The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 664 660 730
Rank change year-on-year
-4 +70
Permanent jobs requiring a Technical Support Analyst 255 261 178
As % of all permanent IT jobs located in England 0.27% 0.26% 0.19%
As % of the Job Titles category 0.28% 0.27% 0.19%
Number of salaries quoted 230 235 148
Average salary £31,500 £32,500 £29,500
Average salary % change year-on-year
-3.07% +10.16%
90% offered a salary of more than £22,500 £24,000 £21,000
10% offered a salary of more than £45,000 £47,500 £48,250
UK excluding London average salary £28,000 £30,000 £26,000
% change year-on-year
-6.66% +15.38%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90948 95877 92534
As % of all permanent IT jobs located in England 96.14% 96.48% 96.29%
Number of salaries quoted 77193 80166 75284
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 8 February 2016.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 101 £37,500 - 11
South East +41 83 £33,000 -5.71% 9
Yorkshire +12 23 £24,000 -2.04% 3
North West +32 21 £31,500 +13.51% 2
East of England -8 16 £30,000 - 2
West Midlands -28 5 £25,000 -28.57%
East Midlands -8 4 £27,000 -1.81%
South West -10 4 £30,000 - 1
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 265 (51.36%) Windows
2 203 (39.34%) Microsoft
3 179 (34.69%) Active Directory
4 157 (30.43%) Windows Server
5 130 (25.19%) ITIL
6 127 (24.61%) SQL
7 119 (23.06%) MS Excel
8 113 (21.90%) MS Office
9 110 (21.32%) VMware
10 102 (19.77%) Windows 7
11 101 (19.57%) MS Exchange
12 95 (18.41%) Windows Server 2012
13 89 (17.25%) Windows Server 2008
14 88 (17.05%) Degree
15 87 (16.86%) SLA
16 80 (15.50%) Firewall
17 79 (15.31%) Finance
18 75 (14.53%) Analytical Skills
19 74 (14.34%) TCP/IP
20 71 (13.76%) VMware Infrastructure
21 67 (12.98%) Cisco
22 61 (11.82%) DNS
22 61 (11.82%) Exchange Server 2013
23 60 (11.63%) Windows 8
24 59 (11.43%) Linux
25 51 (9.88%) SQL Server
26 45 (8.72%) DHCP
26 45 (8.72%) Windows Server 2003
27 44 (8.53%) SAN
27 44 (8.53%) Service Delivery

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 101 (19.57%) MS Exchange
2 61 (11.82%) Exchange Server 2013
3 41 (7.95%) Exchange Server 2010
4 36 (6.98%) IIS
5 21 (4.07%) SharePoint
5 21 (4.07%) Tomcat
6 18 (3.49%) Exchange Server 2000
7 16 (3.10%) Apache
7 16 (3.10%) WebSphere
8 15 (2.91%) Exchange Server 2003
9 14 (2.71%) Exchange Server 2007
10 12 (2.33%) WebLogic
11 10 (1.94%) Skype for Business
12 7 (1.36%) Blackberry Enterprise Server
12 7 (1.36%) IBM Notes
13 3 (0.58%) Elasticsearch
13 3 (0.58%) Node.js
14 2 (0.39%) Office Communications Server
14 2 (0.39%) SharePoint 2013
14 2 (0.39%) SharePoint Server
Applications
1 119 (23.06%) MS Excel
2 113 (21.90%) MS Office
3 4 (0.78%) MS PowerPoint
4 3 (0.58%) Adobe Creative Suite
5 1 (0.19%) MS Project
5 1 (0.19%) MS Visio
5 1 (0.19%) Spreadsheet
Business Applications
1 1 (0.19%) Cognos Planning
1 1 (0.19%) Dynamics AX
1 1 (0.19%) Dynamics CRM
1 1 (0.19%) Exstream
1 1 (0.19%) ResourceLink
1 1 (0.19%) SAP SRM
1 1 (0.19%) Unit4 Business World
Cloud Services
1 20 (3.88%) SaaS
2 7 (1.36%) Office 365
3 3 (0.58%) Amazon AWS
3 3 (0.58%) IaaS
3 3 (0.58%) Joyent
3 3 (0.58%) Microsoft Azure
4 1 (0.19%) Mimecast
Communications & Networking
1 80 (15.50%) Firewall
2 74 (14.34%) TCP/IP
3 61 (11.82%) DNS
4 45 (8.72%) DHCP
5 44 (8.53%) SAN
6 37 (7.17%) VPN
7 35 (6.78%) Internet
8 31 (6.01%) VoIP
9 26 (5.04%) LAN
10 21 (4.07%) iSCSI
11 19 (3.68%) WAN
12 18 (3.49%) Fibre Channel
13 14 (2.71%) SMTP
14 13 (2.52%) NAS
15 8 (1.55%) ADSL
16 7 (1.36%) ISDN
16 7 (1.36%) MVNO
16 7 (1.36%) PSTN
17 6 (1.16%) NetScaler
17 6 (1.16%) Network Security
Database & Business Intelligence
1 51 (9.88%) SQL Server
2 11 (2.13%) SQL Server Reporting Services
3 10 (1.94%) SQL Server 2005
4 7 (1.36%) Relational Database
4 7 (1.36%) SQL Server 2012
5 4 (0.78%) MySQL
5 4 (0.78%) SQL Server 2008
6 3 (0.58%) BusinessObjects
6 3 (0.58%) Redis
7 2 (0.39%) Data Mart
8 1 (0.19%) Cognos Impromptu
8 1 (0.19%) Crystal Reports
8 1 (0.19%) Data Warehouse
8 1 (0.19%) Informix
8 1 (0.19%) Oracle Database 11g
8 1 (0.19%) Oracle9i Database
8 1 (0.19%) SAP BI
8 1 (0.19%) SAP BW
8 1 (0.19%) SAP Data Services
8 1 (0.19%) SQL Server Integration Services
Development Applications
1 9 (1.74%) PowerBuilder
2 8 (1.55%) Visual Studio
3 4 (0.78%) Firebug
3 4 (0.78%) Git (software)
3 4 (0.78%) Selenium
General
1 79 (15.31%) Finance
2 29 (5.62%) Banking
3 19 (3.68%) Telecoms
4 16 (3.10%) Financial Institution
5 15 (2.91%) German Language
6 12 (2.33%) Back Office
6 12 (2.33%) Legal
7 11 (2.13%) Manufacturing
8 8 (1.55%) Front Office
9 7 (1.36%) Retail
10 4 (0.78%) Electronics
11 3 (0.58%) Automotive
11 3 (0.58%) Investment Banking
11 3 (0.58%) Marketing
12 2 (0.39%) Advertising
12 2 (0.39%) Avionics
12 2 (0.39%) Publishing
13 1 (0.19%) Aerospace
13 1 (0.19%) Corporate Banking
13 1 (0.19%) Dutch Language
Libraries, Frameworks & Software Standards
1 40 (7.75%) .NET
2 30 (5.81%) XML
3 28 (5.43%) HTML
4 25 (4.84%) CSS
5 10 (1.94%) Web Services
6 6 (1.16%) FIX Protocol
6 6 (1.16%) SOAP
7 5 (0.97%) ASP.NET
8 4 (0.78%) DHTML
9 3 (0.58%) ActiveMQ
9 3 (0.58%) EDI
10 2 (0.39%) J2EE
10 2 (0.39%) Middleware
10 2 (0.39%) Murex MxML
10 2 (0.39%) Windows SharePoint Services
11 1 (0.19%) BAPI
11 1 (0.19%) Rendezvous
11 1 (0.19%) SAP Basis
11 1 (0.19%) SAP XI
11 1 (0.19%) Web Dynpro
Miscellaneous
1 75 (14.53%) Analytical Skills
2 32 (6.20%) Computer Science
3 20 (3.88%) Management Information System
4 15 (2.91%) Client/Server
4 15 (2.91%) SWIFT
5 12 (2.33%) Blackberry
6 9 (1.74%) Derivative
6 9 (1.74%) Driving Licence
7 8 (1.55%) Mathematics
8 7 (1.36%) Handset
8 7 (1.36%) Hedge funds
8 7 (1.36%) Physics
8 7 (1.36%) Video Conferencing
9 6 (1.16%) Chemistry
9 6 (1.16%) Data Centre
9 6 (1.16%) Fintech
10 5 (0.97%) Device Driver
10 5 (0.97%) EPoS
10 5 (0.97%) Equities
10 5 (0.97%) Replication
Operating Systems
1 265 (51.36%) Windows
2 157 (30.43%) Windows Server
3 102 (19.77%) Windows 7
4 95 (18.41%) Windows Server 2012
5 89 (17.25%) Windows Server 2008
6 60 (11.63%) Windows 8
7 59 (11.43%) Linux
8 45 (8.72%) Windows Server 2003
9 35 (6.78%) Unix
10 24 (4.65%) Windows XP
11 19 (3.68%) Windows 2000 Server
12 11 (2.13%) Android
13 9 (1.74%) Apple iOS
14 8 (1.55%) Solaris
14 8 (1.55%) Windows 10
15 7 (1.36%) Mac OS X
16 4 (0.78%) Data ONTAP
17 2 (0.39%) AIX
17 2 (0.39%) Windows 2000
17 2 (0.39%) Windows Phone
Processes & Methodologies
1 130 (25.19%) ITIL
2 44 (8.53%) Service Delivery
3 27 (5.23%) Time Management
4 23 (4.46%) Service Management
5 21 (4.07%) CRM
6 18 (3.49%) Disaster Recovery
7 17 (3.29%) Mentoring
8 15 (2.91%) Change Management
9 14 (2.71%) User Acceptance Testing
10 13 (2.52%) Business Continuity
10 13 (2.52%) Problem Management
11 12 (2.33%) Continuous Improvement
12 11 (2.13%) Asset Management
12 11 (2.13%) Configuration Management
12 11 (2.13%) Incident Management
13 10 (1.94%) ERP
13 10 (1.94%) SDLC
13 10 (1.94%) Software Testing
14 9 (1.74%) Functional Testing
14 9 (1.74%) Root Cause Analysis
Programming Languages
1 127 (24.61%) SQL
2 28 (5.43%) C#
2 28 (5.43%) VB
3 23 (4.46%) PowerShell
4 22 (4.26%) Java
5 17 (3.29%) JavaScript
6 15 (2.91%) Perl
7 14 (2.71%) C++
8 13 (2.52%) Shell Script
9 11 (2.13%) C
9 11 (2.13%) VB.NET
10 10 (1.94%) PL/SQL
11 6 (1.16%) PHP
12 4 (0.78%) F#
12 4 (0.78%) VB6
12 4 (0.78%) VBScript
13 3 (0.58%) Ruby
13 3 (0.58%) VBA
14 1 (0.19%) ABAP
14 1 (0.19%) Delphi
Qualifications
1 88 (17.05%) Degree
2 35 (6.78%) CCNA
2 35 (6.78%) Cisco Certification
3 28 (5.43%) Microsoft Certification
4 11 (2.13%) MCSE
5 9 (1.74%) ITIL Certification
6 8 (1.55%) MCDST
6 8 (1.55%) Security Cleared
7 7 (1.36%) MCITP
8 6 (1.16%) MOS
8 6 (1.16%) VMware Certified Professional (VCP)
9 5 (0.97%) MCP
9 5 (0.97%) NCDA
10 4 (0.78%) HND
10 4 (0.78%) MCSA
10 4 (0.78%) NCIE
10 4 (0.78%) SC Cleared
11 1 (0.19%) A+ Certification
11 1 (0.19%) MCTS
11 1 (0.19%) VCP5
Quality Assurance & Compliance
1 87 (16.86%) SLA
2 9 (1.74%) QA
3 2 (0.39%) PCI DSS
3 2 (0.39%) SEPA
4 1 (0.19%) Data Quality
System Software
1 179 (34.69%) Active Directory
2 71 (13.76%) VMware Infrastructure
3 21 (4.07%) Hyper-V
4 17 (3.29%) XenApp
5 15 (2.91%) vSphere
6 13 (2.52%) IMail Server
7 12 (2.33%) XenDesktop
8 11 (2.13%) VMware ESX
9 10 (1.94%) VMware Workstation
10 7 (1.36%) Terminal Services
11 6 (1.16%) VMware ESXi
12 5 (0.97%) Microsoft App-V
12 5 (0.97%) XenServer
13 2 (0.39%) DFS Replication
14 1 (0.19%) Microsoft Virtual Server
14 1 (0.19%) NFS
Systems Management
1 16 (3.10%) SCCM
2 11 (2.13%) Backup Exec
3 8 (1.55%) Norton AntiVirus
4 7 (1.36%) Systems Management Server (SMS)
5 6 (1.16%) WSUS
6 5 (0.97%) FortiGate
7 4 (0.78%) OpenView
8 3 (0.58%) Casper Suite
8 3 (0.58%) MOM
8 3 (0.58%) Puppet
9 2 (0.39%) McAfee ePO
10 1 (0.19%) NetVault Backup
10 1 (0.19%) Symantec Endpoint Protection
Vendors
1 203 (39.34%) Microsoft
2 110 (21.32%) VMware
3 67 (12.98%) Cisco
4 37 (7.17%) Avaya
5 36 (6.98%) Citrix
6 24 (4.65%) Oracle
7 13 (2.52%) HP
8 9 (1.74%) Murex
8 9 (1.74%) NetApp
8 9 (1.74%) Symantec
8 9 (1.74%) Veeam
9 8 (1.55%) IBM
9 8 (1.55%) Polycom
10 7 (1.36%) Apple
10 7 (1.36%) Calypso
10 7 (1.36%) Lotus
11 6 (1.16%) AppSense
11 6 (1.16%) CheckPoint
11 6 (1.16%) LANDesk
11 6 (1.16%) SonicWALL
City, London
Verticality Ltd
Salary: £35000 - £50000 per annum
Posted: 9 hours ago
Sheffield, South Yorkshire
Integrity IT Solutions
Salary: Unspecified £25-40k+Benefits
Posted: 11 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £35000 per annum + Excellent benefits
Posted: 11 hours ago
West London
Blue Glue
Posted: 16 hours ago
Oxfordshire
Red10
Salary: £50000 - £60000 per annum
Posted: 17 hours ago
Slough, Berkshire
Connected IT
Salary: £25000 - £45000 per annum + Benefits
Posted: 3 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 3 days ago
London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum + bonus
Posted: 3 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000 - £27000 per annum + Benefits
Posted: 4 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £30,000 to £40,000 per annum + benefits
Posted: 4 days ago
Hertfordshire
Harvey Nash plc
Salary: £30000 - £40000 per annum + Benefits
Posted: 4 days ago
Chertsey, Surrey
Cegedim Health Services
Salary: From £26,000 to £34,000 per annum Plus Company Benefits
Posted: 4 days ago
Crawley, West Sussex
Ashdown IT
Salary: £20000 - £28000 per annum + benefits
Posted: 4 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £38000 per annum + ben+training
Posted: 4 days ago
City, London
Miller Maxwell Ltd
Salary: From £20,000 to £25,000 per annum + Bonus + Benefits
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £30,000 per annum plus additional benefits
Posted: 5 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £20,000 to £25,000 per annum + benefits
Posted: 5 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £25,000 to £33,000 per annum + benefits
Posted: 5 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £35,000 to £42,000 per annum + benefits
Posted: 5 days ago
London
Wapping High School
Posted: 7 days ago
Basildon
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £33000.00 per annum
Posted: 7 days ago
Cheshire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £38000.00 per annum
Posted: 7 days ago
Leyland, Lancashire
AWD online
Salary: circa £30,000 + Benefits
Posted: 13 days ago
London
Net Recruit.co.uk Ltd
Salary: Negotiable
Posted: 18 days ago
Farnborough, Hampshire
Hogg Robinson plc
Salary: Competitive
Posted: 21 days ago
London
Bluetown Online LTD
Salary: £30000 - £40000 per annum
Posted: 25 days ago