The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 227 209 250
Rank change year-on-year
-18 +41
Permanent jobs requiring a Desktop Support 33 33 39
As % of all permanent IT jobs located in the East of England 0.43% 0.47% 0.42%
As % of the Job Titles category 0.45% 0.49% 0.44%
Number of salaries quoted 23 22 34
Average salary £25,500 £22,500 £25,500
Average salary % change year-on-year
+13.33% -11.76%
90% offered a salary of more than £22,500 £21,600 £22,150
10% offered a salary of more than £32,500 £28,000 £33,125
UK excluding London average salary £24,000 £26,000 £26,000
% change year-on-year
-7.69% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7354 6721 8904
As % of all permanent IT jobs located in the East of England 95.36% 95.80% 96.51%
Number of salaries quoted 5983 5652 7604
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support Salary Trend in the East of England

Desktop Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Desktop Support across the East of England region over the 3 months to 22 October 2014.

Desktop Support Salary Histogram in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -12 10 £26,000 -
Essex -3 7 £25,950 -3.88%
Cambridgeshire -10 7 £37,500 +64.83% 2
Bedfordshire -16 5 £23,000 +4.54% 1
Suffolk +14 4 £25,500 -3.77% 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 22 October 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 53 (80.30%) Windows
2 44 (66.67%) Microsoft
3 35 (53.03%) Active Directory
4 23 (34.85%) MS Office
4 23 (34.85%) VMware
5 21 (31.82%) ITIL
6 20 (30.30%) Windows Server 2008
6 20 (30.30%) Windows 7
7 18 (27.27%) MS Exchange
8 17 (25.76%) Windows Server 2003
9 16 (24.24%) MS Excel
9 16 (24.24%) Degree
10 15 (22.73%) VMware Infrastructure
10 15 (22.73%) Citrix
11 13 (19.70%) Finance
12 12 (18.18%) Linux
13 11 (16.67%) Windows XP
14 10 (15.15%) Microsoft Certification
14 10 (15.15%) LAN
14 10 (15.15%) WAN
14 10 (15.15%) VLAN
15 9 (13.64%) VoIP
15 9 (13.64%) Windows Server 2012
16 8 (12.12%) TCP/IP
16 8 (12.12%) Retail
17 7 (10.61%) vSphere
17 7 (10.61%) Exchange Server 2007
17 7 (10.61%) VPN
17 7 (10.61%) DNS
17 7 (10.61%) DHCP

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 22 October 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (27.27%) MS Exchange
2 7 (10.61%) Exchange Server 2007
3 6 (9.09%) Lync
4 2 (3.03%) Blackberry Enterprise Server
5 1 (1.52%) Exchange Server 2003
5 1 (1.52%) SharePoint
5 1 (1.52%) Exchange Server 2010
Applications
1 23 (34.85%) MS Office
2 16 (24.24%) MS Excel
3 6 (9.09%) Simulink
4 2 (3.03%) MS PowerPoint
Cloud Services
1 6 (9.09%) PaaS
2 5 (7.58%) Office 365
3 2 (3.03%) Microsoft Azure
Communications & Networking
1 10 (15.15%) LAN
1 10 (15.15%) WAN
1 10 (15.15%) VLAN
2 9 (13.64%) VoIP
3 8 (12.12%) TCP/IP
4 7 (10.61%) VPN
4 7 (10.61%) DNS
4 7 (10.61%) DHCP
4 7 (10.61%) Firewall
5 6 (9.09%) Intranet
5 6 (9.09%) MPLS
5 6 (9.09%) PBX
5 6 (9.09%) ISDN
6 4 (6.06%) IP Telephony
6 4 (6.06%) Network Security
Database & Business Intelligence
1 1 (1.52%) SQL Server
General
1 13 (19.70%) Finance
2 8 (12.12%) Retail
3 6 (9.09%) Manufacturing
4 3 (4.55%) Telecoms
5 2 (3.03%) Banking
5 2 (3.03%) Multimedia
6 1 (1.52%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.52%) COM
Miscellaneous
1 6 (9.09%) Mathematics
1 6 (9.09%) Computer Science
2 4 (6.06%) Analytical Skills
3 3 (4.55%) Blackberry
4 2 (3.03%) Clustering
4 2 (3.03%) Video Conferencing
5 1 (1.52%) iPad
5 1 (1.52%) iPhone
5 1 (1.52%) Smartphone
5 1 (1.52%) Management Information System
5 1 (1.52%) Device Driver
5 1 (1.52%) Mobile Computing
Operating Systems
1 53 (80.30%) Windows
2 20 (30.30%) Windows Server 2008
2 20 (30.30%) Windows 7
3 17 (25.76%) Windows Server 2003
4 12 (18.18%) Linux
5 11 (16.67%) Windows XP
6 9 (13.64%) Windows Server 2012
7 6 (9.09%) Red Hat Enterprise Linux
8 4 (6.06%) Windows 8
9 1 (1.52%) Windows Vista
9 1 (1.52%) Android
9 1 (1.52%) Windows 2000
9 1 (1.52%) Apple iOS
Processes & Methodologies
1 21 (31.82%) ITIL
2 7 (10.61%) Mentoring
2 7 (10.61%) Coaching
3 6 (9.09%) E-Commerce
4 4 (6.06%) Root Cause Analysis
4 4 (6.06%) Capacity Management
4 4 (6.06%) Configuration Management
4 4 (6.06%) Incident Management
5 3 (4.55%) Service Management
5 3 (4.55%) Software Deployment
5 3 (4.55%) Service Desk Management
6 2 (3.03%) IT Asset Management
6 2 (3.03%) Performance Tuning
6 2 (3.03%) Kalman Filter
6 2 (3.03%) ITSM
6 2 (3.03%) Asset Management
6 2 (3.03%) Risk Analysis
6 2 (3.03%) Load Balancing
7 1 (1.52%) Resource Management
7 1 (1.52%) Problem Management
Programming Languages
1 6 (9.09%) MATLAB
1 6 (9.09%) C
2 1 (1.52%) SQL
Qualifications
1 16 (24.24%) Degree
2 10 (15.15%) Microsoft Certification
3 6 (9.09%) A+ Certification
4 5 (7.58%) MCP
5 4 (6.06%) ITIL Certification
5 4 (6.06%) SC Cleared
5 4 (6.06%) Security Cleared
6 2 (3.03%) MCSE
6 2 (3.03%) MCTS
7 1 (1.52%) MCDST
7 1 (1.52%) MCITP
7 1 (1.52%) MBCS
7 1 (1.52%) MCSA
Quality Assurance & Compliance
1 6 (9.09%) SLA
System Software
1 35 (53.03%) Active Directory
2 15 (22.73%) VMware Infrastructure
3 7 (10.61%) vSphere
3 7 (10.61%) Terminal Services
4 6 (9.09%) VMware ESX
5 4 (6.06%) XenApp
6 3 (4.55%) Hyper-V
7 1 (1.52%) Terminal Server
Systems Management
1 4 (6.06%) SCCM
2 1 (1.52%) Backup Exec
Vendors
1 44 (66.67%) Microsoft
2 23 (34.85%) VMware
3 15 (22.73%) Citrix
4 6 (9.09%) CheckPoint
4 6 (9.09%) MathWorks
5 2 (3.03%) Remedy
5 2 (3.03%) HP
5 2 (3.03%) Cisco
6 1 (1.52%) Veeam
6 1 (1.52%) Altiris
6 1 (1.52%) Dell
6 1 (1.52%) Apple
Ipswich, Suffolk
Coal IT Services
Salary: From £22,000 to £30,000 per annum + Bonus & Excellent Benefits Package
Posted: 12 hours ago
Bedfordshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 35k per year
Posted: 2 days ago
Cambridge, Cambridgeshire
MathWorks
Salary: Quarterly Bonus, pension, private Healthcare
Posted: 13 days ago