The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 776 756 735
Rank change year-on-year
-20 -21
Permanent jobs requiring a 3rd Line Support Analyst 117 106 143
As % of all permanent IT jobs located in England 0.11% 0.10% 0.13%
As % of the Job Titles category 0.12% 0.11% 0.14%
Number of salaries quoted 100 88 128
Average salary £37,000 £35,000 £35,000
Average salary % change year-on-year
+5.71% -
90% offered a salary of more than £28,250 £28,500 £28,500
10% offered a salary of more than £46,250 £45,000 £41,500
UK excluding London average salary £34,000 £36,500 £35,000
% change year-on-year
-6.84% +4.28%
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
101031 96829 103291
As % of all permanent IT jobs located in England 94.57% 94.73% 95.31%
Number of salaries quoted 84577 80351 89414
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Salary Trend in England

3rd Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 27 November 2014.

3rd Line Support Analyst Salary Histogram in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 52 £41,500 +18.57% 3
South East -17 27 £34,000 -8.10%
East of England -23 12 £32,500 -13.33%
West Midlands -2 9 £37,500 +15.38% 3
South West -9 8 £30,500 -4.68% 1
Yorkshire -35 6 £29,750 +4.38%
East Midlands +13 3 £40,000 +19.40%
North West -19 1 £29,000 -3.33% 1
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 November 2014, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 169 (74.78%) Windows
2 149 (65.93%) Microsoft
3 109 (48.23%) Active Directory
4 105 (46.46%) VMware
5 98 (43.36%) Windows Server 2008
6 93 (41.15%) MS Exchange
7 75 (33.19%) Citrix
7 75 (33.19%) MS Excel
8 61 (26.99%) Microsoft Certification
9 60 (26.55%) ITIL
9 60 (26.55%) Exchange Server 2010
10 54 (23.89%) Cisco
11 50 (22.12%) MS Office
12 48 (21.24%) Firewall
13 46 (20.35%) TCP/IP
14 45 (19.91%) Windows XP
15 44 (19.47%) Cisco Certification
16 43 (19.03%) Finance
17 42 (18.58%) MCSE
17 42 (18.58%) Windows Server 2003
18 41 (18.14%) VMware Infrastructure
18 41 (18.14%) Exchange Server 2007
19 39 (17.26%) Windows Server 2012
20 38 (16.81%) Blackberry
20 38 (16.81%) SQL
21 35 (15.49%) vSphere
22 34 (15.04%) SQL Server
23 30 (13.27%) CCNA
23 30 (13.27%) XenApp
23 30 (13.27%) Windows 7

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 November 2014, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (41.15%) MS Exchange
2 60 (26.55%) Exchange Server 2010
3 41 (18.14%) Exchange Server 2007
4 29 (12.83%) Exchange Server 2013
5 22 (9.73%) SharePoint
6 19 (8.41%) Exchange Server 2003
7 16 (7.08%) Blackberry Enterprise Server
7 16 (7.08%) IIS
8 12 (5.31%) Lync
9 9 (3.98%) WebSphere
10 8 (3.54%) SharePoint 2010
11 6 (2.65%) SharePoint 2013
12 3 (1.33%) WorkSite
12 3 (1.33%) Exchange Server 2000
13 2 (0.88%) Lotus Domino
13 2 (0.88%) SAS
14 1 (0.44%) Tomcat
14 1 (0.44%) Office Communications Server
Applications
1 75 (33.19%) MS Excel
2 50 (22.12%) MS Office
3 23 (10.18%) MS PowerPoint
4 2 (0.88%) MS Visio
Business Applications
1 2 (0.88%) assyst
2 1 (0.44%) Dynamics CRM
Cloud Services
1 8 (3.54%) Office 365
2 2 (0.88%) PaaS
3 1 (0.44%) Microsoft Azure
3 1 (0.44%) SaaS
Communications & Networking
1 48 (21.24%) Firewall
2 46 (20.35%) TCP/IP
3 29 (12.83%) SAN
4 28 (12.39%) DNS
5 27 (11.95%) VPN
6 24 (10.62%) DHCP
7 23 (10.18%) WAN
8 18 (7.96%) LAN
9 11 (4.87%) MPLS
9 11 (4.87%) NAS
10 10 (4.42%) VLAN
11 8 (3.54%) Cisco IOS
11 8 (3.54%) IPsec
11 8 (3.54%) Cisco ASA
12 7 (3.10%) VoIP
12 7 (3.10%) Broadband
13 6 (2.65%) Fibre Channel
14 5 (2.21%) HSRP
14 5 (2.21%) Junos
14 5 (2.21%) Network Security
Database & Business Intelligence
1 34 (15.04%) SQL Server
2 9 (3.98%) SQL Server 2005
3 6 (2.65%) SQL Server 2012
4 4 (1.77%) SQL Server 2008
5 2 (0.88%) SQL Server 2000
6 1 (0.44%) MySQL
6 1 (0.44%) DB2
Development Applications
1 2 (0.88%) Visual Studio
General
1 43 (19.03%) Finance
2 25 (11.06%) Banking
3 23 (10.18%) Investment Banking
4 16 (7.08%) Retail
5 12 (5.31%) Law
6 7 (3.10%) Legal
7 4 (1.77%) Advertising
8 3 (1.33%) Telecoms
9 2 (0.88%) Back Office
9 2 (0.88%) Billing
9 2 (0.88%) Online Betting
10 1 (0.44%) Retail Banking
10 1 (0.44%) Financial Institution
10 1 (0.44%) Front Office
Libraries, Frameworks & Software Standards
1 4 (1.77%) Application Packaging
2 3 (1.33%) .NET
2 3 (1.33%) ASP.NET
3 1 (0.44%) COM
3 1 (0.44%) J2EE
3 1 (0.44%) FIX Protocol
3 1 (0.44%) Software Packaging
Miscellaneous
1 38 (16.81%) Blackberry
2 25 (11.06%) PDA
3 17 (7.52%) Analytical Skills
4 12 (5.31%) Clustering
5 5 (2.21%) Replication
5 5 (2.21%) Client/Server
6 4 (1.77%) Data Structures
7 3 (1.33%) iSeries
7 3 (1.33%) PKI
8 2 (0.88%) SecurID
8 2 (0.88%) FMCG
9 1 (0.44%) Mathematics
9 1 (0.44%) Computer Science
9 1 (0.44%) EqualLogic
9 1 (0.44%) Foreign Exchange (FX)
9 1 (0.44%) Management Information System
9 1 (0.44%) Grid Computing
9 1 (0.44%) Equities
Operating Systems
1 169 (74.78%) Windows
2 98 (43.36%) Windows Server 2008
3 45 (19.91%) Windows XP
4 42 (18.58%) Windows Server 2003
5 39 (17.26%) Windows Server 2012
6 30 (13.27%) Windows 7
7 15 (6.64%) Linux
8 12 (5.31%) Windows 8
9 8 (3.54%) UNIX
10 5 (2.21%) Windows 2000 Server
11 4 (1.77%) CentOS
11 4 (1.77%) Red Hat Enterprise Linux
11 4 (1.77%) Android
12 3 (1.33%) Mac OS X
13 2 (0.88%) VMS
13 2 (0.88%) Windows 2000
13 2 (0.88%) AIX
13 2 (0.88%) Apple iOS
13 2 (0.88%) Windows Vista
13 2 (0.88%) Windows Phone 8
Processes & Methodologies
1 60 (26.55%) ITIL
2 21 (9.29%) Mentoring
3 16 (7.08%) Project Management
4 14 (6.19%) Root Cause Analysis
5 13 (5.75%) Service Management
6 12 (5.31%) Migration
7 10 (4.42%) Stakeholder Management
7 10 (4.42%) Problem Management
8 9 (3.98%) E-Commerce
8 9 (3.98%) Load Balancing
9 8 (3.54%) Disaster Recovery
9 8 (3.54%) Time Management
10 6 (2.65%) Document Management
11 5 (2.21%) CRM
11 5 (2.21%) Mobile Device Management
12 4 (1.77%) Infrastructure Management
12 4 (1.77%) Incident Management
12 4 (1.77%) ITIL V3
13 3 (1.33%) Continuous Improvement
13 3 (1.33%) Customer Engagement
Programming Languages
1 38 (16.81%) SQL
2 12 (5.31%) Java
3 5 (2.21%) PowerShell
4 4 (1.77%) C#
5 2 (0.88%) C++
5 2 (0.88%) R
5 2 (0.88%) Shell Script
6 1 (0.44%) MATLAB
6 1 (0.44%) C
6 1 (0.44%) T-SQL
6 1 (0.44%) VBA
6 1 (0.44%) JavaScript
6 1 (0.44%) Perl
6 1 (0.44%) PHP
Qualifications
1 61 (26.99%) Microsoft Certification
2 44 (19.47%) Cisco Certification
3 42 (18.58%) MCSE
4 30 (13.27%) CCNA
5 25 (11.06%) MCSA
6 23 (10.18%) Degree
7 15 (6.64%) MCITP
8 9 (3.98%) VMware Certified Professional (VCP)
8 9 (3.98%) Citrix Certification
9 8 (3.54%) CCNP
10 6 (2.65%) MCP
10 6 (2.65%) VCAP
11 4 (1.77%) ITIL Foundation Certificate
11 4 (1.77%) CCIE
11 4 (1.77%) ITIL Certification
11 4 (1.77%) CCSE
12 2 (0.88%) Security Cleared
13 1 (0.44%) NCIE
13 1 (0.44%) SC Cleared
13 1 (0.44%) MCDST
Quality Assurance & Compliance
1 18 (7.96%) SLA
2 5 (2.21%) ISO/IEC 27001
3 1 (0.44%) Solvency II
System Software
1 109 (48.23%) Active Directory
2 41 (18.14%) VMware Infrastructure
3 35 (15.49%) vSphere
4 30 (13.27%) XenApp
5 25 (11.06%) Hyper-V
6 14 (6.19%) VMware ESXi
7 7 (3.10%) vCloud
7 7 (3.10%) Microsoft App-V
7 7 (3.10%) Citrix Presentation Server
8 5 (2.21%) Terminal Services
9 4 (1.77%) XenDesktop
10 3 (1.33%) Forefront TMG
10 3 (1.33%) Terminal Server
10 3 (1.33%) VMware Server
11 2 (0.88%) VMware ESX
12 1 (0.44%) XenServer
12 1 (0.44%) ISA Server
Systems Management
1 14 (6.19%) SCCM
2 11 (4.87%) SCOM
3 5 (2.21%) NetBackup
4 4 (1.77%) Backup Exec
5 3 (1.33%) XenMobile
6 2 (0.88%) WSUS
6 2 (0.88%) Nagios
6 2 (0.88%) SCVMM
6 2 (0.88%) McAfee ePO
7 1 (0.44%) SCSM
7 1 (0.44%) ZENworks
Vendors
1 149 (65.93%) Microsoft
2 105 (46.46%) VMware
3 75 (33.19%) Citrix
4 54 (23.89%) Cisco
5 20 (8.85%) HP
6 16 (7.08%) Dell
7 12 (5.31%) Symantec
8 11 (4.87%) Reuters
8 11 (4.87%) Bloomberg
9 8 (3.54%) Open Text
9 8 (3.54%) AppSense
9 8 (3.54%) NetApp
9 8 (3.54%) Pegasus
9 8 (3.54%) Sage
10 7 (3.10%) CheckPoint
10 7 (3.10%) Juniper
11 6 (2.65%) Remedy
11 6 (2.65%) Veeam
12 5 (2.21%) NETGEAR
12 5 (2.21%) McAfee
South West London
Capita Resourcing - IT Resourcing
Salary: £26000 - £36000 per annum + Benefits
Posted: 2 days ago
Bournemouth
Spectrum IT
Salary: £30000 - £38000 per annum + Benefits
Posted: 2 days ago
Stratford-upon-Avon
Hays IT - Uk Posting account
Salary: £28.00 - £30.00 per annum
Posted: 3 days ago
City of London
NFP Group Ltd
Salary: £35000 - £45000 per annum
Posted: 13 days ago