The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 631 635 618
Rank change year-on-year
+4 -17
Permanent jobs requiring a Technical Support Analyst 273 203 268
As % of all permanent IT jobs located in England 0.25% 0.20% 0.24%
As % of the Job Titles category 0.27% 0.21% 0.25%
Number of salaries quoted 240 166 244
Average salary £30,250 £35,000 £30,000
Average salary % change year-on-year
-13.57% +16.66%
90% offered a salary of more than £22,500 £24,000 £21,500
10% offered a salary of more than £44,250 £50,000 £52,500
UK excluding London average salary £30,000 £30,000 £27,500
% change year-on-year
- +9.09%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102690 95590 105693
As % of all permanent IT jobs located in England 94.33% 94.23% 95.29%
Number of salaries quoted 84523 79913 91207
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support Analyst
UK

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 1 August 2014.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -22 93 £37,500 -10.71% 9
South East +17 63 £27,500 -14.72% 7
Yorkshire +11 52 £28,000 -
West Midlands +10 19 £29,500 -16.90% 2
North West -6 15 £32,500 +36.84%
East of England -16 13 £27,500 -11.29% 3
East Midlands -20 11 £24,500 -30.00% 2
North East +3 4 £30,500 +22.00% 1
South West -19 4 £32,500 -23.52%
Midlands +14 3 - -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 August 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 298 (60.20%) Windows
2 227 (45.86%) Microsoft
3 182 (36.77%) Active Directory
4 150 (30.30%) MS Excel
5 143 (28.89%) SQL
6 126 (25.45%) MS Office
7 117 (23.64%) VMware
8 110 (22.22%) MS Exchange
9 105 (21.21%) Citrix
10 101 (20.40%) Finance
10 101 (20.40%) Windows Server 2008
11 97 (19.60%) ITIL
12 83 (16.77%) Windows Server 2003
13 78 (15.76%) Microsoft Certification
14 76 (15.35%) SQL Server
15 69 (13.94%) Firewall
16 67 (13.54%) Cisco
17 65 (13.13%) TCP/IP
18 64 (12.93%) VMware Infrastructure
19 60 (12.12%) Degree
20 53 (10.71%) Windows XP
21 52 (10.51%) Windows 7
22 51 (10.30%) SharePoint
22 51 (10.30%) LAN
23 49 (9.90%) SLA
24 48 (9.70%) UNIX
24 48 (9.70%) MCSE
25 41 (8.28%) Linux
25 41 (8.28%) Exchange Server 2010
26 40 (8.08%) Internet

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 August 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 110 (22.22%) MS Exchange
2 51 (10.30%) SharePoint
3 41 (8.28%) Exchange Server 2010
4 22 (4.44%) IIS
5 21 (4.24%) Exchange Server 2007
6 19 (3.84%) Blackberry Enterprise Server
7 16 (3.23%) Exchange Server 2003
8 14 (2.83%) Exchange Server 2013
9 13 (2.63%) Lync
10 11 (2.22%) SharePoint 2010
11 8 (1.62%) Tomcat
12 6 (1.21%) SAP Web AS
12 6 (1.21%) NetWeaver
13 5 (1.01%) IBM Notes
13 5 (1.01%) Lotus Domino
14 4 (0.81%) Exchange Server 2000
14 4 (0.81%) MQSeries
14 4 (0.81%) Oracle Workflow
15 3 (0.61%) ColdFusion
15 3 (0.61%) SharePoint Server
Applications
1 150 (30.30%) MS Excel
2 126 (25.45%) MS Office
3 6 (1.21%) MS PowerPoint
4 4 (0.81%) AutoCAD
5 3 (0.61%) MS Visio
5 3 (0.61%) PrintSoft PReS
6 2 (0.40%) InfoPath
7 1 (0.20%) Spreadsheet
Business Applications
1 9 (1.82%) Oracle Financials
1 9 (1.82%) Oracle Payables
1 9 (1.82%) Oracle Cash Management
1 9 (1.82%) Oracle Assets
1 9 (1.82%) Oracle General Ledger
2 8 (1.62%) Oracle Receivables
3 7 (1.41%) Oracle Applications
3 7 (1.41%) Oracle EBS
3 7 (1.41%) Oracle EBS R12
4 6 (1.21%) Dynamics CRM
5 5 (1.01%) Oracle 11i
6 4 (0.81%) Dynamics GP
6 4 (0.81%) Teamcenter
7 3 (0.61%) PeopleSoft HRMS
7 3 (0.61%) Oracle Subledger Accounting
8 2 (0.40%) Remedy ITSM
9 1 (0.20%) Oracle HRMS
9 1 (0.20%) Oracle ERP
9 1 (0.20%) Oracle Payroll
9 1 (0.20%) Markit EDM
Cloud Services
1 16 (3.23%) Office 365
2 14 (2.83%) SaaS
3 3 (0.61%) Microsoft Azure
4 1 (0.20%) Route 53
4 1 (0.20%) ElastiCache
4 1 (0.20%) Amazon EC2
4 1 (0.20%) Amazon S3
4 1 (0.20%) Amazon AWS
4 1 (0.20%) Cloud Computing
Communications & Networking
1 69 (13.94%) Firewall
2 65 (13.13%) TCP/IP
3 51 (10.30%) LAN
4 40 (8.08%) Internet
5 38 (7.68%) DNS
5 38 (7.68%) WAN
6 36 (7.27%) DHCP
7 35 (7.07%) VPN
8 26 (5.25%) SAN
9 21 (4.24%) VoIP
10 16 (3.23%) Cisco IOS
11 12 (2.42%) Network Security
11 12 (2.42%) MPLS
12 11 (2.22%) Wireless
13 10 (2.02%) SSL
14 7 (1.41%) Ethernet
15 6 (1.21%) NAS
16 4 (0.81%) ADSL
16 4 (0.81%) SMTP
17 3 (0.61%) SNMP
Database & Business Intelligence
1 76 (15.35%) SQL Server
2 22 (4.44%) SQL Server Reporting Services
3 14 (2.83%) SQL Server 2008
3 14 (2.83%) MySQL
4 11 (2.22%) Relational Database
5 10 (2.02%) Crystal Reports
6 8 (1.62%) Oracle BI Publisher
6 8 (1.62%) Oracle Reports
7 7 (1.41%) DB2
8 6 (1.21%) SQL Server 2005
8 6 (1.21%) RDBMS
9 5 (1.01%) SQL Server 2012
10 4 (0.81%) InterSystems Cache
10 4 (0.81%) Oracle Database 11g
10 4 (0.81%) Oracle Database
10 4 (0.81%) DTS
10 4 (0.81%) Ingres
10 4 (0.81%) Oracle Discoverer
11 1 (0.20%) PostgreSQL
11 1 (0.20%) SQL Server 2000
Development Applications
1 7 (1.41%) Oracle Forms
2 2 (0.40%) Team Foundation Server
2 2 (0.40%) InstallShield
3 1 (0.20%) Jenkins
3 1 (0.20%) Oracle APEX
3 1 (0.20%) Maven
General
1 101 (20.40%) Finance
2 28 (5.66%) Legal
3 22 (4.44%) Banking
4 11 (2.22%) Law
4 11 (2.22%) French Language
5 10 (2.02%) Marketing
5 10 (2.02%) Retail
5 10 (2.02%) Electronics
6 8 (1.62%) German Language
7 7 (1.41%) Financial Institution
7 7 (1.41%) Front Office
8 6 (1.21%) Advertising
9 5 (1.01%) Investment Banking
10 4 (0.81%) International Banking
10 4 (0.81%) Back Office
10 4 (0.81%) Telecoms
11 2 (0.40%) Billing
11 2 (0.40%) Dutch Language
11 2 (0.40%) Spanish Language
12 1 (0.20%) Manufacturing
Libraries, Frameworks & Software Standards
1 30 (6.06%) HTML
2 21 (4.24%) CSS
3 20 (4.04%) .NET
4 13 (2.63%) XML
5 12 (2.42%) jQuery
5 12 (2.42%) ASP.NET
6 8 (1.62%) SOAP
7 6 (1.21%) SAP Basis
8 5 (1.01%) .NET Framework
9 4 (0.81%) JMS
9 4 (0.81%) Web Services
10 3 (0.61%) DOM
10 3 (0.61%) COM
10 3 (0.61%) DHTML
11 2 (0.40%) WSDL
11 2 (0.40%) LAMP
12 1 (0.20%) J2EE
12 1 (0.20%) XSLT
12 1 (0.20%) ADO.NET Entity Framework
12 1 (0.20%) Ajax
Miscellaneous
1 33 (6.67%) Blackberry
1 33 (6.67%) Computer Science
2 16 (3.23%) Mathematics
3 11 (2.22%) Hedge funds
4 8 (1.62%) FlexPod
5 7 (1.41%) Physics
6 6 (1.21%) Management Information System
7 5 (1.01%) Enterprise Software
8 4 (0.81%) CMDB
8 4 (0.81%) PDA
8 4 (0.81%) iPad
8 4 (0.81%) Handset
9 3 (0.61%) AS400
9 3 (0.61%) Mainframe
9 3 (0.61%) Client/Server
9 3 (0.61%) NHS
9 3 (0.61%) Thin Client
9 3 (0.61%) Fat Client
9 3 (0.61%) iPhone
9 3 (0.61%) iSeries
Operating Systems
1 298 (60.20%) Windows
2 101 (20.40%) Windows Server 2008
3 83 (16.77%) Windows Server 2003
4 53 (10.71%) Windows XP
5 52 (10.51%) Windows 7
6 48 (9.70%) UNIX
7 41 (8.28%) Linux
8 26 (5.25%) Windows Server 2012
9 18 (3.64%) Windows 8
10 17 (3.43%) Mac OS X
11 9 (1.82%) Android
12 6 (1.21%) Windows Vista
12 6 (1.21%) Solaris
12 6 (1.21%) zOS
13 5 (1.01%) AIX
13 5 (1.01%) Windows 2000 Server
13 5 (1.01%) Red Hat Enterprise Linux
13 5 (1.01%) Windows Mobile
14 4 (0.81%) Mac OS
14 4 (0.81%) BlackBerry OS
Processes & Methodologies
1 97 (19.60%) ITIL
2 32 (6.46%) Incident Management
3 30 (6.06%) Root Cause Analysis
4 26 (5.25%) Problem Management
5 19 (3.84%) CRM
5 19 (3.84%) Time Management
6 18 (3.64%) Logistics
6 18 (3.64%) Service Management
7 17 (3.43%) Disaster Recovery
8 16 (3.23%) Project Management
9 15 (3.03%) ERP
9 15 (3.03%) Web Development
10 14 (2.83%) Service Delivery
10 14 (2.83%) Change Management
11 13 (2.63%) Configuration Management
12 12 (2.42%) Network Management
12 12 (2.42%) Business Intelligence
13 11 (2.22%) Release Management
13 11 (2.22%) Document Management
14 10 (2.02%) Asset Management
Programming Languages
1 143 (28.89%) SQL
2 22 (4.44%) Java
2 22 (4.44%) JavaScript
3 18 (3.64%) PHP
4 17 (3.43%) PowerShell
5 15 (3.03%) PL/SQL
6 13 (2.63%) Shell Script
7 9 (1.82%) C++
8 8 (1.62%) C#
9 7 (1.41%) T-SQL
10 6 (1.21%) Bash Shell
10 6 (1.21%) ABAP
10 6 (1.21%) C
11 3 (0.61%) VBA
11 3 (0.61%) VB
11 3 (0.61%) R
12 1 (0.20%) PowerHouse
12 1 (0.20%) Python
12 1 (0.20%) Perl
12 1 (0.20%) Korn
Qualifications
1 78 (15.76%) Microsoft Certification
2 60 (12.12%) Degree
3 48 (9.70%) MCSE
4 27 (5.45%) MCP
4 27 (5.45%) MCITP
5 25 (5.05%) MCSA
6 23 (4.65%) Cisco Certification
7 20 (4.04%) CCNA
8 17 (3.43%) Security Cleared
9 9 (1.82%) MOS
10 7 (1.41%) SC Cleared
11 6 (1.21%) ITIL Certification
12 5 (1.01%) MCTS
13 4 (0.81%) VMware Certified Professional (VCP)
13 4 (0.81%) A+ Certification
13 4 (0.81%) Network+ Certification
14 3 (0.61%) Six Sigma Green Belt
14 3 (0.61%) MCDST
14 3 (0.61%) ITIL Foundation Certificate
15 1 (0.20%) CCNP
Quality Assurance & Compliance
1 49 (9.90%) SLA
2 7 (1.41%) Sarbanes-Oxley
2 7 (1.41%) QA
3 4 (0.81%) ISO 9001
4 2 (0.40%) ISO/IEC 27001
4 2 (0.40%) PCI DSS
System Software
1 182 (36.77%) Active Directory
2 64 (12.93%) VMware Infrastructure
3 28 (5.66%) Hyper-V
4 17 (3.43%) XenApp
4 17 (3.43%) vSphere
5 13 (2.63%) VMware ESX
6 7 (1.41%) XenDesktop
7 6 (1.21%) Citrix Presentation Server
7 6 (1.21%) Microsoft App-V
7 6 (1.21%) Terminal Services
8 4 (0.81%) IMail Server
8 4 (0.81%) VMware ESXi
8 4 (0.81%) ISA Server
9 2 (0.40%) EMC RecoverPoint
10 1 (0.20%) Samba
10 1 (0.20%) VMware Workstation
10 1 (0.20%) NFS
Systems Management
1 16 (3.23%) SCCM
2 10 (2.02%) WSUS
3 6 (1.21%) SCOM
3 6 (1.21%) Backup Exec
4 4 (0.81%) Norton AntiVirus
4 4 (0.81%) NetBackup
5 2 (0.40%) WMI
5 2 (0.40%) McAfee ePO
6 1 (0.20%) DameWare
6 1 (0.20%) Legato
6 1 (0.20%) Control-M
6 1 (0.20%) Nagios
Vendors
1 227 (45.86%) Microsoft
2 117 (23.64%) VMware
3 105 (21.21%) Citrix
4 67 (13.54%) Cisco
5 34 (6.87%) Oracle
6 32 (6.46%) HP
7 20 (4.04%) Dell
8 18 (3.64%) Apple
8 18 (3.64%) NetApp
9 15 (3.03%) Bloomberg
10 14 (2.83%) Pegasus
11 12 (2.42%) SAP
12 11 (2.22%) Sage
13 10 (2.02%) RedPrairie
13 10 (2.02%) McAfee
14 8 (1.62%) Red Hat
14 8 (1.62%) Symantec
15 7 (1.41%) Sophos
15 7 (1.41%) Remedy
15 7 (1.41%) Reuters
Newcastle Upon Tyne, Tyne And Wear
Michael Page Technology
Salary: benefits
Posted: Yesterday
Redhill, Surrey
Actis Recruitment.
Salary: From £30,000 to £45,000 per annum + generous bonus + benefits
Posted: 2 days ago
Norfolk
IT Executive Ltd
Salary: £20000 - £25000 per annum + Bonus, Pension
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 2 days ago
City of London
Sovereign Business Resources
Salary: £35000 - £40000 per annum + benefits
Posted: 2 days ago
Basingstoke, Hampshire
NES Global Talent
Salary: £16000 to £21000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 3 days ago
Farnborough
Reed Technology - UK Posting Account
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: 4 days ago
London
Information Technology Services
Salary: £40k - 43.5k per year
Posted: 4 days ago
Leatherhead, Surrey
Understanding Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £28000 - £30000 per annum + Bens
Posted: 6 days ago
City of London
Huxley Associates
Salary: £30000 - £50000 per annum + competitive
Posted: 11 days ago
City of London
Huxley Associates
Salary: £40000 - £51000 per annum + competitive
Posted: 11 days ago
Birmingham, West Midlands (County)
Accenture
Salary: Up to £27,000 per annum plus excellent benefits package
Posted: 17 days ago
South West London
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 18 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Benefits Package
Posted: 18 days ago
Newstead Court, Nottingham, East Midlands
E.ON
Salary: £32,150 - £50,031
Posted: 23 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000 - £28000 per annum
Posted: 24 days ago