The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 233 242 235
Rank change year-on-year
+9 -7
Permanent jobs requiring a Desktop Support 48 26 46
As % of all permanent IT jobs located in the East of England 0.55% 0.30% 0.49%
As % of the Job Titles category 0.58% 0.32% 0.51%
Number of salaries quoted 44 22 41
Average salary £25,500 £25,000 £27,500
Average salary % change year-on-year
+2.00% -9.09%
90% offered a salary of more than £21,800 £22,050 £21,500
10% offered a salary of more than £32,000 £30,000 £30,000
UK excluding London average salary £25,000 £25,000 £25,000
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
8280 8221 8977
As % of all permanent IT jobs located in the East of England 95.56% 95.88% 96.08%
Number of salaries quoted 6869 7147 7448
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £56,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Desktop Support
England

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support Salary Trend in the East of England

Desktop Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Desktop Support across the East of England region over the 3 months to 18 April 2014.

Desktop Support Salary Histogram in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hertfordshire +24 24 £27,500 +10.00%
Essex -22 10 £25,000 -16.66%
Cambridgeshire +6 7 £24,750 +10.00% 2
Bedfordshire -9 3 £25,000 -5.66%
Suffolk -11 3 £20,500 -6.81%
Norfolk -3 1 £19,000 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 18 April 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 63 (80.77%) Windows
2 42 (53.85%) Microsoft
3 39 (50.00%) Active Directory
4 25 (32.05%) Windows Server 2008
5 21 (26.92%) VMware
5 21 (26.92%) Citrix
5 21 (26.92%) MS Office
6 20 (25.64%) Windows Server 2003
7 19 (24.36%) ITIL
7 19 (24.36%) Microsoft Certification
8 18 (23.08%) Windows 7
9 17 (21.79%) Blackberry
10 16 (20.51%) SLA
10 16 (20.51%) VMware Infrastructure
11 14 (17.95%) VPN
12 13 (16.67%) MS Excel
12 13 (16.67%) TCP/IP
13 12 (15.38%) Windows XP
14 11 (14.10%) Apple iOS
14 11 (14.10%) Software Deployment
15 10 (12.82%) Windows Server 2012
15 10 (12.82%) Android
15 10 (12.82%) LAN
15 10 (12.82%) VoIP
15 10 (12.82%) Mac OS X
15 10 (12.82%) Apple
16 9 (11.54%) MCSE
17 8 (10.26%) WAN
17 8 (10.26%) MS Exchange
17 8 (10.26%) A+ Certification

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 18 April 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.26%) MS Exchange
2 5 (6.41%) IBM Notes
3 3 (3.85%) Exchange Server 2003
3 3 (3.85%) Exchange Server 2007
3 3 (3.85%) Lotus Domino
3 3 (3.85%) Blackberry Enterprise Server
3 3 (3.85%) Exchange Server 2013
3 3 (3.85%) Exchange Server 2010
4 2 (2.56%) IIS
5 1 (1.28%) Gentran
Applications
1 21 (26.92%) MS Office
2 13 (16.67%) MS Excel
3 3 (3.85%) MS PowerPoint
Business Applications
1 1 (1.28%) Magento
Cloud Services
1 7 (8.97%) Office 365
Communications & Networking
1 14 (17.95%) VPN
2 13 (16.67%) TCP/IP
3 10 (12.82%) LAN
3 10 (12.82%) VoIP
4 8 (10.26%) WAN
5 6 (7.69%) DNS
6 5 (6.41%) Wireless
6 5 (6.41%) DHCP
7 3 (3.85%) VDSL
7 3 (3.85%) ADSL
7 3 (3.85%) MPLS
7 3 (3.85%) Firewall
8 2 (2.56%) Network Security
8 2 (2.56%) VLAN
8 2 (2.56%) Cisco ASA
8 2 (2.56%) IP Telephony
Database & Business Intelligence
1 2 (2.56%) SQL Server
General
1 6 (7.69%) Telecoms
2 4 (5.13%) Multimedia
3 3 (3.85%) Finance
4 1 (1.28%) Marketing
4 1 (1.28%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.56%) Application Packaging
2 1 (1.28%) .NET
Miscellaneous
1 17 (21.79%) Blackberry
2 8 (10.26%) iPhone
2 8 (10.26%) iPad
3 5 (6.41%) Handset
3 5 (6.41%) Smartphone
Operating Systems
1 63 (80.77%) Windows
2 25 (32.05%) Windows Server 2008
3 20 (25.64%) Windows Server 2003
4 18 (23.08%) Windows 7
5 12 (15.38%) Windows XP
6 11 (14.10%) Apple iOS
7 10 (12.82%) Windows Server 2012
7 10 (12.82%) Android
7 10 (12.82%) Mac OS X
8 3 (3.85%) Windows Vista
9 2 (2.56%) Windows 8
10 1 (1.28%) Windows 2000 Server
10 1 (1.28%) Linux
Processes & Methodologies
1 19 (24.36%) ITIL
2 11 (14.10%) Software Deployment
3 7 (8.97%) Service Management
4 5 (6.41%) Disaster Recovery
5 4 (5.13%) ITSM
5 4 (5.13%) Workflow
6 3 (3.85%) Incident Management
6 3 (3.85%) Problem Management
6 3 (3.85%) Mobile Device Management
6 3 (3.85%) Service Desk Management
7 2 (2.56%) Performance Management
7 2 (2.56%) QMS
8 1 (1.28%) Supplier Management
8 1 (1.28%) Risk Analysis
8 1 (1.28%) CRM
8 1 (1.28%) E-Commerce
8 1 (1.28%) OO
8 1 (1.28%) Performance Tuning
8 1 (1.28%) Root Cause Analysis
Programming Languages
1 1 (1.28%) C
1 1 (1.28%) Java
1 1 (1.28%) PHP
Qualifications
1 19 (24.36%) Microsoft Certification
2 9 (11.54%) MCSE
3 8 (10.26%) A+ Certification
4 6 (7.69%) MCDST
5 4 (5.13%) MCP
6 3 (3.85%) MCITP
6 3 (3.85%) MCSA
7 2 (2.56%) ITIL Certification
8 1 (1.28%) Degree
Quality Assurance & Compliance
1 16 (20.51%) SLA
System Software
1 39 (50.00%) Active Directory
2 16 (20.51%) VMware Infrastructure
3 4 (5.13%) vSphere
4 3 (3.85%) Citrix Presentation Server
4 3 (3.85%) Hyper-V
4 3 (3.85%) XenServer
5 2 (2.56%) VMware ESXi
5 2 (2.56%) VMware ESX
6 1 (1.28%) ISA Server
Systems Management
1 6 (7.69%) SCCM
2 5 (6.41%) Backup Exec
3 4 (5.13%) Norton AntiVirus
4 2 (2.56%) Symantec Endpoint Protection
Vendors
1 42 (53.85%) Microsoft
2 21 (26.92%) VMware
2 21 (26.92%) Citrix
3 10 (12.82%) Apple
4 6 (7.69%) Symantec
5 5 (6.41%) Lotus
5 5 (6.41%) Cisco
6 3 (3.85%) Draytek
6 3 (3.85%) HP
6 3 (3.85%) Dell
6 3 (3.85%) Sophos
6 3 (3.85%) McAfee
6 3 (3.85%) AVG
7 2 (2.56%) Amdocs
7 2 (2.56%) Altiris
8 1 (1.28%) Kofax
8 1 (1.28%) JD Edwards