The table below looks at the statistics for CTI skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 824 819 908
Rank change year-on-year
-5 +89
Permanent jobs citing CTI 72 126 64
As % of all permanent IT jobs located in England 0.078% 0.12% 0.058%
As % of the Communications & Networking category 0.46% 0.72% 0.33%
Number of salaries quoted 42 104 51
Median salary £40,000 £55,000 £45,000
Median salary % change year-on-year
-27.27% +22.22%
90% offered a salary of more than £28,500 £35,500 £25,000
10% offered a salary of more than £70,000 £80,000 £55,000
UK excluding London median salary £38,000 £50,000 £45,000
% change year-on-year
-24.00% +11.11%
CTI
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the England region.

Communications & Networking Category
England
Permanent IT job ads with a match in the
Communications & Networking category
15523 17436 19604
As % of all permanent IT jobs located in England 16.91% 17.00% 17.81%
Number of salaries quoted 13021 14410 15780
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,000 £27,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CTI
Jobs Demand Trend in England

The demand trend of job ads across the England region citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in England

CTI
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the England region.

CTI Salary Trend in England

CTI
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing CTI across the England region over the 3 months to 28 July 2016.

CTI Salary Histogram in England

CTI
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the England region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +8 26 £35,000 -15.66%
London +29 25 £70,000 +7.69% 2
East of England +29 6 £38,000 +1.33% 1
Yorkshire +26 5 £50,000 -2.43%
South West - 5 £31,000 - 1
North West - 4 £40,000 -
West Midlands -15 2 £25,000 -51.21%
CTI
UK

CTI
Top 30 Related IT Skills in England

For the 6 months to 28 July 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for CTI.

1 74 (62.71%) SQL
2 53 (44.92%) VoIP
3 49 (41.53%) IVR
4 48 (40.68%) Cisco
5 47 (39.83%) Microsoft
6 43 (36.44%) Avaya
7 39 (33.05%) SQL Server
8 37 (31.36%) PBX
9 31 (26.27%) CRM
10 29 (24.58%) TCP/IP
10 29 (24.58%) Windows
11 28 (23.73%) LAN
12 26 (22.03%) Telecoms
12 26 (22.03%) C#
13 24 (20.34%) Degree
14 23 (19.49%) Finance
15 22 (18.64%) ITIL
15 22 (18.64%) WAN
15 22 (18.64%) Skype for Business
16 21 (17.80%) Mitel
17 20 (16.95%) .NET
18 19 (16.10%) Java
18 19 (16.10%) Unified Communications
19 18 (15.25%) PCI DSS
20 17 (14.41%) LDAP
20 17 (14.41%) Genesys
20 17 (14.41%) Presales
20 17 (14.41%) Windows Server
21 16 (13.56%) H.323
21 16 (13.56%) C

CTI
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (18.64%) Skype for Business
2 9 (7.63%) SharePoint
3 5 (4.24%) CMS
4 3 (2.54%) BizTalk Server
5 2 (1.69%) IIS
6 1 (0.85%) Blackberry Enterprise Server
6 1 (0.85%) WebSphere
Applications
1 14 (11.86%) MS Excel
2 12 (10.17%) MS Office
Business Applications
1 9 (7.63%) Dynamics CRM
2 3 (2.54%) SAP Oil and Gas
3 2 (1.69%) Payment Gateway
Cloud Services
1 9 (7.63%) Amazon AWS
Communications & Networking
1 53 (44.92%) VoIP
2 37 (31.36%) PBX
3 29 (24.58%) TCP/IP
4 28 (23.73%) LAN
5 22 (18.64%) WAN
6 19 (16.10%) Unified Communications
7 17 (14.41%) LDAP
8 16 (13.56%) H.323
9 13 (11.02%) Firewall
10 10 (8.47%) Skype
11 9 (7.63%) ISDN
12 7 (5.93%) DNS
12 7 (5.93%) RTP
13 6 (5.08%) HTTP
14 5 (4.24%) Asterisk PBX
14 5 (4.24%) Avaya Modular Messaging
14 5 (4.24%) Ethernet
14 5 (4.24%) IP Telephony
14 5 (4.24%) Q.931
14 5 (4.24%) Softphone
Database & Business Intelligence
1 39 (33.05%) SQL Server
2 11 (9.32%) SQL Server Integration Services
3 9 (7.63%) SQL Server Reporting Services
4 5 (4.24%) MySQL
5 2 (1.69%) Oracle Reports
Development Applications
1 7 (5.93%) NUnit
2 5 (4.24%) Git (software)
3 3 (2.54%) Oracle APEX
General
1 26 (22.03%) Telecoms
2 23 (19.49%) Finance
3 12 (10.17%) Banking
4 8 (6.78%) Retail
5 6 (5.08%) Electronics
6 5 (4.24%) Games
7 3 (2.54%) Manufacturing
7 3 (2.54%) Marketing
8 2 (1.69%) Investment Banking
8 2 (1.69%) Multimedia
8 2 (1.69%) Retail Banking
Job Titles
1 27 (22.88%) Analyst
2 24 (20.34%) Developer
3 23 (19.49%) Technical Engineer
4 17 (14.41%) Technical Support
5 15 (12.71%) Support Engineer
6 13 (11.02%) Technical Support Engineer
7 10 (8.47%) Support Analyst
8 9 (7.63%) Banking Analyst
8 9 (7.63%) Banking Business Analyst
8 9 (7.63%) Business Analyst
8 9 (7.63%) Business Finance Analyst
8 9 (7.63%) CRM Analyst
8 9 (7.63%) CRM Business Analyst
8 9 (7.63%) Finance Business Analyst
8 9 (7.63%) Financial Analyst
8 9 (7.63%) SQL Developer
9 8 (6.78%) Senior Developer
9 8 (6.78%) VoIP Engineer
10 7 (5.93%) Linux Engineer
10 7 (5.93%) Virtualisation Engineer
Libraries, Frameworks & Software Standards
1 20 (16.95%) .NET
2 13 (11.02%) HTML
3 12 (10.17%) VXML
4 10 (8.47%) Web Services
4 10 (8.47%) XML
5 8 (6.78%) JSON
6 7 (5.93%) .NET Remoting
6 7 (5.93%) ASP.NET Web API
6 7 (5.93%) CSS
6 7 (5.93%) FreeSWITCH
6 7 (5.93%) LINQ
6 7 (5.93%) WCF
6 7 (5.93%) WinForms
6 7 (5.93%) WPF
7 6 (5.08%) JTAPI
7 6 (5.08%) RFC 2833
7 6 (5.08%) TAPI
7 6 (5.08%) XMPP
8 5 (4.24%) Apache Cordova
8 5 (4.24%) jQuery
Miscellaneous
1 49 (41.53%) IVR
2 15 (12.71%) Computer Science
2 15 (12.71%) Replication
3 10 (8.47%) Management Information System
4 9 (7.63%) Analytical Skills
4 9 (7.63%) Enterprise Software
5 8 (6.78%) Client/Server
6 4 (3.39%) Mathematics
7 3 (2.54%) Driving Licence
8 2 (1.69%) Algorithms
8 2 (1.69%) Cybercrime
8 2 (1.69%) Cyberthreat
8 2 (1.69%) Data Centre
8 2 (1.69%) Data Structures
8 2 (1.69%) Mobile Banking
8 2 (1.69%) Social Network
8 2 (1.69%) Statistics
9 1 (0.85%) Blackberry
9 1 (0.85%) PKI
9 1 (0.85%) User Experience
Operating Systems
1 29 (24.58%) Windows
2 17 (14.41%) Windows Server
3 14 (11.86%) Linux
4 12 (10.17%) Windows Server 2008
5 8 (6.78%) Windows Server 2012
6 7 (5.93%) VMS
7 6 (5.08%) Windows 10
7 6 (5.08%) Windows 7
7 6 (5.08%) Windows Server 2003
8 5 (4.24%) Android
9 2 (1.69%) Windows Vista
10 1 (0.85%) Unix
Processes & Methodologies
1 31 (26.27%) CRM
2 22 (18.64%) ITIL
3 17 (14.41%) Presales
4 15 (12.71%) Prototyping
5 12 (10.17%) User Acceptance Testing
5 12 (10.17%) WFM
6 11 (9.32%) Project Management
7 10 (8.47%) Migration
8 9 (7.63%) Business Analysis
8 9 (7.63%) User Stories
9 8 (6.78%) Information Security
9 8 (6.78%) Root Cause Analysis
10 7 (5.93%) Incident Management
10 7 (5.93%) ITIL V3
10 7 (5.93%) MVVM
10 7 (5.93%) Product Management
10 7 (5.93%) Server Building
10 7 (5.93%) Software Engineering
10 7 (5.93%) Unit Testing
11 6 (5.08%) Mentoring
Programming Languages
1 74 (62.71%) SQL
2 26 (22.03%) C#
3 19 (16.10%) Java
4 16 (13.56%) C
5 13 (11.02%) JavaScript
6 9 (7.63%) C++
6 9 (7.63%) T-SQL
7 7 (5.93%) VB.NET
8 3 (2.54%) PHP
9 2 (1.69%) PL/SQL
9 2 (1.69%) VB
Qualifications
1 24 (20.34%) Degree
2 15 (12.71%) Cisco Certification
3 11 (9.32%) Microsoft Certification
4 7 (5.93%) MCSE
5 6 (5.08%) CCNA
6 5 (4.24%) MCP
7 4 (3.39%) CCNP
7 4 (3.39%) CCNP Voice
8 3 (2.54%) Security Cleared
9 2 (1.69%) CEH
9 2 (1.69%) CISSP
9 2 (1.69%) MCSA
Quality Assurance & Compliance
1 18 (15.25%) PCI DSS
2 12 (10.17%) PA-DSS
3 7 (5.93%) SLA
4 5 (4.24%) ISO/IEC 27001
4 5 (4.24%) QA
System Software
1 13 (11.02%) Active Directory
2 8 (6.78%) VMware Infrastructure
3 3 (2.54%) VMware Server
4 2 (1.69%) Virtual Servers
4 2 (1.69%) VirtualBox
5 1 (0.85%) Virtual Machines
5 1 (0.85%) vSphere
Systems Management
1 8 (6.78%) Cisco UCCE
2 5 (4.24%) Cisco IPCC
3 4 (3.39%) Cisco CUCM
3 4 (3.39%) Cisco UCCX
4 3 (2.54%) Backup Exec
4 3 (2.54%) SCCM
Vendors
1 48 (40.68%) Cisco
2 47 (39.83%) Microsoft
3 43 (36.44%) Avaya
4 21 (17.80%) Mitel
5 17 (14.41%) Genesys
6 15 (12.71%) Oracle
7 12 (10.17%) Verint
7 12 (10.17%) VMware
8 10 (8.47%) Nortel
9 6 (5.08%) NEC
10 5 (4.24%) Rockwell
10 5 (4.24%) Salesforce.com
11 4 (3.39%) Polycom
12 3 (2.54%) SAP
12 3 (2.54%) SolarWinds
12 3 (2.54%) Sybase
12 3 (2.54%) Veeam
13 2 (1.69%) Google
13 2 (1.69%) HP
13 2 (1.69%) i2
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