 2014.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +45 124 £38,750 +6.16% 10
South East -2 45 £27,500 -21.42% 6
Yorkshire -32 24 £22,500 -19.64% 1
South West -25 14 £25,000 -40.11% 4
North West -30 10 £34,250 +48.91% 1
West Midlands -15 9 £32,000 -5.88% 2
East of England -28 6 £29,250 -11.36% 3
North East -5 5 £30,500 +22.00%
East Midlands -28 3 £24,500 +11.36%
Midlands - 3 - -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 23 September 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 328 (62.96%) Windows
2 246 (47.22%) Microsoft
3 181 (34.74%) Active Directory
4 150 (28.79%) MS Excel
5 149 (28.60%) SQL
6 127 (24.38%) MS Office
6 127 (24.38%) VMware
7 123 (23.61%) ITIL
8 122 (23.42%) Windows Server 2008
9 117 (22.46%) Finance
10 116 (22.26%) MS Exchange
11 109 (20.92%) Citrix
12 93 (17.85%) SQL Server
13 89 (17.08%) Windows Server 2003
14 81 (15.55%) Microsoft Certification
15 80 (15.36%) TCP/IP
16 74 (14.20%) Cisco
17 73 (14.01%) Firewall
18 69 (13.24%) Degree
18 69 (13.24%) VMware Infrastructure
19 62 (11.90%) Windows 7
20 59 (11.32%) UNIX
21 56 (10.75%) Windows XP
22 55 (10.56%) LAN
23 54 (10.36%) Linux
23 54 (10.36%) SLA
24 51 (9.79%) Internet
24 51 (9.79%) Analytical Skills
25 48 (9.21%) MCSE
26 47 (9.02%) DNS

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 23 September 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 116 (22.26%) MS Exchange
2 47 (9.02%) Exchange Server 2010
3 46 (8.83%) SharePoint
4 28 (5.37%) Exchange Server 2007
5 24 (4.61%) IIS
6 21 (4.03%) Exchange Server 2013
7 17 (3.26%) Blackberry Enterprise Server
8 15 (2.88%) Exchange Server 2003
9 14 (2.69%) Tomcat
10 12 (2.30%) SharePoint 2010
10 12 (2.30%) Lync
11 6 (1.15%) SAP Web AS
11 6 (1.15%) NetWeaver
12 5 (0.96%) Apache
13 4 (0.77%) IBM Notes
13 4 (0.77%) Lotus Domino
13 4 (0.77%) ColdFusion
13 4 (0.77%) Oracle Application Server
13 4 (0.77%) Exchange Server 2000
13 4 (0.77%) WebSphere
Applications
1 150 (28.79%) MS Excel
2 127 (24.38%) MS Office
3 7 (1.34%) MS PowerPoint
4 4 (0.77%) Acrobat
5 3 (0.58%) AutoCAD
5 3 (0.58%) MS Visio
6 2 (0.38%) PrintSoft PReS
6 2 (0.38%) Spreadsheet
Business Applications
1 8 (1.54%) Oracle Financials
1 8 (1.54%) Oracle General Ledger
1 8 (1.54%) Oracle Payables
1 8 (1.54%) Oracle Cash Management
1 8 (1.54%) Oracle Assets
2 7 (1.34%) Oracle Receivables
3 6 (1.15%) Oracle EBS R12
4 5 (0.96%) Oracle Applications
5 4 (0.77%) Dynamics CRM
5 4 (0.77%) Oracle 11i
5 4 (0.77%) PeopleSoft HRMS
5 4 (0.77%) Oracle EBS
5 4 (0.77%) SAP SRM
6 3 (0.58%) Teamcenter
6 3 (0.58%) Oracle Subledger Accounting
7 2 (0.38%) RiskWrite
7 2 (0.38%) Dynamics AX
8 1 (0.19%) Oracle Payroll
8 1 (0.19%) Oracle HRMS
8 1 (0.19%) Oracle ERP
Cloud Services
1 15 (2.88%) SaaS
2 13 (2.50%) Office 365
3 5 (0.96%) Cloud Computing
4 3 (0.58%) Microsoft Azure
5 1 (0.19%) Amazon AWS
5 1 (0.19%) Amazon EC2
5 1 (0.19%) Amazon S3
5 1 (0.19%) Route 53
5 1 (0.19%) ElastiCache
5 1 (0.19%) Amazon ElastiCache
Communications & Networking
1 80 (15.36%) TCP/IP
2 73 (14.01%) Firewall
3 55 (10.56%) LAN
4 51 (9.79%) Internet
5 47 (9.02%) DNS
6 44 (8.45%) WAN
7 42 (8.06%) DHCP
8 32 (6.14%) VPN
9 29 (5.57%) SAN
10 24 (4.61%) VoIP
11 17 (3.26%) Cisco IOS
12 15 (2.88%) Wireless
13 12 (2.30%) MPLS
13 12 (2.30%) Network Security
13 12 (2.30%) SSL
14 10 (1.92%) ADSL
15 7 (1.34%) Ethernet
16 6 (1.15%) SMTP
16 6 (1.15%) HTTP
16 6 (1.15%) NAS
Database & Business Intelligence
1 93 (17.85%) SQL Server
2 21 (4.03%) SQL Server Reporting Services
3 17 (3.26%) MySQL
4 15 (2.88%) SQL Server 2008
5 11 (2.11%) Relational Database
6 10 (1.92%) Crystal Reports
7 8 (1.54%) Oracle Reports
7 8 (1.54%) Oracle BI Publisher
8 7 (1.34%) DB2
9 6 (1.15%) RDBMS
9 6 (1.15%) SQL Server 2005
9 6 (1.15%) SQL Server 2012
10 4 (0.77%) Oracle Database 11g
10 4 (0.77%) Oracle Database
10 4 (0.77%) Oracle Discoverer
10 4 (0.77%) DTS
10 4 (0.77%) Ingres
10 4 (0.77%) MS Access
11 3 (0.58%) Big Data
12 2 (0.38%) Data Mining
Development Applications
1 10 (1.92%) Oracle Forms
2 4 (0.77%) Team Foundation Server
3 3 (0.58%) Jenkins
3 3 (0.58%) Maven
4 2 (0.38%) Subversion
5 1 (0.19%) Oracle APEX
5 1 (0.19%) ProC
General
1 117 (22.46%) Finance
2 38 (7.29%) Legal
3 24 (4.61%) Banking
4 15 (2.88%) Law
4 15 (2.88%) Electronics
5 10 (1.92%) Retail
6 8 (1.54%) Investment Banking
7 7 (1.34%) Front Office
7 7 (1.34%) Back Office
7 7 (1.34%) French Language
8 6 (1.15%) German Language
8 6 (1.15%) Marketing
8 6 (1.15%) Telecoms
9 5 (0.96%) Advertising
10 3 (0.58%) Publishing
10 3 (0.58%) Financial Institution
10 3 (0.58%) Billing
11 2 (0.38%) Manufacturing
12 1 (0.19%) General Ledger
12 1 (0.19%) Local Government
Libraries, Frameworks & Software Standards
1 29 (5.57%) HTML
2 25 (4.80%) .NET
3 17 (3.26%) CSS
4 13 (2.50%) XML
5 10 (1.92%) SOAP
5 10 (1.92%) ASP.NET
5 10 (1.92%) jQuery
6 8 (1.54%) COM
6 8 (1.54%) J2EE
7 6 (1.15%) Web Services
7 6 (1.15%) SAP Basis
8 4 (0.77%) DOM
8 4 (0.77%) JSP
8 4 (0.77%) DHTML
9 3 (0.58%) Software Packaging
9 3 (0.58%) WAP
10 2 (0.38%) JMS
10 2 (0.38%) .NET Framework
10 2 (0.38%) LAMP
11 1 (0.19%) Java EE
Miscellaneous
1 51 (9.79%) Analytical Skills
2 38 (7.29%) Computer Science
3 34 (6.53%) Blackberry
4 16 (3.07%) Mathematics
5 11 (2.11%) Hedge funds
6 7 (1.34%) iPhone
6 7 (1.34%) Physics
7 5 (0.96%) Fat Client
7 5 (0.96%) Thin Client
7 5 (0.96%) Enterprise Software
7 5 (0.96%) FlexPod
8 4 (0.77%) Handset
8 4 (0.77%) Life Science
8 4 (0.77%) CMDB
8 4 (0.77%) PDA
8 4 (0.77%) iPad
9 3 (0.58%) iSeries
9 3 (0.58%) Management Information System
9 3 (0.58%) AS400
9 3 (0.58%) NHS
Operating Systems
1 328 (62.96%) Windows
2 122 (23.42%) Windows Server 2008
3 89 (17.08%) Windows Server 2003
4 62 (11.90%) Windows 7
5 59 (11.32%) UNIX
6 56 (10.75%) Windows XP
7 54 (10.36%) Linux
8 34 (6.53%) Windows Server 2012
9 23 (4.41%) Windows 8
10 18 (3.45%) Windows Vista
11 17 (3.26%) Mac OS X
12 9 (1.73%) AIX
13 8 (1.54%) Windows Mobile
13 8 (1.54%) Red Hat Enterprise Linux
14 7 (1.34%) Android
15 6 (1.15%) zOS
16 4 (0.77%) Windows 2000 Server
16 4 (0.77%) Windows 2000
16 4 (0.77%) BlackBerry OS
17 3 (0.58%) Apple iOS
Processes & Methodologies
1 123 (23.61%) ITIL
2 31 (5.95%) Incident Management
3 29 (5.57%) Problem Management
4 23 (4.41%) Root Cause Analysis
5 20 (3.84%) Time Management
5 20 (3.84%) Project Management
5 20 (3.84%) Service Management
5 20 (3.84%) Disaster Recovery
6 17 (3.26%) Configuration Management
7 16 (3.07%) Service Delivery
7 16 (3.07%) Data Analysis
8 15 (2.88%) Web Development
8 15 (2.88%) Release Management
8 15 (2.88%) CRM
9 14 (2.69%) ERP
9 14 (2.69%) Business Intelligence
9 14 (2.69%) Change Management
9 14 (2.69%) Mentoring
10 13 (2.50%) Document Management
11 12 (2.30%) Business Continuity
Programming Languages
1 149 (28.60%) SQL
2 29 (5.57%) Java
3 24 (4.61%) JavaScript
4 17 (3.26%) PowerShell
5 16 (3.07%) Shell Script
6 14 (2.69%) PHP
7 13 (2.50%) PL/SQL
8 11 (2.11%) C#
9 9 (1.73%) T-SQL
10 7 (1.34%) Bash Shell
11 6 (1.15%) ABAP
12 4 (0.77%) VB
12 4 (0.77%) VBA
13 3 (0.58%) VBScript
13 3 (0.58%) R
14 2 (0.38%) C++
14 2 (0.38%) Perl
15 1 (0.19%) PeopleCode
15 1 (0.19%) PowerHouse
15 1 (0.19%) MATLAB
Qualifications
1 81 (15.55%) Microsoft Certification
2 69 (13.24%) Degree
3 48 (9.21%) MCSE
4 35 (6.72%) MCSA
5 30 (5.76%) Cisco Certification
6 24 (4.61%) MCITP
6 24 (4.61%) MCP
7 19 (3.65%) CCNA
8 18 (3.45%) Security Cleared
9 11 (2.11%) A+ Certification
10 9 (1.73%) Network+ Certification
10 9 (1.73%) SC Cleared
11 7 (1.34%) ITIL Certification
12 5 (0.96%) MOS
13 4 (0.77%) Six Sigma Green Belt
14 3 (0.58%) VMware Certified Professional (VCP)
14 3 (0.58%) MCTS
15 2 (0.38%) Citrix Certification
15 2 (0.38%) ITIL Foundation Certificate
16 1 (0.19%) BC Cleared
Quality Assurance & Compliance
1 54 (10.36%) SLA
2 7 (1.34%) Sarbanes-Oxley
2 7 (1.34%) QA
3 4 (0.77%) ISO 9001
4 2 (0.38%) ISO/IEC 27001
5 1 (0.19%) PCI DSS
5 1 (0.19%) Solvency II
System Software
1 181 (34.74%) Active Directory
2 69 (13.24%) VMware Infrastructure
3 30 (5.76%) Hyper-V
4 22 (4.22%) vSphere
5 15 (2.88%) XenApp
6 10 (1.92%) VMware ESX
7 6 (1.15%) Microsoft App-V
7 6 (1.15%) Terminal Services
7 6 (1.15%) XenDesktop
8 5 (0.96%) Citrix Presentation Server
9 4 (0.77%) IMail Server
9 4 (0.77%) VMware ESXi
10 1 (0.19%) EMC RecoverPoint
Systems Management
1 16 (3.07%) SCCM
2 11 (2.11%) WSUS
3 6 (1.15%) SCOM
3 6 (1.15%) NetBackup
4 5 (0.96%) Backup Exec
5 3 (0.58%) Norton AntiVirus
6 2 (0.38%) Nagios
7 1 (0.19%) Legato
7 1 (0.19%) DameWare
Vendors
1 246 (47.22%) Microsoft
2 127 (24.38%) VMware
3 109 (20.92%) Citrix
4 74 (14.20%) Cisco
5 43 (8.25%) Oracle
6 35 (6.72%) HP
7 21 (4.03%) Dell
7 21 (4.03%) Apple
8 19 (3.65%) SAP
9 18 (3.45%) Bloomberg
10 16 (3.07%) NetApp
11 15 (2.88%) Pegasus
12 12 (2.30%) Sage
12 12 (2.30%) Red Hat
12 12 (2.30%) Open Text
13 10 (1.92%) Reuters
14 7 (1.34%) McAfee
14 7 (1.34%) Avaya
15 6 (1.15%) JBoss
15 6 (1.15%) AppSense
Exeter, Devon
Webrecruit
Salary: Up to £25,000 per annum Plus Share Scheme (after probation)
Posted: 19 hours ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 3 days ago
London
RBW Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 4 days ago
London
Victoria and Albert Museum
Salary: £25,407 per annum (rising to £30,537)
Posted: 4 days ago
Gloucestershire
ReThink Recruitment
Salary: £25000 - £35000 per annum
Posted: 5 days ago
West London
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Welwyn Garden City, Hertfordshire
Absolute Solution Limited
Salary: From £28,000 to £30,000 per annum £30k plus bens
Posted: 5 days ago
Wokingham, Berkshire
ComputAppoint
Salary: £34000 - £38000 per annum
Posted: 5 days ago
Norwich, Norfolk
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 6 days ago
Runcorn, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £28000 per annum + Superb Benefits
Posted: 6 days ago
London
Spring Technology
Salary: £32000.00 - £37000.00 per annum
Posted: 6 days ago
Wolverhampton, West Midlands (County)
Strategic Insights Ltd
Salary: From £30,000 to £32,000 per annum plus bonus and benefits
Posted: 6 days ago
Basingstoke, Hampshire
NES Global Talent
Salary: £16000 to £21000 per annum
Posted: 6 days ago
South West London
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 7 days ago
Whimple, Devon
Technorecruit
Posted: 12 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Benefits Package
Posted: 17 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Benefits Package
Posted: 24 days ago
Peterborough, Cambridgeshire
Virgin Media
Salary: £19k-£32K - dependent on experience/qualifications + amazing benefits
Posted: 24 days ago