The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 226 209 249
Rank change year-on-year
-17 +40
Permanent jobs requiring a Desktop Support 34 34 36
As % of all permanent IT jobs located in the East of England 0.43% 0.48% 0.39%
As % of the Job Titles category 0.46% 0.50% 0.41%
Number of salaries quoted 25 22 31
Average salary £25,500 £22,500 £25,500
Average salary % change year-on-year
+13.33% -11.76%
90% offered a salary of more than £22,500 £21,600 £22,000
10% offered a salary of more than £32,500 £28,000 £32,250
UK excluding London average salary £24,000 £26,250 £26,000
% change year-on-year
-8.57% +0.96%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7466 6769 8805
As % of all permanent IT jobs located in the East of England 95.34% 95.85% 96.51%
Number of salaries quoted 6076 5690 7552
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £54,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support Salary Trend in the East of England

Desktop Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Desktop Support across the East of England region over the 3 months to 24 October 2014.

Desktop Support Salary Histogram in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -13 9 £26,000 -
Cambridgeshire +8 7 £37,500 +64.83% 2
Essex -2 7 £25,950 -3.88%
Bedfordshire -9 7 £23,000 +4.54% 1
Suffolk +9 4 £25,500 -3.77% 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 53 (77.94%) Windows
2 44 (64.71%) Microsoft
3 35 (51.47%) Active Directory
4 24 (35.29%) MS Office
5 23 (33.82%) VMware
6 22 (32.35%) ITIL
7 20 (29.41%) Windows Server 2008
7 20 (29.41%) Windows 7
8 18 (26.47%) MS Exchange
9 17 (25.00%) MS Excel
9 17 (25.00%) Windows Server 2003
10 16 (23.53%) Degree
11 15 (22.06%) VMware Infrastructure
11 15 (22.06%) Citrix
12 13 (19.12%) Finance
13 12 (17.65%) Linux
14 11 (16.18%) Windows XP
15 10 (14.71%) Microsoft Certification
15 10 (14.71%) LAN
15 10 (14.71%) WAN
15 10 (14.71%) VLAN
16 9 (13.24%) VoIP
16 9 (13.24%) Windows Server 2012
17 8 (11.76%) TCP/IP
17 8 (11.76%) VPN
17 8 (11.76%) Retail
18 7 (10.29%) vSphere
18 7 (10.29%) Exchange Server 2007
18 7 (10.29%) DNS
18 7 (10.29%) DHCP

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (26.47%) MS Exchange
2 7 (10.29%) Exchange Server 2007
3 6 (8.82%) Lync
4 2 (2.94%) Blackberry Enterprise Server
5 1 (1.47%) Exchange Server 2003
5 1 (1.47%) Exchange Server 2010
5 1 (1.47%) SharePoint
Applications
1 24 (35.29%) MS Office
2 17 (25.00%) MS Excel
3 6 (8.82%) Simulink
4 2 (2.94%) MS PowerPoint
Cloud Services
1 6 (8.82%) PaaS
1 6 (8.82%) Office 365
2 2 (2.94%) Microsoft Azure
Communications & Networking
1 10 (14.71%) LAN
1 10 (14.71%) WAN
1 10 (14.71%) VLAN
2 9 (13.24%) VoIP
3 8 (11.76%) TCP/IP
3 8 (11.76%) VPN
4 7 (10.29%) DNS
4 7 (10.29%) DHCP
4 7 (10.29%) Firewall
5 6 (8.82%) Intranet
5 6 (8.82%) MPLS
5 6 (8.82%) ISDN
5 6 (8.82%) PBX
6 4 (5.88%) IP Telephony
6 4 (5.88%) Network Security
Database & Business Intelligence
1 1 (1.47%) SQL Server
General
1 13 (19.12%) Finance
2 8 (11.76%) Retail
3 6 (8.82%) Manufacturing
4 3 (4.41%) Telecoms
5 2 (2.94%) Banking
5 2 (2.94%) Multimedia
6 1 (1.47%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.47%) COM
Miscellaneous
1 6 (8.82%) Mathematics
1 6 (8.82%) Computer Science
2 4 (5.88%) Analytical Skills
3 3 (4.41%) Blackberry
4 2 (2.94%) Clustering
4 2 (2.94%) Video Conferencing
5 1 (1.47%) iPhone
5 1 (1.47%) iPad
5 1 (1.47%) Mobile Computing
5 1 (1.47%) Smartphone
5 1 (1.47%) Management Information System
5 1 (1.47%) Device Driver
Operating Systems
1 53 (77.94%) Windows
2 20 (29.41%) Windows Server 2008
2 20 (29.41%) Windows 7
3 17 (25.00%) Windows Server 2003
4 12 (17.65%) Linux
5 11 (16.18%) Windows XP
6 9 (13.24%) Windows Server 2012
7 6 (8.82%) Red Hat Enterprise Linux
8 4 (5.88%) Windows 8
9 1 (1.47%) Apple iOS
9 1 (1.47%) Windows 2000
9 1 (1.47%) Windows Vista
9 1 (1.47%) Android
Processes & Methodologies
1 22 (32.35%) ITIL
2 7 (10.29%) Mentoring
2 7 (10.29%) Coaching
3 6 (8.82%) E-Commerce
4 4 (5.88%) Configuration Management
4 4 (5.88%) Incident Management
4 4 (5.88%) Root Cause Analysis
4 4 (5.88%) Capacity Management
5 3 (4.41%) Software Deployment
5 3 (4.41%) Service Management
5 3 (4.41%) Service Delivery
5 3 (4.41%) Service Desk Management
6 2 (2.94%) Performance Tuning
6 2 (2.94%) Kalman Filter
6 2 (2.94%) IT Asset Management
6 2 (2.94%) ITSM
6 2 (2.94%) Load Balancing
6 2 (2.94%) Asset Management
6 2 (2.94%) Risk Analysis
7 1 (1.47%) Resource Management
Programming Languages
1 6 (8.82%) C
1 6 (8.82%) MATLAB
2 1 (1.47%) SQL
Qualifications
1 16 (23.53%) Degree
2 10 (14.71%) Microsoft Certification
3 6 (8.82%) A+ Certification
4 5 (7.35%) ITIL Certification
4 5 (7.35%) MCP
5 4 (5.88%) SC Cleared
5 4 (5.88%) Security Cleared
6 2 (2.94%) MCSE
6 2 (2.94%) MCTS
7 1 (1.47%) MCITP
7 1 (1.47%) MBCS
7 1 (1.47%) MCSA
7 1 (1.47%) MCDST
Quality Assurance & Compliance
1 6 (8.82%) SLA
System Software
1 35 (51.47%) Active Directory
2 15 (22.06%) VMware Infrastructure
3 7 (10.29%) vSphere
3 7 (10.29%) Terminal Services
4 6 (8.82%) VMware ESX
5 4 (5.88%) XenApp
6 3 (4.41%) Hyper-V
7 1 (1.47%) Terminal Server
Systems Management
1 5 (7.35%) SCCM
2 1 (1.47%) Backup Exec
Vendors
1 44 (64.71%) Microsoft
2 23 (33.82%) VMware
3 15 (22.06%) Citrix
4 6 (8.82%) CheckPoint
4 6 (8.82%) MathWorks
5 2 (2.94%) Cisco
5 2 (2.94%) Remedy
5 2 (2.94%) HP
6 1 (1.47%) Dell
6 1 (1.47%) Apple
6 1 (1.47%) Altiris
6 1 (1.47%) Veeam
Ipswich, Suffolk
Coal IT Services
Salary: From £22,000 to £30,000 per annum + Bonus & Excellent Benefits Package
Posted: 3 days ago
Bedfordshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 35k per year
Posted: 5 days ago
Cambridge, Cambridgeshire
MathWorks
Salary: Quarterly Bonus, pension, private Healthcare
Posted: 16 days ago