The statistics below represent IT jobs advertised across the England region that had Technical Customer Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Technical Customer Support
UK / England
Rank 818 880 934
Rank change year-on-year
+62 +54
Permanent jobs requiring a Technical Customer Support 15 40 13
As % of all permanent IT jobs located in England 0.019% 0.042% 0.013%
As % of the Job Titles category 0.020% 0.044% 0.013%
Number of salaries quoted 14 39 13
Median salary £19,750 £20,480 £24,000
Median salary % change year-on-year
-3.56% -14.66%
90% offered a salary of more than £17,125 £17,200 £22,499
10% offered a salary of more than £32,500 £32,800 £25,000
UK excluding London median salary £19,750 £25,000 £24,000
% change year-on-year
-21.00% +4.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76467 91104 96733
As % of all permanent IT jobs located in England 96.33% 96.47% 96.75%
Number of salaries quoted 63889 77095 80374
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Customer Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the England region.

Technical Customer Support Salary Trend in England

Technical Customer Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the England region over the 3 months to 27 February 2017.

Technical Customer Support Salary Histogram in England

Technical Customer Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yorkshire - 6 £19,750 -
East of England +12 4 £24,250 -28.67%
South East +44 3 £28,250 -13.07%
London +46 2 £25,000 +22.10%
Technical Customer Support
UK

Technical Customer Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 February 2017, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Customer Support in the job title.

1 23 (53.49%) Windows
2 21 (48.84%) SLA
3 17 (39.53%) Wi-Fi
4 14 (32.56%) Microsoft
4 14 (32.56%) MS Excel
5 12 (27.91%) Degree
6 9 (20.93%) Internet
6 9 (20.93%) CRM
6 9 (20.93%) SMTP
6 9 (20.93%) IMail Server
6 9 (20.93%) SaaS
7 5 (11.63%) Linux
8 4 (9.30%) TCP/IP
8 4 (9.30%) Analytics
9 3 (6.98%) Windows Server
9 3 (6.98%) MS Office
10 2 (4.65%) Network+ Certification
10 2 (4.65%) Games
10 2 (4.65%) PKI
10 2 (4.65%) Retail
10 2 (4.65%) Retail-J
10 2 (4.65%) WebSphere
10 2 (4.65%) Wireshark
10 2 (4.65%) Apple iOS
10 2 (4.65%) SIEM
10 2 (4.65%) Android
10 2 (4.65%) ITIL
10 2 (4.65%) WebLogic
10 2 (4.65%) IIS
10 2 (4.65%) Apache

Technical Customer Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.65%) Apache
1 2 (4.65%) IIS
1 2 (4.65%) Tomcat
1 2 (4.65%) WebLogic
1 2 (4.65%) WebSphere
Applications
1 14 (32.56%) MS Excel
2 3 (6.98%) MS Office
Business Applications
1 2 (4.65%) Retail-J
Cloud Services
1 9 (20.93%) SaaS
Communications & Networking
1 17 (39.53%) Wi-Fi
2 9 (20.93%) Internet
2 9 (20.93%) SMTP
3 4 (9.30%) TCP/IP
4 2 (4.65%) Firewall
4 2 (4.65%) Skype
4 2 (4.65%) Wireshark
Database & Business Intelligence
1 1 (2.33%) Relational Database
General
1 2 (4.65%) Games
1 2 (4.65%) Retail
2 1 (2.33%) Italian Language
2 1 (2.33%) Spanish Language
Miscellaneous
1 2 (4.65%) Cyberthreat
1 2 (4.65%) EPoS
1 2 (4.65%) Mobile App
1 2 (4.65%) PKI
2 1 (2.33%) Digital Media
Operating Systems
1 23 (53.49%) Windows
2 5 (11.63%) Linux
3 3 (6.98%) Windows Server
4 2 (4.65%) Android
4 2 (4.65%) Apple iOS
5 1 (2.33%) Windows 10
5 1 (2.33%) Windows 8
5 1 (2.33%) Windows XP
Processes & Methodologies
1 9 (20.93%) CRM
2 4 (9.30%) Analytics
3 2 (4.65%) Identity Management
3 2 (4.65%) ITIL
3 2 (4.65%) SIEM
4 1 (2.33%) Change Management
4 1 (2.33%) Presales
4 1 (2.33%) Server Virtualisation
Programming Languages
1 2 (4.65%) Python
Qualifications
1 12 (27.91%) Degree
2 2 (4.65%) CCNA
2 2 (4.65%) CCNP
2 2 (4.65%) Cisco Certification
2 2 (4.65%) CISSP
2 2 (4.65%) Network+ Certification
Quality Assurance & Compliance
1 21 (48.84%) SLA
System Software
1 9 (20.93%) IMail Server
Systems Management
1 2 (4.65%) AirWatch
Vendors
1 14 (32.56%) Microsoft
2 2 (4.65%) LogRhythm
2 2 (4.65%) Motorola
Bristol, Avon
Offer Recruitment
Salary: From £22,000 to £30,000 per annum
Posted: 5 days ago