The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 247 234 248
Rank change year-on-year
-13 +14
Permanent jobs requiring a 2nd Line Support Analyst 18 28 21
As % of all permanent IT jobs located in the East of England 0.23% 0.36% 0.25%
As % of the Job Titles category 0.24% 0.39% 0.26%
Number of salaries quoted 16 27 19
Average salary £26,500 £22,500 £24,500
Average salary % change year-on-year
+17.77% -8.16%
90% offered a salary of more than £25,500 £20,000 £21,000
10% offered a salary of more than £30,000 £35,000 £27,350
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7624 7256 8180
As % of all permanent IT jobs located in the East of England 95.73% 94.54% 96.79%
Number of salaries quoted 6369 6220 6978
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 29 July 2014.

2nd Line Support Analyst Salary Histogram in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +7 10 £26,500 -1.85%
Hertfordshire - 5 £30,000 -
Cambridgeshire -9 2 £22,000 -2.22%
Bedfordshire -15 2 £25,875 -26.07% 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2014, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 22 (59.46%) Windows
2 20 (54.05%) Active Directory
3 15 (40.54%) Microsoft
4 11 (29.73%) SLA
4 11 (29.73%) Windows 7
5 10 (27.03%) Windows Server 2008
6 9 (24.32%) Windows Server 2003
7 7 (18.92%) VMware
7 7 (18.92%) Microsoft Certification
7 7 (18.92%) MS Excel
7 7 (18.92%) MCP
8 6 (16.22%) MCSE
8 6 (16.22%) Citrix
8 6 (16.22%) ITIL
9 5 (13.51%) MS Exchange
9 5 (13.51%) ADSI
9 5 (13.51%) Firewall
9 5 (13.51%) MCITP
9 5 (13.51%) Office 365
10 4 (10.81%) MS Office
10 4 (10.81%) TCP/IP
10 4 (10.81%) Apple
11 3 (8.11%) Mac OS X
11 3 (8.11%) DNS
11 3 (8.11%) UNIX
11 3 (8.11%) Oracle
11 3 (8.11%) Finance
11 3 (8.11%) Oracle Database
12 2 (5.41%) VMware Infrastructure
12 2 (5.41%) Service Delivery

2nd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 29 July 2014, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.51%) MS Exchange
2 2 (5.41%) Blackberry Enterprise Server
3 1 (2.70%) Exchange Server 2007
3 1 (2.70%) IIS
Applications
1 7 (18.92%) MS Excel
2 4 (10.81%) MS Office
Cloud Services
1 5 (13.51%) Office 365
Communications & Networking
1 5 (13.51%) Firewall
2 4 (10.81%) TCP/IP
3 3 (8.11%) DNS
4 1 (2.70%) SAN
4 1 (2.70%) Internet
4 1 (2.70%) Wi-Fi
4 1 (2.70%) Wireless
4 1 (2.70%) Structured Cabling
4 1 (2.70%) DHCP
Database & Business Intelligence
1 3 (8.11%) Oracle Database
2 1 (2.70%) Relational Database
2 1 (2.70%) SQL Server
General
1 3 (8.11%) Finance
2 2 (5.41%) Back Office
3 1 (2.70%) Manufacturing
3 1 (2.70%) Retail
Libraries, Frameworks & Software Standards
1 5 (13.51%) ADSI
2 1 (2.70%) COM
2 1 (2.70%) WAP
Miscellaneous
1 2 (5.41%) Blackberry
2 1 (2.70%) Handset
2 1 (2.70%) Mathematics
2 1 (2.70%) Video Conferencing
2 1 (2.70%) Mobile App
Operating Systems
1 22 (59.46%) Windows
2 11 (29.73%) Windows 7
3 10 (27.03%) Windows Server 2008
4 9 (24.32%) Windows Server 2003
5 3 (8.11%) UNIX
5 3 (8.11%) Mac OS X
6 1 (2.70%) Windows XP
6 1 (2.70%) VMS
6 1 (2.70%) Windows Vista
6 1 (2.70%) Red Hat Enterprise Linux
6 1 (2.70%) Windows 8
6 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 6 (16.22%) ITIL
2 2 (5.41%) Service Delivery
3 1 (2.70%) Information Security
3 1 (2.70%) Root Cause Analysis
3 1 (2.70%) Technical Analysis
3 1 (2.70%) E-Commerce
Programming Languages
1 2 (5.41%) SQL
2 1 (2.70%) C
Qualifications
1 7 (18.92%) Microsoft Certification
1 7 (18.92%) MCP
2 6 (16.22%) MCSE
3 5 (13.51%) MCITP
4 1 (2.70%) Degree
4 1 (2.70%) ITIL Foundation Certificate
4 1 (2.70%) MCSA
Quality Assurance & Compliance
1 11 (29.73%) SLA
System Software
1 20 (54.05%) Active Directory
2 2 (5.41%) VMware Infrastructure
3 1 (2.70%) vSphere
3 1 (2.70%) Terminal Services
3 1 (2.70%) VMware Workstation
Systems Management
1 1 (2.70%) WSUS
1 1 (2.70%) SCCM
Vendors
1 15 (40.54%) Microsoft
2 7 (18.92%) VMware
3 6 (16.22%) Citrix
4 4 (10.81%) Apple
5 3 (8.11%) Oracle
6 2 (5.41%) HP
6 2 (5.41%) Dell
7 1 (2.70%) Cisco
7 1 (2.70%) Reuters
7 1 (2.70%) Bloomberg
7 1 (2.70%) NetApp
7 1 (2.70%) Veritas
7 1 (2.70%) Google
7 1 (2.70%) Red Gate
Bedford, Bedfordshire
Ashdown IT
Salary: £24000 - £26000 per annum + Benefits
Posted: 4 days ago