The statistics below represent IT jobs advertised across the East of England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / East of England
Rank 226 240 240
Rank change year-on-year
+14 0
Permanent jobs requiring a 2nd Line Support Analyst 14 28 30
As % of all permanent IT jobs located in the East of England 0.24% 0.41% 0.42%
As % of the Job Titles category 0.25% 0.42% 0.44%
Number of salaries quoted 9 24 26
Median salary £30,000 £26,500 £28,000
Median salary % change year-on-year
+13.20% -5.35%
90% offered a salary of more than £21,500 £22,500 £22,000
10% offered a salary of more than £30,500 £31,750 £32,000
UK excluding London median salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5684 6679 6894
As % of all permanent IT jobs located in the East of England 96.96% 96.98% 96.55%
Number of salaries quoted 4679 5530 5592
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 18 January 2017.

2nd Line Support Analyst Salary Histogram in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +1 6 £23,500 +4.44%
Hertfordshire +4 5 £30,000 +12.14% 1
Suffolk +5 2 £21,250 -22.72%
Bedfordshire +5 1 £32,500 +21.49% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 18 January 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support Analyst in the job title.

1 23 (62.16%) Windows
2 21 (56.76%) Microsoft
2 21 (56.76%) Active Directory
3 13 (35.14%) Windows 7
4 12 (32.43%) Windows Server
5 11 (29.73%) SQL Server
5 11 (29.73%) MS Excel
6 9 (24.32%) Degree
7 8 (21.62%) .NET
7 8 (21.62%) MS Office
7 8 (21.62%) ITIL
7 8 (21.62%) SLA
7 8 (21.62%) MS Exchange
8 7 (18.92%) C#
8 7 (18.92%) SQL
8 7 (18.92%) Project Management
8 7 (18.92%) Windows Server 2008
8 7 (18.92%) Software Testing
9 6 (16.22%) Problem Management
9 6 (16.22%) Windows Server 2012
9 6 (16.22%) Windows 10
9 6 (16.22%) Microsoft Certification
9 6 (16.22%) MCP
10 5 (13.51%) Cisco
10 5 (13.51%) CCNA
10 5 (13.51%) Cisco Certification
11 4 (10.81%) MCTS
11 4 (10.81%) Incident Management
11 4 (10.81%) Windows XP
11 4 (10.81%) DNS

2nd Line Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (21.62%) MS Exchange
2 2 (5.41%) Exchange Server 2007
2 2 (5.41%) Exchange Server 2010
3 1 (2.70%) IIS
Applications
1 11 (29.73%) MS Excel
2 8 (21.62%) MS Office
Cloud Services
1 3 (8.11%) Office 365
2 1 (2.70%) Microsoft Azure
Communications & Networking
1 4 (10.81%) DNS
2 3 (8.11%) DHCP
2 3 (8.11%) Internet
2 3 (8.11%) PBX
3 2 (5.41%) TCP/IP
3 2 (5.41%) VPN
4 1 (2.70%) LAN
4 1 (2.70%) Remote Desktop
4 1 (2.70%) VLAN
4 1 (2.70%) WAN
4 1 (2.70%) WLAN
Database & Business Intelligence
1 11 (29.73%) SQL Server
2 3 (8.11%) SQL Server Reporting Services
3 1 (2.70%) QlikView
Development Applications
1 1 (2.70%) JIRA
General
1 3 (8.11%) Finance
1 3 (8.11%) Telecoms
2 1 (2.70%) Back Office
2 1 (2.70%) Retail
Libraries, Frameworks & Software Standards
1 8 (21.62%) .NET
Miscellaneous
1 3 (8.11%) Analytical Skills
2 2 (5.41%) Management Information System
3 1 (2.70%) Driving Licence
3 1 (2.70%) Enterprise Software
3 1 (2.70%) PDA
3 1 (2.70%) Video Conferencing
Operating Systems
1 23 (62.16%) Windows
2 13 (35.14%) Windows 7
3 12 (32.43%) Windows Server
4 7 (18.92%) Windows Server 2008
5 6 (16.22%) Windows 10
5 6 (16.22%) Windows Server 2012
6 4 (10.81%) Windows XP
7 3 (8.11%) Windows 8
8 1 (2.70%) Apple iOS
Processes & Methodologies
1 8 (21.62%) ITIL
2 7 (18.92%) Project Management
2 7 (18.92%) Software Testing
3 6 (16.22%) Problem Management
4 4 (10.81%) Incident Management
4 4 (10.81%) Service Management
5 3 (8.11%) CRM
5 3 (8.11%) Document Management
5 3 (8.11%) Workflow
6 2 (5.41%) Business Continuity
6 2 (5.41%) E-Commerce
6 2 (5.41%) IT Governance
6 2 (5.41%) Line Management
6 2 (5.41%) Software Delivery
7 1 (2.70%) Creative Problem-Solving
7 1 (2.70%) Data Security
7 1 (2.70%) ERP
7 1 (2.70%) Mentoring
7 1 (2.70%) PRINCE2
7 1 (2.70%) Service Delivery
Programming Languages
1 7 (18.92%) C#
1 7 (18.92%) SQL
2 1 (2.70%) C
2 1 (2.70%) PowerShell
2 1 (2.70%) VB
Qualifications
1 9 (24.32%) Degree
2 6 (16.22%) MCP
2 6 (16.22%) Microsoft Certification
3 5 (13.51%) CCNA
3 5 (13.51%) Cisco Certification
4 4 (10.81%) A+ Certification
4 4 (10.81%) MCTS
5 1 (2.70%) CCNP
5 1 (2.70%) MCDST
5 1 (2.70%) MCSE
Quality Assurance & Compliance
1 8 (21.62%) SLA
System Software
1 21 (56.76%) Active Directory
2 1 (2.70%) VMware Infrastructure
Systems Management
1 1 (2.70%) SCCM
Vendors
1 21 (56.76%) Microsoft
2 5 (13.51%) Cisco
3 3 (8.11%) Thunderhead
4 1 (2.70%) Apple
4 1 (2.70%) CheckPoint
4 1 (2.70%) Citrix
4 1 (2.70%) VMware
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: uP TO £30K Plus Excellent Benefits
Posted: 6 days ago
Watford
aap3
Salary: £20000 - £25000 per annum
Posted: 13 days ago