The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 83 80 104
Rank change year-on-year
-3 +24
Permanent jobs requiring a 3rd Line Support 23 2 16
As % of all permanent IT jobs located in Essex 1.63% 0.21% 1.08%
As % of the Job Titles category 1.71% 0.21% 1.13%
Number of salaries quoted 22 2 16
Average salary £45,000 £33,000 £25,000
Average salary % change year-on-year
+36.36% +32.00%
UK excluding London average salary £33,750 £32,500 £34,250
% change year-on-year
+3.84% -5.10%
Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1345 940 1419
As % of all permanent IT jobs located in Essex 95.25% 96.51% 95.94%
Number of salaries quoted 1080 830 1131
Average salary £44,000 £40,000 £37,500
Average salary % change year-on-year
+10.00% +6.66%
90% offered a salary of more than £26,500 £27,500 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
3rd Line Support
East of England

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Essex region over the 3 months to 16 April 2014.

3rd Line Support Salary Histogram in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Colchester +3 10 £50,000 +42.85%
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 16 April 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 29 (85.29%) Windows
2 21 (61.76%) VMware
3 18 (52.94%) MS Exchange
4 17 (50.00%) Active Directory
5 16 (47.06%) Cisco
5 16 (47.06%) Windows Server 2008
6 14 (41.18%) Microsoft
7 13 (38.24%) Firewall
8 12 (35.29%) Windows Server 2003
8 12 (35.29%) SAN
8 12 (35.29%) VMware Infrastructure
9 11 (32.35%) Backup Exec
9 11 (32.35%) Exchange Server 2010
10 10 (29.41%) NAS
10 10 (29.41%) vSphere
10 10 (29.41%) MS Excel
11 8 (23.53%) Juniper
11 8 (23.53%) SharePoint
11 8 (23.53%) SQL
11 8 (23.53%) Citrix
12 7 (20.59%) Linux
12 7 (20.59%) Windows 7
13 6 (17.65%) WatchGuard
13 6 (17.65%) XenApp
13 6 (17.65%) Veeam
13 6 (17.65%) Software Deployment
13 6 (17.65%) ITIL
13 6 (17.65%) TCP/IP
13 6 (17.65%) ARCserve
14 5 (14.71%) Cisco Certification

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 16 April 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (52.94%) MS Exchange
2 11 (32.35%) Exchange Server 2010
3 8 (23.53%) SharePoint
4 1 (2.94%) IIS
4 1 (2.94%) Exchange Server 2007
4 1 (2.94%) Exchange Server 2003
Applications
1 10 (29.41%) MS Excel
2 2 (5.88%) MS Office
Communications & Networking
1 13 (38.24%) Firewall
2 12 (35.29%) SAN
3 10 (29.41%) NAS
4 6 (17.65%) TCP/IP
5 4 (11.76%) DNS
5 4 (11.76%) DHCP
6 3 (8.82%) LAN
6 3 (8.82%) WAN
7 1 (2.94%) BGP
7 1 (2.94%) MPLS
7 1 (2.94%) OSPF
7 1 (2.94%) VPN
7 1 (2.94%) Network Security
7 1 (2.94%) Cisco ASA
7 1 (2.94%) VLAN
7 1 (2.94%) IP Telephony
Database & Business Intelligence
1 4 (11.76%) SQL Server
General
1 2 (5.88%) Finance
2 1 (2.94%) Law
Operating Systems
1 29 (85.29%) Windows
2 16 (47.06%) Windows Server 2008
3 12 (35.29%) Windows Server 2003
4 7 (20.59%) Linux
4 7 (20.59%) Windows 7
5 4 (11.76%) Windows 8
6 2 (5.88%) Windows XP
7 1 (2.94%) Mac OS X
7 1 (2.94%) Windows Vista
Processes & Methodologies
1 6 (17.65%) Software Deployment
1 6 (17.65%) ITIL
2 5 (14.71%) Problem Management
3 4 (11.76%) Change Management
4 3 (8.82%) Disaster Recovery
4 3 (8.82%) Capacity Management
4 3 (8.82%) Project Planning
5 2 (5.88%) Root Cause Analysis
6 1 (2.94%) Technical Architecture
6 1 (2.94%) Load Balancing
Programming Languages
1 8 (23.53%) SQL
Qualifications
1 5 (14.71%) Cisco Certification
1 5 (14.71%) Microsoft Certification
2 4 (11.76%) MCP
2 4 (11.76%) MCSE
2 4 (11.76%) MCSA
2 4 (11.76%) CCNA
3 1 (2.94%) ITIL Certification
3 1 (2.94%) CCNP
Quality Assurance & Compliance
1 5 (14.71%) SLA
System Software
1 17 (50.00%) Active Directory
2 12 (35.29%) VMware Infrastructure
3 10 (29.41%) vSphere
4 6 (17.65%) XenApp
5 5 (14.71%) Hyper-V
6 1 (2.94%) ISA Server
6 1 (2.94%) Forefront TMG
6 1 (2.94%) UAG
Systems Management
1 11 (32.35%) Backup Exec
2 6 (17.65%) ARCserve
3 4 (11.76%) McAfee ePO
4 2 (5.88%) SCCM
5 1 (2.94%) HP SIM
Vendors
1 21 (61.76%) VMware
2 16 (47.06%) Cisco
3 14 (41.18%) Microsoft
4 8 (23.53%) Juniper
4 8 (23.53%) Citrix
5 6 (17.65%) WatchGuard
5 6 (17.65%) Veeam
6 5 (14.71%) LANDesk
6 5 (14.71%) Kaspersky
7 4 (11.76%) HP
7 4 (11.76%) McAfee
8 3 (8.82%) NetApp
9 1 (2.94%) Symantec
9 1 (2.94%) CheckPoint
9 1 (2.94%) Sun
9 1 (2.94%) SolarWinds