The statistics below represent IT jobs advertised across the England region that had Customer Services Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Customer Service Manager
Rank 865 904 905
Rank change year-on-year
+39 +1
Permanent jobs requiring a Customer Services Manager 26 36 38
As % of all permanent IT jobs located in England 0.028% 0.035% 0.035%
As % of the Job Titles category 0.029% 0.037% 0.036%
Number of salaries quoted 25 33 35
Median salary £52,500 £52,000 £44,500
Median salary % change year-on-year
+0.96% +16.85%
90% offered a salary of more than £42,500 £32,100 £32,500
10% offered a salary of more than £65,000 £90,000 £75,000
UK excluding London median salary £42,500 £50,000 £44,000
% change year-on-year
-15.00% +13.63%
Customer Services Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88379 98270 105547
As % of all permanent IT jobs located in England 96.34% 96.20% 96.42%
Number of salaries quoted 75125 82336 85945
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Services Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Services Manager in the job title.

Customer Services Manager Jobs Demand Trend in England

Customer Services Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the England region.

Customer Services Manager Salary Trend in England

Customer Services Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the England region over the 3 months to 26 August 2016.

Customer Services Manager Salary Histogram in England

Customer Services Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the England region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +57 16 £54,000 -18.49% 7
West Midlands -5 4 £42,500 -18.26% 1
South East +17 3 £57,500 +5.50%
South West -2 2 £47,500 -5.00% 1
East of England - 1 £55,000 -
Customer Services Manager
UK

Customer Services Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 August 2016, Customer Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Services Manager in the job title.

1 38 (70.37%) Service Delivery
2 19 (35.19%) ITIL
2 19 (35.19%) SLA
3 14 (25.93%) Telecoms
4 12 (22.22%) Agile Software Development
4 12 (22.22%) Amazon AWS
5 11 (20.37%) Service Management
6 10 (18.52%) Incident Management
6 10 (18.52%) Continuous Improvement
7 9 (16.67%) Project Management
8 8 (14.81%) DevOps
9 7 (12.96%) Degree
9 7 (12.96%) Finance
10 6 (11.11%) ITSM
10 6 (11.11%) Microsoft
10 6 (11.11%) Analytical Skills
11 5 (9.26%) Presales
11 5 (9.26%) Line Management
11 5 (9.26%) ITIL V3
11 5 (9.26%) Spanish Language
11 5 (9.26%) Performance Management
11 5 (9.26%) PRINCE2
11 5 (9.26%) MS Excel
11 5 (9.26%) Change Management
12 4 (7.41%) CRM
12 4 (7.41%) SharePoint
12 4 (7.41%) SQL
12 4 (7.41%) ATM
12 4 (7.41%) ITIL Certification
12 4 (7.41%) EFT

Customer Services Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.41%) SharePoint
2 1 (1.85%) Skype for Business
Applications
1 5 (9.26%) MS Excel
2 2 (3.70%) MS Office
3 1 (1.85%) MS Project
3 1 (1.85%) MS Visio
Cloud Services
1 12 (22.22%) Amazon AWS
2 4 (7.41%) Microsoft Azure
2 4 (7.41%) Office 365
Communications & Networking
1 4 (7.41%) ATM
1 4 (7.41%) Internet
2 3 (5.56%) IPv4
2 3 (5.56%) IPv6
2 3 (5.56%) PBX
2 3 (5.56%) Unified Communications
2 3 (5.56%) VoIP
2 3 (5.56%) VPN
Database & Business Intelligence
1 1 (1.85%) Data Mining
1 1 (1.85%) RDBMS
1 1 (1.85%) Relational Database
1 1 (1.85%) SQL Server
1 1 (1.85%) SQL Server Analysis Services
General
1 14 (25.93%) Telecoms
2 7 (12.96%) Finance
3 5 (9.26%) Spanish Language
4 4 (7.41%) French Language
4 4 (7.41%) German Language
5 3 (5.56%) Marketing
6 2 (3.70%) Banking
6 2 (3.70%) Electronics
7 1 (1.85%) Back Office
7 1 (1.85%) Billing
7 1 (1.85%) Legal
7 1 (1.85%) Portuguese Language
Libraries, Frameworks & Software Standards
1 1 (1.85%) Middleware
Miscellaneous
1 6 (11.11%) Analytical Skills
2 4 (7.41%) Data Centre
2 4 (7.41%) EFT
3 3 (5.56%) Statistics
4 1 (1.85%) Computer Science
4 1 (1.85%) Driving Licence
4 1 (1.85%) PMI
Operating Systems
1 1 (1.85%) Windows
1 1 (1.85%) Windows 7
1 1 (1.85%) Windows XP
Processes & Methodologies
1 38 (70.37%) Service Delivery
2 19 (35.19%) ITIL
3 12 (22.22%) Agile Software Development
4 11 (20.37%) Service Management
5 10 (18.52%) Continuous Improvement
5 10 (18.52%) Incident Management
6 9 (16.67%) Project Management
7 8 (14.81%) DevOps
8 6 (11.11%) ITSM
9 5 (9.26%) Change Management
9 5 (9.26%) ITIL V3
9 5 (9.26%) Line Management
9 5 (9.26%) Performance Management
9 5 (9.26%) Presales
9 5 (9.26%) PRINCE2
10 4 (7.41%) Coaching
10 4 (7.41%) Critical Success Factor
10 4 (7.41%) CRM
10 4 (7.41%) Fraud Detection
10 4 (7.41%) Service Desk Management
Programming Languages
1 4 (7.41%) SQL
Qualifications
1 7 (12.96%) Degree
2 4 (7.41%) ITIL Certification
3 2 (3.70%) HNC
4 1 (1.85%) ISEB
4 1 (1.85%) ISEB Practitioner
4 1 (1.85%) PMI Certification
4 1 (1.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (35.19%) SLA
2 2 (3.70%) QA
System Software
1 1 (1.85%) Active Directory
Vendors
1 6 (11.11%) Microsoft
2 4 (7.41%) LANDesk
2 4 (7.41%) Rackspace
3 1 (1.85%) IBM
3 1 (1.85%) Zeacom
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Careerwise UK Limited
Salary: £45000 - £55000 per annum + benefits
Posted: 16 hours ago
London
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Salary: £50000 - £55000 per annum + Pension, Healthcare, onsite canteen
Posted: 17 hours ago
Birmingham
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Salary: £40000 - £45000 per annum
Posted: 17 hours ago
City, London
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Salary: £60000 - £65000 per annum
Posted: 4 days ago
London
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Salary: £50000 - £55000 per annum + pension
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London
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Salary: £60000 - £65000 per annum + bonus + benefits
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London
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Salary: £50000 - £55000 per annum + benefits
Posted: 4 days ago
Bristol
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Salary: £45000 - £50000 per annum + competitive
Posted: 19 days ago
London
Volaris Exec
Salary: Competitive salary + bonus and benefits
Posted: 27 days ago