East of England Desktop Support Jobs

This section looks at the demand for the Desktop Support role in IT jobs within the East of England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Desktop Support
Location Aberdeen Abingdon Amersham Andover Avon Banbury Banstead Barking Barnsley Basingstoke Bedford Bedfordshire Belfast Berkshire Birmingham Bishop's Stortford Blackburn Blaenau Gwent Bournemouth Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Burnley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Cheltenham Cheshire Chesterfield City of London Clapham County Antrim County Londonderry Coventry Crawley Crewe Croydon Daresbury Daventry Derbyshire Devon Docklands, London Dorset Ealing East Grinstead East Midlands East of England East Sussex Edgware Egham England Epsom Essex Exeter Farnborough Feltham Gatwick Glasgow Gloucester Gloucestershire Greenford Guildford Hailsham Halifax Hammersmith Hampshire Hayes Hemel Hempstead Hendon Herefordshire Hertford Hertfordshire High Wycombe Highlands Hinckley Hounslow Huddersfield Inverness Ipswich Kent Knottingley Lancashire Leamington Spa Leatherhead Leeds Leicestershire Lincoln Lincolnshire Liverpool London Luton Maidenhead Maidstone Malvern Manchester Mansfield Merseyside Middlesbrough Middlesex Midlands Milton Keynes Nantwich Newbury Newport North West North Yorkshire Northampton Northamptonshire Northern Ireland Northwich Nottingham Nottinghamshire Oxford Oxfordshire Perth and Kinross Peterborough Portsmouth Reading Retford Rotherham Rugby Runcorn Salford Scotland Sheffield Shropshire Sidcup Slough Somerset South East South Wales South West South Yorkshire Southampton St Helens Staffordshire Staines Stansted Stockport Street Suffolk Sunbury-on-Thames Surbiton Surrey Sussex Swansea Swindon Telford Thame Thames Valley Thurrock Tonbridge Tredegar Trowbridge Tunbridge Wells UK Uxbridge Wakefield Wales Waltham Cross Warrington Warwick Warwickshire Welwyn Garden City West Midlands West Sussex West Wales West Yorkshire Weybridge Whitstable Widnes Wigan Wiltshire Wimbledon Winchester Windsor Woking Wokingham Worcestershire Worthing York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	226	208
Rank change on same period last year	-18
Matching permanent IT job ads	57	85
As % of all UK permanent IT job ads sampled	0.030 %	0.035 %
As % of the category below	0.474 %	0.664 %
Salaries quoted	49	63
Average minimum salary	£25,407	£22,008
Average salary	£26,981	£23,331
% change on same period last year	+15.64 %
Average maximum salary	£28,556	£24,654
UK excluding London average salary	£24,729	£24,053
% change on same period last year	+2.81 %
Job Titles East of England
Matching permanent IT job ads	12036	12808
As % of all UK permanent IT job ads sampled	6.354 %	5.245 %
Salaries quoted	10066	10889
Average minimum salary	£34,831	£34,730
Average salary	£37,952	£37,685
% change on same period last year	+0.70 %
Average maximum salary	£41,073	£40,640
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
Desktop Support England

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Desktop Support across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Desktop Support across the East of England region over the 3 months to 25 July 2008.

Desktop Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Cambridgeshire	-7	21	£33,250	+50.16 %
Hertfordshire	0	21	£23,425	-8.04 %
Essex	+11	10	£25,286	+16.79 %
Bedfordshire	-18	6	£25,083	+0.33 %
Suffolk	-4	4	£20,833	+10.61 %

Desktop Support England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 112 (66.67 %) Windows 2 86 (51.19 %) Active Directory 3 58 (34.52 %) Microsoft 4 52 (30.95 %) Windows 2000 5 47 (27.98 %) MS Office 6 42 (25.00 %) MS Exchange 7 31 (18.45 %) MS Excel 8 29 (17.26 %) Citrix 9 28 (16.67 %) Windows XP 10 25 (14.88 %) TCP/IP 10 25 (14.88 %) SLA 10 25 (14.88 %) Microsoft Certification 10 25 (14.88 %) Lotus 10 25 (14.88 %) Lotus Notes 11 23 (13.69 %) Exchange Server 2003

12 20 (11.90 %) ITIL 12 20 (11.90 %) DNS 12 20 (11.90 %) Finance 13 19 (11.31 %) Windows Server 2003 14 17 (10.12 %) Cisco 14 17 (10.12 %) HP 15 16 (9.524 %) Exchange Server 2000 16 15 (8.929 %) MCP 16 15 (8.929 %) Blackberry 17 13 (7.738 %) DHCP 18 12 (7.143 %) SQL 19 11 (6.548 %) Dell 20 10 (5.952 %) MCSE 20 10 (5.952 %) Telecoms 20 10 (5.952 %) Remedy

Desktop Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development 1 7 (4.167 %) Application Packaging 2 1 (0.595 %) .NET 2 1 (0.595 %) MFC 2 1 (0.595 %) COM 2 1 (0.595 %) WinForms	Application Platforms 1 42 (25.00 %) MS Exchange 2 25 (14.88 %) Lotus Notes 3 23 (13.69 %) Exchange Server 2003 4 16 (9.524 %) Exchange Server 2000 5 6 (3.571 %) Exchange Server 5.5 6 3 (1.786 %) Exchange Server 2007 7 2 (1.190 %) Lotus Domino 8 1 (0.595 %) Apache 8 1 (0.595 %) SharePoint 8 1 (0.595 %) GroupWise
Applications 1 47 (27.98 %) MS Office 2 31 (18.45 %) MS Excel	Business Applications 1 5 (2.976 %) Remedy AR System
Communications & Networking 1 25 (14.88 %) TCP/IP 2 20 (11.90 %) DNS 3 13 (7.738 %) DHCP 4 9 (5.357 %) ADSL 4 9 (5.357 %) ISDN 5 6 (3.571 %) LAN 6 5 (2.976 %) Firewall 7 4 (2.381 %) Internet 7 4 (2.381 %) VoIP 7 4 (2.381 %) WAN 8 3 (1.786 %) VPN 9 1 (0.595 %) Intranet 9 1 (0.595 %) Wireless 9 1 (0.595 %) FTP 9 1 (0.595 %) PBX 9 1 (0.595 %) SMS	Database & Business Intelligence 1 7 (4.167 %) SQL Server 2 2 (1.190 %) Crystal Reports 2 2 (1.190 %) RDBMS
Development Applications 1 1 (0.595 %) Visual Studio	General 1 20 (11.90 %) Finance 2 10 (5.952 %) Telecoms 3 7 (4.167 %) Construction 3 7 (4.167 %) Pharmaceutical 4 5 (2.976 %) Pensions 5 4 (2.381 %) Insurance 5 4 (2.381 %) Electric 6 3 (1.786 %) Health 7 2 (1.190 %) Education 8 1 (0.595 %) Banking 8 1 (0.595 %) Retail 8 1 (0.595 %) Investment Banking 8 1 (0.595 %) Back Office 8 1 (0.595 %) Automotive
Miscellaneous 1 15 (8.929 %) Blackberry 2 9 (5.357 %) PDA 3 5 (2.976 %) Data Extraction 4 4 (2.381 %) Management Information System 5 3 (1.786 %) AS400 6 2 (1.190 %) Computer Science 6 2 (1.190 %) Thin Client 6 2 (1.190 %) Fat Client 7 1 (0.595 %) Client/Server 7 1 (0.595 %) EPoS 7 1 (0.595 %) French Language 7 1 (0.595 %) German Language 7 1 (0.595 %) Italian Language 7 1 (0.595 %) Japanese Language 7 1 (0.595 %) Device Driver	Operating Systems 1 112 (66.67 %) Windows 2 52 (30.95 %) Windows 2000 3 28 (16.67 %) Windows XP 4 19 (11.31 %) Windows Server 2003 5 7 (4.167 %) Windows NT 6 6 (3.571 %) UNIX 7 4 (2.381 %) Linux 8 3 (1.786 %) Solaris 9 2 (1.190 %) NetWare
Processes & Methodologies 1 20 (11.90 %) ITIL 2 7 (4.167 %) Service Delivery 2 7 (4.167 %) Security Cleared 3 6 (3.571 %) Change Management 3 6 (3.571 %) Project Management 4 5 (2.976 %) Network Design 4 5 (2.976 %) Problem Management 4 5 (2.976 %) Release Management 5 4 (2.381 %) SC Cleared 6 3 (1.786 %) Performance Management 6 3 (1.786 %) Operations Management 7 1 (0.595 %) Fund Management 7 1 (0.595 %) Web Design 7 1 (0.595 %) Service Management 7 1 (0.595 %) OO 7 1 (0.595 %) Data Modelling 7 1 (0.595 %) Investment Management 7 1 (0.595 %) Time Management	Programming Languages 1 12 (7.143 %) SQL 2 2 (1.190 %) VB 2 2 (1.190 %) VBA 2 2 (1.190 %) PL/SQL 3 1 (0.595 %) C# 3 1 (0.595 %) C++
Qualifications 1 25 (14.88 %) Microsoft Certification 2 15 (8.929 %) MCP 3 10 (5.952 %) MCSE 4 7 (4.167 %) MCDST 4 7 (4.167 %) Degree 5 5 (2.976 %) MCSA 5 5 (2.976 %) Cisco Certification 6 4 (2.381 %) CCNA 7 3 (1.786 %) NVQ Level 3 8 2 (1.190 %) A+ Certification 9 1 (0.595 %) ITIL Certification	Quality Assurance & Compliance 1 25 (14.88 %) SLA 2 2 (1.190 %) GxP 2 2 (1.190 %) QA 3 1 (0.595 %) ISO9000 3 1 (0.595 %) ISO27001
System Software 1 86 (51.19 %) Active Directory 2 5 (2.976 %) VMware Infrastructure 3 2 (1.190 %) Backup Exec 4 1 (0.595 %) Citrix Presentation Server 4 1 (0.595 %) MetaFrame	Systems Management 1 6 (3.571 %) ZENworks 1 6 (3.571 %) SCCM 2 1 (0.595 %) Systems Management Server (SMS)
Vendors 1 58 (34.52 %) Microsoft 2 29 (17.26 %) Citrix 3 25 (14.88 %) Lotus 4 17 (10.12 %) Cisco 4 17 (10.12 %) HP 5 11 (6.548 %) Dell 6 10 (5.952 %) Remedy 7 9 (5.357 %) Nortel 7 9 (5.357 %) Avaya 8 8 (4.762 %) Novell 9 7 (4.167 %) VMware 10 4 (2.381 %) McAfee Security 11 3 (1.786 %) VERITAS 12 2 (1.190 %) CheckPoint 12 2 (1.190 %) Intel 12 2 (1.190 %) IBM 12 2 (1.190 %) 3Com 13 1 (0.595 %) Wyse 13 1 (0.595 %) Sun 13 1 (0.595 %) Fidessa