The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 257 255 267
Rank change year-on-year
-2 +12
Permanent jobs requiring a 3rd Line Technical Support 2 2 2
As % of all permanent IT jobs located in the East of England 0.027% 0.028% 0.024%
As % of the Job Titles category 0.028% 0.030% 0.025%
Number of salaries quoted 2 2 2
Average salary £32,500 £27,500 £33,000
Average salary % change year-on-year
+18.18% -16.66%
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7019 6754 7878
As % of all permanent IT jobs located in the East of England 96.06% 95.91% 95.19%
Number of salaries quoted 5682 5504 6796
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the East of England

3rd Line Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the East of England region.

3rd Line Technical Support Salary Trend in the East of England

3rd Line Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the East of England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire - 2 £34,250 -
Bedfordshire - 1 £32,500 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 10 (100.00%) Windows
1 10 (100.00%) TCP/IP
2 8 (80.00%) SQL Server
2 8 (80.00%) Microsoft
3 6 (60.00%) Windows 7
3 6 (60.00%) Windows 8
3 6 (60.00%) Windows Server 2012
3 6 (60.00%) Active Directory
3 6 (60.00%) Citrix
3 6 (60.00%) VPN
3 6 (60.00%) Cisco
3 6 (60.00%) VMware
4 4 (40.00%) Clustering
4 4 (40.00%) Blackberry
4 4 (40.00%) Blackberry Enterprise Server
4 4 (40.00%) Project Management
4 4 (40.00%) Disaster Recovery
4 4 (40.00%) Firewall
4 4 (40.00%) Advertising
4 4 (40.00%) Migration
4 4 (40.00%) MS Office
4 4 (40.00%) MCP
4 4 (40.00%) MCSE
4 4 (40.00%) Windows XP
4 4 (40.00%) MS Exchange
4 4 (40.00%) Broadband
4 4 (40.00%) Cisco Certification
4 4 (40.00%) Microsoft Certification
4 4 (40.00%) Juniper
4 4 (40.00%) Windows Server 2003

3rd Line Technical Support
Top Related IT Skills in the East of England by Category

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) MS Exchange
1 4 (40.00%) Blackberry Enterprise Server
1 4 (40.00%) Exchange Server 2003
1 4 (40.00%) Exchange Server 2010
1 4 (40.00%) Exchange Server 2013
Applications
1 4 (40.00%) MS Office
Communications & Networking
1 10 (100.00%) TCP/IP
2 6 (60.00%) VPN
3 4 (40.00%) Firewall
3 4 (40.00%) VLAN
3 4 (40.00%) Junos
3 4 (40.00%) Fibre Channel
3 4 (40.00%) Broadband
4 2 (20.00%) LAN
4 2 (20.00%) WAN
Database & Business Intelligence
1 8 (80.00%) SQL Server
General
1 4 (40.00%) Advertising
Libraries, Frameworks & Software Standards
1 2 (20.00%) Application Packaging
Miscellaneous
1 4 (40.00%) Blackberry
1 4 (40.00%) Clustering
Operating Systems
1 10 (100.00%) Windows
2 6 (60.00%) Windows 7
2 6 (60.00%) Windows 8
2 6 (60.00%) Windows Server 2012
3 4 (40.00%) Windows XP
3 4 (40.00%) Windows Server 2003
4 2 (20.00%) Windows Server 2008
Processes & Methodologies
1 4 (40.00%) Project Management
1 4 (40.00%) Disaster Recovery
1 4 (40.00%) Migration
1 4 (40.00%) Mobile Device Management
Programming Languages
1 4 (40.00%) PowerShell
Qualifications
1 4 (40.00%) MCP
1 4 (40.00%) MCSE
1 4 (40.00%) CCNP
1 4 (40.00%) CCNA
1 4 (40.00%) Cisco Certification
1 4 (40.00%) Microsoft Certification
1 4 (40.00%) VMware Certified Professional (VCP)
System Software
1 6 (60.00%) Active Directory
2 4 (40.00%) VMware Infrastructure
2 4 (40.00%) Hyper-V
2 4 (40.00%) VMware ESXi
Systems Management
1 2 (20.00%) ZENworks
Vendors
1 8 (80.00%) Microsoft
2 6 (60.00%) Citrix
2 6 (60.00%) VMware
2 6 (60.00%) Cisco
3 4 (40.00%) NETGEAR
3 4 (40.00%) Juniper
3 4 (40.00%) Symantec
3 4 (40.00%) HP
3 4 (40.00%) Dell