The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 165 162 150
Rank change year-on-year
-3 -12
Permanent jobs requiring a Technical Support 31 27 50
As % of all permanent IT jobs located in Hampshire 0.78% 0.71% 1.19%
As % of the Job Titles category 0.82% 0.74% 1.25%
Number of salaries quoted 31 21 45
Average salary £27,500 £31,500 £26,000
Average salary % change year-on-year
-12.69% +21.15%
90% offered a salary of more than £18,500 £22,500 £15,800
10% offered a salary of more than £34,800 £37,500 £37,500
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3789 3629 3996
As % of all permanent IT jobs located in Hampshire 94.82% 94.95% 95.01%
Number of salaries quoted 3123 3126 3441
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,000 £22,600 £25,000
10% offered a salary of more than £58,000 £55,000 £56,050
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hampshire

Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hampshire region.

Technical Support Salary Trend in Hampshire

Technical Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hampshire region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in Hampshire

Technical Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +6 11 £27,500 -20.86% 2
Southampton +6 6 £28,250 - 1
Farnborough -1 5 £27,500 +34.14% 1
Eastleigh - 4 £20,750 - 1
Portsmouth -23 2 £27,000 -14.28% 1
Havant - 2 £27,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 19 September 2014, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 50 (56.18%) Windows
2 29 (32.58%) Microsoft
3 24 (26.97%) Active Directory
4 21 (23.60%) TCP/IP
5 20 (22.47%) Linux
6 19 (21.35%) MS Excel
6 19 (21.35%) Degree
7 17 (19.10%) VMware
8 16 (17.98%) MS Office
9 15 (16.85%) VPN
10 14 (15.73%) ITIL
11 13 (14.61%) SLA
11 13 (14.61%) Firewall
12 12 (13.48%) Security Cleared
13 11 (12.36%) vSphere
13 11 (12.36%) Windows XP
14 10 (11.24%) MS Exchange
14 10 (11.24%) VMware Infrastructure
14 10 (11.24%) SC Cleared
15 9 (10.11%) SaaS
15 9 (10.11%) Windows 7
15 9 (10.11%) SAN
15 9 (10.11%) SQL
16 8 (8.99%) SQL Server
16 8 (8.99%) HTML
16 8 (8.99%) JavaScript
16 8 (8.99%) XML
16 8 (8.99%) UNIX
16 8 (8.99%) Microsoft Certification
16 8 (8.99%) Cisco

Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 19 September 2014, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (11.24%) MS Exchange
2 7 (7.87%) SharePoint
3 4 (4.49%) Exchange Server 2003
3 4 (4.49%) SharePoint Server
3 4 (4.49%) Exchange Server 2007
3 4 (4.49%) Lync
3 4 (4.49%) Exchange Server 2010
4 2 (2.25%) Exchange Server 2013
4 2 (2.25%) BizTalk Server
5 1 (1.12%) IIS
Applications
1 19 (21.35%) MS Excel
2 16 (17.98%) MS Office
3 3 (3.37%) Spreadsheet
Business Applications
1 1 (1.12%) Dynamics AX
Cloud Services
1 9 (10.11%) SaaS
2 6 (6.74%) Office 365
3 4 (4.49%) Microsoft Azure
4 3 (3.37%) IaaS
4 3 (3.37%) PaaS
Communications & Networking
1 21 (23.60%) TCP/IP
2 15 (16.85%) VPN
3 13 (14.61%) Firewall
4 9 (10.11%) SAN
5 5 (5.62%) Ethernet
5 5 (5.62%) ATM
5 5 (5.62%) ISDN
5 5 (5.62%) VoIP
6 4 (4.49%) NAS
7 3 (3.37%) IPsec
7 3 (3.37%) Internet
7 3 (3.37%) WAN
7 3 (3.37%) LAN
8 2 (2.25%) DNS
8 2 (2.25%) SSL
9 1 (1.12%) Wireless
Database & Business Intelligence
1 8 (8.99%) SQL Server
2 6 (6.74%) MySQL
3 1 (1.12%) Oracle Reports
3 1 (1.12%) SQL Server Reporting Services
Development Applications
1 2 (2.25%) Team Foundation Server
2 1 (1.12%) Oracle Forms
2 1 (1.12%) Oracle APEX
General
1 6 (6.74%) Back Office
1 6 (6.74%) Retail
2 3 (3.37%) Electronics
2 3 (3.37%) Finance
2 3 (3.37%) Law
3 2 (2.25%) Telecoms
4 1 (1.12%) Automotive
4 1 (1.12%) Marketing
4 1 (1.12%) French Language
4 1 (1.12%) German Language
4 1 (1.12%) Japanese Language
4 1 (1.12%) Manufacturing
4 1 (1.12%) Advertising
Libraries, Frameworks & Software Standards
1 8 (8.99%) HTML
1 8 (8.99%) XML
2 2 (2.25%) XSLT
2 2 (2.25%) .NET
2 2 (2.25%) DHTML
2 2 (2.25%) CSS
3 1 (1.12%) ASP.NET
3 1 (1.12%) WCF
Miscellaneous
1 6 (6.74%) EPoS
1 6 (6.74%) Computer Science
2 5 (5.62%) Mathematics
3 4 (4.49%) Analytical Skills
4 3 (3.37%) Life Science
5 1 (1.12%) Fat Client
5 1 (1.12%) NHS
5 1 (1.12%) Thin Client
Operating Systems
1 50 (56.18%) Windows
2 20 (22.47%) Linux
3 11 (12.36%) Windows XP
4 9 (10.11%) Windows 7
5 8 (8.99%) UNIX
6 7 (7.87%) Mac OS X
7 6 (6.74%) Windows 2000
8 5 (5.62%) Windows Server 2008
9 4 (4.49%) Windows Server 2012
9 4 (4.49%) Windows Server 2003
10 3 (3.37%) Windows 2000 Server
11 2 (2.25%) CentOS
11 2 (2.25%) Red Hat Enterprise Linux
11 2 (2.25%) Windows 8
11 2 (2.25%) Windows Vista
11 2 (2.25%) AIX
Processes & Methodologies
1 14 (15.73%) ITIL
2 6 (6.74%) Root Cause Analysis
3 4 (4.49%) Time Management
3 4 (4.49%) Service Management
4 3 (3.37%) Business Development
4 3 (3.37%) Mentoring
5 2 (2.25%) People Management
5 2 (2.25%) Project Planning
5 2 (2.25%) Service Delivery
5 2 (2.25%) Change Management
5 2 (2.25%) Disaster Recovery
5 2 (2.25%) ITSM
5 2 (2.25%) Workflow
5 2 (2.25%) Software Engineering
5 2 (2.25%) Business Analysis
6 1 (1.12%) Software Testing
6 1 (1.12%) Performance Tuning
6 1 (1.12%) Line Management
6 1 (1.12%) Performance Testing
6 1 (1.12%) CRM
Programming Languages
1 9 (10.11%) SQL
2 8 (8.99%) JavaScript
3 6 (6.74%) Perl
3 6 (6.74%) C
3 6 (6.74%) C++
3 6 (6.74%) Java
3 6 (6.74%) Python
3 6 (6.74%) Ruby
4 4 (4.49%) PL/SQL
5 3 (3.37%) T-SQL
6 1 (1.12%) C#
Qualifications
1 19 (21.35%) Degree
2 12 (13.48%) Security Cleared
3 10 (11.24%) SC Cleared
4 8 (8.99%) Microsoft Certification
5 7 (7.87%) Cisco Certification
6 5 (5.62%) MCITP
6 5 (5.62%) MCP
7 4 (4.49%) CCNP
8 3 (3.37%) CCNA
8 3 (3.37%) MCSE
8 3 (3.37%) MCSA
9 2 (2.25%) MCTS
9 2 (2.25%) ITIL Foundation Certificate
10 1 (1.12%) HNC
Quality Assurance & Compliance
1 13 (14.61%) SLA
2 2 (2.25%) QA
3 1 (1.12%) HL7
System Software
1 24 (26.97%) Active Directory
2 11 (12.36%) vSphere
3 10 (11.24%) VMware Infrastructure
4 8 (8.99%) Hyper-V
5 3 (3.37%) vCloud
6 2 (2.25%) VMware ESX
7 1 (1.12%) Terminal Server
Vendors
1 29 (32.58%) Microsoft
2 17 (19.10%) VMware
3 8 (8.99%) Cisco
4 6 (6.74%) SAP
4 6 (6.74%) Juniper
5 5 (5.62%) HP
6 4 (4.49%) Oracle
7 3 (3.37%) Citrix
8 2 (2.25%) Red Hat
8 2 (2.25%) Symantec
8 2 (2.25%) McAfee
8 2 (2.25%) ProCurve
8 2 (2.25%) Kaspersky
9 1 (1.12%) LANDesk
9 1 (1.12%) Apple
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 2 days ago
Eastleigh, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £18000 per annum + Benefits+Training
Posted: 3 days ago
Basingstoke, Hampshire
NES Global Talent
Salary: £16000 to £21000 per annum
Posted: 4 days ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £20,000 to £25,000 per annum +10% bonus + excellent benefits
Posted: 5 days ago
Southampton
Spectrum IT
Salary: £25000 - £40000 per annum
Posted: 16 days ago