The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 86 85 76
Rank change year-on-year
-1 -9
Permanent jobs requiring a 3rd Line Support 10 20 8
As % of all permanent IT jobs located in Essex 0.82% 1.41% 0.80%
As % of the Job Titles category 0.87% 1.47% 0.82%
Number of salaries quoted 4 19 8
Average salary £38,750 £50,000 £39,750
Average salary % change year-on-year
-22.50% +25.78%
90% offered a salary of more than £37,500 £34,500 £32,050
10% offered a salary of more than £43,500 £50,000 £55,000
UK excluding London average salary £36,000 £33,500 £32,500
% change year-on-year
+7.46% +3.07%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1155 1362 980
As % of all permanent IT jobs located in Essex 94.75% 96.12% 97.51%
Number of salaries quoted 926 1138 844
Average salary £40,000 £45,000 £39,500
Average salary % change year-on-year
-11.11% +13.92%
90% offered a salary of more than £25,000 £25,500 £27,500
10% offered a salary of more than £60,000 £55,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood - 5 - -
Epping - 2 £38,750 -
Colchester -7 1 £45,000 -10.00%
Loughton - 1 £37,500 -
Southend-on-Sea - 1 - -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 29 May 2015, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 21 (91.30%) Windows
1 21 (91.30%) VMware
2 18 (78.26%) Active Directory
3 16 (69.57%) ITIL
4 15 (65.22%) DNS
4 15 (65.22%) Microsoft
5 14 (60.87%) VMware Infrastructure
5 14 (60.87%) DHCP
6 13 (56.52%) Citrix
7 11 (47.83%) SLA
7 11 (47.83%) LDAP
7 11 (47.83%) SolarWinds
7 11 (47.83%) CMDB
7 11 (47.83%) Time Management
7 11 (47.83%) Finance
7 11 (47.83%) Change Management
7 11 (47.83%) Disaster Recovery
7 11 (47.83%) Security Patching
8 7 (30.43%) Windows Server 2008
8 7 (30.43%) MS Exchange
9 6 (26.09%) Firewall
10 4 (17.39%) Hyper-V
10 4 (17.39%) Windows 7
10 4 (17.39%) Exchange Server 2010
10 4 (17.39%) TCP/IP
10 4 (17.39%) SQL
10 4 (17.39%) Cisco
10 4 (17.39%) Windows 8
11 3 (13.04%) HP
11 3 (13.04%) Linux

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 29 May 2015, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (30.43%) MS Exchange
2 4 (17.39%) Exchange Server 2010
3 3 (13.04%) Exchange Server 2007
4 2 (8.70%) Exchange Server 2013
5 1 (4.35%) SharePoint
Applications
1 1 (4.35%) MS Excel
Cloud Services
1 2 (8.70%) Office 365
2 1 (4.35%) Google Apps
Communications & Networking
1 15 (65.22%) DNS
2 14 (60.87%) DHCP
3 11 (47.83%) LDAP
4 6 (26.09%) Firewall
5 4 (17.39%) TCP/IP
6 2 (8.70%) SAN
7 1 (4.35%) LAN
Database & Business Intelligence
1 1 (4.35%) SQL Server
General
1 11 (47.83%) Finance
Libraries, Frameworks & Software Standards
1 2 (8.70%) LAMP
2 1 (4.35%) .NET
Miscellaneous
1 11 (47.83%) CMDB
2 1 (4.35%) Data Protection Act
2 1 (4.35%) Clustering
Operating Systems
1 21 (91.30%) Windows
2 7 (30.43%) Windows Server 2008
3 4 (17.39%) Windows 7
3 4 (17.39%) Windows 8
4 3 (13.04%) Linux
5 2 (8.70%) Windows Server 2012
6 1 (4.35%) Windows Server 2003
6 1 (4.35%) Windows XP
Processes & Methodologies
1 16 (69.57%) ITIL
2 11 (47.83%) Time Management
2 11 (47.83%) Change Management
2 11 (47.83%) Disaster Recovery
2 11 (47.83%) Security Patching
3 2 (8.70%) ERP
4 1 (4.35%) Data Privacy
4 1 (4.35%) PRINCE2
4 1 (4.35%) Capacity Planning
4 1 (4.35%) Data Protection
4 1 (4.35%) Service Delivery
Programming Languages
1 4 (17.39%) SQL
2 1 (4.35%) C#
2 1 (4.35%) Java
Quality Assurance & Compliance
1 11 (47.83%) SLA
System Software
1 18 (78.26%) Active Directory
2 14 (60.87%) VMware Infrastructure
3 4 (17.39%) Hyper-V
4 1 (4.35%) Xen
Systems Management
1 3 (13.04%) WSUS
1 3 (13.04%) Backup Exec
2 2 (8.70%) SCCM
2 2 (8.70%) SCOM
Vendors
1 21 (91.30%) VMware
2 15 (65.22%) Microsoft
3 13 (56.52%) Citrix
4 11 (47.83%) SolarWinds
5 4 (17.39%) Cisco
6 3 (13.04%) HP
6 3 (13.04%) Brocade
7 2 (8.70%) NetApp
7 2 (8.70%) CheckPoint
8 1 (4.35%) Dell
8 1 (4.35%) EMC
8 1 (4.35%) IBM
8 1 (4.35%) Google