Hampshire Technical Support Jobs

This section looks at the demand for the Technical Support role in IT jobs within the Hampshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 August 2008 with a comparison to the same period last year.

Technical Support
Location Abingdon Aldershot Alfreton Amersham Andover Ashton-under-Lyne Aylesbury Banbury Barnsley Basildon Basingstoke Bath Beaconsfield Bedford Bedfordshire Berkshire Birmingham Bishop's Stortford Blandford Forum Bournemouth Bracknell Bradford Brentford Brighton Bristol Bromley Buckingham Buckinghamshire Burnley Burton-upon-Trent Bury Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Chertsey Cheshire Chester Chesterfield Chichester Chippenham City of London Colchester Coulsdon Coventry Crawley Crewe Croydon Darlington Dartford Daventry Derby Derbyshire Devon Docklands, London Dorset Dudley Dunbar Durham East Lothian East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Exeter Farnborough Farnham Feltham Flintshire Glasgow Gloucester Gloucestershire Godalming Gourock Grays Guildford Gwent Hammersmith Hampshire Harlow Harrogate Harrow Havant Hayes Hemel Hempstead Hendon Hereford Herefordshire Hertford Hertfordshire High Wycombe Home Counties Horsham Hounslow Hull Inverclyde Ipswich Isle of Man Keighley Kent Kidderminster Kidlington Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Leighton Buzzard Lincolnshire Liverpool Livingston London Loughborough Luton Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesbrough Middlesex Midlands Milton Keynes New Malden Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Otley Oxford Oxfordshire Peterborough Portsmouth Preston Reading Redditch Redhill Reigate Renfrew Renfrewshire Rickmansworth Ringwood Rochdale Romford Rotherham Royston Ruislip Salisbury Sandwich Scotland Sheffield Shropshire Slough Smethwick Somerset South East South Wales South West South Yorkshire Southampton St Albans Staffordshire Staines Stevenage Stockport Suffolk Surrey Sussex Sutton Coldfield Swindon Telford Thame Thames Valley Tilbury Tring Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welling Welwyn Garden City West Drayton West Lothian West Malling West Midlands West Sussex West Yorkshire Wetherby Weybridge Widnes Wiltshire Windsor Wirral Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 20 Aug 2008	Same period last year
Rank	132	149
Rank change on same period last year	+17
Matching permanent IT job ads	76	59
As % of all UK permanent IT job ads sampled	0.041 %	0.025 %
As % of the category below	1.300 %	0.896 %
Salaries quoted	64	51
Average minimum salary	£28,307	£28,687
Average salary	£30,636	£30,423
% change on same period last year	+0.69 %
Average maximum salary	£32,964	£32,159
UK excluding London average salary	£29,924	£29,184
% change on same period last year	+2.53 %
Job Titles Hampshire
Matching permanent IT job ads	5848	6584
As % of all UK permanent IT job ads sampled	3.148 %	2.744 %
Salaries quoted	4805	5428
Average minimum salary	£34,397	£34,742
Average salary	£37,630	£37,664
% change on same period last year	-0.09 %
Average maximum salary	£40,863	£40,586
UK excluding London average salary	£38,055	£39,430
% change on same period last year	-3.48 %
Technical Support South East

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hampshire region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Hampshire region over the 3 months to 20 August 2008.

Technical Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Basingstoke	-14	24	£32,566	-20.78 %
Andover	-6	10	£31,750	+22.11 %
Southampton	+20	8	£25,500	-1.92 %
Farnborough	+4	8	£29,857	-6.93 %
Portsmouth	-	7	£23,400	-
Aldershot	+7	3	£34,500	+10.40 %
Eastleigh	0	2	£23,000	+43.75 %
Havant	+4	1	£19,750	+2.95 %
Ringwood	-	1	£21,000	-

Technical Support South East

Technical Support
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 67 (42.14 %) Windows 2 42 (26.42 %) Microsoft 3 41 (25.79 %) Windows Server 2003 4 32 (20.13 %) Microsoft Certification 5 31 (19.50 %) SLA 6 29 (18.24 %) Citrix 7 26 (16.35 %) Cisco 7 26 (16.35 %) SQL 7 26 (16.35 %) Oracle 7 26 (16.35 %) SQL Server 8 25 (15.72 %) Windows 2000 9 24 (15.09 %) MCSA 10 23 (14.47 %) IIS 11 22 (13.84 %) TCP/IP 12 20 (12.58 %) Active Directory

13 19 (11.95 %) Cisco Certification 13 19 (11.95 %) Health 14 17 (10.69 %) MS Office 15 16 (10.06 %) MS Excel 15 16 (10.06 %) HP 15 16 (10.06 %) CCNA 16 15 (9.434 %) DNS 16 15 (9.434 %) UNIX 16 15 (9.434 %) MCP 16 15 (9.434 %) VMware 17 14 (8.805 %) Degree 18 13 (8.176 %) German Language 18 13 (8.176 %) Windows XP 18 13 (8.176 %) MS Exchange 18 13 (8.176 %) IBM

Technical Support
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 11 (6.918 %) .NET 2 10 (6.289 %) ASP.NET 3 3 (1.887 %) HTML 3 3 (1.887 %) ASP 3 3 (1.887 %) WebSphere 4 2 (1.258 %) J2EE 4 2 (1.258 %) SOAP 4 2 (1.258 %) WebServices 4 2 (1.258 %) XML 5 1 (0.629 %) CSS 5 1 (0.629 %) Application Packaging	Application Platforms 1 23 (14.47 %) IIS 2 13 (8.176 %) MS Exchange 3 11 (6.918 %) Lotus Notes 4 9 (5.660 %) Exchange Server 2003 5 4 (2.516 %) Exchange Server 2000 5 4 (2.516 %) Lotus Domino 5 4 (2.516 %) Apache 6 2 (1.258 %) SharePoint 6 2 (1.258 %) Live Communications Server 7 1 (0.629 %) BizTalk Server 7 1 (0.629 %) Tomcat 7 1 (0.629 %) Exchange Server 2007
Applications 1 17 (10.69 %) MS Office 2 16 (10.06 %) MS Excel 3 2 (1.258 %) MS Project 4 1 (0.629 %) MS Visio	Business Applications 1 2 (1.258 %) Oracle Financials
Communications & Networking 1 22 (13.84 %) TCP/IP 2 15 (9.434 %) DNS 3 10 (6.289 %) Firewall 4 9 (5.660 %) SAN 5 8 (5.031 %) Internet 5 8 (5.031 %) LAN 5 8 (5.031 %) Network Security 6 6 (3.774 %) Wireshark 6 6 (3.774 %) HTTPS 6 6 (3.774 %) FTP 6 6 (3.774 %) HTTP 6 6 (3.774 %) TELNET 6 6 (3.774 %) Ethereal 7 4 (2.516 %) WAN 8 3 (1.887 %) VPN 8 3 (1.887 %) DHCP 8 3 (1.887 %) Cisco PIX 9 2 (1.258 %) DSL 9 2 (1.258 %) NetScreen 9 2 (1.258 %) DWDM	Database & Business Intelligence 1 26 (16.35 %) SQL Server 2 13 (8.176 %) SQL Server 2000 3 11 (6.918 %) SQL Server 2005 4 3 (1.887 %) MySQL 5 2 (1.258 %) PostgreSQL 5 2 (1.258 %) Oracle 9i 5 2 (1.258 %) RDBMS 6 1 (0.629 %) Oracle 8/8i
Development Applications 1 2 (1.258 %) TestDirector 1 2 (1.258 %) Bugzilla 2 1 (0.629 %) Visual Studio	General 1 19 (11.95 %) Health 2 12 (7.547 %) Finance 3 6 (3.774 %) Pensions 4 5 (3.145 %) Marketing 4 5 (3.145 %) Electronics 4 5 (3.145 %) Telecoms 5 4 (2.516 %) Retail 6 3 (1.887 %) Education 7 2 (1.258 %) Electric 7 2 (1.258 %) Government 7 2 (1.258 %) Back Office 7 2 (1.258 %) Banking 8 1 (0.629 %) Multimedia 8 1 (0.629 %) Pharmaceutical
Miscellaneous 1 13 (8.176 %) German Language 2 10 (6.289 %) Client/Server 3 8 (5.031 %) French Language 4 6 (3.774 %) Italian Language 5 4 (2.516 %) Computer Science 6 3 (1.887 %) AS400 6 3 (1.887 %) Mainframe 7 2 (1.258 %) Management Information System 7 2 (1.258 %) EPoS 7 2 (1.258 %) DTV 7 2 (1.258 %) CMDB 8 1 (0.629 %) Spanish Language 8 1 (0.629 %) HACMP 8 1 (0.629 %) Clustering 8 1 (0.629 %) Photography 8 1 (0.629 %) Dutch Language	Operating Systems 1 67 (42.14 %) Windows 2 41 (25.79 %) Windows Server 2003 3 25 (15.72 %) Windows 2000 4 15 (9.434 %) UNIX 5 13 (8.176 %) Windows XP 6 12 (7.547 %) Linux 7 9 (5.660 %) Solaris 8 6 (3.774 %) Windows NT 9 4 (2.516 %) Windows Vista 9 4 (2.516 %) Windows 2000 Server 10 3 (1.887 %) AIX 11 2 (1.258 %) Red Hat Linux 11 2 (1.258 %) Windows Server 2008
Processes & Methodologies 1 10 (6.289 %) Document Management 2 9 (5.660 %) Workflow 3 7 (4.403 %) ITIL 4 6 (3.774 %) Project Management 4 6 (3.774 %) Service Management 5 4 (2.516 %) Load Balancing 6 3 (1.887 %) Information Security 6 3 (1.887 %) Change Management 6 3 (1.887 %) CAD 7 2 (1.258 %) E-Commerce 7 2 (1.258 %) Service Delivery 7 2 (1.258 %) Web Design 7 2 (1.258 %) Release Management 7 2 (1.258 %) Performance Management 8 1 (0.629 %) SC Cleared 8 1 (0.629 %) Security Cleared 8 1 (0.629 %) Business Desktop Deployment 8 1 (0.629 %) Disaster Recovery 8 1 (0.629 %) PRINCE2 8 1 (0.629 %) CRM	Programming Languages 1 26 (16.35 %) SQL 2 4 (2.516 %) C 3 3 (1.887 %) Shell Script 4 2 (1.258 %) Transact-SQL 5 1 (0.629 %) VBScript 5 1 (0.629 %) VB.NET 5 1 (0.629 %) C# 5 1 (0.629 %) C++ 5 1 (0.629 %) Java 5 1 (0.629 %) JavaScript 5 1 (0.629 %) PL/SQL 5 1 (0.629 %) RPG
Qualifications 1 32 (20.13 %) Microsoft Certification 2 24 (15.09 %) MCSA 3 19 (11.95 %) Cisco Certification 4 16 (10.06 %) CCNA 5 15 (9.434 %) MCP 6 14 (8.805 %) Degree 7 12 (7.547 %) MCSE 8 11 (6.918 %) CCNP 9 4 (2.516 %) Server+ Certification 10 3 (1.887 %) ITIL Certification 11 2 (1.258 %) CCA 11 2 (1.258 %) Citrix Certification 12 1 (0.629 %) HNC 12 1 (0.629 %) HND 12 1 (0.629 %) CCIE 12 1 (0.629 %) HP APS 12 1 (0.629 %) JNCIA 12 1 (0.629 %) JNCIP 12 1 (0.629 %) JNCIE	Quality Assurance & Compliance 1 31 (19.50 %) SLA 2 2 (1.258 %) Sarbanes-Oxley
System Software 1 20 (12.58 %) Active Directory 2 5 (3.145 %) VMware ESX 3 4 (2.516 %) Backup Exec 3 4 (2.516 %) MetaFrame 3 4 (2.516 %) ISA Server 4 2 (1.258 %) Samba 4 2 (1.258 %) Squid 4 2 (1.258 %) VMware Infrastructure 5 1 (0.629 %) VMware GSX 5 1 (0.629 %) Terminal Services 5 1 (0.629 %) NFS	Systems Management 1 6 (3.774 %) Systems Management Server (SMS) 2 3 (1.887 %) MOM 3 2 (1.258 %) SCOM 4 1 (0.629 %) Netcool 4 1 (0.629 %) Norton AntiVirus 4 1 (0.629 %) SCCM
Vendors 1 42 (26.42 %) Microsoft 2 29 (18.24 %) Citrix 3 26 (16.35 %) Cisco 3 26 (16.35 %) Oracle 4 16 (10.06 %) HP 5 15 (9.434 %) VMware 6 13 (8.176 %) Lotus 6 13 (8.176 %) IBM 7 9 (5.660 %) PeopleSoft 7 9 (5.660 %) SAP 8 7 (4.403 %) Dell 9 6 (3.774 %) Sun 9 6 (3.774 %) Juniper 10 4 (2.516 %) CheckPoint 10 4 (2.516 %) Symantec 11 2 (1.258 %) Red Hat 11 2 (1.258 %) JD Edwards 11 2 (1.258 %) Intel 11 2 (1.258 %) Nortel 11 2 (1.258 %) Ericsson