The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 640 652 631
Rank change year-on-year
+12 -21
Permanent jobs requiring a Technical Support Analyst 214 242 226
As % of all permanent IT jobs located in England 0.21% 0.22% 0.22%
As % of the Job Titles category 0.23% 0.23% 0.23%
Number of salaries quoted 193 229 185
Average salary £32,000 £30,000 £30,000
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £22,500 £21,000 £22,500
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London average salary £25,000 £26,500 £27,250
% change year-on-year
-5.66% -2.75%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 22 May 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +62 94 £40,000 -1.23% 7
South East +9 52 £24,500 -16.23% 5
Yorkshire -1 24 £25,000 -3.84% 6
East of England +2 21 £27,500 - 4
West Midlands -18 14 £24,250 -12.61%
North West -5 4 £33,000 +1.53%
South West -19 4 £32,500 +25.00%
East Midlands +5 1 £29,000 +15.28% 1
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 251 (58.24%) Windows
2 195 (45.24%) Microsoft
3 167 (38.75%) Active Directory
4 161 (37.35%) SQL
5 149 (34.57%) ITIL
6 131 (30.39%) MS Office
7 108 (25.06%) MS Excel
8 107 (24.83%) SQL Server
9 85 (19.72%) MS Exchange
9 85 (19.72%) VMware
10 83 (19.26%) Windows 7
11 81 (18.79%) Citrix
12 80 (18.56%) Oracle
13 76 (17.63%) Finance
14 74 (17.17%) Windows Server 2008
15 73 (16.94%) Cisco
16 66 (15.31%) Degree
17 64 (14.85%) Linux
18 53 (12.30%) Microsoft Certification
19 52 (12.06%) .NET
20 50 (11.60%) VMware Infrastructure
21 49 (11.37%) UNIX
22 48 (11.14%) Windows Server 2003
23 47 (10.90%) SharePoint
23 47 (10.90%) Analytical Skills
24 41 (9.51%) XML
24 41 (9.51%) TCP/IP
25 39 (9.05%) Service Management
26 37 (8.58%) SLA
27 35 (8.12%) Windows XP

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 85 (19.72%) MS Exchange
2 47 (10.90%) SharePoint
3 33 (7.66%) Exchange Server 2010
4 26 (6.03%) Exchange Server 2007
5 19 (4.41%) IIS
6 16 (3.71%) Exchange Server 2013
7 13 (3.02%) Lync
8 12 (2.78%) Apache
8 12 (2.78%) WorkSite
9 9 (2.09%) Oracle SOA Suite
9 9 (2.09%) WebLogic
9 9 (2.09%) Lotus Domino
9 9 (2.09%) Oracle Workflow
10 8 (1.86%) Blackberry Enterprise Server
10 8 (1.86%) Exchange Server 2003
11 7 (1.62%) SharePoint 2010
11 7 (1.62%) ColdFusion
12 6 (1.39%) Tomcat
12 6 (1.39%) JBoss
12 6 (1.39%) IBM Notes
Applications
1 131 (30.39%) MS Office
2 108 (25.06%) MS Excel
3 2 (0.46%) InfoPath
3 2 (0.46%) MS PowerPoint
3 2 (0.46%) Spreadsheet
4 1 (0.23%) PrintSoft PReS
Business Applications
1 14 (3.25%) Dynamics CRM
2 13 (3.02%) Oracle EBS R12
2 13 (3.02%) Oracle EBS
3 6 (1.39%) Towers Watson Igloo
3 6 (1.39%) Northgate Housing
3 6 (1.39%) Oracle Procure-to-Pay
4 4 (0.93%) Dynamics AX
5 1 (0.23%) Sage 1000
5 1 (0.23%) Exstream
Cloud Services
1 29 (6.73%) Office 365
2 13 (3.02%) Mimecast
3 9 (2.09%) SaaS
4 6 (1.39%) Google Analytics
5 5 (1.16%) Microsoft Azure
6 2 (0.46%) IaaS
6 2 (0.46%) Yammer
Communications & Networking
1 41 (9.51%) TCP/IP
2 26 (6.03%) Internet
3 23 (5.34%) Firewall
3 23 (5.34%) SAN
4 21 (4.87%) LAN
5 20 (4.64%) DNS
6 19 (4.41%) WAN
7 18 (4.18%) DHCP
8 12 (2.78%) VPN
9 11 (2.55%) Ethernet
9 11 (2.55%) Wireless
10 10 (2.32%) Intranet
11 9 (2.09%) Cisco IOS
11 9 (2.09%) Network Security
12 7 (1.62%) VoIP
12 7 (1.62%) IP Telephony
13 5 (1.16%) Fibre Channel
13 5 (1.16%) NetScaler
14 4 (0.93%) LDAP
14 4 (0.93%) PBX
Database & Business Intelligence
1 107 (24.83%) SQL Server
2 31 (7.19%) SQL Server 2008
3 25 (5.80%) SQL Server 2005
3 25 (5.80%) MySQL
4 18 (4.18%) SQL Server 2012
5 17 (3.94%) MS Access
6 14 (3.25%) PostgreSQL
7 12 (2.78%) Data Mining
8 11 (2.55%) Oracle Database
9 9 (2.09%) Oracle Reports
10 8 (1.86%) SQL Server Integration Services
11 7 (1.62%) Crystal Reports
12 6 (1.39%) Relational Database
13 5 (1.16%) Big Data
13 5 (1.16%) Hadoop
14 4 (0.93%) Oracle Discoverer
14 4 (0.93%) SQL Server Reporting Services
15 3 (0.70%) Oracle Database 11g
16 2 (0.46%) RDBMS
16 2 (0.46%) Oracle Database 10g
Development Applications
1 16 (3.71%) Oracle Forms
2 9 (2.09%) Toad
3 7 (1.62%) Maven
4 6 (1.39%) Subversion
4 6 (1.39%) Jenkins
5 1 (0.23%) Team Foundation Server
5 1 (0.23%) Eclipse
5 1 (0.23%) VSS/SourceSafe
General
1 76 (17.63%) Finance
2 32 (7.42%) Legal
3 24 (5.57%) Law
4 15 (3.48%) Back Office
5 13 (3.02%) German Language
6 10 (2.32%) Front Office
7 9 (2.09%) Retail
8 8 (1.86%) Marketing
9 7 (1.62%) Telecoms
10 6 (1.39%) Banking
11 4 (0.93%) Publishing
11 4 (0.93%) Manufacturing
11 4 (0.93%) Financial Institution
12 3 (0.70%) French Language
12 3 (0.70%) Investment Banking
13 2 (0.46%) Italian Language
14 1 (0.23%) Spanish Language
14 1 (0.23%) Electronics
14 1 (0.23%) Advertising
14 1 (0.23%) Aerospace
Libraries, Frameworks & Software Standards
1 52 (12.06%) .NET
2 41 (9.51%) XML
3 29 (6.73%) HTML
4 22 (5.10%) ASP.NET
5 13 (3.02%) CSS
6 11 (2.55%) SOAP
7 9 (2.09%) Oracle Fusion
7 9 (2.09%) J2EE
8 8 (1.86%) Application Packaging
9 7 (1.62%) DOM
9 7 (1.62%) Web Services
9 7 (1.62%) ActiveX
9 7 (1.62%) DHTML
10 6 (1.39%) JSP
10 6 (1.39%) Ajax
11 4 (0.93%) REST
11 4 (0.93%) Spring
12 3 (0.70%) FIX Protocol
12 3 (0.70%) WAP
12 3 (0.70%) Struts
Miscellaneous
1 47 (10.90%) Analytical Skills
2 33 (7.66%) Blackberry
3 30 (6.96%) Computer Science
4 28 (6.50%) Mathematics
5 13 (3.02%) Physics
5 13 (3.02%) Chemistry
6 12 (2.78%) Data Structures
7 9 (2.09%) Management Information System
8 8 (1.86%) Client/Server
8 8 (1.86%) Enterprise Software
9 6 (1.39%) Digital Media
10 5 (1.16%) Video Conferencing
10 5 (1.16%) Open Source
10 5 (1.16%) Social Media
11 3 (0.70%) Reference Data
11 3 (0.70%) Blog
11 3 (0.70%) Life Science
11 3 (0.70%) Biology
11 3 (0.70%) Foreign Exchange (FX)
12 2 (0.46%) Tandem
Operating Systems
1 251 (58.24%) Windows
2 83 (19.26%) Windows 7
3 74 (17.17%) Windows Server 2008
4 64 (14.85%) Linux
5 49 (11.37%) UNIX
6 48 (11.14%) Windows Server 2003
7 35 (8.12%) Windows XP
8 33 (7.66%) Windows Server 2012
9 18 (4.18%) Windows 8
10 12 (2.78%) Red Hat Enterprise Linux
10 12 (2.78%) Windows Vista
11 6 (1.39%) Mac OS X
11 6 (1.39%) Windows 2000 Server
12 5 (1.16%) Android
13 4 (0.93%) AIX
14 3 (0.70%) CentOS
14 3 (0.70%) Mac OS X Server
15 2 (0.46%) Windows 2000
15 2 (0.46%) Apple iOS
15 2 (0.46%) Windows Mobile
Processes & Methodologies
1 149 (34.57%) ITIL
2 39 (9.05%) Service Management
3 32 (7.42%) Time Management
4 31 (7.19%) Project Management
5 28 (6.50%) Incident Management
6 27 (6.26%) Release Management
6 27 (6.26%) Service Delivery
7 26 (6.03%) CRM
8 24 (5.57%) Root Cause Analysis
9 22 (5.10%) Configuration Management
10 21 (4.87%) Mentoring
11 20 (4.64%) Document Management
12 15 (3.48%) Workflow
13 13 (3.02%) Change Control
14 12 (2.78%) Problem Management
15 10 (2.32%) Procure-to-pay
16 9 (2.09%) System Testing
16 9 (2.09%) Test Management
16 9 (2.09%) ERP
16 9 (2.09%) SOA
Programming Languages
1 161 (37.35%) SQL
2 29 (6.73%) Java
3 23 (5.34%) VB.NET
4 22 (5.10%) PL/SQL
4 22 (5.10%) VB
5 21 (4.87%) C#
6 20 (4.64%) JavaScript
7 14 (3.25%) PHP
8 13 (3.02%) PowerShell
8 13 (3.02%) VBA
9 11 (2.55%) C
10 10 (2.32%) T-SQL
11 6 (1.39%) C++
11 6 (1.39%) Delphi
11 6 (1.39%) Pascal
12 5 (1.16%) Python
13 4 (0.93%) VB6
13 4 (0.93%) Perl
13 4 (0.93%) VBScript
13 4 (0.93%) Bash Shell
Qualifications
1 66 (15.31%) Degree
2 53 (12.30%) Microsoft Certification
3 24 (5.57%) Cisco Certification
4 22 (5.10%) CCNA
5 21 (4.87%) ITIL Certification
6 20 (4.64%) MOS
7 19 (4.41%) MCDST
8 18 (4.18%) MCP
9 16 (3.71%) MCSA
10 15 (3.48%) MCSE
11 7 (1.62%) MCITP
11 7 (1.62%) Six Sigma Green Belt
11 7 (1.62%) CCNP
12 5 (1.16%) ITIL Foundation Certificate
12 5 (1.16%) HND
13 4 (0.93%) HNC
13 4 (0.93%) VMware Certified Professional (VCP)
14 2 (0.46%) Citrix Certification
14 2 (0.46%) SC Cleared
14 2 (0.46%) DV Cleared
Quality Assurance & Compliance
1 37 (8.58%) SLA
2 7 (1.62%) ISO/IEC 27001
2 7 (1.62%) COBIT
3 2 (0.46%) Data Quality
System Software
1 167 (38.75%) Active Directory
2 50 (11.60%) VMware Infrastructure
3 27 (6.26%) Hyper-V
4 20 (4.64%) vSphere
5 15 (3.48%) XenApp
6 11 (2.55%) XenDesktop
7 7 (1.62%) VMware ESXi
8 6 (1.39%) Microsoft App-V
8 6 (1.39%) XenServer
9 5 (1.16%) Terminal Services
10 3 (0.70%) vCloud
10 3 (0.70%) Forefront TMG
10 3 (0.70%) ISA Server
11 2 (0.46%) VMware ESX
11 2 (0.46%) Citrix Presentation Server
12 1 (0.23%) KVM
12 1 (0.23%) Terminal Server
12 1 (0.23%) Samba
Systems Management
1 22 (5.10%) SCCM
2 8 (1.86%) AirWatch
3 4 (0.93%) WSUS
4 3 (0.70%) SCOM
4 3 (0.70%) McAfee ePO
4 3 (0.70%) NetBackup
5 2 (0.46%) OpenView Configuration Management
5 2 (0.46%) MOM
5 2 (0.46%) Systems Management Server (SMS)
5 2 (0.46%) OpenView
5 2 (0.46%) XenMobile
5 2 (0.46%) EMC NetWorker
5 2 (0.46%) ServiceCenter
Vendors
1 195 (45.24%) Microsoft
2 85 (19.72%) VMware
3 81 (18.79%) Citrix
4 80 (18.56%) Oracle
5 73 (16.94%) Cisco
6 17 (3.94%) HP
7 16 (3.71%) NetApp
7 16 (3.71%) Red Hat
7 16 (3.71%) Apple
8 14 (3.25%) Avaya
9 13 (3.02%) Google
9 13 (3.02%) Business Objects
10 11 (2.55%) Dell
11 10 (2.32%) Reuters
11 10 (2.32%) Bloomberg
12 9 (2.09%) LANDesk
12 9 (2.09%) IBM
13 8 (1.86%) Sage
14 7 (1.62%) Pegasus
15 6 (1.39%) BancTec
London
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 19 hours ago
Bedfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + comprehensive benefits
Posted: 20 hours ago
Brighton, East Sussex
IT People First
Salary: From £18,000 to £22,000 per annum
Posted: 20 hours ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 21 hours ago
London
The Bridge Ltd
Salary: Up to £43,000 per annum Up to £43K Pro Rata
Posted: 22 hours ago
Kent
TLP Consultancy Ltd.
Salary: £50000 per annum + benefits
Posted: 23 hours ago
City of London
Mint Recruitment Solutions
Salary: £40000 - £46000 per annum + Benefits
Posted: Yesterday
City, London
Red10
Salary: £40000 - £60000 per annum
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: Yesterday
Brighton, Sussex
Semantico Limited
Posted: Yesterday
York, North Yorkshire
Searchability
Salary: £20000 - £30000 per annum + benefits
Posted: Yesterday
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: 2 days ago
Sheffield, South Yorkshire
Broady Limited
Salary: From £20,000 to £22,000 per annum + benefits
Posted: 2 days ago
York, North Yorkshire
Searchability
Salary: £30000 - £45000 per annum + benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £20000 - £25000 per annum + comprehensive benefits
Posted: 2 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Sanderson
Salary: £23 - £26 per annum + Excellent Benefits
Posted: 3 days ago
Egham
Recruitment Genius
Salary: £27000 - £35000 per annum
Posted: 11 days ago
London
Ampersand Consulting
Salary: £25000 - £33000 per annum + Benefits, Overtime, On Call
Posted: 11 days ago
Harrogate
Interquest - IQ ERP
Salary: £19000 - £25000 per annum + Benefits
Posted: 15 days ago