The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 640 632 661
Rank change year-on-year
-8 +29
Permanent jobs requiring a Technical Support Analyst 246 283 197
As % of all permanent IT jobs located in England 0.24% 0.26% 0.19%
As % of the Job Titles category 0.26% 0.27% 0.20%
Number of salaries quoted 228 258 159
Average salary £30,000 £30,000 £35,000
Average salary % change year-on-year
- -14.28%
90% offered a salary of more than £22,500 £21,700 £24,000
10% offered a salary of more than £50,000 £44,500 £51,800
UK excluding London average salary £25,000 £28,500 £29,000
% change year-on-year
-12.28% -1.72%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96432 103854 97223
As % of all permanent IT jobs located in England 94.46% 94.47% 94.53%
Number of salaries quoted 80542 85900 81828
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 7 July 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +47 96 £38,000 +4.10% 7
South East +32 70 £24,500 -18.33%
East of England +2 29 £27,250 -0.90% 3
Yorkshire -13 27 £25,000 -5.66% 2
West Midlands -26 10 £24,000 -17.24% 2
North West +5 7 £26,125 -12.91% 2
South West -12 7 £30,000 +11.11% 2
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 7 July 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 258 (56.70%) Windows
2 210 (46.15%) Microsoft
3 188 (41.32%) SQL
4 173 (38.02%) Active Directory
5 140 (30.77%) ITIL
6 129 (28.35%) SQL Server
7 127 (27.91%) MS Office
8 120 (26.37%) MS Excel
9 100 (21.98%) VMware
10 92 (20.22%) Citrix
10 92 (20.22%) MS Exchange
11 84 (18.46%) Finance
11 84 (18.46%) Windows Server 2008
12 83 (18.24%) Degree
13 78 (17.14%) Oracle
14 72 (15.82%) .NET
15 71 (15.60%) Cisco
16 67 (14.73%) Windows 7
17 66 (14.51%) Linux
18 62 (13.63%) VMware Infrastructure
19 56 (12.31%) Windows Server 2003
20 54 (11.87%) Microsoft Certification
21 51 (11.21%) Analytical Skills
22 49 (10.77%) UNIX
23 46 (10.11%) Mathematics
24 44 (9.67%) SharePoint
25 43 (9.45%) SLA
26 42 (9.23%) TCP/IP
26 42 (9.23%) XML
27 37 (8.13%) Windows Server 2012

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 7 July 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 92 (20.22%) MS Exchange
2 44 (9.67%) SharePoint
3 33 (7.25%) Exchange Server 2010
4 28 (6.15%) Exchange Server 2007
5 20 (4.40%) Exchange Server 2013
5 20 (4.40%) IIS
6 13 (2.86%) Apache
7 10 (2.20%) WebSphere
8 9 (1.98%) WorkSite
8 9 (1.98%) Tomcat
8 9 (1.98%) Blackberry Enterprise Server
9 8 (1.76%) WebLogic
9 8 (1.76%) Exchange Server 2003
9 8 (1.76%) Lync
10 7 (1.54%) SharePoint 2010
11 6 (1.32%) Joomla!
11 6 (1.32%) JBoss
12 5 (1.10%) Tuxedo
13 3 (0.66%) ColdFusion
13 3 (0.66%) GlassFish
Applications
1 127 (27.91%) MS Office
2 120 (26.37%) MS Excel
3 3 (0.66%) InfoPath
4 2 (0.44%) MS PowerPoint
5 1 (0.22%) Photoshop
5 1 (0.22%) MS Visio
5 1 (0.22%) PrintSoft PReS
Business Applications
1 16 (3.52%) Dynamics CRM
2 10 (2.20%) Oracle Procure-to-Pay
2 10 (2.20%) Northgate Housing
3 4 (0.88%) ACBS
3 4 (0.88%) Dynamics AX
4 2 (0.44%) Exstream
4 2 (0.44%) Towers Watson Igloo
5 1 (0.22%) Oracle EBS
5 1 (0.22%) Sage 1000
5 1 (0.22%) Oracle EBS R12
Cloud Services
1 31 (6.81%) Office 365
2 13 (2.86%) Mimecast
3 7 (1.54%) Google Analytics
3 7 (1.54%) SaaS
4 5 (1.10%) Microsoft Azure
5 2 (0.44%) IaaS
5 2 (0.44%) Yammer
6 1 (0.22%) Cloud Computing
Communications & Networking
1 42 (9.23%) TCP/IP
2 31 (6.81%) SAN
3 24 (5.27%) WAN
3 24 (5.27%) LAN
4 18 (3.96%) Internet
5 17 (3.74%) VoIP
6 15 (3.30%) Intranet
6 15 (3.30%) Firewall
7 13 (2.86%) DHCP
7 13 (2.86%) DNS
8 11 (2.42%) Wireless
9 10 (2.20%) VPN
10 9 (1.98%) Ethernet
10 9 (1.98%) Cisco IOS
10 9 (1.98%) Network Security
10 9 (1.98%) NetScaler
10 9 (1.98%) NAS
11 5 (1.10%) SSH
11 5 (1.10%) LDAP
12 4 (0.88%) IP Telephony
Database & Business Intelligence
1 129 (28.35%) SQL Server
2 30 (6.59%) SQL Server 2008
3 18 (3.96%) SQL Server 2012
3 18 (3.96%) MySQL
4 16 (3.52%) MS Access
5 15 (3.30%) SQL Server 2005
6 14 (3.08%) PostgreSQL
7 13 (2.86%) Oracle Database
8 12 (2.64%) Data Mining
9 8 (1.76%) SQL Server Integration Services
10 6 (1.32%) Crystal Reports
11 5 (1.10%) Hadoop
11 5 (1.10%) Big Data
12 4 (0.88%) Oracle Database 11g
12 4 (0.88%) SQL Server Reporting Services
12 4 (0.88%) Relational Database
13 2 (0.44%) MariaDB
13 2 (0.44%) DB2
13 2 (0.44%) RDBMS
13 2 (0.44%) Oracle Database 10g
Development Applications
1 8 (1.76%) Oracle Forms
2 7 (1.54%) Visual Studio
3 6 (1.32%) Subversion
3 6 (1.32%) Maven
3 6 (1.32%) Jenkins
4 4 (0.88%) SQL Server Management Studio (SSMS)
5 1 (0.22%) Team Foundation Server
5 1 (0.22%) VSS/SourceSafe
5 1 (0.22%) Toad
General
1 84 (18.46%) Finance
2 28 (6.15%) Legal
3 26 (5.71%) Law
4 20 (4.40%) Back Office
5 14 (3.08%) Banking
6 10 (2.20%) Front Office
7 8 (1.76%) Financial Institution
7 8 (1.76%) Investment Banking
8 7 (1.54%) Retail
9 6 (1.32%) Marketing
10 5 (1.10%) Publishing
11 4 (0.88%) Manufacturing
11 4 (0.88%) Telecoms
11 4 (0.88%) German Language
11 4 (0.88%) Italian Language
12 3 (0.66%) Dutch Language
13 1 (0.22%) French Language
13 1 (0.22%) Advertising
13 1 (0.22%) Games
13 1 (0.22%) Aerospace
Libraries, Frameworks & Software Standards
1 72 (15.82%) .NET
2 42 (9.23%) XML
3 28 (6.15%) HTML
4 22 (4.84%) ASP.NET
5 14 (3.08%) CSS
6 9 (1.98%) J2EE
6 9 (1.98%) Web Services
6 9 (1.98%) Application Packaging
7 7 (1.54%) ActiveX
8 6 (1.32%) JSP
8 6 (1.32%) FIX Protocol
8 6 (1.32%) Ajax
9 5 (1.10%) REST
9 5 (1.10%) SOAP
10 4 (0.88%) .NET Framework
10 4 (0.88%) Entity Framework
11 3 (0.66%) Struts
11 3 (0.66%) Spring
12 2 (0.44%) Middleware
12 2 (0.44%) CSS3
Miscellaneous
1 51 (11.21%) Analytical Skills
2 46 (10.11%) Mathematics
3 35 (7.69%) Computer Science
4 31 (6.81%) Blackberry
5 25 (5.49%) Physics
5 25 (5.49%) Chemistry
6 15 (3.30%) Management Information System
7 12 (2.64%) Data Structures
8 8 (1.76%) Enterprise Software
8 8 (1.76%) Foreign Exchange (FX)
9 6 (1.32%) Client/Server
10 5 (1.10%) Fixed Income
10 5 (1.10%) Digital Media
11 4 (0.88%) Data Centre
11 4 (0.88%) Derivative
11 4 (0.88%) Equities
12 3 (0.66%) Statistics
12 3 (0.66%) GIS
12 3 (0.66%) Video Conferencing
12 3 (0.66%) Biology
Operating Systems
1 258 (56.70%) Windows
2 84 (18.46%) Windows Server 2008
3 67 (14.73%) Windows 7
4 66 (14.51%) Linux
5 56 (12.31%) Windows Server 2003
6 49 (10.77%) UNIX
7 37 (8.13%) Windows Server 2012
8 32 (7.03%) Windows XP
9 22 (4.84%) Windows 8
10 13 (2.86%) Windows Vista
11 9 (1.98%) Red Hat Enterprise Linux
12 7 (1.54%) Windows 2000 Server
13 5 (1.10%) Android
13 5 (1.10%) Mac OS X
13 5 (1.10%) Windows 2000
14 4 (0.88%) AIX
15 2 (0.44%) Windows Mobile
15 2 (0.44%) CentOS
15 2 (0.44%) Apple iOS
16 1 (0.22%) Mac OS
Processes & Methodologies
1 140 (30.77%) ITIL
2 33 (7.25%) Service Management
3 27 (5.93%) Service Delivery
3 27 (5.93%) CRM
3 27 (5.93%) Project Management
3 27 (5.93%) Time Management
4 24 (5.27%) Incident Management
5 21 (4.62%) Release Management
6 20 (4.40%) Root Cause Analysis
6 20 (4.40%) Mentoring
7 19 (4.18%) Configuration Management
7 19 (4.18%) Document Management
8 14 (3.08%) Software Testing
8 14 (3.08%) Procure-to-pay
9 13 (2.86%) Change Control
9 13 (2.86%) User Acceptance Testing
9 13 (2.86%) Validation
10 12 (2.64%) BCP
11 11 (2.42%) Problem Management
11 11 (2.42%) Software Engineering
Programming Languages
1 188 (41.32%) SQL
2 34 (7.47%) VB
3 33 (7.25%) VB.NET
4 24 (5.27%) C#
5 23 (5.05%) Java
6 17 (3.74%) VBA
7 16 (3.52%) C
8 15 (3.30%) T-SQL
9 14 (3.08%) PL/SQL
10 12 (2.64%) JavaScript
10 12 (2.64%) PowerShell
11 10 (2.20%) PHP
12 9 (1.98%) C++
13 6 (1.32%) Delphi
13 6 (1.32%) Pascal
14 5 (1.10%) Python
15 4 (0.88%) VB6
15 4 (0.88%) VBScript
16 3 (0.66%) Perl
16 3 (0.66%) Shell Script
Qualifications
1 83 (18.24%) Degree
2 54 (11.87%) Microsoft Certification
3 33 (7.25%) CCNA
3 33 (7.25%) Cisco Certification
4 18 (3.96%) MCSE
5 17 (3.74%) MCP
6 16 (3.52%) MCSA
6 16 (3.52%) ITIL Certification
6 16 (3.52%) MOS
7 14 (3.08%) MCDST
8 11 (2.42%) MCITP
9 8 (1.76%) CCNP
10 5 (1.10%) HND
10 5 (1.10%) ITIL Foundation Certificate
11 4 (0.88%) HNC
11 4 (0.88%) VMware Certified Professional (VCP)
12 3 (0.66%) Six Sigma Green Belt
13 2 (0.44%) SC Cleared
13 2 (0.44%) DV Cleared
13 2 (0.44%) Security Cleared
Quality Assurance & Compliance
1 43 (9.45%) SLA
2 7 (1.54%) ISO/IEC 27001
2 7 (1.54%) COBIT
3 3 (0.66%) QA
4 1 (0.22%) Sarbanes-Oxley
System Software
1 173 (38.02%) Active Directory
2 62 (13.63%) VMware Infrastructure
3 27 (5.93%) Hyper-V
4 20 (4.40%) XenApp
4 20 (4.40%) vSphere
5 15 (3.30%) XenServer
6 13 (2.86%) VMware ESXi
7 9 (1.98%) XenDesktop
8 7 (1.54%) ISA Server
8 7 (1.54%) Forefront TMG
9 6 (1.32%) vCloud
10 5 (1.10%) Terminal Services
11 3 (0.66%) Microsoft App-V
12 2 (0.44%) Citrix Presentation Server
12 2 (0.44%) VMware ESX
13 1 (0.22%) KVM
13 1 (0.22%) Samba
Systems Management
1 22 (4.84%) SCCM
2 9 (1.98%) SCOM
3 8 (1.76%) AirWatch
4 7 (1.54%) McAfee ePO
4 7 (1.54%) WSUS
5 5 (1.10%) OpenView
6 2 (0.44%) OpenView Configuration Management
6 2 (0.44%) ServiceCenter
7 1 (0.22%) NetBackup
Vendors
1 210 (46.15%) Microsoft
2 100 (21.98%) VMware
3 92 (20.22%) Citrix
4 78 (17.14%) Oracle
5 71 (15.60%) Cisco
6 20 (4.40%) HP
7 17 (3.74%) NetApp
8 14 (3.08%) Avaya
8 14 (3.08%) Bloomberg
9 12 (2.64%) Red Hat
10 11 (2.42%) IBM
11 10 (2.20%) Apple
11 10 (2.20%) Northgate
11 10 (2.20%) Capita
11 10 (2.20%) Reuters
12 9 (1.98%) McAfee
12 9 (1.98%) Business Objects
13 8 (1.76%) Sage
13 8 (1.76%) Google
14 7 (1.54%) Veeam
City of London
Interquest - IQ Tech
Salary: £28000 - £35000 per annum
Posted: 10 hours ago
Northampton, Northamptonshire
Searchability
Salary: £25000 per annum
Posted: 23 hours ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £45,000 to £55,000 per annum + Bonus & Benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum + Bonus & Benefits
Posted: Yesterday
Halesworth, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £35k - 40k per year + fantastic training opportunities
Posted: Yesterday
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 3 days ago
Manchester, Lancashire
ReThink Recruitment
Salary: £25000.00 - £27500.00 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Searchability
Salary: £25000 - £32000 per annum
Posted: 5 days ago
Birmingham, Warwickshire
Purple Sky Associates
Salary: benefits
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 5 days ago
Suffolk
Proactive Appointments
Salary: Unspecified Up to £28,000
Posted: 6 days ago
Gloucestershire
People Source Consulting
Salary: £16000 - £20000 per annum + benefits
Posted: 6 days ago
Manchester
Newton Blue
Salary: £20000 - £23000 per annum
Posted: 8 days ago
City of London
Energon Global
Salary: £27000.00 - £32000.00 per annum + excellent benefits
Posted: 19 days ago
East London
mkodo
Salary: From £25,000 to £28,000 per annum
Posted: 20 days ago