The statistics below represent IT jobs advertised across the England region that had Technical Customer Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Technical Customer Support
UK / England
Rank 824 872 900
Rank change year-on-year
+48 +28
Permanent jobs requiring a Technical Customer Support 21 22 21
As % of all permanent IT jobs located in England 0.027% 0.024% 0.022%
As % of the Job Titles category 0.028% 0.025% 0.023%
Number of salaries quoted 20 22 21
Median salary £24,000 £20,353 £22,500
Median salary % change year-on-year
+17.92% -9.54%
UK excluding London median salary £24,000 £25,000 £22,500
% change year-on-year
-4.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76009 88690 93012
As % of all permanent IT jobs located in England 96.46% 96.51% 96.69%
Number of salaries quoted 63572 75206 77885
Median salary £47,500 £46,000 £45,000
Median salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Customer Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the England region.

Technical Customer Support Salary Trend in England

Technical Customer Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Customer Support across the England region over the 3 months to 17 January 2017.

Technical Customer Support Salary Histogram in England

Technical Customer Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the England region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +69 8 £32,000 +28.00%
Yorkshire - 8 £19,750 -
London +60 2 £25,000 +23.57% 1
East of England - 2 £32,500 - 3
East Midlands - 1 £25,000 -
Technical Customer Support
UK

Technical Customer Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 17 January 2017, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Customer Support in the job title.

1 21 (47.73%) Windows
2 19 (43.18%) SLA
3 18 (40.91%) Microsoft
3 18 (40.91%) MS Excel
4 15 (34.09%) Wi-Fi
4 15 (34.09%) Degree
5 12 (27.27%) CRM
6 11 (25.00%) SMTP
6 11 (25.00%) Internet
6 11 (25.00%) IMail Server
6 11 (25.00%) SaaS
7 7 (15.91%) Linux
8 5 (11.36%) MS Office
8 5 (11.36%) TCP/IP
9 4 (9.09%) IIS
9 4 (9.09%) Analytics
10 3 (6.82%) WebSphere
10 3 (6.82%) Retail
10 3 (6.82%) PKI
10 3 (6.82%) WebLogic
10 3 (6.82%) Apache
10 3 (6.82%) Tomcat
10 3 (6.82%) Firewall
10 3 (6.82%) Identity Management
11 2 (4.55%) Python
11 2 (4.55%) ITIL
11 2 (4.55%) CISSP
11 2 (4.55%) Motorola
11 2 (4.55%) EPoS
11 2 (4.55%) Retail-J

Technical Customer Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.09%) IIS
2 3 (6.82%) Apache
2 3 (6.82%) Tomcat
2 3 (6.82%) WebLogic
2 3 (6.82%) WebSphere
Applications
1 18 (40.91%) MS Excel
2 5 (11.36%) MS Office
3 1 (2.27%) MS PowerPoint
Business Applications
1 2 (4.55%) Retail-J
2 1 (2.27%) Payment Gateway
Cloud Services
1 11 (25.00%) SaaS
Communications & Networking
1 15 (34.09%) Wi-Fi
2 11 (25.00%) Internet
2 11 (25.00%) SMTP
3 5 (11.36%) TCP/IP
4 3 (6.82%) Firewall
5 2 (4.55%) Skype
5 2 (4.55%) Wireshark
Database & Business Intelligence
1 1 (2.27%) Relational Database
General
1 3 (6.82%) Retail
2 2 (4.55%) Games
3 1 (2.27%) Finance
3 1 (2.27%) Italian Language
3 1 (2.27%) Marketing
3 1 (2.27%) Spanish Language
3 1 (2.27%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.27%) HTML
Miscellaneous
1 3 (6.82%) PKI
2 2 (4.55%) Cyberthreat
2 2 (4.55%) Digital Media
2 2 (4.55%) EPoS
2 2 (4.55%) Mobile App
3 1 (2.27%) Data Centre
Operating Systems
1 21 (47.73%) Windows
2 7 (15.91%) Linux
3 2 (4.55%) Android
3 2 (4.55%) Apple iOS
3 2 (4.55%) Windows Server
4 1 (2.27%) Windows 10
4 1 (2.27%) Windows 8
4 1 (2.27%) Windows XP
Processes & Methodologies
1 12 (27.27%) CRM
2 4 (9.09%) Analytics
3 3 (6.82%) Identity Management
4 2 (4.55%) ITIL
4 2 (4.55%) SIEM
5 1 (2.27%) Case Management
5 1 (2.27%) Change Management
5 1 (2.27%) Digital Marketing
5 1 (2.27%) Line Management
5 1 (2.27%) Presales
5 1 (2.27%) Server Virtualisation
Programming Languages
1 2 (4.55%) Python
2 1 (2.27%) SQL
Qualifications
1 15 (34.09%) Degree
2 2 (4.55%) CISSP
3 1 (2.27%) MCP
Quality Assurance & Compliance
1 19 (43.18%) SLA
2 1 (2.27%) QA
System Software
1 11 (25.00%) IMail Server
2 1 (2.27%) Hyper-V
2 1 (2.27%) VirtualBox
2 1 (2.27%) VMware ESX
2 1 (2.27%) VMware Infrastructure
Systems Management
1 2 (4.55%) AirWatch
Vendors
1 18 (40.91%) Microsoft
2 2 (4.55%) LogRhythm
2 2 (4.55%) Motorola
3 1 (2.27%) VMware
Huntingdon, Cambridgeshire
Evolution Recruitment Solutions
Salary: 45k + benefits
Posted: 4 days ago
Cambridgeshire
ECM Selection
Salary: £Excellent + car + package
Posted: 4 days ago
Burnley
Recruitment Genius Ltd
Salary: £22000 per annum
Posted: 7 days ago
London, UK
Concirrus
Salary: £23,000+ p.a dependent on experience, + benefits
Posted: 7 days ago