The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 135 150 152
Rank change year-on-year
+15 +2
Permanent jobs requiring a Technical Support 54 37 34
As % of all permanent IT jobs located in Hampshire 1.30% 0.98% 0.82%
As % of the Job Titles category 1.38% 1.02% 0.86%
Number of salaries quoted 53 36 32
Average salary £25,000 £35,000 £31,000
Average salary % change year-on-year
-28.57% +12.90%
90% offered a salary of more than £17,600 £26,000 £21,150
10% offered a salary of more than £39,900 £45,000 £42,500
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3914 3620 3965
As % of all permanent IT jobs located in Hampshire 94.56% 95.69% 95.61%
Number of salaries quoted 3349 2953 3451
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,750 £25,000 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
South East

Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hampshire

Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hampshire region.

Technical Support Salary Trend in Hampshire

Technical Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hampshire region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Hampshire

Technical Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Basingstoke +2 16 £25,000 -28.57%
Eastleigh -4 8 £18,000 -52.00%
Farnborough - 8 £35,500 - 1
Winchester -1 7 £24,250 -30.71%
Petersfield - 3 £22,500 - 1
Portsmouth - 2 £31,500 -
Yateley - 2 £30,000 -
Southampton -4 1 £25,000 -39.39% 2
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 18 April 2014, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 69 (65.71%) Windows
2 30 (28.57%) Active Directory
3 25 (23.81%) Microsoft
4 21 (20.00%) Linux
5 20 (19.05%) TCP/IP
6 19 (18.10%) VMware
6 19 (18.10%) MS Office
7 18 (17.14%) Windows 7
8 16 (15.24%) SQL
9 13 (12.38%) ITIL
10 11 (10.48%) MS Excel
10 11 (10.48%) Degree
11 10 (9.52%) Hyper-V
11 10 (9.52%) SaaS
11 10 (9.52%) UNIX
11 10 (9.52%) VPN
11 10 (9.52%) MS Exchange
12 9 (8.57%) Windows XP
12 9 (8.57%) IBM
12 9 (8.57%) Cisco Certification
12 9 (8.57%) Microsoft Certification
12 9 (8.57%) Windows 2000
13 8 (7.62%) SAP
13 8 (7.62%) EPoS
13 8 (7.62%) VoIP
13 8 (7.62%) Firewall
13 8 (7.62%) Back Office
13 8 (7.62%) Retail
13 8 (7.62%) Time Management
14 7 (6.67%) Cisco

Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 18 April 2014, IT jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.52%) MS Exchange
2 6 (5.71%) SharePoint
3 5 (4.76%) Lync
4 4 (3.81%) Lotus Domino
5 3 (2.86%) FileNet
5 3 (2.86%) BizTalk Server
6 2 (1.90%) Exchange Server 2010
6 2 (1.90%) SharePoint Server
7 1 (0.95%) Exchange Server 2013
Applications
1 19 (18.10%) MS Office
2 11 (10.48%) MS Excel
Business Applications
1 4 (3.81%) Remedy ITSM
1 4 (3.81%) assyst
2 2 (1.90%) Dynamics AX
Cloud Services
1 10 (9.52%) SaaS
2 5 (4.76%) Microsoft Azure
2 5 (4.76%) Office 365
3 2 (1.90%) PaaS
3 2 (1.90%) IaaS
Communications & Networking
1 20 (19.05%) TCP/IP
2 10 (9.52%) VPN
3 8 (7.62%) VoIP
3 8 (7.62%) Firewall
4 5 (4.76%) Internet
5 4 (3.81%) Ethernet
6 2 (1.90%) HTTP
6 2 (1.90%) DNS
6 2 (1.90%) ATM
6 2 (1.90%) ISDN
6 2 (1.90%) LAN
7 1 (0.95%) NAS
7 1 (0.95%) DMVPN
7 1 (0.95%) MPLS
7 1 (0.95%) Wireless
7 1 (0.95%) IPsec
7 1 (0.95%) SAN
Database & Business Intelligence
1 7 (6.67%) MySQL
1 7 (6.67%) SQL Server
2 2 (1.90%) SQL Server Reporting Services
3 1 (0.95%) Oracle Database
Development Applications
1 2 (1.90%) Team Foundation Server
General
1 8 (7.62%) Back Office
1 8 (7.62%) Retail
2 6 (5.71%) Telecoms
3 5 (4.76%) French Language
3 5 (4.76%) Finance
4 3 (2.86%) Law
4 3 (2.86%) Legal
5 2 (1.90%) Banking
5 2 (1.90%) Manufacturing
5 2 (1.90%) Advertising
5 2 (1.90%) Japanese Language
6 1 (0.95%) Danish Language
6 1 (0.95%) Norwegian Language
6 1 (0.95%) Portuguese Language
6 1 (0.95%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (6.67%) HTML
1 7 (6.67%) XML
2 2 (1.90%) .NET
2 2 (1.90%) ASP.NET
3 1 (0.95%) COM
Miscellaneous
1 8 (7.62%) EPoS
2 5 (4.76%) Computer Science
3 3 (2.86%) Social Media
3 3 (2.86%) EFT
3 3 (2.86%) Firmware
4 1 (0.95%) iSeries
4 1 (0.95%) iPad
4 1 (0.95%) HP StorageWorks
4 1 (0.95%) Blackberry
Operating Systems
1 69 (65.71%) Windows
2 21 (20.00%) Linux
3 18 (17.14%) Windows 7
4 10 (9.52%) UNIX
5 9 (8.57%) Windows XP
5 9 (8.57%) Windows 2000
6 4 (3.81%) Mac OS X
7 3 (2.86%) Windows Server 2008
8 2 (1.90%) Windows 8
9 1 (0.95%) Windows Vista
Processes & Methodologies
1 13 (12.38%) ITIL
2 8 (7.62%) Time Management
3 6 (5.71%) Software Engineering
4 5 (4.76%) Root Cause Analysis
4 5 (4.76%) Service Management
5 4 (3.81%) Analytics
6 3 (2.86%) Performance Testing
6 3 (2.86%) Data Migration
6 3 (2.86%) Network Management
6 3 (2.86%) Content Management
6 3 (2.86%) Document Management
6 3 (2.86%) Migration
7 2 (1.90%) ERP
7 2 (1.90%) Service Delivery
7 2 (1.90%) Project Planning
8 1 (0.95%) Load Balancing
8 1 (0.95%) ITIL V3
8 1 (0.95%) Project Management
8 1 (0.95%) Change Management
8 1 (0.95%) Network Design
Programming Languages
1 16 (15.24%) SQL
2 7 (6.67%) JavaScript
3 6 (5.71%) C
3 6 (5.71%) C++
4 5 (4.76%) C#
4 5 (4.76%) Java
5 4 (3.81%) Python
5 4 (3.81%) Perl
5 4 (3.81%) Ruby
6 2 (1.90%) PHP
7 1 (0.95%) VB
Qualifications
1 11 (10.48%) Degree
2 9 (8.57%) Cisco Certification
2 9 (8.57%) Microsoft Certification
3 6 (5.71%) MCSE
3 6 (5.71%) MCITP
4 5 (4.76%) CCNP
4 5 (4.76%) MCP
5 4 (3.81%) CCNA
5 4 (3.81%) Security Cleared
6 3 (2.86%) MCDST
6 3 (2.86%) MCSA
7 2 (1.90%) JNCIP
7 2 (1.90%) MCTS
8 1 (0.95%) SC Cleared
8 1 (0.95%) VMware Certified Professional (VCP)
8 1 (0.95%) CCA
8 1 (0.95%) Citrix Certification
8 1 (0.95%) A+ Certification
Quality Assurance & Compliance
1 6 (5.71%) SLA
2 1 (0.95%) QA
System Software
1 30 (28.57%) Active Directory
2 10 (9.52%) Hyper-V
3 5 (4.76%) VMware Infrastructure
3 5 (4.76%) vSphere
4 1 (0.95%) vCloud
4 1 (0.95%) XenApp
4 1 (0.95%) XenDesktop
Systems Management
1 1 (0.95%) WSUS
1 1 (0.95%) NetBackup
Vendors
1 25 (23.81%) Microsoft
2 19 (18.10%) VMware
3 9 (8.57%) IBM
4 8 (7.62%) SAP
5 7 (6.67%) Cisco
6 5 (4.76%) Juniper
6 5 (4.76%) Intel
7 4 (3.81%) BMC
7 4 (3.81%) Lotus
7 4 (3.81%) Remedy
8 3 (2.86%) Kofax
8 3 (2.86%) Citrix
9 2 (1.90%) Sun
9 2 (1.90%) Guidewire
10 1 (0.95%) LANDesk
10 1 (0.95%) ProCurve
10 1 (0.95%) McAfee
10 1 (0.95%) Symantec
10 1 (0.95%) HP
10 1 (0.95%) Dell
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + bonus, BUPA, pension
Posted: 3 days ago
Fareham, Hampshire
ARM Technology
Salary: £32000 - £45000 per annum
Posted: 5 days ago
Petersfield, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Southampton, Hampshire
Technology Resourcing
Salary: £22000.00 - £29000.00 per annum
Posted: 6 days ago
Hampshire
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum
Posted: 9 days ago
Farnborough, Hampshire
Exclaimer Ltd
Salary: From £18,000 to £25,000 per annum
Posted: 25 days ago