The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 246 241 -
Rank change year-on-year
-5 -
Permanent jobs requiring a 3rd Line Technical Support 6 2 0
As % of all permanent IT jobs located in the East of England 0.082% 0.030% -
As % of the Job Titles category 0.086% 0.032% -
Number of salaries quoted 6 2 0
Average salary £34,250 £27,500 -
Average salary % change year-on-year
+24.54% -
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6944 6311 8108
As % of all permanent IT jobs located in the East of England 95.41% 96.22% 95.19%
Number of salaries quoted 5628 5112 7026
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the East of England

3rd Line Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the East of England region.

3rd Line Technical Support Salary Trend in the East of England

3rd Line Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the East of England region over the 3 months to 30 January 2015.

3rd Line Technical Support Salary Histogram in the East of England

3rd Line Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the East of England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire - 4 £34,250 -
Bedfordshire - 2 £32,500 -
Essex - 2 £45,000 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the East of England

For the 6 months to 30 January 2015, IT jobs across the East of England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 12 (100.00%) Windows
2 10 (83.33%) TCP/IP
2 10 (83.33%) Microsoft
3 8 (66.67%) VPN
3 8 (66.67%) SQL Server
3 8 (66.67%) Active Directory
3 8 (66.67%) VMware
3 8 (66.67%) Windows Server 2012
4 6 (50.00%) Windows 8
4 6 (50.00%) Windows 7
4 6 (50.00%) VMware Infrastructure
4 6 (50.00%) VLAN
4 6 (50.00%) Firewall
4 6 (50.00%) MS Exchange
4 6 (50.00%) Cisco
4 6 (50.00%) Citrix
4 6 (50.00%) Windows Server 2003
5 4 (33.33%) Symantec
5 4 (33.33%) Blackberry
5 4 (33.33%) Blackberry Enterprise Server
5 4 (33.33%) Project Management
5 4 (33.33%) Cisco Certification
5 4 (33.33%) Microsoft Certification
5 4 (33.33%) Juniper
5 4 (33.33%) Windows XP
5 4 (33.33%) CCNP
5 4 (33.33%) CCNA
5 4 (33.33%) Broadband
5 4 (33.33%) LAN
5 4 (33.33%) WAN

3rd Line Technical Support
Top Related IT Skills in the East of England by Category

For the 6 months to 30 January 2015, IT jobs across the East of England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (50.00%) MS Exchange
2 4 (33.33%) Blackberry Enterprise Server
2 4 (33.33%) Exchange Server 2003
2 4 (33.33%) Exchange Server 2013
2 4 (33.33%) Exchange Server 2010
3 2 (16.67%) Lync
3 2 (16.67%) Exchange Server 2007
Applications
1 4 (33.33%) MS Office
Cloud Services
1 2 (16.67%) PaaS
Communications & Networking
1 10 (83.33%) TCP/IP
2 8 (66.67%) VPN
3 6 (50.00%) VLAN
3 6 (50.00%) Firewall
4 4 (33.33%) Broadband
4 4 (33.33%) LAN
4 4 (33.33%) WAN
4 4 (33.33%) Junos
4 4 (33.33%) Fibre Channel
5 2 (16.67%) DHCP
5 2 (16.67%) DNS
5 2 (16.67%) PBX
5 2 (16.67%) VoIP
5 2 (16.67%) ISDN
5 2 (16.67%) MPLS
Database & Business Intelligence
1 8 (66.67%) SQL Server
General
1 4 (33.33%) Advertising
2 2 (16.67%) Retail
2 2 (16.67%) Finance
2 2 (16.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (16.67%) Application Packaging
Miscellaneous
1 4 (33.33%) Blackberry
1 4 (33.33%) Clustering
2 2 (16.67%) Mathematics
Operating Systems
1 12 (100.00%) Windows
2 8 (66.67%) Windows Server 2012
3 6 (50.00%) Windows 8
3 6 (50.00%) Windows 7
3 6 (50.00%) Windows Server 2003
4 4 (33.33%) Windows XP
4 4 (33.33%) Windows Server 2008
5 2 (16.67%) Red Hat Enterprise Linux
5 2 (16.67%) Linux
Processes & Methodologies
1 4 (33.33%) Project Management
1 4 (33.33%) Migration
1 4 (33.33%) Disaster Recovery
1 4 (33.33%) Mobile Device Management
2 2 (16.67%) Mentoring
2 2 (16.67%) Coaching
2 2 (16.67%) E-Commerce
2 2 (16.67%) ITIL
Programming Languages
1 4 (33.33%) PowerShell
2 2 (16.67%) C
Qualifications
1 4 (33.33%) Cisco Certification
1 4 (33.33%) Microsoft Certification
1 4 (33.33%) CCNP
1 4 (33.33%) CCNA
1 4 (33.33%) MCP
1 4 (33.33%) MCSE
1 4 (33.33%) VMware Certified Professional (VCP)
2 2 (16.67%) Degree
System Software
1 8 (66.67%) Active Directory
2 6 (50.00%) VMware Infrastructure
3 4 (33.33%) Hyper-V
3 4 (33.33%) VMware ESXi
4 2 (16.67%) VMware ESX
4 2 (16.67%) Terminal Services
Systems Management
1 2 (16.67%) ZENworks
Vendors
1 10 (83.33%) Microsoft
2 8 (66.67%) VMware
3 6 (50.00%) Cisco
3 6 (50.00%) Citrix
4 4 (33.33%) Symantec
4 4 (33.33%) Juniper
4 4 (33.33%) HP
4 4 (33.33%) Dell
4 4 (33.33%) NETGEAR
5 2 (16.67%) CheckPoint