The statistics below represent IT jobs advertised across the East of England region that had Technical Customer Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Technical Customer Support
Rank 245 264 273
Rank change year-on-year
+19 +9
Permanent jobs requiring a Technical Customer Support 2 6 1
As % of all permanent IT jobs located in the East of England 0.031% 0.081% 0.013%
As % of the Job Titles category 0.032% 0.084% 0.013%
Number of salaries quoted 2 2 0
Median salary £37,000 £19,750 -
Median salary % change year-on-year
+87.34% -
UK excluding London median salary £25,000 £20,000 £25,000
% change year-on-year
+25.00% -20.00%
Technical Customer Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6171 7130 7607
As % of all permanent IT jobs located in the East of England 96.32% 96.14% 97.29%
Number of salaries quoted 5269 6001 6261
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Customer Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in the East of England

Technical Customer Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the East of England region.

Technical Customer Support Salary Trend in the East of England

Technical Customer Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the East of England region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire - 2 £37,000 -
Technical Customer Support
England

Technical Customer Support Skill Set
Top 19 Related IT Skills in the East of England

For the 6 months to 24 August 2016, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Customer Support in the job title.

1 8 (80.00%) Degree
2 7 (70.00%) Statistics
2 7 (70.00%) Finance
2 7 (70.00%) SQL
2 7 (70.00%) ITIL
2 7 (70.00%) Unix
2 7 (70.00%) ITIL Certification
2 7 (70.00%) Mainframe
3 5 (50.00%) Spanish Language
4 2 (20.00%) Android
4 2 (20.00%) iPhone
4 2 (20.00%) Social Media
4 2 (20.00%) Mobile App
4 2 (20.00%) CRM
5 1 (10.00%) Mathematics
5 1 (10.00%) MS Excel
5 1 (10.00%) MS Office
5 1 (10.00%) SLA
5 1 (10.00%) Presales

Technical Customer Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) MS Excel
1 1 (10.00%) MS Office
General
1 7 (70.00%) Finance
2 5 (50.00%) Spanish Language
Miscellaneous
1 7 (70.00%) Mainframe
1 7 (70.00%) Statistics
2 2 (20.00%) iPhone
2 2 (20.00%) Mobile App
2 2 (20.00%) Social Media
3 1 (10.00%) Mathematics
Operating Systems
1 7 (70.00%) Unix
2 2 (20.00%) Android
Processes & Methodologies
1 7 (70.00%) ITIL
2 2 (20.00%) CRM
3 1 (10.00%) Presales
Programming Languages
1 7 (70.00%) SQL
Qualifications
1 8 (80.00%) Degree
2 7 (70.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
Cambridge, Cambridgeshire
ECM Selection
Salary: to c£50,000 DoE + Benefits
Posted: 5 days ago