The table below looks at the statistics for CRM skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 16 23 28
Rank change year-on-year
+7 +5
Permanent jobs citing CRM 10 1 1
As % of all permanent IT jobs located in Epsom 8.70% 1.05% 1.00%
As % of the Processes & Methodologies category 10.42% 1.37% 1.15%
Number of salaries quoted 5 0 1
Average salary £35,000 - £19,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
CRM
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
96 73 87
As % of all permanent IT jobs located in Epsom 83.48% 76.84% 87.00%
Number of salaries quoted 60 40 77
Average salary £42,500 £50,000 £55,000
Average salary % change year-on-year
-15.00% -9.09%
90% offered a salary of more than £29,500 £42,500 £39,500
10% offered a salary of more than £60,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Epsom

CRM
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Epsom region.

CRM Salary Trend in Epsom

CRM
Top 26 Related IT Skills in Epsom

For the 6 months to 27 January 2015, IT jobs across the Epsom region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 9 (75.00%) Finance
2 6 (50.00%) Maconomy
2 6 (50.00%) Microsoft
3 5 (41.67%) MS Excel
3 5 (41.67%) Continuous Improvement
4 4 (33.33%) Windows
4 4 (33.33%) MS Office
5 3 (25.00%) Service Management
5 3 (25.00%) LANDesk
5 3 (25.00%) Windows Server 2008
5 3 (25.00%) Windows Server 2003
5 3 (25.00%) Windows 7
6 2 (16.67%) Analytics
6 2 (16.67%) Relational Database
6 2 (16.67%) ITIL Foundation Certificate
6 2 (16.67%) Analytical Skills
6 2 (16.67%) Microsoft Certification
6 2 (16.67%) Salesforce.com
6 2 (16.67%) COM
6 2 (16.67%) ITIL
6 2 (16.67%) SQL
6 2 (16.67%) SQL Server
6 2 (16.67%) MCITP
6 2 (16.67%) Back Office
7 1 (8.33%) SLA
7 1 (8.33%) Active Directory

CRM
Top Related IT Skills in Epsom by Category

For the 6 months to 27 January 2015, IT jobs across the Epsom region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 5 (41.67%) MS Excel
2 4 (33.33%) MS Office
Database & Business Intelligence
1 2 (16.67%) SQL Server
1 2 (16.67%) Relational Database
General
1 9 (75.00%) Finance
2 2 (16.67%) Back Office
Job Titles
1 4 (33.33%) Finance Systems Manager
1 4 (33.33%) Systems Manager
2 3 (25.00%) Technical Support
3 2 (16.67%) Support Engineer
3 2 (16.67%) Administrator
3 2 (16.67%) Analyst
3 2 (16.67%) Support Analyst
3 2 (16.67%) MIS Manager
3 2 (16.67%) IT Support
3 2 (16.67%) Technical Support Engineer
3 2 (16.67%) IT Support Analyst
3 2 (16.67%) IT Support Engineer
3 2 (16.67%) Technical Engineer
4 1 (8.33%) PC Support
4 1 (8.33%) Help Desk Engineer
4 1 (8.33%) Desktop Support
4 1 (8.33%) Salesforce.com Administrator
Libraries, Frameworks & Software Standards
1 2 (16.67%) COM
Miscellaneous
1 2 (16.67%) Analytical Skills
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows Server 2003
2 3 (25.00%) Windows Server 2008
2 3 (25.00%) Windows 7
Processes & Methodologies
1 5 (41.67%) Continuous Improvement
2 3 (25.00%) Service Management
3 2 (16.67%) ITIL
3 2 (16.67%) Analytics
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 2 (16.67%) Microsoft Certification
1 2 (16.67%) MCITP
1 2 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 1 (8.33%) Active Directory
Vendors
1 6 (50.00%) Microsoft
1 6 (50.00%) Maconomy
2 3 (25.00%) LANDesk
3 2 (16.67%) Salesforce.com