The statistics below represent IT jobs advertised across the East of England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 219 254 263
Rank change year-on-year
+35 +9
Permanent jobs requiring a 2nd Line Support Analyst 28 28 30
As % of all permanent IT jobs located in the East of England 0.43% 0.36% 0.35%
As % of the Job Titles category 0.44% 0.37% 0.36%
Number of salaries quoted 24 25 28
Median salary £24,250 £26,000 £26,250
Median salary % change year-on-year
-6.73% -0.95%
90% offered a salary of more than £20,000 £21,500 £22,500
10% offered a salary of more than £35,500 £28,000 £30,000
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6303 7569 8232
As % of all permanent IT jobs located in the East of England 96.07% 97.44% 97.00%
Number of salaries quoted 5365 6295 6871
Median salary £44,500 £40,000 £41,500
Median salary % change year-on-year
+11.25% -3.61%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Salary Trend in the East of England

2nd Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 24 June 2016.

2nd Line Support Analyst Salary Histogram in the East of England

2nd Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +23 12 £21,500 -18.86%
Essex +22 12 £35,000 +40.00%
Cambridgeshire +3 3 - - 1
Norfolk +10 1 £25,500 -5.55%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 24 June 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support Analyst in the job title.

1 20 (52.63%) Windows
2 19 (50.00%) Active Directory
3 14 (36.84%) MS Office
4 11 (28.95%) Finance
4 11 (28.95%) Microsoft
4 11 (28.95%) Windows Server
5 8 (21.05%) SLA
6 7 (18.42%) Cisco
7 6 (15.79%) SAP FI/CO
7 6 (15.79%) SAP CO
7 6 (15.79%) SAP FI
7 6 (15.79%) SAP MM
7 6 (15.79%) SAP PS
7 6 (15.79%) SAP BI
7 6 (15.79%) SAP BW
7 6 (15.79%) NetWeaver
7 6 (15.79%) SAP SD
7 6 (15.79%) Business Intelligence
7 6 (15.79%) ABAP
7 6 (15.79%) SAP
7 6 (15.79%) MS Excel
7 6 (15.79%) MS Exchange
8 5 (13.16%) ITIL
8 5 (13.16%) MCP
8 5 (13.16%) Citrix
8 5 (13.16%) Manufacturing
9 4 (10.53%) SQL
9 4 (10.53%) Office 365
9 4 (10.53%) Windows 8
9 4 (10.53%) Windows 7

2nd Line Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) MS Exchange
1 6 (15.79%) NetWeaver
2 2 (5.26%) SharePoint
2 2 (5.26%) Skype for Business
3 1 (2.63%) Blackberry Enterprise Server
3 1 (2.63%) Exchange Server 2003
3 1 (2.63%) IBM Notes
3 1 (2.63%) IIS
3 1 (2.63%) Office Communications Server
Applications
1 14 (36.84%) MS Office
2 6 (15.79%) MS Excel
Business Applications
1 6 (15.79%) SAP CO
1 6 (15.79%) SAP FI
1 6 (15.79%) SAP FI/CO
1 6 (15.79%) SAP MM
1 6 (15.79%) SAP PS
1 6 (15.79%) SAP SD
Cloud Services
1 4 (10.53%) Office 365
Communications & Networking
1 3 (7.89%) Firewall
1 3 (7.89%) Internet
1 3 (7.89%) Wi-Fi
2 2 (5.26%) TCP/IP
3 1 (2.63%) DHCP
3 1 (2.63%) DNS
3 1 (2.63%) Intranet
3 1 (2.63%) LAN
3 1 (2.63%) Network Security
3 1 (2.63%) VPN
3 1 (2.63%) WAN
Database & Business Intelligence
1 6 (15.79%) SAP BI
1 6 (15.79%) SAP BW
2 1 (2.63%) Data Warehouse
2 1 (2.63%) SQL Server
2 1 (2.63%) SQL Server Reporting Services
General
1 11 (28.95%) Finance
2 5 (13.16%) Manufacturing
Miscellaneous
1 1 (2.63%) Driving Licence
1 1 (2.63%) Mathematics
1 1 (2.63%) Video Conferencing
Operating Systems
1 20 (52.63%) Windows
2 11 (28.95%) Windows Server
3 4 (10.53%) Windows 7
3 4 (10.53%) Windows 8
4 2 (5.26%) Windows Server 2012
5 1 (2.63%) Windows Server 2008
5 1 (2.63%) Windows XP
Processes & Methodologies
1 6 (15.79%) Business Intelligence
2 5 (13.16%) ITIL
3 3 (7.89%) Logistics
3 3 (7.89%) Performance Monitoring
3 3 (7.89%) Problem Management
4 2 (5.26%) CRM
4 2 (5.26%) Document Management
4 2 (5.26%) Workflow
5 1 (2.63%) E-Commerce
5 1 (2.63%) Mentoring
5 1 (2.63%) Service Design
5 1 (2.63%) Virtual Environments
Programming Languages
1 6 (15.79%) ABAP
2 4 (10.53%) SQL
Qualifications
1 5 (13.16%) MCP
2 3 (7.89%) A+ Certification
2 3 (7.89%) CCNA
2 3 (7.89%) Cisco Certification
2 3 (7.89%) Network+ Certification
3 1 (2.63%) CCNP
3 1 (2.63%) JNCIA
3 1 (2.63%) JNCIS
3 1 (2.63%) MCDST
3 1 (2.63%) MCITP
3 1 (2.63%) MCSA
3 1 (2.63%) MCSE
3 1 (2.63%) Microsoft Certification
3 1 (2.63%) SC Cleared
3 1 (2.63%) Security Cleared
Quality Assurance & Compliance
1 8 (21.05%) SLA
System Software
1 19 (50.00%) Active Directory
2 2 (5.26%) VMware Infrastructure
3 1 (2.63%) Hyper-V
3 1 (2.63%) VMware ESX
3 1 (2.63%) XenApp
Systems Management
1 1 (2.63%) SCCM
Vendors
1 11 (28.95%) Microsoft
2 7 (18.42%) Cisco
3 6 (15.79%) SAP
4 5 (13.16%) Citrix
5 3 (7.89%) Progress
5 3 (7.89%) Remedy
5 3 (7.89%) VMware
6 2 (5.26%) Thunderhead
7 1 (2.63%) Apple
7 1 (2.63%) Avaya
7 1 (2.63%) CA
7 1 (2.63%) Juniper
7 1 (2.63%) Lotus
7 1 (2.63%) New Relic
7 1 (2.63%) SolarWinds
7 1 (2.63%) SonicWALL
7 1 (2.63%) Sun
Peterborough, Cambridgeshire
Senitor Associates
Salary: £26000 per annum
Posted: 3 days ago