The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 750 766 776
Rank change year-on-year
+16 +10
Permanent jobs requiring a 3rd Line Support Analyst 113 91 96
As % of all permanent IT jobs located in England 0.11% 0.093% 0.095%
As % of the Job Titles category 0.12% 0.098% 0.10%
Number of salaries quoted 104 81 91
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £30,000 £27,500 £27,400
10% offered a salary of more than £45,000 £47,500 £37,500
UK excluding London average salary £34,000 £32,500 £32,500
% change year-on-year
+4.61% -
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94647 92576 95847
As % of all permanent IT jobs located in England 94.87% 94.45% 94.96%
Number of salaries quoted 78762 75162 81879
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Salary Trend in England

3rd Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 27 February 2015.

3rd Line Support Analyst Salary Histogram in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 28 £37,000 +5.71% 3
South East -10 27 £40,000 -13.04% 3
West Midlands -4 15 £35,000 +16.66%
East of England +5 14 £42,500 +30.76% 1
South West -5 14 £34,000 +28.30% 2
North West -4 9 £29,250 -2.50%
East Midlands - 4 £30,000 - 2
Yorkshire +1 2 £28,750 -0.86%
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 181 (79.04%) Windows
2 153 (66.81%) Microsoft
3 113 (49.34%) VMware
4 112 (48.91%) Active Directory
5 85 (37.12%) Windows Server 2008
6 82 (35.81%) Citrix
7 79 (34.50%) MS Exchange
7 79 (34.50%) Microsoft Certification
8 78 (34.06%) MS Excel
9 66 (28.82%) Cisco
10 64 (27.95%) SQL
11 54 (23.58%) MCSE
11 54 (23.58%) ITIL
11 54 (23.58%) Exchange Server 2010
12 52 (22.71%) SQL Server
13 46 (20.09%) Cisco Certification
13 46 (20.09%) Windows Server 2012
14 45 (19.65%) Firewall
14 45 (19.65%) MS Office
14 45 (19.65%) VMware Infrastructure
15 43 (18.78%) MCSA
16 41 (17.90%) Finance
17 40 (17.47%) XenApp
17 40 (17.47%) TCP/IP
18 39 (17.03%) vSphere
19 38 (16.59%) SAN
19 38 (16.59%) Windows Server 2003
20 36 (15.72%) Hyper-V
21 33 (14.41%) DNS
21 33 (14.41%) CCNA

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 79 (34.50%) MS Exchange
2 54 (23.58%) Exchange Server 2010
3 28 (12.23%) Exchange Server 2013
4 25 (10.92%) IIS
5 23 (10.04%) Exchange Server 2003
6 22 (9.61%) SharePoint
7 15 (6.55%) Exchange Server 2007
7 15 (6.55%) Lync
8 12 (5.24%) Blackberry Enterprise Server
9 6 (2.62%) SharePoint 2013
10 2 (0.87%) SharePoint 2010
10 2 (0.87%) Tomcat
11 1 (0.44%) IBM Notes
11 1 (0.44%) Exchange Server 2000
11 1 (0.44%) WorkSite
11 1 (0.44%) Office Communications Server
Applications
1 78 (34.06%) MS Excel
2 45 (19.65%) MS Office
3 13 (5.68%) MS PowerPoint
Business Applications
1 2 (0.87%) assyst
2 1 (0.44%) Dynamics CRM
2 1 (0.44%) Magento
2 1 (0.44%) Fredhopper
Cloud Services
1 12 (5.24%) Office 365
2 3 (1.31%) SaaS
3 2 (0.87%) IaaS
4 1 (0.44%) Amazon AWS
Communications & Networking
1 45 (19.65%) Firewall
2 40 (17.47%) TCP/IP
3 38 (16.59%) SAN
4 33 (14.41%) DNS
5 28 (12.23%) VPN
6 25 (10.92%) WAN
7 23 (10.04%) DHCP
8 22 (9.61%) LAN
9 11 (4.80%) NAS
10 10 (4.37%) Fibre Channel
11 9 (3.93%) VLAN
12 8 (3.49%) VoIP
12 8 (3.49%) Internet
12 8 (3.49%) MPLS
13 7 (3.06%) IPsec
14 6 (2.62%) Wi-Fi
14 6 (2.62%) NetScaler
15 5 (2.18%) Cisco ASA
16 4 (1.75%) Junos
16 4 (1.75%) Cisco PIX
Database & Business Intelligence
1 52 (22.71%) SQL Server
2 9 (3.93%) SQL Server 2005
3 7 (3.06%) SQL Server 2012
4 5 (2.18%) SQL Server 2008
5 2 (0.87%) MySQL
6 1 (0.44%) SQL Server 2000
Development Applications
1 5 (2.18%) Visual Studio
General
1 41 (17.90%) Finance
2 20 (8.73%) Retail
3 13 (5.68%) Law
4 12 (5.24%) Banking
5 7 (3.06%) Telecoms
6 6 (2.62%) Legal
7 5 (2.18%) Investment Banking
8 4 (1.75%) Advertising
9 1 (0.44%) Financial Institution
Libraries, Frameworks & Software Standards
1 12 (5.24%) .NET
2 9 (3.93%) ASP.NET
3 4 (1.75%) Application Packaging
4 1 (0.44%) FIX Protocol
4 1 (0.44%) Software Packaging
4 1 (0.44%) J2EE
4 1 (0.44%) COM
4 1 (0.44%) Web Services
4 1 (0.44%) XML
Miscellaneous
1 25 (10.92%) Blackberry
2 22 (9.61%) Analytical Skills
3 14 (6.11%) PDA
4 13 (5.68%) Clustering
5 11 (4.80%) Replication
6 10 (4.37%) Client/Server
7 6 (2.62%) iSeries
8 4 (1.75%) Data Structures
9 3 (1.31%) Hedge funds
9 3 (1.31%) PKI
9 3 (1.31%) iPhone
10 2 (0.87%) EqualLogic
10 2 (0.87%) Computer Science
10 2 (0.87%) Tandem
10 2 (0.87%) SecurID
11 1 (0.44%) Equities
11 1 (0.44%) Foreign Exchange (FX)
11 1 (0.44%) Thin Client
11 1 (0.44%) Grid Computing
11 1 (0.44%) Fat Client
Operating Systems
1 181 (79.04%) Windows
2 85 (37.12%) Windows Server 2008
3 46 (20.09%) Windows Server 2012
4 38 (16.59%) Windows Server 2003
5 32 (13.97%) Windows XP
6 25 (10.92%) Windows 7
7 19 (8.30%) Windows 8
8 17 (7.42%) Linux
9 6 (2.62%) UNIX
10 4 (1.75%) AIX
11 3 (1.31%) CentOS
11 3 (1.31%) Red Hat Enterprise Linux
12 2 (0.87%) Windows 2000 Server
12 2 (0.87%) Windows 2000
12 2 (0.87%) Mac OS X
12 2 (0.87%) Windows Mobile
13 1 (0.44%) Windows Vista
13 1 (0.44%) Solaris
Processes & Methodologies
1 54 (23.58%) ITIL
2 19 (8.30%) Disaster Recovery
3 16 (6.99%) Mentoring
4 12 (5.24%) Project Management
4 12 (5.24%) Root Cause Analysis
5 11 (4.80%) Time Management
6 10 (4.37%) Migration
6 10 (4.37%) Service Delivery
7 8 (3.49%) Asset Management
7 8 (3.49%) Service Management
8 7 (3.06%) Problem Management
9 6 (2.62%) Load Balancing
9 6 (2.62%) Infrastructure Management
10 5 (2.18%) Incident Management
10 5 (2.18%) CRM
10 5 (2.18%) Change Management
11 4 (1.75%) Document Management
11 4 (1.75%) ITIL V3
11 4 (1.75%) Mobile Device Management
11 4 (1.75%) Line Management
Programming Languages
1 64 (27.95%) SQL
2 12 (5.24%) C#
3 11 (4.80%) PowerShell
4 4 (1.75%) C
5 3 (1.31%) Java
6 2 (0.87%) RPG
6 2 (0.87%) Shell Script
7 1 (0.44%) MATLAB
7 1 (0.44%) JavaScript
7 1 (0.44%) Perl
7 1 (0.44%) C++
7 1 (0.44%) T-SQL
7 1 (0.44%) VB.NET
7 1 (0.44%) VBA
Qualifications
1 79 (34.50%) Microsoft Certification
2 54 (23.58%) MCSE
3 46 (20.09%) Cisco Certification
4 43 (18.78%) MCSA
5 33 (14.41%) CCNA
6 24 (10.48%) Degree
7 23 (10.04%) MCITP
8 13 (5.68%) Citrix Certification
9 11 (4.80%) MCP
9 11 (4.80%) CCNP
10 5 (2.18%) VMware Certified Professional (VCP)
10 5 (2.18%) VCP4
10 5 (2.18%) VCAP
11 4 (1.75%) CCIE
11 4 (1.75%) ITIL Certification
11 4 (1.75%) CCSE
11 4 (1.75%) ITIL Foundation Certificate
12 2 (0.87%) CCAA
13 1 (0.44%) NCDA
13 1 (0.44%) MCDST
Quality Assurance & Compliance
1 15 (6.55%) SLA
2 5 (2.18%) ISO/IEC 27001
3 1 (0.44%) Solvency II
System Software
1 112 (48.91%) Active Directory
2 45 (19.65%) VMware Infrastructure
3 40 (17.47%) XenApp
4 39 (17.03%) vSphere
5 36 (15.72%) Hyper-V
6 13 (5.68%) XenDesktop
7 12 (5.24%) Terminal Services
8 11 (4.80%) VMware ESXi
9 6 (2.62%) vCloud
10 5 (2.18%) VMware ESX
10 5 (2.18%) Citrix Presentation Server
11 4 (1.75%) Microsoft App-V
11 4 (1.75%) Terminal Server
12 3 (1.31%) VMware Server
12 3 (1.31%) XenServer
13 2 (0.87%) Forefront TMG
14 1 (0.44%) ISA Server
Systems Management
1 23 (10.04%) SCCM
2 8 (3.49%) SCOM
3 5 (2.18%) Nagios
4 4 (1.75%) NetBackup
4 4 (1.75%) WSUS
4 4 (1.75%) XenMobile
5 3 (1.31%) Backup Exec
6 2 (0.87%) SCVMM
6 2 (0.87%) SCSM
6 2 (0.87%) MAILsweeper
7 1 (0.44%) Casper Suite
7 1 (0.44%) ZENworks
7 1 (0.44%) Norton AntiVirus
Vendors
1 153 (66.81%) Microsoft
2 113 (49.34%) VMware
3 82 (35.81%) Citrix
4 66 (28.82%) Cisco
5 19 (8.30%) HP
6 15 (6.55%) Dell
7 9 (3.93%) Oracle
7 9 (3.93%) CheckPoint
7 9 (3.93%) Open Text
8 8 (3.49%) Symantec
8 8 (3.49%) Juniper
9 7 (3.06%) IBM
10 6 (2.62%) CommVault
10 6 (2.62%) NetApp
10 6 (2.62%) Remedy
10 6 (2.62%) McAfee
10 6 (2.62%) AppSense
10 6 (2.62%) FalconStor
11 5 (2.18%) Veeam
11 5 (2.18%) WatchGuard
Nottingham, Nottinghamshire
Sanderson
Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
Posted: Yesterday
West London
Fitzrovia I.T. Limited
Salary: Up to £30,000 per annum
Posted: Yesterday
Woking
Lawrence Harvey
Salary: £35000.00 - £38000.00 per annum + Pension
Posted: 2 days ago
Winchester, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 3 days ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £40,000 to £50,000 per annum plus excellent benefits & overtime
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £40000 per annum + excellent package and Bonus
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + On Call + Bonus + Benefits
Posted: 4 days ago
London
NFP Group Ltd
Salary: £45000 - £55000 per annum
Posted: 14 days ago
Frome
Recruitment Genius
Salary: £17000 - £23000 per annum
Posted: 23 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive Basic + 25 days AL, Pension, Healthcare & up to 20% bonus
Posted: 25 days ago