The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 66 81 79
Rank change year-on-year
+15 -2
Permanent jobs requiring a 3rd Line Support 18 12 9
As % of all permanent IT jobs located in Essex 1.64% 1.10% 0.89%
As % of the Job Titles category 1.72% 1.15% 0.92%
Number of salaries quoted 10 10 9
Average salary £50,000 £40,000 £30,000
Average salary % change year-on-year
+25.00% +33.33%
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1045 1046 979
As % of all permanent IT jobs located in Essex 95.00% 96.05% 97.12%
Number of salaries quoted 844 838 847
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £60,000 £52,500 £54,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

3rd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Essex region.

3rd Line Support Salary Trend in Essex

3rd Line Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Essex region over the 3 months to 16 September 2014.

3rd Line Support Salary Histogram in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood +7 8 - -
Colchester - 8 £50,000 -
Chelmsford 0 1 £35,000 -
Southend-on-Sea - 1 £37,500 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 16 September 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 28 (82.35%) Citrix
2 27 (79.41%) Windows
3 18 (52.94%) XenApp
4 13 (38.24%) VMware
5 11 (32.35%) Microsoft
6 10 (29.41%) ITIL
6 10 (29.41%) VMware Infrastructure
7 9 (26.47%) MS Exchange
7 9 (26.47%) Active Directory
8 8 (23.53%) VMware ESX
8 8 (23.53%) Change Management
9 7 (20.59%) Windows Server 2003
9 7 (20.59%) Exchange Server 2010
10 6 (17.65%) Microsoft Certification
10 6 (17.65%) DNS
10 6 (17.65%) MCSE
10 6 (17.65%) Finance
10 6 (17.65%) Windows Server 2008
10 6 (17.65%) Exchange Server 2003
11 5 (14.71%) PowerShell
11 5 (14.71%) Disaster Recovery
11 5 (14.71%) DHCP
11 5 (14.71%) SAN
12 4 (11.76%) MetaFrame
12 4 (11.76%) Cisco
12 4 (11.76%) LDAP
12 4 (11.76%) VBScript
12 4 (11.76%) MCTS
12 4 (11.76%) Banking
12 4 (11.76%) XenServer

3rd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 16 September 2014, IT jobs across the Essex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (26.47%) MS Exchange
2 7 (20.59%) Exchange Server 2010
3 6 (17.65%) Exchange Server 2003
4 2 (5.88%) Exchange Server 2013
5 1 (2.94%) Exchange Server 2007
5 1 (2.94%) Blackberry Enterprise Server
5 1 (2.94%) IIS
Applications
1 3 (8.82%) MS Excel
2 2 (5.88%) MS Office
Communications & Networking
1 6 (17.65%) DNS
2 5 (14.71%) DHCP
2 5 (14.71%) SAN
3 4 (11.76%) LDAP
4 2 (5.88%) TCP/IP
4 2 (5.88%) LAN
4 2 (5.88%) WAN
4 2 (5.88%) Firewall
5 1 (2.94%) Junos
5 1 (2.94%) Fibre Channel
5 1 (2.94%) VLAN
5 1 (2.94%) Broadband
5 1 (2.94%) VPN
Database & Business Intelligence
1 1 (2.94%) SQL Server
General
1 6 (17.65%) Finance
2 4 (11.76%) Banking
3 1 (2.94%) Law
Miscellaneous
1 1 (2.94%) Analytical Skills
1 1 (2.94%) Clustering
1 1 (2.94%) Blackberry
Operating Systems
1 27 (79.41%) Windows
2 7 (20.59%) Windows Server 2003
3 6 (17.65%) Windows Server 2008
4 4 (11.76%) Windows 7
5 3 (8.82%) Windows Server 2012
6 2 (5.88%) Windows XP
6 2 (5.88%) Windows 8
7 1 (2.94%) Mac OS X
Processes & Methodologies
1 10 (29.41%) ITIL
2 8 (23.53%) Change Management
3 5 (14.71%) Disaster Recovery
4 4 (11.76%) Investment Management
5 2 (5.88%) Mobile Device Management
6 1 (2.94%) Kalman Filter
6 1 (2.94%) Change Control
6 1 (2.94%) Service Delivery
6 1 (2.94%) Migration
Programming Languages
1 5 (14.71%) PowerShell
2 4 (11.76%) VBScript
Qualifications
1 6 (17.65%) Microsoft Certification
1 6 (17.65%) MCSE
2 4 (11.76%) MCTS
2 4 (11.76%) MCSM
3 2 (5.88%) MCP
3 2 (5.88%) Cisco Certification
4 1 (2.94%) VMware Certified Professional (VCP)
4 1 (2.94%) MCITP
4 1 (2.94%) CCNP
4 1 (2.94%) CCNA
4 1 (2.94%) MCSA
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 18 (52.94%) XenApp
2 10 (29.41%) VMware Infrastructure
3 9 (26.47%) Active Directory
4 8 (23.53%) VMware ESX
5 4 (11.76%) MetaFrame
5 4 (11.76%) XenServer
6 2 (5.88%) Hyper-V
7 1 (2.94%) VMware ESXi
Systems Management
1 1 (2.94%) SCCM
1 1 (2.94%) Norton AntiVirus
Vendors
1 28 (82.35%) Citrix
2 13 (38.24%) VMware
3 11 (32.35%) Microsoft
4 4 (11.76%) Cisco
5 2 (5.88%) Symantec
5 2 (5.88%) Juniper
6 1 (2.94%) Altiris
6 1 (2.94%) NETGEAR
6 1 (2.94%) Barracuda Networks
6 1 (2.94%) SonicWALL
6 1 (2.94%) McAfee
6 1 (2.94%) Avaya
6 1 (2.94%) HP
6 1 (2.94%) Dell