The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 256 242 284
Rank change year-on-year
-14 +42
Permanent jobs requiring a 3rd Line Technical Support 4 1 1
As % of all permanent IT jobs located in the East of England 0.051% 0.014% 0.011%
As % of the Job Titles category 0.054% 0.015% 0.011%
Number of salaries quoted 2 1 1
Average salary £32,500 £34,000 £48,500
Average salary % change year-on-year
-4.41% -29.89%
UK excluding London average salary £32,500 £34,500 £30,250
% change year-on-year
-5.79% +14.04%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7466 6769 8805
As % of all permanent IT jobs located in the East of England 95.34% 95.85% 96.51%
Number of salaries quoted 6076 5690 7552
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £54,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the East of England

3rd Line Technical Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the East of England region.

3rd Line Technical Support Salary Trend in the East of England

3rd Line Technical Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the East of England region over the 3 months to 24 October 2014.

3rd Line Technical Support Salary Histogram in the East of England

3rd Line Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the East of England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -15 3 £32,500 -4.41%
Bedfordshire - 1 £32,500 -
Essex - 1 £45,000 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the East of England

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 8 (100.00%) Windows
1 8 (100.00%) Microsoft
2 7 (87.50%) Firewall
2 7 (87.50%) VMware
2 7 (87.50%) VLAN
2 7 (87.50%) VMware Infrastructure
2 7 (87.50%) VPN
2 7 (87.50%) Active Directory
2 7 (87.50%) Windows Server 2003
2 7 (87.50%) MS Exchange
2 7 (87.50%) Windows Server 2012
3 6 (75.00%) Mentoring
3 6 (75.00%) Coaching
3 6 (75.00%) E-Commerce
3 6 (75.00%) ISDN
3 6 (75.00%) LAN
3 6 (75.00%) PBX
3 6 (75.00%) VoIP
3 6 (75.00%) WAN
3 6 (75.00%) DHCP
3 6 (75.00%) Linux
3 6 (75.00%) ITIL
3 6 (75.00%) C
3 6 (75.00%) Terminal Services
3 6 (75.00%) CheckPoint
3 6 (75.00%) MPLS
3 6 (75.00%) DNS
3 6 (75.00%) Degree
3 6 (75.00%) Mathematics
3 6 (75.00%) Exchange Server 2007

3rd Line Technical Support
Top Related IT Skills in the East of England by Category

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (87.50%) MS Exchange
2 6 (75.00%) Exchange Server 2007
2 6 (75.00%) Lync
3 1 (12.50%) Exchange Server 2010
3 1 (12.50%) Exchange Server 2013
3 1 (12.50%) Blackberry Enterprise Server
3 1 (12.50%) Exchange Server 2003
Applications
1 1 (12.50%) MS Office
Cloud Services
1 6 (75.00%) PaaS
Communications & Networking
1 7 (87.50%) Firewall
1 7 (87.50%) VLAN
1 7 (87.50%) VPN
2 6 (75.00%) DNS
2 6 (75.00%) MPLS
2 6 (75.00%) ISDN
2 6 (75.00%) LAN
2 6 (75.00%) PBX
2 6 (75.00%) VoIP
2 6 (75.00%) WAN
2 6 (75.00%) DHCP
3 2 (25.00%) TCP/IP
4 1 (12.50%) Junos
4 1 (12.50%) Fibre Channel
4 1 (12.50%) Broadband
Database & Business Intelligence
1 2 (25.00%) SQL Server
General
1 6 (75.00%) Finance
1 6 (75.00%) Manufacturing
1 6 (75.00%) Retail
2 1 (12.50%) Advertising
Libraries, Frameworks & Software Standards
1 1 (12.50%) COM
Miscellaneous
1 6 (75.00%) Mathematics
2 1 (12.50%) Blackberry
2 1 (12.50%) Clustering
Operating Systems
1 8 (100.00%) Windows
2 7 (87.50%) Windows Server 2012
2 7 (87.50%) Windows Server 2003
3 6 (75.00%) Windows Server 2008
3 6 (75.00%) Red Hat Enterprise Linux
3 6 (75.00%) Linux
4 1 (12.50%) Windows XP
4 1 (12.50%) Windows 7
4 1 (12.50%) Windows 8
Processes & Methodologies
1 6 (75.00%) ITIL
1 6 (75.00%) E-Commerce
1 6 (75.00%) Mentoring
1 6 (75.00%) Coaching
2 1 (12.50%) Project Management
2 1 (12.50%) Disaster Recovery
2 1 (12.50%) Migration
2 1 (12.50%) Mobile Device Management
Programming Languages
1 6 (75.00%) C
2 1 (12.50%) PowerShell
Qualifications
1 6 (75.00%) Degree
2 1 (12.50%) MCP
2 1 (12.50%) MCSE
2 1 (12.50%) CCNP
2 1 (12.50%) CCNA
2 1 (12.50%) Cisco Certification
2 1 (12.50%) Microsoft Certification
2 1 (12.50%) VMware Certified Professional (VCP)
System Software
1 7 (87.50%) Active Directory
1 7 (87.50%) VMware Infrastructure
2 6 (75.00%) Terminal Services
2 6 (75.00%) VMware ESX
3 1 (12.50%) Hyper-V
3 1 (12.50%) VMware ESXi
Vendors
1 8 (100.00%) Microsoft
2 7 (87.50%) VMware
3 6 (75.00%) CheckPoint
4 1 (12.50%) Symantec
4 1 (12.50%) NETGEAR
4 1 (12.50%) HP
4 1 (12.50%) Dell
4 1 (12.50%) Citrix
4 1 (12.50%) Juniper
4 1 (12.50%) Cisco