The statistics below represent IT jobs advertised across the England region that had Technical Customer Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Technical Customer Support
Rank 879 926 933
Rank change year-on-year
+47 +7
Permanent jobs requiring a Technical Customer Support 13 22 13
As % of all permanent IT jobs located in England 0.014% 0.022% 0.012%
As % of the Job Titles category 0.015% 0.022% 0.012%
Number of salaries quoted 13 11 11
Median salary £25,000 £24,000 £25,000
Median salary % change year-on-year
+4.16% -4.00%
90% offered a salary of more than £20,700 £19,500 £14,500
10% offered a salary of more than £37,900 £45,000 £30,000
UK excluding London median salary £25,000 £20,000 £25,000
% change year-on-year
+25.00% -20.00%
Technical Customer Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86998 98052 105037
As % of all permanent IT jobs located in England 96.33% 96.19% 96.43%
Number of salaries quoted 73929 82173 85485
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Customer Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the England region.

Technical Customer Support Salary Trend in England

Technical Customer Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the England region over the 3 months to 27 August 2016.

Technical Customer Support Salary Histogram in England

Technical Customer Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the England region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +18 8 £25,000 +4.16% 1
East of England +15 2 £37,000 +85.00% 2
South West - 2 £22,500 -
Yorkshire +28 1 £20,250 -
Technical Customer Support
UK

Technical Customer Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 August 2016, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Customer Support in the job title.

1 29 (42.65%) Degree
2 27 (39.71%) Internet
3 25 (36.76%) Windows
4 24 (35.29%) Telecoms
5 23 (33.82%) Broadband
6 16 (23.53%) Analytical Skills
7 15 (22.06%) ADSL
7 15 (22.06%) SQL
8 13 (19.12%) Kalman Filter
8 13 (19.12%) LLU
8 13 (19.12%) Wireless
8 13 (19.12%) Linux
8 13 (19.12%) MS Excel
8 13 (19.12%) VoIP
8 13 (19.12%) Microsoft
9 11 (16.18%) VMware
9 11 (16.18%) QA
9 11 (16.18%) Case Management
10 10 (14.71%) VMware Infrastructure
10 10 (14.71%) CRM
11 9 (13.24%) NFS
11 9 (13.24%) Business Intelligence
11 9 (13.24%) Finance
11 9 (13.24%) Salesforce.com
11 9 (13.24%) iSCSI
11 9 (13.24%) Windows Server
12 8 (11.76%) Enterprise Storage
12 8 (11.76%) Unix
13 7 (10.29%) SMTP
13 7 (10.29%) ITIL

Technical Customer Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.88%) IIS
2 3 (4.41%) Apache
3 2 (2.94%) Tomcat
3 2 (2.94%) WebLogic
3 2 (2.94%) WebSphere
4 1 (1.47%) MS Exchange
Applications
1 13 (19.12%) MS Excel
2 5 (7.35%) MS Office
3 1 (1.47%) MS PowerPoint
Business Applications
1 2 (2.94%) Payment Gateway
Cloud Services
1 6 (8.82%) SaaS
2 1 (1.47%) Amazon AWS
Communications & Networking
1 27 (39.71%) Internet
2 23 (33.82%) Broadband
3 15 (22.06%) ADSL
4 13 (19.12%) LLU
4 13 (19.12%) VoIP
4 13 (19.12%) Wireless
5 9 (13.24%) iSCSI
6 7 (10.29%) SMTP
7 3 (4.41%) TCP/IP
8 2 (2.94%) LAN
8 2 (2.94%) WAN
9 1 (1.47%) ATM
9 1 (1.47%) Firewall
9 1 (1.47%) HTTP
9 1 (1.47%) LDAP
9 1 (1.47%) Network Security
Database & Business Intelligence
1 1 (1.47%) SQL Server
General
1 24 (35.29%) Telecoms
2 9 (13.24%) Finance
3 5 (7.35%) Spanish Language
4 1 (1.47%) Dutch Language
4 1 (1.47%) Marketing
4 1 (1.47%) Publishing
4 1 (1.47%) Retail
Libraries, Frameworks & Software Standards
1 6 (8.82%) HTML
2 5 (7.35%) CSS
3 1 (1.47%) REST
3 1 (1.47%) Web Services
Miscellaneous
1 16 (23.53%) Analytical Skills
2 8 (11.76%) Enterprise Storage
3 7 (10.29%) Mainframe
3 7 (10.29%) Statistics
4 5 (7.35%) Mathematics
5 2 (2.94%) iPhone
5 2 (2.94%) Mobile App
5 2 (2.94%) PKI
5 2 (2.94%) Social Media
6 1 (1.47%) Data Centre
6 1 (1.47%) Digital Media
6 1 (1.47%) Management Information System
6 1 (1.47%) User Experience
Operating Systems
1 25 (36.76%) Windows
2 13 (19.12%) Linux
3 9 (13.24%) Windows Server
4 8 (11.76%) Unix
5 2 (2.94%) Android
6 1 (1.47%) Windows 7
6 1 (1.47%) Windows Server 2008
Processes & Methodologies
1 13 (19.12%) Kalman Filter
2 11 (16.18%) Case Management
3 10 (14.71%) CRM
4 9 (13.24%) Business Intelligence
5 7 (10.29%) ITIL
6 2 (2.94%) Identity Management
6 2 (2.94%) Line Management
7 1 (1.47%) Digital Marketing
7 1 (1.47%) Escalation Management
7 1 (1.47%) Fraud Detection
7 1 (1.47%) Presales
Programming Languages
1 15 (22.06%) SQL
2 5 (7.35%) JavaScript
Qualifications
1 29 (42.65%) Degree
2 7 (10.29%) ITIL Certification
3 2 (2.94%) CCENT
3 2 (2.94%) CCNA
3 2 (2.94%) CCNP
3 2 (2.94%) Cisco Certification
3 2 (2.94%) MCP
Quality Assurance & Compliance
1 11 (16.18%) QA
2 1 (1.47%) SLA
System Software
1 10 (14.71%) VMware Infrastructure
2 9 (13.24%) NFS
3 6 (8.82%) IMail Server
4 1 (1.47%) Active Directory
4 1 (1.47%) Hyper-V
4 1 (1.47%) VirtualBox
4 1 (1.47%) VMware ESX
Vendors
1 13 (19.12%) Microsoft
2 11 (16.18%) VMware
3 9 (13.24%) Salesforce.com
4 3 (4.41%) Cisco
5 1 (1.47%) Openreach
5 1 (1.47%) Oracle
5 1 (1.47%) Sun
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £20,000 per annum + benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £50000 - £60000 per annum + Interview slots available!
Posted: 2 days ago