The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 161 154 153
Rank change year-on-year
-7 -1
Permanent jobs requiring a Technical Support 33 32 47
As % of all permanent IT jobs located in Hampshire 0.82% 0.79% 1.14%
As % of the Job Titles category 0.87% 0.84% 1.20%
Number of salaries quoted 32 27 41
Average salary £26,500 £31,500 £31,000
Average salary % change year-on-year
-15.87% +1.61%
90% offered a salary of more than £15,300 £23,400 £19,000
10% offered a salary of more than £37,500 £37,500 £42,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3774 3831 3917
As % of all permanent IT jobs located in Hampshire 94.19% 94.99% 95.35%
Number of salaries quoted 3047 3289 3363
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £24,000 £23,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hampshire

Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hampshire region.

Technical Support Salary Trend in Hampshire

Technical Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hampshire region over the 3 months to 22 August 2014.

Technical Support Salary Histogram in Hampshire

Technical Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -1 12 £27,500 +6.79%
Southampton +10 7 £30,000 -20.00% 1
Fareham -9 4 £14,500 -42.00%
Farnborough -3 2 £26,250 +28.04% 1
Eastleigh +8 1 £24,000 -28.35%
Portsmouth -28 1 £26,500 -15.87% 1
Winchester - 1 £22,750 -
Petersfield - 1 £22,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 August 2014, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 49 (56.32%) Windows
2 29 (33.33%) Active Directory
3 28 (32.18%) Microsoft
4 21 (24.14%) TCP/IP
5 19 (21.84%) MS Excel
6 18 (20.69%) Linux
7 17 (19.54%) MS Office
7 17 (19.54%) Degree
8 16 (18.39%) ITIL
9 14 (16.09%) VMware
10 13 (14.94%) VPN
11 12 (13.79%) SLA
11 12 (13.79%) Windows XP
11 12 (13.79%) SQL
11 12 (13.79%) Windows 7
12 11 (12.64%) Firewall
13 10 (11.49%) MS Exchange
13 10 (11.49%) SAN
13 10 (11.49%) vSphere
13 10 (11.49%) SaaS
14 9 (10.34%) Security Cleared
15 8 (9.20%) Retail
15 8 (9.20%) Back Office
15 8 (9.20%) EPoS
15 8 (9.20%) Microsoft Certification
15 8 (9.20%) Cisco
15 8 (9.20%) HTML
15 8 (9.20%) JavaScript
15 8 (9.20%) XML
15 8 (9.20%) SAP

Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 August 2014, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (11.49%) MS Exchange
2 6 (6.90%) SharePoint
3 5 (5.75%) Lync
4 4 (4.60%) Exchange Server 2003
5 3 (3.45%) Exchange Server 2010
6 2 (2.30%) BizTalk Server
6 2 (2.30%) SharePoint Server
6 2 (2.30%) Exchange Server 2007
7 1 (1.15%) IIS
Applications
1 19 (21.84%) MS Excel
2 17 (19.54%) MS Office
3 2 (2.30%) Spreadsheet
Business Applications
1 3 (3.45%) Dynamics AX
Cloud Services
1 10 (11.49%) SaaS
2 5 (5.75%) Microsoft Azure
2 5 (5.75%) Office 365
3 4 (4.60%) IaaS
3 4 (4.60%) PaaS
Communications & Networking
1 21 (24.14%) TCP/IP
2 13 (14.94%) VPN
3 11 (12.64%) Firewall
4 10 (11.49%) SAN
5 5 (5.75%) NAS
5 5 (5.75%) ATM
5 5 (5.75%) ISDN
5 5 (5.75%) Ethernet
5 5 (5.75%) VoIP
6 3 (3.45%) Internet
6 3 (3.45%) IPsec
7 2 (2.30%) SSL
7 2 (2.30%) LAN
8 1 (1.15%) WAN
8 1 (1.15%) DNS
8 1 (1.15%) Wireless
Database & Business Intelligence
1 7 (8.05%) SQL Server
2 6 (6.90%) MySQL
3 3 (3.45%) SQL Server Reporting Services
4 1 (1.15%) Oracle Reports
Development Applications
1 1 (1.15%) Oracle APEX
1 1 (1.15%) Team Foundation Server
1 1 (1.15%) Oracle Forms
General
1 8 (9.20%) Retail
1 8 (9.20%) Back Office
2 4 (4.60%) Law
3 3 (3.45%) Manufacturing
3 3 (3.45%) Advertising
3 3 (3.45%) Finance
3 3 (3.45%) Electronics
3 3 (3.45%) Telecoms
4 1 (1.15%) German Language
4 1 (1.15%) Marketing
4 1 (1.15%) Automotive
Libraries, Frameworks & Software Standards
1 8 (9.20%) HTML
1 8 (9.20%) XML
2 4 (4.60%) .NET
3 3 (3.45%) ASP.NET
4 2 (2.30%) DHTML
4 2 (2.30%) CSS
4 2 (2.30%) XSLT
5 1 (1.15%) WCF
Miscellaneous
1 8 (9.20%) EPoS
2 6 (6.90%) Computer Science
3 5 (5.75%) Mathematics
4 2 (2.30%) Life Science
5 1 (1.15%) Fat Client
5 1 (1.15%) NHS
5 1 (1.15%) Thin Client
Operating Systems
1 49 (56.32%) Windows
2 18 (20.69%) Linux
3 12 (13.79%) Windows XP
3 12 (13.79%) Windows 7
4 8 (9.20%) Windows 2000
4 8 (9.20%) UNIX
5 7 (8.05%) Mac OS X
6 3 (3.45%) Windows 2000 Server
6 3 (3.45%) Windows 8
6 3 (3.45%) Windows Server 2003
7 2 (2.30%) Windows Vista
7 2 (2.30%) CentOS
7 2 (2.30%) Red Hat Enterprise Linux
7 2 (2.30%) Windows Server 2008
8 1 (1.15%) Windows Server 2012
8 1 (1.15%) AIX
Processes & Methodologies
1 16 (18.39%) ITIL
2 6 (6.90%) Time Management
2 6 (6.90%) Root Cause Analysis
3 5 (5.75%) Service Management
4 3 (3.45%) Business Development
5 2 (2.30%) Service Delivery
5 2 (2.30%) Change Management
5 2 (2.30%) ITSM
5 2 (2.30%) Workflow
5 2 (2.30%) Business Analysis
5 2 (2.30%) Project Planning
6 1 (1.15%) Performance Testing
6 1 (1.15%) ITIL V3
6 1 (1.15%) CRM
6 1 (1.15%) Software Testing
6 1 (1.15%) Configuration Management
Programming Languages
1 12 (13.79%) SQL
2 8 (9.20%) JavaScript
3 7 (8.05%) C
4 6 (6.90%) Ruby
4 6 (6.90%) Python
4 6 (6.90%) C++
4 6 (6.90%) Perl
4 6 (6.90%) Java
5 4 (4.60%) PL/SQL
6 3 (3.45%) T-SQL
7 2 (2.30%) C#
8 1 (1.15%) PHP
Qualifications
1 17 (19.54%) Degree
2 9 (10.34%) Security Cleared
3 8 (9.20%) Microsoft Certification
4 7 (8.05%) SC Cleared
4 7 (8.05%) Cisco Certification
5 4 (4.60%) MCITP
5 4 (4.60%) MCSA
5 4 (4.60%) CCNP
5 4 (4.60%) MCP
6 3 (3.45%) CCNA
7 2 (2.30%) MCSE
7 2 (2.30%) ITIL Foundation Certificate
8 1 (1.15%) HNC
8 1 (1.15%) MCDST
Quality Assurance & Compliance
1 12 (13.79%) SLA
2 1 (1.15%) HL7
2 1 (1.15%) QA
System Software
1 29 (33.33%) Active Directory
2 10 (11.49%) vSphere
3 7 (8.05%) Hyper-V
3 7 (8.05%) VMware Infrastructure
4 4 (4.60%) vCloud
5 1 (1.15%) Terminal Server
Vendors
1 28 (32.18%) Microsoft
2 14 (16.09%) VMware
3 8 (9.20%) Cisco
3 8 (9.20%) SAP
4 6 (6.90%) Juniper
5 4 (4.60%) Oracle
6 3 (3.45%) HP
6 3 (3.45%) Citrix
7 2 (2.30%) ProCurve
8 1 (1.15%) LANDesk
8 1 (1.15%) Apple
8 1 (1.15%) Red Hat
Portsmouth, Hampshire
Cathcart Associates Ltd
Salary: £22500 - £32500 per annum
Posted: Yesterday
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £24000 - £27500 per annum
Posted: 4 days ago
Farnborough
Reed Technology - UK Posting Account
Salary: £25000 - £30000 per annum
Posted: 24 days ago