The statistics below represent IT jobs advertised across the East of England region that had Technical Customer Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Technical Customer Support
England / East of England
Rank 239 264 269
Rank change year-on-year
+25 +5
Permanent jobs requiring a Technical Customer Support 4 3 1
As % of all permanent IT jobs located in the East of England 0.068% 0.042% 0.014%
As % of the Job Titles category 0.071% 0.043% 0.014%
Number of salaries quoted 4 3 1
Median salary £24,250 £32,500 £22,500
Median salary % change year-on-year
-25.38% +44.44%
UK excluding London median salary £19,750 £25,000 £24,000
% change year-on-year
-21.00% +4.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5634 6907 7059
As % of all permanent IT jobs located in the East of England 96.29% 96.75% 97.10%
Number of salaries quoted 4610 5614 5752
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,800 £25,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Customer Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in the East of England

Technical Customer Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the East of England region.

Technical Customer Support Salary Trend in the East of England

Technical Customer Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the East of England region over the 3 months to 22 February 2017.

Technical Customer Support Salary Histogram in the East of England

Technical Customer Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the East of England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +15 2 £16,000 -52.94%
Cambridgeshire +4 2 £38,750 +19.23%
Technical Customer Support
England

Technical Customer Support Skill Set
Top 12 Related IT Skills in the East of England

For the 6 months to 22 February 2017, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Customer Support in the job title.

1 3 (60.00%) Windows
1 3 (60.00%) Windows Server
2 2 (40.00%) Degree
2 2 (40.00%) Analytics
2 2 (40.00%) Linux
2 2 (40.00%) Python
2 2 (40.00%) CCNP
2 2 (40.00%) CCNA
2 2 (40.00%) Cisco Certification
2 2 (40.00%) Network+ Certification
3 1 (20.00%) MS Excel
3 1 (20.00%) Microsoft

Technical Customer Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) MS Excel
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows Server
2 2 (40.00%) Linux
Processes & Methodologies
1 2 (40.00%) Analytics
Programming Languages
1 2 (40.00%) Python
Qualifications
1 2 (40.00%) CCNA
1 2 (40.00%) CCNP
1 2 (40.00%) Cisco Certification
1 2 (40.00%) Degree
1 2 (40.00%) Network+ Certification
Vendors
1 1 (20.00%) Microsoft