The statistics below represent IT jobs advertised across the England region that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 725 789 771
Rank change year-on-year
+64 -18
Permanent jobs requiring a 3rd Line Support Analyst 131 141 191
As % of all permanent IT jobs located in England 0.16% 0.14% 0.18%
As % of the Job Titles category 0.16% 0.15% 0.18%
Number of salaries quoted 127 129 156
Median salary £37,500 £37,500 £37,000
Median salary % change year-on-year
- +1.35%
90% offered a salary of more than £30,000 £26,500 £29,600
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
80887 97120 104197
As % of all permanent IT jobs located in England 96.48% 96.62% 96.57%
Number of salaries quoted 67718 81772 86920
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

3rd Line Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Salary Trend in England

3rd Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 3 December 2016.

3rd Line Support Analyst Salary Histogram in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +38 39 £38,500 +1.31% 3
South East +74 33 £35,000 +11.11% 2
West Midlands -11 21 £37,500 -17.12% 1
North West -13 18 £30,000 - 1
Yorkshire +22 11 £34,000 +36.00%
East of England +18 6 £37,500 -2.59%
East Midlands +16 3 £32,500 -27.77%
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 3 December 2016, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support Analyst in the job title.

1 186 (70.99%) Windows
2 149 (56.87%) Active Directory
3 124 (47.33%) Microsoft
4 121 (46.18%) Windows Server
5 120 (45.80%) VMware
6 83 (31.68%) Windows Server 2008
7 80 (30.53%) Citrix
8 70 (26.72%) Cisco
9 69 (26.34%) SQL
10 68 (25.95%) MS Exchange
11 60 (22.90%) SQL Server
12 59 (22.52%) VMware Infrastructure
12 59 (22.52%) DNS
13 58 (22.14%) ITIL
14 56 (21.37%) Windows Server 2012
15 52 (19.85%) DHCP
15 52 (19.85%) Finance
16 51 (19.47%) MS Excel
17 48 (18.32%) MS Office
17 48 (18.32%) SAN
18 44 (16.79%) Linux
18 44 (16.79%) WAN
19 42 (16.03%) HP
20 40 (15.27%) LAN
20 40 (15.27%) Firewall
21 39 (14.89%) TCP/IP
21 39 (14.89%) XenApp
22 37 (14.12%) vSphere
22 37 (14.12%) IIS
23 35 (13.36%) PowerShell

3rd Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (25.95%) MS Exchange
2 37 (14.12%) IIS
3 30 (11.45%) Exchange Server 2010
4 29 (11.07%) SharePoint
5 21 (8.02%) Exchange Server 2013
6 10 (3.82%) Exchange Server 2007
7 8 (3.05%) Skype for Business
8 7 (2.67%) WebSphere
9 5 (1.91%) Apache
10 4 (1.53%) SharePoint 2013
11 3 (1.15%) Blackberry Enterprise Server
11 3 (1.15%) ColdFusion
11 3 (1.15%) JRun
11 3 (1.15%) Tomcat
12 2 (0.76%) CMS
12 2 (0.76%) Exchange Server 2003
13 1 (0.38%) IBM Domino
13 1 (0.38%) IBM Notes
13 1 (0.38%) SharePoint Server
Applications
1 51 (19.47%) MS Excel
2 48 (18.32%) MS Office
3 4 (1.53%) MS PowerPoint
4 3 (1.15%) MS Visio
Cloud Services
1 29 (11.07%) Office 365
2 24 (9.16%) Amazon AWS
3 12 (4.58%) Microsoft Azure
4 10 (3.82%) Cloud Computing
5 8 (3.05%) SaaS
6 1 (0.38%) G Suite
6 1 (0.38%) IaaS
6 1 (0.38%) PaaS
Communications & Networking
1 59 (22.52%) DNS
2 52 (19.85%) DHCP
3 48 (18.32%) SAN
4 44 (16.79%) WAN
5 40 (15.27%) Firewall
5 40 (15.27%) LAN
6 39 (14.89%) TCP/IP
7 30 (11.45%) VoIP
8 24 (9.16%) VLAN
9 17 (6.49%) VPN
10 10 (3.82%) NetScaler
11 6 (2.29%) Wi-Fi
12 5 (1.91%) iSCSI
13 4 (1.53%) Fibre Channel
13 4 (1.53%) WLAN
14 3 (1.15%) Ethernet
14 3 (1.15%) HTTP
14 3 (1.15%) Internet
14 3 (1.15%) Network Security
15 2 (0.76%) Cisco ASA
Database & Business Intelligence
1 60 (22.90%) SQL Server
2 22 (8.40%) SQL Server 2008
3 4 (1.53%) Big Data
3 4 (1.53%) Hadoop
3 4 (1.53%) Relational Database
4 3 (1.15%) Oracle Database
4 3 (1.15%) Oracle Reports
4 3 (1.15%) PostgreSQL
5 2 (0.76%) SQL Server 2012
5 2 (0.76%) SQL Server Integration Services
5 2 (0.76%) SQL Server Reporting Services
6 1 (0.38%) DB2
6 1 (0.38%) MS Access
6 1 (0.38%) SQL Server 2005
6 1 (0.38%) SQL Server 2014
Development Applications
1 3 (1.15%) JIRA
1 3 (1.15%) Oracle Forms
2 2 (0.76%) Git (software)
2 2 (0.76%) Subversion
2 2 (0.76%) TortoiseSVN
2 2 (0.76%) Visual Studio
General
1 52 (19.85%) Finance
2 13 (4.96%) Back Office
3 11 (4.20%) Online Betting
4 10 (3.82%) Banking
5 8 (3.05%) Publishing
5 8 (3.05%) Retail
6 5 (1.91%) Advertising
6 5 (1.91%) Front Office
6 5 (1.91%) Telecoms
7 4 (1.53%) Automotive
7 4 (1.53%) French Language
7 4 (1.53%) German Language
7 4 (1.53%) Marketing
8 3 (1.15%) Law
9 2 (0.76%) Financial Institution
9 2 (0.76%) Legal
9 2 (0.76%) Manufacturing
10 1 (0.38%) Investment Banking
10 1 (0.38%) Italian Language
Libraries, Frameworks & Software Standards
1 13 (4.96%) Web Services
2 9 (3.44%) .NET
3 5 (1.91%) WSH
4 4 (1.53%) Flash
5 3 (1.15%) Software Packaging
5 3 (1.15%) XML
6 2 (0.76%) XSLT
7 1 (0.38%) ASP.NET
7 1 (0.38%) ASP.NET MVC
7 1 (0.38%) COM
7 1 (0.38%) CSS
7 1 (0.38%) HTML
7 1 (0.38%) J2EE
7 1 (0.38%) RabbitMQ
7 1 (0.38%) Spring
Miscellaneous
1 18 (6.87%) Clustering
2 15 (5.73%) Driving Licence
3 10 (3.82%) Computer Science
3 10 (3.82%) Data Centre
3 10 (3.82%) Replication
4 9 (3.44%) Analytical Skills
5 8 (3.05%) iSeries
6 7 (2.67%) EMC VNX
7 4 (1.53%) Fat Client
7 4 (1.53%) Fixed Income
7 4 (1.53%) Management Information System
7 4 (1.53%) Thin Client
8 3 (1.15%) Blackberry
9 2 (0.76%) Client/Server
9 2 (0.76%) Data Protection Act
9 2 (0.76%) EPoS
9 2 (0.76%) Foreign Exchange (FX)
9 2 (0.76%) iPad
9 2 (0.76%) iPhone
9 2 (0.76%) Mathematics
Operating Systems
1 186 (70.99%) Windows
2 121 (46.18%) Windows Server
3 83 (31.68%) Windows Server 2008
4 56 (21.37%) Windows Server 2012
5 44 (16.79%) Linux
6 32 (12.21%) Windows 7
7 19 (7.25%) Windows 10
8 15 (5.73%) Windows 8
9 10 (3.82%) Unix
9 10 (3.82%) Windows Server 2003
10 4 (1.53%) Solaris
11 3 (1.15%) Apple iOS
12 2 (0.76%) Mac OS X
13 1 (0.38%) Android
13 1 (0.38%) Mac OS
13 1 (0.38%) Red Hat Enterprise Linux
13 1 (0.38%) Windows XP
Processes & Methodologies
1 58 (22.14%) ITIL
2 18 (6.87%) Server Building
3 13 (4.96%) Root Cause Analysis
4 12 (4.58%) Disaster Recovery
5 11 (4.20%) Service Management
6 10 (3.82%) Presales
7 9 (3.44%) Change Management
8 8 (3.05%) Agile Software Development
8 8 (3.05%) ERP
9 7 (2.67%) B2B
9 7 (2.67%) E-Procurement
9 7 (2.67%) Time Management
10 6 (2.29%) DevOps
10 6 (2.29%) ITSM
10 6 (2.29%) Migration
10 6 (2.29%) Project Management
10 6 (2.29%) Service Delivery
10 6 (2.29%) Strategic Planning
11 5 (1.91%) Continuous Improvement
11 5 (1.91%) Penetration Testing
Programming Languages
1 69 (26.34%) SQL
2 35 (13.36%) PowerShell
3 10 (3.82%) VB
4 8 (3.05%) VBScript
5 6 (2.29%) Java
6 5 (1.91%) Perl
6 5 (1.91%) Python
6 5 (1.91%) VBA
7 3 (1.15%) C#
7 3 (1.15%) RPG
7 3 (1.15%) Shell Script
7 3 (1.15%) T-SQL
8 2 (0.76%) Delphi
8 2 (0.76%) JavaScript
8 2 (0.76%) PHP
8 2 (0.76%) VB6
9 1 (0.38%) C
9 1 (0.38%) Google Apps Script
Qualifications
1 28 (10.69%) Microsoft Certification
2 20 (7.63%) MCSE
3 14 (5.34%) Degree
4 13 (4.96%) Cisco Certification
5 12 (4.58%) CCNA
6 11 (4.20%) MCITP
6 11 (4.20%) MCSA
7 8 (3.05%) MCP
7 8 (3.05%) VMware Certified Professional (VCP)
8 6 (2.29%) Security Cleared
9 3 (1.15%) Citrix Certification
9 3 (1.15%) ITIL Certification
9 3 (1.15%) Oracle Certification
9 3 (1.15%) SC Cleared
10 2 (0.76%) CCA
Quality Assurance & Compliance
1 10 (3.82%) SLA
2 6 (2.29%) ISO/IEC 27001
3 2 (0.76%) PCI DSS
4 1 (0.38%) QA
System Software
1 149 (56.87%) Active Directory
2 59 (22.52%) VMware Infrastructure
3 39 (14.89%) XenApp
4 37 (14.12%) vSphere
5 33 (12.60%) Hyper-V
6 21 (8.02%) XenDesktop
7 15 (5.73%) VMware ESXi
8 6 (2.29%) XenServer
9 5 (1.91%) VMware ESX
10 4 (1.53%) VMware Server
11 3 (1.15%) Microsoft App-V
11 3 (1.15%) VMware Workstation
12 2 (0.76%) Citrix Presentation Server
12 2 (0.76%) ProxySG
12 2 (0.76%) Terminal Services
12 2 (0.76%) Virtual Machines
13 1 (0.38%) Virtual Desktop
13 1 (0.38%) Virtual Servers
Systems Management
1 23 (8.78%) SCCM
2 16 (6.11%) WSUS
3 11 (4.20%) Microsoft Clustering
4 10 (3.82%) Norton AntiVirus
5 9 (3.44%) Backup Exec
5 9 (3.44%) SCOM
6 6 (2.29%) Opscode Chef
6 6 (2.29%) Puppet
7 3 (1.15%) DatAdvantage
7 3 (1.15%) Failover Clustering
7 3 (1.15%) ZENworks
8 2 (0.76%) McAfee ePO
8 2 (0.76%) NetBackup
8 2 (0.76%) Tivoli
9 1 (0.38%) AirWatch
9 1 (0.38%) HP SIM
9 1 (0.38%) Simpana
9 1 (0.38%) ThinApp
9 1 (0.38%) WhatsUp Gold
9 1 (0.38%) Zenoss
Vendors
1 124 (47.33%) Microsoft
2 120 (45.80%) VMware
3 80 (30.53%) Citrix
4 70 (26.72%) Cisco
5 42 (16.03%) HP
6 30 (11.45%) IBM
7 15 (5.73%) EMC
7 15 (5.73%) Oracle
8 14 (5.34%) Dell
9 12 (4.58%) Symantec
10 11 (4.20%) Avaya
10 11 (4.20%) NetApp
11 10 (3.82%) AppSense
12 9 (3.44%) Veeam
13 8 (3.05%) Sophos
14 7 (2.67%) Kaspersky
15 6 (2.29%) CommVault
16 5 (1.91%) Intel Security
17 4 (1.53%) F5
17 4 (1.53%) Mitel
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