The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 94 92 77
Rank change year-on-year
-2 -15
Permanent jobs requiring a 2nd Line Support Analyst 2 4 1
As % of all permanent IT jobs located in Essex 0.16% 0.35% 0.13%
As % of the Job Titles category 0.17% 0.37% 0.13%
Number of salaries quoted 1 4 1
Average salary £20,500 £22,000 £30,500
Average salary % change year-on-year
-6.81% -27.86%
UK excluding London average salary £25,000 £25,000 £23,000
% change year-on-year
- +8.69%
2nd Line Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1207 1090 765
As % of all permanent IT jobs located in Essex 94.08% 95.45% 97.08%
Number of salaries quoted 923 837 666
Average salary £45,000 £42,500 £37,500
Average salary % change year-on-year
+5.88% +13.33%
90% offered a salary of more than £25,000 £27,500 £23,000
10% offered a salary of more than £66,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Essex

2nd Line Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Essex region.

2nd Line Support Analyst Salary Trend in Essex

2nd Line Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Essex region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 1 £20,500 -
Southend-on-Sea - 1 - -
2nd Line Support Analyst
East of England

2nd Line Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 31 October 2014, IT jobs across the Essex region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 8 (72.73%) Analytical Skills
2 7 (63.64%) SLA
3 6 (54.55%) Active Directory
4 4 (36.36%) Microsoft
4 4 (36.36%) MS Office
4 4 (36.36%) Windows
4 4 (36.36%) Windows 7
5 2 (18.18%) MS Exchange
5 2 (18.18%) Windows 8
6 1 (9.09%) SQL
6 1 (9.09%) SaaS
6 1 (9.09%) Broadband
6 1 (9.09%) TCP/IP
6 1 (9.09%) MS Excel
6 1 (9.09%) Windows XP
6 1 (9.09%) ITIL
6 1 (9.09%) Citrix
6 1 (9.09%) Avaya
6 1 (9.09%) Reuters
6 1 (9.09%) Bloomberg
6 1 (9.09%) Symantec
6 1 (9.09%) ZENworks
6 1 (9.09%) McAfee
6 1 (9.09%) Norton AntiVirus
6 1 (9.09%) Incident Management
6 1 (9.09%) Windows Vista
6 1 (9.09%) WSUS
6 1 (9.09%) Exchange Server 2007
6 1 (9.09%) SCCM
6 1 (9.09%) VMware Infrastructure

2nd Line Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 31 October 2014, IT jobs across the Essex region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
2 1 (9.09%) Exchange Server 2007
Applications
1 4 (36.36%) MS Office
2 1 (9.09%) MS Excel
Cloud Services
1 1 (9.09%) SaaS
Communications & Networking
1 1 (9.09%) Broadband
1 1 (9.09%) TCP/IP
1 1 (9.09%) Firewall
General
1 1 (9.09%) Finance
1 1 (9.09%) Advertising
Miscellaneous
1 8 (72.73%) Analytical Skills
2 1 (9.09%) iPhone
Operating Systems
1 4 (36.36%) Windows
1 4 (36.36%) Windows 7
2 2 (18.18%) Windows 8
3 1 (9.09%) Windows XP
3 1 (9.09%) Windows Vista
Processes & Methodologies
1 1 (9.09%) ITIL
1 1 (9.09%) Service Management
1 1 (9.09%) Incident Management
Programming Languages
1 1 (9.09%) SQL
Quality Assurance & Compliance
1 7 (63.64%) SLA
System Software
1 6 (54.55%) Active Directory
2 1 (9.09%) Microsoft App-V
2 1 (9.09%) VMware Infrastructure
Systems Management
1 1 (9.09%) ZENworks
1 1 (9.09%) Norton AntiVirus
1 1 (9.09%) Backup Exec
1 1 (9.09%) WSUS
1 1 (9.09%) SCCM
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) Citrix
2 1 (9.09%) Avaya
2 1 (9.09%) Reuters
2 1 (9.09%) Bloomberg
2 1 (9.09%) Symantec
2 1 (9.09%) McAfee
2 1 (9.09%) VMware