The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 624 630 655
Rank change year-on-year
+6 +25
Permanent jobs requiring a Technical Support Analyst 260 274 201
As % of all permanent IT jobs located in England 0.25% 0.25% 0.20%
As % of the Job Titles category 0.27% 0.27% 0.21%
Number of salaries quoted 233 241 163
Average salary £30,000 £30,500 £35,000
Average salary % change year-on-year
-1.63% -12.85%
90% offered a salary of more than £22,200 £22,500 £24,000
10% offered a salary of more than £45,000 £45,000 £50,000
UK excluding London average salary £25,000 £30,000 £29,500
% change year-on-year
-16.66% +1.69%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96460 103322 95939
As % of all permanent IT jobs located in England 94.34% 94.48% 94.28%
Number of salaries quoted 80662 85110 80222
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,375
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Salary Trend in England

Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the England region over the 3 months to 31 July 2015.

Technical Support Analyst Salary Histogram in England

Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +20 85 £38,000 +1.33% 4
South East +17 78 £24,500 -10.90% 6
Yorkshire -15 33 £23,500 -14.54% 2
East of England +24 32 £28,000 +1.81% 3
West Midlands -17 11 £25,000 -15.25%
South West -5 10 £30,000 -7.69%
North West -9 10 £20,000 -38.46% 3
East Midlands -9 1 - - 2
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 265 (57.36%) Windows
2 202 (43.72%) Microsoft
3 196 (42.42%) SQL
4 173 (37.45%) Active Directory
5 137 (29.65%) SQL Server
6 133 (28.79%) ITIL
7 128 (27.71%) MS Office
8 113 (24.46%) MS Excel
9 112 (24.24%) VMware
10 94 (20.35%) Citrix
11 89 (19.26%) Degree
12 88 (19.05%) Windows Server 2008
12 88 (19.05%) MS Exchange
13 85 (18.40%) .NET
14 81 (17.53%) Finance
15 73 (15.80%) Oracle
16 67 (14.50%) VMware Infrastructure
17 66 (14.29%) Linux
17 66 (14.29%) Cisco
18 61 (13.20%) Windows 7
19 58 (12.55%) Windows Server 2003
20 54 (11.69%) Mathematics
21 53 (11.47%) Microsoft Certification
22 49 (10.61%) Analytical Skills
23 47 (10.17%) UNIX
24 46 (9.96%) TCP/IP
24 46 (9.96%) SLA
25 44 (9.52%) XML
26 42 (9.09%) VB
27 39 (8.44%) VB.NET

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 88 (19.05%) MS Exchange
2 37 (8.01%) SharePoint
3 30 (6.49%) Exchange Server 2010
4 26 (5.63%) Exchange Server 2007
5 25 (5.41%) IIS
6 17 (3.68%) Exchange Server 2013
7 14 (3.03%) Apache
8 13 (2.81%) WebSphere
9 12 (2.60%) Tomcat
10 9 (1.95%) WorkSite
11 8 (1.73%) WebLogic
12 7 (1.52%) Exchange Server 2003
12 7 (1.52%) GlassFish
13 5 (1.08%) Joomla!
13 5 (1.08%) Lync
13 5 (1.08%) JBoss
13 5 (1.08%) Tuxedo
13 5 (1.08%) Blackberry Enterprise Server
14 4 (0.87%) SharePoint 2010
15 3 (0.65%) ColdFusion
Applications
1 128 (27.71%) MS Office
2 113 (24.46%) MS Excel
3 4 (0.87%) InfoPath
4 1 (0.22%) Photoshop
4 1 (0.22%) MS Visio
4 1 (0.22%) PrintSoft PReS
4 1 (0.22%) MS PowerPoint
Business Applications
1 16 (3.46%) Dynamics CRM
2 10 (2.16%) Oracle Procure-to-Pay
2 10 (2.16%) Northgate Housing
3 4 (0.87%) ACBS
3 4 (0.87%) Dynamics AX
4 2 (0.43%) Exstream
5 1 (0.22%) Sage 1000
Cloud Services
1 29 (6.28%) Office 365
2 13 (2.81%) Mimecast
3 9 (1.95%) SaaS
4 7 (1.52%) Google Analytics
5 3 (0.65%) Microsoft Azure
6 2 (0.43%) IaaS
6 2 (0.43%) Yammer
7 1 (0.22%) Cloud Computing
Communications & Networking
1 46 (9.96%) TCP/IP
2 30 (6.49%) SAN
3 25 (5.41%) WAN
3 25 (5.41%) LAN
4 21 (4.55%) VoIP
4 21 (4.55%) Internet
5 18 (3.90%) Firewall
6 15 (3.25%) Intranet
7 14 (3.03%) DHCP
7 14 (3.03%) DNS
8 13 (2.81%) NetScaler
9 11 (2.38%) VPN
10 9 (1.95%) Ethernet
10 9 (1.95%) Wireless
10 9 (1.95%) Network Security
10 9 (1.95%) NAS
11 6 (1.30%) Cisco IOS
11 6 (1.30%) LDAP
12 5 (1.08%) SSH
13 4 (0.87%) IP Telephony
Database & Business Intelligence
1 137 (29.65%) SQL Server
2 29 (6.28%) SQL Server 2008
3 18 (3.90%) SQL Server 2012
4 16 (3.46%) MySQL
5 14 (3.03%) SQL Server 2005
5 14 (3.03%) Oracle Database
6 13 (2.81%) MS Access
7 12 (2.60%) PostgreSQL
8 8 (1.73%) SQL Server Integration Services
8 8 (1.73%) Data Mining
9 6 (1.30%) BusinessObjects
9 6 (1.30%) Big Data
10 4 (0.87%) Relational Database
10 4 (0.87%) DB2
10 4 (0.87%) Crystal Reports
10 4 (0.87%) Oracle Database 11g
10 4 (0.87%) SQL Server Reporting Services
10 4 (0.87%) Hadoop
11 2 (0.43%) RDBMS
11 2 (0.43%) Oracle Database 10g
Development Applications
1 11 (2.38%) Visual Studio
2 6 (1.30%) Oracle Forms
3 5 (1.08%) Jenkins
3 5 (1.08%) SQL Server Management Studio (SSMS)
3 5 (1.08%) Subversion
3 5 (1.08%) Maven
4 1 (0.22%) JIRA
4 1 (0.22%) Selenium
4 1 (0.22%) FishEye
4 1 (0.22%) PowerBuilder
General
1 81 (17.53%) Finance
2 24 (5.19%) Law
2 24 (5.19%) Legal
3 18 (3.90%) Back Office
4 13 (2.81%) Banking
5 10 (2.16%) Retail
6 9 (1.95%) Front Office
7 7 (1.52%) Marketing
7 7 (1.52%) Dutch Language
8 6 (1.30%) Investment Banking
8 6 (1.30%) Manufacturing
9 5 (1.08%) Publishing
9 5 (1.08%) Financial Institution
10 4 (0.87%) Telecoms
11 3 (0.65%) Italian Language
12 2 (0.43%) Aerospace
13 1 (0.22%) German Language
13 1 (0.22%) Hindi Language
13 1 (0.22%) Games
13 1 (0.22%) Avionics
Libraries, Frameworks & Software Standards
1 85 (18.40%) .NET
2 44 (9.52%) XML
3 30 (6.49%) HTML
4 24 (5.19%) ASP.NET
5 16 (3.46%) CSS
6 12 (2.60%) Web Services
7 10 (2.16%) Application Packaging
8 8 (1.73%) J2EE
9 7 (1.52%) ActiveX
9 7 (1.52%) FIX Protocol
10 6 (1.30%) SOAP
11 5 (1.08%) JSP
11 5 (1.08%) Ajax
11 5 (1.08%) .NET Framework
11 5 (1.08%) Entity Framework
11 5 (1.08%) REST
12 3 (0.65%) Struts
12 3 (0.65%) Spring
12 3 (0.65%) Middleware
13 2 (0.43%) EDI
Miscellaneous
1 54 (11.69%) Mathematics
2 49 (10.61%) Analytical Skills
3 37 (8.01%) Computer Science
4 31 (6.71%) Physics
4 31 (6.71%) Chemistry
5 22 (4.76%) Blackberry
6 17 (3.68%) Management Information System
7 11 (2.38%) Client/Server
8 9 (1.95%) Foreign Exchange (FX)
8 9 (1.95%) Enterprise Software
9 8 (1.73%) Data Structures
10 7 (1.52%) Fixed Income
11 6 (1.30%) Equities
11 6 (1.30%) Derivative
12 5 (1.08%) Digital Media
13 4 (0.87%) Data Centre
14 3 (0.65%) Statistics
14 3 (0.65%) Life Science
14 3 (0.65%) Biology
14 3 (0.65%) EPoS
Operating Systems
1 265 (57.36%) Windows
2 88 (19.05%) Windows Server 2008
3 66 (14.29%) Linux
4 61 (13.20%) Windows 7
5 58 (12.55%) Windows Server 2003
6 47 (10.17%) UNIX
7 38 (8.23%) Windows Server 2012
8 26 (5.63%) Windows XP
9 19 (4.11%) Windows 8
10 10 (2.16%) Windows 2000 Server
11 9 (1.95%) Red Hat Enterprise Linux
11 9 (1.95%) Windows Vista
12 5 (1.08%) Android
12 5 (1.08%) Windows 2000
13 4 (0.87%) Mac OS X
14 2 (0.43%) Windows Mobile
14 2 (0.43%) Apple iOS
15 1 (0.22%) Mac OS
15 1 (0.22%) CentOS
15 1 (0.22%) SUSE
Processes & Methodologies
1 133 (28.79%) ITIL
2 30 (6.49%) Service Management
3 28 (6.06%) Project Management
4 27 (5.84%) CRM
4 27 (5.84%) Time Management
5 24 (5.19%) Service Delivery
6 23 (4.98%) Incident Management
7 18 (3.90%) Software Testing
8 17 (3.68%) Document Management
8 17 (3.68%) Configuration Management
8 17 (3.68%) Release Management
9 16 (3.46%) Root Cause Analysis
10 15 (3.25%) Software Engineering
10 15 (3.25%) Validation
10 15 (3.25%) Mentoring
11 14 (3.03%) Procure-to-pay
11 14 (3.03%) User Acceptance Testing
12 12 (2.60%) BCP
13 11 (2.38%) ERP
13 11 (2.38%) Software Deployment
Programming Languages
1 196 (42.42%) SQL
2 42 (9.09%) VB
3 39 (8.44%) VB.NET
4 28 (6.06%) C#
5 26 (5.63%) Java
6 18 (3.90%) C
7 17 (3.68%) VBA
8 15 (3.25%) T-SQL
9 14 (3.03%) JavaScript
10 11 (2.38%) C++
10 11 (2.38%) PowerShell
11 10 (2.16%) PHP
11 10 (2.16%) PL/SQL
12 5 (1.08%) Delphi
12 5 (1.08%) Pascal
13 4 (0.87%) Shell Script
13 4 (0.87%) VB6
13 4 (0.87%) Python
13 4 (0.87%) VBScript
14 3 (0.65%) Perl
Qualifications
1 89 (19.26%) Degree
2 53 (11.47%) Microsoft Certification
3 38 (8.23%) CCNA
3 38 (8.23%) Cisco Certification
4 17 (3.68%) MCSE
4 17 (3.68%) MCSA
5 15 (3.25%) MCP
5 15 (3.25%) ITIL Certification
6 14 (3.03%) MOS
7 11 (2.38%) MCDST
8 10 (2.16%) MCITP
9 9 (1.95%) CCNP
10 5 (1.08%) HND
11 4 (0.87%) ITIL Foundation Certificate
11 4 (0.87%) VMware Certified Professional (VCP)
12 3 (0.65%) HNC
12 3 (0.65%) Six Sigma Green Belt
13 2 (0.43%) MCTS
13 2 (0.43%) SC Cleared
13 2 (0.43%) DV Cleared
Quality Assurance & Compliance
1 46 (9.96%) SLA
2 7 (1.52%) ISO/IEC 27001
2 7 (1.52%) COBIT
3 5 (1.08%) QA
4 1 (0.22%) Sarbanes-Oxley
4 1 (0.22%) ISO 9001
System Software
1 173 (37.45%) Active Directory
2 67 (14.50%) VMware Infrastructure
3 30 (6.49%) Hyper-V
4 26 (5.63%) XenApp
5 19 (4.11%) XenServer
5 19 (4.11%) vSphere
6 13 (2.81%) VMware ESXi
7 9 (1.95%) Forefront TMG
7 9 (1.95%) XenDesktop
7 9 (1.95%) ISA Server
8 6 (1.30%) vCloud
9 5 (1.08%) Terminal Services
10 3 (0.65%) VMware ESX
11 1 (0.22%) Microsoft App-V
11 1 (0.22%) Citrix Presentation Server
11 1 (0.22%) KVM
11 1 (0.22%) Samba
Systems Management
1 20 (4.33%) SCCM
2 10 (2.16%) McAfee ePO
3 9 (1.95%) WSUS
4 8 (1.73%) AirWatch
4 8 (1.73%) SCOM
5 5 (1.08%) OpenView
6 2 (0.43%) OpenView Configuration Management
7 1 (0.22%) ServiceCenter
Vendors
1 202 (43.72%) Microsoft
2 112 (24.24%) VMware
3 94 (20.35%) Citrix
4 73 (15.80%) Oracle
5 66 (14.29%) Cisco
6 19 (4.11%) HP
7 16 (3.46%) Avaya
8 15 (3.25%) NetApp
9 12 (2.60%) Bloomberg
9 12 (2.60%) McAfee
9 12 (2.60%) Red Hat
10 10 (2.16%) Northgate
10 10 (2.16%) Capita
11 9 (1.95%) Google
11 9 (1.95%) Veeam
12 8 (1.73%) Apple
12 8 (1.73%) IBM
13 7 (1.52%) Dell
13 7 (1.52%) Reuters
14 6 (1.30%) EMC
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: 6 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 7 hours ago
Manchester, Lancashire
AspireCom
Salary: £18-22k + 10% Bonus
Posted: Yesterday
Bedfordshire
Imperative People
Salary: £40000.00 - £45000.00 per annum + Healthcare, Pension
Posted: Yesterday
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: Yesterday
Salford
Recruitment Genius
Salary: £20000 - £22000 per annum
Posted: Yesterday
Reading, Berkshire
Latcom Ltd
Salary: From £30,000 to £35,000 per annum + Gd benefits
Posted: 2 days ago
Leicester, Leicestershire
Blues Point Ltd
Salary: Up to £25,000 per annum + pension, healthcare, bonus, shift allowance,
Posted: 2 days ago
London
The Bridge Ltd
Salary: Up to £43,000 per annum Up to £43K Pro Rata
Posted: 2 days ago
Nottingham, Nottinghamshire
Bluetownonline
Salary: £23721 - £25446 per annum
Posted: 3 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 4 days ago
Reading, Berkshire
83Zero
Salary: From £39,000 to £45,000 per annum + Excellent Benefits (Please see bel
Posted: 4 days ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £18000 - £23000 per annum + benefits
Posted: 5 days ago
Oxfordshire
Spectrum IT
Posted: 7 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 14 days ago
North East
HP
Posted: 16 days ago
Hungerford, Berkshire
CDK Global
Salary: Competitive
Posted: 18 days ago
London
Recruitment Genius
Salary: £21500 - £23500 per annum
Posted: 23 days ago
City of London
Interquest - IQ Tech
Salary: £28000 - £35000 per annum
Posted: 24 days ago
Halesworth
Hays IT - Uk Posting account
Salary: £24000.00 - £28000.00 per annum
Posted: 25 days ago