The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 264 227 261
Rank change year-on-year
-37 +34
Permanent jobs requiring a 3rd Line Support Analyst 12 12 16
As % of all permanent IT jobs located in the East of England 0.15% 0.17% 0.18%
As % of the Job Titles category 0.16% 0.18% 0.18%
Number of salaries quoted 12 6 16
Average salary £32,500 £37,500 £35,000
Average salary % change year-on-year
-13.33% +7.14%
UK excluding London average salary £34,000 £36,500 £34,500
% change year-on-year
-6.84% +5.79%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7427 6823 8795
As % of all permanent IT jobs located in the East of England 94.65% 96.29% 96.26%
Number of salaries quoted 6093 5621 7587
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the East of England

3rd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the East of England region.

3rd Line Support Analyst Salary Trend in the East of England

3rd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the East of England region over the 3 months to 26 November 2014.

3rd Line Support Analyst Salary Histogram in the East of England

3rd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the East of England region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -6 6 £45,000 +63.63%
Bedfordshire -1 5 £32,500 -13.33%
Hertfordshire -7 4 £32,500 -23.52%
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 26 November 2014, IT jobs across the East of England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 14 (87.50%) Windows
2 10 (62.50%) TCP/IP
2 10 (62.50%) Citrix
3 9 (56.25%) Microsoft
3 9 (56.25%) VMware
4 8 (50.00%) Firewall
4 8 (50.00%) Microsoft Certification
4 8 (50.00%) VPN
4 8 (50.00%) SQL Server
5 7 (43.75%) MCSE
5 7 (43.75%) Cisco
5 7 (43.75%) Blackberry
5 7 (43.75%) Blackberry Enterprise Server
5 7 (43.75%) Windows Server 2003
5 7 (43.75%) Symantec
5 7 (43.75%) Windows 7
6 6 (37.50%) Windows 8
6 6 (37.50%) Windows Server 2012
6 6 (37.50%) VMware Infrastructure
6 6 (37.50%) Cisco Certification
6 6 (37.50%) CCNA
6 6 (37.50%) Active Directory
6 6 (37.50%) HP
6 6 (37.50%) Dell
7 5 (31.25%) CCNP
7 5 (31.25%) Juniper
7 5 (31.25%) Windows XP
7 5 (31.25%) MS Exchange
7 5 (31.25%) Broadband
7 5 (31.25%) MS Office

3rd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 26 November 2014, IT jobs across the East of England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (43.75%) Blackberry Enterprise Server
2 5 (31.25%) Exchange Server 2003
2 5 (31.25%) Exchange Server 2010
2 5 (31.25%) Exchange Server 2013
2 5 (31.25%) MS Exchange
3 2 (12.50%) Lotus Domino
4 1 (6.25%) SharePoint
Applications
1 5 (31.25%) MS Office
Business Applications
1 2 (12.50%) assyst
Communications & Networking
1 10 (62.50%) TCP/IP
2 8 (50.00%) VPN
2 8 (50.00%) Firewall
3 5 (31.25%) Broadband
3 5 (31.25%) VLAN
3 5 (31.25%) Junos
3 5 (31.25%) Fibre Channel
4 3 (18.75%) SAN
4 3 (18.75%) LAN
4 3 (18.75%) WAN
5 2 (12.50%) DHCP
5 2 (12.50%) Wi-Fi
5 2 (12.50%) DNS
Database & Business Intelligence
1 8 (50.00%) SQL Server
2 1 (6.25%) DB2
General
1 4 (25.00%) Advertising
2 2 (12.50%) Law
3 1 (6.25%) Finance
Libraries, Frameworks & Software Standards
1 1 (6.25%) Application Packaging
Miscellaneous
1 7 (43.75%) Blackberry
2 5 (31.25%) Clustering
3 2 (12.50%) SecurID
Operating Systems
1 14 (87.50%) Windows
2 7 (43.75%) Windows Server 2003
2 7 (43.75%) Windows 7
3 6 (37.50%) Windows 8
3 6 (37.50%) Windows Server 2012
4 5 (31.25%) Windows XP
5 4 (25.00%) Windows Server 2008
6 2 (12.50%) VMS
6 2 (12.50%) Android
6 2 (12.50%) Windows Phone 8
6 2 (12.50%) Windows Phone
7 1 (6.25%) UNIX
Processes & Methodologies
1 5 (31.25%) Disaster Recovery
1 5 (31.25%) Migration
1 5 (31.25%) Mobile Device Management
2 4 (25.00%) Project Management
3 1 (6.25%) Stakeholder Management
3 1 (6.25%) Business Analysis
3 1 (6.25%) Time Management
3 1 (6.25%) Customer Engagement
3 1 (6.25%) Root Cause Analysis
Programming Languages
1 5 (31.25%) PowerShell
2 1 (6.25%) SQL
Qualifications
1 8 (50.00%) Microsoft Certification
2 7 (43.75%) MCSE
3 6 (37.50%) CCNA
3 6 (37.50%) Cisco Certification
4 5 (31.25%) CCNP
4 5 (31.25%) VMware Certified Professional (VCP)
4 5 (31.25%) MCP
System Software
1 6 (37.50%) VMware Infrastructure
1 6 (37.50%) Active Directory
2 5 (31.25%) VMware ESXi
2 5 (31.25%) Hyper-V
3 2 (12.50%) XenApp
3 2 (12.50%) vSphere
3 2 (12.50%) Citrix Presentation Server
Systems Management
1 2 (12.50%) Backup Exec
1 2 (12.50%) McAfee ePO
2 1 (6.25%) ZENworks
Vendors
1 10 (62.50%) Citrix
2 9 (56.25%) Microsoft
2 9 (56.25%) VMware
3 7 (43.75%) Cisco
3 7 (43.75%) Symantec
4 6 (37.50%) HP
4 6 (37.50%) Dell
5 5 (31.25%) Juniper
5 5 (31.25%) NETGEAR
6 2 (12.50%) Lotus
6 2 (12.50%) McAfee
6 2 (12.50%) Clearswift
7 1 (6.25%) Avaya