The statistics below represent IT jobs advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 675 659 703
Rank change year-on-year
-16 +44
Permanent jobs requiring a Technical Support Analyst 231 268 278
As % of all permanent IT jobs located in England 0.25% 0.27% 0.25%
As % of the Job Titles category 0.26% 0.28% 0.26%
Number of salaries quoted 221 243 262
Median salary £32,500 £32,500 £30,000
Median salary % change year-on-year
- +8.33%
90% offered a salary of more than £22,500 £22,500 £21,500
10% offered a salary of more than £57,500 £50,000 £50,000
UK excluding London median salary £27,500 £25,000 £27,000
% change year-on-year
+10.00% -7.40%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
89934 96186 106572
As % of all permanent IT jobs located in England 96.32% 96.53% 96.52%
Number of salaries quoted 76512 79745 88117
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 27 May 2016.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -23 78 £48,750 +28.28% 8
South East +6 67 £27,500 +12.24% 6
Yorkshire +8 29 £24,500 -2.00% 1
South West +11 14 £31,000 -4.61% 2
North West +29 13 £36,500 +10.60% 1
West Midlands -17 13 £35,000 +44.32% 1
East of England +5 11 £35,000 +34.61% 2
East Midlands +16 5 £57,500 +100.00%
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 May 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Analyst in the job title.

1 293 (57.56%) Windows
2 193 (37.92%) Microsoft
3 179 (35.17%) Active Directory
4 160 (31.43%) Windows Server
5 155 (30.45%) VMware
6 154 (30.26%) SQL
7 132 (25.93%) Windows Server 2012
8 116 (22.79%) MS Office
9 112 (22.00%) Degree
10 108 (21.22%) Windows Server 2008
11 104 (20.43%) Finance
12 101 (19.84%) ITIL
13 100 (19.65%) MS Exchange
14 98 (19.25%) MS Excel
15 97 (19.06%) Cisco
16 88 (17.29%) Windows 7
17 82 (16.11%) VMware Infrastructure
18 73 (14.34%) Windows 8
19 68 (13.36%) Firewall
20 64 (12.57%) Exchange Server 2013
21 63 (12.38%) SAN
22 55 (10.81%) SQL Server
23 54 (10.61%) Analytical Skills
24 53 (10.41%) Windows Server 2003
25 51 (10.02%) Citrix
26 49 (9.63%) DNS
26 49 (9.63%) SLA
26 49 (9.63%) DHCP
27 48 (9.43%) TCP/IP
28 45 (8.84%) Hyper-V

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 100 (19.65%) MS Exchange
2 64 (12.57%) Exchange Server 2013
3 42 (8.25%) IIS
4 35 (6.88%) Exchange Server 2010
5 28 (5.50%) Exchange Server 2000
6 26 (5.11%) SharePoint
7 18 (3.54%) Apache
8 16 (3.14%) WebSphere
9 12 (2.36%) Exchange Server 2007
10 11 (2.16%) Exchange Server 2003
10 11 (2.16%) Tomcat
11 10 (1.96%) Skype for Business
12 7 (1.38%) SharePoint 2013
13 5 (0.98%) WebLogic
14 4 (0.79%) Blackberry Enterprise Server
14 4 (0.79%) JBoss
15 3 (0.59%) BizTalk Server
15 3 (0.59%) IBM Notes
15 3 (0.59%) Oracle HTTP Server
16 1 (0.20%) NetWeaver
Applications
1 116 (22.79%) MS Office
2 98 (19.25%) MS Excel
3 1 (0.20%) Adobe Creative Suite
3 1 (0.20%) MS PowerPoint
Business Applications
1 4 (0.79%) Salesforce.com CRM
2 3 (0.59%) Dynamics AX
2 3 (0.59%) Oracle EBS
2 3 (0.59%) Oracle EBS R12
3 1 (0.20%) assyst
3 1 (0.20%) Dynamics CRM
3 1 (0.20%) SAP SRM
Cloud Services
1 19 (3.73%) Office 365
2 10 (1.96%) SaaS
3 4 (0.79%) Amazon AWS
4 3 (0.59%) Microsoft Azure
4 3 (0.59%) Mimecast
5 1 (0.20%) GitHub
Communications & Networking
1 68 (13.36%) Firewall
2 63 (12.38%) SAN
3 49 (9.63%) DHCP
3 49 (9.63%) DNS
4 48 (9.43%) TCP/IP
5 34 (6.68%) LAN
6 30 (5.89%) iSCSI
6 30 (5.89%) VPN
7 28 (5.50%) Fibre Channel
8 22 (4.32%) NAS
9 18 (3.54%) WAN
10 17 (3.34%) Cisco ASA
11 16 (3.14%) Internet
12 15 (2.95%) SNMP
13 14 (2.75%) VoIP
13 14 (2.75%) Wireshark
14 6 (1.18%) Ethernet
14 6 (1.18%) Wireless
15 5 (0.98%) SMTP
16 4 (0.79%) IPv4
Database & Business Intelligence
1 55 (10.81%) SQL Server
2 10 (1.96%) MySQL
3 9 (1.77%) Oracle Database
4 8 (1.57%) SQL Server 2005
4 8 (1.57%) SQL Server Reporting Services
5 7 (1.38%) Relational Database
6 5 (0.98%) SQL Server 2012
7 3 (0.59%) BusinessObjects
7 3 (0.59%) Oracle Reports
7 3 (0.59%) RDBMS
7 3 (0.59%) SQL Server 2008
8 2 (0.39%) DB2
8 2 (0.39%) Hadoop
8 2 (0.39%) MS Access
8 2 (0.39%) PowerPivot
8 2 (0.39%) SQL Server 2014
8 2 (0.39%) SQL Server Analysis Services
8 2 (0.39%) SQL Server Integration Services
9 1 (0.20%) MongoDB
9 1 (0.20%) SAP Data Services
Development Applications
1 6 (1.18%) JIRA
1 6 (1.18%) Oracle Forms
2 3 (0.59%) JDeveloper
2 3 (0.59%) Toad
3 2 (0.39%) Jenkins
3 2 (0.39%) MSI
3 2 (0.39%) Talend Open Studio
4 1 (0.20%) Ant
4 1 (0.20%) Maven
4 1 (0.20%) MorphX
4 1 (0.20%) SQL Server Management Studio (SSMS)
4 1 (0.20%) Subversion
4 1 (0.20%) TeamCity
4 1 (0.20%) Visual Studio
General
1 104 (20.43%) Finance
2 17 (3.34%) Front Office
2 17 (3.34%) Telecoms
3 16 (3.14%) German Language
4 15 (2.95%) Back Office
5 13 (2.55%) Financial Institution
5 13 (2.55%) Retail
6 12 (2.36%) Banking
7 8 (1.57%) Billing
7 8 (1.57%) French Language
8 7 (1.38%) Manufacturing
9 6 (1.18%) Legal
10 4 (0.79%) Spanish Language
11 2 (0.39%) Advertising
11 2 (0.39%) Arabic Language
11 2 (0.39%) Hindi Language
11 2 (0.39%) Law
11 2 (0.39%) Marketing
11 2 (0.39%) Military
11 2 (0.39%) Russian Language
Libraries, Frameworks & Software Standards
1 43 (8.45%) .NET
2 28 (5.50%) HTML
3 22 (4.32%) XML
4 16 (3.14%) FIX Protocol
5 10 (1.96%) CSS
6 7 (1.38%) Web Services
7 6 (1.18%) SOAP
8 4 (0.79%) J2EE
9 3 (0.59%) JSP
9 3 (0.59%) Middleware
9 3 (0.59%) Rendezvous
9 3 (0.59%) TIBCO EMS
9 3 (0.59%) Windows SharePoint Services
9 3 (0.59%) XSLT
10 2 (0.39%) REST
10 2 (0.39%) Software Packaging
11 1 (0.20%) Django
11 1 (0.20%) Dojo
11 1 (0.20%) Spring MVC
11 1 (0.20%) Spring Web Flow
Miscellaneous
1 54 (10.61%) Analytical Skills
2 22 (4.32%) Derivative
3 21 (4.13%) Computer Science
4 20 (3.93%) Hedge funds
4 20 (3.93%) Mathematics
5 16 (3.14%) Equities
6 15 (2.95%) Driving Licence
7 11 (2.16%) Blackberry
8 10 (1.96%) SWIFT
9 9 (1.77%) Management Information System
10 8 (1.57%) Clustering
10 8 (1.57%) iSeries
10 8 (1.57%) Smartphone
11 7 (1.38%) Data Centre
11 7 (1.38%) Replication
11 7 (1.38%) Tandem
12 6 (1.18%) Chemistry
12 6 (1.18%) Physics
12 6 (1.18%) Statistics
12 6 (1.18%) Video Conferencing
Operating Systems
1 293 (57.56%) Windows
2 160 (31.43%) Windows Server
3 132 (25.93%) Windows Server 2012
4 108 (21.22%) Windows Server 2008
5 88 (17.29%) Windows 7
6 73 (14.34%) Windows 8
7 53 (10.41%) Windows Server 2003
8 42 (8.25%) Linux
9 38 (7.47%) Unix
10 28 (5.50%) Windows 2000 Server
11 27 (5.30%) Windows 10
12 23 (4.52%) Windows XP
13 14 (2.75%) Android
14 12 (2.36%) Apple iOS
15 8 (1.57%) Mac OS X
16 5 (0.98%) CentOS
17 3 (0.59%) Red Hat Enterprise Linux
18 2 (0.39%) Data ONTAP
19 1 (0.20%) Mac OS
19 1 (0.20%) Windows Vista
Processes & Methodologies
1 101 (19.84%) ITIL
2 32 (6.29%) Service Delivery
3 28 (5.50%) Mentoring
4 27 (5.30%) CRM
5 26 (5.11%) Disaster Recovery
5 26 (5.11%) Time Management
6 23 (4.52%) Network Management
7 21 (4.13%) Asset Management
8 20 (3.93%) Incident Management
9 17 (3.34%) Investment Management
10 15 (2.95%) Project Management
11 13 (2.55%) Problem Management
11 13 (2.55%) Software Testing
12 12 (2.36%) Configuration Management
12 12 (2.36%) ITIL V3
12 12 (2.36%) Service Management
13 11 (2.16%) Continuous Improvement
13 11 (2.16%) Migration
14 10 (1.96%) Network Monitoring
15 9 (1.77%) Software Licensing
Programming Languages
1 154 (30.26%) SQL
2 30 (5.89%) PowerShell
3 27 (5.30%) Perl
4 24 (4.72%) C#
5 22 (4.32%) Java
6 19 (3.73%) JavaScript
7 16 (3.14%) PHP
7 16 (3.14%) Shell Script
7 16 (3.14%) VB
8 14 (2.75%) PL/SQL
9 13 (2.55%) VBA
10 10 (1.96%) C
10 10 (1.96%) Python
11 9 (1.77%) C++
11 9 (1.77%) VB.NET
12 6 (1.18%) VBScript
13 3 (0.59%) Delphi
13 3 (0.59%) Pascal
13 3 (0.59%) T-SQL
14 2 (0.39%) RPG
Qualifications
1 112 (22.00%) Degree
2 27 (5.30%) CCNA
2 27 (5.30%) Cisco Certification
3 26 (5.11%) Microsoft Certification
4 18 (3.54%) VMware Certified Professional (VCP)
5 16 (3.14%) MCSE
6 15 (2.95%) VCP5
7 13 (2.55%) ITIL Certification
8 11 (2.16%) MCSA
9 10 (1.96%) MCITP
9 10 (1.96%) MCP
9 10 (1.96%) Security Cleared
10 4 (0.79%) HND
11 3 (0.59%) A+ Certification
11 3 (0.59%) AAT
11 3 (0.59%) MCDST
11 3 (0.59%) NCDA
11 3 (0.59%) SC Cleared
12 2 (0.39%) NCIE
13 1 (0.20%) MOS
Quality Assurance & Compliance
1 49 (9.63%) SLA
2 7 (1.38%) QA
3 4 (0.79%) Data Quality
4 2 (0.39%) ISO/IEC 27001
System Software
1 179 (35.17%) Active Directory
2 82 (16.11%) VMware Infrastructure
3 45 (8.84%) Hyper-V
4 15 (2.95%) vSphere
5 14 (2.75%) XenDesktop
6 13 (2.55%) XenApp
7 10 (1.96%) VMware ESX
8 6 (1.18%) VMware Workstation
9 5 (0.98%) IMail Server
9 5 (0.98%) Microsoft App-V
10 3 (0.59%) Oracle RAC
10 3 (0.59%) VMware ESXi
11 2 (0.39%) DFS Replication
11 2 (0.39%) Squid
12 1 (0.20%) NFS
Systems Management
1 16 (3.14%) Backup Exec
2 12 (2.36%) SCCM
3 5 (0.98%) FortiGate
3 5 (0.98%) Norton AntiVirus
4 4 (0.79%) DameWare
5 3 (0.59%) ITRS Geneos
5 3 (0.59%) OpenAM
5 3 (0.59%) Puppet
6 2 (0.39%) Microsoft Data Protection Manager
7 1 (0.20%) Casper Suite
7 1 (0.20%) Cisco CUCM
7 1 (0.20%) McAfee ePO
7 1 (0.20%) Nagios
7 1 (0.20%) SCOM
Vendors
1 193 (37.92%) Microsoft
2 155 (30.45%) VMware
3 97 (19.06%) Cisco
4 51 (10.02%) Citrix
5 40 (7.86%) Avaya
6 36 (7.07%) Oracle
7 20 (3.93%) CheckPoint
7 20 (3.93%) IBM
8 18 (3.54%) Juniper
9 13 (2.55%) HP
10 11 (2.16%) Symantec
11 10 (1.96%) Calypso
11 10 (1.96%) Murex
11 10 (1.96%) NetApp
12 9 (1.77%) Veeam
13 7 (1.38%) Genesys
13 7 (1.38%) Xerox
14 6 (1.18%) Salesforce.com
14 6 (1.18%) Sun
15 5 (0.98%) AppSense
Guildford, Surrey
Evolution Recruitment Solutions
Salary: 23,000 - 27,000 + on - call allowance
Posted: 11 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £28,000 per annum + Overtime + Benefits + Career Progr
Posted: 8 hours ago
South West London
Bluetownonline
Salary: £23000 per annum
Posted: 9 hours ago
Guildford, Surrey
McGregor Boyall
Salary: £30000 - £36000 per annum + Benefits & Bonus Package
Posted: Yesterday
Reading, Berkshire
Searchability
Salary: £20000 - £23000 per annum
Posted: Yesterday
Swindon
Analyst Programmer x 2
Posted: Yesterday
London
Graham Matthews
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Dunstable, Bedfordshire
Integrity IT Solutions
Salary: From £25 to £35,000 per annum + Benefits
Posted: Yesterday
London
Hays London City Cheapside
Salary: £45000.00 - £65000.00 per annum + bonus
Posted: Yesterday
City Of London
HFG
Salary: £25000 - £32000 per annum
Posted: 4 days ago
London
Vigeo Eiris
Salary: £29,239 pa
Posted: 3 days ago
Harrogate
Volt
Salary: £18500 per annum + Total Package £22,000
Posted: 3 days ago
West London
Square One Resources
Salary: Up to £45,000 per annum (home-working after probation)
Posted: Yesterday
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: 7 days ago
Bedford, Bedfordshire
Ampersand Consulting
Salary: £20000 - £24000 per annum + Benefits
Posted: 4 days ago
Abingdon, Oxfordshire
RM plc
Salary: £28000 - £34000 per annum + 5% bonus + benefits
Posted: 9 days ago
Cheshire
KDR Recruitment
Salary: £18000 - £22000 per annum + pension, health insurance, holidays
Posted: 7 days ago
London
Hays London City Cheapside
Salary: £60000.00 per annum
Posted: 14 days ago
Bristol, Bristol, United Kingdom
XIST4 Recruitment
Salary: £25-30,000 + Bens
Posted: 17 days ago