The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Desktop Support
Rank 228 218 241
Rank change year-on-year
-10 +23
Permanent jobs requiring a Desktop Support 31 39 28
As % of all permanent IT jobs located in the East of England 0.42% 0.55% 0.34%
As % of the Job Titles category 0.44% 0.58% 0.36%
Number of salaries quoted 26 36 20
Average salary £25,500 £25,000 £25,000
Average salary % change year-on-year
+2.00% -
90% offered a salary of more than £23,000 £20,400 £21,400
10% offered a salary of more than £28,750 £27,500 £27,500
UK excluding London average salary £24,875 £25,000 £25,000
% change year-on-year
-0.50% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7019 6754 7878
As % of all permanent IT jobs located in the East of England 96.06% 95.91% 95.19%
Number of salaries quoted 5682 5504 6796
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the East of England region.

Desktop Support Salary Trend in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -18 12 £26,980 -0.99% 2
Cambridgeshire +7 6 £23,646 +9.98%
Essex -11 5 £23,000 -10.67% 1
Suffolk -1 4 £24,000 +17.07%
Norfolk +1 3 £27,500 +14.58%
Bedfordshire +7 1 £27,500 +10.00%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 59 (81.94%) Windows
2 45 (62.50%) Microsoft
2 45 (62.50%) Active Directory
3 43 (59.72%) Windows 7
4 28 (38.89%) MS Office
5 22 (30.56%) MS Excel
6 21 (29.17%) ITIL
7 17 (23.61%) Windows XP
8 14 (19.44%) MS Exchange
8 14 (19.44%) Apple
9 13 (18.06%) Microsoft Certification
9 13 (18.06%) Windows Server 2003
9 13 (18.06%) SLA
10 12 (16.67%) Blackberry
10 12 (16.67%) Service Delivery
10 12 (16.67%) Finance
11 11 (15.28%) Windows 8
12 10 (13.89%) VPN
12 10 (13.89%) MCP
13 9 (12.50%) Android
13 9 (12.50%) Windows Server 2008
14 8 (11.11%) SCCM
14 8 (11.11%) Exchange Server 2010
14 8 (11.11%) HP
15 7 (9.72%) Exchange Server 2007
15 7 (9.72%) Incident Management
16 6 (8.33%) Retail
16 6 (8.33%) DNS
16 6 (8.33%) LAN
16 6 (8.33%) Office 365

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (19.44%) MS Exchange
2 8 (11.11%) Exchange Server 2010
3 7 (9.72%) Exchange Server 2007
4 3 (4.17%) IBM Notes
4 3 (4.17%) Exchange Server 2013
5 1 (1.39%) Blackberry Enterprise Server
Applications
1 28 (38.89%) MS Office
2 22 (30.56%) MS Excel
3 3 (4.17%) Acrobat
4 2 (2.78%) S-PLUS
5 1 (1.39%) MS Project
5 1 (1.39%) Simulink
5 1 (1.39%) MS Visio
Cloud Services
1 6 (8.33%) Office 365
2 1 (1.39%) Microsoft Azure
Communications & Networking
1 10 (13.89%) VPN
2 6 (8.33%) DNS
2 6 (8.33%) LAN
3 5 (6.94%) WAN
3 5 (6.94%) DHCP
3 5 (6.94%) TCP/IP
4 3 (4.17%) Wireless
5 2 (2.78%) LDAP
5 2 (2.78%) SMTP
5 2 (2.78%) VoIP
6 1 (1.39%) Intranet
Database & Business Intelligence
1 5 (6.94%) SQL Server
2 2 (2.78%) SQL Server 2005
General
1 12 (16.67%) Finance
2 6 (8.33%) Retail
3 3 (4.17%) Banking
4 2 (2.78%) Telecoms
4 2 (2.78%) Multimedia
5 1 (1.39%) Automotive
5 1 (1.39%) Law
5 1 (1.39%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.78%) HTML
Miscellaneous
1 12 (16.67%) Blackberry
2 5 (6.94%) Smartphone
2 5 (6.94%) Video Conferencing
2 5 (6.94%) Mobile Computing
2 5 (6.94%) Analytical Skills
3 4 (5.56%) PDA
4 1 (1.39%) Computer Science
4 1 (1.39%) Clustering
4 1 (1.39%) iPhone
4 1 (1.39%) iPad
Operating Systems
1 59 (81.94%) Windows
2 43 (59.72%) Windows 7
3 17 (23.61%) Windows XP
4 13 (18.06%) Windows Server 2003
5 11 (15.28%) Windows 8
6 9 (12.50%) Android
6 9 (12.50%) Windows Server 2008
7 5 (6.94%) Apple iOS
8 4 (5.56%) Windows Server 2012
9 2 (2.78%) UNIX
9 2 (2.78%) Mac OS
10 1 (1.39%) Windows Vista
10 1 (1.39%) Linux
10 1 (1.39%) Windows 2000
Processes & Methodologies
1 21 (29.17%) ITIL
2 12 (16.67%) Service Delivery
3 7 (9.72%) Incident Management
4 3 (4.17%) Asset Management
4 3 (4.17%) Root Cause Analysis
5 2 (2.78%) Performance Tuning
5 2 (2.78%) Service Management
5 2 (2.78%) ITSM
5 2 (2.78%) CRM
5 2 (2.78%) Risk Analysis
5 2 (2.78%) IT Asset Management
6 1 (1.39%) ERP
6 1 (1.39%) Project Management
6 1 (1.39%) Change Management
6 1 (1.39%) Kalman Filter
6 1 (1.39%) Service Desk Management
6 1 (1.39%) Document Management
6 1 (1.39%) Load Balancing
Programming Languages
1 5 (6.94%) SQL
2 1 (1.39%) MATLAB
Qualifications
1 13 (18.06%) Microsoft Certification
2 10 (13.89%) MCP
3 5 (6.94%) Security Cleared
4 4 (5.56%) SC Cleared
4 4 (5.56%) MCSE
4 4 (5.56%) MCSA
4 4 (5.56%) MCDST
4 4 (5.56%) MCITP
5 2 (2.78%) Degree
5 2 (2.78%) MCTS
6 1 (1.39%) A+ Certification
6 1 (1.39%) ITIL Certification
Quality Assurance & Compliance
1 13 (18.06%) SLA
System Software
1 45 (62.50%) Active Directory
2 5 (6.94%) Hyper-V
3 1 (1.39%) vSphere
3 1 (1.39%) Terminal Server
3 1 (1.39%) VMware Infrastructure
Systems Management
1 8 (11.11%) SCCM
2 1 (1.39%) Norton AntiVirus
2 1 (1.39%) Backup Exec
Vendors
1 45 (62.50%) Microsoft
2 14 (19.44%) Apple
3 8 (11.11%) HP
4 5 (6.94%) Dell
4 5 (6.94%) Citrix
4 5 (6.94%) Cisco
4 5 (6.94%) VMware
5 3 (4.17%) SonicWALL
5 3 (4.17%) Sophos
5 3 (4.17%) Lotus
5 3 (4.17%) Adobe
6 2 (2.78%) Remedy
7 1 (1.39%) MathWorks
7 1 (1.39%) Veeam
7 1 (1.39%) Symantec
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £23,000 to £26,000 per annum
Posted: 5 days ago