The statistics below represent IT jobs advertised across the East of England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / East of England
Rank 217 248 243
Rank change year-on-year
+31 -5
Permanent jobs requiring a 2nd Line Support Analyst 22 15 26
As % of all permanent IT jobs located in the East of England 0.38% 0.21% 0.36%
As % of the Job Titles category 0.39% 0.22% 0.37%
Number of salaries quoted 15 11 22
Median salary £30,000 £22,500 £28,500
Median salary % change year-on-year
+33.33% -21.05%
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5583 6888 7093
As % of all permanent IT jobs located in the East of England 96.41% 96.85% 96.98%
Number of salaries quoted 4578 5595 5747
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 19 February 2017.

2nd Line Support Analyst Salary Histogram in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +21 13 £30,000 +33.33% 1
Cambridgeshire +10 5 - -
Bedfordshire +16 2 £31,250 +16.82%
Suffolk - 2 £21,250 -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 19 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support Analyst in the job title.

1 28 (70.00%) Windows
2 24 (60.00%) Microsoft
2 24 (60.00%) Active Directory
3 18 (45.00%) MS Excel
3 18 (45.00%) Windows 7
4 14 (35.00%) Windows Server
5 12 (30.00%) SQL Server
5 12 (30.00%) MS Exchange
6 11 (27.50%) MS Office
6 11 (27.50%) Windows Server 2008
7 10 (25.00%) Windows Server 2012
8 9 (22.50%) Degree
8 9 (22.50%) Problem Management
9 8 (20.00%) Office 365
9 8 (20.00%) Windows 10
9 8 (20.00%) ITIL
9 8 (20.00%) .NET
10 7 (17.50%) C#
10 7 (17.50%) MCP
10 7 (17.50%) Windows XP
10 7 (17.50%) Microsoft Certification
10 7 (17.50%) Project Management
10 7 (17.50%) Software Testing
11 6 (15.00%) MCTS
11 6 (15.00%) Incident Management
11 6 (15.00%) A+ Certification
11 6 (15.00%) Cisco Certification
11 6 (15.00%) CCNA
11 6 (15.00%) SLA
11 6 (15.00%) Cisco

2nd Line Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (30.00%) MS Exchange
2 2 (5.00%) Exchange Server 2010
2 2 (5.00%) Skype for Business
3 1 (2.50%) Exchange Server 2007
3 1 (2.50%) IIS
Applications
1 18 (45.00%) MS Excel
2 11 (27.50%) MS Office
Business Applications
1 1 (2.50%) Dynamics AX
Cloud Services
1 8 (20.00%) Office 365
2 2 (5.00%) Amazon AWS
2 2 (5.00%) Cloud Computing
3 1 (2.50%) Microsoft Azure
Communications & Networking
1 4 (10.00%) DNS
1 4 (10.00%) VPN
2 3 (7.50%) DHCP
2 3 (7.50%) PBX
2 3 (7.50%) Remote Desktop
3 2 (5.00%) Firewall
3 2 (5.00%) Skype
3 2 (5.00%) TCP/IP
3 2 (5.00%) Wireless
4 1 (2.50%) Internet
4 1 (2.50%) LAN
4 1 (2.50%) VLAN
4 1 (2.50%) VoIP
4 1 (2.50%) WAN
4 1 (2.50%) WLAN
Database & Business Intelligence
1 12 (30.00%) SQL Server
2 2 (5.00%) SQL Server Reporting Services
3 1 (2.50%) SQL Server 2005
3 1 (2.50%) SQL Server 2008
Development Applications
1 2 (5.00%) JIRA
General
1 3 (7.50%) Telecoms
2 2 (5.00%) Finance
3 1 (2.50%) Back Office
3 1 (2.50%) Retail
Libraries, Frameworks & Software Standards
1 8 (20.00%) .NET
Miscellaneous
1 4 (10.00%) Analytical Skills
2 2 (5.00%) Data Centre
2 2 (5.00%) Handset
2 2 (5.00%) Management Information System
3 1 (2.50%) Enterprise Software
3 1 (2.50%) iPhone
3 1 (2.50%) Video Conferencing
Operating Systems
1 28 (70.00%) Windows
2 18 (45.00%) Windows 7
3 14 (35.00%) Windows Server
4 11 (27.50%) Windows Server 2008
5 10 (25.00%) Windows Server 2012
6 8 (20.00%) Windows 10
7 7 (17.50%) Windows XP
8 3 (7.50%) Windows 8
9 2 (5.00%) Linux
9 2 (5.00%) Mac OS
9 2 (5.00%) Red Hat Enterprise Linux
10 1 (2.50%) Android
10 1 (2.50%) Apple iOS
Processes & Methodologies
1 9 (22.50%) Problem Management
2 8 (20.00%) ITIL
3 7 (17.50%) Project Management
3 7 (17.50%) Software Testing
4 6 (15.00%) Incident Management
5 5 (12.50%) Service Management
6 3 (7.50%) CRM
6 3 (7.50%) Mentoring
7 2 (5.00%) Asset Management
7 2 (5.00%) Business Continuity
7 2 (5.00%) Creative Problem-Solving
7 2 (5.00%) Data Security
7 2 (5.00%) E-Commerce
7 2 (5.00%) Information Security
7 2 (5.00%) IT Governance
7 2 (5.00%) Line Management
7 2 (5.00%) Software Delivery
7 2 (5.00%) Time Management
8 1 (2.50%) ERP
8 1 (2.50%) Service Delivery
Programming Languages
1 7 (17.50%) C#
2 5 (12.50%) SQL
3 1 (2.50%) C
3 1 (2.50%) PowerShell
3 1 (2.50%) VB
Qualifications
1 9 (22.50%) Degree
2 7 (17.50%) MCP
2 7 (17.50%) Microsoft Certification
3 6 (15.00%) A+ Certification
3 6 (15.00%) CCNA
3 6 (15.00%) Cisco Certification
3 6 (15.00%) MCTS
4 1 (2.50%) MCSE
Quality Assurance & Compliance
1 6 (15.00%) SLA
System Software
1 24 (60.00%) Active Directory
2 3 (7.50%) VMware Infrastructure
3 2 (5.00%) Terminal Services
3 2 (5.00%) VMware ESXi
3 2 (5.00%) VMware Workstation
3 2 (5.00%) vSphere
Systems Management
1 1 (2.50%) SCCM
Vendors
1 24 (60.00%) Microsoft
2 6 (15.00%) Cisco
3 3 (7.50%) VMware
4 1 (2.50%) Apple
4 1 (2.50%) CheckPoint
4 1 (2.50%) Citrix
4 1 (2.50%) Thunderhead
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 4 days ago