The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 786 781 744
Rank change year-on-year
-5 -37
Permanent jobs requiring a 3rd Line Support Analyst 97 123 119
As % of all permanent IT jobs located in England 0.094% 0.11% 0.11%
As % of the Job Titles category 0.100% 0.12% 0.12%
Number of salaries quoted 89 114 99
Average salary £36,500 £35,000 £33,500
Average salary % change year-on-year
+4.28% +4.47%
90% offered a salary of more than £30,000 £27,500 £24,000
10% offered a salary of more than £45,000 £49,550 £39,950
UK excluding London average salary £34,000 £33,000 £29,000
% change year-on-year
+3.03% +13.79%
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97345 105192 99426
As % of all permanent IT jobs located in England 94.69% 94.60% 94.76%
Number of salaries quoted 80380 86313 83740
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Salary Trend in England

3rd Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 1 May 2015.

3rd Line Support Analyst Salary Histogram in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 44 £37,000 - 2
South East -4 20 £35,750 +2.14%
East of England +11 17 £35,000 +7.69% 3
East Midlands +16 9 £35,000 +27.27%
South West +3 6 £41,750 +28.46%
Yorkshire +7 1 £30,000 -16.08%
North West -1 1 £33,000 +22.22%
West Midlands -15 1 £32,500 -2.98% 1
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 May 2015, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 169 (77.52%) Windows
2 138 (63.30%) Microsoft
3 107 (49.08%) Active Directory
4 99 (45.41%) VMware
5 80 (36.70%) MS Excel
6 77 (35.32%) Microsoft Certification
7 72 (33.03%) MS Exchange
8 65 (29.82%) Windows Server 2008
9 64 (29.36%) Citrix
10 53 (24.31%) Cisco
11 52 (23.85%) SQL
12 50 (22.94%) SQL Server
13 49 (22.48%) MS Office
13 49 (22.48%) Exchange Server 2010
14 48 (22.02%) MCSE
15 47 (21.56%) Windows Server 2012
16 44 (20.18%) ITIL
17 41 (18.81%) MCSA
18 40 (18.35%) Firewall
19 36 (16.51%) Hyper-V
20 35 (16.06%) VMware Infrastructure
21 34 (15.60%) Cisco Certification
22 33 (15.14%) Windows XP
23 32 (14.68%) Windows Server 2003
24 31 (14.22%) XenApp
25 30 (13.76%) Blackberry
26 29 (13.30%) SAN
27 27 (12.39%) CCNA
27 27 (12.39%) DNS
28 26 (11.93%) SCCM

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 May 2015, IT jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 72 (33.03%) MS Exchange
2 49 (22.48%) Exchange Server 2010
3 25 (11.47%) SharePoint
4 22 (10.09%) IIS
5 19 (8.72%) Exchange Server 2003
5 19 (8.72%) Exchange Server 2013
6 13 (5.96%) Lync
7 12 (5.50%) Exchange Server 2007
8 8 (3.67%) Blackberry Enterprise Server
9 2 (0.92%) Office Communications Server
9 2 (0.92%) SharePoint 2013
10 1 (0.46%) SharePoint 2010
10 1 (0.46%) Tomcat
10 1 (0.46%) IBM Notes
Applications
1 80 (36.70%) MS Excel
2 49 (22.48%) MS Office
3 21 (9.63%) MS PowerPoint
Business Applications
1 4 (1.83%) Fredhopper
1 4 (1.83%) Magento
2 1 (0.46%) SAP Oil and Gas
2 1 (0.46%) Dynamics CRM
Cloud Services
1 13 (5.96%) Office 365
2 6 (2.75%) SaaS
3 2 (0.92%) IaaS
4 1 (0.46%) Amazon AWS
Communications & Networking
1 40 (18.35%) Firewall
2 29 (13.30%) SAN
3 27 (12.39%) DNS
4 24 (11.01%) LAN
4 24 (11.01%) TCP/IP
5 21 (9.63%) WAN
6 17 (7.80%) VPN
7 16 (7.34%) DHCP
8 10 (4.59%) VoIP
9 8 (3.67%) NetScaler
10 7 (3.21%) Fibre Channel
10 7 (3.21%) Wi-Fi
10 7 (3.21%) Internet
11 6 (2.75%) VLAN
12 5 (2.29%) NAS
13 4 (1.83%) HTTP
14 3 (1.38%) MPLS
15 2 (0.92%) WLAN
15 2 (0.92%) SMTP
15 2 (0.92%) SSH
Database & Business Intelligence
1 50 (22.94%) SQL Server
2 7 (3.21%) MySQL
3 5 (2.29%) SQL Server 2008
4 3 (1.38%) SQL Server 2005
5 1 (0.46%) SQL Server 2012
5 1 (0.46%) SQL Server Integration Services
5 1 (0.46%) SQL Server Reporting Services
5 1 (0.46%) Oracle Reports
5 1 (0.46%) OLAP
5 1 (0.46%) Crystal Reports
Development Applications
1 5 (2.29%) Visual Studio
General
1 26 (11.93%) Finance
2 21 (9.63%) Retail
3 16 (7.34%) Banking
4 12 (5.50%) Telecoms
4 12 (5.50%) Law
5 5 (2.29%) Legal
6 2 (0.92%) Advertising
7 1 (0.46%) Marketing
7 1 (0.46%) Investment Banking
7 1 (0.46%) Front Office
7 1 (0.46%) Back Office
7 1 (0.46%) Electronics
7 1 (0.46%) Manufacturing
Libraries, Frameworks & Software Standards
1 14 (6.42%) .NET
2 11 (5.05%) ASP.NET
3 4 (1.83%) XML
4 2 (0.92%) HTML
4 2 (0.92%) CSS
4 2 (0.92%) .NET Framework
5 1 (0.46%) Software Packaging
5 1 (0.46%) Application Packaging
5 1 (0.46%) Web Services
5 1 (0.46%) COM
Miscellaneous
1 30 (13.76%) Blackberry
2 19 (8.72%) PDA
2 19 (8.72%) Analytical Skills
3 11 (5.05%) Client/Server
4 8 (3.67%) Replication
5 6 (2.75%) iSeries
6 4 (1.83%) Clustering
6 4 (1.83%) User Experience
7 3 (1.38%) Hedge funds
7 3 (1.38%) iPhone
7 3 (1.38%) PKI
8 2 (0.92%) Tandem
8 2 (0.92%) SecurID
8 2 (0.92%) Computer Science
8 2 (0.92%) EqualLogic
9 1 (0.46%) 3D Printing
9 1 (0.46%) Private Cloud
9 1 (0.46%) Video Conferencing
9 1 (0.46%) Fat Client
9 1 (0.46%) Thin Client
Operating Systems
1 169 (77.52%) Windows
2 65 (29.82%) Windows Server 2008
3 47 (21.56%) Windows Server 2012
4 33 (15.14%) Windows XP
5 32 (14.68%) Windows Server 2003
6 22 (10.09%) Linux
7 18 (8.26%) Windows 7
8 15 (6.88%) Windows 8
9 6 (2.75%) Red Hat Enterprise Linux
10 2 (0.92%) AIX
10 2 (0.92%) Mac OS X
10 2 (0.92%) Windows Mobile
10 2 (0.92%) CentOS
11 1 (0.46%) Windows 2000 Server
11 1 (0.46%) Windows Vista
11 1 (0.46%) Solaris
11 1 (0.46%) Windows 2000
11 1 (0.46%) UNIX
Processes & Methodologies
1 44 (20.18%) ITIL
2 13 (5.96%) Service Delivery
2 13 (5.96%) Disaster Recovery
3 10 (4.59%) Root Cause Analysis
4 8 (3.67%) Asset Management
5 7 (3.21%) Time Management
5 7 (3.21%) Business Intelligence
5 7 (3.21%) Project Management
6 5 (2.29%) Mentoring
6 5 (2.29%) Incident Management
6 5 (2.29%) Migration
7 4 (1.83%) Load Balancing
7 4 (1.83%) Problem Management
7 4 (1.83%) Line Management
7 4 (1.83%) People Management
7 4 (1.83%) Change Control
8 3 (1.38%) Software Distribution
8 3 (1.38%) Change Management
8 3 (1.38%) CRM
9 2 (0.92%) PRINCE2
Programming Languages
1 52 (23.85%) SQL
2 12 (5.50%) C#
3 8 (3.67%) PowerShell
4 3 (1.38%) JavaScript
4 3 (1.38%) C
4 3 (1.38%) VB.NET
5 2 (0.92%) T-SQL
5 2 (0.92%) RPG
5 2 (0.92%) Java
Qualifications
1 77 (35.32%) Microsoft Certification
2 48 (22.02%) MCSE
3 41 (18.81%) MCSA
4 34 (15.60%) Cisco Certification
5 27 (12.39%) CCNA
6 21 (9.63%) MCITP
7 15 (6.88%) Degree
8 12 (5.50%) ITIL Certification
9 11 (5.05%) MCP
9 11 (5.05%) Citrix Certification
10 10 (4.59%) CCNP
11 2 (0.92%) CCIE
11 2 (0.92%) CCSE
11 2 (0.92%) VMware Certified Professional (VCP)
11 2 (0.92%) ITIL Foundation Certificate
11 2 (0.92%) CCAA
12 1 (0.46%) CCIA
12 1 (0.46%) NCDA
12 1 (0.46%) SC Cleared
12 1 (0.46%) DV Cleared
Quality Assurance & Compliance
1 8 (3.67%) SLA
2 4 (1.83%) ISO/IEC 27001
3 1 (0.46%) ISO 9000
System Software
1 107 (49.08%) Active Directory
2 36 (16.51%) Hyper-V
3 35 (16.06%) VMware Infrastructure
4 31 (14.22%) XenApp
5 25 (11.47%) vSphere
6 15 (6.88%) XenDesktop
7 9 (4.13%) Terminal Services
8 5 (2.29%) vCloud
9 4 (1.83%) Terminal Server
9 4 (1.83%) VMware ESX
9 4 (1.83%) XenServer
9 4 (1.83%) VMware ESXi
10 3 (1.38%) Citrix Presentation Server
11 2 (0.92%) Xen
11 2 (0.92%) VMware Server
11 2 (0.92%) Forefront TMG
12 1 (0.46%) BitLocker
12 1 (0.46%) Microsoft App-V
12 1 (0.46%) ISA Server
Systems Management
1 26 (11.93%) SCCM
2 7 (3.21%) SCOM
3 6 (2.75%) Backup Exec
4 5 (2.29%) WSUS
4 5 (2.29%) Nagios
5 4 (1.83%) XenMobile
6 3 (1.38%) NetBackup
7 2 (0.92%) MAILsweeper
7 2 (0.92%) Norton AntiVirus
7 2 (0.92%) SCVMM
7 2 (0.92%) SCSM
8 1 (0.46%) Casper Suite
8 1 (0.46%) OpenView Configuration Management
Vendors
1 138 (63.30%) Microsoft
2 99 (45.41%) VMware
3 64 (29.36%) Citrix
4 53 (24.31%) Cisco
5 12 (5.50%) CheckPoint
6 11 (5.05%) HP
7 8 (3.67%) Reuters
7 8 (3.67%) Bloomberg
7 8 (3.67%) Symantec
7 8 (3.67%) NetApp
7 8 (3.67%) Oracle
8 7 (3.21%) IBM
9 6 (2.75%) CommVault
9 6 (2.75%) McAfee
9 6 (2.75%) EMC
9 6 (2.75%) FalconStor
10 5 (2.29%) MobileIron
10 5 (2.29%) WatchGuard
10 5 (2.29%) OpenText
10 5 (2.29%) Red Hat
West London
360 Resourcing Solutions
Salary: Market related
Posted: 2 days ago
Chiswick
360 Resourcing
Salary: Market related
Posted: 2 days ago
Rickmansworth, Hertfordshire
@ITS
Salary: From £28,000 to £38,000 per annum + CAR + benefits
Posted: 3 days ago
Shipston-On-Stour, Warwickshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Hertfordshire
Cadence Resourcing
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £37000 - £44000 per annum + Depending on Experience + Bens
Posted: 5 days ago