The statistics below represent IT jobs advertised across the England region that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Third Line Support Analyst
UK / England
Rank 734 738 745
Rank change year-on-year
+4 +7
Permanent jobs requiring a 3rd Line Support Analyst 99 161 193
As % of all permanent IT jobs located in England 0.13% 0.17% 0.20%
As % of the Job Titles category 0.13% 0.18% 0.20%
Number of salaries quoted 98 140 163
Median salary £37,500 £37,500 £35,500
Median salary % change year-on-year
- +5.63%
90% offered a salary of more than £27,500 £26,500 £30,000
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £32,500 £36,500 £34,000
% change year-on-year
-10.95% +7.35%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75891 90278 94879
As % of all permanent IT jobs located in England 96.45% 96.53% 96.68%
Number of salaries quoted 63467 76551 79541
Median salary £47,000 £46,000 £45,000
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Salary Trend in England

3rd Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 19 January 2017.

3rd Line Support Analyst Salary Histogram in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +27 35 £38,500 - 3
South East +34 24 £37,500 +2.73% 2
North West -22 18 £30,000 -
South West +12 7 £25,000 -50.00%
West Midlands -2 7 £37,500 -16.66% 2
Yorkshire +30 6 £31,250 +25.00% 1
East Midlands +12 2 £31,500 -3.07%
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 19 January 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support Analyst in the job title.

1 163 (67.36%) Windows
2 144 (59.50%) Active Directory
3 116 (47.93%) Microsoft
4 115 (47.52%) VMware
5 102 (42.15%) Windows Server
6 74 (30.58%) SQL
6 74 (30.58%) MS Exchange
7 72 (29.75%) Cisco
8 67 (27.69%) Citrix
9 66 (27.27%) Windows Server 2008
10 61 (25.21%) SQL Server
11 60 (24.79%) VMware Infrastructure
12 58 (23.97%) MS Excel
13 57 (23.55%) DNS
14 53 (21.90%) DHCP
15 50 (20.66%) TCP/IP
16 48 (19.83%) SAN
17 47 (19.42%) Windows Server 2012
18 46 (19.01%) ITIL
19 45 (18.60%) MS Office
20 44 (18.18%) WAN
21 43 (17.77%) IIS
22 42 (17.36%) Linux
22 42 (17.36%) LAN
23 39 (16.12%) Finance
24 37 (15.29%) Firewall
25 35 (14.46%) XenApp
26 34 (14.05%) vSphere
27 33 (13.64%) VLAN
28 32 (13.22%) PowerShell

3rd Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (30.58%) MS Exchange
2 43 (17.77%) IIS
3 27 (11.16%) Exchange Server 2010
4 23 (9.50%) SharePoint
5 20 (8.26%) Exchange Server 2013
6 8 (3.31%) Exchange Server 2007
7 7 (2.89%) WebSphere
8 5 (2.07%) Apache
8 5 (2.07%) Skype for Business
9 4 (1.65%) SharePoint 2013
10 3 (1.24%) CMS
10 3 (1.24%) ColdFusion
10 3 (1.24%) Exchange Server 2003
10 3 (1.24%) JRun
10 3 (1.24%) Tomcat
11 2 (0.83%) IBM Notes
12 1 (0.41%) Blackberry Enterprise Server
12 1 (0.41%) IBM Domino
12 1 (0.41%) SharePoint Server
Applications
1 58 (23.97%) MS Excel
2 45 (18.60%) MS Office
3 4 (1.65%) MS PowerPoint
4 3 (1.24%) MS Visio
Business Applications
1 1 (0.41%) Dynamics CRM
Cloud Services
1 19 (7.85%) Office 365
2 17 (7.02%) Amazon AWS
3 8 (3.31%) SaaS
4 7 (2.89%) Microsoft Azure
5 4 (1.65%) Cloud Computing
6 3 (1.24%) Mimecast
7 1 (0.41%) G Suite
7 1 (0.41%) IaaS
7 1 (0.41%) PaaS
Communications & Networking
1 57 (23.55%) DNS
2 53 (21.90%) DHCP
3 50 (20.66%) TCP/IP
4 48 (19.83%) SAN
5 44 (18.18%) WAN
6 42 (17.36%) LAN
7 37 (15.29%) Firewall
8 33 (13.64%) VLAN
9 26 (10.74%) VoIP
10 14 (5.79%) VPN
11 9 (3.72%) Wi-Fi
12 7 (2.89%) Internet
13 6 (2.48%) Remote Desktop
14 5 (2.07%) Cisco ASA
14 5 (2.07%) Ethernet
14 5 (2.07%) iSCSI
15 4 (1.65%) Fibre Channel
15 4 (1.65%) WLAN
16 3 (1.24%) NetScaler
16 3 (1.24%) Network Security
Database & Business Intelligence
1 61 (25.21%) SQL Server
2 21 (8.68%) SQL Server 2008
3 5 (2.07%) Relational Database
4 4 (1.65%) Big Data
4 4 (1.65%) Hadoop
5 3 (1.24%) Oracle Database
5 3 (1.24%) Oracle Reports
5 3 (1.24%) PostgreSQL
6 2 (0.83%) SQL Server Integration Services
6 2 (0.83%) SQL Server Reporting Services
7 1 (0.41%) DB2
7 1 (0.41%) MS Access
7 1 (0.41%) SQL Server 2005
7 1 (0.41%) SQL Server 2012
7 1 (0.41%) SQL Server 2014
Development Applications
1 4 (1.65%) JIRA
2 3 (1.24%) Oracle Forms
3 2 (0.83%) Git (software)
3 2 (0.83%) Subversion
3 2 (0.83%) TortoiseSVN
3 2 (0.83%) Visual Studio
4 1 (0.41%) MSI
General
1 39 (16.12%) Finance
2 10 (4.13%) Banking
3 8 (3.31%) Retail
4 7 (2.89%) Back Office
4 7 (2.89%) Telecoms
5 6 (2.48%) Advertising
5 6 (2.48%) Law
6 5 (2.07%) Front Office
6 5 (2.07%) Online Betting
7 4 (1.65%) Automotive
7 4 (1.65%) Manufacturing
7 4 (1.65%) Marketing
8 3 (1.24%) Publishing
9 2 (0.83%) Financial Institution
9 2 (0.83%) Legal
10 1 (0.41%) French Language
10 1 (0.41%) German Language
10 1 (0.41%) Investment Banking
Libraries, Frameworks & Software Standards
1 9 (3.72%) .NET
2 7 (2.89%) Web Services
3 6 (2.48%) Flash
4 5 (2.07%) WSH
5 4 (1.65%) XML
6 3 (1.24%) Software Packaging
7 2 (0.83%) XSLT
8 1 (0.41%) AngularJS
8 1 (0.41%) J2EE
8 1 (0.41%) Middleware
8 1 (0.41%) RabbitMQ
8 1 (0.41%) Spring
Miscellaneous
1 17 (7.02%) Driving Licence
2 12 (4.96%) Clustering
3 10 (4.13%) Analytical Skills
4 9 (3.72%) Data Centre
4 9 (3.72%) Replication
5 8 (3.31%) Computer Science
5 8 (3.31%) iSeries
6 4 (1.65%) Fixed Income
6 4 (1.65%) Management Information System
7 3 (1.24%) EMC VNX
8 2 (0.83%) Data Protection Act
8 2 (0.83%) EPoS
8 2 (0.83%) Foreign Exchange (FX)
8 2 (0.83%) Video Conferencing
9 1 (0.41%) AS400
9 1 (0.41%) Blackberry
9 1 (0.41%) CMDB
9 1 (0.41%) Derivative
9 1 (0.41%) Fat Client
9 1 (0.41%) Thin Client
Operating Systems
1 163 (67.36%) Windows
2 102 (42.15%) Windows Server
3 66 (27.27%) Windows Server 2008
4 47 (19.42%) Windows Server 2012
5 42 (17.36%) Linux
6 30 (12.40%) Windows 7
7 14 (5.79%) Windows 8
8 13 (5.37%) Windows 10
9 10 (4.13%) Unix
10 9 (3.72%) Windows Server 2003
11 4 (1.65%) Mac OS X
11 4 (1.65%) Solaris
12 2 (0.83%) Apple iOS
12 2 (0.83%) Windows XP
13 1 (0.41%) Mac OS
13 1 (0.41%) Red Hat Enterprise Linux
13 1 (0.41%) Windows 2000 Server
Processes & Methodologies
1 46 (19.01%) ITIL
2 17 (7.02%) Service Management
3 14 (5.79%) Server Building
4 10 (4.13%) Presales
4 10 (4.13%) Root Cause Analysis
5 9 (3.72%) Agile Software Development
5 9 (3.72%) DevOps
5 9 (3.72%) ERP
6 8 (3.31%) Change Management
7 7 (2.89%) B2B
7 7 (2.89%) Disaster Recovery
7 7 (2.89%) E-Procurement
8 6 (2.48%) Continuous Improvement
8 6 (2.48%) ITSM
8 6 (2.48%) Service Delivery
8 6 (2.48%) Time Management
9 5 (2.07%) Incident Management
9 5 (2.07%) Mentoring
9 5 (2.07%) Network Load Balancing
9 5 (2.07%) Trend Analysis
Programming Languages
1 74 (30.58%) SQL
2 32 (13.22%) PowerShell
3 11 (4.55%) VB
4 6 (2.48%) Java
4 6 (2.48%) VBScript
5 5 (2.07%) Perl
5 5 (2.07%) Python
5 5 (2.07%) VBA
6 3 (1.24%) C#
6 3 (1.24%) PHP
6 3 (1.24%) RPG
6 3 (1.24%) Shell Script
6 3 (1.24%) T-SQL
7 2 (0.83%) Delphi
7 2 (0.83%) VB6
8 1 (0.41%) C
8 1 (0.41%) Google Apps Script
8 1 (0.41%) JavaScript
Qualifications
1 25 (10.33%) Microsoft Certification
2 18 (7.44%) MCSE
3 15 (6.20%) Cisco Certification
4 14 (5.79%) CCNA
5 10 (4.13%) MCSA
6 9 (3.72%) Degree
7 8 (3.31%) MCITP
7 8 (3.31%) VMware Certified Professional (VCP)
8 7 (2.89%) MCP
9 5 (2.07%) ITIL Certification
10 3 (1.24%) Oracle Certification
10 3 (1.24%) Security Cleared
11 2 (0.83%) CCA
11 2 (0.83%) Citrix Certification
12 1 (0.41%) PMI Certification
12 1 (0.41%) PMP
Quality Assurance & Compliance
1 8 (3.31%) SLA
2 5 (2.07%) ISO/IEC 27001
3 2 (0.83%) PCI DSS
4 1 (0.41%) QA
System Software
1 144 (59.50%) Active Directory
2 60 (24.79%) VMware Infrastructure
3 35 (14.46%) XenApp
4 34 (14.05%) vSphere
5 26 (10.74%) Hyper-V
6 20 (8.26%) XenDesktop
7 8 (3.31%) Terminal Services
8 7 (2.89%) VMware ESXi
9 6 (2.48%) VMware Server
10 5 (2.07%) VMware Workstation
10 5 (2.07%) XenServer
11 4 (1.65%) Microsoft App-V
12 3 (1.24%) VMware ESX
13 2 (0.83%) Citrix Presentation Server
13 2 (0.83%) ProxySG
13 2 (0.83%) Virtual Machines
14 1 (0.41%) Virtual Desktop
Systems Management
1 19 (7.85%) SCCM
2 11 (4.55%) WSUS
3 9 (3.72%) Opscode Chef
3 9 (3.72%) Puppet
4 7 (2.89%) Backup Exec
4 7 (2.89%) Microsoft Clustering
5 6 (2.48%) Norton AntiVirus
6 4 (1.65%) SCOM
7 3 (1.24%) ZENworks
8 2 (0.83%) Cisco UCCX
8 2 (0.83%) McAfee ePO
8 2 (0.83%) Tivoli
9 1 (0.41%) AirWatch
9 1 (0.41%) HP SIM
9 1 (0.41%) Opsview
9 1 (0.41%) Simpana
9 1 (0.41%) ThinApp
Vendors
1 116 (47.93%) Microsoft
2 115 (47.52%) VMware
3 72 (29.75%) Cisco
4 67 (27.69%) Citrix
5 30 (12.40%) HP
6 20 (8.26%) IBM
7 19 (7.85%) NetApp
8 18 (7.44%) Avaya
9 15 (6.20%) AppSense
9 15 (6.20%) Oracle
10 11 (4.55%) Dell
10 11 (4.55%) EMC
11 9 (3.72%) Symantec
11 9 (3.72%) Veeam
12 8 (3.31%) Sophos
13 6 (2.48%) CommVault
14 5 (2.07%) Intel Security
14 5 (2.07%) Kaspersky
15 4 (1.65%) SolarWinds
16 3 (1.24%) Meraki
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