The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 162 146 166
Rank change year-on-year
-16 +20
Permanent jobs requiring a Technical Support 24 44 29
As % of all permanent IT jobs located in Hampshire 0.66% 1.13% 0.77%
As % of the Job Titles category 0.69% 1.19% 0.81%
Number of salaries quoted 21 43 26
Average salary £27,750 £25,000 £32,000
Average salary % change year-on-year
+11.00% -21.87%
90% offered a salary of more than £22,650 £15,300 £24,500
10% offered a salary of more than £45,000 £38,300 £38,500
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3492 3693 3593
As % of all permanent IT jobs located in Hampshire 95.49% 94.50% 94.88%
Number of salaries quoted 2834 3084 3088
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £57,500 £57,500 £58,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hampshire

Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hampshire region.

Technical Support Salary Trend in Hampshire

Technical Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hampshire region over the 3 months to 7 July 2015.

Technical Support Salary Histogram in Hampshire

Technical Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +2 7 £45,000 +50.00%
Basingstoke +14 3 £25,000 -33.33%
Fareham +11 3 £24,000 +65.51%
Farnborough -31 3 £33,000 -15.38% 1
Eastleigh - 2 £24,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 7 July 2015, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 56 (77.78%) Windows
2 44 (61.11%) Microsoft
3 25 (34.72%) MS Exchange
4 22 (30.56%) Active Directory
4 22 (30.56%) Windows Server 2008
5 21 (29.17%) MS Office
6 19 (26.39%) Citrix
6 19 (26.39%) VMware
7 18 (25.00%) ITIL
8 16 (22.22%) MS Excel
8 16 (22.22%) SLA
9 15 (20.83%) Windows Server 2003
10 14 (19.44%) Windows XP
11 13 (18.06%) Linux
11 13 (18.06%) Oracle
11 13 (18.06%) SQL Server
11 13 (18.06%) SQL
11 13 (18.06%) VMware ESXi
12 12 (16.67%) VMware Infrastructure
12 12 (16.67%) Retail
13 11 (15.28%) UNIX
13 11 (15.28%) Exchange Server 2010
13 11 (15.28%) XenApp
14 10 (13.89%) Cisco
14 10 (13.89%) Microsoft Certification
14 10 (13.89%) Firewall
15 9 (12.50%) Cisco Certification
15 9 (12.50%) DNS
15 9 (12.50%) SharePoint
15 9 (12.50%) Security Cleared

Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 7 July 2015, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (34.72%) MS Exchange
2 11 (15.28%) Exchange Server 2010
3 9 (12.50%) SharePoint
4 8 (11.11%) Exchange Server 2003
5 7 (9.72%) Exchange Server 2007
6 6 (8.33%) MS Project Server
6 6 (8.33%) IIS
7 2 (2.78%) JBoss
7 2 (2.78%) Apache
7 2 (2.78%) Tomcat
7 2 (2.78%) Lync
8 1 (1.39%) Oracle SOA Suite
8 1 (1.39%) Exchange Server 2013
8 1 (1.39%) Lotus Domino
8 1 (1.39%) Oracle Workflow
Applications
1 21 (29.17%) MS Office
2 16 (22.22%) MS Excel
Business Applications
1 1 (1.39%) Oracle EBS
1 1 (1.39%) Oracle EBS R12
Cloud Services
1 1 (1.39%) Microsoft Azure
1 1 (1.39%) SaaS
1 1 (1.39%) Office 365
Communications & Networking
1 10 (13.89%) Firewall
2 9 (12.50%) DNS
3 5 (6.94%) TCP/IP
4 4 (5.56%) VoIP
4 4 (5.56%) SSH
5 3 (4.17%) Wireless
5 3 (4.17%) Cisco IOS
5 3 (4.17%) Internet
5 3 (4.17%) WAN
5 3 (4.17%) DHCP
5 3 (4.17%) LAN
6 2 (2.78%) SAN
6 2 (2.78%) NetScaler
7 1 (1.39%) iSCSI
7 1 (1.39%) Wireshark
7 1 (1.39%) HTTP
Database & Business Intelligence
1 13 (18.06%) SQL Server
2 5 (6.94%) SQL Server 2008
3 4 (5.56%) Crystal Reports
4 2 (2.78%) Oracle Database
4 2 (2.78%) Relational Database
5 1 (1.39%) SQL Server 2012
5 1 (1.39%) Oracle Reports
5 1 (1.39%) Oracle Database 11g
Development Applications
1 5 (6.94%) Team Foundation Server
2 2 (2.78%) Visual Studio
3 1 (1.39%) Oracle Forms
3 1 (1.39%) Toad
General
1 12 (16.67%) Retail
2 8 (11.11%) Telecoms
3 7 (9.72%) Finance
4 3 (4.17%) Manufacturing
5 2 (2.78%) Aerospace
6 1 (1.39%) Electronics
6 1 (1.39%) German Language
Libraries, Frameworks & Software Standards
1 7 (9.72%) HTML
2 4 (5.56%) XML
3 3 (4.17%) .NET
4 1 (1.39%) COM
4 1 (1.39%) Oracle Fusion
Miscellaneous
1 6 (8.33%) Clustering
2 5 (6.94%) EPoS
3 3 (4.17%) Thin Client
3 3 (4.17%) Life Science
3 3 (4.17%) Fat Client
4 2 (2.78%) iPad
4 2 (2.78%) Analytical Skills
4 2 (2.78%) Mathematics
5 1 (1.39%) EMC VNX
Operating Systems
1 56 (77.78%) Windows
2 22 (30.56%) Windows Server 2008
3 15 (20.83%) Windows Server 2003
4 14 (19.44%) Windows XP
5 13 (18.06%) Linux
6 11 (15.28%) UNIX
7 8 (11.11%) Windows Vista
7 8 (11.11%) Windows 2000 Server
7 8 (11.11%) Windows 8
8 7 (9.72%) Windows Server 2012
9 5 (6.94%) Windows 7
10 4 (5.56%) AIX
11 3 (4.17%) Mac OS
12 2 (2.78%) Solaris
12 2 (2.78%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (25.00%) ITIL
2 6 (8.33%) CRM
2 6 (8.33%) Microsoft Office Automation
2 6 (8.33%) Office Automation
3 4 (5.56%) Service Management
3 4 (5.56%) Product Management
4 3 (4.17%) Software Engineering
5 2 (2.78%) Risk Analysis
5 2 (2.78%) Project Management
5 2 (2.78%) Data Protection
5 2 (2.78%) Service Delivery
5 2 (2.78%) ITSM
5 2 (2.78%) ITIL V3
6 1 (1.39%) SIEM
6 1 (1.39%) Root Cause Analysis
6 1 (1.39%) Workflow
6 1 (1.39%) Agile Software Development
6 1 (1.39%) E-business
6 1 (1.39%) CMMI
6 1 (1.39%) SOA
Programming Languages
1 13 (18.06%) SQL
2 8 (11.11%) Shell Script
2 8 (11.11%) PowerShell
3 5 (6.94%) Java
4 3 (4.17%) C
5 2 (2.78%) C++
5 2 (2.78%) Perl
5 2 (2.78%) Bash Shell
5 2 (2.78%) Python
6 1 (1.39%) VB
6 1 (1.39%) PL/SQL
Qualifications
1 10 (13.89%) Microsoft Certification
2 9 (12.50%) Cisco Certification
2 9 (12.50%) Security Cleared
3 8 (11.11%) CCNA
4 6 (8.33%) ITIL Foundation Certificate
4 6 (8.33%) DV Cleared
5 5 (6.94%) Degree
5 5 (6.94%) MCSE
6 4 (5.56%) CCA
6 4 (5.56%) Citrix Certification
6 4 (5.56%) MCDST
7 3 (4.17%) MCTS
7 3 (4.17%) MCITP
7 3 (4.17%) VMware Certified Professional (VCP)
7 3 (4.17%) MCSA
8 2 (2.78%) ITIL Certification
8 2 (2.78%) CCENT
8 2 (2.78%) SC Cleared
9 1 (1.39%) HNC
9 1 (1.39%) A+ Certification
Quality Assurance & Compliance
1 16 (22.22%) SLA
2 6 (8.33%) QA
System Software
1 22 (30.56%) Active Directory
2 13 (18.06%) VMware ESXi
3 12 (16.67%) VMware Infrastructure
4 11 (15.28%) XenApp
5 6 (8.33%) NFS
6 5 (6.94%) Hyper-V
7 4 (5.56%) Terminal Services
8 2 (2.78%) XenServer
8 2 (2.78%) XenDesktop
8 2 (2.78%) vSphere
9 1 (1.39%) VMware ESX
9 1 (1.39%) Microsoft App-V
Systems Management
1 6 (8.33%) OpenView Configuration Management
2 3 (4.17%) SCCM
3 2 (2.78%) SCOM
3 2 (2.78%) Red Hat Satellite
4 1 (1.39%) EdgeSight
Vendors
1 44 (61.11%) Microsoft
2 19 (26.39%) Citrix
2 19 (26.39%) VMware
3 13 (18.06%) Oracle
4 10 (13.89%) Cisco
5 6 (8.33%) HP
5 6 (8.33%) Borland
5 6 (8.33%) Fujitsu
5 6 (8.33%) Lumension
6 3 (4.17%) ProCurve
7 2 (2.78%) Red Hat
7 2 (2.78%) ATG
8 1 (1.39%) CommVault
8 1 (1.39%) EMC
8 1 (1.39%) AppSense
Hampshire
Nigel Frank International Ltd
Salary: £45000 - £65000 per annum + Negotiable
Posted: 4 days ago
Farnborough, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + benefits
Posted: 6 days ago