The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 235 246 225
Rank change year-on-year
+11 -21
Permanent jobs requiring a 2nd Line Support Analyst 24 19 28
As % of all permanent IT jobs located in the East of England 0.32% 0.24% 0.36%
As % of the Job Titles category 0.33% 0.25% 0.38%
Number of salaries quoted 17 17 27
Average salary £26,000 £26,500 £22,500
Average salary % change year-on-year
-1.88% +17.77%
90% offered a salary of more than £21,500 £25,350 £20,000
10% offered a salary of more than £28,000 £30,000 £35,000
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7165 7632 7290
As % of all permanent IT jobs located in the East of England 94.99% 95.76% 94.76%
Number of salaries quoted 5983 6377 6257
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 30 July 2015.

2nd Line Support Analyst Salary Histogram in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +13 18 £27,500 -8.33% 2
Cambridgeshire +15 3 £22,500 +2.27%
Bedfordshire +4 2 £26,750 +3.38% 1
Essex -15 1 £25,000 -5.66% 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 30 July 2015, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 26 (63.41%) Microsoft
1 26 (63.41%) Active Directory
2 24 (58.54%) ITIL
2 24 (58.54%) Windows
3 20 (48.78%) MS Exchange
4 19 (46.34%) MS Office
4 19 (46.34%) MS Excel
5 16 (39.02%) Windows Server 2003
6 15 (36.59%) VMware
6 15 (36.59%) Windows Server 2012
7 14 (34.15%) Windows Server 2008
8 13 (31.71%) TCP/IP
9 12 (29.27%) VPN
9 12 (29.27%) DNS
9 12 (29.27%) DHCP
9 12 (29.27%) Linux
9 12 (29.27%) VMware Infrastructure
10 11 (26.83%) Red Hat Enterprise Linux
10 11 (26.83%) vSphere
10 11 (26.83%) VMware ESXi
10 11 (26.83%) Office 365
10 11 (26.83%) Mentoring
10 11 (26.83%) Data Centre
10 11 (26.83%) Terminal Services
10 11 (26.83%) Citrix
10 11 (26.83%) Handset
10 11 (26.83%) Information Security
10 11 (26.83%) VMware Workstation
11 10 (24.39%) Amazon AWS
11 10 (24.39%) Cloud Computing

2nd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 30 July 2015, IT jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (48.78%) MS Exchange
2 3 (7.32%) Exchange Server 2007
3 2 (4.88%) Exchange Server 2010
3 2 (4.88%) Blackberry Enterprise Server
3 2 (4.88%) Exchange Server 2003
4 1 (2.44%) IIS
4 1 (2.44%) SharePoint
4 1 (2.44%) Exchange Server 2013
Applications
1 19 (46.34%) MS Office
1 19 (46.34%) MS Excel
2 1 (2.44%) MS PowerPoint
Business Applications
1 1 (2.44%) Dynamics CRM
Cloud Services
1 11 (26.83%) Office 365
2 10 (24.39%) Amazon AWS
2 10 (24.39%) Cloud Computing
3 1 (2.44%) Microsoft Azure
Communications & Networking
1 13 (31.71%) TCP/IP
2 12 (29.27%) VPN
2 12 (29.27%) DNS
2 12 (29.27%) DHCP
3 2 (4.88%) Cisco ASA
3 2 (4.88%) Intranet
4 1 (2.44%) Firewall
4 1 (2.44%) Wireless
4 1 (2.44%) LAN
4 1 (2.44%) WAN
4 1 (2.44%) SAN
Database & Business Intelligence
1 1 (2.44%) SQL Server
General
1 3 (7.32%) Telecoms
1 3 (7.32%) Games
2 1 (2.44%) Finance
2 1 (2.44%) Front Office
2 1 (2.44%) Back Office
Libraries, Frameworks & Software Standards
1 1 (2.44%) J2EE
Miscellaneous
1 11 (26.83%) Handset
1 11 (26.83%) Data Centre
2 8 (19.51%) Mathematics
3 7 (17.07%) Analytical Skills
4 1 (2.44%) iPad
4 1 (2.44%) PDA
4 1 (2.44%) NHS
4 1 (2.44%) Blackberry
4 1 (2.44%) Management Information System
Operating Systems
1 24 (58.54%) Windows
2 16 (39.02%) Windows Server 2003
3 15 (36.59%) Windows Server 2012
4 14 (34.15%) Windows Server 2008
5 12 (29.27%) Linux
6 11 (26.83%) Red Hat Enterprise Linux
7 6 (14.63%) Windows 7
8 3 (7.32%) Windows XP
9 2 (4.88%) Apple iOS
9 2 (4.88%) Android
10 1 (2.44%) Windows 8
10 1 (2.44%) Windows Vista
Processes & Methodologies
1 24 (58.54%) ITIL
2 11 (26.83%) Information Security
2 11 (26.83%) Mentoring
3 7 (17.07%) Root Cause Analysis
3 7 (17.07%) Performance Tuning
3 7 (17.07%) Risk Analysis
4 2 (4.88%) Asset Management
4 2 (4.88%) Problem Management
4 2 (4.88%) Mobile Device Management
5 1 (2.44%) Incident Management
5 1 (2.44%) Time Management
5 1 (2.44%) CRM
5 1 (2.44%) Configuration Management
5 1 (2.44%) Disaster Recovery
Programming Languages
1 7 (17.07%) C
2 5 (12.20%) SQL
3 1 (2.44%) T-SQL
3 1 (2.44%) Java
Qualifications
1 3 (7.32%) Microsoft Certification
2 1 (2.44%) Degree
2 1 (2.44%) MCSE
2 1 (2.44%) MCSA
System Software
1 26 (63.41%) Active Directory
2 12 (29.27%) VMware Infrastructure
3 11 (26.83%) Terminal Services
3 11 (26.83%) vSphere
3 11 (26.83%) VMware ESXi
3 11 (26.83%) VMware Workstation
4 3 (7.32%) VMware ESX
5 1 (2.44%) XenApp
5 1 (2.44%) XenDesktop
Systems Management
1 7 (17.07%) Nagios
1 7 (17.07%) Dollar Universe
2 2 (4.88%) Backup Exec
3 1 (2.44%) WSUS
3 1 (2.44%) Symantec Enterprise Vault
Vendors
1 26 (63.41%) Microsoft
2 15 (36.59%) VMware
3 11 (26.83%) Citrix
4 3 (7.32%) Cisco
5 2 (4.88%) MobileIron
5 2 (4.88%) Sophos
5 2 (4.88%) Websense
6 1 (2.44%) Clearswift
6 1 (2.44%) LogRhythm
6 1 (2.44%) NetApp
6 1 (2.44%) Symantec
6 1 (2.44%) HP
6 1 (2.44%) Intel
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Bens
Posted: 3 days ago
Brentwood, Essex
Next Move IT
Salary: £17000 - £24000 per annum + Benefits
Posted: 4 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Excellent benefits package
Posted: 14 days ago