The table below looks at the statistics for the Technical Customer Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Customer Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Technical Customer Support
Rank - 868 841
Permanent jobs requiring a Technical Customer Support 0 3 5
As % of all permanent IT jobs located in England - 0.003% 0.005%
As % of the Job Titles category - 0.003% 0.005%
Number of salaries quoted 0 3 5
Average salary - £31,500 £55,000
Average salary % change year-on-year
- -42.72%
UK excluding London average salary - £31,500 £55,000
% change year-on-year
- -42.72%
Technical Customer Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94634 94059 95667
As % of all permanent IT jobs located in England 94.85% 94.44% 94.95%
Number of salaries quoted 78629 76398 81688
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Customer Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Customer Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the England region.

Technical Customer Support Salary Trend in England

Technical Customer Support
Top 14 Related IT Skills in England

For the 6 months to 2 March 2015, IT jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title.

1 7 (50.00%) French Language
1 7 (50.00%) German Language
2 3 (21.43%) Italian Language
2 3 (21.43%) Spanish Language
3 1 (7.14%) ISO 14001
3 1 (7.14%) C#
3 1 (7.14%) C++
3 1 (7.14%) SQL
3 1 (7.14%) Oracle
3 1 (7.14%) MS Office
3 1 (7.14%) MS Excel
3 1 (7.14%) ISO 9001
3 1 (7.14%) Microsoft
3 1 (7.14%) Summit

Technical Customer Support
Top Related IT Skills in England by Category

For the 6 months to 2 March 2015, IT jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (7.14%) MS Office
1 1 (7.14%) MS Excel
Business Applications
1 1 (7.14%) Summit
General
1 7 (50.00%) French Language
1 7 (50.00%) German Language
2 3 (21.43%) Italian Language
2 3 (21.43%) Spanish Language
Programming Languages
1 1 (7.14%) C#
1 1 (7.14%) C++
1 1 (7.14%) SQL
Quality Assurance & Compliance
1 1 (7.14%) ISO 9001
1 1 (7.14%) ISO 14001
Vendors
1 1 (7.14%) Oracle
1 1 (7.14%) Microsoft