The table below looks at the statistics for CRM skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 9 21 30
Rank change year-on-year
+12 +9
Permanent jobs citing CRM 12 1 1
As % of all permanent IT jobs located in Epsom 15.19% 1.15% 0.80%
As % of the Processes & Methodologies category 18.75% 1.72% 0.99%
Number of salaries quoted 6 1 1
Average salary £35,000 £55,000 £19,000
Average salary % change year-on-year
-36.36% +189.47%
UK excluding London average salary £42,500 £43,000 £41,000
% change year-on-year
-1.16% +4.87%
CRM
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
64 58 101
As % of all permanent IT jobs located in Epsom 81.01% 66.67% 80.80%
Number of salaries quoted 38 35 89
Average salary £37,500 £47,500 £55,000
Average salary % change year-on-year
-21.05% -13.63%
90% offered a salary of more than £29,850 £35,000 £38,300
10% offered a salary of more than £55,000 £70,000 £61,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Epsom

CRM
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Epsom region.

CRM Salary Trend in Epsom

CRM
Salary Histogram in Epsom

This chart provides a salary histogram for IT jobs citing CRM across the Epsom region over the 3 months to 19 December 2014.

CRM Salary Histogram in Epsom

CRM
Top 30 Related IT Skills in Epsom

For the 6 months to 19 December 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 9 (56.25%) Finance
2 6 (37.50%) Microsoft
2 6 (37.50%) Maconomy
3 5 (31.25%) MS Excel
3 5 (31.25%) Continuous Improvement
4 4 (25.00%) MS Office
4 4 (25.00%) Windows
5 3 (18.75%) Windows Server 2003
5 3 (18.75%) Windows Server 2008
5 3 (18.75%) Windows 7
5 3 (18.75%) Salesforce.com
5 3 (18.75%) Service Management
5 3 (18.75%) LANDesk
5 3 (18.75%) DSL
5 3 (18.75%) Telecoms
5 3 (18.75%) Analytical Skills
5 3 (18.75%) Server Monitoring
6 2 (12.50%) Back Office
6 2 (12.50%) Microsoft Certification
6 2 (12.50%) MCITP
6 2 (12.50%) ITIL Foundation Certificate
6 2 (12.50%) Analytics
6 2 (12.50%) COM
6 2 (12.50%) SQL Server
6 2 (12.50%) Relational Database
6 2 (12.50%) ITIL
6 2 (12.50%) SQL
7 1 (6.25%) Release Management
7 1 (6.25%) Data Protection
7 1 (6.25%) Project Management

CRM
Top Related IT Skills in Epsom by Category

For the 6 months to 19 December 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 5 (31.25%) MS Excel
2 4 (25.00%) MS Office
Business Applications
1 1 (6.25%) Dynamics CRM
Communications & Networking
1 3 (18.75%) DSL
Database & Business Intelligence
1 2 (12.50%) SQL Server
1 2 (12.50%) Relational Database
General
1 9 (56.25%) Finance
2 3 (18.75%) Telecoms
3 2 (12.50%) Back Office
Job Titles
1 5 (31.25%) Support Engineer
2 4 (25.00%) Finance Systems Manager
2 4 (25.00%) Systems Manager
3 3 (18.75%) Telecoms Engineer
3 3 (18.75%) Technical Support
3 3 (18.75%) Analyst
4 2 (12.50%) Support Analyst
4 2 (12.50%) Administrator
4 2 (12.50%) MIS Manager
4 2 (12.50%) Technical Support Engineer
4 2 (12.50%) IT Support Analyst
4 2 (12.50%) IT Support Engineer
4 2 (12.50%) Technical Engineer
4 2 (12.50%) IT Support
5 1 (6.25%) CRM Systems Analyst
5 1 (6.25%) PC Support
5 1 (6.25%) Salesforce.com Administrator
5 1 (6.25%) Help Desk Engineer
5 1 (6.25%) Business Systems Analyst
5 1 (6.25%) Systems Analyst
Libraries, Frameworks & Software Standards
1 2 (12.50%) COM
Miscellaneous
1 3 (18.75%) Analytical Skills
2 1 (6.25%) Management Information System
Operating Systems
1 4 (25.00%) Windows
2 3 (18.75%) Windows Server 2003
2 3 (18.75%) Windows Server 2008
2 3 (18.75%) Windows 7
Processes & Methodologies
1 5 (31.25%) Continuous Improvement
2 3 (18.75%) Server Monitoring
2 3 (18.75%) Service Management
3 2 (12.50%) ITIL
3 2 (12.50%) Analytics
4 1 (6.25%) Project Management
4 1 (6.25%) Release Management
4 1 (6.25%) Data Protection
Programming Languages
1 2 (12.50%) SQL
Qualifications
1 2 (12.50%) Microsoft Certification
1 2 (12.50%) MCITP
1 2 (12.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 1 (6.25%) Active Directory
Vendors
1 6 (37.50%) Microsoft
1 6 (37.50%) Maconomy
2 3 (18.75%) LANDesk
2 3 (18.75%) Salesforce.com
3 1 (6.25%) Sage
3 1 (6.25%) Oracle
3 1 (6.25%) SAP