The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 77 81 74
Rank change year-on-year
+4 -7
Permanent jobs requiring a Desktop Support 6 10 14
As % of all permanent IT jobs located in Essex 0.56% 0.91% 1.41%
As % of the Job Titles category 0.59% 0.95% 1.45%
Number of salaries quoted 5 5 13
Average salary £28,000 £27,000 £26,000
Average salary % change year-on-year
+3.70% +3.84%
90% offered a salary of more than £25,540 £18,000 £23,000
10% offered a salary of more than £40,500 £35,000 £32,250
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1018 1057 963
As % of all permanent IT jobs located in Essex 95.05% 96.00% 97.17%
Number of salaries quoted 820 844 834
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £60,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Essex

Desktop Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Essex region.

Desktop Support Salary Trend in Essex

Desktop Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Desktop Support across the Essex region over the 3 months to 17 September 2014.

Desktop Support Salary Histogram in Essex

Desktop Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Essex region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Purfleet - 2 £28,000 -
Brentwood -5 1 - -
Colchester - 1 £46,500 -
Harlow - 1 £23,900 -
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Essex

For the 6 months to 17 September 2014, IT jobs across the Essex region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 17 (80.95%) Windows
2 14 (66.67%) Microsoft
2 14 (66.67%) Citrix
3 13 (61.90%) Windows Server 2003
3 13 (61.90%) Windows Server 2008
4 12 (57.14%) MS Office
5 9 (42.86%) VMware
6 8 (38.10%) MS Exchange
7 7 (33.33%) ITIL
7 7 (33.33%) MS Excel
7 7 (33.33%) Windows XP
7 7 (33.33%) Microsoft Certification
8 6 (28.57%) TCP/IP
8 6 (28.57%) ITIL Certification
8 6 (28.57%) IP Telephony
8 6 (28.57%) VLAN
8 6 (28.57%) Network Security
8 6 (28.57%) vSphere
9 5 (23.81%) Finance
10 4 (19.05%) MCP
10 4 (19.05%) Configuration Management
10 4 (19.05%) Service Management
10 4 (19.05%) MS PowerPoint
10 4 (19.05%) Incident Management
10 4 (19.05%) XenApp
10 4 (19.05%) Capacity Management
11 3 (14.29%) Windows 7
12 2 (9.52%) Cisco
12 2 (9.52%) Active Directory
12 2 (9.52%) Blackberry

Desktop Support
Top Related IT Skills in Essex by Category

For the 6 months to 17 September 2014, IT jobs across the Essex region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (38.10%) MS Exchange
2 1 (4.76%) Blackberry Enterprise Server
2 1 (4.76%) Exchange Server 2003
2 1 (4.76%) Exchange Server 2007
2 1 (4.76%) SharePoint
Applications
1 12 (57.14%) MS Office
2 7 (33.33%) MS Excel
3 4 (19.05%) MS PowerPoint
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 6 (28.57%) TCP/IP
1 6 (28.57%) IP Telephony
1 6 (28.57%) VLAN
1 6 (28.57%) Network Security
2 1 (4.76%) Firewall
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 5 (23.81%) Finance
Miscellaneous
1 2 (9.52%) Blackberry
2 1 (4.76%) Smartphone
2 1 (4.76%) iPhone
2 1 (4.76%) iPad
2 1 (4.76%) Mobile Computing
Operating Systems
1 17 (80.95%) Windows
2 13 (61.90%) Windows Server 2003
2 13 (61.90%) Windows Server 2008
3 7 (33.33%) Windows XP
4 3 (14.29%) Windows 7
5 1 (4.76%) Apple iOS
5 1 (4.76%) Windows 8
5 1 (4.76%) Android
Processes & Methodologies
1 7 (33.33%) ITIL
2 4 (19.05%) Configuration Management
2 4 (19.05%) Service Management
2 4 (19.05%) Incident Management
2 4 (19.05%) Capacity Management
3 1 (4.76%) Mobile Device Management
3 1 (4.76%) Migration
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 7 (33.33%) Microsoft Certification
2 6 (28.57%) ITIL Certification
3 4 (19.05%) MCP
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 6 (28.57%) vSphere
2 4 (19.05%) XenApp
3 2 (9.52%) Active Directory
Systems Management
1 1 (4.76%) SCCM
Vendors
1 14 (66.67%) Microsoft
1 14 (66.67%) Citrix
2 9 (42.86%) VMware
3 2 (9.52%) Cisco
4 1 (4.76%) Altiris
4 1 (4.76%) Apple
4 1 (4.76%) HP
4 1 (4.76%) Dell