The statistics below represent IT jobs advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 720 713 643
Rank change year-on-year
-7 -70
Permanent jobs requiring a Technical Support Analyst 143 222 319
As % of all permanent IT jobs located in England 0.17% 0.22% 0.30%
As % of the Job Titles category 0.18% 0.23% 0.31%
Number of salaries quoted 132 196 286
Median salary £29,000 £27,500 £32,500
Median salary % change year-on-year
+5.45% -15.38%
90% offered a salary of more than £22,000 £22,500 £22,500
10% offered a salary of more than £42,400 £40,566 £46,000
UK excluding London median salary £26,500 £25,000 £29,500
% change year-on-year
+6.00% -15.25%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81279 96326 102960
As % of all permanent IT jobs located in England 96.49% 96.62% 96.60%
Number of salaries quoted 67994 81128 85922
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 8 December 2016.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +65 46 £24,000 -5.88% 1
London 0 36 £38,000 +1.33% 4
Yorkshire -1 20 £28,000 +14.28% 2
South West +22 17 £32,500 +22.64%
West Midlands +8 11 £26,500 +12.76% 4
East of England -16 5 £27,500 +10.00% 2
North West -25 4 £27,000 - 2
North East +9 2 £22,500 -2.17%
East Midlands -1 2 £35,750 +38.83%
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Analyst in the job title.

1 130 (42.35%) Windows
2 123 (40.07%) Microsoft
3 80 (26.06%) MS Excel
4 78 (25.41%) SQL
5 76 (24.76%) Active Directory
6 75 (24.43%) SQL Server
7 66 (21.50%) Windows Server
8 60 (19.54%) ITIL
9 59 (19.22%) Finance
10 55 (17.92%) Degree
11 47 (15.31%) VMware
12 43 (14.01%) MS Office
13 41 (13.36%) MS Exchange
14 37 (12.05%) Oracle
14 37 (12.05%) Analytical Skills
15 34 (11.07%) SaaS
16 33 (10.75%) Linux
16 33 (10.75%) Firewall
17 32 (10.42%) DNS
18 29 (9.45%) Service Management
19 28 (9.12%) LAN
19 28 (9.12%) WAN
19 28 (9.12%) Java
20 27 (8.79%) Cisco Certification
20 27 (8.79%) Microsoft Certification
20 27 (8.79%) CCNA
21 26 (8.47%) DHCP
21 26 (8.47%) MCSE
22 25 (8.14%) Windows XP
22 25 (8.14%) Windows 7

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (13.36%) MS Exchange
2 21 (6.84%) IIS
3 17 (5.54%) Exchange Server 2013
4 16 (5.21%) Exchange Server 2010
5 15 (4.89%) SharePoint
6 11 (3.58%) Exchange Server 2007
7 10 (3.26%) Apache
7 10 (3.26%) WebSphere
8 8 (2.61%) Skype for Business
9 7 (2.28%) WebLogic
10 6 (1.95%) Exchange Server 2003
11 5 (1.63%) Alfresco
11 5 (1.63%) JBoss
11 5 (1.63%) Joomla!
12 4 (1.30%) IBM Notes
12 4 (1.30%) SharePoint 2013
12 4 (1.30%) Tomcat
13 2 (0.65%) CMS
13 2 (0.65%) SharePoint Server
14 1 (0.33%) ArcGIS
Applications
1 80 (26.06%) MS Excel
2 43 (14.01%) MS Office
3 6 (1.95%) MS PowerPoint
4 5 (1.63%) MS Visio
5 1 (0.33%) ProjectWise
5 1 (0.33%) Revit
Business Applications
1 10 (3.26%) Remedy ITSM
2 5 (1.63%) RiskWrite
2 5 (1.63%) SAP Oil and Gas
3 4 (1.30%) Oracle Applications
4 3 (0.98%) Oracle EBS
4 3 (0.98%) Oracle EBS R12
5 2 (0.65%) Dynamics CRM
5 2 (0.65%) Retail-J
6 1 (0.33%) Dynamics AX
6 1 (0.33%) LatentZero
6 1 (0.33%) Markit EDM
6 1 (0.33%) Primavera
6 1 (0.33%) thinkFolio
Cloud Services
1 34 (11.07%) SaaS
2 11 (3.58%) Office 365
3 9 (2.93%) Amazon AWS
3 9 (2.93%) Microsoft Azure
4 5 (1.63%) GitHub
5 3 (0.98%) Cloud Computing
6 1 (0.33%) Boomi
6 1 (0.33%) SuccessFactors
Communications & Networking
1 33 (10.75%) Firewall
2 32 (10.42%) DNS
3 28 (9.12%) LAN
3 28 (9.12%) WAN
4 26 (8.47%) DHCP
5 24 (7.82%) Internet
6 22 (7.17%) TCP/IP
7 20 (6.51%) SMTP
8 15 (4.89%) SAN
9 14 (4.56%) VLAN
10 12 (3.91%) VPN
11 9 (2.93%) Wireless
11 9 (2.93%) Wireshark
12 8 (2.61%) Network Security
12 8 (2.61%) Skype
13 6 (1.95%) Cisco ASA
13 6 (1.95%) Cisco PIX
13 6 (1.95%) HTTP
14 5 (1.63%) HTTPS
14 5 (1.63%) SNMP
Database & Business Intelligence
1 75 (24.43%) SQL Server
2 24 (7.82%) SQL Server 2008
3 15 (4.89%) SQL Server 2012
4 13 (4.23%) Oracle Database
5 10 (3.26%) SQL Server 2000
5 10 (3.26%) SQL Server 2005
6 7 (2.28%) SQL Server Reporting Services
7 6 (1.95%) Oracle Database 11g
8 5 (1.63%) MongoDB
8 5 (1.63%) MS Access
8 5 (1.63%) SQL Server 2014
9 4 (1.30%) Data Warehouse
9 4 (1.30%) MySQL
9 4 (1.30%) SQL Server Integration Services
10 3 (0.98%) KDB
10 3 (0.98%) Oracle Reports
11 2 (0.65%) QlikView
11 2 (0.65%) Relational Database
11 2 (0.65%) SQL Server Analysis Services
12 1 (0.33%) Hadoop
Development Applications
1 8 (2.61%) Oracle Forms
2 5 (1.63%) Eclipse
2 5 (1.63%) Jenkins
2 5 (1.63%) Maven
2 5 (1.63%) Subversion
2 5 (1.63%) VersionOne
3 3 (0.98%) JDeveloper
3 3 (0.98%) Toad
4 2 (0.65%) NCrunch
4 2 (0.65%) NeoLoad
4 2 (0.65%) ReSharper
4 2 (0.65%) Selenium
4 2 (0.65%) Visual Studio
5 1 (0.33%) JIRA
General
1 59 (19.22%) Finance
2 16 (5.21%) Telecoms
3 12 (3.91%) Manufacturing
4 10 (3.26%) Retail
5 8 (2.61%) Banking
6 6 (1.95%) Back Office
6 6 (1.95%) Marketing
7 5 (1.63%) Automotive
7 5 (1.63%) Dutch Language
7 5 (1.63%) Electronics
8 3 (0.98%) Advertising
8 3 (0.98%) French Language
8 3 (0.98%) Front Office
8 3 (0.98%) German Language
9 2 (0.65%) Financial Institution
9 2 (0.65%) Legal
9 2 (0.65%) Polish Language
9 2 (0.65%) Spanish Language
10 1 (0.33%) Law
10 1 (0.33%) Russian Language
Libraries, Frameworks & Software Standards
1 11 (3.58%) .NET
2 10 (3.26%) Web Services
3 9 (2.93%) XML
4 6 (1.95%) HTML
4 6 (1.95%) SOAP
5 5 (1.63%) Ajax
5 5 (1.63%) AngularJS
5 5 (1.63%) Backbone.js
5 5 (1.63%) Dojo
5 5 (1.63%) Ember.js
5 5 (1.63%) Hibernate
5 5 (1.63%) JPA
5 5 (1.63%) JSP
5 5 (1.63%) React
5 5 (1.63%) Spring
5 5 (1.63%) Spring MVC
5 5 (1.63%) Spring Web Flow
5 5 (1.63%) WSDL
6 4 (1.30%) FIX Protocol
7 3 (0.98%) Django
Miscellaneous
1 37 (12.05%) Analytical Skills
2 16 (5.21%) Computer Science
3 13 (4.23%) Data Centre
4 11 (3.58%) Replication
5 6 (1.95%) Management Information System
5 6 (1.95%) Mathematics
6 5 (1.63%) iSeries
6 5 (1.63%) PKI
7 4 (1.30%) Blackberry
7 4 (1.30%) EPoS
7 4 (1.30%) Fintech
8 3 (0.98%) Driving Licence
8 3 (0.98%) iPhone
9 2 (0.65%) Clustering
9 2 (0.65%) Mainframe
9 2 (0.65%) NHS
9 2 (0.65%) Smartphone
9 2 (0.65%) Social Network
9 2 (0.65%) Statistics
10 1 (0.33%) Device Driver
Operating Systems
1 130 (42.35%) Windows
2 66 (21.50%) Windows Server
3 33 (10.75%) Linux
4 25 (8.14%) Windows 7
4 25 (8.14%) Windows XP
5 23 (7.49%) Windows Server 2012
6 21 (6.84%) Windows Server 2003
7 20 (6.51%) Unix
7 20 (6.51%) Windows Server 2008
8 16 (5.21%) Windows 8
9 12 (3.91%) Mac OS X
9 12 (3.91%) Windows Vista
10 7 (2.28%) Android
10 7 (2.28%) Apple iOS
11 2 (0.65%) Solaris
11 2 (0.65%) Windows 10
12 1 (0.33%) AIX
12 1 (0.33%) MVS
Processes & Methodologies
1 60 (19.54%) ITIL
2 29 (9.45%) Service Management
3 24 (7.82%) CRM
4 19 (6.19%) Service Delivery
5 18 (5.86%) Change Management
6 17 (5.54%) ITSM
7 15 (4.89%) Incident Management
7 15 (4.89%) Problem Management
8 14 (4.56%) Change Control
9 10 (3.26%) Disaster Recovery
9 10 (3.26%) Project Management
9 10 (3.26%) Ticket Management
9 10 (3.26%) Validation
10 9 (2.93%) Business Intelligence
10 9 (2.93%) Open Source
11 8 (2.61%) High Availability
11 8 (2.61%) Virtual Environments
12 7 (2.28%) B2B
12 7 (2.28%) Business Analysis
12 7 (2.28%) Capacity Planning
Programming Languages
1 78 (25.41%) SQL
2 28 (9.12%) Java
3 9 (2.93%) C
3 9 (2.93%) JavaScript
3 9 (2.93%) PowerShell
4 8 (2.61%) PHP
4 8 (2.61%) VB
5 7 (2.28%) C#
5 7 (2.28%) Python
5 7 (2.28%) T-SQL
6 5 (1.63%) Delphi
6 5 (1.63%) Pascal
6 5 (1.63%) VBA
7 4 (1.30%) R
8 3 (0.98%) Bash Shell
8 3 (0.98%) Perl
8 3 (0.98%) PL/SQL
9 2 (0.65%) Scala
9 2 (0.65%) VB6
10 1 (0.33%) VBScript
Qualifications
1 55 (17.92%) Degree
2 27 (8.79%) CCNA
2 27 (8.79%) Cisco Certification
2 27 (8.79%) Microsoft Certification
3 26 (8.47%) MCSE
4 18 (5.86%) MCP
5 14 (4.56%) Security Cleared
6 9 (2.93%) MCSA
7 8 (2.61%) VMware Certified Professional (VCP)
8 6 (1.95%) MCITP
9 5 (1.63%) ITIL Foundation Certificate
9 5 (1.63%) SC Cleared
10 3 (0.98%) ACMT
11 2 (0.65%) ITIL Certification
11 2 (0.65%) PMI Certification
11 2 (0.65%) PMP
12 1 (0.33%) CISM
12 1 (0.33%) CISSP
12 1 (0.33%) SANS
Quality Assurance & Compliance
1 23 (7.49%) SLA
2 7 (2.28%) QA
3 2 (0.65%) ISO/IEC 27001
4 1 (0.33%) Basel II
4 1 (0.33%) Basel III
4 1 (0.33%) ISO 9001
System Software
1 76 (24.76%) Active Directory
2 20 (6.51%) IMail Server
3 19 (6.19%) VMware Infrastructure
4 17 (5.54%) Hyper-V
5 10 (3.26%) VMware ESXi
6 8 (2.61%) XenApp
7 7 (2.28%) vSphere
8 4 (1.30%) Virtual Machines
8 4 (1.30%) XenDesktop
9 1 (0.33%) UAG
Systems Management
1 10 (3.26%) Nagios
2 7 (2.28%) Norton AntiVirus
3 6 (1.95%) Backup Exec
4 4 (1.30%) OpenView
4 4 (1.30%) SCCM
5 3 (0.98%) Control-M
5 3 (0.98%) McAfee ePO
5 3 (0.98%) Perfmon
5 3 (0.98%) Systems Management Server (SMS)
5 3 (0.98%) WSUS
6 2 (0.65%) AirWatch
6 2 (0.65%) Ansible
7 1 (0.33%) Microsoft Clustering
7 1 (0.33%) NetBackup
7 1 (0.33%) SCOM
Vendors
1 123 (40.07%) Microsoft
2 47 (15.31%) VMware
3 37 (12.05%) Oracle
4 21 (6.84%) Cisco
5 16 (5.21%) Citrix
6 13 (4.23%) Sophos
6 13 (4.23%) Veeam
7 12 (3.91%) Apple
7 12 (3.91%) Juniper
8 11 (3.58%) NetSuite
8 11 (3.58%) Remedy
9 10 (3.26%) IBM
10 9 (2.93%) Avaya
11 8 (2.61%) CheckPoint
11 8 (2.61%) HP
11 8 (2.61%) Symantec
12 6 (1.95%) Blue Coat
12 6 (1.95%) Forcepoint
12 6 (1.95%) Kaspersky
12 6 (1.95%) Mitel
Chorley, Lancashire
Eclipse I.T. Recruitment
Posted: 19 hours ago
Hitchin
Questor Resourcing
Salary: upon experience circa £25 - 35k + car (fully expensed) laptop, mobile and good benefits package
Posted: 2 days ago
Rugby
Bluetown Online LTD
Posted: 10 days ago
Barnsley
Recruitment Genius Ltd
Salary: £17000 - £19000 per annum
Posted: 23 days ago
Birmingham
Energize Recruitment Solutions Ltd
Salary: £24000 - £27000 per annum + Bonus
Posted: 13 days ago
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 16 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £18,000 per annum plus additional benefits
Posted: Yesterday
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: Yesterday
London
Miller Maxwell Ltd
Salary: From £50,000 to £70,000 per annum
Posted: 6 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £32,000 per annum
Posted: 6 days ago
City, London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 6 days ago
Warwick, Warwickshire
Accenture
Salary: Up to £24,500 per annum
Posted: 10 days ago
Liverpool, Merseyside
Connected IT
Salary: £25000 - £40000 per annum + Benefits
Posted: 20 days ago