The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 85 76 76
Rank change year-on-year
-9 0
Permanent jobs requiring a 3rd Line Support 18 18 8
As % of all permanent IT jobs located in Essex 1.27% 1.66% 0.92%
As % of the Job Titles category 1.34% 1.74% 0.94%
Number of salaries quoted 15 11 8
Average salary £45,000 £54,000 £37,750
Average salary % change year-on-year
-16.66% +43.04%
90% offered a salary of more than £26,700 £32,500 £21,000
10% offered a salary of more than £46,500 £54,000 £50,000
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1343 1033 852
As % of all permanent IT jobs located in Essex 95.05% 95.12% 97.71%
Number of salaries quoted 1072 783 741
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £26,000 £26,367 £25,500
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Essex region over the 3 months to 19 December 2014.

3rd Line Support Salary Histogram in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southend-on-Sea - 4 £45,000 -
Colchester +8 3 £50,000 -
Harlow -3 2 £24,500 -54.62%
Brentwood -24 1 - -
Billericay - 1 £30,000 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 31 (86.11%) Windows
2 27 (75.00%) Citrix
3 23 (63.89%) VMware
4 19 (52.78%) VMware Infrastructure
5 18 (50.00%) Microsoft
6 16 (44.44%) MS Exchange
7 14 (38.89%) Windows Server 2003
8 13 (36.11%) Windows Server 2012
8 13 (36.11%) Cisco
8 13 (36.11%) Disaster Recovery
8 13 (36.11%) Exchange Server 2010
9 12 (33.33%) Active Directory
9 12 (33.33%) Change Management
9 12 (33.33%) ITIL
10 11 (30.56%) HP
10 11 (30.56%) Exchange Server 2003
10 11 (30.56%) VMware ESX
10 11 (30.56%) Microsoft Certification
11 10 (27.78%) MCSE
11 10 (27.78%) XenApp
11 10 (27.78%) SQL Server
11 10 (27.78%) Firewall
11 10 (27.78%) Windows Server 2008
12 9 (25.00%) DNS
12 9 (25.00%) PowerShell
13 8 (22.22%) Windows 7
13 8 (22.22%) Windows 8
13 8 (22.22%) Hyper-V
14 7 (19.44%) Exchange Server 2013
14 7 (19.44%) SAN

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (44.44%) MS Exchange
2 13 (36.11%) Exchange Server 2010
3 11 (30.56%) Exchange Server 2003
4 7 (19.44%) Exchange Server 2013
5 5 (13.89%) Blackberry Enterprise Server
6 3 (8.33%) SharePoint
Applications
1 5 (13.89%) MS Office
2 1 (2.78%) MS Excel
Business Applications
1 2 (5.56%) assyst
Cloud Services
1 2 (5.56%) Google Apps
Communications & Networking
1 10 (27.78%) Firewall
2 9 (25.00%) DNS
3 7 (19.44%) SAN
3 7 (19.44%) TCP/IP
3 7 (19.44%) VLAN
4 6 (16.67%) VPN
4 6 (16.67%) LAN
4 6 (16.67%) WAN
4 6 (16.67%) DHCP
5 5 (13.89%) LDAP
5 5 (13.89%) Broadband
5 5 (13.89%) Junos
5 5 (13.89%) Fibre Channel
6 3 (8.33%) iSCSI
6 3 (8.33%) Cisco ASA
Database & Business Intelligence
1 10 (27.78%) SQL Server
2 3 (8.33%) SQL Server 2005
2 3 (8.33%) SQL Server 2008
2 3 (8.33%) SQL Server 2012
General
1 5 (13.89%) Finance
2 4 (11.11%) Advertising
2 4 (11.11%) Banking
3 2 (5.56%) Law
Libraries, Frameworks & Software Standards
1 2 (5.56%) LAMP
Miscellaneous
1 5 (13.89%) Blackberry
1 5 (13.89%) Clustering
2 2 (5.56%) Data Protection Act
3 1 (2.78%) CMDB
Operating Systems
1 31 (86.11%) Windows
2 14 (38.89%) Windows Server 2003
3 13 (36.11%) Windows Server 2012
4 10 (27.78%) Windows Server 2008
5 8 (22.22%) Windows 7
5 8 (22.22%) Windows 8
6 5 (13.89%) Windows XP
7 3 (8.33%) Linux
8 1 (2.78%) UNIX
8 1 (2.78%) Debian
8 1 (2.78%) Fedora
8 1 (2.78%) AIX
8 1 (2.78%) HPUX
8 1 (2.78%) Solaris
8 1 (2.78%) CentOS
8 1 (2.78%) Red Hat Enterprise Linux
Processes & Methodologies
1 13 (36.11%) Disaster Recovery
2 12 (33.33%) ITIL
2 12 (33.33%) Change Management
3 7 (19.44%) Migration
4 5 (13.89%) Project Management
4 5 (13.89%) Mobile Device Management
5 4 (11.11%) Investment Management
6 3 (8.33%) Network Design
6 3 (8.33%) Software Deployment
7 2 (5.56%) Data Privacy
7 2 (5.56%) Data Protection
7 2 (5.56%) Service Delivery
7 2 (5.56%) PRINCE2
7 2 (5.56%) ERP
8 1 (2.78%) Time Management
8 1 (2.78%) Kalman Filter
Programming Languages
1 9 (25.00%) PowerShell
2 4 (11.11%) VBScript
3 1 (2.78%) SQL
Qualifications
1 11 (30.56%) Microsoft Certification
2 10 (27.78%) MCSE
3 6 (16.67%) MCP
3 6 (16.67%) Cisco Certification
4 5 (13.89%) CCNP
4 5 (13.89%) CCNA
4 5 (13.89%) VMware Certified Professional (VCP)
5 4 (11.11%) MCTS
5 4 (11.11%) MCSM
6 1 (2.78%) MCITP
6 1 (2.78%) RHCE
6 1 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 19 (52.78%) VMware Infrastructure
2 12 (33.33%) Active Directory
3 11 (30.56%) VMware ESX
4 10 (27.78%) XenApp
5 8 (22.22%) Hyper-V
6 5 (13.89%) VMware ESXi
7 4 (11.11%) XenServer
7 4 (11.11%) MetaFrame
Systems Management
1 3 (8.33%) SCCM
2 2 (5.56%) WSUS
Vendors
1 27 (75.00%) Citrix
2 23 (63.89%) VMware
3 18 (50.00%) Microsoft
4 13 (36.11%) Cisco
5 11 (30.56%) HP
6 7 (19.44%) Juniper
7 5 (13.89%) Dell
7 5 (13.89%) Symantec
7 5 (13.89%) NETGEAR
8 2 (5.56%) Google
8 2 (5.56%) Brocade
8 2 (5.56%) CheckPoint
9 1 (2.78%) Red Hat
9 1 (2.78%) Sage
9 1 (2.78%) Avaya
9 1 (2.78%) SonicWALL
9 1 (2.78%) Barracuda Networks
9 1 (2.78%) SolarWinds
9 1 (2.78%) McAfee