The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Desktop Support
Rank 241 226 226
Rank change year-on-year
-15 0
Permanent jobs requiring a Desktop Support 28 46 35
As % of all permanent IT jobs located in the East of England 0.339% 0.529% 0.369%
As % of the Job Titles category 0.355% 0.547% 0.389%
Number of salaries quoted 26 34 33
Average salary £25,875 £27,500 £25,000
Average salary % change year-on-year
-5.90% +10.00%
90% offered a salary of more than £22,250 £21,000 £21,000
10% offered a salary of more than £31,500 £30,000 £28,700
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
All Job Titles
East of England
Permanent IT job ads with a match in the
Job Titles category
7891 8411 8993
As % of all permanent IT jobs located in the East of England 95.43% 96.72% 94.77%
Number of salaries quoted 6875 7028 7682
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Desktop Support
England

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Desktop Support Jobs Demand Trend

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

East of England Desktop Support Salary Trend

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support across the East of England region over the 3 months to 17 May 2013.

East of England Desktop Support Salary Histogram

Desktop Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Hertfordshire -9 13 £29,000 +9.43%
Essex +22 5 £30,000 -
Norfolk - 5 £23,500 -
Cambridgeshire -1 2 £24,500 +11.36%
Suffolk -13 2 £22,000 -
Bedfordshire - 1 £21,500 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 40 (76.92%) Windows
2 29 (55.77%) Microsoft
3 25 (48.08%) Active Directory
4 23 (44.23%) Windows 7
5 22 (42.31%) Windows Server 2008
6 18 (34.62%) Windows Server 2003
7 17 (32.69%) VMware
8 16 (30.77%) Windows XP
8 16 (30.77%) VMware Infrastructure
9 11 (21.15%) MS Excel
10 10 (19.23%) Citrix
10 10 (19.23%) DNS
10 10 (19.23%) Finance
11 9 (17.31%) Cisco
11 9 (17.31%) MS Office
12 8 (15.38%) SQL
12 8 (15.38%) DHCP
12 8 (15.38%) TCP/IP
12 8 (15.38%) VPN
12 8 (15.38%) VoIP
12 8 (15.38%) Windows Vista
13 7 (13.46%) Apple
14 5 (9.615%) Project Management
14 5 (9.615%) Firewall
14 5 (9.615%) Microsoft Certification
14 5 (9.615%) SQL Server
14 5 (9.615%) ITIL
14 5 (9.615%) MS Exchange
14 5 (9.615%) Windows 8
15 4 (7.692%) SCCM

Desktop Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (5.769%) .NET
2 2 (3.846%) Application Packaging
Application Platforms
1 5 (9.615%) MS Exchange
2 4 (7.692%) Lotus Notes
3 3 (5.769%) SharePoint
4 2 (3.846%) IIS
5 1 (1.923%) Exchange Server 2003
5 1 (1.923%) Exchange Server 2007
5 1 (1.923%) Exchange Server 2010
Applications
1 11 (21.15%) MS Excel
2 9 (17.31%) MS Office
3 3 (5.769%) Office 365
Communications & Networking
1 10 (19.23%) DNS
2 8 (15.38%) VoIP
2 8 (15.38%) DHCP
2 8 (15.38%) TCP/IP
2 8 (15.38%) VPN
3 5 (9.615%) Firewall
4 3 (5.769%) VLAN
4 3 (5.769%) ADSL
4 3 (5.769%) SAN
4 3 (5.769%) Internet
5 1 (1.923%) Extranet
5 1 (1.923%) LAN
5 1 (1.923%) WAN
5 1 (1.923%) iSCSI
5 1 (1.923%) Cisco ASA
5 1 (1.923%) NAS
Database & Business Intelligence
1 5 (9.615%) SQL Server
2 2 (3.846%) OLTP
3 1 (1.923%) EDMS
General
1 10 (19.23%) Finance
2 1 (1.923%) Publishing
2 1 (1.923%) Multimedia
2 1 (1.923%) Telecoms
Miscellaneous
1 4 (7.692%) Blackberry
2 2 (3.846%) Mainframe
2 2 (3.846%) Video Conferencing
2 2 (3.846%) Open Source
3 1 (1.923%) Thin Client
3 1 (1.923%) Clustering
3 1 (1.923%) Computer Science
3 1 (1.923%) Fat Client
Operating Systems
1 40 (76.92%) Windows
2 23 (44.23%) Windows 7
3 22 (42.31%) Windows Server 2008
4 18 (34.62%) Windows Server 2003
5 16 (30.77%) Windows XP
6 8 (15.38%) Windows Vista
7 5 (9.615%) Windows 8
8 2 (3.846%) Windows 2000 Server
8 2 (3.846%) Red Hat Enterprise Linux
8 2 (3.846%) Linux
Processes & Methodologies
1 5 (9.615%) ITIL
1 5 (9.615%) Project Management
2 4 (7.692%) Migration
3 3 (5.769%) User Acceptance Testing
4 2 (3.846%) Data Protection
4 2 (3.846%) Change Management
4 2 (3.846%) E-business
4 2 (3.846%) Incident Management
5 1 (1.923%) Risk Analysis
5 1 (1.923%) CRM
5 1 (1.923%) Root Cause Analysis
5 1 (1.923%) Infrastructure Management
Programming Languages
1 8 (15.38%) SQL
2 1 (1.923%) VBA
Qualifications
1 5 (9.615%) Microsoft Certification
2 2 (3.846%) Degree
2 2 (3.846%) MCP
2 2 (3.846%) MCSE
Quality Assurance & Compliance
1 2 (3.846%) SLA
System Software
1 25 (48.08%) Active Directory
2 16 (30.77%) VMware Infrastructure
3 4 (7.692%) VMware ESX
3 4 (7.692%) Xen
4 2 (3.846%) vSphere
4 2 (3.846%) VMware ESXi
5 1 (1.923%) Hyper-V
5 1 (1.923%) XenApp
5 1 (1.923%) Terminal Services
Systems Management
1 4 (7.692%) SCCM
2 2 (3.846%) Systems Management Server (SMS)
2 2 (3.846%) Business Desktop Deployment
3 1 (1.923%) OpenView
3 1 (1.923%) Backup Exec
3 1 (1.923%) SCOM
3 1 (1.923%) Puppet
Vendors
1 29 (55.77%) Microsoft
2 17 (32.69%) VMware
3 10 (19.23%) Citrix
4 9 (17.31%) Cisco
5 7 (13.46%) Apple
6 4 (7.692%) Lotus
7 3 (5.769%) Reuters
7 3 (5.769%) Bloomberg
7 3 (5.769%) HP
7 3 (5.769%) Dell
8 2 (3.846%) Red Hat
9 1 (1.923%) LANDesk
9 1 (1.923%) Acronis
9 1 (1.923%) Twitter
9 1 (1.923%) Nortel
9 1 (1.923%) Symantec
9 1 (1.923%) McAfee