The table below looks at the statistics for CTI skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 249 269 -
Rank change year-on-year
+20 -
Permanent jobs citing CTI 4 6 0
As % of all permanent IT jobs located in the East of England 0.061% 0.081% -
As % of the Communications & Networking category 0.36% 0.39% -
Number of salaries quoted 4 3 0
Median salary £38,000 £38,000 -
UK excluding London median salary £38,000 £50,000 £45,000
% change year-on-year
-24.00% +11.11%
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the East of England region.

Communications & Networking Category
East of England
Permanent IT job ads with a match in the
Communications & Networking category
1110 1530 1758
As % of all permanent IT jobs located in the East of England 16.98% 20.54% 20.55%
Number of salaries quoted 919 1142 1345
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £25,500 £26,000 £27,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CTI
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the East of England

CTI
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the East of England region.

CTI Salary Trend in the East of England

CTI
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the East of England region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk - 3 £38,000 -
Hertfordshire +11 1 £32,500 +14.03%
CTI
England

CTI
Top 30 Related IT Skills in the East of England

For the 6 months to 31 May 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for CTI.

1 4 (57.14%) Incident Management
1 4 (57.14%) WFM
1 4 (57.14%) SQL
1 4 (57.14%) MS Office
1 4 (57.14%) ITIL
1 4 (57.14%) Windows
1 4 (57.14%) MS Excel
1 4 (57.14%) Microsoft
1 4 (57.14%) Nortel
1 4 (57.14%) Avaya
1 4 (57.14%) Windows Server 2003
1 4 (57.14%) Windows Server 2008
1 4 (57.14%) ITIL V3
1 4 (57.14%) Rockwell
2 3 (42.86%) Fault Analysis
2 3 (42.86%) ISDN
2 3 (42.86%) PBX
2 3 (42.86%) VoIP
2 3 (42.86%) WLAN
2 3 (42.86%) Wireshark
2 3 (42.86%) VLAN
2 3 (42.86%) Electronics
3 2 (28.57%) VMware
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) SOAP
3 2 (28.57%) Web Services
3 2 (28.57%) C
3 2 (28.57%) C#
3 2 (28.57%) C++
3 2 (28.57%) VB

CTI
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (57.14%) MS Excel
1 4 (57.14%) MS Office
Communications & Networking
1 3 (42.86%) ISDN
1 3 (42.86%) PBX
1 3 (42.86%) VLAN
1 3 (42.86%) VoIP
1 3 (42.86%) Wireshark
1 3 (42.86%) WLAN
General
1 3 (42.86%) Electronics
Job Titles
1 6 (85.71%) Technical Support
2 4 (57.14%) Analyst
2 4 (57.14%) Support Analyst
2 4 (57.14%) Technical Analyst
2 4 (57.14%) Technical Support Analyst
3 3 (42.86%) Exchange Support
3 3 (42.86%) Network Engineer
3 3 (42.86%) SQL Analyst
3 3 (42.86%) SQL Support Analyst
4 2 (28.57%) Network Support
4 2 (28.57%) Network Support Engineer
4 2 (28.57%) Support Engineer
4 2 (28.57%) Technical Engineer
4 2 (28.57%) Technical Support Engineer
5 1 (14.29%) Data Network Engineer
5 1 (14.29%) Voice Engineer
5 1 (14.29%) Voice Network Engineer
Libraries, Frameworks & Software Standards
1 2 (28.57%) .NET
1 2 (28.57%) J2EE
1 2 (28.57%) SOAP
1 2 (28.57%) Web Services
Operating Systems
1 4 (57.14%) Windows
1 4 (57.14%) Windows Server 2003
1 4 (57.14%) Windows Server 2008
Processes & Methodologies
1 4 (57.14%) Incident Management
1 4 (57.14%) ITIL
1 4 (57.14%) ITIL V3
1 4 (57.14%) WFM
2 3 (42.86%) Fault Analysis
3 2 (28.57%) Network Monitoring
Programming Languages
1 4 (57.14%) SQL
2 2 (28.57%) C
2 2 (28.57%) C#
2 2 (28.57%) C++
2 2 (28.57%) VB
System Software
1 2 (28.57%) VirtualBox
1 2 (28.57%) VMware Infrastructure
Vendors
1 4 (57.14%) Avaya
1 4 (57.14%) Microsoft
1 4 (57.14%) Nortel
1 4 (57.14%) Rockwell
2 2 (28.57%) VMware