The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 580 713 583
Rank change year-on-year
+133 -130
Permanent jobs requiring a Technical Support Analyst 299 151 306
As % of all permanent IT jobs located in England 0.29% 0.15% 0.28%
As % of the Job Titles category 0.30% 0.16% 0.30%
Number of salaries quoted 272 124 237
Average salary £32,500 £31,250 £29,105
Average salary % change year-on-year
+4.00% +7.36%
90% offered a salary of more than £24,000 £21,150 £21,350
10% offered a salary of more than £46,000 £50,000 £37,500
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98061 95266 102493
As % of all permanent IT jobs located in England 94.68% 94.72% 95.25%
Number of salaries quoted 82304 78117 89013
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 24 December 2014.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +62 124 £37,500 - 6
South East +9 60 £35,000 +25.00% 3
East of England +7 35 £30,000 -3.22%
South West -1 21 £30,000 -
Yorkshire -15 17 £24,000 -13.51% 6
East Midlands +34 16 £27,500 +22.22%
West Midlands -9 12 £32,500 -16.12% 2
North West -17 10 £27,500 -6.77%
North East -12 4 £28,750 +15.00%
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 352 (65.92%) Windows
2 254 (47.57%) Microsoft
3 179 (33.52%) Active Directory
4 156 (29.21%) ITIL
5 149 (27.90%) SQL
6 142 (26.59%) Windows Server 2008
7 123 (23.03%) MS Office
7 123 (23.03%) Finance
8 120 (22.47%) SQL Server
9 117 (21.91%) VMware
10 115 (21.54%) MS Excel
11 107 (20.04%) Citrix
11 107 (20.04%) Windows 7
12 101 (18.91%) Windows Server 2003
13 95 (17.79%) MS Exchange
14 91 (17.04%) TCP/IP
15 76 (14.23%) Microsoft Certification
15 76 (14.23%) Degree
16 75 (14.04%) Firewall
17 74 (13.86%) Analytical Skills
18 71 (13.30%) UNIX
19 70 (13.11%) Windows Server 2012
20 68 (12.73%) Cisco
21 66 (12.36%) Internet
22 64 (11.99%) VMware Infrastructure
23 63 (11.80%) DNS
24 62 (11.61%) Linux
25 58 (10.86%) IIS
26 57 (10.67%) Windows XP
27 54 (10.11%) Java

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 95 (17.79%) MS Exchange
2 58 (10.86%) IIS
3 53 (9.93%) Exchange Server 2010
4 43 (8.05%) SharePoint
5 34 (6.37%) Exchange Server 2007
6 25 (4.68%) Exchange Server 2013
7 21 (3.93%) Exchange Server 2003
8 15 (2.81%) ColdFusion
9 14 (2.62%) Lync
10 13 (2.43%) Blackberry Enterprise Server
11 11 (2.06%) Tomcat
12 9 (1.69%) WorkSite
13 7 (1.31%) SharePoint 2010
13 7 (1.31%) JBoss
14 6 (1.12%) IBM Notes
14 6 (1.12%) Oracle Workflow
15 5 (0.94%) Lotus Domino
15 5 (0.94%) Oracle SOA Suite
16 4 (0.75%) WebSphere
16 4 (0.75%) WebLogic
Applications
1 123 (23.03%) MS Office
2 115 (21.54%) MS Excel
3 4 (0.75%) Acrobat
3 4 (0.75%) Spreadsheet
4 2 (0.37%) Photoshop
4 2 (0.37%) PrintSoft PReS
5 1 (0.19%) MS PowerPoint
5 1 (0.19%) S-PLUS
Business Applications
1 13 (2.43%) Towers Watson Igloo
2 11 (2.06%) Oracle EBS
2 11 (2.06%) Dynamics CRM
3 10 (1.87%) Oracle EBS R12
4 6 (1.12%) SAP SRM
5 4 (0.75%) Dynamics AX
5 4 (0.75%) Oracle Applications
6 2 (0.37%) Oracle ERP
6 2 (0.37%) BPCS
6 2 (0.37%) RiskWrite
6 2 (0.37%) PeopleSoft HRMS
7 1 (0.19%) IntelliMatch
7 1 (0.19%) Oracle Payables
7 1 (0.19%) Oracle Cash Management
7 1 (0.19%) Oracle Assets
7 1 (0.19%) Oracle Internet Expenses
7 1 (0.19%) Oracle Financials
7 1 (0.19%) Summit
7 1 (0.19%) RMDS
7 1 (0.19%) Oracle General Ledger
Cloud Services
1 18 (3.37%) Office 365
2 5 (0.94%) SaaS
3 4 (0.75%) Cloud Computing
4 1 (0.19%) Amazon EC2
4 1 (0.19%) Amazon S3
4 1 (0.19%) Microsoft Azure
4 1 (0.19%) Amazon AWS
4 1 (0.19%) Route 53
4 1 (0.19%) ElastiCache
4 1 (0.19%) Amazon ElastiCache
Communications & Networking
1 91 (17.04%) TCP/IP
2 75 (14.04%) Firewall
3 66 (12.36%) Internet
4 63 (11.80%) DNS
5 51 (9.55%) DHCP
6 46 (8.61%) LAN
7 38 (7.12%) WAN
7 38 (7.12%) VPN
8 28 (5.24%) SAN
9 14 (2.62%) VLAN
9 14 (2.62%) VoIP
10 11 (2.06%) ADSL
10 11 (2.06%) IP Telephony
11 10 (1.87%) Wi-Fi
11 10 (1.87%) Broadband
12 9 (1.69%) Wireless
13 8 (1.50%) FTP
13 8 (1.50%) Fibre Channel
14 7 (1.31%) Cisco IOS
14 7 (1.31%) HTTP
Database & Business Intelligence
1 120 (22.47%) SQL Server
2 42 (7.87%) SQL Server 2005
3 37 (6.93%) MySQL
3 37 (6.93%) SQL Server 2008
4 17 (3.18%) SQL Server 2012
5 14 (2.62%) Relational Database
5 14 (2.62%) Oracle Reports
6 10 (1.87%) Crystal Reports
7 9 (1.69%) MS Access
7 9 (1.69%) RDBMS
8 8 (1.50%) Data Mining
9 7 (1.31%) SQLPlus
10 6 (1.12%) SQL Server Reporting Services
11 4 (0.75%) Oracle Discoverer
12 3 (0.56%) PostgreSQL
12 3 (0.56%) Big Data
12 3 (0.56%) Oracle Database
13 2 (0.37%) Oracle BI EE
13 2 (0.37%) IBM InfoSphere
13 2 (0.37%) Oracle Database 11g
Development Applications
1 9 (1.69%) SQL Server Management Studio (SSMS)
2 8 (1.50%) Oracle Forms
3 6 (1.12%) Toad
4 4 (0.75%) Team Foundation Server
5 3 (0.56%) Subversion
5 3 (0.56%) Maven
6 2 (0.37%) Jenkins
6 2 (0.37%) Eclipse
7 1 (0.19%) JDeveloper
7 1 (0.19%) ProC
7 1 (0.19%) JIRA
7 1 (0.19%) Visual Studio
General
1 123 (23.03%) Finance
2 36 (6.74%) Legal
3 28 (5.24%) Law
4 22 (4.12%) German Language
5 18 (3.37%) Banking
6 15 (2.81%) French Language
7 14 (2.62%) Back Office
8 10 (1.87%) Retail
8 10 (1.87%) Telecoms
9 9 (1.69%) Electronics
10 8 (1.50%) Front Office
10 8 (1.50%) Marketing
10 8 (1.50%) Investment Banking
11 7 (1.31%) Advertising
12 6 (1.12%) Italian Language
12 6 (1.12%) Spanish Language
13 3 (0.56%) Publishing
13 3 (0.56%) Billing
13 3 (0.56%) Manufacturing
14 1 (0.19%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 49 (9.18%) .NET
2 41 (7.68%) XML
3 31 (5.81%) HTML
4 26 (4.87%) SOAP
5 20 (3.75%) ASP.NET
6 15 (2.81%) DHTML
6 15 (2.81%) DOM
7 11 (2.06%) CSS
8 10 (1.87%) J2EE
9 9 (1.69%) COM
10 8 (1.50%) JSP
10 8 (1.50%) Web Services
10 8 (1.50%) Application Packaging
11 7 (1.31%) Oracle Fusion
12 5 (0.94%) jQuery
12 5 (0.94%) WAP
13 4 (0.75%) Middleware
14 3 (0.56%) LAMP
15 2 (0.37%) FIX Protocol
15 2 (0.37%) Software Packaging
Miscellaneous
1 74 (13.86%) Analytical Skills
2 44 (8.24%) Blackberry
3 38 (7.12%) Computer Science
4 10 (1.87%) Client/Server
4 10 (1.87%) Social Media
5 8 (1.50%) iPhone
6 7 (1.31%) Clustering
6 7 (1.31%) Hedge funds
6 7 (1.31%) Data Structures
7 6 (1.12%) Thin Client
7 6 (1.12%) Fat Client
7 6 (1.12%) Mathematics
8 5 (0.94%) Physics
8 5 (0.94%) Blog
8 5 (0.94%) Video Conferencing
8 5 (0.94%) NHS
8 5 (0.94%) Handset
9 4 (0.75%) Life Science
9 4 (0.75%) Enterprise Software
10 3 (0.56%) iPad
Operating Systems
1 352 (65.92%) Windows
2 142 (26.59%) Windows Server 2008
3 107 (20.04%) Windows 7
4 101 (18.91%) Windows Server 2003
5 71 (13.30%) UNIX
6 70 (13.11%) Windows Server 2012
7 62 (11.61%) Linux
8 57 (10.67%) Windows XP
9 30 (5.62%) Windows Vista
10 28 (5.24%) Windows 8
11 18 (3.37%) Red Hat Enterprise Linux
12 14 (2.62%) Windows 2000 Server
13 11 (2.06%) AIX
14 8 (1.50%) Mac OS X
15 6 (1.12%) Windows 2000
16 5 (0.94%) Mac OS X Server
16 5 (0.94%) Windows Mobile
17 3 (0.56%) HPUX
18 1 (0.19%) Solaris
18 1 (0.19%) MVS
Processes & Methodologies
1 156 (29.21%) ITIL
2 28 (5.24%) Incident Management
3 27 (5.06%) Problem Management
4 25 (4.68%) Time Management
5 24 (4.49%) Root Cause Analysis
6 23 (4.31%) Continuous Improvement
6 23 (4.31%) CRM
7 22 (4.12%) Configuration Management
7 22 (4.12%) Release Management
8 21 (3.93%) Disaster Recovery
9 19 (3.56%) Project Management
10 18 (3.37%) Service Management
11 17 (3.18%) Document Management
12 16 (3.00%) Service Delivery
13 15 (2.81%) Six Sigma
14 14 (2.62%) ERP
15 13 (2.43%) System Testing
15 13 (2.43%) Line Management
16 12 (2.25%) Business Continuity
17 11 (2.06%) User Acceptance Testing
Programming Languages
1 149 (27.90%) SQL
2 54 (10.11%) Java
3 29 (5.43%) JavaScript
4 19 (3.56%) PHP
5 17 (3.18%) T-SQL
6 16 (3.00%) C#
7 15 (2.81%) PL/SQL
8 13 (2.43%) PowerShell
9 11 (2.06%) Shell Script
10 5 (0.94%) VB
10 5 (0.94%) Perl
10 5 (0.94%) Bash Shell
11 4 (0.75%) C++
11 4 (0.75%) VBA
12 3 (0.56%) VB.NET
12 3 (0.56%) VBScript
13 2 (0.37%) C
13 2 (0.37%) Korn
14 1 (0.19%) X++
14 1 (0.19%) ActionScript 2.0
Qualifications
1 76 (14.23%) Microsoft Certification
1 76 (14.23%) Degree
2 42 (7.87%) MCSA
3 38 (7.12%) MCSE
4 29 (5.43%) Cisco Certification
5 25 (4.68%) MCP
6 20 (3.75%) A+ Certification
7 15 (2.81%) ITIL Certification
7 15 (2.81%) Six Sigma Green Belt
8 14 (2.62%) Security Cleared
9 13 (2.43%) Network+ Certification
10 12 (2.25%) CCNA
11 11 (2.06%) Citrix Certification
12 10 (1.87%) SC Cleared
13 7 (1.31%) MCITP
13 7 (1.31%) VMware Certified Professional (VCP)
14 6 (1.12%) MCDST
14 6 (1.12%) MOS
15 4 (0.75%) CCNP
16 3 (0.56%) DV Cleared
Quality Assurance & Compliance
1 38 (7.12%) SLA
2 5 (0.94%) QA
3 2 (0.37%) Data Quality
3 2 (0.37%) ISO 9001
3 2 (0.37%) ISO/IEC 27001
4 1 (0.19%) ISO 14001
4 1 (0.19%) Solvency II
System Software
1 179 (33.52%) Active Directory
2 64 (11.99%) VMware Infrastructure
3 30 (5.62%) Hyper-V
4 25 (4.68%) XenApp
5 16 (3.00%) XenDesktop
6 14 (2.62%) vSphere
7 8 (1.50%) Microsoft App-V
8 7 (1.31%) VMware ESX
9 6 (1.12%) VMware ESXi
10 3 (0.56%) Terminal Services
11 2 (0.37%) Terminal Server
12 1 (0.19%) Firmware
12 1 (0.19%) VMware Workstation
12 1 (0.19%) Citrix Presentation Server
Systems Management
1 20 (3.75%) SCCM
2 10 (1.87%) NetBackup
3 7 (1.31%) Backup Exec
3 7 (1.31%) WSUS
3 7 (1.31%) Norton AntiVirus
3 7 (1.31%) SCOM
4 5 (0.94%) XenMobile
4 5 (0.94%) EMC NetWorker
5 2 (0.37%) MOM
5 2 (0.37%) Systems Management Server (SMS)
5 2 (0.37%) Nagios
6 1 (0.19%) MAILsweeper
6 1 (0.19%) Tivoli
6 1 (0.19%) SCVMM
6 1 (0.19%) SCSM
Vendors
1 254 (47.57%) Microsoft
2 117 (21.91%) VMware
3 107 (20.04%) Citrix
4 68 (12.73%) Cisco
5 47 (8.80%) Oracle
6 42 (7.87%) HP
7 30 (5.62%) Dell
8 29 (5.43%) Open Text
9 23 (4.31%) Red Hat
10 18 (3.37%) Apple
11 15 (2.81%) Symantec
12 14 (2.62%) Bloomberg
12 14 (2.62%) NetApp
13 13 (2.43%) Google
14 12 (2.25%) Adobe
15 10 (1.87%) SAP
15 10 (1.87%) Reuters
15 10 (1.87%) LANDesk
16 9 (1.69%) McAfee
17 7 (1.31%) IBM
York
Searchability
Salary: £30000 - £40000 per annum
Posted: Yesterday
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 3 days ago
City, London
Ashdown IT
Salary: £35000 - £38000 per annum
Posted: 3 days ago
Rugby, Warwickshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
London
Information Technology Services
Salary: £37k - 42k per year
Posted: 4 days ago
Farnborough
Hays IT - Uk Posting account
Salary: £27000.00 - £32000.00 per annum
Posted: 7 days ago
Farnborough
Hays IT - Uk Posting account
Salary: £27000.00 - £32000.00 per annum
Posted: 7 days ago
North West London
Blue Glue
Salary: From £30,000 to £35,000 per annum
Posted: 7 days ago
Brentford, Middlesex
Payment Express
Salary: From £25,000 to £30,000 per annum
Posted: 7 days ago
Leeds, West Yorkshire
Amsys
Salary: Up to £27,000 per annum
Posted: 16 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £24000 - £31000 per annum + amazing benefits!
Posted: 18 days ago
London
Blue Town Online
Salary: £18k - 20k per year
Posted: 24 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 24 days ago
City, London
Stridon Limited
Salary: Up to £30,000 per annum See job description for further information
Posted: 24 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum dependent on experience, plus excellent benefi
Posted: 25 days ago