The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 79 82 72
Rank change year-on-year
+3 -10
Permanent jobs requiring a 3rd Line Support 18 15 8
As % of all permanent IT jobs located in Essex 1.40% 1.29% 0.97%
As % of the Job Titles category 1.48% 1.35% 1.01%
Number of salaries quoted 9 10 8
Average salary £45,000 £54,000 £25,250
Average salary % change year-on-year
-16.66% +113.86%
90% offered a salary of more than £32,500 £32,500 £21,000
10% offered a salary of more than £50,000 £54,000 £32,200
UK excluding London average salary £34,000 £34,500 £34,500
% change year-on-year
-1.44% -
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1218 1113 796
As % of all permanent IT jobs located in Essex 94.42% 95.62% 96.60%
Number of salaries quoted 951 853 701
Average salary £45,000 £42,000 £37,500
Average salary % change year-on-year
+7.14% +12.00%
90% offered a salary of more than £24,000 £27,500 £22,500
10% offered a salary of more than £66,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Essex region over the 3 months to 24 October 2014.

3rd Line Support Salary Histogram in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood -5 8 - -
Colchester +5 4 £50,000 -
Southend-on-Sea - 2 £41,250 -
Chelmsford -1 1 £35,000 -35.18%
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 24 October 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 26 (89.66%) Citrix
2 24 (82.76%) Windows
3 14 (48.28%) VMware
3 14 (48.28%) XenApp
4 12 (41.38%) Microsoft
5 11 (37.93%) VMware Infrastructure
6 10 (34.48%) ITIL
7 9 (31.03%) VMware ESX
7 9 (31.03%) Change Management
8 8 (27.59%) MS Exchange
8 8 (27.59%) Active Directory
8 8 (27.59%) Windows Server 2003
9 7 (24.14%) DNS
9 7 (24.14%) Disaster Recovery
9 7 (24.14%) Exchange Server 2010
10 6 (20.69%) PowerShell
10 6 (20.69%) Windows Server 2008
10 6 (20.69%) Exchange Server 2003
10 6 (20.69%) MCSE
10 6 (20.69%) Microsoft Certification
11 5 (17.24%) DHCP
11 5 (17.24%) SAN
12 4 (13.79%) Finance
12 4 (13.79%) MCTS
12 4 (13.79%) Banking
12 4 (13.79%) Cisco
12 4 (13.79%) LAN
12 4 (13.79%) WAN
12 4 (13.79%) LDAP
12 4 (13.79%) VBScript

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 24 October 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (27.59%) MS Exchange
2 7 (24.14%) Exchange Server 2010
3 6 (20.69%) Exchange Server 2003
4 2 (6.90%) Blackberry Enterprise Server
4 2 (6.90%) Exchange Server 2013
5 1 (3.45%) SharePoint
Applications
1 2 (6.90%) MS Office
1 2 (6.90%) MS Excel
Business Applications
1 2 (6.90%) assyst
Cloud Services
1 1 (3.45%) Google Apps
Communications & Networking
1 7 (24.14%) DNS
2 5 (17.24%) SAN
2 5 (17.24%) DHCP
3 4 (13.79%) LDAP
3 4 (13.79%) LAN
3 4 (13.79%) WAN
4 3 (10.34%) Firewall
5 2 (6.90%) VLAN
5 2 (6.90%) Broadband
5 2 (6.90%) TCP/IP
5 2 (6.90%) VPN
5 2 (6.90%) Junos
5 2 (6.90%) Fibre Channel
6 1 (3.45%) iSCSI
6 1 (3.45%) Cisco ASA
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 1 (3.45%) SQL Server 2005
2 1 (3.45%) SQL Server 2008
2 1 (3.45%) SQL Server 2012
General
1 4 (13.79%) Finance
1 4 (13.79%) Banking
2 2 (6.90%) Law
3 1 (3.45%) Advertising
Miscellaneous
1 2 (6.90%) Blackberry
1 2 (6.90%) Clustering
2 1 (3.45%) Data Protection Act
Operating Systems
1 24 (82.76%) Windows
2 8 (27.59%) Windows Server 2003
3 6 (20.69%) Windows Server 2008
4 4 (13.79%) Windows Server 2012
5 3 (10.34%) Windows 7
5 3 (10.34%) Windows 8
6 2 (6.90%) Windows XP
Processes & Methodologies
1 10 (34.48%) ITIL
2 9 (31.03%) Change Management
3 7 (24.14%) Disaster Recovery
4 4 (13.79%) Investment Management
5 3 (10.34%) Mobile Device Management
6 2 (6.90%) Migration
7 1 (3.45%) Network Design
7 1 (3.45%) PRINCE2
7 1 (3.45%) Project Management
7 1 (3.45%) Service Delivery
7 1 (3.45%) Data Privacy
7 1 (3.45%) Kalman Filter
7 1 (3.45%) Data Protection
7 1 (3.45%) Change Control
7 1 (3.45%) Software Deployment
Programming Languages
1 6 (20.69%) PowerShell
2 4 (13.79%) VBScript
Qualifications
1 6 (20.69%) MCSE
1 6 (20.69%) Microsoft Certification
2 4 (13.79%) MCTS
2 4 (13.79%) MCSM
3 3 (10.34%) Cisco Certification
4 2 (6.90%) MCP
4 2 (6.90%) CCNP
4 2 (6.90%) CCNA
4 2 (6.90%) VMware Certified Professional (VCP)
System Software
1 14 (48.28%) XenApp
2 11 (37.93%) VMware Infrastructure
3 9 (31.03%) VMware ESX
4 8 (27.59%) Active Directory
5 4 (13.79%) MetaFrame
5 4 (13.79%) XenServer
6 2 (6.90%) VMware ESXi
6 2 (6.90%) Hyper-V
Systems Management
1 2 (6.90%) SCCM
2 1 (3.45%) Norton AntiVirus
Vendors
1 26 (89.66%) Citrix
2 14 (48.28%) VMware
3 12 (41.38%) Microsoft
4 4 (13.79%) Cisco
5 3 (10.34%) Symantec
5 3 (10.34%) HP
6 2 (6.90%) Dell
6 2 (6.90%) Juniper
6 2 (6.90%) NETGEAR
7 1 (3.45%) Altiris
7 1 (3.45%) Google
7 1 (3.45%) McAfee
7 1 (3.45%) Avaya