The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 226 208 257
Rank change year-on-year
-18 +49
Permanent jobs requiring a Desktop Support 39 35 30
As % of all permanent IT jobs located in the East of England 0.49% 0.51% 0.33%
As % of the Job Titles category 0.52% 0.53% 0.35%
Number of salaries quoted 34 29 25
Average salary £25,000 £24,000 £25,000
Average salary % change year-on-year
+4.16% -4.00%
90% offered a salary of more than £22,500 £21,000 £17,000
10% offered a salary of more than £29,000 £28,000 £31,400
UK excluding London average salary £24,750 £25,500 £24,500
% change year-on-year
-2.94% +4.08%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7563 6612 8653
As % of all permanent IT jobs located in the East of England 94.68% 96.43% 95.84%
Number of salaries quoted 6203 5330 7505
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support Salary Trend in the East of England

Desktop Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Desktop Support across the East of England region over the 3 months to 18 December 2014.

Desktop Support Salary Histogram in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -8 16 £23,500 -12.96%
Cambridgeshire -4 9 £27,000 +1.88% 2
Bedfordshire -7 7 £27,500 +25.00%
Hertfordshire -22 7 £22,500 -10.00%
Suffolk +12 4 £25,500 +2.00%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 18 December 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 65 (86.67%) Windows
2 50 (66.67%) Microsoft
3 44 (58.67%) Active Directory
4 35 (46.67%) Windows 7
5 29 (38.67%) MS Office
6 25 (33.33%) ITIL
7 21 (28.00%) MS Excel
8 19 (25.33%) Finance
9 17 (22.67%) Windows Server 2003
10 16 (21.33%) MS Exchange
11 15 (20.00%) Windows XP
11 15 (20.00%) Degree
12 14 (18.67%) Microsoft Certification
13 13 (17.33%) LAN
13 13 (17.33%) SLA
14 12 (16.00%) VPN
14 12 (16.00%) WAN
14 12 (16.00%) Linux
14 12 (16.00%) Windows Server 2008
15 11 (14.67%) VMware
15 11 (14.67%) Retail
15 11 (14.67%) Apple
16 9 (12.00%) Blackberry
16 9 (12.00%) VoIP
16 9 (12.00%) VMware Infrastructure
16 9 (12.00%) Windows Server 2012
17 8 (10.67%) Office 365
17 8 (10.67%) Windows 8
17 8 (10.67%) Android
17 8 (10.67%) SCCM

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 18 December 2014, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (21.33%) MS Exchange
2 8 (10.67%) Exchange Server 2007
3 6 (8.00%) Lync
4 3 (4.00%) Exchange Server 2010
4 3 (4.00%) Exchange Server 2013
5 2 (2.67%) Blackberry Enterprise Server
6 1 (1.33%) Exchange Server 2003
6 1 (1.33%) SharePoint
Applications
1 29 (38.67%) MS Office
2 21 (28.00%) MS Excel
3 6 (8.00%) Simulink
4 3 (4.00%) Acrobat
5 1 (1.33%) MS Project
5 1 (1.33%) MS Visio
5 1 (1.33%) MS PowerPoint
Cloud Services
1 8 (10.67%) Office 365
2 6 (8.00%) PaaS
3 2 (2.67%) Microsoft Azure
Communications & Networking
1 13 (17.33%) LAN
2 12 (16.00%) WAN
2 12 (16.00%) VPN
3 9 (12.00%) VoIP
4 7 (9.33%) Firewall
4 7 (9.33%) DNS
4 7 (9.33%) DHCP
5 6 (8.00%) PBX
5 6 (8.00%) ISDN
5 6 (8.00%) Intranet
5 6 (8.00%) MPLS
5 6 (8.00%) VLAN
6 4 (5.33%) TCP/IP
7 2 (2.67%) SMTP
7 2 (2.67%) LDAP
Database & Business Intelligence
1 2 (2.67%) SQL Server
2 1 (1.33%) SQL Server 2005
General
1 19 (25.33%) Finance
2 11 (14.67%) Retail
3 7 (9.33%) Manufacturing
4 3 (4.00%) Banking
4 3 (4.00%) Telecoms
5 2 (2.67%) Multimedia
6 1 (1.33%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.33%) HTML
1 1 (1.33%) COM
Miscellaneous
1 9 (12.00%) Blackberry
2 6 (8.00%) Mathematics
2 6 (8.00%) Computer Science
3 5 (6.67%) Smartphone
3 5 (6.67%) Mobile Computing
4 3 (4.00%) PDA
5 2 (2.67%) Video Conferencing
5 2 (2.67%) Analytical Skills
5 2 (2.67%) Clustering
6 1 (1.33%) iPhone
6 1 (1.33%) iPad
6 1 (1.33%) Management Information System
6 1 (1.33%) Device Driver
Operating Systems
1 65 (86.67%) Windows
2 35 (46.67%) Windows 7
3 17 (22.67%) Windows Server 2003
4 15 (20.00%) Windows XP
5 12 (16.00%) Linux
5 12 (16.00%) Windows Server 2008
6 9 (12.00%) Windows Server 2012
7 8 (10.67%) Android
7 8 (10.67%) Windows 8
8 6 (8.00%) Red Hat Enterprise Linux
9 5 (6.67%) Apple iOS
10 2 (2.67%) Mac OS
10 2 (2.67%) Windows Vista
10 2 (2.67%) Windows 2000
11 1 (1.33%) UNIX
Processes & Methodologies
1 25 (33.33%) ITIL
2 7 (9.33%) Service Delivery
2 7 (9.33%) Mentoring
2 7 (9.33%) Coaching
3 6 (8.00%) E-Commerce
3 6 (8.00%) Incident Management
4 4 (5.33%) Root Cause Analysis
5 3 (4.00%) Service Desk Management
6 2 (2.67%) Performance Tuning
6 2 (2.67%) Kalman Filter
6 2 (2.67%) Load Balancing
6 2 (2.67%) ITSM
6 2 (2.67%) Service Management
6 2 (2.67%) Asset Management
6 2 (2.67%) IT Asset Management
6 2 (2.67%) Risk Analysis
7 1 (1.33%) Capacity Management
7 1 (1.33%) Migration
7 1 (1.33%) Configuration Management
7 1 (1.33%) PRINCE2
Programming Languages
1 6 (8.00%) C
1 6 (8.00%) MATLAB
2 2 (2.67%) SQL
Qualifications
1 15 (20.00%) Degree
2 14 (18.67%) Microsoft Certification
3 8 (10.67%) MCP
4 6 (8.00%) A+ Certification
5 5 (6.67%) MCSE
5 5 (6.67%) SC Cleared
5 5 (6.67%) Security Cleared
6 4 (5.33%) MCSA
6 4 (5.33%) MCDST
6 4 (5.33%) MCITP
7 2 (2.67%) MCTS
8 1 (1.33%) MBCS
8 1 (1.33%) ITIL Certification
Quality Assurance & Compliance
1 13 (17.33%) SLA
System Software
1 44 (58.67%) Active Directory
2 9 (12.00%) VMware Infrastructure
3 7 (9.33%) Terminal Services
4 6 (8.00%) VMware ESX
5 3 (4.00%) Hyper-V
5 3 (4.00%) vSphere
6 1 (1.33%) XenApp
6 1 (1.33%) Terminal Server
Systems Management
1 8 (10.67%) SCCM
2 1 (1.33%) Backup Exec
Vendors
1 50 (66.67%) Microsoft
2 11 (14.67%) Apple
2 11 (14.67%) VMware
3 6 (8.00%) CheckPoint
3 6 (8.00%) MathWorks
4 5 (6.67%) HP
4 5 (6.67%) Dell
5 3 (4.00%) Citrix
5 3 (4.00%) Adobe
5 3 (4.00%) Cisco
6 2 (2.67%) Remedy
7 1 (1.33%) Veeam
Cambridge, Cambridgeshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + Benefits
Posted: 21 hours ago
Cambridge, Cambridgeshire
Amsys
Salary: From £22,000 to £25,000 per annum negotiable
Posted: 7 days ago