The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 241 226 267
Rank change year-on-year
-15 +41
Permanent jobs requiring a 2nd Line Support Analyst 13 22 9
As % of all permanent IT jobs located in the East of England 0.18% 0.33% 0.10%
As % of the Job Titles category 0.19% 0.34% 0.11%
Number of salaries quoted 8 14 9
Average salary £27,250 £35,000 £26,000
Average salary % change year-on-year
-22.14% +34.61%
90% offered a salary of more than £23,450 £24,175 £22,300
10% offered a salary of more than £30,600 £35,000 £28,700
UK excluding London average salary £26,000 £25,000 £24,000
% change year-on-year
+4.00% +4.16%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6836 6380 8163
As % of all permanent IT jobs located in the East of England 95.39% 96.24% 95.17%
Number of salaries quoted 5545 5161 7074
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 28 January 2015.

2nd Line Support Analyst Salary Histogram in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk -7 8 £27,250 -22.14%
Bedfordshire +11 2 £28,000 -4.27%
Hertfordshire -22 2 £32,000 -8.57% 1
Cambridgeshire -3 1 £17,500 -25.53% 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 28 January 2015, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 19 (55.88%) ITIL
1 19 (55.88%) Windows
2 14 (41.18%) Microsoft
3 11 (32.35%) Active Directory
3 11 (32.35%) Windows XP
4 8 (23.53%) MS Office
4 8 (23.53%) Analytical Skills
5 7 (20.59%) Windows Server 2008
5 7 (20.59%) Windows 7
5 7 (20.59%) MS Exchange
6 6 (17.65%) MS Excel
6 6 (17.65%) TCP/IP
6 6 (17.65%) VMware
6 6 (17.65%) Degree
6 6 (17.65%) Windows Vista
6 6 (17.65%) Risk Analysis
6 6 (17.65%) VMware Infrastructure
6 6 (17.65%) Performance Tuning
6 6 (17.65%) Root Cause Analysis
6 6 (17.65%) Windows Server 2012
7 5 (14.71%) Mentoring
7 5 (14.71%) Red Hat Enterprise Linux
7 5 (14.71%) Mathematics
7 5 (14.71%) Retail
7 5 (14.71%) Finance
7 5 (14.71%) Manufacturing
7 5 (14.71%) Information Security
7 5 (14.71%) Handset
7 5 (14.71%) VMware Workstation
7 5 (14.71%) DNS

2nd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 28 January 2015, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.59%) MS Exchange
2 1 (2.94%) Exchange Server 2007
Applications
1 8 (23.53%) MS Office
2 6 (17.65%) MS Excel
Cloud Services
1 1 (2.94%) Cloud Computing
1 1 (2.94%) SaaS
Communications & Networking
1 6 (17.65%) TCP/IP
2 5 (14.71%) DNS
2 5 (14.71%) DHCP
3 3 (8.82%) VoIP
4 1 (2.94%) WAN
4 1 (2.94%) Broadband
4 1 (2.94%) LAN
4 1 (2.94%) Firewall
4 1 (2.94%) PABX
Database & Business Intelligence
1 5 (14.71%) SQL Server
2 1 (2.94%) MySQL
General
1 5 (14.71%) Finance
1 5 (14.71%) Manufacturing
1 5 (14.71%) Retail
2 1 (2.94%) Telecoms
2 1 (2.94%) Advertising
Libraries, Frameworks & Software Standards
1 4 (11.76%) J2EE
Miscellaneous
1 8 (23.53%) Analytical Skills
2 5 (14.71%) Handset
2 5 (14.71%) Mathematics
3 2 (5.88%) EPoS
4 1 (2.94%) Management Information System
4 1 (2.94%) Computer Science
4 1 (2.94%) iPhone
4 1 (2.94%) Open Source
Operating Systems
1 19 (55.88%) Windows
2 11 (32.35%) Windows XP
3 7 (20.59%) Windows Server 2008
3 7 (20.59%) Windows 7
4 6 (17.65%) Windows Server 2012
4 6 (17.65%) Windows Vista
5 5 (14.71%) UNIX
5 5 (14.71%) Red Hat Enterprise Linux
5 5 (14.71%) VMS
5 5 (14.71%) Windows Server 2003
5 5 (14.71%) Linux
6 1 (2.94%) Windows 8
Processes & Methodologies
1 19 (55.88%) ITIL
2 6 (17.65%) Risk Analysis
2 6 (17.65%) Root Cause Analysis
2 6 (17.65%) Performance Tuning
3 5 (14.71%) Mentoring
3 5 (14.71%) E-Commerce
3 5 (14.71%) Information Security
4 4 (11.76%) Configuration Management
5 2 (5.88%) Service Delivery
6 1 (2.94%) Incident Management
6 1 (2.94%) Service Management
Programming Languages
1 5 (14.71%) C
2 4 (11.76%) Java
3 2 (5.88%) SQL
Qualifications
1 6 (17.65%) Degree
System Software
1 11 (32.35%) Active Directory
2 6 (17.65%) VMware Infrastructure
3 5 (14.71%) Terminal Services
3 5 (14.71%) VMware Workstation
4 1 (2.94%) Microsoft App-V
Systems Management
1 4 (11.76%) Nagios
1 4 (11.76%) Dollar Universe
2 1 (2.94%) ZENworks
2 1 (2.94%) Norton AntiVirus
2 1 (2.94%) Backup Exec
2 1 (2.94%) WSUS
2 1 (2.94%) SCCM
Vendors
1 14 (41.18%) Microsoft
2 6 (17.65%) VMware
3 5 (14.71%) Citrix
4 1 (2.94%) Avaya
4 1 (2.94%) Symantec
4 1 (2.94%) McAfee
Welwyn Garden City
Interquest - IQ ESM
Salary: £20000 - £30000 per annum + Benefits
Posted: 22 days ago