The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Eastleigh region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 8 16 -
Rank change year-on-year
+8 -
Permanent jobs requiring a Technical Support 1 2 0
As % of all permanent IT jobs located in Eastleigh 4.55% 4.17% -
As % of the Job Titles category 4.55% 4.26% -
Number of salaries quoted 1 2 0
Average salary £24,000 £33,500 -
Average salary % change year-on-year
-28.35% -
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Eastleigh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Eastleigh
Permanent IT job ads with a match in the
Job Titles category
22 47 38
As % of all permanent IT jobs located in Eastleigh 100.00% 97.92% 88.37%
Number of salaries quoted 16 46 35
Average salary £28,000 £35,000 £42,500
Average salary % change year-on-year
-20.00% -17.64%
90% offered a salary of more than £22,500 £20,350 £14,000
10% offered a salary of more than £42,500 £57,500 £45,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Eastleigh

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Eastleigh region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Eastleigh

Technical Support
Salary Trend in Eastleigh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Eastleigh region.

Technical Support Salary Trend in Eastleigh

Technical Support
Top 17 Related IT Skills in Eastleigh

For the 6 months to 22 August 2014, IT jobs across the Eastleigh region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (100.00%) Windows
2 6 (85.71%) Windows 2000
2 6 (85.71%) Windows XP
2 6 (85.71%) Active Directory
2 6 (85.71%) EPoS
2 6 (85.71%) Back Office
2 6 (85.71%) Retail
2 6 (85.71%) MS Office
2 6 (85.71%) SAP
2 6 (85.71%) ITIL
2 6 (85.71%) Time Management
2 6 (85.71%) Windows 7
3 1 (14.29%) SQL Server
3 1 (14.29%) Team Foundation Server
3 1 (14.29%) QA
3 1 (14.29%) SLA
3 1 (14.29%) Microsoft

Technical Support
Top Related IT Skills in Eastleigh by Category

For the 6 months to 22 August 2014, IT jobs across the Eastleigh region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 6 (85.71%) MS Office
Database & Business Intelligence
1 1 (14.29%) SQL Server
Development Applications
1 1 (14.29%) Team Foundation Server
General
1 6 (85.71%) Back Office
1 6 (85.71%) Retail
Miscellaneous
1 6 (85.71%) EPoS
Operating Systems
1 7 (100.00%) Windows
2 6 (85.71%) Windows 2000
2 6 (85.71%) Windows XP
2 6 (85.71%) Windows 7
Processes & Methodologies
1 6 (85.71%) ITIL
1 6 (85.71%) Time Management
Quality Assurance & Compliance
1 1 (14.29%) QA
1 1 (14.29%) SLA
System Software
1 6 (85.71%) Active Directory
Vendors
1 6 (85.71%) SAP
2 1 (14.29%) Microsoft