The table below looks at the statistics for CRM skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 20 18 32
Rank change year-on-year
-2 +14
Permanent jobs citing CRM 1 2 1
As % of all permanent IT jobs located in Epsom 1.47% 2.27% 0.83%
As % of the Processes & Methodologies category 2.08% 2.90% 1.09%
Number of salaries quoted 1 2 1
Average salary £19,000 £55,000 £21,500
Average salary % change year-on-year
-65.45% +155.81%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
48 69 92
As % of all permanent IT jobs located in Epsom 70.59% 78.41% 76.03%
Number of salaries quoted 34 50 82
Average salary £50,000 £47,500 £60,000
Average salary % change year-on-year
+5.26% -20.83%
90% offered a salary of more than £26,500 £40,000 £40,000
10% offered a salary of more than £82,500 £75,000 £55,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Epsom

CRM
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Epsom region.

CRM Salary Trend in Epsom

CRM
Top 30 Related IT Skills in Epsom

For the 6 months to 21 October 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 8 (42.11%) DSL
1 8 (42.11%) Telecoms
1 8 (42.11%) Server Monitoring
2 7 (36.84%) Salesforce.com
3 5 (26.32%) Business Analysis
4 4 (21.05%) Change Management
5 3 (15.79%) Process Management
5 3 (15.79%) Risk Management
5 3 (15.79%) Supplier Management
5 3 (15.79%) SQL
5 3 (15.79%) Windows
5 3 (15.79%) Data Modelling
5 3 (15.79%) Line Management
5 3 (15.79%) Coaching
5 3 (15.79%) Agile Software Development
5 3 (15.79%) Waterfall
5 3 (15.79%) Stakeholder Analysis
6 2 (10.53%) Systems Analysis
6 2 (10.53%) Microsoft
7 1 (5.26%) Finance
7 1 (5.26%) Dynamics CRM
7 1 (5.26%) Incident Management
7 1 (5.26%) Degree
7 1 (5.26%) Management Information System
7 1 (5.26%) Project Management
7 1 (5.26%) Citrix
7 1 (5.26%) Sage
7 1 (5.26%) C
7 1 (5.26%) SLA
7 1 (5.26%) Windows 2000

CRM
Top Related IT Skills in Epsom by Category

For the 6 months to 21 October 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 1 (5.26%) MS Office
Business Applications
1 1 (5.26%) Dynamics CRM
Communications & Networking
1 8 (42.11%) DSL
General
1 8 (42.11%) Telecoms
2 1 (5.26%) Finance
Job Titles
1 7 (36.84%) Telecoms Engineer
1 7 (36.84%) Support Engineer
1 7 (36.84%) Analyst
2 6 (31.58%) Business Analyst
3 4 (21.05%) Applications Support
4 3 (15.79%) Lead Business Analyst
5 2 (10.53%) Help Desk Engineer
6 1 (5.26%) Applications Support Analyst
6 1 (5.26%) Business Systems Analyst
6 1 (5.26%) Systems Analyst
6 1 (5.26%) Support Analyst
6 1 (5.26%) Salesforce.com Business Analyst
6 1 (5.26%) CRM Systems Analyst
Miscellaneous
1 1 (5.26%) Management Information System
1 1 (5.26%) Analytical Skills
Operating Systems
1 3 (15.79%) Windows
2 1 (5.26%) Windows 2000
2 1 (5.26%) Windows XP
Processes & Methodologies
1 8 (42.11%) Server Monitoring
2 5 (26.32%) Business Analysis
3 4 (21.05%) Change Management
4 3 (15.79%) Process Management
4 3 (15.79%) Risk Management
4 3 (15.79%) Supplier Management
4 3 (15.79%) Data Modelling
4 3 (15.79%) Line Management
4 3 (15.79%) Coaching
4 3 (15.79%) Agile Software Development
4 3 (15.79%) Waterfall
4 3 (15.79%) Stakeholder Analysis
5 2 (10.53%) Systems Analysis
6 1 (5.26%) Incident Management
6 1 (5.26%) Project Management
6 1 (5.26%) Release Management
6 1 (5.26%) Data Protection
Programming Languages
1 3 (15.79%) SQL
2 1 (5.26%) C
Qualifications
1 1 (5.26%) Degree
Quality Assurance & Compliance
1 1 (5.26%) SLA
Vendors
1 7 (36.84%) Salesforce.com
2 2 (10.53%) Microsoft
3 1 (5.26%) Citrix
3 1 (5.26%) Sage
3 1 (5.26%) Oracle
3 1 (5.26%) SAP