The table below looks at the statistics for the Technical Customer Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Customer Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Technical Customer Support
Rank 848 884 859
Rank change year-on-year
+36 -25
Permanent jobs requiring a Technical Customer Support 13 2 5
As % of all permanent IT jobs located in England 0.013% 0.002% 0.005%
As % of the Job Titles category 0.013% 0.002% 0.005%
Number of salaries quoted 2 0 5
Average salary £49,500 - £24,000
90% offered a salary of more than £29,100 - £16,000
10% offered a salary of more than £69,900 - £24,900
UK excluding London average salary £24,000 - £24,000
Technical Customer Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97285 102439 95015
As % of all permanent IT jobs located in England 94.18% 94.49% 94.25%
Number of salaries quoted 81970 83640 79578
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Customer Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Customer Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the England region.

Technical Customer Support Salary Trend in England

Technical Customer Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the England region over the 3 months to 2 September 2015.

Technical Customer Support Salary Histogram in England

Technical Customer Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Customer Support within the England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +9 6 - - 1
Yorkshire - 5 - -
London - 1 £75,000 -
South East - 1 £24,000 -
Technical Customer Support
UK

Technical Customer Support
Top 30 Related IT Skills in England

For the 6 months to 2 September 2015, IT jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title.

1 22 (75.86%) ITIL
2 17 (58.62%) Windows
3 13 (44.83%) SQL
3 13 (44.83%) Degree
3 13 (44.83%) Computer Science
4 11 (37.93%) Microsoft
5 10 (34.48%) SLA
6 9 (31.03%) Active Directory
7 8 (27.59%) SQL Server
7 8 (27.59%) MS Office
7 8 (27.59%) TCP/IP
7 8 (27.59%) Finance
7 8 (27.59%) Front Office
8 5 (17.24%) Publishing
8 5 (17.24%) Workflow
8 5 (17.24%) SSH
8 5 (17.24%) Google
8 5 (17.24%) Google Analytics
8 5 (17.24%) Time Management
8 5 (17.24%) PHP
8 5 (17.24%) Apache
8 5 (17.24%) E-Commerce
8 5 (17.24%) XML
8 5 (17.24%) UNIX
8 5 (17.24%) C
8 5 (17.24%) Mathematics
8 5 (17.24%) REST
8 5 (17.24%) Digital Media
8 5 (17.24%) Analytics
9 4 (13.79%) Cisco Certification

Technical Customer Support
Top Related IT Skills in England by Category

For the 6 months to 2 September 2015, IT jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.24%) Apache
2 3 (10.34%) MS Exchange
2 3 (10.34%) Exchange Server 2003
2 3 (10.34%) Exchange Server 2007
2 3 (10.34%) Exchange Server 2010
Applications
1 8 (27.59%) MS Office
Cloud Services
1 5 (17.24%) Google Analytics
2 1 (3.45%) SaaS
Communications & Networking
1 8 (27.59%) TCP/IP
2 5 (17.24%) SSH
3 3 (10.34%) Cisco IOS
3 3 (10.34%) LAN
3 3 (10.34%) WAN
Database & Business Intelligence
1 8 (27.59%) SQL Server
General
1 8 (27.59%) Front Office
1 8 (27.59%) Finance
2 5 (17.24%) Publishing
3 1 (3.45%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (17.24%) XML
1 5 (17.24%) REST
2 1 (3.45%) HTML
Miscellaneous
1 13 (44.83%) Computer Science
2 5 (17.24%) Digital Media
2 5 (17.24%) Mathematics
3 1 (3.45%) Enterprise Software
3 1 (3.45%) Analytical Skills
3 1 (3.45%) Social Media
Operating Systems
1 17 (58.62%) Windows
2 5 (17.24%) UNIX
3 3 (10.34%) Windows Server 2003
3 3 (10.34%) Windows Server 2008
3 3 (10.34%) Windows 2000 Server
3 3 (10.34%) Mac OS
Processes & Methodologies
1 22 (75.86%) ITIL
2 5 (17.24%) E-Commerce
2 5 (17.24%) Workflow
2 5 (17.24%) Time Management
2 5 (17.24%) Analytics
3 1 (3.45%) Website Architecture
3 1 (3.45%) Logistics
3 1 (3.45%) Incident Management
3 1 (3.45%) Web Development
Programming Languages
1 13 (44.83%) SQL
2 5 (17.24%) PHP
2 5 (17.24%) C
3 1 (3.45%) JavaScript
Qualifications
1 13 (44.83%) Degree
2 4 (13.79%) CCNA
2 4 (13.79%) Cisco Certification
3 3 (10.34%) Microsoft Certification
3 3 (10.34%) VMware Certified Professional (VCP)
3 3 (10.34%) MCDST
3 3 (10.34%) MCTS
3 3 (10.34%) MCITP
3 3 (10.34%) CCA
3 3 (10.34%) Citrix Certification
3 3 (10.34%) ITIL Foundation Certificate
3 3 (10.34%) MCSE
Quality Assurance & Compliance
1 10 (34.48%) SLA
System Software
1 9 (31.03%) Active Directory
2 3 (10.34%) Terminal Services
Vendors
1 11 (37.93%) Microsoft
2 5 (17.24%) Google
3 4 (13.79%) Cisco
4 3 (10.34%) HP
4 3 (10.34%) Citrix
4 3 (10.34%) VMware
5 1 (3.45%) Huawei
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: Yesterday