3rd Line Support Analyst Jobs in England

Third Line Support Analyst
UK > England

The median Third Line Support Analyst salary in England is £50,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 808 881 1080
Rank change year-on-year +73 +199 -246
Permanent jobs requiring a 3rd Line Support Analyst 27 44 56
As % of all permanent jobs advertised in England 0.032% 0.048% 0.042%
As % of the Job Titles category 0.034% 0.052% 0.044%
Number of salaries quoted 21 44 52
10th Percentile £35,750 £35,750 £35,200
25th Percentile £36,250 £38,063 £42,500
Median annual salary (50th Percentile) £50,000 £43,750 £55,000
Median % change year-on-year +14.29% -20.45% +48.65%
75th Percentile £52,500 £50,938 £57,500
90th Percentile £56,000 £76,250 -
UK median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +46.67%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,497 84,397 127,287
% of permanent jobs with a recognized job title 94.47% 91.51% 96.11%
Number of salaries quoted 60,179 53,484 75,704
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,125 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,809 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Analyst
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Support Analyst in England.

Salary trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Support Analyst in England over the 6 months to 4 May 2024.

Salary histogram for 3rd Line Support Analyst in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +120 14 £54,296 -21.02% 1
Midlands +21 9 £50,000 +36.99%
West Midlands - 8 £50,000 -
Yorkshire +80 2 £43,000 -4.44%
North of England +15 2 £43,000 +1.18%
South East - 2 £35,750 -
East Midlands -16 1 £37,500 +2.74%
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 4 May 2024, 3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Support Analyst in the job title.

1 17 (62.96%) Microsoft Exchange
2 16 (59.26%) Windows
3 15 (55.56%) Microsoft
3 15 (55.56%) DNS
3 15 (55.56%) Azure
4 14 (51.85%) PowerShell
4 14 (51.85%) Microsoft 365
4 14 (51.85%) Firewall
5 13 (48.15%) Active Directory
6 12 (44.44%) ITIL
6 12 (44.44%) SQL
7 11 (40.74%) Linux
8 9 (33.33%) SQL Server
8 9 (33.33%) DHCP
9 8 (29.63%) VMware
9 8 (29.63%) Change Management
9 8 (29.63%) Unix
9 8 (29.63%) Microsoft Intune
9 8 (29.63%) Windows Server
10 7 (25.93%) Trayport
10 7 (25.93%) Client Onboarding
10 7 (25.93%) FIX Connectivity
10 7 (25.93%) Finance
10 7 (25.93%) Banking
10 7 (25.93%) ION Trading
10 7 (25.93%) Patsystems
10 7 (25.93%) Ruby
10 7 (25.93%) Ubuntu
10 7 (25.93%) FIX Protocol
10 7 (25.93%) VMware Infrastructure

3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (62.96%) Microsoft Exchange
2 2 (7.41%) SharePoint
3 1 (3.70%) IIS
Applications
1 2 (7.41%) Microsoft Office
2 1 (3.70%) Microsoft Excel
Business Applications
1 7 (25.93%) Fidessa
2 2 (7.41%) Dynamics CRM
3 1 (3.70%) NEC Housing
Cloud Services
1 15 (55.56%) Azure
2 14 (51.85%) Microsoft 365
3 3 (11.11%) Azure Sentinel
4 2 (7.41%) Entra ID
4 2 (7.41%) SaaS
5 1 (3.70%) GCP
5 1 (3.70%) IaaS
5 1 (3.70%) PaaS
5 1 (3.70%) WhatsApp
Communications & Networking
1 15 (55.56%) DNS
2 14 (51.85%) Firewall
3 9 (33.33%) DHCP
4 7 (25.93%) FIX Connectivity
4 7 (25.93%) TCP/IP
5 3 (11.11%) SD-WAN
5 3 (11.11%) WAN
6 2 (7.41%) SAN
7 1 (3.70%) Cisco IOS
7 1 (3.70%) ISDN
7 1 (3.70%) VLAN
7 1 (3.70%) VoIP
7 1 (3.70%) Wireless
Database & Business Intelligence
1 9 (33.33%) SQL Server
2 2 (7.41%) SQL Server Integration Services
3 1 (3.70%) Amazon RDS
General
1 7 (25.93%) Banking
1 7 (25.93%) Finance
2 2 (7.41%) Public Sector
3 1 (3.70%) Law
3 1 (3.70%) Legal
3 1 (3.70%) Organisational Skills
3 1 (3.70%) Social Skills
Libraries, Frameworks & Software Standards
1 7 (25.93%) FIX Protocol
2 1 (3.70%) SAML
Miscellaneous
1 7 (25.93%) Eurex
2 3 (11.11%) Video Conferencing
3 2 (7.41%) Housing Association
4 1 (3.70%) Clustering
4 1 (3.70%) Enterprise Software
4 1 (3.70%) Greenfield Project
4 1 (3.70%) Hybrid Cloud
4 1 (3.70%) Life Science
4 1 (3.70%) Linux Command Line
4 1 (3.70%) Management Information System
4 1 (3.70%) Onboarding
Operating Systems
1 16 (59.26%) Windows
2 11 (40.74%) Linux
3 8 (29.63%) Unix
3 8 (29.63%) Windows Server
4 7 (25.93%) CentOS
4 7 (25.93%) Solaris
4 7 (25.93%) Ubuntu
5 4 (14.81%) Windows 10
6 3 (11.11%) Windows Server 2016
6 3 (11.11%) Windows Server 2019
7 1 (3.70%) Mac OS
7 1 (3.70%) VMS
Processes & Methodologies
1 12 (44.44%) ITIL
2 8 (29.63%) Change Management
3 7 (25.93%) Client Onboarding
4 6 (22.22%) Service Management
5 3 (11.11%) CRM
5 3 (11.11%) SIEM
6 2 (7.41%) ETL
6 2 (7.41%) Incident Management
6 2 (7.41%) Problem-Solving
6 2 (7.41%) User Acceptance Testing
7 1 (3.70%) Change Advisory Board
7 1 (3.70%) Incident Response
7 1 (3.70%) Infrastructure Engineering
7 1 (3.70%) Inventory Management
7 1 (3.70%) Knowledge Transfer
7 1 (3.70%) Proactive Monitoring
7 1 (3.70%) Requirements Gathering
7 1 (3.70%) Risk Register
7 1 (3.70%) Task Automation
7 1 (3.70%) Technical Leadership
Programming Languages
1 14 (51.85%) PowerShell
2 12 (44.44%) SQL
3 7 (25.93%) Bash
3 7 (25.93%) JavaScript
3 7 (25.93%) Perl
3 7 (25.93%) Python
3 7 (25.93%) Ruby
4 2 (7.41%) T-SQL
5 1 (3.70%) PL/SQL
Qualifications
1 2 (7.41%) Degree
2 1 (3.70%) CCA
2 1 (3.70%) CCNA
2 1 (3.70%) Cisco Certification
2 1 (3.70%) Citrix Certification
2 1 (3.70%) ITIL Certification
2 1 (3.70%) MCSE
2 1 (3.70%) Microsoft Certification
2 1 (3.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (3.70%) Cyber Essentials
1 1 (3.70%) Cyber Essentials PLUS
1 1 (3.70%) ISO/IEC 27001
System Software
1 13 (48.15%) Active Directory
2 7 (25.93%) VMware Infrastructure
3 5 (18.52%) Hyper-V
4 1 (3.70%) Virtual Machines
Systems Management
1 8 (29.63%) Microsoft Intune
2 3 (11.11%) ZENworks
3 1 (3.70%) Jamf Pro
3 1 (3.70%) Single Sign-On
Vendors
1 15 (55.56%) Microsoft
2 8 (29.63%) VMware
3 7 (25.93%) Bloomberg
3 7 (25.93%) CQG
3 7 (25.93%) ION Trading
3 7 (25.93%) Oracle
3 7 (25.93%) Patsystems
3 7 (25.93%) Red Hat
3 7 (25.93%) Reuters
3 7 (25.93%) Trayport
4 2 (7.41%) Cisco
4 2 (7.41%) Datto
4 2 (7.41%) HP
4 2 (7.41%) Veeam
5 1 (3.70%) Apple
5 1 (3.70%) Citrix
5 1 (3.70%) Darktrace
5 1 (3.70%) Dell
5 1 (3.70%) NEC
5 1 (3.70%) Salesforce