The first table below looks at the demand for the 3rd Line Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 724 706 696
Rank change year-on-year
-18 -10
Permanent jobs requiring a 3rd Line Support Analyst 148 139 179
As % of all permanent IT jobs located in England 0.14% 0.14% 0.16%
As % of the Job Titles category 0.14% 0.15% 0.17%
Number of salaries quoted 135 125 150
Average salary £37,000 £37,000 £35,000
Average salary % change year-on-year
- +5.71%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £45,000 £45,000 £45,000
UK excluding London average salary £35,000 £35,000 £35,000
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103151 95852 105809
As % of all permanent IT jobs located in England 94.36% 94.20% 95.26%
Number of salaries quoted 84977 80074 91329
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support Analyst
UK

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Salary Trend in England

3rd Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 30 July 2014.

3rd Line Support Analyst Salary Histogram in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -62 62 £37,500 - 4
South East -2 47 £37,500 - 3
Yorkshire -15 13 £30,250 +10.00%
East of England -1 11 £37,500 +0.67%
North West +7 7 £30,000 +9.09%
West Midlands -1 6 £32,500 -8.45%
South West -18 2 £29,000 -14.70% 3
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 30 July 2014, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 218 (80.15%) Windows
2 164 (60.29%) Microsoft
3 144 (52.94%) Active Directory
4 122 (44.85%) Windows Server 2008
5 114 (41.91%) VMware
6 109 (40.07%) MS Exchange
7 87 (31.99%) MS Excel
8 81 (29.78%) MS Office
9 80 (29.41%) Exchange Server 2010
10 74 (27.21%) Firewall
11 72 (26.47%) Blackberry
12 71 (26.10%) Windows XP
13 65 (23.90%) Exchange Server 2007
14 62 (22.79%) Citrix
14 62 (22.79%) Windows Server 2003
15 61 (22.43%) Microsoft Certification
16 58 (21.32%) ITIL
17 54 (19.85%) VMware Infrastructure
18 51 (18.75%) DHCP
19 50 (18.38%) SAN
20 49 (18.01%) DNS
21 48 (17.65%) Cisco
21 48 (17.65%) MS PowerPoint
22 47 (17.28%) PDA
22 47 (17.28%) LAN
23 46 (16.91%) Banking
24 45 (16.54%) MCSE
25 44 (16.18%) WAN
26 42 (15.44%) vSphere
27 38 (13.97%) Windows 7

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 30 July 2014, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 109 (40.07%) MS Exchange
2 80 (29.41%) Exchange Server 2010
3 65 (23.90%) Exchange Server 2007
4 23 (8.46%) Blackberry Enterprise Server
5 18 (6.62%) IIS
5 18 (6.62%) Exchange Server 2003
6 16 (5.88%) Lotus Domino
7 13 (4.78%) SharePoint
7 13 (4.78%) Exchange Server 2013
8 9 (3.31%) WebSphere
9 7 (2.57%) SharePoint 2010
10 5 (1.84%) NetWeaver
11 4 (1.47%) Exchange Server 2000
12 3 (1.10%) WorkSite
12 3 (1.10%) IBM Notes
12 3 (1.10%) Site Server
12 3 (1.10%) Lync
13 1 (0.37%) SharePoint 2013
Applications
1 87 (31.99%) MS Excel
2 81 (29.78%) MS Office
3 48 (17.65%) MS PowerPoint
4 3 (1.10%) MS Visio
Business Applications
1 3 (1.10%) Remedy ITSM
2 2 (0.74%) Movex
3 1 (0.37%) Summit
Cloud Services
1 5 (1.84%) Office 365
2 4 (1.47%) PaaS
3 3 (1.10%) SaaS
4 2 (0.74%) Amazon AWS
4 2 (0.74%) IaaS
5 1 (0.37%) Microsoft Azure
Communications & Networking
1 74 (27.21%) Firewall
2 51 (18.75%) DHCP
3 50 (18.38%) SAN
4 49 (18.01%) DNS
5 47 (17.28%) LAN
6 44 (16.18%) WAN
7 36 (13.24%) VPN
8 35 (12.87%) TCP/IP
9 22 (8.09%) Wi-Fi
10 16 (5.88%) VoIP
11 11 (4.04%) MPLS
12 9 (3.31%) VLAN
13 7 (2.57%) Broadband
14 6 (2.21%) Network Security
14 6 (2.21%) Wireless
15 5 (1.84%) IP Telephony
16 4 (1.47%) NAS
16 4 (1.47%) Internet
16 4 (1.47%) Cisco IOS
17 3 (1.10%) Cisco ASA
Database & Business Intelligence
1 19 (6.99%) SQL Server
2 6 (2.21%) DB2
3 5 (1.84%) MaxDB
4 4 (1.47%) SQL Server 2005
5 2 (0.74%) SQL Server 2012
5 2 (0.74%) Relational Database
5 2 (0.74%) Oracle Database
5 2 (0.74%) RDBMS
5 2 (0.74%) SQL Server 2008
6 1 (0.37%) SQL Server Reporting Services
Development Applications
1 2 (0.74%) Oracle Forms
2 1 (0.37%) MSI
General
1 46 (16.91%) Banking
2 36 (13.24%) Investment Banking
3 16 (5.88%) Finance
4 10 (3.68%) Law
4 10 (3.68%) Retail
5 6 (2.21%) Legal
5 6 (2.21%) Telecoms
6 5 (1.84%) Back Office
7 2 (0.74%) Online Betting
8 1 (0.37%) Games
8 1 (0.37%) Front Office
8 1 (0.37%) Billing
8 1 (0.37%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (1.10%) Software Packaging
2 2 (0.74%) WAP
2 2 (0.74%) Web Services
3 1 (0.37%) HTML
3 1 (0.37%) ASP.NET
3 1 (0.37%) .NET
Miscellaneous
1 72 (26.47%) Blackberry
2 47 (17.28%) PDA
3 14 (5.15%) SecurID
4 4 (1.47%) Client/Server
4 4 (1.47%) Clustering
5 3 (1.10%) PKI
5 3 (1.10%) Smartphone
5 3 (1.10%) Management Information System
6 2 (0.74%) iSeries
6 2 (0.74%) GIS
6 2 (0.74%) FMCG
6 2 (0.74%) iPhone
6 2 (0.74%) AS400
6 2 (0.74%) Replication
7 1 (0.37%) Mathematics
7 1 (0.37%) Computer Science
7 1 (0.37%) Statistics
7 1 (0.37%) Fat Client
7 1 (0.37%) Firmware
7 1 (0.37%) Thin Client
Operating Systems
1 218 (80.15%) Windows
2 122 (44.85%) Windows Server 2008
3 71 (26.10%) Windows XP
4 62 (22.79%) Windows Server 2003
5 38 (13.97%) Windows 7
6 30 (11.03%) Windows Server 2012
7 28 (10.29%) Android
8 22 (8.09%) Linux
9 19 (6.99%) Windows 8
10 14 (5.15%) Windows Phone
10 14 (5.15%) Windows Phone 8
10 14 (5.15%) VMS
11 12 (4.41%) Apple iOS
12 10 (3.68%) Mac OS
13 8 (2.94%) UNIX
14 6 (2.21%) Mac OS X
14 6 (2.21%) Windows Vista
15 5 (1.84%) Windows 2000 Server
16 2 (0.74%) OS/400
16 2 (0.74%) CentOS
Processes & Methodologies
1 58 (21.32%) ITIL
2 16 (5.88%) Root Cause Analysis
3 12 (4.41%) Stakeholder Management
4 10 (3.68%) Project Management
4 10 (3.68%) E-Commerce
4 10 (3.68%) Problem Management
4 10 (3.68%) Migration
5 9 (3.31%) Service Management
6 7 (2.57%) ITIL V3
6 7 (2.57%) Continuous Improvement
7 6 (2.21%) ITSM
8 5 (1.84%) Knowledge Management
8 5 (1.84%) Change Management
8 5 (1.84%) Disaster Recovery
9 4 (1.47%) Change Control
10 3 (1.10%) Business Continuity
10 3 (1.10%) Enterprise Architecture
10 3 (1.10%) Load Balancing
10 3 (1.10%) Release Management
10 3 (1.10%) Service Delivery
Programming Languages
1 31 (11.40%) SQL
2 18 (6.62%) PowerShell
3 15 (5.51%) Java
4 5 (1.84%) ABAP
5 3 (1.10%) VB
5 3 (1.10%) R
6 2 (0.74%) PL/SQL
7 1 (0.37%) T-SQL
7 1 (0.37%) VBScript
7 1 (0.37%) PHP
7 1 (0.37%) C#
7 1 (0.37%) C++
Qualifications
1 61 (22.43%) Microsoft Certification
2 45 (16.54%) MCSE
3 35 (12.87%) Cisco Certification
4 30 (11.03%) CCNA
5 18 (6.62%) MCSA
6 16 (5.88%) MCITP
7 12 (4.41%) CCNP
8 11 (4.04%) Degree
9 10 (3.68%) Security Cleared
10 8 (2.94%) VMware Certified Professional (VCP)
11 7 (2.57%) SC Cleared
12 5 (1.84%) SAP Certification
12 5 (1.84%) CCA
12 5 (1.84%) Citrix Certification
13 4 (1.47%) ITIL Certification
14 1 (0.37%) MCTS
14 1 (0.37%) DV Cleared
14 1 (0.37%) MCP
14 1 (0.37%) A+ Certification
14 1 (0.37%) CCEE
Quality Assurance & Compliance
1 24 (8.82%) SLA
System Software
1 144 (52.94%) Active Directory
2 54 (19.85%) VMware Infrastructure
3 42 (15.44%) vSphere
4 22 (8.09%) Hyper-V
5 21 (7.72%) XenDesktop
6 19 (6.99%) Citrix Presentation Server
7 17 (6.25%) XenApp
8 8 (2.94%) Microsoft App-V
9 6 (2.21%) Terminal Services
10 5 (1.84%) VMware ESX
10 5 (1.84%) vCloud
10 5 (1.84%) XenServer
11 4 (1.47%) VMware ESXi
11 4 (1.47%) VMware Server
12 3 (1.10%) MetaFrame
12 3 (1.10%) ISA Server
13 2 (0.74%) Forefront TMG
13 2 (0.74%) UAG
Systems Management
1 27 (9.93%) SCCM
2 23 (8.46%) Backup Exec
3 15 (5.51%) McAfee ePO
4 7 (2.57%) SCOM
5 5 (1.84%) WSUS
6 2 (0.74%) Norton AntiVirus
6 2 (0.74%) NetBackup
7 1 (0.37%) HP Data Protector
7 1 (0.37%) MAILsweeper
7 1 (0.37%) ARCserve
Vendors
1 164 (60.29%) Microsoft
2 114 (41.91%) VMware
3 62 (22.79%) Citrix
4 48 (17.65%) Cisco
5 26 (9.56%) Symantec
6 19 (6.99%) McAfee
7 17 (6.25%) Lotus
8 16 (5.88%) HP
9 15 (5.51%) Apple
9 15 (5.51%) Clearswift
10 14 (5.15%) EMC
11 8 (2.94%) Reuters
11 8 (2.94%) Bloomberg
12 7 (2.57%) Oracle
12 7 (2.57%) NetApp
13 6 (2.21%) Remedy
14 5 (1.84%) SAP
14 5 (1.84%) Avaya
15 4 (1.47%) Juniper
15 4 (1.47%) BMC
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £30,000 per annum + 29 days holiday + share op's + pen
Posted: 10 hours ago
London
Ashdown IT
Salary: £36000 - £42000 per annum + substantial benefits
Posted: 11 hours ago
Bath, Avon
Redrock Consulting Ltd
Salary: £30000 - £36000 per annum + Excellent training / benefits
Posted: Yesterday
London
Etech Partners
Salary: Up to £35,000 per annum
Posted: Yesterday
Redhill, Surrey
Circle Recruitment
Salary: £35000 - £50000 per annum + Bonus
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + Bonus + Benefits
Posted: 2 days ago
London
Michael Page Technology - The Science Museum Group
Salary: benefits
Posted: 2 days ago
Plymouth, Devon
Remit Resources
Salary: £24000 - £25000 per annum + Full Benefits Package
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 5 days ago