The table below looks at the statistics for CRM skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 20 20 30
Rank change year-on-year
0 +10
Permanent jobs citing CRM 4 1 1
As % of all permanent IT jobs located in Epsom 4.00% 1.18% 0.85%
As % of the Processes & Methodologies category 5.33% 1.37% 1.12%
Number of salaries quoted 4 1 1
Average salary £19,000 £55,000 £21,500
Average salary % change year-on-year
-65.45% +155.81%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
75 73 89
As % of all permanent IT jobs located in Epsom 75.00% 85.88% 76.07%
Number of salaries quoted 61 54 81
Average salary £52,500 £42,500 £60,000
Average salary % change year-on-year
+23.52% -29.16%
90% offered a salary of more than £26,500 £40,000 £40,000
10% offered a salary of more than £72,500 £75,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Epsom

CRM
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Epsom region.

CRM Salary Trend in Epsom

CRM
Salary Histogram in Epsom

This chart provides a salary histogram for IT jobs citing CRM across the Epsom region over the 3 months to 23 September 2014.

CRM Salary Histogram in Epsom

CRM
Top 30 Related IT Skills in Epsom

For the 6 months to 23 September 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 9 (45.00%) Salesforce.com
2 8 (40.00%) DSL
2 8 (40.00%) Telecoms
2 8 (40.00%) Server Monitoring
3 6 (30.00%) Business Analysis
4 4 (20.00%) Waterfall
4 4 (20.00%) Line Management
4 4 (20.00%) Change Management
4 4 (20.00%) Agile Software Development
5 3 (15.00%) Process Management
5 3 (15.00%) SQL
5 3 (15.00%) Windows
5 3 (15.00%) Data Modelling
5 3 (15.00%) Coaching
5 3 (15.00%) Risk Management
5 3 (15.00%) Supplier Management
6 2 (10.00%) Windows 2000
6 2 (10.00%) Citrix
6 2 (10.00%) Systems Analysis
6 2 (10.00%) Finance
7 1 (5.00%) Management Information System
7 1 (5.00%) Project Management
7 1 (5.00%) Sage
7 1 (5.00%) Windows Server 2003
7 1 (5.00%) Windows XP
7 1 (5.00%) SLA
7 1 (5.00%) Microsoft
7 1 (5.00%) Oracle
7 1 (5.00%) SAP
7 1 (5.00%) C

CRM
Top Related IT Skills in Epsom by Category

For the 6 months to 23 September 2014, IT jobs across the Epsom region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Business Applications
1 1 (5.00%) Dynamics CRM
Communications & Networking
1 8 (40.00%) DSL
General
1 8 (40.00%) Telecoms
2 2 (10.00%) Finance
Job Titles
1 8 (40.00%) Analyst
2 7 (35.00%) Support Engineer
2 7 (35.00%) Telecoms Engineer
2 7 (35.00%) Business Analyst
3 4 (20.00%) Applications Support
4 3 (15.00%) Lead Business Analyst
5 2 (10.00%) Salesforce.com Business Analyst
6 1 (5.00%) CRM Systems Analyst
6 1 (5.00%) Help Desk Engineer
6 1 (5.00%) Senior Business Analyst
6 1 (5.00%) Senior Analyst
6 1 (5.00%) Applications Support Analyst
6 1 (5.00%) Business Systems Analyst
6 1 (5.00%) Systems Analyst
6 1 (5.00%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (5.00%) Visualforce
Miscellaneous
1 1 (5.00%) Management Information System
1 1 (5.00%) Analytical Skills
Operating Systems
1 3 (15.00%) Windows
2 2 (10.00%) Windows 2000
3 1 (5.00%) Windows XP
3 1 (5.00%) Windows Server 2003
3 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 8 (40.00%) Server Monitoring
2 6 (30.00%) Business Analysis
3 4 (20.00%) Change Management
3 4 (20.00%) Line Management
3 4 (20.00%) Agile Software Development
3 4 (20.00%) Waterfall
4 3 (15.00%) Coaching
4 3 (15.00%) Process Management
4 3 (15.00%) Risk Management
4 3 (15.00%) Data Modelling
4 3 (15.00%) Supplier Management
5 2 (10.00%) Systems Analysis
6 1 (5.00%) Root Cause Analysis
6 1 (5.00%) Incident Management
6 1 (5.00%) Release Management
6 1 (5.00%) User Acceptance Testing
6 1 (5.00%) Data Protection
6 1 (5.00%) Requirements Engineering
6 1 (5.00%) Project Management
Programming Languages
1 3 (15.00%) SQL
2 1 (5.00%) Apex Code
2 1 (5.00%) C
2 1 (5.00%) Java
Qualifications
1 1 (5.00%) Degree
Quality Assurance & Compliance
1 1 (5.00%) SLA
1 1 (5.00%) QA
Vendors
1 9 (45.00%) Salesforce.com
2 2 (10.00%) Citrix
3 1 (5.00%) Sage
3 1 (5.00%) Oracle
3 1 (5.00%) SAP
3 1 (5.00%) Microsoft