The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 225 230 218
Rank change year-on-year
+5 -12
Permanent jobs requiring a Desktop Support 33 25 57
As % of all permanent IT jobs located in the East of England 0.41% 0.33% 0.68%
As % of the Job Titles category 0.43% 0.34% 0.70%
Number of salaries quoted 22 21 33
Average salary £30,750 £23,500 £26,500
Average salary % change year-on-year
+30.85% -11.32%
90% offered a salary of more than £24,000 £21,500 £21,500
10% offered a salary of more than £46,500 £33,000 £43,500
UK excluding London average salary £25,000 £25,000 £24,075
% change year-on-year
- +3.84%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7643 7278 8156
As % of all permanent IT jobs located in the East of England 95.65% 94.62% 96.89%
Number of salaries quoted 6389 6239 6947
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Desktop Support
England

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support Salary Trend in the East of England

Desktop Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Desktop Support across the East of England region over the 3 months to 25 July 2014.

Desktop Support Salary Histogram in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 15 £27,500 +8.91% 1
Essex +4 11 £32,000 -3.03%
Cambridgeshire +2 4 £21,000 -8.69% 2
Norfolk +16 1 - -
Suffolk 0 1 £24,000 +4.34%
Bedfordshire -9 1 £22,000 +2.32% 2
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 25 July 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 60 (75.95%) Windows
2 46 (58.23%) Microsoft
3 42 (53.16%) Active Directory
4 37 (46.84%) VMware
5 31 (39.24%) Windows Server 2008
6 30 (37.97%) Citrix
7 27 (34.18%) VMware Infrastructure
8 24 (30.38%) Windows Server 2003
8 24 (30.38%) MS Excel
9 21 (26.58%) MS Office
10 18 (22.78%) ITIL
11 17 (21.52%) MS Exchange
12 16 (20.25%) Windows 7
12 16 (20.25%) Windows Server 2012
13 13 (16.46%) LAN
13 13 (16.46%) WAN
13 13 (16.46%) Microsoft Certification
14 12 (15.19%) Windows XP
14 12 (15.19%) Software Deployment
15 10 (12.66%) VLAN
16 9 (11.39%) TCP/IP
16 9 (11.39%) Firewall
16 9 (11.39%) vSphere
17 8 (10.13%) Office 365
17 8 (10.13%) Service Management
17 8 (10.13%) DNS
17 8 (10.13%) Exchange Server 2007
17 8 (10.13%) Finance
18 7 (8.86%) SLA
18 7 (8.86%) VPN

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 25 July 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (21.52%) MS Exchange
2 8 (10.13%) Exchange Server 2007
3 5 (6.33%) Blackberry Enterprise Server
4 4 (5.06%) Exchange Server 2003
4 4 (5.06%) IBM Notes
4 4 (5.06%) Lync
4 4 (5.06%) Exchange Server 2010
5 3 (3.80%) Exchange Server 2013
6 2 (2.53%) Lotus Domino
6 2 (2.53%) IIS
7 1 (1.27%) SharePoint
Applications
1 24 (30.38%) MS Excel
2 21 (26.58%) MS Office
3 5 (6.33%) MS PowerPoint
Cloud Services
1 8 (10.13%) Office 365
2 4 (5.06%) PaaS
Communications & Networking
1 13 (16.46%) LAN
1 13 (16.46%) WAN
2 10 (12.66%) VLAN
3 9 (11.39%) Firewall
3 9 (11.39%) TCP/IP
4 8 (10.13%) DNS
5 7 (8.86%) VPN
5 7 (8.86%) DHCP
6 6 (7.59%) IP Telephony
6 6 (7.59%) Network Security
6 6 (7.59%) VoIP
7 4 (5.06%) MPLS
7 4 (5.06%) PBX
7 4 (5.06%) ISDN
8 3 (3.80%) ADSL
8 3 (3.80%) VDSL
9 2 (2.53%) Cisco ASA
General
1 8 (10.13%) Finance
2 4 (5.06%) Manufacturing
2 4 (5.06%) Retail
2 4 (5.06%) Multimedia
3 3 (3.80%) Telecoms
4 1 (1.27%) Back Office
Libraries, Frameworks & Software Standards
1 2 (2.53%) Application Packaging
2 1 (1.27%) COM
Miscellaneous
1 6 (7.59%) Blackberry
2 4 (5.06%) Mathematics
3 3 (3.80%) Smartphone
4 1 (1.27%) Management Information System
4 1 (1.27%) Device Driver
Operating Systems
1 60 (75.95%) Windows
2 31 (39.24%) Windows Server 2008
3 24 (30.38%) Windows Server 2003
4 16 (20.25%) Windows 7
4 16 (20.25%) Windows Server 2012
5 12 (15.19%) Windows XP
6 5 (6.33%) Linux
7 4 (5.06%) Windows Vista
7 4 (5.06%) Red Hat Enterprise Linux
8 3 (3.80%) Windows 8
9 2 (2.53%) Windows 2000 Server
9 2 (2.53%) Mac OS X
10 1 (1.27%) Windows 2000
Processes & Methodologies
1 18 (22.78%) ITIL
2 12 (15.19%) Software Deployment
3 8 (10.13%) Service Management
4 4 (5.06%) ITSM
4 4 (5.06%) Workflow
4 4 (5.06%) E-Commerce
4 4 (5.06%) Configuration Management
4 4 (5.06%) Incident Management
4 4 (5.06%) Capacity Management
5 3 (3.80%) Mobile Device Management
6 2 (2.53%) Service Desk Management
6 2 (2.53%) Problem Management
6 2 (2.53%) Performance Management
6 2 (2.53%) QMS
7 1 (1.27%) Root Cause Analysis
7 1 (1.27%) Business Development
7 1 (1.27%) Resource Management
7 1 (1.27%) PRINCE2
7 1 (1.27%) CRM
7 1 (1.27%) Migration
Programming Languages
1 4 (5.06%) C
2 1 (1.27%) SQL
Qualifications
1 13 (16.46%) Microsoft Certification
2 6 (7.59%) ITIL Certification
3 5 (6.33%) MCP
3 5 (6.33%) Degree
4 4 (5.06%) MCSE
5 3 (3.80%) MCSA
5 3 (3.80%) SC Cleared
5 3 (3.80%) Security Cleared
5 3 (3.80%) MCITP
6 1 (1.27%) MBCS
Quality Assurance & Compliance
1 7 (8.86%) SLA
System Software
1 42 (53.16%) Active Directory
2 27 (34.18%) VMware Infrastructure
3 9 (11.39%) vSphere
4 6 (7.59%) VMware ESX
5 5 (6.33%) Terminal Services
6 4 (5.06%) XenApp
7 3 (3.80%) XenServer
7 3 (3.80%) Hyper-V
8 2 (2.53%) Citrix Presentation Server
8 2 (2.53%) VMware ESXi
Systems Management
1 2 (2.53%) Norton AntiVirus
1 2 (2.53%) Backup Exec
1 2 (2.53%) SCCM
1 2 (2.53%) Symantec Endpoint Protection
Vendors
1 46 (58.23%) Microsoft
2 37 (46.84%) VMware
3 30 (37.97%) Citrix
4 5 (6.33%) Cisco
5 4 (5.06%) CheckPoint
5 4 (5.06%) Symantec
5 4 (5.06%) Lotus
5 4 (5.06%) HP
6 3 (3.80%) Dell
6 3 (3.80%) Sophos
6 3 (3.80%) Altiris
6 3 (3.80%) Draytek
6 3 (3.80%) AVG
7 2 (2.53%) Amdocs
7 2 (2.53%) McAfee
7 2 (2.53%) Apple
Cambridge, Cambridgeshire
MathWorks
Posted: Yesterday
Bedford, Bedfordshire
Ashdown IT
Salary: £23000 - £26000 per annum + bonus & benefits
Posted: 3 days ago
Dunstable, Bedfordshire
Big Red Recruitment
Salary: £20000 - £24000 per annum + Benefits
Posted: 4 days ago