The statistics below represent IT jobs advertised across the England region that had Customer Services Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Service Manager
Rank 838 905 889
Rank change year-on-year
+67 -16
Permanent jobs requiring a Customer Services Manager 25 30 61
As % of all permanent IT jobs located in England 0.030% 0.030% 0.057%
As % of the Job Titles category 0.031% 0.031% 0.059%
Number of salaries quoted 18 28 57
Median salary £57,500 £45,500 £52,500
Median salary % change year-on-year
+26.37% -13.33%
90% offered a salary of more than £47,800 £25,100 £27,500
10% offered a salary of more than £95,000 £53,000 £55,000
UK excluding London median salary £47,000 £45,500 £50,000
% change year-on-year
+3.29% -9.00%
Customer Services Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81279 96326 102960
As % of all permanent IT jobs located in England 96.49% 96.62% 96.60%
Number of salaries quoted 67994 81128 85922
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Customer Services Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Customer Services Manager in the job title.

Customer Services Manager Jobs Demand Trend in England

Customer Services Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the England region.

Customer Services Manager Salary Trend in England

Customer Services Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the England region over the 3 months to 8 December 2016.

Customer Services Manager Salary Histogram in England

Customer Services Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +47 18 £77,500 +56.56%
South East +62 4 £49,000 +6.52%
North West -23 3 £30,500 +14.01% 1
Customer Services Manager
UK

Customer Services Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, Customer Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Services Manager in the job title.

1 41 (82.00%) Service Delivery
2 21 (42.00%) Project Management
3 12 (24.00%) ITIL
4 9 (18.00%) ITIL Certification
5 8 (16.00%) Incident Management
6 7 (14.00%) Service Management
7 6 (12.00%) Law
7 6 (12.00%) Legal
7 6 (12.00%) Time Management
8 5 (10.00%) Telecoms
8 5 (10.00%) Finance
8 5 (10.00%) SLA
8 5 (10.00%) CRM
9 4 (8.00%) Sun
9 4 (8.00%) Agile Software Development
9 4 (8.00%) Amazon AWS
9 4 (8.00%) Process Improvement
9 4 (8.00%) DevOps
10 3 (6.00%) Line Management
10 3 (6.00%) Customer Engagement
10 3 (6.00%) Continuous Improvement
10 3 (6.00%) Analytical Skills
10 3 (6.00%) People Management
10 3 (6.00%) Problem Management
10 3 (6.00%) Data Analysis
10 3 (6.00%) Statistics
10 3 (6.00%) Degree
10 3 (6.00%) Process Management
11 2 (4.00%) ITSM
11 2 (4.00%) Management Information System

Customer Services Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (2.00%) MS Excel
1 1 (2.00%) MS Office
Business Applications
1 1 (2.00%) Payment Gateway
Cloud Services
1 4 (8.00%) Amazon AWS
2 1 (2.00%) SaaS
Communications & Networking
1 1 (2.00%) IPv4
1 1 (2.00%) IPv6
1 1 (2.00%) VPN
Database & Business Intelligence
1 1 (2.00%) Data Mining
1 1 (2.00%) RDBMS
1 1 (2.00%) Relational Database
1 1 (2.00%) SQL Server
1 1 (2.00%) SQL Server Analysis Services
General
1 6 (12.00%) Law
1 6 (12.00%) Legal
2 5 (10.00%) Finance
2 5 (10.00%) Telecoms
3 2 (4.00%) Electronics
4 1 (2.00%) Back Office
4 1 (2.00%) Financial Institution
4 1 (2.00%) French Language
4 1 (2.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.00%) Middleware
Miscellaneous
1 3 (6.00%) Analytical Skills
1 3 (6.00%) Statistics
2 2 (4.00%) Data Centre
2 2 (4.00%) Management Information System
3 1 (2.00%) Virtual Team
Processes & Methodologies
1 41 (82.00%) Service Delivery
2 21 (42.00%) Project Management
3 12 (24.00%) ITIL
4 8 (16.00%) Incident Management
5 7 (14.00%) Service Management
6 6 (12.00%) Time Management
7 5 (10.00%) CRM
8 4 (8.00%) Agile Software Development
8 4 (8.00%) DevOps
8 4 (8.00%) Process Improvement
9 3 (6.00%) Continuous Improvement
9 3 (6.00%) Customer Engagement
9 3 (6.00%) Data Analysis
9 3 (6.00%) Line Management
9 3 (6.00%) People Management
9 3 (6.00%) Problem Management
9 3 (6.00%) Process Management
10 2 (4.00%) B2B
10 2 (4.00%) ITSM
10 2 (4.00%) Software Engineering
Programming Languages
1 1 (2.00%) SQL
Qualifications
1 9 (18.00%) ITIL Certification
2 3 (6.00%) Degree
3 2 (4.00%) HNC
4 1 (2.00%) ISEB
4 1 (2.00%) ISEB Practitioner
4 1 (2.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (10.00%) SLA
2 1 (2.00%) PCI DSS
2 1 (2.00%) QA
Vendors
1 4 (8.00%) Sun
2 1 (2.00%) IBM
Coventry, West Midlands (County)
The Coventry Building Society
Salary: £30k - 35k per year + Benefits
Posted: Yesterday
Manchester
Edenhouse Solutions Ltd
Salary: £0.00 per annum
Posted: 14 days ago