The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 89 79 80
Rank change year-on-year
-10 +1
Permanent jobs requiring a 3rd Line Support 11 20 3
As % of all permanent IT jobs located in Essex 0.88% 1.61% 0.32%
As % of the Job Titles category 0.92% 1.68% 0.34%
Number of salaries quoted 6 19 2
Average salary £29,750 £45,000 £33,000
Average salary % change year-on-year
-33.88% +36.36%
90% offered a salary of more than £23,000 £32,500 £31,400
10% offered a salary of more than £46,250 £50,000 £34,600
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1197 1188 887
As % of all permanent IT jobs located in Essex 95.91% 95.50% 95.89%
Number of salaries quoted 965 947 771
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £23,500 £27,000 £27,000
10% offered a salary of more than £62,500 £59,755 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Essex region over the 3 months to 27 March 2015.

3rd Line Support Salary Histogram in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood - 5 - -
Colchester -6 4 £37,500 -23.07%
Chelmsford - 1 £25,000 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 27 March 2015, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 28 (96.55%) Windows
2 23 (79.31%) VMware
3 17 (58.62%) VMware Infrastructure
4 16 (55.17%) Active Directory
4 16 (55.17%) Citrix
5 15 (51.72%) Microsoft
6 13 (44.83%) Cisco
6 13 (44.83%) DNS
6 13 (44.83%) MS Exchange
6 13 (44.83%) Disaster Recovery
7 12 (41.38%) Windows Server 2012
8 11 (37.93%) HP
8 11 (37.93%) ITIL
9 10 (34.48%) SQL Server
9 10 (34.48%) DHCP
9 10 (34.48%) Windows Server 2003
9 10 (34.48%) Firewall
9 10 (34.48%) Exchange Server 2010
10 9 (31.03%) Windows 8
10 9 (31.03%) Windows 7
10 9 (31.03%) Change Management
11 8 (27.59%) Windows Server 2008
11 8 (27.59%) Hyper-V
12 7 (24.14%) TCP/IP
13 6 (20.69%) SLA
13 6 (20.69%) LAN
13 6 (20.69%) LDAP
13 6 (20.69%) Finance
13 6 (20.69%) Juniper
13 6 (20.69%) Microsoft Certification

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 27 March 2015, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (44.83%) MS Exchange
2 10 (34.48%) Exchange Server 2010
3 6 (20.69%) Exchange Server 2013
3 6 (20.69%) Exchange Server 2003
4 4 (13.79%) Blackberry Enterprise Server
4 4 (13.79%) SharePoint
5 1 (3.45%) Exchange Server 2007
Applications
1 4 (13.79%) MS Office
2 1 (3.45%) MS Excel
Business Applications
1 2 (6.90%) assyst
Cloud Services
1 3 (10.34%) Google Apps
Communications & Networking
1 13 (44.83%) DNS
2 10 (34.48%) DHCP
2 10 (34.48%) Firewall
3 7 (24.14%) TCP/IP
4 6 (20.69%) LDAP
4 6 (20.69%) LAN
4 6 (20.69%) VLAN
5 5 (17.24%) WAN
5 5 (17.24%) VPN
5 5 (17.24%) SAN
6 4 (13.79%) Broadband
6 4 (13.79%) Junos
6 4 (13.79%) Fibre Channel
7 3 (10.34%) iSCSI
7 3 (10.34%) Cisco ASA
Database & Business Intelligence
1 10 (34.48%) SQL Server
2 3 (10.34%) SQL Server 2005
2 3 (10.34%) SQL Server 2008
2 3 (10.34%) SQL Server 2012
General
1 6 (20.69%) Finance
2 4 (13.79%) Advertising
3 2 (6.90%) Law
Libraries, Frameworks & Software Standards
1 2 (6.90%) LAMP
2 1 (3.45%) .NET
Miscellaneous
1 6 (20.69%) CMDB
2 5 (17.24%) Clustering
3 4 (13.79%) Blackberry
4 3 (10.34%) Data Protection Act
Operating Systems
1 28 (96.55%) Windows
2 12 (41.38%) Windows Server 2012
3 10 (34.48%) Windows Server 2003
4 9 (31.03%) Windows 7
4 9 (31.03%) Windows 8
5 8 (27.59%) Windows Server 2008
6 5 (17.24%) Windows XP
7 4 (13.79%) Linux
8 1 (3.45%) UNIX
8 1 (3.45%) Debian
8 1 (3.45%) Fedora
8 1 (3.45%) AIX
8 1 (3.45%) HPUX
8 1 (3.45%) Solaris
8 1 (3.45%) CentOS
8 1 (3.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 13 (44.83%) Disaster Recovery
2 11 (37.93%) ITIL
3 9 (31.03%) Change Management
4 6 (20.69%) Migration
4 6 (20.69%) Time Management
5 5 (17.24%) Project Management
6 4 (13.79%) Mobile Device Management
7 3 (10.34%) Data Privacy
7 3 (10.34%) Software Deployment
7 3 (10.34%) Service Delivery
7 3 (10.34%) PRINCE2
7 3 (10.34%) Data Protection
7 3 (10.34%) Network Design
8 2 (6.90%) ERP
9 1 (3.45%) Capacity Planning
Programming Languages
1 5 (17.24%) SQL
2 4 (13.79%) PowerShell
3 1 (3.45%) C#
3 1 (3.45%) Java
Qualifications
1 6 (20.69%) Microsoft Certification
2 5 (17.24%) MCP
2 5 (17.24%) MCSE
3 4 (13.79%) CCNP
3 4 (13.79%) CCNA
3 4 (13.79%) Cisco Certification
3 4 (13.79%) VMware Certified Professional (VCP)
4 1 (3.45%) MCITP
4 1 (3.45%) RHCE
4 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 6 (20.69%) SLA
System Software
1 17 (58.62%) VMware Infrastructure
2 16 (55.17%) Active Directory
3 8 (27.59%) Hyper-V
4 4 (13.79%) VMware ESXi
5 3 (10.34%) VMware ESX
6 2 (6.90%) XenApp
7 1 (3.45%) Xen
Systems Management
1 5 (17.24%) SCCM
2 3 (10.34%) WSUS
3 2 (6.90%) SCOM
Vendors
1 23 (79.31%) VMware
2 16 (55.17%) Citrix
3 15 (51.72%) Microsoft
4 13 (44.83%) Cisco
5 11 (37.93%) HP
6 6 (20.69%) Juniper
6 6 (20.69%) SolarWinds
7 5 (17.24%) Dell
8 4 (13.79%) Symantec
8 4 (13.79%) NETGEAR
9 3 (10.34%) Google
9 3 (10.34%) Brocade
10 2 (6.90%) CheckPoint
11 1 (3.45%) IBM
11 1 (3.45%) SonicWALL
11 1 (3.45%) EMC
11 1 (3.45%) NetApp
11 1 (3.45%) Red Hat
11 1 (3.45%) Sage
11 1 (3.45%) Barracuda Networks