The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 82 71 88
Rank change year-on-year
-11 +17
Permanent jobs requiring a 3rd Line Support 12 17 12
As % of all permanent IT jobs located in Essex 0.99% 1.54% 1.02%
As % of the Job Titles category 1.04% 1.61% 1.04%
Number of salaries quoted 12 15 11
Average salary £50,000 £42,500 £30,000
Average salary % change year-on-year
+17.64% +41.66%
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1156 1058 1154
As % of all permanent IT jobs located in Essex 95.46% 96.09% 97.88%
Number of salaries quoted 995 890 992
Average salary £40,000 £41,500 £35,000
Average salary % change year-on-year
-3.61% +18.57%
90% offered a salary of more than £25,300 £28,000 £24,000
10% offered a salary of more than £62,500 £50,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
East of England

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Essex region over the 3 months to 23 July 2014.

3rd Line Support Salary Histogram in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 10 £50,000 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 23 July 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 32 (86.49%) Windows
2 18 (48.65%) Citrix
3 17 (45.95%) XenApp
4 14 (37.84%) VMware
5 12 (32.43%) Windows Server 2008
6 10 (27.03%) Backup Exec
6 10 (27.03%) Active Directory
6 10 (27.03%) MS Exchange
7 8 (21.62%) MS Excel
7 8 (21.62%) SAN
7 8 (21.62%) Cisco
7 8 (21.62%) Microsoft
7 8 (21.62%) Windows Server 2003
7 8 (21.62%) Exchange Server 2010
8 7 (18.92%) Windows 7
8 7 (18.92%) Juniper
8 7 (18.92%) Linux
8 7 (18.92%) Firewall
8 7 (18.92%) VMware Infrastructure
9 6 (16.22%) WatchGuard
9 6 (16.22%) SharePoint
9 6 (16.22%) ARCserve
9 6 (16.22%) vSphere
9 6 (16.22%) Veeam
9 6 (16.22%) NAS
10 5 (13.51%) Windows 8
10 5 (13.51%) Hyper-V
11 4 (10.81%) McAfee
11 4 (10.81%) SQL Server
11 4 (10.81%) McAfee ePO

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 23 July 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.03%) MS Exchange
2 8 (21.62%) Exchange Server 2010
3 6 (16.22%) SharePoint
4 1 (2.70%) IIS
4 1 (2.70%) Exchange Server 2003
4 1 (2.70%) Exchange Server 2007
4 1 (2.70%) Exchange Server 2013
Applications
1 8 (21.62%) MS Excel
2 1 (2.70%) MS Office
Communications & Networking
1 8 (21.62%) SAN
2 7 (18.92%) Firewall
3 6 (16.22%) NAS
4 1 (2.70%) LAN
4 1 (2.70%) WAN
4 1 (2.70%) DHCP
4 1 (2.70%) TCP/IP
4 1 (2.70%) DNS
Database & Business Intelligence
1 4 (10.81%) SQL Server
General
1 2 (5.41%) Finance
2 1 (2.70%) Law
Operating Systems
1 32 (86.49%) Windows
2 12 (32.43%) Windows Server 2008
3 8 (21.62%) Windows Server 2003
4 7 (18.92%) Windows 7
4 7 (18.92%) Linux
5 5 (13.51%) Windows 8
6 2 (5.41%) Windows Server 2012
7 1 (2.70%) Windows XP
7 1 (2.70%) Mac OS X
Processes & Methodologies
1 3 (8.11%) ITIL
2 2 (5.41%) Problem Management
2 2 (5.41%) Root Cause Analysis
3 1 (2.70%) Mobile Device Management
3 1 (2.70%) Change Control
3 1 (2.70%) Service Delivery
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 1 (2.70%) MCP
1 1 (2.70%) MCSE
1 1 (2.70%) MCSA
1 1 (2.70%) Microsoft Certification
1 1 (2.70%) MCITP
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 17 (45.95%) XenApp
2 10 (27.03%) Active Directory
3 7 (18.92%) VMware Infrastructure
4 6 (16.22%) vSphere
5 5 (13.51%) Hyper-V
Systems Management
1 10 (27.03%) Backup Exec
2 6 (16.22%) ARCserve
3 4 (10.81%) McAfee ePO
4 1 (2.70%) Norton AntiVirus
4 1 (2.70%) SCCM
Vendors
1 18 (48.65%) Citrix
2 14 (37.84%) VMware
3 8 (21.62%) Cisco
3 8 (21.62%) Microsoft
4 7 (18.92%) Juniper
5 6 (16.22%) WatchGuard
5 6 (16.22%) Veeam
6 4 (10.81%) McAfee
7 1 (2.70%) Altiris
7 1 (2.70%) LANDesk
7 1 (2.70%) SonicWALL
7 1 (2.70%) Barracuda Networks
7 1 (2.70%) Kaspersky
7 1 (2.70%) Symantec