The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 639 693 580
Rank change year-on-year
+54 -113
Permanent jobs requiring a Technical Support Analyst 214 178 278
As % of all permanent IT jobs located in England 0.21% 0.18% 0.28%
As % of the Job Titles category 0.23% 0.19% 0.29%
Number of salaries quoted 196 153 219
Average salary £32,500 £28,000 £28,500
Average salary % change year-on-year
+16.07% -1.75%
90% offered a salary of more than £23,207 £20,000 £21,500
10% offered a salary of more than £50,000 £43,000 £45,000
UK excluding London average salary £30,000 £25,000 £27,500
% change year-on-year
+20.00% -9.09%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94634 94059 95667
As % of all permanent IT jobs located in England 94.85% 94.44% 94.95%
Number of salaries quoted 78629 76398 81688
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 2 March 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +42 85 £37,500 +1.35% 9
South East -14 52 £34,500 +18.96% 1
Yorkshire -1 21 £27,000 +12.50% 4
East of England -3 16 £30,500 +22.00%
West Midlands -28 16 £32,500 +30.00% 1
South West - 12 £24,250 -
East Midlands +31 7 £27,500 +30.95% 2
North West -16 6 £28,000 +24.44% 3
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 2 March 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 322 (62.65%) Windows
2 230 (44.75%) Microsoft
3 179 (34.82%) Active Directory
4 158 (30.74%) ITIL
5 157 (30.54%) SQL
6 137 (26.65%) MS Office
7 130 (25.29%) Windows Server 2008
8 117 (22.76%) Windows 7
9 113 (21.98%) SQL Server
10 112 (21.79%) MS Excel
11 107 (20.82%) Finance
12 100 (19.46%) VMware
13 99 (19.26%) MS Exchange
14 92 (17.90%) Windows Server 2003
15 86 (16.73%) Citrix
16 75 (14.59%) Analytical Skills
17 74 (14.40%) TCP/IP
18 73 (14.20%) Windows Server 2012
19 70 (13.62%) UNIX
19 70 (13.62%) Oracle
20 67 (13.04%) Microsoft Certification
21 63 (12.26%) Cisco
21 63 (12.26%) Degree
22 62 (12.06%) Linux
23 61 (11.87%) Internet
24 56 (10.89%) Java
25 55 (10.70%) Windows XP
26 54 (10.51%) Firewall
26 54 (10.51%) VMware Infrastructure
27 53 (10.31%) IIS

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 2 March 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 99 (19.26%) MS Exchange
2 53 (10.31%) IIS
3 50 (9.73%) Exchange Server 2010
4 47 (9.14%) SharePoint
5 32 (6.23%) Exchange Server 2007
6 26 (5.06%) Exchange Server 2013
7 20 (3.89%) Exchange Server 2003
8 19 (3.70%) Blackberry Enterprise Server
9 16 (3.11%) Lync
10 14 (2.72%) ColdFusion
11 12 (2.33%) Tomcat
11 12 (2.33%) WorkSite
12 10 (1.95%) JBoss
12 10 (1.95%) Oracle Workflow
13 9 (1.75%) Lotus Domino
13 9 (1.75%) Oracle SOA Suite
14 7 (1.36%) SharePoint 2010
14 7 (1.36%) WebSphere
14 7 (1.36%) IBM Notes
15 6 (1.17%) WebLogic
Applications
1 137 (26.65%) MS Office
2 112 (21.79%) MS Excel
3 5 (0.97%) Spreadsheet
4 2 (0.39%) Photoshop
4 2 (0.39%) MS PowerPoint
4 2 (0.39%) Acrobat
5 1 (0.19%) S-PLUS
5 1 (0.19%) PrintSoft PReS
5 1 (0.19%) InfoPath
Business Applications
1 15 (2.92%) Oracle EBS
2 14 (2.72%) Oracle EBS R12
2 14 (2.72%) Towers Watson Igloo
3 12 (2.33%) Dynamics CRM
4 6 (1.17%) Dynamics AX
5 4 (0.78%) SAP SRM
5 4 (0.78%) Oracle Applications
6 2 (0.39%) Oracle ERP
6 2 (0.39%) BPCS
7 1 (0.19%) PeopleSoft HRMS
7 1 (0.19%) Summit
7 1 (0.19%) Exstream
7 1 (0.19%) RMDS
7 1 (0.19%) Sage 1000
7 1 (0.19%) Oracle Retail
7 1 (0.19%) RiskWrite
7 1 (0.19%) 3000 Xtra
Cloud Services
1 23 (4.47%) Office 365
2 8 (1.56%) SaaS
3 4 (0.78%) Microsoft Azure
4 2 (0.39%) IaaS
5 1 (0.19%) Yammer
5 1 (0.19%) Cloud Computing
Communications & Networking
1 74 (14.40%) TCP/IP
2 61 (11.87%) Internet
3 54 (10.51%) Firewall
4 49 (9.53%) DNS
5 40 (7.78%) DHCP
6 37 (7.20%) LAN
7 30 (5.84%) VPN
8 29 (5.64%) WAN
9 25 (4.86%) SAN
10 15 (2.92%) VoIP
11 14 (2.72%) VLAN
12 12 (2.33%) Broadband
13 11 (2.14%) Wireless
13 11 (2.14%) IP Telephony
14 9 (1.75%) Wi-Fi
14 9 (1.75%) Fibre Channel
15 8 (1.56%) iSCSI
15 8 (1.56%) ADSL
15 8 (1.56%) FTP
16 7 (1.36%) Cisco IOS
Database & Business Intelligence
1 113 (21.98%) SQL Server
2 43 (8.37%) SQL Server 2005
3 40 (7.78%) MySQL
4 39 (7.59%) SQL Server 2008
5 18 (3.50%) SQL Server 2012
5 18 (3.50%) Data Mining
6 17 (3.31%) Oracle Reports
7 14 (2.72%) MS Access
8 13 (2.53%) Relational Database
9 11 (2.14%) PostgreSQL
10 10 (1.95%) Crystal Reports
11 8 (1.56%) RDBMS
12 7 (1.36%) SQLPlus
13 4 (0.78%) Oracle Discoverer
13 4 (0.78%) Oracle Database
14 2 (0.39%) MariaDB
14 2 (0.39%) IBM InfoSphere
14 2 (0.39%) SQL Server Reporting Services
14 2 (0.39%) Oracle BI EE
14 2 (0.39%) Oracle Database 11g
Development Applications
1 14 (2.72%) Oracle Forms
2 10 (1.95%) Toad
3 9 (1.75%) SQL Server Management Studio (SSMS)
4 5 (0.97%) Subversion
4 5 (0.97%) Maven
5 4 (0.78%) Jenkins
6 2 (0.39%) Team Foundation Server
6 2 (0.39%) Eclipse
7 1 (0.19%) Visual Studio
7 1 (0.19%) VSS/SourceSafe
7 1 (0.19%) JIRA
7 1 (0.19%) JDeveloper
7 1 (0.19%) ProC
General
1 107 (20.82%) Finance
2 36 (7.00%) Legal
3 28 (5.45%) Law
4 27 (5.25%) German Language
5 17 (3.31%) French Language
6 16 (3.11%) Back Office
7 15 (2.92%) Banking
8 10 (1.95%) Front Office
9 9 (1.75%) Telecoms
9 9 (1.75%) Retail
9 9 (1.75%) Marketing
10 7 (1.36%) Investment Banking
10 7 (1.36%) Advertising
10 7 (1.36%) Italian Language
11 6 (1.17%) Spanish Language
12 5 (0.97%) Manufacturing
13 4 (0.78%) Financial Institution
14 2 (0.39%) Electronics
14 2 (0.39%) Publishing
15 1 (0.19%) Billing
Libraries, Frameworks & Software Standards
1 52 (10.12%) XML
2 51 (9.92%) .NET
3 32 (6.23%) HTML
4 24 (4.67%) SOAP
5 23 (4.47%) ASP.NET
6 14 (2.72%) DHTML
6 14 (2.72%) DOM
7 11 (2.14%) J2EE
7 11 (2.14%) CSS
7 11 (2.14%) Oracle Fusion
8 10 (1.95%) JSP
9 8 (1.56%) Application Packaging
10 7 (1.36%) Web Services
11 5 (0.97%) FIX Protocol
12 4 (0.78%) Ajax
12 4 (0.78%) WAP
13 3 (0.58%) Middleware
13 3 (0.58%) COM
14 2 (0.39%) Flash
14 2 (0.39%) .NET Framework
Miscellaneous
1 75 (14.59%) Analytical Skills
2 47 (9.14%) Blackberry
3 29 (5.64%) Computer Science
4 17 (3.31%) Data Structures
5 12 (2.33%) Client/Server
6 10 (1.95%) Social Media
7 8 (1.56%) Video Conferencing
7 8 (1.56%) Clustering
8 7 (1.36%) iPhone
8 7 (1.36%) Enterprise Software
9 5 (0.97%) Hedge funds
9 5 (0.97%) Thin Client
9 5 (0.97%) Fat Client
9 5 (0.97%) Blog
10 4 (0.78%) Life Science
11 3 (0.58%) Handset
11 3 (0.58%) iPad
12 2 (0.39%) Reference Data
12 2 (0.39%) Digital Media
12 2 (0.39%) EqualLogic
Operating Systems
1 322 (62.65%) Windows
2 130 (25.29%) Windows Server 2008
3 117 (22.76%) Windows 7
4 92 (17.90%) Windows Server 2003
5 73 (14.20%) Windows Server 2012
6 70 (13.62%) UNIX
7 62 (12.06%) Linux
8 55 (10.70%) Windows XP
9 35 (6.81%) Windows 8
10 30 (5.84%) Windows Vista
11 18 (3.50%) Red Hat Enterprise Linux
12 15 (2.92%) Windows 2000 Server
13 10 (1.95%) Mac OS X
13 10 (1.95%) AIX
14 5 (0.97%) Windows 2000
14 5 (0.97%) Mac OS X Server
15 3 (0.58%) CentOS
16 2 (0.39%) Windows Mobile
16 2 (0.39%) Solaris
17 1 (0.19%) SUSE
Processes & Methodologies
1 158 (30.74%) ITIL
2 28 (5.45%) Incident Management
3 26 (5.06%) Problem Management
3 26 (5.06%) Release Management
3 26 (5.06%) Time Management
3 26 (5.06%) Service Delivery
4 25 (4.86%) Root Cause Analysis
5 23 (4.47%) Continuous Improvement
6 22 (4.28%) CRM
7 21 (4.09%) Configuration Management
7 21 (4.09%) Project Management
8 20 (3.89%) Service Management
9 15 (2.92%) Document Management
9 15 (2.92%) Mentoring
10 14 (2.72%) System Testing
10 14 (2.72%) Six Sigma
11 13 (2.53%) ERP
12 12 (2.33%) Workflow
13 10 (1.95%) Disaster Recovery
13 10 (1.95%) SOA
Programming Languages
1 157 (30.54%) SQL
2 56 (10.89%) Java
3 29 (5.64%) JavaScript
3 29 (5.64%) PL/SQL
4 21 (4.09%) C#
5 19 (3.70%) PHP
6 18 (3.50%) T-SQL
7 16 (3.11%) PowerShell
8 8 (1.56%) Shell Script
9 7 (1.36%) Perl
10 6 (1.17%) VB.NET
11 5 (0.97%) VBA
11 5 (0.97%) C++
12 4 (0.78%) Delphi
12 4 (0.78%) Pascal
12 4 (0.78%) Bash Shell
13 3 (0.58%) Python
13 3 (0.58%) VBScript
13 3 (0.58%) VB
14 2 (0.39%) C
Qualifications
1 67 (13.04%) Microsoft Certification
2 63 (12.26%) Degree
3 33 (6.42%) MCSA
4 31 (6.03%) MCSE
5 25 (4.86%) MCP
6 22 (4.28%) Cisco Certification
7 20 (3.89%) ITIL Certification
8 14 (2.72%) Six Sigma Green Belt
9 13 (2.53%) A+ Certification
10 12 (2.33%) MCDST
11 11 (2.14%) MOS
11 11 (2.14%) CCNA
12 10 (1.95%) Citrix Certification
13 9 (1.75%) MCITP
13 9 (1.75%) Security Cleared
14 8 (1.56%) Network+ Certification
15 7 (1.36%) VMware Certified Professional (VCP)
15 7 (1.36%) VCP4
15 7 (1.36%) SC Cleared
16 4 (0.78%) CCNP
Quality Assurance & Compliance
1 30 (5.84%) SLA
2 2 (0.39%) QA
2 2 (0.39%) ISO 9001
2 2 (0.39%) Data Quality
3 1 (0.19%) Solvency II
3 1 (0.19%) ISO 14001
System Software
1 179 (34.82%) Active Directory
2 54 (10.51%) VMware Infrastructure
3 24 (4.67%) Hyper-V
4 22 (4.28%) XenApp
5 13 (2.53%) XenDesktop
6 11 (2.14%) vSphere
7 9 (1.75%) Microsoft App-V
8 7 (1.36%) VMware ESXi
9 5 (0.97%) Terminal Services
10 2 (0.39%) Terminal Server
10 2 (0.39%) VMware ESX
11 1 (0.19%) VMware Workstation
11 1 (0.19%) Citrix Presentation Server
11 1 (0.19%) Samba
Systems Management
1 27 (5.25%) SCCM
2 9 (1.75%) SCOM
2 9 (1.75%) NetBackup
3 7 (1.36%) Backup Exec
3 7 (1.36%) Norton AntiVirus
4 5 (0.97%) EMC NetWorker
4 5 (0.97%) XenMobile
5 2 (0.39%) MOM
5 2 (0.39%) Systems Management Server (SMS)
6 1 (0.19%) MAILsweeper
6 1 (0.19%) ServiceCenter
6 1 (0.19%) WSUS
6 1 (0.19%) Tivoli
6 1 (0.19%) SCVMM
6 1 (0.19%) SCSM
Vendors
1 230 (44.75%) Microsoft
2 100 (19.46%) VMware
3 86 (16.73%) Citrix
4 70 (13.62%) Oracle
5 63 (12.26%) Cisco
6 25 (4.86%) HP
6 25 (4.86%) Dell
7 24 (4.67%) Open Text
8 23 (4.47%) Apple
9 21 (4.09%) Red Hat
10 18 (3.50%) Symantec
11 12 (2.33%) Bloomberg
11 12 (2.33%) Google
12 11 (2.14%) McAfee
12 11 (2.14%) Reuters
12 11 (2.14%) NetApp
13 10 (1.95%) Business Objects
13 10 (1.95%) Adobe
13 10 (1.95%) LANDesk
14 9 (1.75%) IBM
City, London
Rullion IT Plus
Posted: Yesterday
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 3 days ago
York
Searchability
Salary: £30000 - £45000 per annum
Posted: 3 days ago
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: 3 days ago
East Midlands
EMBS- People Transfer
Salary: £26k - 32k per year + benefits
Posted: 3 days ago
Warrington, Cheshire
Senitor Associates
Salary: £17000 per annum
Posted: 4 days ago
London
Evermore Global
Salary: From £25,000 to £30,000 per annum £25,000 - £30,000 + package
Posted: 5 days ago
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 5 days ago
London
Evermore Global
Salary: From £50,000 to £60,000 per annum + package
Posted: 5 days ago
London
Information Technology Services
Salary: £37k - 42k per year
Posted: 6 days ago
Rugby, Warwickshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 days ago
Lymm
Recruitment Genius
Salary: £15000 - £18000 per annum
Posted: 9 days ago
Harrogate
Networx Recruitment
Salary: £15,000 - £35,000 per year
Posted: 10 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: To £27,000
Posted: 13 days ago
Berkshire
Interquest - IQ ESM
Salary: £40000 - £50000 per annum
Posted: 24 days ago
Bradford
Morrisons
Posted: 26 days ago