The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 244 246 254
Rank change year-on-year
+2 +8
Permanent jobs requiring a 2nd Line Support Analyst 16 24 11
As % of all permanent IT jobs located in the East of England 0.22% 0.30% 0.13%
As % of the Job Titles category 0.22% 0.31% 0.13%
Number of salaries quoted 14 16 11
Average salary £26,000 £22,500 £25,000
Average salary % change year-on-year
+15.55% -10.00%
90% offered a salary of more than £20,500 £19,000 £22,500
10% offered a salary of more than £28,800 £33,750 £28,000
UK excluding London average salary £25,000 £23,000 £24,000
% change year-on-year
+8.69% -4.16%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7115 7758 8153
As % of all permanent IT jobs located in the East of England 96.11% 95.61% 95.42%
Number of salaries quoted 5771 6415 7039
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,548
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +21 5 £20,500 -12.76% 1
Bedfordshire +19 5 £26,000 -
Hertfordshire -7 4 £30,000 +33.33%
Suffolk +3 2 £26,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 31 March 2015, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 15 (44.12%) ITIL
2 12 (35.29%) Microsoft
2 12 (35.29%) Active Directory
3 11 (32.35%) Windows
4 9 (26.47%) Citrix
4 9 (26.47%) Analytical Skills
5 7 (20.59%) Root Cause Analysis
5 7 (20.59%) Performance Tuning
5 7 (20.59%) Dollar Universe
5 7 (20.59%) Nagios
5 7 (20.59%) Risk Analysis
6 6 (17.65%) Linux
7 5 (14.71%) MS Excel
7 5 (14.71%) MS Exchange
7 5 (14.71%) UNIX
7 5 (14.71%) Windows 7
8 4 (11.76%) SQL Server
8 4 (11.76%) Java
8 4 (11.76%) SQL
8 4 (11.76%) J2EE
8 4 (11.76%) MS Office
8 4 (11.76%) Windows XP
8 4 (11.76%) Configuration Management
8 4 (11.76%) Telecoms
8 4 (11.76%) VMware
9 3 (8.82%) Cisco
9 3 (8.82%) VoIP
10 2 (5.88%) EPoS
10 2 (5.88%) Intranet
10 2 (5.88%) Websense

2nd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 31 March 2015, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.71%) MS Exchange
2 2 (5.88%) Blackberry Enterprise Server
2 2 (5.88%) Exchange Server 2003
2 2 (5.88%) Exchange Server 2007
3 1 (2.94%) IIS
3 1 (2.94%) SharePoint
Applications
1 5 (14.71%) MS Excel
2 4 (11.76%) MS Office
Business Applications
1 1 (2.94%) Dynamics CRM
Cloud Services
1 1 (2.94%) Cloud Computing
1 1 (2.94%) Microsoft Azure
Communications & Networking
1 3 (8.82%) VoIP
2 2 (5.88%) Intranet
2 2 (5.88%) Cisco ASA
3 1 (2.94%) PABX
3 1 (2.94%) WAN
3 1 (2.94%) SAN
3 1 (2.94%) LAN
Database & Business Intelligence
1 4 (11.76%) SQL Server
2 1 (2.94%) MySQL
General
1 4 (11.76%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (11.76%) J2EE
Miscellaneous
1 9 (26.47%) Analytical Skills
2 2 (5.88%) EPoS
3 1 (2.94%) Management Information System
3 1 (2.94%) Open Source
Operating Systems
1 11 (32.35%) Windows
2 6 (17.65%) Linux
3 5 (14.71%) Windows 7
3 5 (14.71%) UNIX
4 4 (11.76%) Windows XP
5 2 (5.88%) Apple iOS
5 2 (5.88%) Android
6 1 (2.94%) Windows Server 2008
6 1 (2.94%) Windows Server 2012
6 1 (2.94%) Windows Vista
Processes & Methodologies
1 15 (44.12%) ITIL
2 7 (20.59%) Risk Analysis
2 7 (20.59%) Root Cause Analysis
2 7 (20.59%) Performance Tuning
3 4 (11.76%) Configuration Management
4 2 (5.88%) Service Delivery
4 2 (5.88%) Asset Management
4 2 (5.88%) Incident Management
4 2 (5.88%) Mobile Device Management
5 1 (2.94%) Disaster Recovery
5 1 (2.94%) Service Management
5 1 (2.94%) CRM
Programming Languages
1 4 (11.76%) Java
1 4 (11.76%) SQL
System Software
1 12 (35.29%) Active Directory
2 2 (5.88%) VMware ESX
2 2 (5.88%) VMware Infrastructure
3 1 (2.94%) XenDesktop
3 1 (2.94%) Microsoft App-V
Systems Management
1 7 (20.59%) Nagios
1 7 (20.59%) Dollar Universe
2 2 (5.88%) Backup Exec
3 1 (2.94%) SCCM
3 1 (2.94%) ZENworks
3 1 (2.94%) Symantec Enterprise Vault
Vendors
1 12 (35.29%) Microsoft
2 9 (26.47%) Citrix
3 4 (11.76%) VMware
4 3 (8.82%) Cisco
5 2 (5.88%) Sophos
5 2 (5.88%) Websense
6 1 (2.94%) Clearswift
6 1 (2.94%) LogRhythm
6 1 (2.94%) NetApp
6 1 (2.94%) Symantec
6 1 (2.94%) HP
Cambridgeshire
Big Red Recruitment
Salary: £20000 - £28000 per annum + 20 Days (+Bank Hols), Health Ins, Gym
Posted: 6 days ago