The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 242 238 238
Rank change year-on-year
-4 0
Permanent jobs requiring a 2nd Line Support Analyst 17 26 23
As % of all permanent IT jobs located in the East of England 0.24% 0.36% 0.34%
As % of the Job Titles category 0.25% 0.37% 0.35%
Number of salaries quoted 13 22 15
Average salary £23,500 £28,500 £29,250
Average salary % change year-on-year
-17.54% -2.56%
90% offered a salary of more than £22,500 £26,000 £22,250
10% offered a salary of more than £30,000 £32,000 £35,000
UK excluding London average salary £25,000 £25,000 £23,500
% change year-on-year
- +6.38%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6735 6957 6663
As % of all permanent IT jobs located in the East of England 96.55% 96.75% 97.54%
Number of salaries quoted 5506 5648 5392
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 13 February 2016.

2nd Line Support Analyst Salary Histogram in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +6 6 £22,500 -25.00% 1
Hertfordshire -3 6 £22,500 -18.18% 1
Bedfordshire +5 3 £26,750 +2.88%
Essex -2 2 £42,500 +32.81%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 13 February 2016, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 30 (69.77%) Windows
2 25 (58.14%) Active Directory
3 16 (37.21%) Microsoft
3 16 (37.21%) MS Excel
3 16 (37.21%) Windows 7
4 14 (32.56%) MS Exchange
5 13 (30.23%) Windows XP
5 13 (30.23%) Windows Server 2008
5 13 (30.23%) Windows Server
6 11 (25.58%) Windows Server 2012
7 9 (20.93%) Finance
8 8 (18.60%) Project Management
8 8 (18.60%) MS Office
9 7 (16.28%) Citrix
10 6 (13.95%) ITIL
11 5 (11.63%) Banking
11 5 (11.63%) C
12 4 (9.30%) SQL
12 4 (9.30%) .NET
12 4 (9.30%) SQL Server
12 4 (9.30%) Windows Server 2003
12 4 (9.30%) Internet
12 4 (9.30%) Problem Management
12 4 (9.30%) Legal
13 3 (6.98%) Analytical Skills
13 3 (6.98%) Exchange Server 2010
13 3 (6.98%) Law
13 3 (6.98%) Exchange Server 2007
13 3 (6.98%) MS PowerPoint
13 3 (6.98%) ISO/IEC 27001

2nd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 13 February 2016, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (32.56%) MS Exchange
2 3 (6.98%) Exchange Server 2007
2 3 (6.98%) Exchange Server 2010
3 2 (4.65%) Apache
3 2 (4.65%) IIS
3 2 (4.65%) Tomcat
4 1 (2.33%) Exchange Server 2003
4 1 (2.33%) Exchange Server 2013
4 1 (2.33%) IBM Notes
4 1 (2.33%) Skype for Business
Applications
1 16 (37.21%) MS Excel
2 8 (18.60%) MS Office
3 3 (6.98%) MS PowerPoint
Business Applications
1 2 (4.65%) CODA-Financials
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 4 (9.30%) Internet
2 2 (4.65%) DHCP
2 2 (4.65%) DNS
2 2 (4.65%) LAN
2 2 (4.65%) SMTP
2 2 (4.65%) TCP/IP
2 2 (4.65%) VoIP
2 2 (4.65%) WAN
3 1 (2.33%) ADSL
3 1 (2.33%) Firewall
3 1 (2.33%) LDAP
3 1 (2.33%) VDSL
Database & Business Intelligence
1 4 (9.30%) SQL Server
Development Applications
1 2 (4.65%) PowerBuilder
1 2 (4.65%) SQL Server Management Studio (SSMS)
2 1 (2.33%) Selenium
General
1 9 (20.93%) Finance
2 5 (11.63%) Banking
3 4 (9.30%) Legal
4 3 (6.98%) Law
5 2 (4.65%) Back Office
Libraries, Frameworks & Software Standards
1 4 (9.30%) .NET
2 2 (4.65%) CSS
2 2 (4.65%) HTML
Miscellaneous
1 3 (6.98%) Analytical Skills
2 2 (4.65%) Computer Science
2 2 (4.65%) Management Information System
3 1 (2.33%) Smartphone
Operating Systems
1 30 (69.77%) Windows
2 16 (37.21%) Windows 7
3 13 (30.23%) Windows Server
3 13 (30.23%) Windows Server 2008
3 13 (30.23%) Windows XP
4 11 (25.58%) Windows Server 2012
5 4 (9.30%) Windows Server 2003
6 3 (6.98%) Linux
7 2 (4.65%) Unix
7 2 (4.65%) Windows 8
Processes & Methodologies
1 8 (18.60%) Project Management
2 6 (13.95%) ITIL
3 4 (9.30%) Problem Management
4 3 (6.98%) ISMS
5 2 (4.65%) Service Delivery
5 2 (4.65%) Systems Analysis
6 1 (2.33%) Automated Testing
6 1 (2.33%) Incident Management
6 1 (2.33%) ITSM
6 1 (2.33%) Software Testing
6 1 (2.33%) Test Scripting
Programming Languages
1 5 (11.63%) C
2 4 (9.30%) SQL
3 2 (4.65%) C++
3 2 (4.65%) Java
3 2 (4.65%) PL/SQL
3 2 (4.65%) Python
3 2 (4.65%) VB
3 2 (4.65%) VBScript
Qualifications
1 3 (6.98%) Degree
1 3 (6.98%) Microsoft Certification
2 2 (4.65%) A+ Certification
2 2 (4.65%) CCNA
2 2 (4.65%) Cisco Certification
2 2 (4.65%) MCITP
2 2 (4.65%) MCP
2 2 (4.65%) MCSA
2 2 (4.65%) MCSE
3 1 (2.33%) CCNP
3 1 (2.33%) JNCIA
3 1 (2.33%) JNCIS
3 1 (2.33%) MCDST
3 1 (2.33%) MCTS
3 1 (2.33%) SC Cleared
3 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 3 (6.98%) ISO/IEC 27001
2 2 (4.65%) Data Quality
2 2 (4.65%) SLA
System Software
1 25 (58.14%) Active Directory
2 2 (4.65%) Hyper-V
3 1 (2.33%) Microsoft Virtual Server
3 1 (2.33%) VMware ESX
3 1 (2.33%) VMware Infrastructure
3 1 (2.33%) XenServer
Vendors
1 16 (37.21%) Microsoft
2 7 (16.28%) Citrix
3 3 (6.98%) Apple
4 2 (4.65%) Cisco
4 2 (4.65%) CODA
4 2 (4.65%) Cognos
4 2 (4.65%) Northgate
4 2 (4.65%) Oracle
4 2 (4.65%) VMware
5 1 (2.33%) AVG
5 1 (2.33%) Draytek
5 1 (2.33%) Juniper
5 1 (2.33%) Lotus
5 1 (2.33%) Sage
5 1 (2.33%) Sophos
Watford
Opal Tree Solutions
Salary: £40000 - £50000 per annum + 15% bonus/Excellent benefits
Posted: 4 days ago