The statistics below represent IT jobs advertised across the East of England region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 238 254 261
Rank change year-on-year
+16 +7
Permanent jobs requiring a 3rd Line Technical Support 5 6 7
As % of all permanent IT jobs located in the East of England 0.080% 0.082% 0.093%
As % of the Job Titles category 0.084% 0.085% 0.095%
Number of salaries quoted 2 6 1
Median salary £32,500 £40,000 £32,500
Median salary % change year-on-year
-18.75% +23.07%
UK excluding London median salary £35,000 £38,500 £31,500
% change year-on-year
-9.09% +22.22%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5970 7036 7373
As % of all permanent IT jobs located in the East of England 96.04% 96.07% 97.57%
Number of salaries quoted 4954 5969 5989
Median salary £43,500 £42,500 £41,500
Median salary % change year-on-year
+2.35% +2.40%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

3rd Line Technical Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the East of England

3rd Line Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the East of England region.

3rd Line Technical Support Salary Trend in the East of England

3rd Line Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the East of England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk - 4 £27,500 -
Hertfordshire +11 1 £37,500 -6.25%
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 28 September 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 3rd Line Technical Support in the job title.

1 14 (87.50%) Microsoft
1 14 (87.50%) MS Office
2 12 (75.00%) Windows
3 11 (68.75%) Windows 7
3 11 (68.75%) SC Cleared
3 11 (68.75%) Security Cleared
3 11 (68.75%) Windows Server 2008
3 11 (68.75%) Becrypt
3 11 (68.75%) MCDST
3 11 (68.75%) SCCM
3 11 (68.75%) Validation
3 11 (68.75%) Handset
3 11 (68.75%) ITIL
3 11 (68.75%) Windows XP
3 11 (68.75%) Microsoft Certification
3 11 (68.75%) Windows Server 2003
3 11 (68.75%) Blackberry
4 4 (25.00%) Office 365
5 3 (18.75%) Yammer
5 3 (18.75%) Skype
5 3 (18.75%) Skype for Business
5 3 (18.75%) Unified Communications
5 3 (18.75%) MS Exchange
5 3 (18.75%) MS Excel
5 3 (18.75%) Manufacturing
5 3 (18.75%) Video Conferencing
5 3 (18.75%) IP Telephony
6 2 (12.50%) Linux
7 1 (6.25%) Windows Server 2012
7 1 (6.25%) Data Transformation

3rd Line Technical Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) MS Exchange
1 3 (18.75%) Skype for Business
Applications
1 14 (87.50%) MS Office
2 3 (18.75%) MS Excel
Cloud Services
1 4 (25.00%) Office 365
2 3 (18.75%) Yammer
Communications & Networking
1 3 (18.75%) IP Telephony
1 3 (18.75%) Skype
1 3 (18.75%) Unified Communications
2 1 (6.25%) LAN
2 1 (6.25%) VPN
2 1 (6.25%) WAN
Database & Business Intelligence
1 1 (6.25%) MySQL
General
1 3 (18.75%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (6.25%) XML
1 1 (6.25%) XSL
Miscellaneous
1 11 (68.75%) Blackberry
1 11 (68.75%) Handset
2 3 (18.75%) Video Conferencing
Operating Systems
1 12 (75.00%) Windows
2 11 (68.75%) Windows 7
2 11 (68.75%) Windows Server 2003
2 11 (68.75%) Windows Server 2008
2 11 (68.75%) Windows XP
3 2 (12.50%) Linux
4 1 (6.25%) Windows Server
4 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 11 (68.75%) ITIL
1 11 (68.75%) Validation
2 1 (6.25%) CRM
2 1 (6.25%) Data Transformation
Qualifications
1 11 (68.75%) MCDST
1 11 (68.75%) Microsoft Certification
1 11 (68.75%) SC Cleared
1 11 (68.75%) Security Cleared
System Software
1 1 (6.25%) Active Directory
Systems Management
1 11 (68.75%) SCCM
Vendors
1 14 (87.50%) Microsoft
2 11 (68.75%) Becrypt