The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 101 99 81
Rank change year-on-year
-2 -18
Permanent jobs requiring a Help Desk Analyst 4 2 5
As % of all permanent IT jobs located in Essex 0.34% 0.16% 0.50%
As % of the Job Titles category 0.35% 0.16% 0.52%
Number of salaries quoted 4 2 4
Average salary £17,500 £15,500 £15,500
Average salary % change year-on-year
+12.90% -
UK excluding London average salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1150 1231 968
As % of all permanent IT jobs located in Essex 96.64% 96.55% 96.90%
Number of salaries quoted 878 994 735
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Essex

Help Desk Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Essex region.

Help Desk Analyst Salary Trend in Essex

Help Desk Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 11 February 2016, IT jobs across the Essex region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 9 (90.00%) Microsoft Certification
2 7 (70.00%) MCSE
3 6 (60.00%) Windows
3 6 (60.00%) MS Office
3 6 (60.00%) MS Exchange
4 5 (50.00%) Windows Server 2003
4 5 (50.00%) Windows Server 2008
5 4 (40.00%) Logistics
5 4 (40.00%) Degree
5 4 (40.00%) Computer Science
5 4 (40.00%) Cisco Certification
5 4 (40.00%) Progress
5 4 (40.00%) HND
5 4 (40.00%) SLA
5 4 (40.00%) Microsoft
5 4 (40.00%) CCNA
6 3 (30.00%) Active Directory
6 3 (30.00%) Citrix
6 3 (30.00%) TCP/IP
6 3 (30.00%) MCSA
6 3 (30.00%) MCP
6 3 (30.00%) ADSL
6 3 (30.00%) VMware
6 3 (30.00%) Sophos
6 3 (30.00%) MCITP
6 3 (30.00%) Smartphone
6 3 (30.00%) VDSL
6 3 (30.00%) Hyper-V
6 3 (30.00%) Exchange Server 2007
6 3 (30.00%) Draytek

Help Desk Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 11 February 2016, IT jobs across the Essex region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (60.00%) MS Exchange
2 3 (30.00%) Exchange Server 2003
2 3 (30.00%) Exchange Server 2007
2 3 (30.00%) Exchange Server 2010
2 3 (30.00%) Exchange Server 2013
Applications
1 6 (60.00%) MS Office
Cloud Services
1 3 (30.00%) Office 365
Communications & Networking
1 3 (30.00%) ADSL
1 3 (30.00%) TCP/IP
1 3 (30.00%) VDSL
2 2 (20.00%) VoIP
3 1 (10.00%) Wireless
General
1 1 (10.00%) Finance
1 1 (10.00%) Retail
Miscellaneous
1 4 (40.00%) Computer Science
2 3 (30.00%) Smartphone
3 2 (20.00%) Blackberry
3 2 (20.00%) Driving Licence
3 2 (20.00%) User Experience
Operating Systems
1 6 (60.00%) Windows
2 5 (50.00%) Windows Server 2003
2 5 (50.00%) Windows Server 2008
3 3 (30.00%) Windows Server
3 3 (30.00%) Windows Server 2012
4 1 (10.00%) Windows 7
4 1 (10.00%) Windows 8
Processes & Methodologies
1 4 (40.00%) Logistics
2 2 (20.00%) ITIL
2 2 (20.00%) Mentoring
2 2 (20.00%) People Management
2 2 (20.00%) Problem Management
2 2 (20.00%) Service Delivery
3 1 (10.00%) CRM
3 1 (10.00%) Incident Management
3 1 (10.00%) Time Management
Qualifications
1 9 (90.00%) Microsoft Certification
2 7 (70.00%) MCSE
3 4 (40.00%) CCNA
3 4 (40.00%) Cisco Certification
3 4 (40.00%) Degree
3 4 (40.00%) HND
4 3 (30.00%) MCITP
4 3 (30.00%) MCP
4 3 (30.00%) MCSA
5 2 (20.00%) MCTS
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 3 (30.00%) Active Directory
1 3 (30.00%) Hyper-V
1 3 (30.00%) VMware Infrastructure
1 3 (30.00%) XenServer
2 1 (10.00%) XenApp
Vendors
1 4 (40.00%) Microsoft
1 4 (40.00%) Progress
2 3 (30.00%) AVG
2 3 (30.00%) Citrix
2 3 (30.00%) Draytek
2 3 (30.00%) Sophos
2 3 (30.00%) VMware
3 2 (20.00%) Mitel