The statistics below represent IT jobs advertised across the England region that had Technical Customer Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Technical Customer Support
Rank 851 900 962
Rank change year-on-year
+49 +62
Permanent jobs requiring a Technical Customer Support 55 22 13
As % of all permanent IT jobs located in England 0.059% 0.022% 0.012%
As % of the Job Titles category 0.061% 0.023% 0.012%
Number of salaries quoted 51 20 13
Median salary £25,000 £46,250 £25,000
Median salary % change year-on-year
-45.94% +85.00%
UK excluding London median salary £23,000 £20,000 £25,000
% change year-on-year
+15.00% -20.00%
Technical Customer Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
89934 96186 106572
As % of all permanent IT jobs located in England 96.32% 96.53% 96.52%
Number of salaries quoted 76512 79745 88117
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Customer Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the England region.

Technical Customer Support Salary Trend in England

Technical Customer Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the England region over the 3 months to 27 May 2016.

Technical Customer Support Salary Histogram in England

Technical Customer Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the England region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +39 28 £25,000 -47.36%
North West - 10 £17,000 -
South East +8 9 £32,500 +62.50%
East of England - 8 £33,000 - 1
Technical Customer Support
UK

Technical Customer Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 May 2016, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Customer Support in the job title.

1 43 (45.26%) Telecoms
1 43 (45.26%) Internet
2 42 (44.21%) Broadband
3 36 (37.89%) Windows
3 36 (37.89%) Degree
4 27 (28.42%) Analytical Skills
5 19 (20.00%) LLU
5 19 (20.00%) VoIP
6 18 (18.95%) ADSL
7 17 (17.89%) SQL
8 16 (16.84%) Wireless
8 16 (16.84%) Kalman Filter
9 12 (12.63%) Linux
9 12 (12.63%) Mathematics
10 11 (11.58%) Microsoft
11 10 (10.53%) Unix
11 10 (10.53%) VMware
12 9 (9.47%) QA
12 9 (9.47%) iSCSI
12 9 (9.47%) VMware Infrastructure
12 9 (9.47%) MS Excel
12 9 (9.47%) NFS
12 9 (9.47%) Business Intelligence
12 9 (9.47%) Salesforce.com
12 9 (9.47%) Finance
12 9 (9.47%) Windows Server
12 9 (9.47%) Case Management
13 8 (8.42%) Enterprise Storage
14 7 (7.37%) Statistics
14 7 (7.37%) ITIL Certification

Technical Customer Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.11%) Apache
1 2 (2.11%) IIS
2 1 (1.05%) MS Exchange
2 1 (1.05%) Tomcat
2 1 (1.05%) WebLogic
2 1 (1.05%) WebSphere
Applications
1 9 (9.47%) MS Excel
2 6 (6.32%) MS Office
Business Applications
1 1 (1.05%) WebTrends
Cloud Services
1 5 (5.26%) SaaS
2 1 (1.05%) Amazon AWS
Communications & Networking
1 43 (45.26%) Internet
2 42 (44.21%) Broadband
3 19 (20.00%) LLU
3 19 (20.00%) VoIP
4 18 (18.95%) ADSL
5 16 (16.84%) Wireless
6 9 (9.47%) iSCSI
7 6 (6.32%) SMTP
8 2 (2.11%) LAN
8 2 (2.11%) LDAP
8 2 (2.11%) TCP/IP
8 2 (2.11%) WAN
9 1 (1.05%) HTTP
9 1 (1.05%) Network Security
Database & Business Intelligence
1 2 (2.11%) SQL Server
2 1 (1.05%) MySQL
2 1 (1.05%) Oracle Database
General
1 43 (45.26%) Telecoms
2 9 (9.47%) Finance
3 3 (3.16%) Spanish Language
4 1 (1.05%) Dutch Language
4 1 (1.05%) Publishing
4 1 (1.05%) Retail
Libraries, Frameworks & Software Standards
1 6 (6.32%) HTML
2 5 (5.26%) CSS
3 3 (3.16%) XML
4 1 (1.05%) REST
4 1 (1.05%) Web Services
Miscellaneous
1 27 (28.42%) Analytical Skills
2 12 (12.63%) Mathematics
3 8 (8.42%) Enterprise Storage
4 7 (7.37%) Statistics
5 6 (6.32%) Mainframe
6 4 (4.21%) Blackberry
7 2 (2.11%) iPhone
7 2 (2.11%) Management Information System
7 2 (2.11%) Mobile App
7 2 (2.11%) Social Media
8 1 (1.05%) Computer Science
8 1 (1.05%) Enterprise Software
8 1 (1.05%) PKI
8 1 (1.05%) User Experience
Operating Systems
1 36 (37.89%) Windows
2 12 (12.63%) Linux
3 10 (10.53%) Unix
4 9 (9.47%) Windows Server
5 6 (6.32%) Android
6 1 (1.05%) Mac OS
6 1 (1.05%) Windows 7
6 1 (1.05%) Windows Server 2008
Processes & Methodologies
1 16 (16.84%) Kalman Filter
2 9 (9.47%) Business Intelligence
2 9 (9.47%) Case Management
3 7 (7.37%) CRM
3 7 (7.37%) ITIL
4 3 (3.16%) Presales
5 1 (1.05%) DevOps
5 1 (1.05%) E-Commerce
5 1 (1.05%) Escalation Management
5 1 (1.05%) Fraud Detection
5 1 (1.05%) Identity Access Management
5 1 (1.05%) Identity Management
5 1 (1.05%) Information Security
5 1 (1.05%) Mentoring
5 1 (1.05%) Network Architecture
5 1 (1.05%) Product Management
5 1 (1.05%) Root Cause Analysis
5 1 (1.05%) SIEM
Programming Languages
1 17 (17.89%) SQL
2 5 (5.26%) JavaScript
3 1 (1.05%) C#
3 1 (1.05%) PHP
Qualifications
1 36 (37.89%) Degree
2 7 (7.37%) ITIL Certification
3 2 (2.11%) CCENT
3 2 (2.11%) CCNA
3 2 (2.11%) CCNP
3 2 (2.11%) Cisco Certification
Quality Assurance & Compliance
1 9 (9.47%) QA
System Software
1 9 (9.47%) NFS
1 9 (9.47%) VMware Infrastructure
2 5 (5.26%) IMail Server
3 2 (2.11%) Active Directory
Vendors
1 11 (11.58%) Microsoft
2 10 (10.53%) VMware
3 9 (9.47%) Salesforce.com
4 4 (4.21%) Apple
5 3 (3.16%) BT
5 3 (3.16%) Cisco
6 2 (2.11%) Oracle
7 1 (1.05%) Remedy
7 1 (1.05%) Sun
Harrogate
Volt
Salary: £18500 per annum + Total Package £22,000
Posted: 3 days ago
Watford, Hertfordshire
Computer People
Salary: £32000.00 - £40000.00 per annum
Posted: 3 days ago