The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 165 150 170
Rank change year-on-year
-15 +20
Permanent jobs requiring a Technical Support 21 42 28
As % of all permanent IT jobs located in Hampshire 0.59% 1.06% 0.71%
As % of the Job Titles category 0.62% 1.12% 0.75%
Number of salaries quoted 18 41 26
Average salary £25,250 £25,000 £31,750
Average salary % change year-on-year
+1.00% -21.25%
90% offered a salary of more than £22,500 £14,500 £23,250
10% offered a salary of more than £45,000 £39,500 £37,500
UK excluding London average salary £27,500 £30,000 £30,750
% change year-on-year
-8.33% -2.43%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3413 3738 3729
As % of all permanent IT jobs located in Hampshire 95.20% 94.30% 94.79%
Number of salaries quoted 2765 3060 3201
Average salary £40,500 £40,000 £37,500
Average salary % change year-on-year
+1.25% +6.66%
90% offered a salary of more than £24,000 £24,500 £23,500
10% offered a salary of more than £57,500 £55,000 £58,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hampshire

Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hampshire region.

Technical Support Salary Trend in Hampshire

Technical Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hampshire region over the 3 months to 30 July 2015.

Technical Support Salary Histogram in Hampshire

Technical Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham +23 5 £24,000 +65.51%
Southampton +6 5 £45,000 +50.00%
Basingstoke +15 2 £27,000 -28.00% 1
Eastleigh -7 2 £22,500 -6.25%
Farnborough -28 2 £30,250 -23.41%
Alton - 1 £19,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 July 2015, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 47 (77.05%) Windows
2 35 (57.38%) Microsoft
3 19 (31.15%) ITIL
4 18 (29.51%) Active Directory
4 18 (29.51%) MS Exchange
5 17 (27.87%) Citrix
5 17 (27.87%) MS Office
6 16 (26.23%) SLA
6 16 (26.23%) Windows Server 2008
7 14 (22.95%) VMware
7 14 (22.95%) MS Excel
8 13 (21.31%) Linux
8 13 (21.31%) SQL Server
9 11 (18.03%) SQL
10 10 (16.39%) UNIX
10 10 (16.39%) Windows Server 2003
11 9 (14.75%) Firewall
11 9 (14.75%) XenApp
11 9 (14.75%) Exchange Server 2010
11 9 (14.75%) Windows 8
12 8 (13.11%) VMware ESXi
12 8 (13.11%) Windows 2000 Server
12 8 (13.11%) Retail
12 8 (13.11%) Exchange Server 2003
12 8 (13.11%) Cisco Certification
12 8 (13.11%) Microsoft Certification
12 8 (13.11%) Cisco
12 8 (13.11%) CCNA
12 8 (13.11%) CRM
12 8 (13.11%) Windows XP

Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 July 2015, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (29.51%) MS Exchange
2 9 (14.75%) Exchange Server 2010
3 8 (13.11%) Exchange Server 2003
4 7 (11.48%) Exchange Server 2007
5 5 (8.20%) IIS
6 3 (4.92%) SharePoint
7 2 (3.28%) Tomcat
7 2 (3.28%) JBoss
7 2 (3.28%) MS Project Server
8 1 (1.64%) Lync
8 1 (1.64%) Apache
Applications
1 17 (27.87%) MS Office
2 14 (22.95%) MS Excel
Cloud Services
1 2 (3.28%) SaaS
Communications & Networking
1 9 (14.75%) Firewall
2 7 (11.48%) DNS
3 5 (8.20%) TCP/IP
3 5 (8.20%) Wireless
4 4 (6.56%) SSH
5 3 (4.92%) Cisco IOS
5 3 (4.92%) Internet
5 3 (4.92%) LAN
5 3 (4.92%) VoIP
5 3 (4.92%) WAN
6 2 (3.28%) DHCP
6 2 (3.28%) VPN
6 2 (3.28%) SAN
7 1 (1.64%) HTTP
7 1 (1.64%) NetScaler
Database & Business Intelligence
1 13 (21.31%) SQL Server
2 4 (6.56%) Crystal Reports
2 4 (6.56%) SQL Server 2008
3 2 (3.28%) Oracle Database
3 2 (3.28%) Relational Database
4 1 (1.64%) MySQL
4 1 (1.64%) SQL Server 2012
4 1 (1.64%) Oracle Database 11g
Development Applications
1 5 (8.20%) Team Foundation Server
2 2 (3.28%) Visual Studio
3 1 (1.64%) Subversion
General
1 8 (13.11%) Retail
2 5 (8.20%) Telecoms
2 5 (8.20%) Finance
3 4 (6.56%) Manufacturing
4 3 (4.92%) Aerospace
Libraries, Frameworks & Software Standards
1 7 (11.48%) HTML
2 5 (8.20%) .NET
3 3 (4.92%) XML
4 1 (1.64%) jQuery
4 1 (1.64%) HTML5
4 1 (1.64%) CSS
Miscellaneous
1 5 (8.20%) EPoS
2 3 (4.92%) Thin Client
2 3 (4.92%) Life Science
2 3 (4.92%) Fat Client
3 2 (3.28%) iPad
3 2 (3.28%) Analytical Skills
3 2 (3.28%) Clustering
4 1 (1.64%) Mathematics
4 1 (1.64%) EMC VNX
Operating Systems
1 47 (77.05%) Windows
2 16 (26.23%) Windows Server 2008
3 13 (21.31%) Linux
4 10 (16.39%) Windows Server 2003
4 10 (16.39%) UNIX
5 9 (14.75%) Windows 8
6 8 (13.11%) Windows 2000 Server
6 8 (13.11%) Windows XP
7 7 (11.48%) Windows Server 2012
8 5 (8.20%) Windows 7
9 4 (6.56%) Windows Vista
10 3 (4.92%) AIX
10 3 (4.92%) Mac OS
11 2 (3.28%) Red Hat Enterprise Linux
12 1 (1.64%) Solaris
Processes & Methodologies
1 19 (31.15%) ITIL
2 8 (13.11%) CRM
3 5 (8.20%) Software Engineering
4 4 (6.56%) Service Management
5 3 (4.92%) Service Delivery
5 3 (4.92%) ITSM
5 3 (4.92%) Product Management
6 2 (3.28%) ITIL V3
6 2 (3.28%) SIEM
6 2 (3.28%) Risk Analysis
6 2 (3.28%) Time Management
6 2 (3.28%) Microsoft Office Automation
6 2 (3.28%) Office Automation
6 2 (3.28%) Data Protection
7 1 (1.64%) Performance Management
7 1 (1.64%) Business Analysis
7 1 (1.64%) People Management
7 1 (1.64%) SDLC
7 1 (1.64%) Agile Software Development
7 1 (1.64%) ERP
Programming Languages
1 11 (18.03%) SQL
2 5 (8.20%) Java
3 4 (6.56%) C
3 4 (6.56%) Shell Script
3 4 (6.56%) PowerShell
4 3 (4.92%) Bash Shell
4 3 (4.92%) VB
4 3 (4.92%) Python
4 3 (4.92%) C++
4 3 (4.92%) Perl
5 1 (1.64%) C#
5 1 (1.64%) JavaScript
Qualifications
1 8 (13.11%) CCNA
1 8 (13.11%) Cisco Certification
1 8 (13.11%) Microsoft Certification
2 6 (9.84%) Degree
2 6 (9.84%) ITIL Foundation Certificate
3 4 (6.56%) MCDST
3 4 (6.56%) MCSE
4 3 (4.92%) MCSA
4 3 (4.92%) CCA
4 3 (4.92%) Citrix Certification
4 3 (4.92%) MCTS
4 3 (4.92%) MCITP
4 3 (4.92%) Security Cleared
4 3 (4.92%) VMware Certified Professional (VCP)
5 2 (3.28%) DV Cleared
5 2 (3.28%) CCENT
5 2 (3.28%) ITIL Certification
6 1 (1.64%) SC Cleared
Quality Assurance & Compliance
1 16 (26.23%) SLA
2 6 (9.84%) QA
System Software
1 18 (29.51%) Active Directory
2 9 (14.75%) XenApp
3 8 (13.11%) VMware ESXi
4 7 (11.48%) VMware Infrastructure
5 5 (8.20%) NFS
6 3 (4.92%) Hyper-V
6 3 (4.92%) Terminal Services
7 1 (1.64%) VMware ESX
7 1 (1.64%) XenServer
7 1 (1.64%) XenDesktop
7 1 (1.64%) vSphere
Systems Management
1 2 (3.28%) OpenView Configuration Management
1 2 (3.28%) SCCM
1 2 (3.28%) Red Hat Satellite
2 1 (1.64%) SCOM
Vendors
1 35 (57.38%) Microsoft
2 17 (27.87%) Citrix
3 14 (22.95%) VMware
4 8 (13.11%) Cisco
5 7 (11.48%) Oracle
5 7 (11.48%) HP
6 3 (4.92%) ProCurve
7 2 (3.28%) Lumension
7 2 (3.28%) Fujitsu
7 2 (3.28%) Borland
7 2 (3.28%) Red Hat
7 2 (3.28%) ATG
8 1 (1.64%) SonicWALL
8 1 (1.64%) Veeam
8 1 (1.64%) Dell
8 1 (1.64%) EMC
8 1 (1.64%) Avaya
8 1 (1.64%) CommVault
Hampshire
Peopleworks
Salary: From £50,000 to £52,000 per annum £50,000 to £52,000 + Bonus (10%) Neg
Posted: 7 hours ago
Basingstoke, Hampshire
Searchability
Salary: £25000 - £32000 per annum + Benefits
Posted: 3 days ago
Hampshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £65000 per annum + Negotiable
Posted: 27 days ago