The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 610 655 596
Rank change year-on-year
+45 -59
Permanent jobs requiring a Technical Support Analyst 277 199 277
As % of all permanent IT jobs located in England 0.25% 0.20% 0.25%
As % of the Job Titles category 0.27% 0.21% 0.26%
Number of salaries quoted 246 161 251
Average salary £30,500 £35,000 £30,000
Average salary % change year-on-year
-12.85% +16.66%
90% offered a salary of more than £22,500 £23,650 £21,500
10% offered a salary of more than £45,000 £50,000 £53,500
UK excluding London average salary £29,500 £29,000 £28,500
% change year-on-year
+1.72% +1.75%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103792 95991 105966
As % of all permanent IT jobs located in England 94.38% 94.22% 95.25%
Number of salaries quoted 85662 80321 91544
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support Analyst
UK

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 24 July 2014.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -31 92 £37,500 -10.71% 14
South East +3 65 £27,500 -13.38% 4
Yorkshire +15 51 £28,000 - 4
West Midlands +17 18 £29,500 -16.90% 2
East of England -8 18 £27,500 -4.34% 1
North West -6 16 £32,500 +36.84% 3
East Midlands -10 11 £24,500 -13.27% 5
North East - 4 £30,500 - 1
Midlands +13 3 - -
South West -23 3 £35,000 -17.64% 4
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 July 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 295 (59.48%) Windows
2 221 (44.56%) Microsoft
3 179 (36.09%) Active Directory
4 146 (29.44%) MS Excel
5 145 (29.23%) SQL
6 125 (25.20%) MS Office
7 115 (23.19%) VMware
8 109 (21.98%) MS Exchange
9 103 (20.77%) Citrix
10 100 (20.16%) Windows Server 2008
11 99 (19.96%) Finance
12 89 (17.94%) ITIL
13 83 (16.73%) Windows Server 2003
14 78 (15.73%) SQL Server
15 75 (15.12%) Microsoft Certification
16 72 (14.52%) Firewall
17 67 (13.51%) TCP/IP
18 61 (12.30%) Cisco
18 61 (12.30%) Degree
19 59 (11.90%) VMware Infrastructure
20 54 (10.89%) Windows 7
21 51 (10.28%) Windows XP
22 49 (9.88%) LAN
22 49 (9.88%) SLA
22 49 (9.88%) UNIX
22 49 (9.88%) SharePoint
23 48 (9.68%) MCSE
24 42 (8.47%) Internet
24 42 (8.47%) Exchange Server 2010
25 38 (7.66%) Linux

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 July 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 109 (21.98%) MS Exchange
2 49 (9.88%) SharePoint
3 42 (8.47%) Exchange Server 2010
4 25 (5.04%) IIS
5 21 (4.23%) Exchange Server 2007
6 19 (3.83%) Blackberry Enterprise Server
7 16 (3.23%) Exchange Server 2003
8 13 (2.62%) Exchange Server 2013
8 13 (2.62%) Lync
9 9 (1.81%) SharePoint 2010
10 8 (1.61%) Tomcat
11 6 (1.21%) SAP Web AS
11 6 (1.21%) NetWeaver
12 5 (1.01%) IBM Notes
12 5 (1.01%) Lotus Domino
12 5 (1.01%) MQSeries
13 4 (0.81%) Oracle Workflow
13 4 (0.81%) Exchange Server 2000
14 3 (0.60%) WorkSite
14 3 (0.60%) SharePoint Server
Applications
1 146 (29.44%) MS Excel
2 125 (25.20%) MS Office
3 7 (1.41%) MS PowerPoint
4 4 (0.81%) AutoCAD
5 3 (0.60%) PrintSoft PReS
5 3 (0.60%) MS Visio
6 2 (0.40%) InfoPath
7 1 (0.20%) Spreadsheet
Business Applications
1 8 (1.61%) Oracle Financials
1 8 (1.61%) Oracle General Ledger
1 8 (1.61%) Oracle Payables
1 8 (1.61%) Oracle Receivables
1 8 (1.61%) Oracle Cash Management
1 8 (1.61%) Oracle Assets
2 7 (1.41%) Oracle Applications
3 6 (1.21%) Oracle EBS
3 6 (1.21%) Oracle EBS R12
4 5 (1.01%) Dynamics CRM
4 5 (1.01%) Dynamics GP
4 5 (1.01%) Oracle 11i
5 4 (0.81%) Teamcenter
6 3 (0.60%) Oracle Subledger Accounting
6 3 (0.60%) PeopleSoft HRMS
7 2 (0.40%) Remedy ITSM
8 1 (0.20%) LatentZero
8 1 (0.20%) Dynamics AX
8 1 (0.20%) Markit EDM
8 1 (0.20%) ION MarketView
Cloud Services
1 15 (3.02%) SaaS
1 15 (3.02%) Office 365
2 3 (0.60%) Microsoft Azure
3 1 (0.20%) Route 53
3 1 (0.20%) Cloud Computing
3 1 (0.20%) Amazon AWS
3 1 (0.20%) Amazon EC2
3 1 (0.20%) Amazon S3
3 1 (0.20%) ElastiCache
Communications & Networking
1 72 (14.52%) Firewall
2 67 (13.51%) TCP/IP
3 49 (9.88%) LAN
4 42 (8.47%) Internet
5 37 (7.46%) WAN
6 36 (7.26%) DNS
7 35 (7.06%) VPN
8 34 (6.85%) DHCP
9 26 (5.24%) SAN
10 21 (4.23%) VoIP
11 14 (2.82%) Cisco IOS
12 12 (2.42%) MPLS
12 12 (2.42%) Network Security
13 11 (2.22%) Wireless
14 10 (2.02%) SSL
15 8 (1.61%) Ethernet
16 7 (1.41%) NAS
17 4 (0.81%) ADSL
17 4 (0.81%) SMTP
17 4 (0.81%) LDAP
Database & Business Intelligence
1 78 (15.73%) SQL Server
2 21 (4.23%) SQL Server Reporting Services
3 14 (2.82%) MySQL
3 14 (2.82%) SQL Server 2008
4 13 (2.62%) Relational Database
5 10 (2.02%) Crystal Reports
6 8 (1.61%) RDBMS
6 8 (1.61%) Oracle BI Publisher
7 7 (1.41%) Oracle Reports
7 7 (1.41%) DB2
8 6 (1.21%) SQL Server 2005
9 5 (1.01%) InterSystems Cache
10 4 (0.81%) Ingres
10 4 (0.81%) DTS
10 4 (0.81%) Oracle Database 11g
10 4 (0.81%) SQL Server 2012
10 4 (0.81%) Oracle Database
11 3 (0.60%) Oracle Discoverer
12 2 (0.40%) SQL Server 2000
12 2 (0.40%) Informix
Development Applications
1 7 (1.41%) Oracle Forms
2 3 (0.60%) InstallShield
3 2 (0.40%) Team Foundation Server
3 2 (0.40%) Jenkins
4 1 (0.20%) Maven
4 1 (0.20%) Oracle APEX
4 1 (0.20%) Selenium
General
1 99 (19.96%) Finance
2 27 (5.44%) Legal
3 24 (4.84%) Banking
4 13 (2.62%) French Language
5 11 (2.22%) Marketing
6 10 (2.02%) Law
6 10 (2.02%) Retail
7 9 (1.81%) Electronics
8 8 (1.61%) Front Office
8 8 (1.61%) German Language
9 7 (1.41%) Financial Institution
10 6 (1.21%) Advertising
10 6 (1.21%) Investment Banking
11 5 (1.01%) International Banking
12 4 (0.81%) Back Office
12 4 (0.81%) Telecoms
13 2 (0.40%) Spanish Language
13 2 (0.40%) Dutch Language
13 2 (0.40%) Billing
14 1 (0.20%) Russian Language
Libraries, Frameworks & Software Standards
1 30 (6.05%) HTML
2 22 (4.44%) .NET
3 21 (4.23%) CSS
4 14 (2.82%) XML
5 13 (2.62%) ASP.NET
6 12 (2.42%) jQuery
7 9 (1.81%) SOAP
8 6 (1.21%) SAP Basis
8 6 (1.21%) .NET Framework
9 5 (1.01%) Web Services
9 5 (1.01%) JMS
10 3 (0.60%) DOM
10 3 (0.60%) DHTML
10 3 (0.60%) WSDL
11 2 (0.40%) LAMP
11 2 (0.40%) COM
11 2 (0.40%) J2EE
12 1 (0.20%) Application Packaging
12 1 (0.20%) Software Packaging
12 1 (0.20%) Ajax
Miscellaneous
1 35 (7.06%) Computer Science
2 34 (6.85%) Blackberry
3 16 (3.23%) Mathematics
4 12 (2.42%) Hedge funds
5 8 (1.61%) Management Information System
5 8 (1.61%) FlexPod
6 7 (1.41%) Physics
7 5 (1.01%) Enterprise Software
8 4 (0.81%) Handset
8 4 (0.81%) iPad
8 4 (0.81%) PDA
8 4 (0.81%) CMDB
9 3 (0.60%) iPhone
9 3 (0.60%) iSeries
9 3 (0.60%) Fat Client
9 3 (0.60%) Client/Server
9 3 (0.60%) AS400
9 3 (0.60%) Mainframe
9 3 (0.60%) Thin Client
10 2 (0.40%) NHS
Operating Systems
1 295 (59.48%) Windows
2 100 (20.16%) Windows Server 2008
3 83 (16.73%) Windows Server 2003
4 54 (10.89%) Windows 7
5 51 (10.28%) Windows XP
6 49 (9.88%) UNIX
7 38 (7.66%) Linux
8 25 (5.04%) Windows Server 2012
9 19 (3.83%) Mac OS X
10 18 (3.63%) Windows 8
11 9 (1.81%) Android
12 6 (1.21%) zOS
12 6 (1.21%) Solaris
12 6 (1.21%) Windows 2000 Server
12 6 (1.21%) Windows Vista
13 5 (1.01%) Windows Mobile
14 4 (0.81%) AIX
14 4 (0.81%) Mac OS
14 4 (0.81%) Red Hat Enterprise Linux
14 4 (0.81%) BlackBerry OS
Processes & Methodologies
1 89 (17.94%) ITIL
2 33 (6.65%) Incident Management
3 29 (5.85%) Root Cause Analysis
4 27 (5.44%) Problem Management
5 18 (3.63%) Time Management
5 18 (3.63%) Logistics
6 17 (3.43%) CRM
6 17 (3.43%) Service Management
7 15 (3.02%) Project Management
7 15 (3.02%) ERP
8 14 (2.82%) Service Delivery
8 14 (2.82%) Change Management
8 14 (2.82%) Disaster Recovery
8 14 (2.82%) Web Development
9 12 (2.42%) Business Intelligence
9 12 (2.42%) Configuration Management
9 12 (2.42%) Network Management
9 12 (2.42%) Asset Management
10 10 (2.02%) Document Management
11 9 (1.81%) ITIL V3
Programming Languages
1 145 (29.23%) SQL
2 22 (4.44%) Java
2 22 (4.44%) JavaScript
3 20 (4.03%) PHP
4 17 (3.43%) PowerShell
5 15 (3.02%) PL/SQL
6 13 (2.62%) Shell Script
7 10 (2.02%) C++
8 8 (1.61%) C#
9 7 (1.41%) C
9 7 (1.41%) T-SQL
10 6 (1.21%) ABAP
10 6 (1.21%) Bash Shell
11 4 (0.81%) VBA
12 3 (0.60%) R
12 3 (0.60%) VB
13 2 (0.40%) Korn
14 1 (0.20%) Python
14 1 (0.20%) VBScript
14 1 (0.20%) Perl
Qualifications
1 75 (15.12%) Microsoft Certification
2 61 (12.30%) Degree
3 48 (9.68%) MCSE
4 28 (5.65%) MCITP
5 26 (5.24%) MCP
6 22 (4.44%) MCSA
7 21 (4.23%) Cisco Certification
8 19 (3.83%) CCNA
9 16 (3.23%) Security Cleared
10 9 (1.81%) MOS
11 6 (1.21%) ITIL Certification
11 6 (1.21%) SC Cleared
12 5 (1.01%) MCTS
12 5 (1.01%) A+ Certification
13 4 (0.81%) Network+ Certification
13 4 (0.81%) VMware Certified Professional (VCP)
14 3 (0.60%) ITIL Foundation Certificate
14 3 (0.60%) MCDST
14 3 (0.60%) Six Sigma Green Belt
15 1 (0.20%) NCIE
Quality Assurance & Compliance
1 49 (9.88%) SLA
2 7 (1.41%) QA
2 7 (1.41%) Sarbanes-Oxley
3 4 (0.81%) ISO 9001
4 2 (0.40%) PCI DSS
5 1 (0.20%) ISO/IEC 27001
System Software
1 179 (36.09%) Active Directory
2 59 (11.90%) VMware Infrastructure
3 26 (5.24%) Hyper-V
4 17 (3.43%) XenApp
5 16 (3.23%) vSphere
6 13 (2.62%) VMware ESX
7 6 (1.21%) Microsoft App-V
7 6 (1.21%) Terminal Services
7 6 (1.21%) Citrix Presentation Server
8 5 (1.01%) XenDesktop
8 5 (1.01%) ISA Server
9 4 (0.81%) IMail Server
9 4 (0.81%) VMware ESXi
10 2 (0.40%) EMC RecoverPoint
11 1 (0.20%) NFS
11 1 (0.20%) Samba
11 1 (0.20%) VMware Workstation
11 1 (0.20%) VMware GSX
Systems Management
1 17 (3.43%) SCCM
2 9 (1.81%) WSUS
3 7 (1.41%) SCOM
4 6 (1.21%) Backup Exec
5 4 (0.81%) Norton AntiVirus
5 4 (0.81%) NetBackup
6 2 (0.40%) McAfee ePO
6 2 (0.40%) WMI
7 1 (0.20%) OVSD
7 1 (0.20%) Symantec Endpoint Protection
7 1 (0.20%) OpenView
7 1 (0.20%) DameWare
7 1 (0.20%) Tivoli
7 1 (0.20%) MOM
7 1 (0.20%) Systems Management Server (SMS)
7 1 (0.20%) Control-M
7 1 (0.20%) Nagios
7 1 (0.20%) Legato
Vendors
1 221 (44.56%) Microsoft
2 115 (23.19%) VMware
3 103 (20.77%) Citrix
4 61 (12.30%) Cisco
5 33 (6.65%) Oracle
6 32 (6.45%) HP
7 18 (3.63%) Dell
7 18 (3.63%) Apple
8 17 (3.43%) NetApp
9 16 (3.23%) Bloomberg
10 12 (2.42%) SAP
10 12 (2.42%) Pegasus
11 10 (2.02%) McAfee
11 10 (2.02%) RedPrairie
12 9 (1.81%) Symantec
12 9 (1.81%) Sage
13 8 (1.61%) Reuters
13 8 (1.61%) Sophos
14 7 (1.41%) Avaya
14 7 (1.41%) Remedy
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £28000 - £40000 per annum + Benefits
Posted: 3 hours ago
City, London
MBA Ltd
Salary: Market Rates
Posted: 17 hours ago
Bristol, Avon
Experis Ltd
Posted: 18 hours ago
Redhill, Surrey
Actis Recruitment.
Salary: From £35,000 to £45,000 per annum to c£45,000 + generous bonus + benef
Posted: Yesterday
City, London
Eligo Recruitment Ltd
Salary: £32000 - £36000 per annum + Company Benefits
Posted: Yesterday
Swindon, Wiltshire
Randstad Technologies
Salary: £25000.00 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 2 days ago
Surrey
Clearwater People Solutions
Salary: £22000 - £28000 Per Annum
Posted: 3 days ago
London
Information Technology Services
Salary: £40k - 43.5k per year
Posted: 3 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 5 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 5 days ago
Preston, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 5 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 5 days ago
Wetherby, West Yorkshire
RecruitmentRevolution.com Limited
Salary: From £20,000 to £25,000 per annum + Overtime + Pension Scheme + Bonus
Posted: 6 days ago
South West London
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 6 days ago
Cheltenham, Gloucestershire
ReThink Recruitment
Salary: £30000.00 - £40000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Accenture
Salary: Up to £27,000 per annum plus excellent benefits package
Posted: 8 days ago
South West London
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 9 days ago