The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 64 74 88
Rank change year-on-year
+10 +14
Permanent jobs requiring a 3rd Line Support 16 16 8
As % of all permanent IT jobs located in Essex 1.45% 1.46% 0.75%
As % of the Job Titles category 1.53% 1.53% 0.78%
Number of salaries quoted 10 14 8
Average salary £50,000 £40,000 £32,500
Average salary % change year-on-year
+25.00% +23.07%
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1049 1049 1032
As % of all permanent IT jobs located in Essex 95.10% 95.71% 97.36%
Number of salaries quoted 858 859 884
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £23,500 £27,500 £22,500
10% offered a salary of more than £60,000 £52,500 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Essex region over the 3 months to 27 August 2014.

3rd Line Support Salary Histogram in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 9 £50,000 -
Brentwood +6 6 - -
Southend-on-Sea - 1 £37,500 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 27 August 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 30 (83.33%) Windows
2 28 (77.78%) Citrix
3 20 (55.56%) XenApp
4 13 (36.11%) VMware
5 11 (30.56%) Microsoft
6 10 (27.78%) VMware Infrastructure
7 9 (25.00%) Active Directory
7 9 (25.00%) MS Exchange
8 8 (22.22%) ITIL
8 8 (22.22%) Windows Server 2003
8 8 (22.22%) Exchange Server 2010
9 7 (19.44%) Windows Server 2008
10 6 (16.67%) Change Management
10 6 (16.67%) VMware ESX
10 6 (16.67%) SAN
11 5 (13.89%) Cisco
11 5 (13.89%) Microsoft Certification
11 5 (13.89%) MCSE
11 5 (13.89%) Exchange Server 2003
11 5 (13.89%) Finance
12 4 (11.11%) Disaster Recovery
12 4 (11.11%) Firewall
12 4 (11.11%) MS Excel
12 4 (11.11%) Juniper
12 4 (11.11%) DHCP
12 4 (11.11%) DNS
12 4 (11.11%) Windows 7
12 4 (11.11%) PowerShell
13 3 (8.33%) Investment Management
13 3 (8.33%) XenServer

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 27 August 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (25.00%) MS Exchange
2 8 (22.22%) Exchange Server 2010
3 5 (13.89%) Exchange Server 2003
4 2 (5.56%) Exchange Server 2013
4 2 (5.56%) SharePoint
5 1 (2.78%) IIS
5 1 (2.78%) Blackberry Enterprise Server
5 1 (2.78%) Exchange Server 2007
Applications
1 4 (11.11%) MS Excel
2 2 (5.56%) MS Office
Communications & Networking
1 6 (16.67%) SAN
2 4 (11.11%) Firewall
2 4 (11.11%) DHCP
2 4 (11.11%) DNS
3 3 (8.33%) LDAP
4 2 (5.56%) TCP/IP
4 2 (5.56%) NAS
5 1 (2.78%) Junos
5 1 (2.78%) Fibre Channel
5 1 (2.78%) VPN
5 1 (2.78%) VLAN
5 1 (2.78%) Broadband
5 1 (2.78%) LAN
5 1 (2.78%) WAN
Database & Business Intelligence
1 3 (8.33%) SQL Server
General
1 5 (13.89%) Finance
2 3 (8.33%) Banking
3 1 (2.78%) Law
Miscellaneous
1 1 (2.78%) Blackberry
1 1 (2.78%) Clustering
Operating Systems
1 30 (83.33%) Windows
2 8 (22.22%) Windows Server 2003
3 7 (19.44%) Windows Server 2008
4 4 (11.11%) Windows 7
5 3 (8.33%) Windows Server 2012
6 2 (5.56%) Windows 8
6 2 (5.56%) Linux
6 2 (5.56%) Windows XP
7 1 (2.78%) Mac OS X
Processes & Methodologies
1 8 (22.22%) ITIL
2 6 (16.67%) Change Management
3 4 (11.11%) Disaster Recovery
4 3 (8.33%) Investment Management
5 2 (5.56%) Mobile Device Management
6 1 (2.78%) Change Control
6 1 (2.78%) Root Cause Analysis
6 1 (2.78%) Service Delivery
6 1 (2.78%) Migration
6 1 (2.78%) Problem Management
Programming Languages
1 4 (11.11%) PowerShell
2 3 (8.33%) VBScript
Qualifications
1 5 (13.89%) MCSE
1 5 (13.89%) Microsoft Certification
2 3 (8.33%) MCTS
2 3 (8.33%) MCSM
3 2 (5.56%) MCP
4 1 (2.78%) MCITP
4 1 (2.78%) VMware Certified Professional (VCP)
4 1 (2.78%) MCSA
4 1 (2.78%) CCNP
4 1 (2.78%) CCNA
4 1 (2.78%) Cisco Certification
Quality Assurance & Compliance
1 2 (5.56%) SLA
System Software
1 20 (55.56%) XenApp
2 10 (27.78%) VMware Infrastructure
3 9 (25.00%) Active Directory
4 6 (16.67%) VMware ESX
5 3 (8.33%) MetaFrame
5 3 (8.33%) XenServer
6 2 (5.56%) vSphere
6 2 (5.56%) Hyper-V
7 1 (2.78%) VMware ESXi
Systems Management
1 2 (5.56%) ARCserve
1 2 (5.56%) Backup Exec
2 1 (2.78%) SCCM
2 1 (2.78%) Norton AntiVirus
Vendors
1 28 (77.78%) Citrix
2 13 (36.11%) VMware
3 11 (30.56%) Microsoft
4 5 (13.89%) Cisco
5 4 (11.11%) Juniper
6 2 (5.56%) Symantec
6 2 (5.56%) Veeam
6 2 (5.56%) WatchGuard
7 1 (2.78%) SonicWALL
7 1 (2.78%) NETGEAR
7 1 (2.78%) Barracuda Networks
7 1 (2.78%) Altiris
7 1 (2.78%) HP
7 1 (2.78%) Dell
7 1 (2.78%) Avaya
Harlow, Essex
Harvey Nash plc
Salary: excellent benefits
Posted: 2 days ago