The table below looks at the statistics for the Technical Customer Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Customer Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Technical Customer Support
Rank 860 888 863
Rank change year-on-year
+28 -25
Permanent jobs requiring a Technical Customer Support 9 3 3
As % of all permanent IT jobs located in England 0.009% 0.003% 0.003%
As % of the Job Titles category 0.009% 0.003% 0.003%
Number of salaries quoted 8 3 2
Average salary £47,500 £35,000 £19,250
Average salary % change year-on-year
+35.71% +81.81%
UK excluding London average salary £20,000 £33,000 £19,250
% change year-on-year
-39.39% +71.42%
Technical Customer Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97192 104489 96781
As % of all permanent IT jobs located in England 94.68% 94.61% 94.71%
Number of salaries quoted 80393 85908 81520
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Technical Customer Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Customer Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the England region.

Technical Customer Support Salary Trend in England

Technical Customer Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the England region over the 3 months to 6 May 2015.

Technical Customer Support Salary Histogram in England

Technical Customer Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Customer Support within the England region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London - 7 £47,500 -
South East +11 2 £20,000 -42.85%
Technical Customer Support
UK

Technical Customer Support
Top 30 Related IT Skills in England

For the 6 months to 6 May 2015, IT jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title.

1 8 (66.67%) SQL
1 8 (66.67%) ITIL
1 8 (66.67%) Degree
1 8 (66.67%) Computer Science
2 7 (58.33%) Windows
2 7 (58.33%) SQL Server
2 7 (58.33%) MS Office
2 7 (58.33%) Microsoft
2 7 (58.33%) TCP/IP
2 7 (58.33%) Finance
2 7 (58.33%) Front Office
3 1 (8.33%) REST
3 1 (8.33%) Digital Media
3 1 (8.33%) Analytics
3 1 (8.33%) Analytical Skills
3 1 (8.33%) Google Analytics
3 1 (8.33%) Time Management
3 1 (8.33%) Mathematics
3 1 (8.33%) C
3 1 (8.33%) SSH
3 1 (8.33%) Logistics
3 1 (8.33%) Google
3 1 (8.33%) Huawei
3 1 (8.33%) Incident Management
3 1 (8.33%) Publishing
3 1 (8.33%) Telecoms
3 1 (8.33%) Workflow
3 1 (8.33%) SLA
3 1 (8.33%) Cisco
3 1 (8.33%) CCNA

Technical Customer Support
Top Related IT Skills in England by Category

For the 6 months to 6 May 2015, IT jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) Apache
Applications
1 7 (58.33%) MS Office
Cloud Services
1 1 (8.33%) Google Analytics
Communications & Networking
1 7 (58.33%) TCP/IP
2 1 (8.33%) SSH
Database & Business Intelligence
1 7 (58.33%) SQL Server
General
1 7 (58.33%) Front Office
1 7 (58.33%) Finance
2 1 (8.33%) Publishing
2 1 (8.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (8.33%) XML
1 1 (8.33%) REST
Miscellaneous
1 8 (66.67%) Computer Science
2 1 (8.33%) Digital Media
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Mathematics
Operating Systems
1 7 (58.33%) Windows
2 1 (8.33%) UNIX
Processes & Methodologies
1 8 (66.67%) ITIL
2 1 (8.33%) Workflow
2 1 (8.33%) Logistics
2 1 (8.33%) Incident Management
2 1 (8.33%) Time Management
2 1 (8.33%) Analytics
Programming Languages
1 8 (66.67%) SQL
2 1 (8.33%) C
Qualifications
1 8 (66.67%) Degree
2 1 (8.33%) CCNA
2 1 (8.33%) Cisco Certification
Quality Assurance & Compliance
1 1 (8.33%) SLA
Vendors
1 7 (58.33%) Microsoft
2 1 (8.33%) Google
2 1 (8.33%) Huawei
2 1 (8.33%) Cisco