The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 222 214 246
Rank change year-on-year
-8 +32
Permanent jobs requiring a Desktop Support 32 31 31
As % of all permanent IT jobs located in the East of England 0.44% 0.47% 0.36%
As % of the Job Titles category 0.46% 0.49% 0.38%
Number of salaries quoted 28 28 23
Average salary £26,000 £25,000 £25,000
Average salary % change year-on-year
+4.00% -
90% offered a salary of more than £22,500 £20,900 £17,000
10% offered a salary of more than £29,000 £27,500 £31,700
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6887 6356 8187
As % of all permanent IT jobs located in the East of England 95.31% 96.32% 95.15%
Number of salaries quoted 5580 5135 7089
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support Salary Trend in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -6 13 £23,500 -12.96%
Hertfordshire -18 8 £26,490 +5.96% 3
Cambridgeshire +3 7 £25,000 -5.66% 2
Bedfordshire 0 4 £28,250 +28.40% 1
Suffolk +1 3 £26,000 +4.00%
Norfolk +2 1 £27,500 +14.58%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 26 January 2015, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 55 (83.33%) Windows
2 44 (66.67%) Microsoft
3 38 (57.58%) Active Directory
4 33 (50.00%) Windows 7
5 29 (43.94%) MS Office
6 21 (31.82%) ITIL
7 19 (28.79%) MS Excel
8 15 (22.73%) Finance
9 14 (21.21%) Windows XP
10 13 (19.70%) SLA
10 13 (19.70%) Microsoft Certification
11 12 (18.18%) MS Exchange
12 11 (16.67%) Apple
12 11 (16.67%) Windows Server 2003
12 11 (16.67%) Degree
13 9 (13.64%) Blackberry
13 9 (13.64%) LAN
14 8 (12.12%) WAN
14 8 (12.12%) VPN
14 8 (12.12%) Linux
14 8 (12.12%) SCCM
14 8 (12.12%) Android
14 8 (12.12%) Service Delivery
14 8 (12.12%) Windows 8
15 7 (10.61%) Office 365
15 7 (10.61%) VMware
15 7 (10.61%) Retail
15 7 (10.61%) MCP
16 6 (9.09%) Intranet
16 6 (9.09%) A+ Certification

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 26 January 2015, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (18.18%) MS Exchange
2 6 (9.09%) Exchange Server 2007
3 3 (4.55%) Exchange Server 2010
3 3 (4.55%) Exchange Server 2013
4 2 (3.03%) Lync
5 1 (1.52%) Blackberry Enterprise Server
Applications
1 29 (43.94%) MS Office
2 19 (28.79%) MS Excel
3 6 (9.09%) Simulink
4 3 (4.55%) Acrobat
5 1 (1.52%) MS Project
5 1 (1.52%) MS Visio
Cloud Services
1 7 (10.61%) Office 365
2 2 (3.03%) Microsoft Azure
2 2 (3.03%) PaaS
Communications & Networking
1 9 (13.64%) LAN
2 8 (12.12%) WAN
2 8 (12.12%) VPN
3 6 (9.09%) Intranet
4 5 (7.58%) TCP/IP
4 5 (7.58%) VoIP
5 3 (4.55%) DHCP
5 3 (4.55%) DNS
6 2 (3.03%) VLAN
6 2 (3.03%) MPLS
6 2 (3.03%) Firewall
6 2 (3.03%) SMTP
6 2 (3.03%) PBX
6 2 (3.03%) LDAP
6 2 (3.03%) ISDN
7 1 (1.52%) Wireless
Database & Business Intelligence
1 2 (3.03%) SQL Server
2 1 (1.52%) SQL Server 2005
General
1 15 (22.73%) Finance
2 7 (10.61%) Retail
3 3 (4.55%) Manufacturing
3 3 (4.55%) Banking
3 3 (4.55%) Telecoms
4 2 (3.03%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (1.52%) HTML
Miscellaneous
1 9 (13.64%) Blackberry
2 6 (9.09%) Computer Science
3 5 (7.58%) Smartphone
3 5 (7.58%) Mobile Computing
4 3 (4.55%) Analytical Skills
4 3 (4.55%) PDA
4 3 (4.55%) Video Conferencing
5 2 (3.03%) Mathematics
5 2 (3.03%) Clustering
6 1 (1.52%) iPhone
6 1 (1.52%) iPad
Operating Systems
1 55 (83.33%) Windows
2 33 (50.00%) Windows 7
3 14 (21.21%) Windows XP
4 11 (16.67%) Windows Server 2003
5 8 (12.12%) Linux
5 8 (12.12%) Android
5 8 (12.12%) Windows 8
6 6 (9.09%) Windows Server 2008
7 5 (7.58%) Windows Server 2012
7 5 (7.58%) Apple iOS
8 2 (3.03%) Red Hat Enterprise Linux
8 2 (3.03%) Mac OS
9 1 (1.52%) Windows 2000
9 1 (1.52%) Windows Vista
9 1 (1.52%) UNIX
Processes & Methodologies
1 21 (31.82%) ITIL
2 8 (12.12%) Service Delivery
3 6 (9.09%) Incident Management
4 3 (4.55%) Root Cause Analysis
4 3 (4.55%) Service Desk Management
5 2 (3.03%) Performance Tuning
5 2 (3.03%) Kalman Filter
5 2 (3.03%) Mentoring
5 2 (3.03%) Coaching
5 2 (3.03%) IT Asset Management
5 2 (3.03%) Service Management
5 2 (3.03%) Load Balancing
5 2 (3.03%) Risk Analysis
5 2 (3.03%) ITSM
5 2 (3.03%) Asset Management
5 2 (3.03%) E-Commerce
6 1 (1.52%) ERP
6 1 (1.52%) CRM
Programming Languages
1 6 (9.09%) MATLAB
2 2 (3.03%) C
3 1 (1.52%) SQL
Qualifications
1 13 (19.70%) Microsoft Certification
2 11 (16.67%) Degree
3 7 (10.61%) MCP
4 6 (9.09%) A+ Certification
5 4 (6.06%) MCSE
5 4 (6.06%) MCSA
5 4 (6.06%) SC Cleared
5 4 (6.06%) Security Cleared
5 4 (6.06%) MCDST
5 4 (6.06%) MCITP
6 2 (3.03%) MCTS
7 1 (1.52%) ITIL Certification
Quality Assurance & Compliance
1 13 (19.70%) SLA
System Software
1 38 (57.58%) Active Directory
2 4 (6.06%) VMware Infrastructure
3 3 (4.55%) Hyper-V
4 2 (3.03%) vSphere
4 2 (3.03%) Terminal Services
4 2 (3.03%) VMware ESX
5 1 (1.52%) Terminal Server
Systems Management
1 8 (12.12%) SCCM
2 1 (1.52%) Backup Exec
Vendors
1 44 (66.67%) Microsoft
2 11 (16.67%) Apple
3 7 (10.61%) VMware
4 6 (9.09%) MathWorks
5 5 (7.58%) HP
5 5 (7.58%) Dell
6 4 (6.06%) Cisco
7 3 (4.55%) Citrix
7 3 (4.55%) Adobe
8 2 (3.03%) CheckPoint
8 2 (3.03%) Remedy
9 1 (1.52%) Veeam
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Cambridge
Greywood Associates Limited
Salary: £20000 - £25000 per annum + Benefits
Posted: 19 days ago