The table below looks at the statistics for CRM skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 13 27 31
Rank change year-on-year
+14 +4
Permanent jobs citing CRM 16 1 1
As % of all permanent IT jobs located in Epsom 10.81% 0.95% 0.99%
As % of the Processes & Methodologies category 13.45% 1.11% 1.27%
Number of salaries quoted 15 1 1
Average salary £19,000 £24,500 £21,500
Average salary % change year-on-year
-22.44% +13.95%
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
CRM
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
119 90 79
As % of all permanent IT jobs located in Epsom 80.41% 85.71% 78.22%
Number of salaries quoted 107 68 75
Average salary £52,500 £40,000 £60,000
Average salary % change year-on-year
+31.25% -33.33%
90% offered a salary of more than £26,500 £28,400 £40,000
10% offered a salary of more than £70,000 £80,000 £63,350
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Epsom

CRM
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Epsom region.

CRM Salary Trend in Epsom

CRM
Salary Histogram in Epsom

This chart provides a salary histogram for IT jobs citing CRM across the Epsom region over the 3 months to 22 August 2014.

CRM Salary Histogram in Epsom

CRM
Top 30 Related IT Skills in Epsom

For the 6 months to 22 August 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 12 (52.17%) Salesforce.com
2 8 (34.78%) DSL
2 8 (34.78%) Telecoms
2 8 (34.78%) Server Monitoring
3 7 (30.43%) Business Analysis
4 6 (26.09%) Waterfall
5 5 (21.74%) Change Management
6 4 (17.39%) Windows
7 3 (13.04%) Windows 2000
7 3 (13.04%) Data Modelling
7 3 (13.04%) SQL
7 3 (13.04%) Citrix
7 3 (13.04%) Process Management
7 3 (13.04%) Agile Software Development
7 3 (13.04%) Finance
7 3 (13.04%) Supplier Management
7 3 (13.04%) Risk Management
8 2 (8.70%) QA
8 2 (8.70%) User Acceptance Testing
8 2 (8.70%) Root Cause Analysis
8 2 (8.70%) Windows Server 2008
8 2 (8.70%) Visualforce
8 2 (8.70%) Apex Code
8 2 (8.70%) Requirements Engineering
8 2 (8.70%) Systems Analysis
8 2 (8.70%) Project Management
8 2 (8.70%) Windows Server 2003
8 2 (8.70%) Java
8 2 (8.70%) SLA
9 1 (4.35%) Microsoft

CRM
Top Related IT Skills in Epsom by Category

For the 6 months to 22 August 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Business Applications
1 1 (4.35%) Dynamics CRM
Communications & Networking
1 8 (34.78%) DSL
General
1 8 (34.78%) Telecoms
2 3 (13.04%) Finance
Job Titles
1 9 (39.13%) Analyst
2 8 (34.78%) Business Analyst
3 7 (30.43%) Telecoms Engineer
3 7 (30.43%) Support Engineer
4 4 (17.39%) Applications Support
5 3 (13.04%) Salesforce.com Business Analyst
5 3 (13.04%) Lead Business Analyst
6 2 (8.70%) Senior Analyst
6 2 (8.70%) Senior Business Analyst
7 1 (4.35%) Business Systems Analyst
7 1 (4.35%) Systems Analyst
7 1 (4.35%) Support Analyst
7 1 (4.35%) Help Desk Engineer
7 1 (4.35%) Applications Support Analyst
7 1 (4.35%) CRM Systems Analyst
Libraries, Frameworks & Software Standards
1 2 (8.70%) Visualforce
Miscellaneous
1 1 (4.35%) NHS
1 1 (4.35%) Management Information System
Operating Systems
1 4 (17.39%) Windows
2 3 (13.04%) Windows 2000
3 2 (8.70%) Windows Server 2008
3 2 (8.70%) Windows Server 2003
4 1 (4.35%) Windows XP
Processes & Methodologies
1 8 (34.78%) Server Monitoring
2 7 (30.43%) Business Analysis
3 6 (26.09%) Waterfall
4 5 (21.74%) Change Management
5 3 (13.04%) Data Modelling
5 3 (13.04%) Process Management
5 3 (13.04%) Agile Software Development
5 3 (13.04%) Supplier Management
5 3 (13.04%) Risk Management
6 2 (8.70%) User Acceptance Testing
6 2 (8.70%) Root Cause Analysis
6 2 (8.70%) Requirements Engineering
6 2 (8.70%) Systems Analysis
6 2 (8.70%) Project Management
7 1 (4.35%) Data Protection
7 1 (4.35%) Release Management
7 1 (4.35%) Incident Management
Programming Languages
1 3 (13.04%) SQL
2 2 (8.70%) Apex Code
2 2 (8.70%) Java
3 1 (4.35%) C
Qualifications
1 1 (4.35%) Degree
Quality Assurance & Compliance
1 2 (8.70%) QA
1 2 (8.70%) SLA
Vendors
1 12 (52.17%) Salesforce.com
2 3 (13.04%) Citrix
3 1 (4.35%) Microsoft
3 1 (4.35%) Oracle
3 1 (4.35%) SAP
3 1 (4.35%) Sage